Window Works
Window & Door Replacement
Hours of Operation
Business Address
570 E North Frontage Road
Bolingbrook, IL 60440
Company Details
Services Offered
- Window Replacement
- Door Replacement
- Energy-Efficient and Insulated Doors
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Five-year warranty on labor
- Lifetime, non-prorated warranty on windows and doors
Additional Information
Employee Information
- Manufacturer training
- Meet the company's experience requirements and professional qualifications
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
About this company
"Window Works has only one mission: Creating happy window customers. Our team will treat your home as if it's our own and ensure you are thrilled with your window replacement project. We offer the latest energy-efficient windows installed by our team of expert craftsmen."
— Buddy Miller, Operations Manager
Ratings & Reviews
Compiled Score:
Window Works has received 4.8 out of 5 stars based on 913 customer reviews. Learn about Our Research Process.
Aladin Gohar
8 months ago
Overpriced, poor workmanship, and poor quality. It's been over a year and a half since we replaced every single window in our home using WindowWorks, and we are still dealing with newly installed windows that are difficult to open even after paying well over $1000 per window. These were standard double-hung windows, a replacement of the 19-year-old windows in our mass-produced suburban home of the same age. Don't believe the hype about energy efficiency; our home still gets warm from the sunlight, and the AC runs just as long. Also, we didn't see any decrease in our heating bills in the winter. In a nutshell, ZERO energy savings. The job took over two days because the crew they sent was short a man. They also forgot to include J-channel for all the windows, an omission that added considerable time to the install. Caulking was shoddy. Windowsills and drywall were chipped and cracked, requiring repainting. We have called WindowWorks to come back multiple times to deal with these issues. While they do send people out willingly, it's getting tiresome and intrusive. I attribute WindowWorks lack of performance as a result of poor planning, skimping on labor, and a general disregard of doing things right the first time. I should have known who we were dealing with when the salesman who pitched us these windows broke our living room chair and left us with a $125 repair bill. I can only warn others to avoid this business. Stay away.
Rick M.
7 months ago
My first experience with Windows Works was about 8-10 years ago. I was very satisfied with the installation of all 19 new windows in my home. The windows, on the other hand, were just above par. Over the years, I’ve had to replace about 4 windows that had leaked and fogged up. The first 5 years are free for both the window and labor under the warranty. After 5 years, just the windows are covered and NOT LABOR. I currently have 2 windows that need to be replaced, but I don’t feel like spending the money to have them repaired as they’re out of Labor Warranty. Fast forward to today. I had three windows damaged in a storm that needed to be replaced, so I contacted Window Works to replace them. Windows Works is now owned by Leaf Home Enhancements, which I didn’t know until they sent me a quote for the 3 new windows. I went ahead with the quote regardless. When my initial whole house install was done, a Window Works truck showed up with two installers wearing Window Works uniforms who were awesome. This time it was a white unmarked van and one guy dressed in normal clothes. At first I had no idea who he even was until he came to the door and said he was there to install some windows. I’m assuming that Window Works no longer have their own installers and just hire subcontractors to do their work. That should have been a red flag as the entire install for 3 new windows went horribly. One of the windows was actually installed crooked somehow, and he had to come back and fix his mistake. The entire installation job on all three windows was done poorly. The caulking was so terrible that the weep holes on the outside of the windows were actually caulked up! I had to cut out the caulk so the window would drain properly. Even the windows I received were damaged. One of the screens wouldn’t fit and the other had a tear in it. The bottom sash weather stripping was installed incorrectly. I have several pictures showing all the problems. My advice would be to look somewhere else for windows! Never ever using them again!
Heather Shepherd
a year ago
The whole team at window works was amazing. Lina is fantastic and helped up with all our questions and kept us updated throughout the whole process. Tom was our original salesman and he did a great job of explaining the quality of the window but also the company. He compared their pricing and quality to other companies and he wasn’t lying, this has been a great experience. They handle everything for you EX: permits with the city and HOA. Oscar was who installed our windows and he did an incredible job. He didn’t leave a mess, honestly he cleaned up so well you couldn’t even tell he was here. He kept us updated on what he was doing as he moved through the house which was nice because we had to shuffle our dog around but he did a great job of navigating that. The windows look amazing and overall 10/10 experience. Worth every penny.
La Shawn Wallace
5 months ago
Marc Corwin of WindowWorks, Inc. in Bolingbrook, IL was a pleasure to work with. My husband and I were in the process of pricing options for a new front entry door and security door, and Marc provided great customer service throughout the visit. He was very thorough, took the time to explain our options, and answered all of our questions. We appreciated his willingness to work with us on pricing and financing to meet our needs. Overall, it was a professional and informative experience, and we would recommend Marc and WindowWorks, Inc. to others considering new doors.
Debra Pohlmann
a year ago
We are extremely happy with our new front doors from Window Works! Andrew Gaper's (installer) work is brilliant! On time, clean and efficient. Really appreciate that the wall paper surrounding the door frame on the inside was not torn or damaged in any way when old frame was removed. Eric Futterer (sales) was easy to work with and never rushed us. He responded to my texts very quickly with the information I needed. Lena, (concierge) and everyone else we dealt with were so pleasant and we even had a phone conversation with the owner who personally thanked us for our business with them. 5 Star company for sure!
Service Area
Window Works serves 85 cities in the Chicago area.
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Cities Served
Window Works FAQ
Services
Hours of Operation
Business Address
570 E North Frontage Road
Bolingbrook, IL 60440
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