WindowWorks Inc.
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 375 Surveys
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Compiled Score: star star star star star
WindowWorks Inc. has received 5 out of 5 stars (A-rating) based on 375 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"WindowWorks and its staff take pride in being a down-to-earth company that is very easy to do business with. Our top 6 leaders average 23 years of experience in the siding, window, and door industry, and customers' complete satisfaction is our number one priority."

Ronald Varek | Operations Manager
Company Information
Services Offered
WindowWorks provides and installs windows, siding, and doors for both residential and commercial customers.
Warranty
WindowWorks offers a lifetime, non-prorated warranty on products and a five-year warranty on labor.
Company History
WindowWorks is a division of HomeWerks, a remodeling company founded in 1996.
Additional Information
WindowWorks has developed its own line of windows, which, according to the company, was specifically designed to withstand Chicago's extreme weather. The company also carries recognized brands, such as Pella and ProVia.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was real good. They put they windows in. They were quick. They were personable and they did a great job. They put in eleven windows. We had new siding put on a couple of years ago and that's about the only thing that we needed. I would give them an A. We definitely would use them again if we needed it. It's warmer in our house now and everything. It's wonderful.”

“It was positive due to the quality of the work, the professionalism of the workers. The doors work just fine, and we never had to call them back. They put in two doors for us. I would grade the overall experience with an A+. Everything was perfect.”

“I was highly satisfied with Window Works they were quick and timely installing three of my windows.”

“The service that I received for what I paid made it positive. They did all of my windows in my house and my patio door. I'd give them an A. I'd be extremely likely to recommend them.”

“They replaced my windows on the third floor. I would grade them an A+. I already recommended them.”

“They replaced some windows. They were quick and on time, the time that we had scheduled. We had done some work with them before and got some other windows replaced, and we're very happy with that. So we were a return customer. I'd give the experience an A+.”

“I'd give them an A+.”

“The representative made it a positive experience. He was really nice. They did a whole window in the living room. They're A+.”

“He had a good crew, the guys knew what they were doing. It was like clockwork, they done it before. The guy who was doing the aluminum siding, the flashing around the windows, did a nice job. And they caulked up real nice. I got people in the business, contracting, and I could tell that they were professionals. It was all good. And when I pay this loan off for the windows, I will call them again. I would grade them an A+. I would recommend them.”

“Everything was done well.”

“Satisfied.”

“Very good work with no complaints.”

“It was fine. It was positive because the windows work, and they came on time. There was no problem. They put in two windows for me. I would grade the overall experience with an A. I had no problems whatsoever. I liked that.”

“They put in new windows. I thought everything was pretty quick, worked out fine. Our person was very nice and just got to the point and got it done. I'd give them an A rating.”

“The product was good. They did a window and a door. I'd give them an A.”

“We're quite happy with the product. They put in windows in a couple of rooms.”

“The experience was good. They put in five windows for us. I would rate the experience with an A.”

“It was good. It was positive because they came when they said they would, they did the work, and cleaned up after themselves. It was a good experience. I would grade them with an A. They didn't have much conversation, they just did their work.”

“They got all the windows done when they were supposed to. They put in all the windows in the entire house. They deserve an A.”

“It was good. They were right on time with showing up to do the work, and they finished in less than a half day of work. They replaced an oversized sliding glass door and a connecting window. I would give them an A.”

“It was a positive experience because they were very polite, and they came in and worked and didn't leave a mess. They installed some windows for me. I would rate them as an A.”

“They did doors for me. I liked the quality of the doors and it was quality installation. They were right on time and were knowledgeable. I would give them an A overall. We have recommended them.”

“They did window replacement. It was good quality for the value. Good installation, customer service from the workers was good. I would grade them as an A.”

“It was fine. They did windows, I would grade them an A across the board.”

“I liked the windows. We had 12 windows put in. I would grade them an A.”

“I got what I paid for. They did windows for me in two rooms—a patio door and a window. They get an A.”

“We love our windows. We get compliments on them all the time. I love how easy they are to clean from the inside. I also love how they help with keeping my house cooler during the summer and warmer in the winter—A+.”

“The installation team did an awesome job, and they were very pleasant to work with. This is definitely a company I will recommend—A+.”

“We had WindowWorks replace fourteen windows and our front door and do two new window installs. Courteous and friendly staff, and the installers are fast, clean, and professional—great experience.”

“They installed a new front door, and it looks great. The installation team was very professional. We couldn't be happier with the project—A+.”

“Overall a good experience, which is all too rare these days! The new windows are looking good and performing well after one year. We really appreciated your willingness to work with us on the financing.”

“Very good windows, the insulating factor has reduce my heating bills.”

“Excellent services for the three windows had installed in basement.”

“I love them and the work they do is wonderful. Cleanup after they leave is nothing. They are great and I love my doors and windows and even the new shower. I will recommend them to anyone.”

“They came in and installed my windows in a professional manner insulating all hollow areas so that I don't have leakage around the windows. I was warmer in the winter, and so far this warm spring my air conditioner is running less.”

“I got 5 big slide windows changed done. Staffs did great job.”

“This was my second window replacement with Window Works. Their product is excellent, and it came in ahead of the schedule I was originally given. The installers were efficient. On a personal note, I would have been pleased if there hadn't been a language barrier; however I'm pleased with my new window.”

“Window Works has an excellent product. I am very happy with windows; they are high-quality, functional, attractive. The entire staff is very friendly and easy to work with. There was an error made during installation, but it was very quickly fixed with no questions asked.”

“Window Works is a great company and has quality materials and excellent customer service!!!!”

“I really like my windows the only thing I am not satisfied with is the screen they give you with the windows. The quality is terrible. It look like if you touch the screen to hard it will tear right away. Otherwise windows are great.”

“The window replacement experience was seamless and professional.”

“We are very satisfied with our beautiful doors. They are everything we anticipated.”

“The 2 window installers were very polite and professional. They also cleaned up the debris after they left. I'm very pleased with more new Windows and they have all the features I wanted.”

“We are so pleased with the quality of your product, I love both doors that have been replaced, and the windows are such an improvement to what we had. We have had nothing but compliments from everyone”

“They did excellent work replacing my back door and back basement door in my historic home. The extra attention needed to create the exact fit for my nonstandard door resulted in a beautiful end product. highly recommended!”

“I had five windows put in my family room, a big, double-hung window in my living room, and one storm door. The customer service was awesome. They were really helpful. I'd ask them questions, and they were able to answer them for me. The work took place three or four months ago, and today, everything looks great. It keeps the heat in and the cold out. I'd give them an A.”

“They were very nice and very professional. The windows were beautiful, and the guys who put them in were very nice. They did siding, too, which also turned out beautiful. I'd give them an A.”

“WindowWorks is good. They worked hard to make it exactly the way they planned the work. I thought they were diligent and on time, and they tried to do a good job. They did siding, windows, and gutters. I'd give them an A+.”

“They did some basement windows for me, and I didn't have a problem. They were professional. The installer explained what he was going to do, did it on time, and was done in one day. They did the windows, and they did a grade-A job.”

“They were prompt. I had a little problem afterward, and they came out right away and fixed it. It was great. I had no issues. Everything was cleaned up afterward. They did windows some time ago, and more recently, they've done siding. I would recommend them to family and friends, and I'd give them an A.”

“WindowWorks replaced over 25 windows in a 100-year-old house. The product is excellent—our house is so much warmer and so much quieter.”

“They installed new windows and a front entry door for our home, and everything was great. Our experience was definitely positive. Customer service was very nice; they were always on time, and the product is great.”

“WindowWorks installed five windows and a sliding patio door. They do excellent work with quality materials.”

“WindowWorks replaced most of the windows in our condo building, did a great job, and everything was installed on time.”

“They installed windows in the family room. It was professional and meticulous work.”

“I bought two storm doors from them. They did a very good job, so I would grade them as an A.”

“We had WindowWorks install our windows. They only took one day. I liked their quality products. They get an A.”

“WindowWorks installed a patio door for me, and they're coming out to install my storm door and kitchen windows next. They came out on time and did everything in a timely manner, and I was happy with their service. I would recommend them—they're A+.”

“They did a very good job. They were timely, courteous, and very efficient, and they installed the windows well. So far, the quality of the windows and everything is good. I chose them over another company based on reviews. WindowWorks earned an A+.”

“They did my windows. They were very efficient and businesslike. They got the job done, and it was good. My father chose them, but I would recommend them. They're an A.”

“Everything went fine. They showed up on time and did the work, and I've been very happy with them. They show up, and they do their job—that's why I've had them out to do more windows in other years. I like that they're neat and clean, and everything gets done just fine. WindowWorks deserves an A.”

“WindowWorks installed windows for me. They did a good job, and we were happy with the results. A gentleman came out and gave us a demonstration of the product, and they did fine. We were supposed to have them installed in November, but we had such a strange winter, and our roof had so much snow on it that we had to wait until it melted off. It was fine, though—they came and did the work, and it was no problem. I'd recommend them, and I would give them an A.”

“Everything worked out. The windows open and close, the screens are there, and it seems like they did craftsmanlike work. I'd recommend them. I'd give them an A rating.”

“I liked everything about WindowWorks, and the windows are great. They're nice and easy to work with. I have already recommended them, and I'd give them an A.”

“They installed windows for me. I liked that they kept me informed. They got things done when they said they were going to get things done, and they followed up. I would definitely recommend Window Works. They get an A.”

“The project was great. Their installation time for the windows was very quick, and they cleaned up after themselves and everything. We had an issue with one of the window screens having a tear it in, but they sent someone out within a week. The tear probably happened during transport, but they came out and replaced it, and I haven't had a problem since. They're replacing our front entry door in three weeks, too. I would give WindowWorks an A because they did great.”

“WindowWorks did a door installation for me. They were prompt and did the work correctly, and we were very pleased. I would recommend them, and I would give them an A.”

“WindowWorks did some windows for us. The true test will be the winter; we want to see if it actually makes a difference in the room we've done so far. The professionalism of the person who came, the presentation, and the workmanship all seem great. I'd recommend them, and I would give them an excellent A rating right now.”

“I had a patio door installed by WindowWorks yesterday. I had to wait twice as long for it, but it is very lovely, and I'm happy with it. I've had windows installed by them recently, too. They were very quick and efficient, and they finished within the time limits. I have recommended them already. I'd have to give them an A.”

“WindowWorks did windows, and it was great.”

“I had WindowWorks do windows for me. They were very punctual, very clean, and very polite. Even when I found a hole in a screen, it was no problem—they came out two days later and fixed it. I chose them because a friend of mine had used them. I would give them an A+.”

“WindowWorks was awesome, and we love the windows. We're really excited about them. They replaced 15 windows in one day; we couldn't believe how quick they were. I would give them an A all the way across the board. We're really happy with the windows. They're really good.”

“I liked everything about them. Their workers, customer service, and follow-up were really good, and the work was excellent quality. They did six windows the first time they worked for me and one window the next time, and they were always following up to make sure everything was fine. I would give them an A+.”

“WindowWorks was very, very good. They did window installation, and they were very professional. They cleaned up well, and everything looks really good. I've actually already recommended them to a friend. They were excellent.”

“WindowWorks put a bow window in the living room, and the quality of the work was excellent. The workers and the cleanup were wonderful. If I had the need, I would use the company again. They're an A+. They were very good.”

“I had no negative experience with them at all. They did a wonderful job. The windows were very appreciated in this cold winter. They are very energy efficient and easy to operate. They match very well with the original windows in the house. The quality of the trim work they did outside is very nice. The people cleaned up after themselves very well, and just everything that they did, they seemed to do it very professionally. They were very careful to keep the inside of the house clean while they were working—laid down tarps and cleaned up after themselves. Everything was great. They were one of the window companies that was highly rated in our area, so we picked them, and I'm very glad we did. I would give them an A+. They did everything correctly—period.”

“They were on time, they did good work, and the salesman was very friendly. They replaced windows in my house. That was my first time using them, but I would definitely use them again. They were able to do everything in a timely fashion, and I thought their cleanup was excellent—I didn't even know they were there. I'd give them the highest grade—an A+.”

“They listened to my concerns. They were one of the three companies I had come out, and I liked their product the best. They installed windows. Their cleanup was excellent. Their ranking would be an A.”

“I've only had two windows done by WindowWorks so far because we're doing it in phases—it's more for efficiency purposes. So far, the technicians have been good, and their cleanup is wonderful. I have no complaints at all. I would give them the A+ grade.”

“A year ago, they installed one set of windows for me, and it was so good that I had them put in new windows two weeks ago. Their salesman was very thorough—he explained everything very well—and I was satisfied with the product. I got the double-hung windows for easy cleaning; those were put in two weeks ago. They showed me how to work them, and the cleanup was excellent. They would be an A+ company.”

“WindowWorks did excellent work. They did good, quality work—quick and quality. They did six windows, I think. They have not had to come back out. I give them a grade of A.”

“It was quick, easy, and simple. My window wasn't opening, so I needed a new window. The cleanup on the job was good. I got the double-hung windows—the ones that tilt in for easy cleaning—and they showed me how to work the mechanism with the windows. I would definitely give them an A+.”

“They were here when they said they were going to be here, and they got the windows done in good time. The workers just worked continuously in the heat; they put in ten double-pane windows, and I was impressed. They took care of everything. I would use WindowWorks again. They provided quality work and quality equipment. I'd give them an A grade.”

“They did some windows for me sometime around the end of last summer. I thought they were all right. That was my first time using them. I think I looked up several people, and as I recall, I think they came back and did an estimate. Everything went smoothly. It was an A+.”

“I was happy with WindowWorks. They installed a door; the quality of the door was exceptional, and the installation was very, very good. This was the first time I have used this company; I found them in the Best Pick Reports. There was a little bit of a sloppy caulking job, and I did get them to come out and take care of that. They took care of it just fine; they came back immediately. I would say they've earned an A.”

“The company's employees were very professional. We had a window on the outer portion of our house, and there were drafts. I could tell a difference with the new windows. I got a new type of window, and they showed me how to work it. I chose WindowWorks over other companies because our neighbors did. I give them an A+.”

“The way that the technicians worked made it positive. They put in some windows. I did not notice a decrease in my utility bill after they were installed, but the quality of the work was very good, as far as I could see. It was my first occasion using the company. If I needed to, I would probably use them again. I selected them because they had done other work in the complex here. It was very good; I have no complaints. I would probably rate it as an A+.”

“Everything was done by when they said, and I liked the way everything looked after it was done. They replaced several windows—so far, so good as to how they are holding up. From what I remember about the experience, I would give the company an A.”

“I particularly liked the cleanliness with which they did the job and their efficiency as well. They installed 15 or 16 windows, and I have noticed a difference in my heating and electric bill. I would rate them an A.”

“They did windows for me; we got triple-pane windows. They got the job done, and they cleaned up well after their service. They communicated well, too. They deserve an A.”

“We used WindowWorks; they replaced doors for me. They did what they said they were going to do. They replaced two entry doors, and everything has held up well since the work has been completed. The workers were courteous and professional. My husband heard about the company, and that was the first time we'd used them. I would use their services again. They were an A. We had to have them come back because they ordered the wrong door handle. If it hadn't been for that little thing, it would have been an A+, but they did fix it right away.”

“The salesperson from WindowWorks was knowledgeable and friendly, and the work was very good quality. They put in a storm door. That was my first time using them, and I would possibly use them again. They cleaned up well after their service, and they were very respectful of my home. They communicated well with me. I would give them an A because I had no complaints. They were fine.”

“The man who came out to show me examples of what they have done was very, very nice. I felt like he took more time trying to sell me on his product, and I appreciated his time because so many of these businesses don't really care. They don't go out of their way at all, but he did—that's what made me want to go with them. They replaced two windows. They were very respectful of my home and cleaned up well. They communicated well with me. I would grade them an A. They're good—they know what they're doing, and they do a nice job.”

“Everything was fine, great, and OK with the work; they put windows in. I would rate WindowWorks as an A. I liked them.”

“WindowWorks did my windows. That was my first time using them, and I would use them again. They cleaned up well afterward.”

“I liked their response; it was scheduled and confirmed, and everything was on time. The people were pleasant, and they were very clean and neat in the installation. The customer service people were very responsive. They did windows. I found out about their service through my association. They get an A for great service, installers—everything.”

“The door that WindowWorks did for me is very satisfactory. I have no complaints whatsoever.”

“They replaced the patio doors on my house. It was done reasonably quickly, particularly on the day they installed it. They got there at about 9:00, and in three hours, they were done. So that was fine. It was during the summer, and it gets really hot; I didn't have to have the doors off very long. Their customer service was fine; I liked it. They came out and showed us the patio doors. I'm in a townhouse condo, so they had to be pretty much an exact replacement of what I had. I'd give WindowWorks the A grade. I would use them again.”

“I think their service is good. They did windows, and I think, overall, I can rate them well. I would use the company again. They showed up on time, and they cleaned up well after their service.”

“We had windows put in last year toward the end of the summer. They replaced all of them. They came out, they did a proposal, and they explained everything to us. We thought it was a good company. My husband was more impressed than anything, and I trusted him because I don't know that much about windows. We haven't had any problems with the windows. The technicians left our property very clean. I want to say they earned an A, but there's always room for some sort of improvement, so let's give them an A-. He was pleased with them, and I can't think of anything more than that.”