“All the people we dealt with through their process was very professional, the crews that came out to do the work were quick and did a good job of keeping the site clean”
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“Price is expensive compared to others.”
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“Power Home Remodeling disappointed me due to a lack of proper communication and follow-through. We experienced a major issue with the original window installation: the wrong color trim was installed. We ordered almond windows with brown trim, but almond trim was installed instead. Because of a family emergency, I was unable to be present during installation. My husband was focused on ensuring the installation itself was done correctly and did not notice the color discrepancy. Once the job was complete, he sent me photos and I immediately noticed the issue. He contacted customer service, and a correction was scheduled for five days later. We explained that we would be out of town and requested the issue be addressed sooner. After several conversations, we were told the crew would come out on a Saturday, framed as them “volunteering.” We found this response condescending and unnecessary—this was a correction of Power’s mistake, not a favor. Additionally, we reached out to the salesperson, Scott Jeter, three separate times and never received a return call. One of his main sales pitches was that Power would be with us throughout the entire process. That clearly did not extend to addressing problems. Even if the issue was outside his direct responsibility, a simple return call to acknowledge the concern and ensure it was being handled would have gone a long way. Failing to do so was disrespectful and left us feeling undervalued as customers. My expectation was not perfection, but accountability, communication, and basic customer respect. At the very least, we expected to be treated as a valued customer when issues arose.”
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“Very personable… and respectful of owner’s needs”
“There team is really great on working together, and making sure the job was completed in a timely manner.”
“Excellent service start to finish. Each personal interaction I had was positive. From initial marketing personnel (Sarah), to quote issuer (Cam), to the 3 separate installation teams, and Brett, the Qualit Assurance Manager, my questions were answered, and I felt my concerns were heard and addressed.”
“Putting”
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“I was completely satisfied”
“The lady Paige was rude and unprofessional when I was trying to work out payment”
“They were very professional and easy to deal with.”
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“It was great I love power. The people are very nice and the finance is great. We have done all our home improvements with Power. Our house is now a power house.”
“Project started earlier than originally scheduled. Was completed quickly and was cleaned up nicely afterwards”
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“I am likely to recommend Power Home Remodeling to a friend because some people came out and did a very excellent job and professional. I love my house!”
“Please be diligent in your questions as to what is excluded from the repair team's abilities or the installation team's abilities.”
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“Christopher clearly explained the history of your company, the materials used and answered all my questions. The installers were always on time, and cleaned up after all the phases. Very polite”
“Power Home Remodeling was very accommodating. We signed our contract on November 17th, and the weather was crappy. We finally got it done before the 23rd of December. Every time the weather was bad, Power did a good job with rescheduling and making the effort. Inclement weather prevented timely installation, but Power reacted with the most flexibility that I have ever seen.”
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“The pricing from Power Home Remodeling is affordable, the customer service at each point in the project was beneficial, and overall it was a good experience.”
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“Very professional, from 1st meeting to installation.”
“The salesperson was very professional, and the installation process was handled expertly by the instroller.”
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“Brian Stotland helped us throughout the entire process and was highly professional. We highly recommend him.”
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“Great work, nice and clean workers, roof and gutters looks great, overall we are happy with our experience. E.V.”
“They were quick and efficient and the windows are beautiful. They responded with the utmost professionalism.”
“Everything was smooth. It started with the poor kid that came to my door freezing on an unusually cold day, to the young ladies that demonstrated the product, to the final sizing to the installers.”
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“They did a phenomenal job! I've done three projects with their project crew, one after the other. I got great customer service.”
“They were professional and did everything exactly as they said.”
“I did not know that Power Home hires subcontractors to do the work. I thought that they had their own workers.”
“Good team work and communication between customer & techs”
“Not sure if anybody I know can swallow the price, even though the quality is good.”
“Power Home Remodeling is a professional and excellent company in every way! They have high quality products; they thoroughly explain each step of the project; they accomplish the job in good time; they are careful to keep the inside of the home clean; the workers are polite and hard-working; the sales team is good with follow-up. Remarkable company in every way! We are now going on to a siding and trim project with them…MUST have done a good job with the windows!!”
“NA”
“Way too expensive feel like I was scammed”
“Everyone we spoke to from the salesman to the crews, people that answered the phones to the QA person: they all had one goal in mind-- our satisfaction. Top quality all the way!”
“They were very professional, clean, and efficient in their utilization of time. They were outstanding!”
“Customer service was beyond excellent”
“The installers were quick and kind”
“I am likely to recommend them to a friend because their quality of work was very good and installers were really nice. The only thing I criticize is their high-pressure salesman.”
“The only thing that was as expected was the windows… installation, finishing, trim, clean up was an absolute disaster on the initial install and the repairs. Very unprofessional crew.”
“We have been customers of Power Home Remodeling for a number of years. We have had our roof, windows and soffit replaced, and we are very satisfied. Their products are good quality, and they cost a little more, but are worth it.”
“The person they sent out was very knowledgeable, answered all of our questions, and gave us time to think about it.”
“The company completed my project in a day.”
“We were told a date, a Saturday. Then it got rescheduled for Sunday (no big deal here) Then no one showed up, called, texted, or emailed to inform us of another delay. They showed up on Monday morning when no one was home or aware that they were coming. Because of this our rain barrel was put in the wrong place. Overall, very unprofessional. The gutters look good. But not happy with the lack of communication or accountability for that lack.”
“Everyone that came was very nice, intelligent, and very humble.”
“Work was done and finished on time. All of your employees and very kind and friendly.answered all of our questions and explained everything that was going on.”
“Power Home Remodeling demonstrated excellent attention to detail and high-quality workmanship throughout the entire project. From start to finish, every member of the Power Home team showed strong awareness of the work being completed and respect for the area they were working in. Their professionalism, communication, and commitment to doing the job right made the experience smooth and stress-free. I’m very satisfied with the results and would confidently recommend Power Home Remodeling to others.”
“Everything!”
“great windows and great service”
“They did a wonderful job.”
“It was a really wonderful experience, and the product is really good.”
“Great customer service. Every item on the contract is entirely explained.”
“I feel Power Home Remodeling is a very good company, providing a good quality product. At a fair market rate. One of the best kept secret. Hope it doesn't change now that Power is starting to advertise on television.”
“I am like to recommend them to a friend because they did a great job installing my new gutters, front door, and four of my windows. I am very happy with them.”
“The salesman was through and gave all the details. The crew did a great job with the installation - Job well done!”
“I would say there is nothing that they could have improved on. I would have given them a five star but fell that many cannot afford the price for windows at this point in time do to inflation. They are not one of those pushy guys. They are a very reputable company and so far, I have nothing but good words to say about them.”
“They were very knowledgeable and did the work professionally.”
“The initial cleanup after the installation needs to be better. Someone had to come out after the person who installed my windows. The initial guy should have cleaned up after himself better than he did.”
“This company was hired to do a very small project and I have another project but this experience I will not hired this company.”
“Power Home Remodeling provided great customer service. The salesperson explained the process, and Alberto did the booking. Overall, it was a great job.”
“I would highly recommend them because they are very thorough, professional, and the work is top-notch.”
“see comments below”
“Ty was great explaining everything to us. The trim tream was great and efficient. Gutters install was good as well..”
“Very professional all of them”
“Twice, they sent the wrong gutters. After they got it straight, their work was wonderful. They were nice and considerate.”
“I love Power Home Remodeling's attitude and friendly approach.”
“Everything was fine until damage was done to my attic hatch drywall by a worker spraying for mold. He cracked the drywall hatch which now doesn’t sit flat in the opening. Two solutions offered: wait 30 days for a piece of drywall to be installed or buy some drywall and paint and install it myself. I plan on moving in 2 weeks. I have no time for this. I didn’t cause the problem and I’m expected to fix it. I would think that after spending over $34000 in work that the company would take responsibility. Makes me question the value of the guarantee.”
“The installation of my double doors was done right. We had to wait for some parts, but everything else was perfect! The guys worked really good together, and they did a good job.”
“Repair men were excellent. The man that did final ck. Was totally out lone trying to drum up more business.”
“Not energy star certified for my state. Can't clean windows completely from the inside on 6 of 9 windows.”
“From the sales rep to the quality assurance rep, they couldn’t be any nicer or any more knowledgeable! It’s been a wonderful experience from start to finish. Love my new windows and can’t wait to get the rest done!”
“Power Home provided a great experience.”
“The crew was very professional, and we are well satisfied with the work.”
“I thought the sales rep did a good job explaining everything. I have had them do work a couple of times, and both times, I have been satisfied with the work that was done.”
“We have worked with PHG before and had a wonderful experience. This time our roof replacement turned out to be more than anyone bargained for. On the day of repair and installation additional damage was discovered and the project and cost jumped up. We were anxious as the crew raced to complete the project in the same timeframe - continuing even after dark. Jeff came to check in with us. He seemed unaware of what had led to the problem. When we mentioned mold found during the initial inspection he made a big deal of how PHG were not mold experts and said he called the manager of Raquel (who had initiated contact with us and showed us the mold),to complain. He then tried to upsell us to get PHG insulation. Insinuating that if we had it installed during our last project we might not have had this problem with our roof now. We went from anxious homeowners dealing with thousands of dollars in unanticipated expenses that had gone up even more that day and wanted only to be reassured that this work was worth it and would not suffer due to the tight time frame to feeling we had been scammed by this company.”
“Very thorough and professional. We understood every part of the work, and all was done as expected.”
“They do quality work, and have quality craftsman.”
“Power Home Remodeling did an excellent job.”
