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“Everything was done professionally and quicker than I expected by Power Home Remodeling, and I liked the work.”
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“Great work!! The windows are beautiful! Your staff was wonderful!”
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“I’m not convinced it was really worth the cost, but it is a nice door. It’s a little weird to me that they tell us we’re not allowed to have a screen door or the warranty will be voided. We have a dog, and it makes me nervous every time I open the door.”
“very friendly, professional, much supervision from leadership”
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“High prices but great quality.”
“Cancelled insulation 2 times”
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“The communication has been absolutely awful. On multiple occasions the customer service line said someone, normally a manager (and specifically Andrew), would return our call to discuss issues and no one called. The crew did not show up on at least 2 different occasions and additionally, 1 schedule block was deleted by the Chicago office instead of calling to clarify after the installation manager set up an appointment for the remaining issues to be addressed.”
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“I had damage to the trim around my bathroom window during installation and my gate was left open after gutter replacement. Communication was as poor for gutter installation. I was told the crew would be out between 7:30-8:30 am and they didn’t show up until close to 1pm. I wouldn’t have cared if the time change was communicated to me the night before when they realized they needed to finish a previous job.”
“There is still leftover material and garbage in my front yard”
“All the people we dealt with through their process was very professional, the crews that came out to do the work were quick and did a good job of keeping the site clean”
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“Price is expensive compared to others.”
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“Power Home Remodeling disappointed me due to a lack of proper communication and follow-through. We experienced a major issue with the original window installation: the wrong color trim was installed. We ordered almond windows with brown trim, but almond trim was installed instead. Because of a family emergency, I was unable to be present during installation. My husband was focused on ensuring the installation itself was done correctly and did not notice the color discrepancy. Once the job was complete, he sent me photos and I immediately noticed the issue. He contacted customer service, and a correction was scheduled for five days later. We explained that we would be out of town and requested the issue be addressed sooner. After several conversations, we were told the crew would come out on a Saturday, framed as them “volunteering.” We found this response condescending and unnecessary—this was a correction of Power’s mistake, not a favor. Additionally, we reached out to the salesperson, Scott Jeter, three separate times and never received a return call. One of his main sales pitches was that Power would be with us throughout the entire process. That clearly did not extend to addressing problems. Even if the issue was outside his direct responsibility, a simple return call to acknowledge the concern and ensure it was being handled would have gone a long way. Failing to do so was disrespectful and left us feeling undervalued as customers. My expectation was not perfection, but accountability, communication, and basic customer respect. At the very least, we expected to be treated as a valued customer when issues arose.”
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“Very personable… and respectful of owner’s needs”
“There team is really great on working together, and making sure the job was completed in a timely manner.”
“I was completely satisfied”
“Excellent service start to finish. Each personal interaction I had was positive. From initial marketing personnel (Sarah), to quote issuer (Cam), to the 3 separate installation teams, and Brett, the Qualit Assurance Manager, my questions were answered, and I felt my concerns were heard and addressed.”
“Putting”
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“The lady Paige was rude and unprofessional when I was trying to work out payment”
“They were very professional and easy to deal with.”
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“Project started earlier than originally scheduled. Was completed quickly and was cleaned up nicely afterwards”
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“It was great I love power. The people are very nice and the finance is great. We have done all our home improvements with Power. Our house is now a power house.”
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“I am likely to recommend Power Home Remodeling to a friend because some people came out and did a very excellent job and professional. I love my house!”
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“Please be diligent in your questions as to what is excluded from the repair team's abilities or the installation team's abilities.”
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“Power Home Remodeling was very accommodating. We signed our contract on November 17th, and the weather was crappy. We finally got it done before the 23rd of December. Every time the weather was bad, Power did a good job with rescheduling and making the effort. Inclement weather prevented timely installation, but Power reacted with the most flexibility that I have ever seen.”
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“Christopher clearly explained the history of your company, the materials used and answered all my questions. The installers were always on time, and cleaned up after all the phases. Very polite”
“The pricing from Power Home Remodeling is affordable, the customer service at each point in the project was beneficial, and overall it was a good experience.”
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“Very professional, from 1st meeting to installation.”
“The salesperson was very professional, and the installation process was handled expertly by the instroller.”
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“Brian Stotland helped us throughout the entire process and was highly professional. We highly recommend him.”
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“Great work, nice and clean workers, roof and gutters looks great, overall we are happy with our experience. E.V.”
“They were quick and efficient and the windows are beautiful. They responded with the utmost professionalism.”
“Everything was smooth. It started with the poor kid that came to my door freezing on an unusually cold day, to the young ladies that demonstrated the product, to the final sizing to the installers.”
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“They did a phenomenal job! I've done three projects with their project crew, one after the other. I got great customer service.”
“They were professional and did everything exactly as they said.”
“I did not know that Power Home hires subcontractors to do the work. I thought that they had their own workers.”
“Good team work and communication between customer & techs”
“Not sure if anybody I know can swallow the price, even though the quality is good.”
“NA”
“Power Home Remodeling is a professional and excellent company in every way! They have high quality products; they thoroughly explain each step of the project; they accomplish the job in good time; they are careful to keep the inside of the home clean; the workers are polite and hard-working; the sales team is good with follow-up. Remarkable company in every way! We are now going on to a siding and trim project with them…MUST have done a good job with the windows!!”
“Way too expensive feel like I was scammed”
“They were very professional, clean, and efficient in their utilization of time. They were outstanding!”
“Everyone we spoke to from the salesman to the crews, people that answered the phones to the QA person: they all had one goal in mind-- our satisfaction. Top quality all the way!”
“Customer service was beyond excellent”
“The installers were quick and kind”
“I am likely to recommend them to a friend because their quality of work was very good and installers were really nice. The only thing I criticize is their high-pressure salesman.”
“The only thing that was as expected was the windows… installation, finishing, trim, clean up was an absolute disaster on the initial install and the repairs. Very unprofessional crew.”
“We have been customers of Power Home Remodeling for a number of years. We have had our roof, windows and soffit replaced, and we are very satisfied. Their products are good quality, and they cost a little more, but are worth it.”
“The person they sent out was very knowledgeable, answered all of our questions, and gave us time to think about it.”
“The company completed my project in a day.”
“We were told a date, a Saturday. Then it got rescheduled for Sunday (no big deal here) Then no one showed up, called, texted, or emailed to inform us of another delay. They showed up on Monday morning when no one was home or aware that they were coming. Because of this our rain barrel was put in the wrong place. Overall, very unprofessional. The gutters look good. But not happy with the lack of communication or accountability for that lack.”
“Everyone that came was very nice, intelligent, and very humble.”
“Work was done and finished on time. All of your employees and very kind and friendly.answered all of our questions and explained everything that was going on.”
“Power Home Remodeling demonstrated excellent attention to detail and high-quality workmanship throughout the entire project. From start to finish, every member of the Power Home team showed strong awareness of the work being completed and respect for the area they were working in. Their professionalism, communication, and commitment to doing the job right made the experience smooth and stress-free. I’m very satisfied with the results and would confidently recommend Power Home Remodeling to others.”
“Everything!”
“great windows and great service”
“They did a wonderful job.”
“It was a really wonderful experience, and the product is really good.”
“Great customer service. Every item on the contract is entirely explained.”
