Chicagoland Builders, Inc.

O’Neil Annamanthodo

a month ago

Edit-09/19/26: You're not sorry. My family and I have been living in an attic for the past 19 months while you abandoned our home. You have destroyed our family's sense of stability and put us through an unimaginable amount of stress and hardship. We Hired Michael "Mike" Rossier for our home renovation (second-story addition, new porch/deck, and major first-floor remodel), we have already paid approximately 95% of our money, and after nearly a year the project is still incomplete and filled with serious issues. From the start, basic documentation was withheld, no subcontractor invoices, no insurance information, no itemized upgrade quotes, and no copies of our signed contracts. We were misled about material allowances and suddenly told about new restrictions that were never part of the agreement. Even simple selections like tile, gutters, and paint turned into conflicts due to inconsistent pricing, unexplained limits, shifting rules, and broken promises. Communication has been extremely unprofessional. Phone calls went unanswered, meetings were avoided, and police became involved once his staff member Bill called the police on me while I was trying to get answers, and again when Mike called the police before attending a scheduled meeting at my home. Chicagoland Builders repeatedly failed to attend subcontractor meetings, leaving us to handle unprofessional workers who came and went as they pleased, with no one overseeing their workmanship to subcontractor not showing up because he didn't provide a down payment or the down payment they receive is for months of unpaid work from other projects. Issues were left unresolved, including a subcontractor using our neighbor's water without permission, which led to police involvement when we attempted to turn it off after it had been running for an extended period of time. The flooring has been one of the worst issues. The first-floor subfloor was poorly installed. The C1-grade hardwood that was provided is below the industry standard of Select grade, and it was not properly acclimated. The installation is visibly defective, warping, gaps, buckling, and loud popping. Multiple independent flooring professionals, along with a City inspector, confirmed that it was installed incorrectly. The wrong products were used, subcontractors stopped communicating, and Mike refuses to replace the flooring and claims he will not continue the project unless we "approve" it as-is. Deliberate delays have affected every part of the project, porch, deck, plumbing, HVAC, bathrooms, kitchen, painting, siding, and more. We currently do not have running water after 10 months. We were initially told the project would be completed within three to six months, and we were called "crazy" for trusting that timeline. We were also told subcontractors could not be paid until we paid more, even though we are ahead on payments. Several subcontractors expressed concerns that they may never be paid and even threatened to place a lien on our home. Throughout the project, numerous inappropriate comments were made to us, including personal insults and remarks with racial undertones. Despite paying most of the contract amount, our home remains unfinished with no clear schedule or accountability. Because the issues continue to impact our living conditions, we are now working with an attorney and have filed formal complaints with the Illinois Attorney General and the Better Business Bureau. We are also in contact with ABC7's I-Team to help prevent other families from experiencing a similar situation. This review reflects our ongoing experience. Based on what we are currently facing and this adding unnecessary stress to my fiancé and my three little kids lives. I strongly urge anyone considering Chicagoland Builders Inc. or Michael Rossier to proceed with extreme caution and thoroughly vet any contractor beforehand. Recently spoke with friends and other families and their experiences are the same with Michael "Mike" Rossier and Chicagoland Builders.

Michelle Morales-Shanahan

3 weeks ago

We hired Chicagoland Builders to install Hardie Board siding and new gutters, as well as replace the soffit and fascia on our home. From the beginning, Mike, the owner, was very friendly and assured us that his company was honest, reliable, and committed to providing quality work. Unfortunately, our overall experience has not lived up to those expectations. Throughout the project, we experienced repeated scheduling delays, and once the work finally began, it took several weeks to complete. Afterward, we also had to repeatedly follow up to have leftover materials removed and the job site properly cleaned. Mike was dealing with a personal injury at the time and was unable to come out and inspect the completed work himself, which we understood. I will give credit where it is due—the siding itself looks very nice. However, the delays, lack of follow-through, and condition in which the property was left made an already large home improvement project much more stressful than it needed to be. Unfortunately, we have now discovered a much more serious concern. The work was completed in February, and as the weather became warmer, we noticed that the second floor of our home was becoming extremely hot. Upon further inspection, we discovered that when the new soffit was installed, the existing attic ventilation openings in the soffit appear to have been covered. Since discovering this issue, we have also found mold in our attic. Naturally, we are extremely concerned about the lack of proper attic ventilation and the potential damage this may be causing to our home. We contacted Mike and Chicagoland Builders and have asked them to come out and address the issue. Unfortunately, instead of receiving a clear plan for correcting it, we feel we have been getting the runaround. Mike has repeatedly referred to the crew that performed the installation, but from our perspective, Chicagoland Builders is the company we hired and entrusted with our home. Regardless of which crew performed the work, we believe the company should stand behind the completed job and address any problems resulting from the installation. We are not asking for anything unreasonable. We simply want Chicagoland Builders to come back, inspect the soffit installation, restore the necessary attic ventilation, and correct any installation issues for which they are responsible. We would much rather be able to update this review and say that Chicagoland Builders stood behind its work and made things right. At this point, however, I would caution anyone considering Chicagoland Builders to make sure they carefully inspect the completed work, particularly soffit and attic ventilation, and confirm that everything has been installed properly before considering the job complete. Mike and Chicagoland Builders, we are asking you to please stand behind your work and help us resolve this immediately. We trusted your company with our home and paid for the work with the expectation that it would be completed properly. We are simply asking that someone come out immediately, inspect the issue, and make the necessary corrections. We sincerely hope you will do the right thing so this matter can be resolved.

Megan Collins-Moore

a year ago

We hired Chicagoland Builders to replace the siding on our house, rebuild portions of our front and back porches, and replace a patio door and window that was rotted out. From start to finish everyone was responsive and easy to work with. Deciding team went above and beyond! The work was completed professionally and as quickly as weather would allow in February. The siding project involved removing asbestos shingle siding, the original wood siding and adding foam insulation as well as Henry blueskin VP 100 wrap, prior to installing Hardie board. Our house is warmer, less drafty, and we have seen a dramatic reduction in our gas bills. It looks great too! We are very pleased and would recommend them and will be contacting them about any future projects.

Frank Lima

3 weeks ago

They did a beautiful job going beyond my expectations. This was a messy joy but considering they cleaned up well.

Tim Urquhart

10 months ago

We chose Chicagoland Builders on experience, good reputation, and price. The new siding and gutters took about 3 weeks all-in to install. Great feedback along the way From on-site supervisor Frank, and his colleague Oscar who pointed out the issues our house had including 3 old layers of siding that had to be removed, along with replacement of some underlying wood. Very happy with our new hardy board siding and gutters!!