“Everybody from Josiah, the Design Consultant, to the Installation team were knowledgeable, helpful, friendly, and answered all of my questions. On the day(s) of installation the team arrived within the time I was given. They introduced themselves to me, explained the process, got straight to work, answered questions I had, and calmed my nerves. They cleaned up as they went and made sure to cleaned up at the end too.”

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“Job still not done. I don’t have a date. Such a small amount to finish but come on. You are losing the back half of my house and another job around the corner from me.”

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“The Newpro team was professional, timely, efficient, and clean with their work. They were flexible to work with our short schedule when we needed the work done.”

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“I’m dealing with an issue around the bay window. The stain on the windowsill and the area in front of it didn’t take well. There was a lot of dew left behind, and I couldn’t get it off, so now the stain did not take well on the wood. That’s one thing I’m disappointed in, but I’m making it work somehow.”

“Professional and extremely knowledgeable”

“We are happy with the new windows installed by NEWPRO!”

“Walk in shower Installation should check water pressure with owner before leaving job”

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“First, we had to wait 8 weeks forban appointment. They called the week before time scheduled, we were on vacation but needed the new shower stall for my paralyzed mother, so my husband cut his vaca short so he could be there. If someone had scheduled it in advance, we could have worked around the scheduled date. Installation was good except, we have no water pressure. Not enough water comes out of shower head and only a trickle for rainshower head. Barely able to rinse soap off with this low pressure. It takes alot more time to rinse shampoo off AND without the right pressure, soap stays on the floor leaving it slippery which I was told the floor was slip resistant. I asked due to my mother not able to walk. We have called and called and 3 people came out and did not fix the issue. We have one shower in the house. We cannot shower appropriately. The cost of the new shower stall is VERY high. More than we could have afforded but we need the new shower stall for my mothers care and were told NewPro was a reliable company by salesman.We believed our sakesman who reassured us your company is very reputable and holds high standards. We have not seen this. We now are making payments for something we are NOT happy with! VERY disappointed in how your company has handled our installation and the issues we have had to deal with. We had someone visit who loved the shower , was going to order one after seeing ours but we told them our issues....they didnt feel we were being taken care of well. This is now over a month since installation, almost two months and nothing is fixed and we never hear from anyone. We keep calling and calling. There is no rush or care to help us! It is EXTREMELY disappointing!What a disappointment!!!!”

“I highly recommend new pro for roofing or windows. Their job was excellent clean up with a little slow. But nevertheless overall excellent work.”

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“Efficient workman. 8th guy”

“Poor communication regarding the project.”

“I liked that they stuck to the schedule that was presented at the time of sale. I was not a fan of the somewhat high pressure pricing model, meaning if you sign now the cost is X, if you want to wait to decide then it would be X plus a significant amount.”

“Cost!”

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“I am very pleased with the updated look of my bathroom. But, as a follow up to No. 4 perhaps sending a plumber to view and assess what the designer proposes and to determine if it is feasible and workable would be an improvement.”

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“If I had a friend in need of a home repair, I would actively recruit her to pursue Newpro to bid on the project. Newpro met and exceeded my expectations on every point. Their standards are very high.”

“The windows are working wonderfully for me.”

“Their workers were very polite and kind. They worked very hard and did an amazing job. If they had a question they came to me to ask. Very respectable workers.”

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“Great job!”

“The windows were installed relatively quickly and efficiently. The new window over the kitchen sink is great and seems to let more light than before!”

“I think the product is good, I like that the company is local, and you had a perfect match for my wood framed windows in the dining room. That was a product that no other company offered.”

“The man that did the work in my bathroom was the best worker I have seen, and I have been in my home for 50 years.”

“Steve, the sales person, was very nice, and provided no high pressure. I had gone through that with another company. Steve was more like a friend by the time we got through ordering the new slider.”

“They came when they promised and did the work satisfactorily. They finished on time.”

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“I was impressed with the time the representative took to explain the product and installation process. Knowledgeable and professional.”

“The workers came on time, were very friendly and courteous. Shower was on second floor and they covered my stairs with a cloth to keep dirt off. Kept working until they were finished. Very nice work, thank you.”

“I was satisfied with both of their services.”

“Shower head 🚿 🗣️ .”

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“Very professional”

“Price.”

“I waited patiently for the work to be done and it worked out good, but still delayed.”

“Felix and Nelson were both amazing and delivered what was promised.”

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“NEWPRO did a great job!”

“From the very start when your rep Chuck McStay came over and you were the last of 4 different companies I had give a pitch and it wasn't necessarily about the money because everyone was in the same ballpark but it was the fact Chuck brought over samples of the hardware and the tile and the floor and he was incredibly personable. Not to mention he told me I could call him with any issues which I did and he explained exactly what the issue was that had zero to do with newpro but was an issue with the property mgr of my condo..”

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“You have written my name as Ross "R". The middle initial is "E". The work done was good.”

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“NEWPRO is very professional and does excellent work.”

“It was expensive.”

“If I could go negative, I would. NEWPRO is the worst company I have ever had to deal with.”

“The quality of the materials, installation simple and in 1 day.”

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“It was a very high price !!!!!!!!”

“I definitely would.”

“The worker was terrific. However, the product is not the quality I would have expected for such a high price (well above other options). Also, a curtain and plastic liner do not prevent water from getting on the floor.”

“Cost high”