NEWPRO Home Improvement Solutions
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.5 out of 5 stars based on 729 customer surveys conducted through Our Research Partners.
5
585
4
25
3
56
2
33
1
30
4th year as a Best Pick Call
"For over 75 years, three generations, same-family owned and operated, NEWPRO is committed to deliver an exceptional customer journey. You can expect a home improvement partner with NEWPRO. Fast, convenient, hassle- and worry-free are synonymous with the NEWPRO name."

Anthony Cogliani | President & COO
Company Information
Services Offered
NEWPRO offers NEWPRO's Energy Wall Siding Systems, SuperMax Vinyl Siding, and UltraMax Composite Siding engineered for energy efficiency and durability to withstand the harsh New England climate combined with various design options.
Warranty
The company offers various warranties on materials and workmanship.
Company History
Founded in 1945, the company is three generations, same-family owned and operated.
Distinctions
NEWPRO was named one of Inc. magazine's Best Places to Work in 2019 and received the 2019 Family Business Award for mid-sized business of the year.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information
NEWPRO is a Progressive Foam Preferred Contractor.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
26 Cedar Street
Woburn, MA 1801
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 1:00 pm
Sun
9:00 am - 1:00 pm
Licenses
HIC 146589, CS-110763

Compiled Score:

NEWPRO Home Improvement Solutions has received 4.5 out of 5 stars based on 729 customer surveys conducted through Our Research Partners.
5
585
4
25
3
56
2
33
1
30
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/02/2022

No review comments provided

Review by
04/18/2022

“The workmanship was very good.”

Review by
04/11/2022

“I feel that they tried to provide good service, yet when they installed the shower, the product wasn't working properly. The doors were falling, the shower head was leaking, and the knob broke within a month of installation. I called them to have it repaired, but I ended up having to have it repaired before they could get there, and they never reimbursed me. Also, they had a change in management during that time and for a while I didn't have a contact or know who to call. I am disappointed, and I would not use NEWPRO or recommend them to anyone.”

Review by
04/07/2022

No review comments provided

Review by
03/29/2022

No review comments provided

Review by
03/29/2022

No review comments provided

Review by
03/23/2022

No review comments provided

Review by
03/16/2022

No review comments provided

Review by
03/15/2022

No review comments provided

Review by
03/04/2022

“The work was done quickly, and the job site was cleaned. The workers were professional and ready to answer any questions I had.”

Review by
03/01/2022

No review comments provided

Review by
02/25/2022

No review comments provided

Review by
02/25/2022

“Can't say enough about the crew from Newpro. Very professional and communicative as to day to day operations. Showed up at 7am every day under less than ideal weather conditions. Would highly recommend them and will most likely bring them back for future projects.”

Review by
02/25/2022

No review comments provided

Review by
02/23/2022

“The initial representative was on time, friendly , and knowledgeable. COVID delayed the work, but when the workmen finally did come, they were friendly, worked long hours, worked well as a team and cleaned their mess each day. The electricians were friendly and efficient. And even the dumpster guy was friendly and placed the dumpster perfectly.”

Review by
02/21/2022

No review comments provided

Review by
02/19/2022

“Everyone at NEWPRO was always couteous, knowlegable and pleasant to deal. My inital research indicated that NEWPRO was higher cost. After the completion of this project, I KNOW I made an excellent chose with NEWPRO”

Review by
02/19/2022

“I was extremely pleased with the whole experience!!”

Review by
02/05/2022

No review comments provided

Review by
01/20/2022

“The installers, electricians, gutter guys were professional and efficient.”

Review by
01/19/2022

“NEWPRO upgraded our old three story building in east Boston from decrepit to beautiful in just 2 days. Although there was a little bit of a wait, in the end we are so happy that we found them.”

Review by
01/19/2022

No review comments provided

Review by
01/17/2022

“I will neve recommend newpro! Constantly a headache throughout the whole project!”

Review by
01/14/2022

No review comments provided

Review by
01/14/2022

No review comments provided

Review by
01/13/2022

No review comments provided

Review by
01/08/2022

No review comments provided

Review by
01/03/2022

No review comments provided

Review by
12/30/2021

No review comments provided

Review by
12/30/2021

“The quality of the installation work done by the construction crew was excellent. However, the communication at the start of the project (there were two false start dates and I had to initiate calls both times to find out why) and during the more than two months it took from the time the siding was completed until the shutters were installed left much to be desired.”

Review by
12/26/2021

No review comments provided

Review by
12/18/2021

“Responsive to concerns. Upper management personally reached out to assure satisfaction in the end and that everything was completed in full.”

Review by
12/10/2021

No review comments provided

Review by
12/09/2021

No review comments provided

Review by
12/09/2021

“We were super happy with everything they did.”

Review by
12/09/2021

“NEWPRO did their work in a timely fashion.”

Review by
12/08/2021

“The job was completed early and was of high quality.”

Review by
12/08/2021

No review comments provided

Review by
11/27/2021

“Absolutely!”

Review by
11/24/2021

“The installers did an excellent job however Communication between Customer and Company could have been somewhat better.”

Review by
11/23/2021

“The project was a positive experience overall. The quality of the work is was good and the house looks new again. Definitely pricier than their competitors but my wife and I wanted to use a high profile company that we felt would be big enough to stand behind their work. If youre looking for a good price, I wouldnt recommend but if you want to feel comfortable about your decision, consider Newpro.”

Review by
11/23/2021

No review comments provided

Review by
11/23/2021

No review comments provided

Review by
11/23/2021

No review comments provided

Review by
11/23/2021

“I thought the quality of the workmanship was horrible.”

Review by
11/22/2021

No review comments provided

Review by
11/20/2021

No review comments provided

Review by
11/20/2021

“The crew were fast and experienced, their work was excellent.”

Review by
11/17/2021

No review comments provided

Review by
11/16/2021

“It was a lengthy install.”

Review by
11/15/2021

No review comments provided

Review by
11/12/2021

No review comments provided

Review by
11/10/2021

No review comments provided

Review by
11/10/2021

No review comments provided

Review by
11/10/2021

No review comments provided

Review by
11/10/2021

“ALL the work crews that have done the LATEST, and PREVIOUS, work in my home did OUTSTANDING WORK!!!!!”

Review by
11/08/2021

No review comments provided

Review by
10/22/2021

No review comments provided

Review by
10/19/2021

No review comments provided

Review by
10/14/2021

“Thank you.”

Review by
10/13/2021

No review comments provided

Review by
10/11/2021

No review comments provided

Review by
09/28/2021

“I was very satisfied and have no complaints.”

Review by
09/17/2021

“Clear about the process and timeline. Showed up when they said they would and great communication throughout the process. Our 100+ year old house looks brand new!”

Review by
09/14/2021

No review comments provided

Review by
09/04/2021

No review comments provided

Review by
08/26/2021

No review comments provided

Review by
08/23/2021

“The communication in the beginning was terrible. It was very difficult to reach them.”

Review by
08/22/2021

“The people who actually did the work on site were great, the person doing the schedule was absolutely terrible”

Review by
08/21/2021

“My husband and I were very impressed and have told our friends.”

Review by
08/02/2021

No review comments provided

Review by
07/30/2021

“The service and anything from start to finish is perfect. The only issue I had is that the electrician they contacted with as far as installing the lights outside our home, they kind of gave an excuse that didn't make sense. They basically didn't install the electrical lighting that we had to pay out of pocket in order for them to do it for us. The excuse is that per the town we live in, they claim that we have an outstanding trash bill, which is why they couldn't give a permit to install it. Even though they did come the first day, when they were taking off the siding, they were able to take off the old electrical lighting off our house without a permit, which doesn't make sense because how can you take it off without a permit, but can't put it on? NEWPRO is not at fault. It's more the contracting service with the electrical company they use. I have an issue with them.”

Review by
07/28/2021

“They may not be the least expensive but you get quality workmanship and products. So worth it!”

Review by
07/27/2021

No review comments provided

Review by
07/26/2021

No review comments provided

Review by
07/22/2021

“Their service is beautiful. They did a good job on my siding and roof. If I have to do it over, I will work with them again.”

Review by
07/20/2021

“It was a job well done.”

Review by
07/14/2021

“My mother in law is using Newpro to put in 10 windows, and will finish the other windows at a later date. She is really satisfied”

Review by
07/14/2021

No review comments provided

Review by
07/12/2021

No review comments provided

Review by
07/07/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
07/01/2021

“Most definitely. We're so pleased with the siding outcome and we will recommend NewPro to anyone who inquires about the house's new look.”

Review by
06/13/2021

No review comments provided

Review by
06/10/2021

No review comments provided

Review by
06/04/2021

No review comments provided

Review by
05/31/2021

No review comments provided

Review by
05/26/2021

“The work crew was the hardest working group of guys. The installation was estimated to be done in 7-10 days and they finished in 6 because of the long days they worked. Communication with the company is excellent as well.”

Review by
05/20/2021

“very prompt, installer did a great job.”

Review by
05/19/2021

No review comments provided

Review by
04/28/2021

No review comments provided

Review by
04/17/2021

No review comments provided

Review by
04/09/2021

“They still have not solved certain issues.”

Review by
03/31/2021

No review comments provided

Review by
03/28/2021

No review comments provided

Review by
03/19/2021

No review comments provided

Review by
03/13/2021

No review comments provided

Review by
03/12/2021

“Great product and I appreciate the hard work by the team on such a big job.”

Review by
03/04/2021

No review comments provided

Review by
03/02/2021

No review comments provided

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