“Can't say enough about the crew from Newpro. Very professional and communicative as to day to day operations. Showed up at 7am every day under less than ideal weather conditions. Would highly recommend them and will most likely bring them back for future projects.”
“The initial representative was on time, friendly , and knowledgeable. COVID delayed the work, but when the workmen finally did come, they were friendly, worked long hours, worked well as a team and cleaned their mess each day. The electricians were friendly and efficient. And even the dumpster guy was friendly and placed the dumpster perfectly.”
“The quality of the installation work done by the construction crew was excellent. However, the communication at the start of the project (there were two false start dates and I had to initiate calls both times to find out why) and during the more than two months it took from the time the siding was completed until the shutters were installed left much to be desired.”
“ALL the work crews that have done the LATEST, and PREVIOUS, work in my home did OUTSTANDING WORK!!!!!”
“Clear about the process and timeline. Showed up when they said they would and great communication throughout the process. Our 100+ year old house looks brand new!”
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“The workmanship was very good.”
“I feel that they tried to provide good service, yet when they installed the shower, the product wasn't working properly. The doors were falling, the shower head was leaking, and the knob broke within a month of installation. I called them to have it repaired, but I ended up having to have it repaired before they could get there, and they never reimbursed me. Also, they had a change in management during that time and for a while I didn't have a contact or know who to call. I am disappointed, and I would not use NEWPRO or recommend them to anyone.”
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“The work was done quickly, and the job site was cleaned. The workers were professional and ready to answer any questions I had.”
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“Can't say enough about the crew from Newpro. Very professional and communicative as to day to day operations. Showed up at 7am every day under less than ideal weather conditions. Would highly recommend them and will most likely bring them back for future projects.”
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“The initial representative was on time, friendly , and knowledgeable. COVID delayed the work, but when the workmen finally did come, they were friendly, worked long hours, worked well as a team and cleaned their mess each day. The electricians were friendly and efficient. And even the dumpster guy was friendly and placed the dumpster perfectly.”
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“Everyone at NEWPRO was always couteous, knowlegable and pleasant to deal. My inital research indicated that NEWPRO was higher cost. After the completion of this project, I KNOW I made an excellent chose with NEWPRO”
“I was extremely pleased with the whole experience!!”
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“The installers, electricians, gutter guys were professional and efficient.”
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“NEWPRO upgraded our old three story building in east Boston from decrepit to beautiful in just 2 days. Although there was a little bit of a wait, in the end we are so happy that we found them.”
“I will neve recommend newpro! Constantly a headache throughout the whole project!”
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“The quality of the installation work done by the construction crew was excellent. However, the communication at the start of the project (there were two false start dates and I had to initiate calls both times to find out why) and during the more than two months it took from the time the siding was completed until the shutters were installed left much to be desired.”
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“Responsive to concerns. Upper management personally reached out to assure satisfaction in the end and that everything was completed in full.”
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“We were super happy with everything they did.”
“NEWPRO did their work in a timely fashion.”
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“The job was completed early and was of high quality.”
“Absolutely!”
“The installers did an excellent job however Communication between Customer and Company could have been somewhat better.”
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“The project was a positive experience overall. The quality of the work is was good and the house looks new again. Definitely pricier than their competitors but my wife and I wanted to use a high profile company that we felt would be big enough to stand behind their work. If youre looking for a good price, I wouldnt recommend but if you want to feel comfortable about your decision, consider Newpro.”
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“I thought the quality of the workmanship was horrible.”
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“The crew were fast and experienced, their work was excellent.”
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“It was a lengthy install.”
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“ALL the work crews that have done the LATEST, and PREVIOUS, work in my home did OUTSTANDING WORK!!!!!”
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“Thank you.”
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“I was very satisfied and have no complaints.”
“Clear about the process and timeline. Showed up when they said they would and great communication throughout the process. Our 100+ year old house looks brand new!”
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“The communication in the beginning was terrible. It was very difficult to reach them.”
“The people who actually did the work on site were great, the person doing the schedule was absolutely terrible”
“My husband and I were very impressed and have told our friends.”
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“The service and anything from start to finish is perfect. The only issue I had is that the electrician they contacted with as far as installing the lights outside our home, they kind of gave an excuse that didn't make sense. They basically didn't install the electrical lighting that we had to pay out of pocket in order for them to do it for us. The excuse is that per the town we live in, they claim that we have an outstanding trash bill, which is why they couldn't give a permit to install it. Even though they did come the first day, when they were taking off the siding, they were able to take off the old electrical lighting off our house without a permit, which doesn't make sense because how can you take it off without a permit, but can't put it on? NEWPRO is not at fault. It's more the contracting service with the electrical company they use. I have an issue with them.”
“They may not be the least expensive but you get quality workmanship and products. So worth it!”
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“Their service is beautiful. They did a good job on my siding and roof. If I have to do it over, I will work with them again.”
“It was a job well done.”
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“My mother in law is using Newpro to put in 10 windows, and will finish the other windows at a later date. She is really satisfied”
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“Most definitely. We're so pleased with the siding outcome and we will recommend NewPro to anyone who inquires about the house's new look.”
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“The work crew was the hardest working group of guys. The installation was estimated to be done in 7-10 days and they finished in 6 because of the long days they worked. Communication with the company is excellent as well.”
“very prompt, installer did a great job.”
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“They still have not solved certain issues.”
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“Great product and I appreciate the hard work by the team on such a big job.”
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