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“Amazing from start to end.”
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“I believe that Newpro used an unfair business practice during the quote/install process. I was given a fixed quote by a salesperson who claimed to have many years experience selling Newpro siding. Yet on the first day of the installation, the installer immediately discovered that $2,500 dollars worth of material was not included. I was forced to accept this increase. I feel that this was not my fault and I should not have had to pay for Newpro’s oversight in the quote process.”
“Kind of Pricey.”
“On time, allowed us to take photos of the process and cleaned up after themselves.”
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“Professional, experienced, work performed around your schedule”
“They were pleasant to deal with, and the staff was knowledgeable.”
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“NEWPRO came to install a shower. It took them four times to finish the shower. The remnants of the old shower fell downstairs and made a mess. No one cleaned it up until it was pointed out to them. They did not remove the plumber's waste in the cellar. NEWPRO had to put in a new showerhead. They messed up the seat in the bathroom. The seat did not fit or work. Another guy came to fix it. Overall, I am not too happy with NEWPRO.”
“They were so good at what they did made sure my house was covered my floors while working so polite couldn't ask for any one better”
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“Listed below; we need a whole new shower.”
“Good products and workmanship.”
“Not delivering what we ordered or in the timeframe promised.”
“Our new floor was installed back in October 2024 and was installed incorrectly.”
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“They were excellent and right on time. I was very happy with it.”
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“The workers were professionals & the work great.”
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“it was an easy installation”
“Love the work but I’m still waiting on a door part and new shower head”
“Yes I would recommend NEWPRO for a bath remodel”
“Knowedge of products.”
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“Like the quality of NewPro products and they've always have been good to work with. Have used them for several home improvement projects.”
“Initially, I would have selected 'very likely.' The modification and shower installation was very professional with very friendly workers. The shower initially was very acceptable. However, after a few days we noticed a discoloration in the shower caddy, and the white caulking throughout the shower was becoming a yellowish-brown. The new shower was grey, so I am confused as to why a grey caulking was not utilized. We did call your company and the representative was very courteous and responsive to our complaint; we are now waiting for the rectification of this problem (it has been less than a week as the new caddy has to be ordered).”
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“I cannot recommend a company that still owes me $391.00. The representative said he would mail the check too me. I have mail app. from the post office so I know what is coming in the mail. No one took any of my mail. So that means this company is not honest with owing money to customers. Not good for business. Do not go with any company that lies about sending money that they owe you.”
“I have had 3 different projects done with NewPro, and every one was done to perfection!! They were prompt, and kept me informed all through the projects, and the quality of materials, and workmanship, were great!!”
“Quality windows”
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“In two experiences with NewPro, the installation experience did not match the cost of the remodel. My current experience is that the install was flawed, causing the bathroom floor to flood.”
“The quality of the product is great”
“Very professional, quality product, fine workmanship.”
“Work was completed in a timely manner. Installer was diligent and competent”
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“I love when the agent came to present us with the materials. He was a very nice person and gave us the information we needed.”
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“Quality products, quality installation.”
“I am extremely happy with the windows and installation and recommend Newpro to family and friends!”
“They did their job, but the only thing that I was not pleased with was the lack of help from the elderly. They should have been more helpful in putting the blinds back up. I had to have someone help put the blinds back. They said they could take them down, but they could not put them back up. If you guys are remodeling bathrooms, a shade should not be something difficult to do to help the seniors.”
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“I have called NEWPRO several times asking for the salesman to call me back because I didn't get what I thought I was getting as far as the material. He never contacted me. On the basis of that, the shower is sort of what they projected/explained to us, but the deficiency is what I wanted questioned. Nobody has called me back to talk about it.”
“They were professional, thorough, and did an excellent job.”
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“The cost was too much”
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“I already recommended NEWPRO to a friend”
“This is my second call to NEWPRO because I had windows put in a while back, quite a while back, and we decided to get new siding and new windows again. My husband and I decided to go with NEWPRO because we liked the first time we had them here, and the second time is even better.”
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