Capital Construction Contracting Inc.
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Capital Construction Contracting Inc. has received 4.3 out of 5 stars based on 56 customer surveys conducted through GuildQuality.
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4th year as a Best Pick Call
"Founded in 2005, Capital Construction Contracting is an award-winning exterior contracting specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!"

David Arrowsmith | Owner & President
Company Information
Services Offered
Capital Construction Contracting specializes in James Hardie fiber cement siding, premium vinyl siding, and custom cedar wood siding. The company also installs entry doors, windows, custom decks, and full roof replacement projects. Capital Construction Contracting offers free estimates and zero-percent financing.
Warranty
The company honors comprehensive James Hardie warranties.
Company History
The family-owned-and-operated company was founded in 2005.
Distinctions
Capital Construction Contracting is a James Hardie Elite Preferred Contractor, a GAF Master Elite Roofing Contractor, and a member of the Greater Boston Chamber of Commerce.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
3 Norwood Street
Dorchester, MA 02122
Hours
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
HIC 172146, CS-090743

Compiled Score:

Capital Construction Contracting Inc. has received 4.3 out of 5 stars based on 56 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/28/2021

“I would like to recognize Lenny, Hector and the third guy on the team for their outstanding service.”

Review by
09/16/2021

“Pretty much met my expectations”

Review by
08/26/2021

“Chris did a good job. He was buried with work.”

Review by
08/24/2021

“general communication is excellent...scheduling, follow up and post work communications”

Review by
08/09/2021

“The guys who installed the siding were exceptional.”

Review by
08/05/2021

No review comments provided

Review by
07/09/2021

“I am very pleased with the work done on the house.”

Review by
06/28/2021

“Capital did a wonderful job. The work went insanely fast but was still of exceptional quality. Everyone involved was professional and reliable, and our family is beyond pleased with the work they did. I have already recommended Capital to a friend, and if we choose to have any more home renos done, we will call Capital first. Capital's employees were beyond polite and knowledgeable, and answered every question we had. The siding is beautiful and exactly what we envisioned.”

Review by
06/25/2021

“They did an excellant job on the siding. Neighbors walking by stated how great it looks and what a good job they are doing.”

Review by
05/29/2021

“All of the employees at Capital Construction job site gave exceptional service.”

Review by
05/04/2021

“The interior window trim is excellent, and effectively added copies of the historical trim to windows that had nothing.”

Review by
04/30/2021

No review comments provided

Review by
03/23/2021

“Finished product looks good”

Review by
03/22/2021

“I found them to be professional and really excellent at what they do. We had a very old aged building. They listened to what we wanted, and it came out really good. We are very happy with it!”

Review by
03/21/2021

“Avoid this contractor”

Review by
03/15/2021

“Barry was a pleasure to work with! Also, I do not have their name, but the man who cleaned up at the end was excellent!”

Review by
03/15/2021

“Capital Construction Contracting always does a great job. They are great and we are loving the new bathroom!”

Review by
03/15/2021

No review comments provided

Review by
03/15/2021

“The project manager was great.”

Review by
03/15/2021

“They were terrific workers and were very accurate with what they were doing, they also cleaned up very well.”

Review by
03/15/2021

No review comments provided

Review by
03/14/2021

“Nicole was amazeding”

Review by
03/14/2021

“Finished the job”

Review by
03/07/2021

No review comments provided

Review by
03/07/2021

No review comments provided

Review by
03/07/2021

“I would call the work far from exceptional”

Review by
03/04/2021

“All of the crews were excellent. The people in financing were very helpful when we had some unexpected issues come up.”

Review by
03/04/2021

“Capital Construction Contracting Inc. was fantastic and I was happy with the job.”

Review by
03/04/2021

“I would like to recognize Nicole, the project manager. She was very helpful in dealing with some of the issues that came up during the process.”

Review by
03/04/2021

“They exceeded in communication (emails, texts, and phone calls). It was too much communication, so the message wasn't getting to the people doing the labor. There was a lot of communication from the offices but no communication from labor.”

Review by
03/02/2021

“Accurate estimates, high quality work, professional team. Worked with me to facilitate great financing which was very helpful at the time. I plan on working with them for future home renovations.”

Review by
03/02/2021

“They are very easy to deal with, and very customer oriented. There was no problem with them at all. If I called, they responded.”

Review by
03/02/2021

“Sales and customer service were amazing and the quality of the work is outstanding. We love it.”

Review by
03/02/2021

“My windows were leaking so I hired ten to reframe my window and they replaced the flashing with the old flashing with the nail holes in it. And then had to pull it out and do it over again.”

Review by
02/02/2021

“Very high quality of workmanship”

Review by
01/23/2021

“The team at Capital Construction did a great job replacing railings on 2 porches as well as a dormer's worth of new shingle work. They were very communicative, kept me updated on progress, and did quality work. Most importantly to me, I had an issue I wanted them to come back and take a look at, they heard my feedback, promptly returned and we got everything taken care of. It was a great experience.”

Review by
01/22/2021

“They exceeded my expectations with the quality of the product. I'm very happy with it.”

Review by
12/07/2020

No review comments provided

Review by
11/23/2020

No review comments provided

Review by
11/09/2020

No review comments provided

Review by
03/14/2020

No review comments provided

Review by
02/10/2020

“The sales process was detailed with good follow-up but there is definitely overpromising and underdelivering with Capital. Communication was not great unless they were looking for payment. We went weeks without hearing anything about the start of our job. The various departments (sales, scheduling, project management) did not seem to have a consistent understanding of the project which did not fill us with confidence. Overall the quality of the work seems good, the siding looks nice, and we appreciated that the subcontractors on the site were respectful to our neighbors. However, the job site was a disaster. We live in a tight setting which is certainly challenging but we were told that the site would be clean so that was disappointing. There were building materials and trash all over our yard and driveway for over a month as well as an overflowing dumpster. As a family with small children and a dog this was very challenging. Items remain unfinished 6 weeks after the job started. We've done many large home improvement projects over the years and overall this project went fine but there was nothing about the experience that would necessarily make me recommend the company to another person.”

Review by
02/06/2020

“On time, professional”

Review by
02/04/2020

No review comments provided

Review by
02/04/2020

“The work was great. Communication was a bit of an issue at first, be we were in the middle of the Thanksgiving & Christmas season.Once the work was scheduled everything moved along quickly.”

Review by
02/03/2020

“The company was professional and courteous. I have complete confidence that they do a great job and stand by there work.”

Review by
02/03/2020

No review comments provided

Review by
11/14/2019

No review comments provided

Review by
11/12/2019

“As a property manager, it my responsibility to find qualified contractors to get a project done right. The team over at Capital Construction provided quality workmanship for an exterior wall and its foundation in less than 2 days. Although start time on the project was longer than expected, the workmanship was worth the wait.”

Review by
09/13/2019

“The finished product was truly a work of art! Our salesman, Shawn Pannone, was wonderful to work with and made the financing and paperwork a breeze! He continued to address any questions we had and checked back to insure the project was progressing the way it should.”

Review by
06/04/2019

“Very polite”

Review by
05/20/2019

“Sam”

Review by
04/18/2019

“Follow-through on agreed-upon scope, creative solution to a unique sliding door that was constrained by re-used framing, no unreasonable added or unexpected costs.”

Review by
04/08/2019

“We had Capital Construction replace the siding and gutters on our house. Everyone from the sales team to the construction crew were professional, courteous, and punctual. The job was completed quickly and we've been pleased with the results. The team is very responsive to any questions and concerns during the entire process. We had a minor issue with the gutter that showed up after the first rain storm, and Capital sent someone out that afternoon to fix the issue. I would definitely consider them for our next large house project.”

Review by
03/12/2019

“Very satisfied with everything else. - you guys are great.”

Review by
02/05/2019

“The only issue that I had, were several delays in completing the work. This was largely due to the weather. I would strongly suggest a firm commitment on the completion date!”

Review by
12/17/2018

“see number 14”

Review by
11/20/2018

No review comments provided

Review by
11/09/2018

No review comments provided

Review by
11/08/2018

“Installation work was very quick and timely, after a long wait for product, and managers were very responsive when an issue arose and diligent in resolving it successfully.”

Review by
11/07/2018

“They explained exactly what they were going to do and and did a great job. They left the work area clean and neat every day. They walked me through the job when it was finished and made sure every I was satisfied with their work.I think if any issues were missed they would come back till I was satisfied.”

Review by
10/09/2018

“Sales, quote and install”

Review by
08/27/2018

“Responsiveness of the staff and quality of the work.”

Review by
08/08/2018

“Excellent work, honest evaluation of the project, all in all a great effort.”

Review by
08/08/2018

“Excellent job on the project, kept to the schedule, kept the workspace clean & organized even though it was a very small & restrictive area, and final results look exactly as hoped.”

Review by
08/05/2018

“Honest team of professionals and quality roof work!”

Review by
07/13/2018

“I was satisfied that they were prompt and on top of things. They run a tight ship. They make sure you are informed and that things get done!”

Review by
06/08/2018

“Great communication during the job.Fixed our roof!”

Review by
06/07/2018

“Very helpful also in suggesting how best to approach a project”

Review by
05/07/2018

No review comments provided

Review by
04/23/2018

“I was most satisfied with the color of the front door.”

Review by
04/10/2018

“Capital was very communicative, eager to understand my desires and eager to meet/ exceed expectations.”

Review by
03/28/2018

“I was satisfied with all areas. The way I was treated and the guy, Shawn, that came out, he was on point with explanations and everything. He kept his word, so if he said he would be there at 8 he was on time.”

Review by
02/18/2018

“Jude and Louise Watters were very helpful in communicating with us. Jude answered follow-up questions and gave an informative summary of the work that was done. I really enjoyed dealing with everyone at Capital.”

Review by
02/08/2018

“When working on a 150+ year old house, problems are bound to crop up. Capital was excellent at working out solutions, proposing options and making sure things were done right. The job took significantly longer than planned - but - I feel like it was done correctly and with fairly”

Review by
02/05/2018

“You're not done.”

Review by
01/12/2018

“I was most satisfied with Capital Construction Contracting because they did a little extra work on another gutter. They did charge for it.”

Review by
12/13/2017

“I was most satisfied with the professionalism, workmanship, cost, and timeline. They were all great.”

Review by
12/04/2017

“I was satisfied from the very beginning. The guy showed up early so they could take accurate measurements. They came to make sure the measurements were correct before they bought the materials. They were able to leave to get the material and be back in time for the installation. They kept me abreast the entire time. They came across an issue and made some recommendations. We agreed upon some additional fixes that needed addressing. They took care of that and it did not delay the project in any way. I would hire them again for whatever project I have at home!”

Review by
11/30/2017

“I think there were occasional problems in coordination among the different personalities who had a hand in managing the project. I think this caused the minor delays we experienced towards the end. I was impressed with the commitment to punctuality in beginning phases of the project and with the quality of the workmanship. Capital Construction was thorough, professional, and punctual. Some minor issues had to be corrected before we accepted the project as complete, but Capital was thoroughly committed to achieving customer satisfaction. The workmanship and quality is superb. Capital Construction had the expertise for most aspects of the project and were extremely helpful in assisting me to identify an external resource when it made more sense than using subcontractor. There were some temporary lapses in organization, but the commitment to following through with an acceptable final result was strong. Capital Construction always showed up when they committed to begin work. This is a big improvement in itself over many contractors. The final results were superb. There were some temporary lapses in communication that were remedied by thorough eventual follow-through. The employees and subcontractors of Capital Construction were extremely professional and courteous in manner. It took some time to arrange the final punch list visit, but the final result was fine. All issues were addressed. Perhaps they want to flatten out their business management model, taking out some vertical layers, or instead improve the coordination among the players. A software coordination platform that everyone checks regularly might be a part of the solution.”

Review by
11/30/2017

No review comments provided

Review by
11/23/2017

No review comments provided

Review by
09/28/2017

“I think Capital Construction Contracting Inc. fell short with communication. I was most satisfied with the workmanship. The scheduling took longer than they had told us it would take. That wasn't such a big problem, but when the actual work was done, we were displaced from the house for a couple of days. That wasn't conveyed initially. The disaster part wasn't because of the company, but because we had to be displaced from our home. Where we live, it happened to be the coldest two days of the year when we were displaced. The communication problems negatively affect my ability to recommend them. I had to call Capital Construction, and it was a lot of phone tag which made it difficult to complete the work.”

Review by
08/28/2017

“It was difficult to get to an agreement. There was a large push to wrap the job up quickly without having properly finished the windows. Some of the communication from the front office came across as a little aggressive. It seemed they were just trying to get their money and completion. She was asking for job complete money when there was still quite a bit of work to be done. The lead carpenter was great. We had no issues with him. I was most satisfied with Dave. He's a great guy who does great work. The carpenters are great. In the signed contract, I was billed for an electrical permit and an electrician, neither of which I had. The punch list was not completed by Capital Construction, but the job was ended by agreement. It had gone on long enough. The lead contractor, Dave, was fantastic. He was responsive and dealt with the difficult situation. We cannot fairly recommend this company to family or friends based on the front office procedures. We appreciate Capital Construction's willingness to go back to the manufacturer with some issues.”

Review by
08/20/2017

“We found them on Angie's list.”

Review by
07/10/2017

“The quality of work is awesome.”

Review by
05/25/2017

“I was most satisfied that the work was completed on time and correctly, and the workers were informative.”

Review by
05/21/2017

“We were not properly informed about the consequences of our decisions. Specifically, we were not told that when it was decided to use round columns on the porch that they would not be wrapped in plastic the same as the square columns. On time, very courteous, and professional crew. We have a follow-up contract with Capital Construction for new HardiePlank siding, which we are looking forward to having completed.”

Review by
05/17/2017

“The Capital Construction Contracting team was very thorough in laying out the renovation plans, efficient in their work, and seem to have a high level of expertise when it comes to the design of various home features (like the deck, roof, and windows that they installed for me). All of my questions were answered in a thorough and timely manner, and construction was completed according to the contract.”

Review by
05/11/2017

“After the work was essentially completed, there was no follow-through on final detail work and ensuring that everything looked good. Knowledge of the workers, efficient scheduling, range of experience in the crew—all good. We had a porch and front steps added. The construction work was good overall, but I would have liked more attention to detail on the finish for the amount we paid. The surface areas of the siding and external trim were scratched and dirty and required my cleaning and painting them. The end rails for the fence posts are secured at a slight angle instead of square to the steps, and aren't securely attached to the handrails. The Capital Construction recommended architect supplied drawings for a plan that didn't meet city code (no refund on this). The initial quotation was for this unrealizable plan, and when we had to rethink to a simpler plan there was resistance from Capital Construction to reassessing the quotation. This was our second job with Capital Construction. The first was good, this was disappointing.”

Review by
01/19/2017

“There was a time I wasn't here and didn't know what was exactly going on, but once I got in touch with them, they were right on target. I am very satisfied with the timeliness and the expertise of the guys who did it. As they went step-by-step, they explained everything they were doing, and I really appreciated that. I am very satisfied with the work that was done, the timeliness, the explanations and accommodations that they provided me on this project. I will definitely use Capital Construction Contracting again if the need comes! Totally!”

Review by
01/11/2017

“Thanks to Capital Construction Contracting for a fantastic job. Done on time and on budget. A special thanks to David for his expertise in managing this job.”

Review by
01/11/2017

No review comments provided

Review by
01/06/2017

“Our condo association in South Boston has contracted Capital Construction for many projects, most recently a siding renovation. The crew removed several layers of very old siding and replaced it with a high-quality fiber cement from James Hardie. Everyone we worked with at Capital Construction, from sales and admin, to the on-site project manager, to the guys doing the work, were professional. They kept on schedule and were always available to answer questions. The job site was kept safe and cleaned up at the end of every day. The project cost was a bit more than other local contractors; however, it was well worth paying a slight bit more due to the quality of work and quality of people involved. They are nice guys, professional and responsive, and that is very helpful when engaging in such a major renovation. The new siding looks beautiful and has helped solve drafts and leaks we were experiencing in the past. We are very pleased with the work. I would recommend Capital Construction to others considering construction or renovation projects.”

Review by
12/17/2016

“I really appreciated that Capital Construction Contracting provided the installation specifications that they would be adhering to. This was particularly important to me because at this level of investment in my house, I wanted the installation done properly so that it would last for a long time. The business development lead was able to provide all the backup installation detail and was able to help develop a specific scope that we agreed to. Working with a well-resourced and professional team made this large project go very smoothly. Capital Construction completed a fairly large project for me consisting of a new roof, new HardiePlank siding, and new rear porches. They deployed a roofing crew first and then subsequently followed with a siding crew. Both crews were excellent, and I appreciated the attitudes and attention to detail of both supervisors. The roofers wound up installing a new roof that looks fantastic and they even applied extra ice and water protection for me. The job site was astonishingly clean, and I could not find one roofing nail left on the ground during or after their work. The siding crew followed quickly after and again displayed a very high degree of professionalism. They quickly removed the old shakes and trim and did a great job installing the new siding. They installed new rear porches that are much more sturdy. I was able to develop a good relationship with the project manager, and he was very responsive to any questions or concerns that I had during the project. The finished result looks fantastic, and I could not be happier with the work of both crews and the whole support team. Both the roofing and the siding teams were excellent and provided high quality workmanship. He spent the time to address any of my concerns and make sure the project was executed to the agreed upon scope. I appreciated his professionalism and attention to the job, even though I know he was spread between multiple sites. Whenever I had a question regarding the job, I found the office personnel and the project manager to be very responsive and work through the issue with me. The job site was kept very neat and clean. Both crews did an excellent job of managing with a very small amount of space to put tools, supplies, and ladders. Capital Construction brought in an electrician to do a small amount of wiring, and he did a great job. Capital Construction is not inexpensive. However, I felt that the combination of proper staffing to execute the job in a timely manner, the expertise of both crews, the attention to detail, and the support for the crews from back office staff was more than worth the price. Ultimately, when you do a construction project, you need something that will last for years and be done properly. I feel that is the value I was paying for, and I am extremely pleased with the result. When I had concerns or needed a small amount of rework done, they delivered. When they discover that my porch supports were not structurally sound, they did not hesitate to replace them, even though we were planning on reducing the original replacement scope to reuse the columns. I would absolutely recommend Capital Construction. The level of work and the professionalism of the staff has left me very with my choice of Capital Construction for a large project. Thanks to the whole Capital Team!”

Review by
11/30/2016

“I was most satisfied with the quality.”

Review by
11/04/2016

“They couldn't get the color for the deck paint right, it was supposed to be the old one, but they needed three attempts—meaning they painted all decks two times in vain. Timely finish of the project, despite the above and sticking with cost estimate. Overall good result.”

Review by
10/31/2016

“They got right back to me when I called. I will definitely use them again in the future.”

Review by
10/29/2016

“We have used Capital Construction for many years for all types of projects. They are trustworthy, do great work, and always follow up. What more could you want from a company?”

Review by
10/29/2016

“We are a condo association (six units) and needed significant exterior work done on our building. Capital Construction was great, since they were extremely organized and patient working with a condo association (in which we all needed to vote on budgets, scope, etc.). They answered all the questions of the association owners, and the owners were all happy with the outcome. We got a little behind on our project, but it was due to weather and not the team working on the project. We're a condo association and need to vote on the budget (and collect all payments from owners) before signing the contract. So the owners were very happy with how they mapped out the scope and budget. At the end of each project, we had a punch list that was always completed. Our front steps were redone via a mason and welder—we had a number of punch list items on this one, and they were all completed and worked out.”

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