A & A Services Home Improvement
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A & A Services Home Improvement has received 4.8 out of 5 stars based on 72 customer surveys.
5
59
4
11
3
2
2
0
1
0
2nd year as a Best Pick Call
"Since 1982, A & A Services has built its reputation on 100 percent customer satisfaction by installing the highest-quality products and providing service that is truly 'A Grade Above.' With most of our work coming from referrals and repeat customers, you can be assured that we are consistent, trustworthy, and true to our word."

Chris Zorzy | President
Company Information
Services Offered
A & A Services installs vinyl siding. The company also offers fascia board replacement, trim wrapping, vinyl soffit replacement, roof replacement, window and door replacement, and related carpentry work for residential customers.
Warranty
A & A Services offers a ten-year labor warranty on installations and honors manufacturers' lifetime warranties.
Company History
The family-owned company was founded in 1982 by owner Chris Zorzy, who has over 35 years of experience in the home improvement industry.
Distinctions
A & A Services is a member of the National Association of Home Builders (NAHB), the Certified Contractors Network (CCN), and the North Shore and Salem Chambers of Commerce. The company is also a CertainTeed Five-Star Contractor, Vinyl Siding and Polymer Shakes Master Craftsman, and Restoration Millwork Trim Master Craftsman.
Licenses
HIC 101609, CS-057733
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn

Compiled Score:

A & A Services Home Improvement has received 4.8 out of 5 stars based on 72 customer surveys.
5
59
4
11
3
2
2
0
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/27/2018

“I think they did very good work, and they are very good people. They were a little slow getting the job done.”

Review by
06/28/2017

“A & A Services did everything they said they were going to do, and they were very efficient and professional. I’d give them an A.”

Review by
06/28/2017

“They were on time, and they were very capable people. They repaired my fascia boards and replaced the gutters and downspouts. I would give them an A rating.”

Review by
06/28/2017

“They quoted me a price and stuck to it. They did some siding work at the top of the house. It was the first time I ever tried them. I’d rate them as an A.”

Review by
06/28/2017

“I liked the quality of the work. They put some siding on the back of the house. We had used them before so we could trust them. I'll give them a B+.”

Review by
06/28/2017

“I liked them because I've dealt with them before, and if I have issues, they come back. I'd give them an A.”

Review by
06/28/2017

“A & A Services was great and very responsive. All I have are good things to say about them. They’re an A.”

Review by
06/28/2017

“It was good workmanship. I chose them because of my previous experience with them. They’re an A+ company.”

Review by
06/28/2017

“Honestly, it was a while ago, but it was good. The service was good, and it was quick.”

Review by
06/28/2017

“We've had them before for a number of different things. I'd give them an A.”

Review by
06/28/2017

“I liked everything about A & A Services. I'd give them the highest grade.”

Review by
06/28/2017

“The man who handled the work was very pleasant. I’d give them an A.”

Review by
06/28/2017

“They’ve done work for me for many years, and I'm happy with it—A+.”

Review by
06/28/2017

“It was a while ago. I had a positive experience.”

Review by
06/28/2017

“They just got the job done. I’d give them a B+.”

Review by
06/28/2017

“A & A Services does great. I'll call them when I need them.”

Review by
06/28/2017

“They're fast and on time. I'll definitely give them an A.”

Review by
06/28/2017

“I'll give them an A.”

Review by
06/28/2017

“I'd give them an A.”

Review by
06/28/2017

“They were supposed to come back and do some more work, but I haven't heard from them. But what they did do, we were happy with. They seemed knowledgeable and what they quoted and did for work is what they charged, so there weren't any surprises. They repaired a railing and put in an additional support on a deck and shorted up another one. So it was not a big huge job, but minor repairs. I chose them because a neighbor was using them and they highly recommended them and thought they were a fair company. That's was how they quoted what they quoted and what they said they'd do for work is what they did. I'd give them an A.”

Review by
06/28/2017

“I've used A & A before. They're good. They give a fair price for the work they do. It's hard to find a good contractor, somebody you can depend on to give you a good deal. They repaired some siding for me, and they did some deck work. I had a deck that needed some repair. They'll do a small job and a big job, so that's what makes them a good company to deal with. They did some siding, that kind of stuff. I've used them for small things. They installed 13 windows in my house, which was a big job. It took just two days. I'd say they deserve an A+.”

Review by
06/28/2017

“They're exceptional. They're prompt, and they're clean. They pick up at the end of every day. They do a very good job. They sided the property with vinyl siding. I chose them because it came down to the presentation—how they came in and gave us the quote and all of that. They were right on top of it. We actually went out and got three different quotes. They were prompt, and they were on time. They came back with the quote we wanted, and we went ahead and picked them. They were not the cheapest. I'd give them an A.”

Review by
06/28/2017

“They were very polite, very easy to work with, and very efficient. They were very conscientious at the house as far as keeping things clean. They kept me up to date about what they were doing and when. They were just nice guys. The soffit boards on my house needed to be replaced because they had rotted out. They removed all my gutter work and replaced my soffits, rebuilt the boxes around the soffits, and reattached the gutters. I’d give them an A.”

Review by
06/28/2017

“They did things like shovel the path to my driveway to get the piece of material that they needed. They noticed something else and fixed it without charge. There was something that they couldn’t address at the time because of the big snowbanks and they did come back and do it on their own. They scheduled it and not me. They did the interior and the exterior of my house years ago. I’d give them A+.”

Review by
06/28/2017

“They did some gutter work for me, some fascia work. They’re very professional. They were prompt. They were on time. They gave me a quote, and they stuck with it. They did what I needed to have done. They cleaned out my gutters and essentially rehung them or tuned them so they worked well. I’d give them an A. Good price, good work, and I'd use them again.”

Review by
06/28/2017

“They’re very good. They were very efficient. They delivered the work that they promised at the rate they promised. They finished it in a timely fashion. I have nothing but really positive things to say about them. They did a big job for me. They put new siding on my house. They're very reliable, a very good company. No complaints, what they did wrong, I pointed it out, my wife pointed it out and they came right back, they're very responsive, so I recommend them to all my neighbors and stuff. I'd give them a B+, if not A. I don't know why I wouldn't give them an A. A couple things I had to call them back for, right there on an A, no lower than a B+.”

Review by
06/28/2017

“I have used them in the past two or three years. It was gutters. The customer service was good, and that's about it. I asked them to come out and secure the gutters and soffit, seal the gutters, and actually move the gutter up, because it was sagging in one section. If an A is the best and a D is poor, I'd grade them around a C+—C or C+.”

Review by
06/28/2017

“It was two years ago. They had one issue, and I called them about it, and they came back and took care of it. Overall, there were no issues. I would give a B+, mainly because there was an issue. They came back and fixed it, but A+ means they took care of everything from the get-go, so I guess I'd give them a B+.”

Review by
06/28/2017

“They were on time. They had a fair price. They did good work and cleaned up after they left. Actually they gave me an order date, and everything came in sooner, so they were able install it that much quicker. I think it was estimated like three weeks, and I think they did it in a week. I’d give them an A+.”

Review by
06/28/2017

“The work was good, they cleaned up, and there have been no issues since the installation. The guys were professional, and I liked their salesman. He seemed to know what he was doing. Having been in the field myself, I knew he was being straightforward, and that was nice. I’d give them an A+.”

Review by
06/28/2017

“I liked the guy who came out to do the initial consult. He was really good, he was informative, he wasn't pushy, and he was fair. I liked him a lot, and I think the work they did was really good. They repaired my soffit, my fascia board, my gutter, and my roof. I would give them an A.”

Review by
06/28/2017

“They were courteous, fast, and prompt, and the price that they said was the price that it was. There were no hidden surprises. I got three quotes, and he wasn't the cheapest, but when he came in and talked to me, he was the one that was the most intelligent. I'd grade them an A.”

Review by
06/28/2017

“They were responsive, and they came out pretty quickly to do the estimate and then when they were supposed to do the work. Their craftsmanship was good. They did a nice job, and then they followed up to make sure everything was fine afterward as well. I’d give them an A.”

Review by
06/28/2017

“We've dealt with them many times and they're always very professional. The most recent work was doing some insulation work. We chose them because we had experience with them. I'd give them an A+. The guys were very professional, very knowledgably and also very polite.”

Review by
06/28/2017

“They were very good. They were prompt, they did what they said, they cleaned up after themselves, and while they were there, they were very professional. The company was recommended to me by someone who had done similar jobs for me in the past, and they had retired.”

Review by
06/28/2017

“I actually called them recently to do some more work. They didn’t try to get as much money out of me as they could. They gave me alternatives to choose from, and I really liked that. I’m very, very happy with the work that they did. I’d give them an A—definitely.”

Review by
06/28/2017

“It was great. They had good workers. They were timely. They did a nice job, and the price was right. I chose them over a different company because my daughter plays piano with the owner’s daughter. I’d give them an A.”

Review by
06/28/2017

“I like that I have access to everybody, from the people who answer the phones all the way up to the president of the company. I have used them for windows and roofing, and I would give them the highest grade.”

Review by
06/28/2017

“I thought that they were professional. I used them again to put up some siding, so I would recommend them. He seemed very nice, and my husband was very happy with them. I would grade them as an A.”

Review by
06/28/2017

“It was an excellent experience. They did a wonderful, wonderful job. They were efficient. They were very, very good. I would use them again in a heartbeat. I’d give them an A+.”

Review by
06/28/2017

“I've always had a good experience with A & A Services, and I’ve used them several times. They schedule it, they get it done, and it's within their estimate. I'd give them an A.”

Review by
06/28/2017

“It was a good experience. The installation quality could've been probably a little bit better, but as far as working with them was nice. I'd probably give them an A-.”

Review by
03/14/2017

No review comments provided

Review by
03/14/2017

“Everything is wonderful. They did siding work.”

Review by
03/13/2017

“It was very positive. I liked everything. They do a good job. They've done a number of things for me over the year. I can give them very high recommendations. I would give them an A+ on everything.”

Review by
03/13/2017

“They were excellent, to be honest. The quality of the work was excellent, the whole crew was as polite as could be, and all around, they were really good. I'd give them a very good rating. They actually re-sided my whole house. I would give them an A+. The crew was tremendous. They couldn't have been more polite and more cautious on what they were doing. They really were concerned with the property and cleaning it up, and they did an overall great job.”

Review by
02/16/2017

“It was positive to neutral. Leaned more to neutral. They closed up the house. It was a house that had siding on it, but there was wood showing, so they covered it and wrapped it. That's what it's called. They wrapped the house. I'd give them a B.”

Review by
02/16/2017

“I just had them replace some rotted window headers and some siding in the front of the house. I'd give them about an A. They were on time. I'd recommend them highly.”

Review by
02/16/2017

“They did siding. They would be an A.”

Review by
09/07/2016

“They did siding and trim predominantly. Phone calls were returned promptly, and they showed up when they promised they would. If it was even a weather delay, there was a phone call placed. I know the owner. We're involved with the same charity. I grade it A-.”

Review by
09/07/2016

“They did some work on the exterior of my house. There was one window replaced but then there was a whole host of, there was some siding replaced, they replaced the trim on my window, they covered all the trim on my windows outside with vinyl so it was a whole laundry list of things. I mean I was pleased with the work that they did. They were, we did have to wait awhile. We paid them in December. They didn't come until the beginning of April so I was a little displeased about the timing that it took but some of that is weather dependent which I get, but they were professional and they did a good job. They cleaned up every day which I appreciated. I'm not a contractor so it's hard to give specifics on the work but we were happy with it. I would say a B+. The quality was very good. My only issue was with the time it took, so I would rate that a B+.”

Review by
09/07/2016

“They did a nice job for us. Over a year, there was a couple of things they did. They put in some a new railing around the deck, and then we also had some fascia and siding done recently this year. I liked their timeliness; when they said they were going to be at the job site, they were there on the date or before. And if they were there before, they called ahead of time. They were also professional, as far as their workmanship is concerned. It was very good and clean, and they left a clean worksite, so those are important things. We had them do the one job that was excellent, so we called them back to do a second. On a scale of on to ten, I'd give it a ten, with a minimum of a nine. I'd grade them definitely an A. Most definitely I would recommend them. In fact I have recommended them to others.”

Review by
03/08/2016

“They were really excellent, I had a whole bunch of windows replaced and they sent somebody out who explained to me exactly how they were going to do it. And was concerned about the historical stage of the house. I wanted everything to look as much of the original as possible. He explained in great detail how that was going to work, and they wrote up a contract and gave me a fixed price and no surprises. They came out and did the work, were very neat cleaned up after themselves every single day, I couldn't have been happier, I was surprised and relieved. They replaces a lot of windows and quite a bit of roofing work, I had issues with the roof that I didn't notice. the shingles were pulling away from the house and that was going to be a big problem and they pointed it out. They did an excellent job, I really felt like they were solving my problem in a professional way. A little bit of siding, in the process of replacing some of the windows they had to do some residing with shingles. they determine that the shingles on the house that are on the house are different that are available so they had to do some extra work to make sure they matched up. They saw the issue and explained and adapted the shingles. I would grade them an A.”

Review by
03/08/2016

“The foreman was very personable and talked through any work we wanted done. It was done well and reasonably priced. They did some siding work, some carpentry some trim work. I knew where they were, it was sort of a drive-by thing. I would grade them an A.”

Review by
03/08/2016

“I had a positive experience.”

Review by
03/08/2016

“They were fine, I might do business with them in the future”

Review by
03/08/2016

“They were very good and I would recommend them highly. I would grade them an A.”

Review by
02/29/2016

“I liked everything. They did siding and two stone walls and they also did work for me in the past. I used them in the past. I would grade them an A.”

Review by
02/29/2016

“We had some issues and they came back and fixed it. I'm a tradesman myself so I work around these guys. I would grade them an B.”

Review by
02/29/2016

“My daughter had work done and she was very happy that's why I chose them. I would grade them A for excellent.”

Review by
02/29/2016

“They had excellent service, the quality of work was wonderful, and the products are wonderful. The crew was very respectful and did great clean up. We've used them a couple of times and I would use them highly. I would grade them an A.”

Review by
02/23/2016

“They were just very transparent about what was going on, timelines of service. What was being done, there was never a point of my wife or I wasn't sure was going to be there or what they were going to be doing. The work was really done well. We are very pleased with, they did our siding. I would grade them an A.”

Review by
02/23/2016

“I liked everything, they did an incredible job and the work ethic was amazing. They came out it was all business got the work done finished and it was done excellently, working with Ed and the crew there was very positive. No complaints ever. they did siding work. I would grade them an A, I would definitely use them again or recommend them.”

Review by
02/23/2016

“They were wonderful, they were great. I would grade them an A.”

Review by
02/23/2016

“I had a positive experience. I like dealing with them.”

Review by
02/18/2016

“They did work about two years ago. It was great, that's about all. It was two years ago. I'd give them an A.”

Review by
02/18/2016

“I liked just about everything they did, professional, on time, on budget. They say what they do. They repaired some of the trim around the house, some of the siding and the wood trim because it was damaged from the snow caused it to start rotting, so they replaced all that. They call and follow it up to see if we were satisfied, extremely good customer service. As a matter of fact, I just engaged with them to do some more work. I absolutely will be a repeat customer. They continue with the service that they pride me for, I'd be a lifelong customer for them. I found out about them through some friends. I'd give them an A+.”

Review by
02/18/2016

“They did our siding and they're phenomenal. Absolutely from start to finish it was positive. When we called them and they came out, it was recommended to us by someone and they came out, Shawn came out to do an estimate and instead of doing just a quick run through, he spent hours here walking around the home, answering any question I could've even come up with before I came up with it and I'm very particular. I would've normally had a lot of questions. He wrote it all up, he took the time to answer our questions. He's fantastic with follow up. So then we scheduled it and as soon as they had a break in the weather, they came and they started working on it. It was a two man crew plus the foreman who would come, Shawn, would come and check on them and it was amazing, like he would come everyday and kind of say, it's a white house, you need to make sure the hand prints are off of it, you need to clean up your mess, you need to make sure everything, all the details were done. He built me boxes for like my plant hangers, for my lights, he built a special box. It just was an absolutely great experience. Every time we've called, asked questions or we needed help with our screen door, he's just been great. I believe I heard about them from a referral, pretty sure he was referred to us by a former customer or I might've heard from another contractor. It was definitely a referral. I'd give them an A+, no question about it. He was probably the best customer service people. He also came at time where we were having a lot of work done on the inside of our home and I had the complete absolute opposite experience with that. So he just was amazing. They were great. They were absolutely great. They were really really great.”

Review by
02/08/2016

“I had a positive experience.”

Review by
02/08/2016

“I had a positive experience.”

Review by
02/08/2016

“They did a great job.”

Review by
02/07/2016

“They put an addition on our house on our four season room and the room has worked great. I chose them because they're local. I'd give them an A-.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: