United Home Experts
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

United Home Experts has received 4.5 out of 5 stars based on 76 customer surveys conducted through GuildQuality.
5
54
4
13
3
4
2
4
1
1
4th year as a Best Pick Call
"At UHE, we understand the needs of New England homes because we are New Englanders. We use products made for New England as well as the latest technology and equipment to increase efficiency and improve quality. Our friendly and knowledgeable team is passionate about our craft and helping you love your home again."

John Dudley Jr. | President
Company Information
Services Offered
United Home Experts (UHE) installs composite, fiber cement, cedar, vinyl, and insulated vinyl siding for residential and commercial customers. UHE is the exclusive installer of the GorillaPlank Siding System. The company also installs roofing, windows, and doors and provides roof repairs.
Warranty
UHE offers manufacturer and workmanship warranties.
Company History
UHE started in 1998 and has completed over ten million square feet of siding projects.
Distinctions
UHE, an Owens Corning Platinum Preferred Roofing Contractor, ranked among the Boston Globe's Top Places to Work, and is a 2019-2020 MetroWest Daily News Best of the Best award winner.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information
The company offers free estimates on replacements and financing options.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
60 Pleasant Street Suite 1
Ashland, MA 01721
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 157108, CS-093790

Compiled Score:

United Home Experts has received 4.5 out of 5 stars based on 76 customer surveys conducted through GuildQuality.
5
54
4
13
3
4
2
4
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2020

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Review by
03/13/2020

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03/13/2020

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03/13/2020

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03/12/2020

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03/12/2020

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03/08/2020

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03/08/2020

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03/06/2020

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03/06/2020

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Review by
01/24/2020

“They did an excellent job. The crew was professional and courteous .”

Review by
01/24/2020

“They did an excellent job. The crew was professional and courteous .”

Review by
01/24/2020

“They have been inconsistent in their performance. They are lacking in their project management.”

Review by
01/24/2020

“They have been inconsistent in their performance. They are lacking in their project management.”

Review by
01/21/2020

“Great quality service.-----------------------------------------------------------------------------------------”

Review by
01/21/2020

“Great quality servIce.-----------------------------------------------------------------------------------------”

Review by
01/21/2020

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01/21/2020

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01/20/2020

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01/20/2020

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01/20/2020

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01/20/2020

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Review by
01/14/2020

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01/14/2020

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Review by
01/14/2020

“I'm honestly confused why this company asked us to review them. The new siding on our home is gorgeous. It is made with excellent materials and should last for many years to come. The work was inconsistent. The project took about twice as long as estimated; though perhaps that is considered normal in this industry. In the course of work, several serious problems ensued. The company caused a roof leak. They punched a large hole in an interior wall. They failed to vent one of the dryers properly. They installed window trim wrong. They left the main drainpipe for our roof leaking. It's over a year later and they still have not addressed a leak in the siding they installed, which they have promised to address, and which continues to damage the plaster in the interior stairwell. The project managers have a lot of discretion over what gets done and when. Make sure everything is really complete before you send the final payment. They are very professional in communications, but they do not follow through on promised warranty work. This is the first time I have left any type of review for the company in public. The survey company has contacted me at least six times to leave a review. Here you go.”

Review by
01/14/2020

“I'm honestly confused why this company asked us to review them. The new siding on our home is gorgeous. It is made with excellent materials and should last for many years to come. The work was inconsistent. The project took about twice as long as estimated; though perhaps that is considered normal in this industry. In the course of work, several serious problems ensued. The company caused a roof leak. They punched a large hole in an interior wall. They failed to vent one of the dryers properly. They installed window trim wrong. They left the main drainpipe for our roof leaking. It's over a year later and they still have not addressed a leak in the siding they installed, which they have promised to address, and which continues to damage the plaster in the interior stairwell. The project managers have a lot of discretion over what gets done and when. Make sure everything is really complete before you send the final payment. They are very professional in communications, but they do not follow through on promised warranty work. This is the first time I have left any type of review for the company in public. The survey company has contacted me at least six times to leave a review. Here you go.”

Review by
01/13/2020

No review comments provided

Review by
01/13/2020

“I cannot begin to tell everyone how wonderfully amazing my home looks and what an amazing group of men who can to my home to do the siding. They went above and beyond my expectations I all ways. If you are looking for a company to do your siding on your home this is it.”

Review by
01/13/2020

“I cannot begin to tell everyone how wonderfully amazing my home looks and what an amazing group of men who can to my home to do the siding. They went above and beyond my expectations I all ways. If you are looking for a company to do your siding on your home this is it.”

Review by
01/13/2020

No review comments provided

Review by
01/11/2020

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01/11/2020

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01/09/2020

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01/09/2020

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01/09/2020

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01/09/2020

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01/09/2020

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01/09/2020

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Review by
01/08/2020

“We could not be happier with the results and the process.”

Review by
01/08/2020

“We could not be happier with the results and the process.”

Review by
01/07/2020

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01/07/2020

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01/07/2020

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01/07/2020

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Review by
12/18/2019

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12/18/2019

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12/09/2019

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12/09/2019

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12/03/2019

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12/03/2019

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11/30/2019

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11/30/2019

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11/29/2019

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11/29/2019

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11/20/2019

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11/20/2019

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11/20/2019

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11/20/2019

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Review by
11/19/2019

“Great people to work with. Very pleased.”

Review by
11/19/2019

“Great people to work with. Very pleased.”

Review by
11/18/2019

No review comments provided

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11/18/2019

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11/18/2019

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11/18/2019

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Review by
11/18/2019

“United Home Experts did a nice job with siding removal and installation of new Wearever siding. There were a few things I had to bring to their attention and they quickly made corrections. They lost a part to one of my storm doors between siding removal and install and replaced the door with a whole new door no questions asked. That showed they stood behind their work.”

Review by
11/18/2019

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11/18/2019

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11/18/2019

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Review by
11/18/2019

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Review by
11/18/2019

“United Home Experts did a nice job with siding removal and installation of new Wearever siding. There were a few things I had to bring to their attention and they quickly made corrections. They lost a part to one of my storm doors between siding removal and install and replaced the door with a whole new door no questions asked. That showed they stood behind their work.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

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Review by
11/15/2019

“United Home Experts is second to none in communication, planning, and customer service. They only produce the best results with attention to my safety and top notch services.”

Review by
11/15/2019

“On Schedule. Quality workmanship. Honest and friendly crew.”

Review by
11/15/2019

“United Home Experts is second to none in communication, planning, and customer service. They only produce the best results with attention to my safety and top notch services.”

Review by
11/15/2019

“On Schedule. Quality workmanship. Honest and friendly crew.”

Review by
08/07/2018

No review comments provided

Review by
08/01/2018

“I would recognize Wheeler for exceptional service. Scott was also really helpful. Wheeler was the site manager. Jefferson also did a nice job.”

Review by
07/30/2018

“The roofing crew was great.”

Review by
07/07/2018

“Quality of work and project management are excellent. Entire company works as a team.”

Review by
07/07/2018

No review comments provided

Review by
06/19/2018

“I am satisfied that he roof looks good and the quality of material.”

Review by
06/14/2018

No review comments provided

Review by
06/14/2018

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Review by
05/30/2018

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Review by
05/21/2018

“I would say the cleanup. I couldn't believe it. It was unbelievable.”

Review by
05/18/2018

“Overall the entire experience was great.”

Review by
05/08/2018

“Very happy with all the job.”

Review by
05/03/2018

“Installation crew was professional and experienced. Seems like nothing rattled them and curve balls were handled with home runs.”

Review by
04/23/2018

“They were professional and courteous. They asked us if they could fly a drone over to take aerial photo shots of our roof which we agreed to.. When the drone pilot showed up he also asked for consent. We received the two aerial jpg's via email a few days later. I like the fact that the rows of Asphalt shingles are nice and straight, which shows they take pride in their work. They also installed a ridge vent where there wasn't one before. (Small peak over the front door and dining room which means they had to open that vertical peak to allow air flow through the ridge vent)”

Review by
04/17/2018

“You did exactly what you said you would do, when you said, and for how much you said. It seems simple but that's hard to find”

Review by
04/05/2018

No review comments provided

Review by
03/16/2018

“Antonio was the crew leader and always kept me informed. United Home Experts is a great and honest home improvement contractor. I had my roof replaced recently, and they scheduled the appointment and showed up on time. I had a good quote in minutes. I scheduled the install and within a two-week time frame, they scheduled an install. The crew showed up on time, got right to work, and it was completed in a little more than a day. The yard was left clean and neat.”

Review by
03/08/2018

“I had a problem with mold, and they were able to replace the area for a reasonable price. The day started with a call from the project manager explaining the process. Throughout the project, they had sent me progress pictures showing the sets. I investigated many different roofing materials, and the Owen Corning Platinum Preferred Contractors gave me the best value. We had some snow a few days prior to the install, but they came prepared and stayed within the schedule. I had three other estimates that were lower. I decided to go with United Home Experts because of how the estimator explained the process, was knowledgeable with all the materialism, and actually cared about the project. It was a great value, and I was very comfortable throughout the process. I've already recommended United Home Experts to friends and family. The way the estimator set the expectations on the job flow was very impressive. The project manager had the expertise of planning and running a great crew. The crew was amazing. The project manager, Antonio, was fantastic to work with. United Home Experts did everything they said they would. The experience was amazing from the estimate process right through the cleanup.”

Review by
02/26/2018

“United Home Experts did not fall short of my expectations. I was satisfied with everything.”

Review by
02/21/2018

“They are very delayed and lagged the project for months. The initial contact was in September, project completed February.”

Review by
02/20/2018

“In the beginning of the job, we were passed around to a few project managers, which was confusing. Also, there seemed to be an issue with the wrong material color ordered for our flat roof areas, but it was resolved quickly. Quality of products and warranty offered were good. Paul and Tabitha were great to work with.”

Review by
02/20/2018

No review comments provided

Review by
02/10/2018

“Our salesman Paul told us we would love our house again. We doubted that statement until now that the work is done. The house is beautiful! Doug, our project manager, was very responsive and accommodating, addressing concerns immediately. Enrique, our crew chief, was excellent to work with as well. The whole crew was hardworking and meticulous. We are very pleased with United Home Experts and would not hesitate to recommend them. Overall, very happy with our experience with United Home Experts, with all employees we came in contact with in all phases of the project.”

Review by
02/07/2018

“Even after I had them come back to clean up nails that were left on the ground, there is still trash that was left scattered around.”

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