Air Depot

James Moisan

3 months ago

The service quality from Air Depot is great. The speed of service was quick. The people are great. I wouldn’t recommend Lennox equipment. My house is new, only 4 years old, and built by Newmark. But the rinky dink outfit they paid to install my Lennox system has been plagued with issues. I’ve spent at least $20,000 in labor alone, with parts under warranty in the last 4 years on service fees to keep my Lennox units working. My two zone system has had so many problems, I haven’t gone more than 6 months without a service call. Air depot has done work for me several times but components continue to fail. Even the new soft start systems they installed have already failed and weren’t installed for a week. So parts are trash. Any recommendation on a system that won’t fail would be greatly appreciated. I’m to the point where I just want to rip it all out and go with industrial equipment. Paid $6800 for my last repair job and the parts were under warranty so a bit pricey for a couple hours worth of labor and my system still doesn’t have the soft starts functional.

Christi Schreckengost

2 months ago

Delbert and Jesus did an amazing job setting my appt for maintenance and came out immediately to perform my maintenance on a/C. Both were very professional, courteous, and gave great advice. Thankful for Air Depot! :)

Christine Ellis

7 months ago

TLDR: Overall I highly recommend Air Depot for all of your home HVAC needs. From the office staff to the technicians to the installers they are great to work with and despite a situation where they probably thought I was crazy, they treated me like they would a family member. They all answered all my questions (and I asked a lot) and never made me feel stupid for asking. 10/10 recommend I was referred to Air Depot by a friend when I needed a thermostat replaced and a quote on ducts. Albert answered when I called and my first impression was made. He was funny, relatable all while being professional. I was able to se up an appt timely. David came up and he was a character. He was personable, funny and got to work. The price to a little steep, in my opinion, however I don't know anything about installing a thermostat or pricing it. I had a feeling if I had any future issues and I believe you get what you pay for. I talked to them briefly regarding getting my ductwork replaced (it was 60 years old). Their pricing is higher for it in the summer and I totally understand why with the heat and the guys working in the attic. Due to this I decided to wait until it cooled off to do it. Rahul came out to give me final estimate and it was good he did since I missed a return that needed a duct as well. While I thought the pricing for the thermostat may be high, the pricing for 11 ducts was definitely fair and what I expected. I can appreciate he was in and out and let me get on with my day. He was able to get me on the schedule quickly. The guys got here early to put in the ducts in. I expected it to take all day honestly. They got in, got the old ducts out, new ducts in and got out. They worked hard to get the job done quickly and were two of the most polite workers I've had in the house. I had to have them come out twice and adjust the dampers and it was David who came out both times. He got the air adjusted for us and we are very happy with the services and the air flow throughout the house.

P H

7 months ago

Could not ask for better service. Everybody I dealt with was efficient, knowledgeable, and experienced. I had a complete new HVAC system installed, and Air Depot made the whole process seamless, quick and efficient from start to finish.

BestVic

3 months ago

They always have excellent advice on systems to get. And I really like their annual flat fee for checkups. The staff is knowledgeable and communicative