Abacus Plumbing, Air Conditioning & Electrical
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.3 out of 5 stars based on 234 customer surveys conducted through GuildQuality.
5
167
4
22
3
18
2
12
1
15
2nd year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus offers maintenance, repair, and installation of most HVAC brands. Abacus also provides indoor air quality solutions, ductwork cleaning and replacement, attic insulation, climate zoning, radiant barriers, and Wi-Fi thermostats with an emphasis on improving system efficiency. Abacus offers a biannual HVAC service plan called BAM!
Warranty
Abacus offers up to a ten-year parts-and-labor warranty on all full system installations.
Company History
Abacus was founded in 2003.
Distinctions
The company was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
4001 Kendrick Plaza Drive
Houston, TX 77032
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00082488E

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.3 out of 5 stars based on 234 customer surveys conducted through GuildQuality.
5
167
4
22
3
18
2
12
1
15
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/19/2020

“Professionalism, cleanliness, and swiftness is service”

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

“I appreciate the service, but I dislike unnecessary recommendations.”

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

No review comments provided

Review by
07/12/2020

No review comments provided

Review by
07/09/2020

“They exceeded my expectations.”

Review by
07/07/2020

“They are prompt and professional. They are just a little pricey.”

Review by
07/07/2020

“Everyone that has come out and done work for us has been excellent. They are exceptional.”

Review by
07/07/2020

“They met my expectations as far as their cleanliness and getting the job done right the first time. They were also very professional.”

Review by
07/07/2020

“I like the Abacus' service. They are really good for emergencies because they have hours of service available. They are a little pricey.”

Review by
07/07/2020

“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“Henry was really nice. He was great. He kept me updated on the project.”

Review by
07/07/2020

“The quality of the product and the warranty meets my expectations.”

Review by
07/07/2020

“They were professional and courteous.”

Review by
07/07/2020

“There were none.”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

“John Canales”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

“Charged me $500 to replace a $20 capacitor, then tried to sell me a $13,000 new AC - why would I recommend this to anyone?”

Review by
06/27/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

No review comments provided

Review by
06/26/2020

“I purchased the seasonal check up for air/heating system. They came out initially when I had an issues which the technician fixed right away, $3000 later. When it was time for them to do the winter season check, they called to make an appt. I wasn't available at the time, I called back left several messages and never received the winter check up. I'm sure they charge me soon for the summer check as well.”

Review by
06/25/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

“all”

Review by
06/24/2020

No review comments provided

Review by
06/24/2020

“Timeliness, availability”

Review by
08/22/2019

“The installer was great!”

Review by
08/22/2019

“They are always very professional and courteous.”

Review by
07/25/2019

“I was satisfied with the quality of the service. The things they did they did correctly. They just have a really high opinion of themselves.”

Review by
07/24/2019

“I would like to recognize the technician that came.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“I would like to recognize Bob Connolly for his exceptional service.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“The first time went well. The second time, it seemed like they sent someone who wasn't as educated on what he was doing. He forgot his own ladder.”

Review by
07/24/2019

“The technician said that everything needed to be replaced but another company told me after that that everything was fine. The price was entirely too high.”

Review by
07/23/2019

“I would like to recognize Randy for the plumbing and I generally like all of them.”

Review by
06/21/2019

No review comments provided

Review by
06/18/2019

“Carlos Delgado”

Review by
06/17/2019

“Very professional!”

Review by
06/17/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“They met or exceeded my expectations with the quality and speed and efficiency.”

Review by
06/12/2019

“The guys that came out were really good. There were two guys that came out, they were helpful and knowledgeable, but I don't remember their names.”

Review by
06/12/2019

“Great company.”

Review by
06/12/2019

“They're always professional, on time, and they keep me on top of maintenance.”

Review by
06/12/2019

“They were very professional, through, and patient when answering my questions.”

Review by
06/12/2019

“I have been with Abacus Plumbing, Air Conditioning & Electrical for years, they are top notch.”

Review by
06/12/2019

“They met or exceeded all of my expectations.”

Review by
06/12/2019

“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”

Review by
06/12/2019

“I feel that they were all three very knowledgeable in their fields. They were punctual and showed up on time. They were very professional.”

Review by
06/12/2019

“I would like to recognize everyone they sent for exceptional service. We've had a new air conditioner installed, plumbing work and electrical re-wiring done. They were all outstanding!”

Review by
06/12/2019

“Great service.”

Review by
06/12/2019

“I'd like to recognize both the technicians that came out, they were both exceptional, very professional and knowledgeable.”

Review by
06/12/2019

“I would like to recognize the gentleman that came out and did the assessment for HVAC installation; he was very knowledgable and helpful.”

Review by
06/12/2019

“I'd like to recognize the service technician, I believe his name was Jerry for his exceptional service.”

Review by
06/12/2019

“I would like to recognize the technician and the salesperson for their exceptional service. They were very helpful.”

Review by
06/12/2019

“They provide a great service.”

Review by
06/12/2019

“I would like to recognize Jose Ortiz in the Air Conditioning department.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“The service technician was professional that's where he exceeded my expectations, but he did fall short of knowledgeability.”

Review by
06/11/2019

“JOSE ORTEGA, CARLOS, EXCEPTION FROM SUNDAY 6/9/19.AFTERNOON.”

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/07/2019

“Recognize Monte Cunningham HVAC Technician. I always request that he service my system. Best ever!!!!!”

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“Ralph Few and two men crew that installed air conditioner”

Review by
06/05/2019

“Very knowledgeable & polite.”

Review by
06/05/2019

No review comments provided

Review by
02/22/2019

“The customer services is above and beyond. The technician they sent out here was highly respectful, very knowledgeable, and more than immaculate.”

Review by
02/16/2019

“All of them provided exceptional service. John stands out because I remember his name, but I don't remember his last name.”

Review by
02/16/2019

“The people that were here did a fantastic job.”

Review by
02/15/2019

“I've had several different employees come to the house; they've all done a great job.”

Review by
02/14/2019

“I like the way they inform the customer of when they are coming through text and email. They are generally always on time, even when I had an emergency they were able to get out on time. Also, all the technicians are professional.”

Review by
02/14/2019

“They're very good at communication, as far as explaining what needs to be done and why. They've improved significantly. They used to hit heavy with sales pitches when they were doing maintenance treatments, and they've improved considerably on that, and I appreciate that very much.”

Review by
02/14/2019

“I would like to recognize Dan Darrow for his exceptional service.”

Review by
02/14/2019

“They exceeded my expectations in overall service communication.”

Review by
02/13/2019

“Response time.”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“Worst Service I have ever received!!!”

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