Abacus Plumbing, Air Conditioning & Electrical
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.4 out of 5 stars based on 143 customer surveys conducted through Our Research Partners.
5
108
4
6
3
12
2
9
1
8
4th year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus offers maintenance, repair, and installation of most HVAC brands. Abacus also provides indoor air quality solutions, ductwork cleaning and replacement, attic insulation, climate zoning, radiant barriers, and Wi-Fi thermostats with an emphasis on improving system efficiency. Abacus offers a biannual HVAC service plan called BAM!
Warranty
Abacus offers a lifetime warranty on select HVAC systems, a one-year parts-and-labor warranty on repairs that increases to two years for members, and a 100 percent satisfaction guarantee on all work.
Company History
Abacus was founded in 2003.
Distinctions
The company was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
2105 Denton Drive
Austin, TX 78758
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00082488E

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.4 out of 5 stars based on 143 customer surveys conducted through Our Research Partners.
5
108
4
6
3
12
2
9
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/12/2021

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Review by
07/20/2021

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07/20/2021

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07/20/2021

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Review by
06/28/2021

“Technicians are very knowledgeable, thorough and polite in answering my questions. I am also kept well informed who will arrive and when.”

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06/28/2021

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06/27/2021

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06/27/2021

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06/27/2021

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06/24/2021

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06/24/2021

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06/24/2021

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06/24/2021

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06/24/2021

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Review by
06/24/2021

“Abacus Plumbing, Air Conditioning & Electrical responded quickly. The technician that came out was very professional and knowledgeable!”

Review by
06/24/2021

“I have had a lot of trouble with the AC in my home for 15 years. I have had it replaced for the third time now. This is finally the way the AC is supposed to work. They did a very professional job. They left everything clean upon leaving. I wouldn't want to go with anyone else now. I have had trouble with several HVAC companies. This is the first one I am overly satisfied with in all aspects.”

Review by
06/24/2021

“Competitive rates and professional service.”

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06/23/2021

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06/23/2021

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06/23/2021

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06/22/2021

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06/21/2021

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Review by
06/20/2021

“Very dependable service with a friendly support staff.”

Review by
06/19/2021

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06/11/2021

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06/11/2021

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06/11/2021

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Review by
06/11/2021

“The last service we had on out AC - we were not quoted a price before they changed out the broken part and the cost was about $600. I later that day searched for the part - that took the gentleman 15 minutes to replace - and the part was found at several stores for $35. We felt completely ripped off!! Which was disappointing considering the prior service we had received had been decent!! We will never use them again.”

Review by
06/09/2021

“I have a service contract with Abacus for electrical as well as plumbing. I had requested a service call but no one came out”

Review by
06/09/2021

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06/08/2021

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06/08/2021

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06/08/2021

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06/08/2021

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Review by
06/08/2021

“Abacus has the skilled personnel to meet my needs in three areas of critical maintenance or replacement.”

Review by
06/08/2021

“Abacus employees are always professional and knowledgeable. I have been very happy with their work!”

Review by
06/08/2021

“AC repair - very high cost. Water heater replacement - quote was very high. AC replacement quote request - 2 days for a representative to contact me - not acceptable.”

Review by
06/08/2021

“I feel I was overcharged for a capacitor replacement. $800 is too much since it is a $25 item and since it took only a few minutes to replace . Also, the technician was trying to sell me a new unit for $11,500, then changed the price to $9,500, then again to $9,000.”

Review by
06/08/2021

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07/19/2020

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07/18/2020

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07/18/2020

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07/18/2020

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Review by
07/18/2020

“I appreciate the service, but I dislike unnecessary recommendations.”

Review by
07/12/2020

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Review by
07/09/2020

“The work was good. I liked the guys that did the work.”

Review by
07/07/2020

“Henry was friendly.”

Review by
07/07/2020

“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”

Review by
07/07/2020

“They are prompt and professional. They are just a little pricey.”

Review by
07/07/2020

“I like the Abacus' service. They are really good for emergencies because they have hours of service available. They are a little pricey.”

Review by
07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/06/2020

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07/06/2020

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07/06/2020

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07/06/2020

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Review by
07/06/2020

“Charged me $500 to replace a $20 capacitor, then tried to sell me a $13,000 new AC - why would I recommend this to anyone?”

Review by
06/27/2020

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Review by
06/27/2020

“The workmen were efficient, careful and polite!”

Review by
06/26/2020

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Review by
06/26/2020

“I purchased the seasonal check up for air/heating system. They came out initially when I had an issues which the technician fixed right away, $3000 later. When it was time for them to do the winter season check, they called to make an appt. I wasn’t available at the time, I called back left several messages and never received the winter check up. I’m sure they charge me soon for the summer check as well.”

Review by
06/25/2020

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06/24/2020

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06/24/2020

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06/24/2020

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06/24/2020

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Review by
06/24/2020

“We had a faucet changed in our kitchen with a separate sprayer. When I tried to spray the sprayer, the faucet was still on and I was told that there is a water saving feature in the faucet itself that prevents anymore water from coming out of the sprayer. Did not make sense to me because there was water coming out of both the faucet and sprayer. If the water sprayer was low and the faucet was completely off then that would make sense.”

Review by
08/22/2019

“Everything was done every quickly and they prfvied us with the the satnad unit until it was finished.”

Review by
08/22/2019

“They are always very professional and courteous.”

Review by
07/25/2019

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07/24/2019

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07/24/2019

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07/24/2019

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07/24/2019

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07/24/2019

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07/24/2019

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07/24/2019

“The first time went well. The second time, it seemed like they sent someone who wasn't as educated on what he was doing. He forgot his own ladder.”

Review by
07/24/2019

“The technician said that everything needed to be replaced but another company told me after that that everything was fine. The price was entirely too high.”

Review by
07/23/2019

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06/21/2019

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06/18/2019

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06/17/2019

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Review by
06/17/2019

“Very professional!”

Review by
06/13/2019

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06/12/2019

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06/12/2019

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06/12/2019

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06/12/2019

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06/12/2019

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06/12/2019

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06/12/2019

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Review by
06/12/2019

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Review by
06/12/2019

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