Abacus Plumbing, Air Conditioning & Electrical
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.4 out of 5 stars based on 214 customer surveys.
5
151
4
26
3
17
2
12
1
8
1st year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus offers maintenance, repair, and installation of most HVAC brands. Abacus also provides indoor air quality solutions, ductwork cleaning and replacement, attic insulation, climate zoning, radiant barriers, and Wi-Fi thermostats with an emphasis on improving system efficiency. Abacus offers a biannual HVAC service plan called BAM!
Warranty
Abacus offers up to a ten-year parts-and-labor warranty on all full system installations.
Company History
Abacus was founded in 2003.
Distinctions
The company was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
4001 Kendrick Plaza Drive
Houston, TX 77032
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00082488E

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.4 out of 5 stars based on 214 customer surveys.
5
151
4
26
3
17
2
12
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/17/2019

No review comments provided

Review by
06/17/2019

“Very professional!”

Review by
06/12/2019

“I would like to recognize Aaron Duff and Darnell Jones for their exceptional service. Aaron is awesome and knows how to explain things in detail. Abacus is an excellent company!”

Review by
06/12/2019

“I feel that they were all three very knowledgeable in their fields. They were punctual and showed up on time. They were very professional.”

Review by
06/12/2019

“I would like to recognize everyone they sent for exceptional service. We've had a new air conditioner installed, plumbing work and electrical re-wiring done. They were all outstanding!”

Review by
06/12/2019

“Great service.”

Review by
06/12/2019

“I'd like to recognize both the technicians that came out, they were both exceptional, very professional and knowledgeable.”

Review by
06/12/2019

“I would like to recognize the gentleman that came out and did the assessment for HVAC installation; he was very knowledgable and helpful.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“They met or exceeded my expectations with the quality and speed and efficiency.”

Review by
06/12/2019

“The guys that came out were really good. There were two guys that came out, they were helpful and knowledgeable, but I don't remember their names.”

Review by
06/12/2019

“Great company.”

Review by
06/12/2019

“They're always professional, on time, and they keep me on top of maintenance.”

Review by
06/12/2019

“They were very professional, through, and patient when answering my questions.”

Review by
06/12/2019

“I have been with Abacus Plumbing, Air Conditioning & Electrical for years, they are top notch.”

Review by
06/12/2019

“They met or exceeded all of my expectations.”

Review by
06/12/2019

“I'd like to recognize the service technician, I believe his name was Jerry for his exceptional service.”

Review by
06/12/2019

“I would like to recognize the technician and the salesperson for their exceptional service. They were very helpful.”

Review by
06/12/2019

“They provide a great service.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“I would like to recognize Jose Ortiz in the Air Conditioning department.”

Review by
06/12/2019

“The service technician was professional that's where he exceeded my expectations, but he did fall short of knowledgeability.”

Review by
06/11/2019

“JOSE ORTEGA, CARLOS, EXCEPTION FROM SUNDAY 6/9/19.AFTERNOON.”

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/10/2019

No review comments provided

Review by
06/07/2019

“Recognize Monte Cunningham HVAC Technician. I always request that he service my system. Best ever!!!!!”

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“Ralph Few and two men crew that installed air conditioner”

Review by
06/05/2019

“Very knowledgeable & polite.”

Review by
06/05/2019

No review comments provided

Review by
02/22/2019

“The customer services is above and beyond. The technician they sent out here was highly respectful, very knowledgeable, and more than immaculate.”

Review by
02/16/2019

“All of them provided exceptional service. John stands out because I remember his name, but I don't remember his last name.”

Review by
02/16/2019

“The people that were here did a fantastic job.”

Review by
02/15/2019

“I've had several different employees come to the house; they've all done a great job.”

Review by
02/14/2019

“I like the way they inform the customer of when they are coming through text and email. They are generally always on time, even when I had an emergency they were able to get out on time. Also, all the technicians are professional.”

Review by
02/14/2019

“They're very good at communication, as far as explaining what needs to be done and why. They've improved significantly. They used to hit heavy with sales pitches when they were doing maintenance treatments, and they've improved considerably on that, and I appreciate that very much.”

Review by
02/14/2019

“I would like to recognize Dan Darrow for his exceptional service.”

Review by
02/14/2019

“They exceeded my expectations in overall service communication.”

Review by
02/13/2019

“Response time.”

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

No review comments provided

Review by
02/12/2019

“Worst Service I have ever received!!!”

Review by
02/12/2019

No review comments provided

Review by
01/26/2019

No review comments provided

Review by
01/16/2019

“Abacus Plumbing, Air Conditioning & Electrical met or exceeded my expectations in all areas.”

Review by
01/09/2019

“Abacus Plumbing, Air Conditioning & Electrical is very good at what they do and they are dependable.”

Review by
01/08/2019

“Abacus Plumbing, Air Conditioning & Electrical exceeded my expectations in regards to a situation with our water heater. Aaron Duffey was wonderful; he was very helpful and knowledgeable. He came up with a solution that no one else communicated with us before,”

Review by
01/08/2019

“I was most satisfied with their professionalism and the quality of the final product.”

Review by
01/08/2019

“The gentleman that came out to do my heating inspection did not do an adequate job. In follow up, I only received one call back and I never heard back from them again.”

Review by
12/20/2018

No review comments provided

Review by
12/19/2018

“Abacus Plumbing, Air Conditioning & Electrical met and exceeded my expectations in all areas.”

Review by
12/11/2018

“I am satisfied because they have always have done a good job for us.”

Review by
12/11/2018

“I like that they have a program that they will come out and check your plumbing, electrical, and air conditioning and heating systems.”

Review by
12/11/2018

“They are very timely, explain things well and are very responsive.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

“There are just very professional and they came on short notice.”

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

No review comments provided

Review by
12/11/2018

No review comments provided

Review by
12/09/2018

No review comments provided

Review by
12/09/2018

No review comments provided

Review by
12/09/2018

No review comments provided

Review by
12/05/2018

“Abacus Plumbing, Air Conditioning, & Electrical exceeded my expectations because they were professional and on time.”

Review by
12/04/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

“John Canales spent a lot of time with me trying to address and solve the issue I was having. He was also very knowledgeable and did everything he possibly could to help me.”

Review by
11/30/2018

“He was able to find filters which we did not even know we needed. He went above and beyond and put them in for us because we are not able to get up into the attic.”

Review by
11/30/2018

“They met my expectations with the workmanship itself, it was outstanding!”

Review by
11/30/2018

“They did not try to sell me anything and only did what needed to be done and were honest abut things that could wait until a later date.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

“The areas in which Abacus Plumbing, Air Conditioning & Electrical exceeded my expectations was that they were very courteous and in general respectful of my property. I also feel like they're confident in work they do.”

Review by
11/30/2018

“They were too expensive and overpriced.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“Everything was fine.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“I am satisfied that the work is normally completed on the first visit.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

“The 2 men that came worked really hard. The young man that came to turn down the motor so it didn't make so much noise was very intelligent and knew exactly what he was doing and why. I was very impressed with him. The guy that came at the beginning for the AC told me I would need a new one. He was very nice and knowledgeable. I just don't like the way the switch their fees around after telling you one thing. The first set of guys come out and said one price and the second set that came out to do the project said a different price.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/19/2018

“Very professional service personnel”

Review by
11/19/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

“I would like to recognize their professionalism and knowledge of recommendations. Also, one of the technicians was very good with the follow up in the main office.”

Review by
10/04/2018

“The technician that came out did outstanding service. He came out in the middle of the night when my air conditioning went out. That's the thing I like about them; you don't have to wait until the sun comes up to call.”

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