Universal Home Experts
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 157 customer surveys conducted through GuildQuality.
5
118
4
27
3
7
2
2
1
3
9th year as a Best Pick Call
"With background checks, drug tests, and ongoing training, you can be sure only the best technicians will come to your home. Our technicians focus on your safety, the protection of your home, and a permanent solution to your air conditioning and heating issues with a no-risk, 100 percent satisfaction guarantee."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts services, repairs, and replaces many varieties of air conditioning and heating systems. The company provides Freon leak detection, indoor air quality services, insulation, and energy-efficient heating and cooling systems. The company also offers plumbing and electrical services.
Warranty
The company offers warranties of up to five years on labor and up to ten years on equipment.
Company History
Ed Valot began the local company in 1992. He has over 30 years of home service experience.
Employee Information
Employees wear uniforms and drive marked vehicles. The company states that it background checks and drug tests its technicians in order to ensure homeowner safety.
Additional Information
Universal Home Experts repairs and installs most major brands of electric, heat pump, and gas HVAC products.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TACLB00076895E

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 157 customer surveys conducted through GuildQuality.
5
118
4
27
3
7
2
2
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/09/2021

No review comments provided

Review by
08/08/2021

“Ricky has always done an excellent job with our air conditioning systems.”

Review by
08/06/2021

No review comments provided

Review by
08/04/2021

“They are excellent and very professional.”

Review by
08/04/2021

“I would like to recognize Ashley, Jenny Patterson, and the tech, Nathan”

Review by
08/02/2021

No review comments provided

Review by
07/13/2021

“When they changed out the condenser and install an electric thermostat and an air scrubber they were very professional and respectful. These were?the early stages of the pandemic and they were very conscientious and kept everything clean and neat. I appreciated how respectful they were to my husband's sleep schedule due to his work and make sure that they didn't make too much noise.”

Review by
07/05/2021

“The company always sends professional, knowledgable technicians to take care of my electrical, plumbing and air conditioning needs.”

Review by
07/02/2021

“Everything is fine.”

Review by
07/02/2021

“The service is nice. Quick response.”

Review by
07/01/2021

“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”

Review by
07/01/2021

“Great customer service and work ethic”

Review by
07/01/2021

“GREAT JOB!!”

Review by
07/01/2021

No review comments provided

Review by
06/20/2021

“High quality work and communications all around”

Review by
06/10/2021

“Professional on time and informative”

Review by
06/10/2021

“I've been very pleased with each of them. The last one was a free electrical check. The young guy spent several hours going over stuff with me. He did really good. I've had air conditioners and electrical systems put in. if we go way back on my lights - that was five years ago - I wasn't really pleased with one of those guys. All the rest have been good.”

Review by
06/09/2021

No review comments provided

Review by
06/08/2021

No review comments provided

Review by
05/18/2021

“Everything was great. They also came before I expected them. There was a wait list, and they got me in earlier than they told me they could. That was a great surprise.”

Review by
05/18/2021

No review comments provided

Review by
05/08/2021

“I would like to recognize Darian for his exceptional service.”

Review by
05/08/2021

“Universal Home Exports met my expectations with the Air Conditioning service.”

Review by
04/02/2021

No review comments provided

Review by
04/01/2021

“Nathan T. -- the Service Tech”

Review by
04/01/2021

No review comments provided

Review by
04/01/2021

“Nathan,”

Review by
03/29/2021

No review comments provided

Review by
03/25/2021

“I would like to recognize the technician. He was very friendly, courteous and professional.”

Review by
03/09/2021

No review comments provided

Review by
02/12/2021

“We are very satisfied with Universal Home Experts Work.”

Review by
02/11/2021

“Ricky and Camillo were exceptional to work with.”

Review by
02/11/2021

“My service technician did a great job.”

Review by
02/01/2021

No review comments provided

Review by
02/01/2021

No review comments provided

Review by
01/18/2021

No review comments provided

Review by
12/16/2020

“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”

Review by
12/12/2020

“Response to initial call and timeliness in getting the job lined up and completed.”

Review by
12/11/2020

“They met and exceeded my expectations with their professionalism, knowledge, and friendliness.”

Review by
12/07/2020

“Brett”

Review by
12/07/2020

“Worked from start to finish, no down time.”

Review by
12/07/2020

No review comments provided

Review by
11/24/2020

“The HVAC service from Universal Home Experts exceeds my expectations.”

Review by
11/23/2020

No review comments provided

Review by
10/02/2020

No review comments provided

Review by
09/15/2020

“The timeliness.”

Review by
09/15/2020

“I can't recommend the service because I felt like it was even more expensive than expensive. The price seems to be unnecessarily inflated.”

Review by
09/07/2020

No review comments provided

Review by
09/03/2020

“They were prompt. They paid attention to detail on my project,”

Review by
09/03/2020

“They were prompt during their busiest time of year.”

Review by
09/03/2020

“All the people that came did a great job.”

Review by
09/01/2020

“I would like to recognize the technician, for his exceptional service.”

Review by
08/16/2020

No review comments provided

Review by
08/09/2020

No review comments provided

Review by
08/04/2020

No review comments provided

Review by
06/13/2020

“They met all of my expectations.”

Review by
06/13/2020

“I would like to recognize Ricky for his exceptional service.”

Review by
06/01/2020

No review comments provided

Review by
05/21/2020

“I would like to recognize the salesman for exceptional service.”

Review by
05/09/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/05/2020

“THE way things were explained.to me. They were as quiet and as neat as I have ever seen work like that done. I had no clean-up to do.”

Review by
04/13/2020

“they met or exceeded my expectations with the quality of the work.”

Review by
04/13/2020

“They meet my expectations because at the end of the project everything works and that is all I want.”

Review by
04/13/2020

“The work that they did for us on the air conditioning did not completely resolve the problem. We had to pay someone else to come out and fix the problem and do a little bit more to the air conditioning.”

Review by
04/03/2020

“They exceeded my expectations when there was something awry. If the technician could not fix it or make it right then they would call the home office and the manager would give them the approval to do whatever it took to make things right.”

Review by
04/03/2020

“Ricky.”

Review by
04/01/2020

“We were satisfied with everything from Universal Home Experts. The workmanship was great and everyone was courteous, everything was good.”

Review by
03/26/2020

“The only thing is that they were a little expensive compared to the company I used before, but I was satisfied with the service.”

Review by
03/17/2020

“Ricky”

Review by
03/04/2020

“I would like to recognize the owner.”

Review by
02/15/2020

“Everyone that I dealt with is professional and courteous.”

Review by
02/05/2020

“Robert the Electrician and his partner provided us with exceptional service.”

Review by
02/05/2020

“The ac was outstanding”

Review by
01/13/2020

No review comments provided

Review by
01/13/2020

“Efficiently getting the work done.”

Review by
01/06/2020

No review comments provided

Review by
01/03/2020

“Everyone that has came out has always been helpful, friendly, and answered my questions.”

Review by
01/02/2020

“My electrician was very nice and polite.”

Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/30/2019

“Ricky”

Review by
12/08/2019

No review comments provided

Review by
12/07/2019

“They are very dependable and they know what they are doing.”

Review by
11/27/2019

“I would like to recognize the technician for exceptional service. He made sure to explain the work that was going to take place.”

Review by
11/27/2019

“I would like to recognize Ricky, Manwell, and Larry.”

Review by
11/27/2019

“none, all were very professional”

Review by
11/08/2019

No review comments provided

Review by
11/07/2019

“I have been happy with almost everyone that has come.”

Review by
10/31/2019

No review comments provided

Review by
10/28/2019

“They did a good job of repairing the problem I was having.”

Review by
10/28/2019

“Universal Home Experts' timing was excellent. They came early one morning left everything in a clean manner.”

Review by
10/28/2019

“Everyone that had come out has been great. They are very efficient.”

Review by
10/28/2019

“They all were spectacular.”

Review by
10/26/2019

No review comments provided

Review by
10/08/2019

No review comments provided

Review by
09/28/2019

No review comments provided

Review by
09/16/2019

“The air conditioning guy, Manuel. I don't know his last name.”

Review by
09/09/2019

“Ricky hands down, and the installers that did the work.”

Review by
09/06/2019

“I thought they did a good job and the service representative seemed to be very knowledgeable.”

Review by
09/03/2019

“I would like to recognize Anthony for his exceptional service! Anthony is the best I have ever been around .”

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