Universal Home Experts
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.7 out of 5 stars based on 166 customer surveys conducted through Our Research Partners.
5
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17
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1
10th year as a Best Pick Call
"With background checks, drug tests, and ongoing training, you can be sure only the best technicians will come to your home. Our technicians focus on your safety, the protection of your home, and a permanent solution to your air conditioning and heating issues with a no-risk, 100 percent satisfaction guarantee."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts services, repairs, and replaces many varieties of air conditioning and heating systems. The company provides Freon leak detection, indoor air quality services, insulation, and energy-efficient heating and cooling systems. The company also offers plumbing and electrical services.
Warranty
The company offers warranties of up to ten years on parts and labor for repairs and equipment.
Company History
Ed Valot began the local company in 1992. He has over 30 years of home service experience.
Employee Information
Employees wear uniforms and drive marked vehicles. The company states that it background checks and drug tests its technicians in order to ensure homeowner safety.
Additional Information
Universal Home Experts repairs and installs most major brands of electric, heat pump, and gas HVAC products.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TACLB00076895E

Compiled Score:

Universal Home Experts has received 4.7 out of 5 stars based on 166 customer surveys conducted through Our Research Partners.
5
139
4
17
3
5
2
4
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/08/2022

No review comments provided

Review by
02/08/2022

“I have used them for possibly 10 years, since I moved to Texas. They have done a/c, electrical and some plumbing for me. Every technician has been experienced and professional, and did a good job. I have no issues with the work I have had done.”

Review by
01/27/2022

“It's a little expensive but the work done is top notch.”

Review by
01/20/2022

No review comments provided

Review by
01/19/2022

No review comments provided

Review by
01/19/2022

“Eric was the technician, he was courteous and efficient.”

Review by
12/03/2021

“Highly recommended”

Review by
11/20/2021

“I am fully satisfied with the explanation of the service and the explanation of the work performed!”

Review by
10/19/2021

No review comments provided

Review by
10/11/2021

No review comments provided

Review by
10/09/2021

“All work was done with great professionalism and care.”

Review by
10/08/2021

“The agents are almost all excellent in their knowledge and efficiency.”

Review by
09/19/2021

“They are professional by identifying the problem and called the second unit to bring the part and fix the problem.”

Review by
09/19/2021

No review comments provided

Review by
09/15/2021

No review comments provided

Review by
09/12/2021

No review comments provided

Review by
09/09/2021

“Universal Home Experts has good service.”

Review by
08/09/2021

No review comments provided

Review by
08/08/2021

“I am disappointed at the last fix. I purchased a new air conditioner last year. It is under warranty. It was not operating correctly, evidently due to a wiring problem. They charged me $1500.00 to run new wiring, I was way overcharged, when I overheard that it should have been around $300 or $400. There was also a lot of time spent figuring out what the issue was, but that wiring should have been checked with the install. This type of treatment was a major reason I went with Universal in the first place, they were very honest and completed work. The person who did this work was a new technician from who i had before.”

Review by
08/06/2021

No review comments provided

Review by
08/04/2021

No review comments provided

Review by
08/04/2021

“They are excellent and very professional.”

Review by
07/02/2021

No review comments provided

Review by
07/01/2021

“GREAT JOB!!”

Review by
07/01/2021

“.8 2.25 1.67 2.7 4.25 Their work at 7 o'clock in the evening saved us a night of trying to sleep in the heat. We have used them for 4 or 5 years with many projects and their work has always been outstanding.”

Review by
06/20/2021

No review comments provided

Review by
06/10/2021

No review comments provided

Review by
06/10/2021

“Professional on time and informative”

Review by
06/09/2021

No review comments provided

Review by
06/08/2021

“No.”

Review by
05/18/2021

“I have been dealing with them for many years, and they have always exceeded my exceptions.”

Review by
05/18/2021

No review comments provided

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

“I would not recommend them; they were doing a poor job. They overcharged me.”

Review by
04/01/2021

No review comments provided

Review by
04/01/2021

No review comments provided

Review by
04/01/2021

No review comments provided

Review by
03/29/2021

No review comments provided

Review by
03/25/2021

No review comments provided

Review by
02/12/2021

“We are very satisfied with Universal Home Experts Work.”

Review by
02/11/2021

“They were very professional and very efficient.”

Review by
02/11/2021

“I like their maintenance visit twice a year for the air conditioning unit and heater.”

Review by
02/01/2021

No review comments provided

Review by
02/01/2021

No review comments provided

Review by
01/18/2021

No review comments provided

Review by
12/16/2020

“I have used them for over 10 years now, they are consistently knowledgeable and diligent with their work.”

Review by
12/12/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

“I previously wrote to you how disappointed I was at Universal’s inability to fix my A/C in August. Despite numerous attempts to fix it & my spending in excess of 1000 dollars, I found someone to fix it and spent less than 1/3 of what I paid you guys”

Review by
11/24/2020

No review comments provided

Review by
11/23/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
10/02/2020

No review comments provided

Review by
09/15/2020

“I can't recommend the service because I felt like it was even more expensive than expensive. The price seems to be unnecessarily inflated.”

Review by
09/03/2020

No review comments provided

Review by
09/03/2020

No review comments provided

Review by
09/01/2020

No review comments provided

Review by
08/09/2020

No review comments provided

Review by
08/04/2020

No review comments provided

Review by
06/13/2020

No review comments provided

Review by
06/13/2020

“I have already recommended them to a friend.”

Review by
06/01/2020

No review comments provided

Review by
05/21/2020

No review comments provided

Review by
05/09/2020

No review comments provided

Review by
05/07/2020

No review comments provided

Review by
05/05/2020

No review comments provided

Review by
04/13/2020

“They are always on time, dependable, trustworthy and do a good job.”

Review by
04/13/2020

“I am pleased with the service however there is too much salesmanship involved after the completion and the options are too much.”

Review by
04/13/2020

“The work that they did for us on the air conditioning did not completely resolve the problem. We had to pay someone else to come out and fix the problem and do a little bit more to the air conditioning.”

Review by
04/03/2020

“I think it is a really wonderful company because they deal with a lot of issues that you have when you own a home. They also go to great lengths to make everything right. I really appreciate that.”

Review by
04/03/2020

No review comments provided

Review by
04/01/2020

No review comments provided

Review by
03/26/2020

“The only thing is that they were a little expensive compared to the company I used before, but I was satisfied with the service.”

Review by
03/17/2020

No review comments provided

Review by
03/04/2020

No review comments provided

Review by
02/15/2020

No review comments provided

Review by
02/05/2020

No review comments provided

Review by
02/05/2020

No review comments provided

Review by
01/13/2020

No review comments provided

Review by
01/13/2020

No review comments provided

Review by
01/06/2020

No review comments provided

Review by
01/03/2020

No review comments provided

Review by
01/02/2020

No review comments provided

Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/08/2019

No review comments provided

Review by
12/07/2019

“They are very dependable and they know what they are doing.”

Review by
11/27/2019

No review comments provided

Review by
11/08/2019

No review comments provided

Review by
11/07/2019

“They give a range of service solutions for different issue, but I still feel like they are a little higher cost overall.”

Review by
10/31/2019

No review comments provided

Review by
10/28/2019

No review comments provided

Review by
10/28/2019

No review comments provided

Review by
10/28/2019

“Everyone that had come out has been great. They are very efficient.”

Review by
10/26/2019

No review comments provided

Review by
10/17/2019

No review comments provided

Review by
10/16/2019

No review comments provided

Review by
10/16/2019

No review comments provided

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