Universal Home Experts
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 220 customer surveys.
5
171
4
32
3
8
2
5
1
4
7th year as a Best Pick Call
"With background checks, drug tests, and ongoing training, you can be sure only the best technicians will come to your home. Our technicians focus on your safety, the protection of your home, and a permanent solution to your air conditioning and heating issues with a no-risk, 100 percent satisfaction guarantee."

Ed Valot | Owner
Company Information
Services Offered
Universal Home Experts services, repairs, and replaces many varieties of air conditioning and heating systems. The company provides Freon leak detection, indoor air quality services, insulation, and energy-efficient heating and cooling systems. The company also offers plumbing and electrical services.
Warranty
The company offers warranties of up to five years on labor and up to ten years on equipment.
Company History
Ed Valot began the local company in 1992. He has over 25 years of home service experience.
Employee Information
Employees wear uniforms and drive marked vehicles. The company states that it background checks and drug tests its technicians in order to ensure homeowner safety.
Additional Information
Universal Home Experts repairs and installs most major brands of electric, heat pump, and gas HVAC products.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
9326 Kay Lane
Houston, TX 77064
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
TACLB00076895E

Compiled Score:

Universal Home Experts has received 4.6 out of 5 stars based on 220 customer surveys.
5
171
4
32
3
8
2
5
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/31/2019

“Their people arrive on time and do a professional job.”

Review by
12/30/2019

“Ricky”

Review by
12/08/2019

No review comments provided

Review by
12/07/2019

“They are very dependable and they know what they are doing.”

Review by
11/27/2019

“I would like to recognize the technician for exceptional service. He made sure to explain the work that was going to take place.”

Review by
11/27/2019

“I would like to recognize Ricky, Manwell, and Larry.”

Review by
11/27/2019

“none, all were very professional”

Review by
11/08/2019

No review comments provided

Review by
11/07/2019

“I have been happy with almost everyone that has come.”

Review by
10/31/2019

No review comments provided

Review by
10/28/2019

“They did a good job of repairing the problem I was having.”

Review by
10/28/2019

“Universal Home Experts' timing was excellent. They came early one morning left everything in a clean manner.”

Review by
10/28/2019

“Everyone that had come out has been great. They are very efficient.”

Review by
10/28/2019

“They all were spectacular.”

Review by
10/26/2019

No review comments provided

Review by
10/08/2019

No review comments provided

Review by
09/28/2019

No review comments provided

Review by
09/16/2019

“The air conditioning guy, Manuel. I don't know his last name.”

Review by
09/09/2019

“Ricky hands down, and the installers that did the work.”

Review by
09/06/2019

“I thought they did a good job and the service representative seemed to be very knowledgeable.”

Review by
09/03/2019

“I would like to recognize Anthony for his exceptional service! Anthony is the best I have ever been around .”

Review by
08/22/2019

“They met my expectations; they came in and fixed what needed to be fixed.”

Review by
08/19/2019

“Most of the technicians were professional, but some were not good enough.”

Review by
08/07/2019

“I would like to recognize Rickey.”

Review by
08/02/2019

“They are polite, knowledgeable, and professional. They always exceed.”

Review by
08/02/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/23/2019

“They met my expectations in every area.”

Review by
07/10/2019

“I would like to recognize Justin for his exceptional service. He stayed here after 10 o'clock trying and it was raining. He had a long way to get home. Ricky use to come to us, but he had some medical problems. They were all good though.”

Review by
07/09/2019

“I would recognize Ricky.”

Review by
07/09/2019

“We had someone fix or AC unit and they were exceptional. I think his name was Manual.”

Review by
07/08/2019

“Nothing was bad just nothing really wowed me.”

Review by
07/03/2019

“highly recommend”

Review by
07/01/2019

No review comments provided

Review by
06/30/2019

No review comments provided

Review by
06/30/2019

“Billy”

Review by
06/29/2019

No review comments provided

Review by
06/28/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/04/2019

No review comments provided

Review by
06/04/2019

“Across the board I have been pleased with all of the service people. Stephen in electrical was really good.”

Review by
06/03/2019

“I would recognize the second plumber.”

Review by
06/01/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
05/29/2019

No review comments provided

Review by
05/29/2019

“I would like to recognize my lead installer for his exceptional service.”

Review by
05/29/2019

“Universal Home Experts met or exceeded my expectations in regards to the quality of service.”

Review by
05/29/2019

“All of the guys that come out are very professional.”

Review by
05/14/2019

“I would like to recognize Tommy for his exceptional service. He did the water heater. He was really good.”

Review by
05/14/2019

No review comments provided

Review by
05/14/2019

“Universal Home Experts was far better than I ever imagined it. I have never had anything go that smooth. It was a great experience. I am so grateful for Universal Home Experts!”

Review by
05/14/2019

“I do not remember anyone's names. It was quite a while ago, but everyone was very helpful and did great work.”

Review by
05/14/2019

No review comments provided

Review by
05/10/2019

“Ricky M. did the second job for us, both well done. Definitely exceeded our expectations.”

Review by
05/04/2019

“They did a great service.”

Review by
05/04/2019

“I would not recommend them I had a bad experience.”

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

“I would like to recognize Justin. He was very helpful.”

Review by
05/02/2019

“I was most satisfied with Universal Home Experts' politeness.”

Review by
04/23/2019

“I would like to recognize the gentleman who lead the team when working on the electrical stuff for his exceptional service. He was very friendly and professional.”

Review by
04/23/2019

“They all did well.”

Review by
04/23/2019

“I would like to recognize Anthony, the electrician. He did an excellent job on the electrical, but he no longer works for Universal Home Experts.”

Review by
04/11/2019

No review comments provided

Review by
04/11/2019

“They met my expectations in all areas.”

Review by
04/10/2019

No review comments provided

Review by
04/03/2019

“Awesome”

Review by
04/01/2019

“I would like to recognize everyone for their exceptional service. They're all good. Every time we have had someone out, it has been good.”

Review by
04/01/2019

“Anthony”

Review by
03/30/2019

“Isiah”

Review by
03/30/2019

“The people in the office that start the job going !”

Review by
03/29/2019

No review comments provided

Review by
03/29/2019

“Expertise, thoroughness, communications skills. Was surprised at the lack of BS usually experienced with many technicians.”

Review by
03/29/2019

“Enrique”

Review by
03/29/2019

No review comments provided

Review by
10/11/2018

No review comments provided

Review by
10/10/2018

“I would recognize all the young men they have working for them. All the technicians that did the various jobs are very cordial, very polite, and did a good job. They all seem to be very and knowledgeable.”

Review by
10/10/2018

“I am most satisfied with the customer service and the value.”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“Everyone has been great!”

Review by
10/09/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/06/2018

“It was what I expected.”

Review by
10/06/2018

No review comments provided

Review by
10/05/2018

No review comments provided

Review by
10/05/2018

No review comments provided

Review by
10/05/2018

“I am most satisfied that the air conditioner is doing well.”

Review by
10/05/2018

“They do my AC inspections, my electric inspections, and my plumbing inspections.”

Review by
10/05/2018

“They did maintained for the AC electric and plumbing.”

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