Universal Home Experts
Air Conditioning & Heating
Hours of Operation
Business Address
9326 Kay Lane
Houston, TX 77064
Company Details
Services Offered
- Air Duct Cleaning
- Commercial HVAC Services
- HVAC Design and Consultation
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Radiant Heating
- Refrigeration Services
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- HVAC: Up to 10-year warranty on parts and labor for repairs and equipment
- Drain & Sewer: Up to 10-year parts and labor warranty for sewer repairs
- Electrical: Up to 5-year parts and labor warranty on most items; Up to 10-year warranty on panel and main electrical service replacements
- Plumbing: Up to 10-year parts and labor warranty
Additional Information
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear ID Badges
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
Not specified
Customer Benefits
About this company
"'For Service That's Out Of This World, Call Universal Home Experts!' When you need help staying comfortable in your own home, reach out to our team at Universal Home Experts. Our HVAC, plumbing, and electrical company has delivered professional services with a no-risk, 100 percent satisfaction guarantee since 1992."
— Ed Valot, Owner
License
TACLB00076895E
Ratings & Reviews
Compiled Score:
Universal Home Experts has received 4.9 out of 5 stars based on 1013 customer reviews. Learn about Our Research Process.
M B
2 months ago
I can't say enough good things about Universal Home Experts. Living in Houston, losing your A/C in the middle of summer is about as bad as it gets. I came home from work to find it was 82°F inside the house and the A/C wasn't working. I called Universal Home Experts and spoke with Sal. He was friendly, professional, and very helpful. He initially scheduled a technician to come out the next morning at no additional cost, but less than 15 minutes later he called me back to say he had a technician finishing another job and could have someone at my house within the hour. True to his word, Eric arrived exactly when promised. He immediately got to work troubleshooting the system, quickly identified the problem, and had our A/C running again that same evening. Even though it was after hours, the repair only cost the standard service charge, which was a pleasant surprise. Eric was extremely knowledgeable, easy to talk to, and took the time to explain what he found and what he was doing. He also offered some excellent recommendations for preventative maintenance without any pressure or upselling. If you're looking for fast, honest, and fairly priced A/C service, I highly recommend Universal Home Experts. Their customer service, responsiveness, and professionalism were outstanding from start to finish.
Dante Mack
2 months ago
I had a great experience with Zach Brown from Universal Home Experts. He came out to take a look at my garbage disposal and was extremely knowledgeable and professional. He took the time to explain the issue, provided a detailed breakdown of the work needed, and answered all of my questions without making me feel rushed. His pricing was very reasonable, and I appreciated his honesty and transparency throughout the process. On top of that, his customer service was outstanding—friendly, respectful, and genuinely helpful. If you’re looking for someone reliable and trustworthy, I highly recommend Zach and Universal Home Experts. I will definitely keep them in mind for any future plumbing needs!
Maricia Valien
3 months ago
Eric S. provided outstanding AC repair service. He arrived on time, diagnosed the issue quickly, and explained everything in a way that was easy to understand. His professionalism, honesty, and attention to detail really stood out. My system is running perfectly now thanks to him. Highly recommend his work.
Ashley Wagner
a month ago
We have used Universal Home Experts for a few repairs over the past years and once again, Tony came out and did an excellent job explaining to me what was wrong and caused our leak. Tomorrow we will have our toilet repaired. We need to replace the cracked flange and we want to replace part of the drain pipe to ensure a better seal so we do not have to go through this again.
Stonewall 45
5 months ago
The original installation was great and Tony continued this excellent service today with a follow up visit to address a few minor concerns. Nothing was actually wrong, there were just a few things I wanted fine tuned and Tony came out within a few hours of my call and took care of business. I highly recommend Universal to anyone looking to do home improvements.
Service Area
Universal Home Experts serves 11 cities in the Houston area.
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Cities Served
Universal Home Experts FAQ
Services
Hours of Operation
Business Address
9326 Kay Lane
Houston, TX 77064
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