Majestic Air Conditioning
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Majestic Air Conditioning has received 4.8 out of 5 stars based on 191 customer surveys.
5
168
4
14
3
6
2
1
1
2
7th year as a Best Pick Call
"Majestic is focused on making sure our customers are happy. For over three generations, we've accomplished that through coordination, fair pricing, reliable technicians, and dependable follow-up. We pride ourselves on having great reviews and a great deal of referral business, which speaks volumes about our work ethic."

Rod & Teri Pine | Co-owners
Company Information
Services Offered
Majestic Air Conditioning installs and repairs a wide variety of HVAC equipment, such as air conditioners, furnaces, thermostats, and air purifiers. The company also installs Nexia home automation and remote monitoring technology and provides semiannual inspections and tune-ups.
Warranty
Majestic offers a variety of product warranties and a 100 percent customer satisfaction guarantee.
Company History
The company is a third-generation, family-owned-and-operated business.
Distinctions
Majestic employs NATE-certified technicians and is an independent Trane Comfort Specialist and Trane dealer.
Employee Information
Prospective employees must pass background checks and drug testing. Majestic states that all technicians must have at least three years of experience before servicing customers' homes or offices.
Areas Served
Conroe, Cypress, Spring, Tomball, Cypress, Energy Corridor, Katy, Memorial Villages, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
17011 Seven Pines Drive
Spring, TX 77379
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
8:00 am - 1:00 pm
Sun
8:00 am - 1:00 pm
Licenses
TACLB00017662E

Compiled Score:

Majestic Air Conditioning has received 4.8 out of 5 stars based on 191 customer surveys.
5
168
4
14
3
6
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/12/2019

No review comments provided

Review by
10/12/2019

“DANIEL”

Review by
10/08/2019

“The crew was very polite and courteous. They did an excellent job, got to work on time and made sure we understood how to use the unit. I cannot say enough good things about the crew!!”

Review by
09/26/2019

“they were very efficient and expedient.”

Review by
09/10/2019

“I would like to recognize the technician.”

Review by
09/09/2019

“I would like to recognize, Justin, the sales agent. He was very responsive initially and was here during the installation. He was somewhat difficult to get a hold of later. Overall, it was an excellent experience with Justin. Also, both German and Jorge, who came out to correct a problem about a month after installation. They were very thorough and clean and kept us informed as to how they would remedy the problem.”

Review by
08/31/2019

“Timely installation”

Review by
08/31/2019

“The whole staff is friendly and knowledgeable.”

Review by
08/27/2019

“They were great and attended to my needs perfectly, they advised me accordingly as well.”

Review by
08/26/2019

“I would like to recognize the guy that came out to do the job. He was great.”

Review by
08/26/2019

“I would like to recognize the tech person, Ulices Gonzales, for his exceptional service.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

“Both times we?ve had service the technicians were excellent”

Review by
08/26/2019

“The guy who came out really helped us out a lot. He gave helpful information and was through. I would recommend him to anyone.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

“I was most satisfied with how they sent me a picture of who was coming out and their background.”

Review by
08/26/2019

“Majestic Air Conditioning met my expectations in all areas.”

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“Clean up”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“The Majestic Air Conditioning services person, Javier, was phenomenal. He rapidly diagnosed and rectified an AC issue for me that another AC company was not able to properly diagnose. Javier also took the time to explain the cause of the issue and how we would remedy.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/16/2019

“I would like to recognize the technician that came out, he was excellent. I don't remember his name.”

Review by
08/16/2019

“Awesome and honest”

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“Dustin is the reason they got the job. He was on time and his presentation was outstanding.”

Review by
08/16/2019

“@”

Review by
08/16/2019

“They have a very professional staff and very competent technicians.”

Review by
08/16/2019

“I was very satisfied with the promptness and honesty of the technicians.”

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“They were very expensive. Although responsive, they were more expensive than I would like.”

Review by
08/15/2019

“Both technicians answered questions, worked efficiently, and kept everything clean. GREAT JOB.”

Review by
08/15/2019

“Ulices Gonzales was very professional and knowledgeable.”

Review by
08/15/2019

“At this point the install is definitively compromised and though they have addressed some or perhaps most of the issues thus far, I still have not received any notification on another issue with the outside unit. Tech was made aware during the last visit and I was told I would receive a call from Trane (which I do not understand as this is still under installer warranty), but I never received any callback from Trane or anyone from majestic. This was over a month ago. I will be contacting them in the coming weeks as I am currently dealing with a death in the family. Thus far the installation and support has been sub par at best. I believe they are counting down to the 1 year mark when it is no longer their problem. Very sad as the Google reviews stated they were nothing short of amazing.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“All of them should be recognized.”

Review by
08/14/2019

“They did a great job.”

Review by
08/14/2019

“I would like to recognize the installer.”

Review by
08/14/2019

“From the sales to the installation the job was handled excellent”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“Ac runs cool, satisfied with initial consultation and options”

Review by
09/05/2018

“They are really good.”

Review by
09/04/2018

“Our overall experience was quite good. Majestic Air Conditioning corrected a problem that another service company had created and that company wanted to charge me a lot of money to fix their own error.”

Review by
09/04/2018

“I would like to recognize the technician. He was very helpful and came out on a Sunday.”

Review by
09/01/2018

“The service, the customer service, and the degree of experience exceeded my expectations.”

Review by
09/01/2018

“I don't remember his name, but I would like to recognize the technician for his exceptional service. He was very detailed.”

Review by
08/28/2018

“They provide a very good price for the quality of the ?equipment you are purchasing. Another company tried taking advantage of my mother in law by trying to charge a much higher rate.”

Review by
08/28/2018

“We were very satisfied with how quickly they came out on a Saturday. They did a great job. The serviceman couldn't have been any nicer. I would call them if we had any more issues.”

Review by
08/20/2018

“I can not remember the names of the people that came out. They were good. I have never had an issue with them. I have used them several times.”

Review by
08/17/2018

“The time of installation exceeded my expectations.”

Review by
08/17/2018

“The technician spent a lot of time talking with me, and it was comprehensive on the analysis.”

Review by
08/16/2018

“They met my expectations with the professionalism of the individuals involved in the installation. They also communicated in a clear way.”

Review by
08/16/2018

“I like their prompt service and a liked them getting to my house on such short notice on a weekend.”

Review by
08/16/2018

“I was the most satisfied with the communication and service.”

Review by
08/16/2018

“I would say Justin and his whole team were very good.”

Review by
08/16/2018

“Majestic Air Conditioning exceeded my expectations in service and explanation.”

Review by
08/16/2018

“They didn't do a good job on any of my services. I have several properties, and I have had to call them out 6 or 7 times. I finally had to call another company to come out.”

Review by
10/10/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/06/2017

No review comments provided

Review by
10/06/2017

No review comments provided

Review by
10/06/2017

“I have hesitated to write a review until I had more experience with Majestic. I signed up for the heating tune-up for the fall and wanted to wait until that was done to give a full-throated endorsement of Majestic. I look forward to the fall heating tune-up and expect it to be as thorough as the air-conditioning tune-up. Based on the initial visit, I would absolutely recommend Majestic Air Conditioning.”

Review by
10/06/2017

“Workers left some blocks of packing in the attic and the air handler pulled them up into the fan and caused a big vibration and a loud noise which caused us to call the company to come out the next day after installation.”

Review by
10/05/2017

“Very professional, they took the time to answer all of my questions. Cleaned up and even did a follow up to see if I had any questions that I may have asked before.”

Review by
10/03/2017

“The sales rep recommended installing an additional upstairs return flow. Great idea, A+. Top notch installation in the attic, significant upgrade from the home builder's installation. Problems with the new thermostat, the temperature read-out was jumping and not reflecting accurate temperatures. The sales rep said that he would bring another to see if worked better and then later said that he would send someone to calibrate it. Neither occurred, F-, and I later replaced the thermostat myself.”

Review by
10/02/2017

No review comments provided

Review by
10/02/2017

No review comments provided

Review by
10/02/2017

“Great, from initial phone to the end of service call.”

Review by
10/01/2017

No review comments provided

Review by
10/01/2017

“Great workers. Clean. Pet friendly, enjoyed our two Labradoodles. High quality of work. Answered all questions and explained exactly what they were going to do.”

Review by
09/28/2017

No review comments provided

Review by
09/28/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

“Seems to be knowledgeable.”

Review by
09/27/2017

“Very honest.”

Review by
09/27/2017

No review comments provided

Review by
09/27/2017

“‘Work’ consisted of two A/C inspections, initial & follow-up. No actual manual work took place. However, the tech was professional & knowledgeable.”

Review by
09/27/2017

“Majestic did a really good job of explaining what they were going to do and how long it was going to take. They were very detailed and they kept us updated every step of the install.”

Review by
09/27/2017

“Vidal did a great job and took the necessary time to evaluate and check systems. Probably could have rated everything A+ and 10 but then that would leave no room for improvement.”

Review by
09/13/2016

“It was handled well, quickly. They came and did everything in one day. They cleaned up after themselves and left a minimal mess, so I was satisfied. No complaints across the board. They replaced my old unit and installed a new one.”

Review by
09/13/2016

“I'd give them an A+. Their response, the quote, and the way they put everything together made it great. The only downside to the whole deal was the financing didn't come through quite the way it was stated, but they made good on their word.”

Review by
09/13/2016

“I'd give them an A+. They did everything they said they were going to do. They cleaned up very well and I had no complaints. I liked the job. Everything was great.”

Review by
09/13/2016

“They were fine. Everything is still great. No complaints all across the board. We've been with different companies before, and it's always different. I’m thankful for our switch. The Majestic technician did a great job. We have no complaints. We've already recommended them.”

Review by
09/13/2016

“It was fine. Everything was good. I'll give them a B+. The price is what keeps it from being an A. If it weren't a factor it'd be an A. The work they did was fine. They came really quick and took care of it really quick. They had the parts on their truck.”

Review by
09/13/2016

“They did a good job. I have no complaints. I would recommend them to friends.”

Review by
09/13/2016

“I had a positive experience with Majestic Air.”

Review by
09/13/2016

“They did great. I'd give them an A+ grade.”

Review by
09/13/2016

“They’re an A+ company. They were on time, they did exactly what I needed them to do, and they fixed the problem.”

Review by
09/13/2016

“Everything's fine. I'll probably give them a B+. They had to come back. They didn't do the dampers correctly. The way it was blowing the air through my house was incorrect, so they had to realign the dampers so the airflow was more even. That was a pain. Their customer service could have been a little better. It took them a while to return my phone call, and then they couldn't come immediately out. It was really hot. The one room that was needing the air was my master bedroom in the heat of the summer. Once they came out, it got fixed.”

Review by
09/08/2016

“It was complicated. I needed help with my homeowner's insurance policy that wasn't doing anything, and there was something wrong with my air conditioner, so I wanted them to give me an opinion. They told me what was wrong, and then I contacted the insurance people and said, 'Somebody else tells me this is wrong with the air conditioner.' It wasn't a normal job. I paid them for their diagnosis and they gave me an evaluation sheet of what I needed. I'd give them an A grade. They didn't actually fix anything, so I can't give them an A+. They were very professional and nice.”

Review by
09/08/2016

“The gentleman who came and did all the measurements that I worked with was very, very pleasant and professional. They put in two new downstairs units for me. I'd give them an A. My only concern was the unit in my attic took up much more space than we'd discussed, and I have a hard time getting up there for storage now. They didn't help with that, so that would be my only complaint.”

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