Knight Air Conditioning & Heating Co.
17th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Knight Air Conditioning & Heating Co. has received 4.8 out of 5 stars based on 165 customer surveys.
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17th year as a Best Pick Call
"Since 1971, Knight’s mission has been your family’s comfort. Today, as part of Casteel Heating, Cooling, Plumbing & Electrical, Knight’s local team delivers the outstanding service, value, and comfort that your neighborhood trusts."

Jim Rutherford | Operations Manager
Company Information
Services Offered
Knight Air Conditioning & Heating provides residential heating and cooling services, including installation, repair, and maintenance for furnaces, heat pumps, air conditioning systems, and thermostats.
Services Not Offered
The company does not install or service industrial or commercial systems.
Warranty
The company offers various warranties on new heating and cooling systems.
Company History
Knight Air Conditioning & Heating was founded in 1971 by Tim Loudermilk and Joel Aderhold.
Employee Information
Employees wear uniforms and shoe covers, use drop cloths, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Knight installs Lennox products and repairs and maintains all makes and models of HVAC equipment.
Areas Served
Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee
Address
305 Petty Road
Lawrenceville, GA 30043
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CN208407

Compiled Score:

Knight Air Conditioning & Heating Co. has received 4.8 out of 5 stars based on 165 customer surveys.
5
147
4
12
3
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/11/2019

“Every person we dealt with was very knowledgeable, polite and helpful”

Review by
07/08/2019

No review comments provided

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

No review comments provided

Review by
06/30/2019

No review comments provided

Review by
06/29/2019

“We noticed that they had changed ownership. The change is a little disconcerting because we're dealing with technicians we've never dealt with before.”

Review by
06/26/2019

“Great, fast service.”

Review by
06/26/2019

“Everything was always a perfect job and we had a policy with them and they were always able to come even on the weekend. My family that lives next door used them as well.”

Review by
06/26/2019

“All areas are great.”

Review by
06/26/2019

“I would like to recognize the technician for his exceptional service.”

Review by
06/26/2019

“I always received tremendous service from the company.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I would like to recognize the technician for his excellent customer service.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Their responsiveness to issues with the installation met/exceeded my expectations.”

Review by
06/26/2019

“They did not do a good job. They left something they should have done and it cost me $500.00 to fix the damage of my neighbor's ceiling under me.”

Review by
06/23/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/18/2019

No review comments provided

Review by
06/18/2019

“Arrived at my home as scheduled, was courteous and professional throughout the visit.”

Review by
06/18/2019

No review comments provided

Review by
06/18/2019

No review comments provided

Review by
06/17/2019

“Yes, Tom Thompson, who replaced the Condensate pump in my air conditioner.”

Review by
06/17/2019

“Tim was always great to deal with. Sorry he sold the business, even though he may still be involved.”

Review by
06/17/2019

“Thomas is the Best!”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

“Great service, fair prices”

Review by
06/17/2019

“Will seemed to really know what he was doing”

Review by
07/02/2018

No review comments provided

Review by
07/02/2018

“I had a problem that was within warranty and they came out and fixed it satisfactorily.”

Review by
07/02/2018

“Everybody that we've ever had has been very good.”

Review by
06/30/2018

“They were all excellent.”

Review by
06/26/2018

“They handled a warranty process and project that they really didn't have to, so that's one thing I'd give them a gold star for.”

Review by
06/25/2018

“They met or exceeded my expectations with their timeliness of arrival, their professionalism, and their politeness. They left everything clean. I do think their prices are reasonable.”

Review by
06/25/2018

“They do air-conditioning well.”

Review by
06/25/2018

No review comments provided

Review by
06/22/2018

“the tech was very good he communicated in a way that he wanted to minimize the cost while fixing the project”

Review by
06/14/2018

“They discussed the technical details and gave me an introduction into the HVAC service.”

Review by
06/12/2018

No review comments provided

Review by
06/12/2018

“Everything was good.”

Review by
06/08/2018

“They were here in the time frame that they said would be here. That's a good thing.”

Review by
06/08/2018

“I was satisfied with all areas. They did what they said they would do.”

Review by
06/04/2018

“The price I was quoted was in line with the final cost. I didn't have any surprises.”

Review by
06/04/2018

“I was satisfied with the entire experience.”

Review by
06/04/2018

“quick, fast, and done right 5 stars all the way”

Review by
06/04/2018

“The diagnostic was professional and accurate.”

Review by
05/11/2017

“They were great.”

Review by
05/11/2017

“They get an A+.”

Review by
05/11/2017

“They've always been very dependable.”

Review by
05/11/2017

“It was a positive experience.”

Review by
05/11/2017

“They're very diligent and very professional. They'd get an A.”

Review by
05/11/2017

“Basically, they really care. I'd give them an A+.”

Review by
05/11/2017

“I wouldn't use any other company. They're A+.”

Review by
05/11/2017

“Everything's good. I like everything about the company and the service. They get an A.”

Review by
05/11/2017

“I just like the guy that comes out. He's always very friendly. I'd give them an A.”

Review by
05/11/2017

“Nothing in particular I liked about the company. I'd give them an A.”

Review by
05/11/2017

“I've had Knight for a good number of years. They do all the work that I ask them to do. They check my air and furnace. I'd give them an A.”

Review by
05/11/2017

“I hope it's positive. They were very kind, and they came out when they said they would. That's what counts. I'd give them an A+.”

Review by
05/11/2017

“I've done business with them for many, many years, and I've had very positive experiences all the time. I'll give them an A+.”

Review by
05/11/2017

“It's always been positive with them; I've used them for 15 years. They're just reliable and honest. I'd give them an A.”

Review by
05/11/2017

“I've never had a problem. They always fix what's broke and leave everything alone if it ain't broke. They get an A.”

Review by
05/11/2017

“Knight Air Conditioning was perfect. They were very good, and I'd highly recommend them. They were A+.”

Review by
05/11/2017

“They're very prompt, and they take good care of me. I'd give them an A. I'd definitely recommend them.”

Review by
05/11/2017

“I've had them for years. They're great—they're honest, and I think they're reasonable. I had an incident where I wanted my duct work clean, and one of those things that comes in the mail—those coupons. I called another one of those companies, and they came. I couldn't get them out of my house because they insisted that I needed this-and-that-and-the-other; there was mildew in my ducts and they went on-and-on. They wouldn't take cash; they wanted my charge account. They were going to take it outside and do it in the machine, and I said no way. Finally got rid of them, and interestingly enough, Knight came the next day for my checkup. This other company had disconnected something, and had I turned on the heat, we would have all died. Knight took pictures of the duct work, and there was no mildew anywhere. I was afraid to report them because they knew where I lived, so I did not report them. I love Knight. They're wonderful, and they're reliable, and they're honest. They get an A+.”

Review by
05/11/2017

“I've been dealing with them for nearly 40 years, and I've never had one instance of anybody complaining—or having to call somebody back because of sloppy work, or anything like that. I've had new equipment put in; I've had replacement equipment put in, and I've had it serviced every year. It sounds like I own a piece of the company—I don't, but it just happens they're nice people to deal with. I'd give them an A+.”

Review by
05/11/2017

“I've been using them for years, and I'm very happy with them. They're very reliable; they seem to have people who know what they're doing with air conditioning systems. I would give them an A+—I have recommended them and have no qualms about that.”

Review by
05/11/2017

“We've had a very positive experience with them for very many years. They're dependable, they do a good job, and they're clean. They cleaned up when they left, and I felt like they were reasonable and very honest. I'd grade them A+ down the board.”

Review by
05/11/2017

“They've been doing it for several years, and they do fine. They've been doing my air conditioning for about 12 years now. I just like them; they do good work. I'd give them an A.”

Review by
05/11/2017

“They're just very honest and professional, and the people are good from their repair department. I chose them because they were in the blue book, Best Pick Reports. They're A+.”

Review by
05/11/2017

“We have been dealing with Knight for a long time—many, many years. Nothing I like about them in particular, but I've never had a problem with them, period. I'd give them an A+.”

Review by
05/11/2017

“I have Knight Air Conditioning. Everything was great. Nothing in particular that I liked about the company or the service people, but I'd give them an A+. Everything was fine.”

Review by
05/11/2017

“I've been using them for about 25 years. I would not use them that long if I had a negative report. I have no complaints, and I would highly recommend them.”

Review by
05/10/2017

“They do my maintenance on my heating and air. They've done lots of things for me, so it's very positive. The service guy comes out on Saturday nights. I call them to set up their maintenance time and all that. They're very easy to work with. I love them. They get an A. They get A+'s down the board.”

Review by
05/10/2017

“I'd give them a good report.”

Review by
05/05/2016

“There is nothing wrong with their service.”

Review by
05/05/2016

“I had no complaints with the HVAC work they did for me.”

Review by
05/05/2016

“They’re great. They did a good job, and they’re great.”

Review by
05/05/2016

“They did service on the A/C and furnace. Their service is good. I’d rate them as an A.”

Review by
05/05/2016

“I’ve been dealing with Knight for about 3 years, and I’m well satisfied. I’d give them A on everything.”

Review by
05/05/2016

“Knight installed my air conditioner about two years ago. I did not have any complaints.”

Review by
05/05/2016

“They do my HVAC work. They’re on time, and they do good work at a reasonable cost. They deserve an A+.”

Review by
05/05/2016

“They put my unit in. The bottom line is—they do excellent work in all categories. Everything they've done for me has been A+.”

Review by
05/05/2016

“I had a very good experience. It was great. We’ve been with them for 19 years, and we’ve had 19 years of satisfaction.”

Review by
05/05/2016

“They do a yearly checkup service for me. They’re dependable. The people that come are always very nice. They were A+.”

Review by
05/05/2016

“They did a service where they come and check the system. They are always prompt and honest. They are reasonable. I’d give Knight an A+ rating.”

Review by
05/05/2016

“They service our A/C. They were able to get us an appointment quickly, and they did the job that they were supposed to do. I’d give them an A.”

Review by
05/05/2016

“We have a contract to maintain the heating and air conditioning system. They’re dependable. I’d give them an A+ based on my overall experience.”

Review by
05/05/2016

“They are personal and professional. They do A/C work for me. I would grade them as an A. They are the best I have ever experienced.”

Review by
05/05/2016

“Knight has repaired a heating and air conditioner unit. They've put in four air conditioning units and two furnace units. They’re pretty professional. You can count on them, and when the job’s done, it’s neat, clean, and done well. I would grade my overall experience as A+. They are pretty good. I have recommended them to a friend.”

Review by
05/05/2016

“I always have a good experience with them. They've done anything from replacing the whole A/C and furnace unit or service. I like that they do what they say they’re going to do. They've always been very reasonably on time when they say they’re going to be there. They do the job, fix the problem, and they leave. They earned an A.”

Review by
05/05/2016

“They had to replace a part in the unit outside. They were out in a timely manner. The guy showed us the faulty part, so we could see that it was broken. He replaced it, and being we were seniors, provided us with a slight discount. He did a great job. I’d rate them as an A+. They did a good job, and I have no complaints.”

Review by
05/05/2016

“I definitely had a positive experience with them—I’m very satisfied. They did heating and air conditioner work. They put in a new furnace and air conditioning unit. They were very knowledgeable and customer savvy. They did good work, and they cleaned up well. They are just a good group of guys. They get an A from me.”

Review by
05/05/2016

“We’ve had Knight for years. We have the contract, and they check our air conditioner in the spring and our heater in the fall. Any other time we have a problem—they come out, and they do a good job. They’re all nice and friendly. They do good work, and we’ve been with them so long we can depend on them. We also bought our air conditioner from them. I would rate the overall experience as an A+.”

Review by
05/05/2016

“They've done a couple of things. They do our service on our heating and air conditioning system. We just recently bought a couple of new ones, and they installed those the last year. They are very straightforward and honest, they do a good job on their service, and they follow up and stand behind their work. They just generally, all around, do a good job. Overall, I would give Knight an A.”

Review by
05/05/2016

“I am very pleased with Knight. I’ve never had any complaints. My family has been using them, and my parents used them. I’m 8 years old. They do everything that I need them to do with heating and air. They have done it 1% plus. I love everything about them. There is nothing whatsoever that I could say to complain about their work. I would rate my overall experience with them an A+.”

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