“He always does an exceptional job. so I always expect that.”
“Andrew has been absolutely superb! If I ever had a problem and didn't feel comfortable with it, he came right out and fixed it. Everybody else has been good too! The last technician that came out to do my winter service on my furnace was absolutely great too!”
“Great service! Polite, courteous, and on-time. They clearly defined everything that they were going to do as well as advise me on other items that we needed to address, so very thorough. They were respectful of my home and my family during times, but also able to assist in emergencies. So, overall excellent service!”
“I liked their customer service, response time, and expertise. They replaced my water heater. Everything is working up to expectations now. I would grade the overall experience with an A. I would highly recommend them.”
“He gave me some energy-saving advice and answered my questions about where the thermostat position should be. I've bought a furnace and air conditioner from them. They haven't done plumbing yet. Gave me an estimate on a new water heater, but I haven't pull the trigger on that yet. I would grade the overall experience with an A+. I would highly recommend them.”
“I would like to recognize the technician for his exceptional service!”
“All the maintenance people that have come out are usually very good.”
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“Everyone I worked with was fantastic.”
“Come out on a very hot day, and were able to get the HVAC unit back up and running quickly and efficiently.”
“They met all of my expectations.”
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“Responded to all they said they would do particularly with the inspections for the summer and the winter season.”
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“RS Andrews Air Conditioning, Heating & Plumbing met/exceeded my expectations in all areas.”
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“I would like to recognize John, my installation technician, for exceptional service.”
“The last contractor out. He didn't give up until he fixed the problem!”
“Everybody they sent here has always been top quality.”
“We have been using them ever since we have been in this house and we plan to keep using them.”
“They met my expectations.”
“RS Andrews is consistent with providing quality service.”
“I appreciate the service.”
“We've had some problems recently. When the rep did my heating and air checking they left my crawl space open and let mice in and refused to take responsibility for it. I've been talking to an attorney to resolve this.”
“RS Andrews Air Conditioning, Heating & Plumbing is a very good company.”
“I would like to recognize Ben, he did a great job and Drako in the electrical department.”
“They were on time. They completed the job in a timely manner. The employees are very professional.”
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“I just love when people come in and respect my area and home. They are so respectful and I'm really impressed by the little booties on their feet before coming in. I just love the way they respected my space. They didn't knock over anything and made sure everything was very clean. Very respectful.”
“RS Andrews met my expectations because all they are doing is upkeeping twice a year and checking the condition of my furnace.”
“They were really good about discussing and not pushing us on purchasing the furnaces and they knew the products very well. They would make good recommendations about what would work best based on the space. They put in a new water heater about 3 years ago and every time someone comes out, we get complements on the workmanship and quality of the install. They are also great about communicating what the charge is going to be for each service call. They are great about taking the time to explain what the issues are and to allow the consumer the ability to make the best informed decision for our home.”
“The lead person on the repair job is the one that came back and said that he asked them to lower the price so he should be recognized, but I don't have his name with me right now.”
“Overall, we've been very pleased with RS Andrews compared to other companies we've used.”
“I have always been satisfied with the service from RS Andrews and have used them for 20 years!”
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“Having multiple trade specialties within the same company made it abundantly easier to coordinate, and they did an excellent job coordinating the scope and deployment of the work. It was much easier as opposed to hiring somebody who was a different company for two or three of those trades.”
“My service person, Obed Diaz, was always outstanding and the reason I stayed with RS Andrews. I was disappointed to see him go. My new service guy, Alberto was also great when he came out.”
“We tried three other companies before RS Andrews and they are by far the most qualified and professional.”
“Everybody who's come here has been great.”
“They exceeded my expectations with the workmanship.”
“I highly recommend them. Their work is excellent??.”
“I do not always have the same person.”
“They were all helpful.”
“Albert is great!”
“I recognize a guy named 'D'”
“Each person that I encountered was professional.”
“The service technician that came the last two times was very knowledgeable, professional, and efficient.”
“The technician that services our house.”
“They did what they were supposed to do, I was pleased.”
“They were true to their word. He did what he said he would do”
“I would like to recognize Demarcus and Jantonio.”
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“I would like to recognize the plumber that worked with me. I do not remember his name but he did a great job. I would also like to recognize Ben, one of the managers. He was very helpful to me as well.”
“When they came to service the heat and air. They took care of it nicely.”
“I would like to recognize Brent for his exceptional service!”
“Dari P.”
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“I would recognize Josh Holmes and Omar. Omar is my plumber and Josh is my electrician.”
“I would like to recognize Andrew for his exceptional service. I think he moved out to a new region though. I was sad that he left because he has always been really good. The new technician that came out was very knowledgeable, professional, helped me to understand the problem, and took care of it right away. I was satisfied with that.”
“They have always come when I call them, which is an outstanding feature.”
“One of the technicians I used to have always did great.”
“They were one time.”
“The crew did a good job.”
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“The technician was knowledgeable and helpful.”
“The same guy who serviced me last time I would like for him to come out again the next time and service me again.”
“I would like to recognize the guy that came back out. He said if I had any more problems I could call him. I appreciated him doing what I wanted, to my satisfaction. I don't mind paying more for good customer service.”
“I would not recommend them.”
“I would like to recognize Albert he was very knowledgeable and answered all questions and made me feel comfortable.”
“Dee always goes above and beyond. He would always tell me if there was something else that needed working on. He would always give me information to keep my unit working better.”
“I am amazed how quiet the outside units are.”
“I would like to recognize the technician for his exceptional service. He was very thorough, respectful, and knowledgeable.”
“They exceeded my expectations with professionalism, promptness, and quality.”
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“We always receive very good service from RS Andrews. The technicians are very thorough and informative.”
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“RS Andrews Air Conditioning, Heating & Plumbing met or exceeded my expectations in everything overall. They were pretty good, comprehensive people.”
“Everyone I have dealt with from RS Andrews has been great.”
“The technicians at RS Andrews are very friendly and knowledgeable.”
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“I have used RS Andrews for both a/c and plumbing. The plumbing was so bad of an experience. I would have a hard time recommending RS Andrews because of it.”
“The regular maintenance has always been fine but I can't recommenced them based on my current experience.”
“They met my expectations in the inspection.”
“They met my expectations.”
“Their professionalism and friendliness exceeded my expectations.”
“They were professional, dependable, and reliable.”
“I am likely to recommend RS Andrews Air Conditioning, Heating & Plumbing to a friend and I already have! They are very professional, on time, dependable and their followup is outstanding.”
“He always does an exceptional job. so I always expect that.”
“All of the expectations were met.”
“I was most satisfied with the service price.”
“RS Andrews Air Conditioning, Heating & Plumbing installed my HVAC unit and provided excellent service!”
“I am satisfied with how prompt they were, their timeliness, they never blew me off, and they always made me feel like I mattered.”
“Andrew has been absolutely superb! If I ever had a problem and didn't feel comfortable with it, he came right out and fixed it. Everybody else has been good too! The last technician that came out to do my winter service on my furnace was absolutely great too!”
“It is reassuring to have a company deliver quality and trusted service. As a homeowner I like having piece of mind and someone to call on in time of need for heating, plumbing and electrical work.”
“Great service! Polite, courteous, and on-time. They clearly defined everything that they were going to do as well as advise me on other items that we needed to address, so very thorough. They were respectful of my home and my family during times, but also able to assist in emergencies. So, overall excellent service!”
“They were punctual and somewhat professional. However, they did not honor my request.”
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“Their entire staff is very professional, more than any competitors. They have a very organized scheduling team; they give you updates and reminders about when they'll show up, and when they get there they get the job done. I had an experience with a guy who did very honest work, and it was refreshing to see a company care so much.”
“No, but then again this is for maintenance work. So it worked before and it worked after.”
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