R.S. Andrews Services, Inc.
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

R.S. Andrews Services, Inc. has received 4.7 out of 5 stars based on 199 customer surveys conducted through GuildQuality.
5
162
4
21
3
12
2
3
1
1
8th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews provides repair, maintenance, and installation of air conditioning and heating equipment. The company also offers indoor air quality products and air duct cleaning.
Warranty
The company offers parts-and-labor warranties ranging from one to ten years.
Company History
R.S. Andrews was founded in 1968.
Distinctions
The company received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs multiple North American Technician Excellence (NATE) certified technicians. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees are background checked and certified drug-free.
Areas Served
Canton, Waleska, Woodstock, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3617 Clearview Parkway
Atlanta, GA 30340
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
Licenses
CN209549

Compiled Score:

R.S. Andrews Services, Inc. has received 4.7 out of 5 stars based on 199 customer surveys conducted through GuildQuality.
5
162
4
21
3
12
2
3
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/15/2020

No review comments provided

Review by
12/10/2020

No review comments provided

Review by
12/09/2020

“Brent was very helpful throughout the entire process.”

Review by
12/08/2020

“if you are looking for a dependable and reliable company that gives you fair pricing, this is the company to go with!”

Review by
12/08/2020

“They're a great company. I used them for plumbing, and now to have all my ducts thoroughly cleaned in my house. It was great service.”

Review by
12/08/2020

No review comments provided

Review by
12/03/2020

“Timely delivery of equipment”

Review by
12/03/2020

No review comments provided

Review by
12/02/2020

“I don't remember names but everyone who came to the house was wonderful, professional and dealt with our puppy really well. Everyone took time to let the puppy know who they were as they were coming in and out with equipment. We had a great experience.”

Review by
12/01/2020

“They met and exceeded my expectations in customer service.”

Review by
12/01/2020

“The met my expectations by solving my air conditioning problems.”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“Dari Payrow and his team are great.”

Review by
11/20/2020

“They explained every step to meet my satisfaction.”

Review by
10/21/2020

“They exceeded the whole installation from start to finish, the pricing, the discount offered, and it was just a great experience! They were absolutely fantastic and I checked with many”

Review by
10/13/2020

“Their expertise and focus exceeded my expectations. The salesman that came to assess was very knowledgeable and focused on what would be best for me. The installers were focused and worked very hard. They knew exactly what they were doing and did a wonderful job.”

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

“They were professional and timely. They have qualified technicians.”

Review by
10/12/2020

No review comments provided

Review by
10/12/2020

“I would like to recognize the technician.”

Review by
10/12/2020

“I would like to recognize the technicians. The technicians are awesome and are good about giving feedback about other things.”

Review by
10/12/2020

“They are better than the other companies in Atlanta.”

Review by
10/12/2020

“They finally fixed the drain pipe issue and we have taken out a service contract with them so they checked my A/C and now I have to have them come out for the heating.”

Review by
10/12/2020

No review comments provided

Review by
10/29/2019

“I would like to recognize the technician for his exceptional service!”

Review by
10/28/2019

“All the maintenance people that have come out are usually very good.”

Review by
10/11/2019

No review comments provided

Review by
10/09/2019

No review comments provided

Review by
10/08/2019

“Everyone I worked with was fantastic.”

Review by
10/08/2019

“Come out on a very hot day, and were able to get the HVAC unit back up and running quickly and efficiently.”

Review by
10/08/2019

“They met all of my expectations.”

Review by
10/04/2019

No review comments provided

Review by
10/04/2019

No review comments provided

Review by
10/02/2019

“Responded to all they said they would do particularly with the inspections for the summer and the winter season.”

Review by
10/02/2019

No review comments provided

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

“RS Andrews Air Conditioning, Heating & Plumbing met/exceeded my expectations in all areas.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I would like to recognize John, my installation technician, for exceptional service.”

Review by
09/30/2019

“The last contractor out. He didn't give up until he fixed the problem!”

Review by
09/30/2019

“Everybody they sent here has always been top quality.”

Review by
09/30/2019

“We have been using them ever since we have been in this house and we plan to keep using them.”

Review by
09/30/2019

“They met my expectations.”

Review by
09/28/2019

“RS Andrews is consistent with providing quality service.”

Review by
09/28/2019

“I appreciate the service.”

Review by
09/28/2019

“We've had some problems recently. When the rep did my heating and air checking they left my crawl space open and let mice in and refused to take responsibility for it. I've been talking to an attorney to resolve this.”

Review by
09/26/2019

“RS Andrews Air Conditioning, Heating & Plumbing is a very good company.”

Review by
09/25/2019

“I would like to recognize Ben, he did a great job and Drako in the electrical department.”

Review by
09/25/2019

“They were on time. They completed the job in a timely manner. The employees are very professional.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“I just love when people come in and respect my area and home. They are so respectful and I'm really impressed by the little booties on their feet before coming in. I just love the way they respected my space. They didn't knock over anything and made sure everything was very clean. Very respectful.”

Review by
09/24/2019

“RS Andrews met my expectations because all they are doing is upkeeping twice a year and checking the condition of my furnace.”

Review by
09/24/2019

“They were really good about discussing and not pushing us on purchasing the furnaces and they knew the products very well. They would make good recommendations about what would work best based on the space. They put in a new water heater about 3 years ago and every time someone comes out, we get complements on the workmanship and quality of the install. They are also great about communicating what the charge is going to be for each service call. They are great about taking the time to explain what the issues are and to allow the consumer the ability to make the best informed decision for our home.”

Review by
09/24/2019

“The lead person on the repair job is the one that came back and said that he asked them to lower the price so he should be recognized, but I don't have his name with me right now.”

Review by
09/24/2019

“Overall, we've been very pleased with RS Andrews compared to other companies we've used.”

Review by
09/24/2019

“I have always been satisfied with the service from RS Andrews and have used them for 20 years!”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Having multiple trade specialties within the same company made it abundantly easier to coordinate, and they did an excellent job coordinating the scope and deployment of the work. It was much easier as opposed to hiring somebody who was a different company for two or three of those trades.”

Review by
09/24/2019

“My service person, Obed Diaz, was always outstanding and the reason I stayed with RS Andrews. I was disappointed to see him go. My new service guy, Alberto was also great when he came out.”

Review by
09/24/2019

“We tried three other companies before RS Andrews and they are by far the most qualified and professional.”

Review by
09/24/2019

“Everybody who's come here has been great.”

Review by
09/24/2019

“They exceeded my expectations with the workmanship.”

Review by
09/19/2019

“I highly recommend them. Their work is excellent??.”

Review by
09/19/2019

“I do not always have the same person.”

Review by
09/18/2019

“They were all helpful.”

Review by
09/18/2019

“Albert is great!”

Review by
09/18/2019

“I recognize a guy named 'D'”

Review by
09/18/2019

“Each person that I encountered was professional.”

Review by
09/18/2019

“The service technician that came the last two times was very knowledgeable, professional, and efficient.”

Review by
09/18/2019

“The technician that services our house.”

Review by
09/18/2019

“They did what they were supposed to do, I was pleased.”

Review by
09/18/2019

“They were true to their word. He did what he said he would do”

Review by
09/18/2019

“I would like to recognize Demarcus and Jantonio.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would like to recognize the plumber that worked with me. I do not remember his name but he did a great job. I would also like to recognize Ben, one of the managers. He was very helpful to me as well.”

Review by
09/18/2019

“When they came to service the heat and air. They took care of it nicely.”

Review by
09/18/2019

“I would like to recognize Brent for his exceptional service!”

Review by
09/18/2019

“Dari P.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would recognize Josh Holmes and Omar. Omar is my plumber and Josh is my electrician.”

Review by
09/18/2019

“I would like to recognize Andrew for his exceptional service. I think he moved out to a new region though. I was sad that he left because he has always been really good. The new technician that came out was very knowledgeable, professional, helped me to understand the problem, and took care of it right away. I was satisfied with that.”

Review by
09/18/2019

“They have always come when I call them, which is an outstanding feature.”

Review by
09/18/2019

“One of the technicians I used to have always did great.”

Review by
09/18/2019

“They were one time.”

Review by
09/06/2019

“The crew did a good job.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

“The technician was knowledgeable and helpful.”

Review by
08/15/2019

“The same guy who serviced me last time I would like for him to come out again the next time and service me again.”

Review by
08/15/2019

“I would like to recognize the guy that came back out. He said if I had any more problems I could call him. I appreciated him doing what I wanted, to my satisfaction. I don't mind paying more for good customer service.”

Review by
08/15/2019

“I would not recommend them.”

Review by
07/26/2019

“I would like to recognize Albert he was very knowledgeable and answered all questions and made me feel comfortable.”

Review by
07/26/2019

“Dee always goes above and beyond. He would always tell me if there was something else that needed working on. He would always give me information to keep my unit working better.”

Review by
07/26/2019

“I am amazed how quiet the outside units are.”

Review by
07/26/2019

“I would like to recognize the technician for his exceptional service. He was very thorough, respectful, and knowledgeable.”

Review by
07/26/2019

“They exceeded my expectations with professionalism, promptness, and quality.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“We always receive very good service from RS Andrews. The technicians are very thorough and informative.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: