R.S. Andrews Services, Inc.
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

R.S. Andrews Services, Inc. has received 4.8 out of 5 stars based on 139 customer surveys conducted through GuildQuality.
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9th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews provides repair, maintenance, and installation of air conditioning and heating equipment. The company also offers indoor air quality products and air duct cleaning.
Warranty
The company offers parts-and-labor warranties ranging from one to ten years.
Company History
R.S. Andrews was founded in 1968.
Distinctions
The company received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs a North American Technician Excellence (NATE) certified technician. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees are background checked and certified drug-free.
Areas Served
Canton, Waleska, Woodstock, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3617 Clearview Parkway
Atlanta, GA 30340
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
Licenses
CN209549

Compiled Score:

R.S. Andrews Services, Inc. has received 4.8 out of 5 stars based on 139 customer surveys conducted through GuildQuality.
5
121
4
10
3
4
2
3
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/06/2021

“I have used them multiple times and been more than satisfied with their promptness and professionalism.”

Review by
10/05/2021

“I don't remember the names of the works.”

Review by
10/05/2021

“I would like to recognize the technician from RS Andrews Air Conditioning, Heating & Plumbing for his exceptional service. I would also like to recognize Dari Payrow, the president of RS Andrews Air Conditioning, Heating & Plumbing, for his exceptional service. The fact that he reached out and made sure we were satisfied with everything shows their ability to go above and beyond for their clients. It was a nice touch.”

Review by
10/05/2021

“RS Andrews Air Conditioning, Heating & Plumbing met most of my expectations.”

Review by
10/05/2021

“I would like to recognize The late Jim Wallace for his exceptional service, then Marvin comes in second.”

Review by
10/05/2021

“They met and exceeded my expectations with their service.”

Review by
10/05/2021

“They were overall okay.”

Review by
10/05/2021

“The manager that came out was exceptional.”

Review by
10/04/2021

“RS Andrews Air Conditioning, Heating & Plumbing provided excellent, high quality service. Everything was explained to me in great detailed. I trusted the technicians who did the work.”

Review by
10/01/2021

“I can't think of any names at the moment to recognize anybody's exceptional service.”

Review by
10/01/2021

“There was an employee from RS Andrews Air Conditioning, Heating & Plumbing, that I would like to recognize for his exceptional service; however, he no longer works there.”

Review by
10/01/2021

“I would like to recognize the entire electrical team. They went well above and beyond to upgrade the entire system.”

Review by
10/01/2021

“I thought they did a great job.”

Review by
10/01/2021

“All areas met or exceeded expectations.”

Review by
10/01/2021

“RS Andrews' technicians are fantastic. Marvin was very thoughtful in his recommendations to me.”

Review by
10/01/2021

“RS Andrews Air Conditioning, Heating & Plumbing met my expectations with the heating/air conditioning and the hot water heater.”

Review by
10/01/2021

“I would like to recognize the repairman for his exceptional service.”

Review by
10/01/2021

“They met them all.”

Review by
10/01/2021

“They have met my expectations with the servicing of the units.”

Review by
10/01/2021

“RS Andrews Air Conditioning, Heating & Plumbing met and exceeded my expectations because Marvin did a great job explaining everything he was doing and explaining what the problem was and what needed to be fixed.”

Review by
10/01/2021

“Great company. I have used them for years.”

Review by
10/01/2021

“I am not sure of his name but I would like to recognize the main technician. I believe his name was Andy.”

Review by
10/01/2021

“RS Andrews did not catch maintenance requirements on my HVAC when they came out for a check-up.”

Review by
12/15/2020

No review comments provided

Review by
12/10/2020

“I had a gentleman clean out our basement subpump, and after watching him do the work I realized it was definitely not a job I would want to do, but he did it with a good attitude. I was impressed with his work ethic.”

Review by
12/08/2020

“They were able to knock the job out in one day which helped a lot because of my special needs son. The entire process from sizing to scheduling the install was great and the company was very accommodating! They also explained the process of how the sytems works perfectly!”

Review by
12/08/2020

“RS Andrews Air Conditioning, Heating & Plumbing met all of my expectations. They did exactly what they said they'd do and how they were going to do it.”

Review by
12/08/2020

“They're a great company. I used them for plumbing, and now to have all my ducts thoroughly cleaned in my house. It was great service.”

Review by
12/03/2020

“I would like to recognize Lesly Rock.”

Review by
12/03/2020

“Timely delivery of equipment”

Review by
12/01/2020

“They met all expectations.”

Review by
12/01/2020

“Dari Payrow and his team are great.”

Review by
12/01/2020

“I've been an RS Andrew's customer for ten years and they are an excellent service provider.”

Review by
12/01/2020

“The met my expectations by solving my air conditioning problems.”

Review by
12/01/2020

“The price was good, and they got it done quickly.”

Review by
11/09/2020

“5 1/2 Stars”

Review by
11/02/2020

“I would like to recognize the sales guy.”

Review by
11/02/2020

“I would like to recognize Isaac for his exceptional service.”

Review by
10/30/2020

“I would like to recognize Ben and Dari for their exceptional service.”

Review by
10/30/2020

“I would like to recognize the plumber (Jason Jones) and the electrician. The plumber had a particularly difficult job to deal with. Steven was good. Greg, with HVAC, was really nice. He had to deal with our dogs. He was really courteous. Every one of them was good.”

Review by
10/30/2020

“The service person was pleasant, knowledgeable, and cooperative. They completed the job to my satisfaction.”

Review by
10/30/2020

“They came out more than a couple of times to resolve an issue without any difficulty.”

Review by
10/30/2020

“They all came and did a good job.”

Review by
10/30/2020

“They provided an excellent service in the timeframe that I needed, they were at my doorstep in less than three hours!”

Review by
10/30/2020

“They are very professional. The installation was good. The tuneups are good. The people are all very friendly.”

Review by
10/30/2020

“Their product knowledge exceeded my expectations.”

Review by
10/30/2020

“RS Andrews meet the expectations of being available to come out quickly to take a look out our problem.”

Review by
10/21/2020

“The customer service agent was very professional, knowledgable, and helpful! I even took pictures of the unit to share with others, it has been an excellent experience!”

Review by
10/13/2020

“Brent Weiss, that came out beforehand to assess everything. He did a great job and gave me several options to choose from. He was very knowledgeable and friendly. The installers of the condenser, Gaspar and Gilberto, did an outstanding job.”

Review by
10/12/2020

“I was satisfied with their speed.”

Review by
10/12/2020

“They were professional and timely. They have qualified technicians.”

Review by
10/12/2020

“I would recommend them.”

Review by
10/12/2020

“They finally fixed the drain pipe issue and we have taken out a service contract with them so they checked my A/C and now I have to have them come out for the heating.”

Review by
10/12/2020

“I would like to recognize the technicians. The technicians are awesome and are good about giving feedback about other things.”

Review by
10/12/2020

“They met or exceeded my expectations with their promptness and in communicating with me as far as appointment times and such.”

Review by
10/12/2020

“I would like to recognize the technician.”

Review by
10/12/2020

“The timeliness and resolution met/exceeded my expectations.”

Review by
10/29/2019

“I would like to recognize the technician for his exceptional service!”

Review by
10/28/2019

“All the maintenance people that have come out are usually very good.”

Review by
10/11/2019

No review comments provided

Review by
10/09/2019

No review comments provided

Review by
10/08/2019

“Everyone I worked with was fantastic.”

Review by
10/08/2019

“Come out on a very hot day, and were able to get the HVAC unit back up and running quickly and efficiently.”

Review by
10/08/2019

“They met all of my expectations.”

Review by
10/04/2019

No review comments provided

Review by
10/04/2019

No review comments provided

Review by
10/02/2019

“Responded to all they said they would do particularly with the inspections for the summer and the winter season.”

Review by
10/02/2019

No review comments provided

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

“RS Andrews Air Conditioning, Heating & Plumbing met/exceeded my expectations in all areas.”

Review by
09/30/2019

“The last contractor out. He didn't give up until he fixed the problem!”

Review by
09/30/2019

“We have been using them ever since we have been in this house and we plan to keep using them.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Everybody they sent here has always been top quality.”

Review by
09/30/2019

“I would like to recognize John, my installation technician, for exceptional service.”

Review by
09/30/2019

“They met my expectations.”

Review by
09/28/2019

“RS Andrews is consistent with providing quality service.”

Review by
09/28/2019

“I appreciate the service.”

Review by
09/28/2019

“We've had some problems recently. When the rep did my heating and air checking they left my crawl space open and let mice in and refused to take responsibility for it. I've been talking to an attorney to resolve this.”

Review by
09/26/2019

“RS Andrews Air Conditioning, Heating & Plumbing is a very good company.”

Review by
09/25/2019

“I would like to recognize Ben, he did a great job and Drako in the electrical department.”

Review by
09/25/2019

“They were on time. They completed the job in a timely manner. The employees are very professional.”

Review by
09/24/2019

“RS Andrews met my expectations because all they are doing is upkeeping twice a year and checking the condition of my furnace.”

Review by
09/24/2019

“They were really good about discussing and not pushing us on purchasing the furnaces and they knew the products very well. They would make good recommendations about what would work best based on the space. They put in a new water heater about 3 years ago and every time someone comes out, we get complements on the workmanship and quality of the install. They are also great about communicating what the charge is going to be for each service call. They are great about taking the time to explain what the issues are and to allow the consumer the ability to make the best informed decision for our home.”

Review by
09/24/2019

“I have always been satisfied with the service from RS Andrews and have used them for 20 years!”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Overall, we've been very pleased with RS Andrews compared to other companies we've used.”

Review by
09/24/2019

“i just love when people come in and respect my area and home. They are so respectful and I'm really impressed by the little booties on their feet before coming in. I just love the way they respected my space. They didn't knock over anything and made sure everything was very clean. Very respectful.”

Review by
09/24/2019

“They exceeded my expectations with the workmanship.”

Review by
09/24/2019

“The lead person on the repair job is the one that came back and said that he asked them to lower the price so he should be recognized, but I don't have his name with me right now.”

Review by
09/24/2019

“My service person, Obed Diaz, was always outstanding and the reason I stayed with RS Andrews. I was disappointed to see him go. My new service guy, Alberto was also great when he came out.”

Review by
09/24/2019

“Everybody who's come here has been great.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“We tried three other companies before RS Andrews and they are by far the most qualified and professional.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Having multiple trade specialties within the same company made it abundantly easier to coordinate, and they did an excellent job coordinating the scope and deployment of the work. It was much easier as opposed to hiring somebody who was a different company for two or three of those trades.”

Review by
09/19/2019

“I highly recommend them. Their work is excellent?.”

Review by
09/19/2019

“I do not always have the same person.”

Review by
09/18/2019

“The technician that services our house.”

Review by
09/18/2019

“They did what they were supposed to do, I was pleased.”

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