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FEATURED REVIEWS
“They have excellent service, and I have 100% satisfaction with them.”
“RS Andrews Air Conditioning, Heating & Plumbing has always been great in terms of service and promptness. It gives my wife and I a sense of relief knowing which tech will come and having them call ahead. With Covid and family life, sometimes things come up, so for them to call ahead and send a picture of the tech, I know who is showing up. This adds some relief to my wife and I. There is a sense of comfort.”
“RS Andrews Air Conditioning, Heating & Plumbing provided excellent, high quality service. Everything was explained to me in great detailed. I trusted the technicians who did the work.”
“I am very pleased with service and responsiveness provided by RS Andrews Air Conditioning, Heating & Plumbing.”
“RS Andrews' technicians are fantastic. Marvin was very thoughtful in his recommendations to me.”
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“My experience with Erica was the best I have had in a long time. She was not only helpful but also informative. My problem is not the workers but rather the wait time for an appointment”
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“They have always done a good job for us.”
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“Your service people are always prompt, friendly and efficient.”
“Although I’ve had fantastic experiences with RS Andrews in the past I must say this one was disappointing My original window was 10-2. Just prior to 2pm I received a text stating the technician is taking longer than expected on his previous call Understandable and no problem Shortly after 2 pm I got another text stating the tech was “on the way”. I also got a phone call stating the same Great Over 90 minutes later another text stating he was still at the previous stop (we’re at 3:50 pm now for my 10 am - 2 pm window) Called customer service who contacted dispatch who said they would get in touch with the tech Around 5 pm the tech called stating he could be at our home at about 7:30-8:00 After initially agreeing I again called customer service to cancel/ reschedule figuring there even if he were to arrive at 7:30 it would be at least 2 hours till he was done, probably tired, hungry and maybe prone to error My new window is scheduled for next week”
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“The last few times we have used RS Andrews, we have had service issues requiring rework by members of the team. Both plumbing and HVAC”
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“I am likely to recommend RS Andrews Air Conditioning, Heating & Plumbing because of their professional quality and service. The trust is higher than what I've seen from other contractors. There is a high level of trust from their service that I've used for years. They are trustworthy, and the quality is unmatched. I don't feel like they're trying to pull one over on me. I value their transparency and attention to detail.”
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“RS Andrews has been serving us for several years. If there are ever any problems, they always correct the problems at no charge to me.”
“They have excellent service, and I have 100% satisfaction with them.”
“all employees were polite. I was very happy”
“I have used them multiple times and been more than satisfied with their promptness and professionalism.”
“RS Andrews Air Conditioning, Heating & Plumbing has always been great in terms of service and promptness. It gives my wife and I a sense of relief knowing which tech will come and having them call ahead. With Covid and family life, sometimes things come up, so for them to call ahead and send a picture of the tech, I know who is showing up. This adds some relief to my wife and I. There is a sense of comfort.”
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“Jim Wallace took care of my unit, but he passed away. Marvin took over, and he is just as cool, and he knows his business. He does exactly what he says he's going to do. However, they could improve on the response time to customers with emergencies.”
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“I purchased a Nest Thermostat and it took 3 people to get it working properly. It was set on a setting that I did not know how to adjust. I work at night and I needed it be cold when I sleep. Because it could not detect movement it reversed to the hotter temperature. The 3rd person I had come out I asked that he check the settings. He said that he would clean the outside unit and that of course did not help. The manager came out and detected that the setting was incorrect and since then I have not had any problems. I thought it was ridiculous that no one could help with the nest.”
“RS Andrews Air Conditioning, Heating & Plumbing provided excellent, high quality service. Everything was explained to me in great detailed. I trusted the technicians who did the work.”
“They provided quality service for the installation and have been good at maintaining our heating, electrical et plumbing work.”
“RS Andrews' technicians are fantastic. Marvin was very thoughtful in his recommendations to me.”
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“Great company. I have used them for years.”
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“I am very pleased with service and responsiveness provided by RS Andrews Air Conditioning, Heating & Plumbing.”
“RS Andrews did not catch maintenance requirements on my HVAC when they came out for a check-up.”
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“They're a great company. I used them for plumbing, and now to have all my ducts thoroughly cleaned in my house. It was great service.”
“if you are looking for a dependable and reliable company that gives you fair pricing, this is the company to go with!”
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“I've been an RS Andrew's customer for ten years and they are an excellent service provider.”
“5 1/2 Stars”
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“The guys are always polite and helpful.”
“The service person was pleasant, knowledgeable, and cooperative. They completed the job to my satisfaction.”
“RS Andrews was on-time, they estimated the job prior to doing the work. Satisfactory job completion.”
“They provided an excellent service in the timeframe that I needed, they were at my doorstep in less than three hours!”
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“They are very professional. The installation was good. The tuneups are good. The people are all very friendly.”
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“I would recommend them.”
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“They were professional and timely. They have qualified technicians.”
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“Come out on a very hot day, and were able to get the HVAC unit back up and running quickly and efficiently.”
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“Responded to all they said they would do particularly with the inspections for the summer and the winter season.”
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“We have been using them ever since we have been in this house and we plan to keep using them.”
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