R.S. Andrews Services, Inc.
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

R.S. Andrews Services, Inc. has received 4.7 out of 5 stars based on 225 customer surveys.
5
176
4
31
3
13
2
4
1
1
7th year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews provides repair, maintenance, and installation of air conditioning and heating equipment. The company also offers indoor air quality products and air duct cleaning.
Warranty
The company offers parts-and-labor warranties ranging from one to ten years.
Company History
R.S. Andrews was founded in 1968.
Distinctions
The company received the Dave Lennox 5 Year Excellence Award in 2011 and is a Lennox Premier Dealer. The company employs multiple North American Technician Excellence (NATE) certified technicians and is certified by the National Air Duct Cleaners Association. R.S. Andrews is a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees are background checked and certified drug-free.
Areas Served
Canton, Waleska, Woodstock, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3617 Clearview Parkway
Atlanta, GA 30340
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 3:00 pm
Sun
Closed
Licenses
CN209549

Compiled Score:

R.S. Andrews Services, Inc. has received 4.7 out of 5 stars based on 225 customer surveys.
5
176
4
31
3
13
2
4
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/29/2019

“I would like to recognize the technician for his exceptional service!”

Review by
10/28/2019

“All the maintenance people that have come out are usually very good.”

Review by
10/11/2019

No review comments provided

Review by
10/09/2019

No review comments provided

Review by
10/08/2019

“Everyone I worked with was fantastic.”

Review by
10/08/2019

“Come out on a very hot day, and were able to get the HVAC unit back up and running quickly and efficiently.”

Review by
10/08/2019

“They met all of my expectations.”

Review by
10/04/2019

No review comments provided

Review by
10/04/2019

No review comments provided

Review by
10/02/2019

“Responded to all they said they would do particularly with the inspections for the summer and the winter season.”

Review by
10/02/2019

No review comments provided

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

“RS Andrews Air Conditioning, Heating & Plumbing met/exceeded my expectations in all areas.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“I would like to recognize John, my installation technician, for exceptional service.”

Review by
09/30/2019

“The last contractor out. He didn't give up until he fixed the problem!”

Review by
09/30/2019

“Everybody they sent here has always been top quality.”

Review by
09/30/2019

“We have been using them ever since we have been in this house and we plan to keep using them.”

Review by
09/30/2019

“They met my expectations.”

Review by
09/28/2019

“RS Andrews is consistent with providing quality service.”

Review by
09/28/2019

“I appreciate the service.”

Review by
09/28/2019

“We've had some problems recently. When the rep did my heating and air checking they left my crawl space open and let mice in and refused to take responsibility for it. I've been talking to an attorney to resolve this.”

Review by
09/26/2019

“RS Andrews Air Conditioning, Heating & Plumbing is a very good company.”

Review by
09/25/2019

“I would like to recognize Ben, he did a great job and Drako in the electrical department.”

Review by
09/25/2019

“They were on time. They completed the job in a timely manner. The employees are very professional.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“I just love when people come in and respect my area and home. They are so respectful and I'm really impressed by the little booties on their feet before coming in. I just love the way they respected my space. They didn't knock over anything and made sure everything was very clean. Very respectful.”

Review by
09/24/2019

“RS Andrews met my expectations because all they are doing is upkeeping twice a year and checking the condition of my furnace.”

Review by
09/24/2019

“They were really good about discussing and not pushing us on purchasing the furnaces and they knew the products very well. They would make good recommendations about what would work best based on the space. They put in a new water heater about 3 years ago and every time someone comes out, we get complements on the workmanship and quality of the install. They are also great about communicating what the charge is going to be for each service call. They are great about taking the time to explain what the issues are and to allow the consumer the ability to make the best informed decision for our home.”

Review by
09/24/2019

“The lead person on the repair job is the one that came back and said that he asked them to lower the price so he should be recognized, but I don't have his name with me right now.”

Review by
09/24/2019

“Overall, we've been very pleased with RS Andrews compared to other companies we've used.”

Review by
09/24/2019

“I have always been satisfied with the service from RS Andrews and have used them for 20 years!”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Having multiple trade specialties within the same company made it abundantly easier to coordinate, and they did an excellent job coordinating the scope and deployment of the work. It was much easier as opposed to hiring somebody who was a different company for two or three of those trades.”

Review by
09/24/2019

“My service person, Obed Diaz, was always outstanding and the reason I stayed with RS Andrews. I was disappointed to see him go. My new service guy, Alberto was also great when he came out.”

Review by
09/24/2019

“We tried three other companies before RS Andrews and they are by far the most qualified and professional.”

Review by
09/24/2019

“Everybody who's come here has been great.”

Review by
09/24/2019

“They exceeded my expectations with the workmanship.”

Review by
09/19/2019

“I highly recommend them. Their work is excellent??.”

Review by
09/19/2019

“I do not always have the same person.”

Review by
09/18/2019

“They were all helpful.”

Review by
09/18/2019

“Albert is great!”

Review by
09/18/2019

“I recognize a guy named 'D'”

Review by
09/18/2019

“Each person that I encountered was professional.”

Review by
09/18/2019

“The service technician that came the last two times was very knowledgeable, professional, and efficient.”

Review by
09/18/2019

“The technician that services our house.”

Review by
09/18/2019

“They did what they were supposed to do, I was pleased.”

Review by
09/18/2019

“They were true to their word. He did what he said he would do”

Review by
09/18/2019

“I would like to recognize Demarcus and Jantonio.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would like to recognize the plumber that worked with me. I do not remember his name but he did a great job. I would also like to recognize Ben, one of the managers. He was very helpful to me as well.”

Review by
09/18/2019

“When they came to service the heat and air. They took care of it nicely.”

Review by
09/18/2019

“I would like to recognize Brent for his exceptional service!”

Review by
09/18/2019

“Dari P.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I would recognize Josh Holmes and Omar. Omar is my plumber and Josh is my electrician.”

Review by
09/18/2019

“I would like to recognize Andrew for his exceptional service. I think he moved out to a new region though. I was sad that he left because he has always been really good. The new technician that came out was very knowledgeable, professional, helped me to understand the problem, and took care of it right away. I was satisfied with that.”

Review by
09/18/2019

“They have always come when I call them, which is an outstanding feature.”

Review by
09/18/2019

“One of the technicians I used to have always did great.”

Review by
09/18/2019

“They were one time.”

Review by
09/06/2019

“The crew did a good job.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

“The technician was knowledgeable and helpful.”

Review by
08/15/2019

“The same guy who serviced me last time I would like for him to come out again the next time and service me again.”

Review by
08/15/2019

“I would like to recognize the guy that came back out. He said if I had any more problems I could call him. I appreciated him doing what I wanted, to my satisfaction. I don't mind paying more for good customer service.”

Review by
08/15/2019

“I would not recommend them.”

Review by
07/26/2019

“I would like to recognize Albert he was very knowledgeable and answered all questions and made me feel comfortable.”

Review by
07/26/2019

“Dee always goes above and beyond. He would always tell me if there was something else that needed working on. He would always give me information to keep my unit working better.”

Review by
07/26/2019

“I am amazed how quiet the outside units are.”

Review by
07/26/2019

“I would like to recognize the technician for his exceptional service. He was very thorough, respectful, and knowledgeable.”

Review by
07/26/2019

“They exceeded my expectations with professionalism, promptness, and quality.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“We always receive very good service from RS Andrews. The technicians are very thorough and informative.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“RS Andrews Air Conditioning, Heating & Plumbing met or exceeded my expectations in everything overall. They were pretty good, comprehensive people.”

Review by
07/26/2019

“Everyone I have dealt with from RS Andrews has been great.”

Review by
07/26/2019

“The technicians at RS Andrews are very friendly and knowledgeable.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“I have used RS Andrews for both a/c and plumbing. The plumbing was so bad of an experience. I would have a hard time recommending RS Andrews because of it.”

Review by
07/26/2019

“The regular maintenance has always been fine but I can't recommenced them based on my current experience.”

Review by
11/26/2018

“They met my expectations in the inspection.”

Review by
11/26/2018

“They met my expectations.”

Review by
11/21/2018

“Their professionalism and friendliness exceeded my expectations.”

Review by
11/21/2018

“They were professional, dependable, and reliable.”

Review by
11/21/2018

“I am likely to recommend RS Andrews Air Conditioning, Heating & Plumbing to a friend and I already have! They are very professional, on time, dependable and their followup is outstanding.”

Review by
11/21/2018

“He always does an exceptional job. so I always expect that.”

Review by
11/21/2018

“All of the expectations were met.”

Review by
11/21/2018

“I was most satisfied with the service price.”

Review by
11/21/2018

“RS Andrews Air Conditioning, Heating & Plumbing installed my HVAC unit and provided excellent service!”

Review by
11/21/2018

“I am satisfied with how prompt they were, their timeliness, they never blew me off, and they always made me feel like I mattered.”

Review by
11/21/2018

“Andrew has been absolutely superb! If I ever had a problem and didn't feel comfortable with it, he came right out and fixed it. Everybody else has been good too! The last technician that came out to do my winter service on my furnace was absolutely great too!”

Review by
11/21/2018

“It is reassuring to have a company deliver quality and trusted service. As a homeowner I like having piece of mind and someone to call on in time of need for heating, plumbing and electrical work.”

Review by
11/21/2018

“Great service! Polite, courteous, and on-time. They clearly defined everything that they were going to do as well as advise me on other items that we needed to address, so very thorough. They were respectful of my home and my family during times, but also able to assist in emergencies. So, overall excellent service!”

Review by
11/21/2018

“They were punctual and somewhat professional. However, they did not honor my request.”

Review by
11/21/2018

No review comments provided

Review by
11/12/2018

“Their entire staff is very professional, more than any competitors. They have a very organized scheduling team; they give you updates and reminders about when they'll show up, and when they get there they get the job done. I had an experience with a guy who did very honest work, and it was refreshing to see a company care so much.”

Review by
11/12/2018

“No, but then again this is for maintenance work. So it worked before and it worked after.”

Review by
11/05/2018

No review comments provided

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