Cunningham Associates Heating & Air Conditioning
13th year as a Best Pick
Best Pick 2018
certified company
Based on 447 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Cunningham Associates Heating & Air Conditioning has received 5 out of 5 stars (A-rating) based on 447 customer surveys conducted by Best Pick Reports.
13th year as a Best Pick Call
"Caring for you and your family's comfort and safety is foremost in our minds. Well-trained, knowledgeable, and friendly technicians who always put your interests first is the key."

Bob Cunningham | Founder
Company Information
Services Offered
Cunningham Associates maintains, repairs, and installs HVAC equipment. The company also offers maintenance agreements and installs a variety of products, including dehumidifiers, humidifiers, generators, and indoor air quality solutions.
The company honors all manufacturer warranties and offers a 100 percent satisfaction guarantee. Ten-year parts and labor warranties are offered with new equipment purchases. Maintenance and full-coverage agreements are also available.
Company History
The employee-owned company was founded by Bob Cunningham in 2003.
Employee Information
According to Bob, the company has front-line owner accessibility and trains all technicians with an emphasis on honesty.
Additional Information
Cunningham has donated over $300,000 to the Greater Atlanta Community Foundation since 2003.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs

“They showed up on time, they did what they were supposed to do, did it in a timely manner, and their technician was friendly. I used them for routine maintenance. I'd say they were an A. Everything works. Their customer service was very proactive.”

“Cunningham Associates did work for me. They did what they said they'd do, got in, and got out. They did a whole home replacement for three sets of units. They'll be doing routine maintenance for me. They haven't scheduled that yet, but they'll be doing the maintenance contract going forward. I'd give them an A.”

“Cunningham Associates reliably did what they said they would do. I had an annual maintenance contract. I'd give them an A.”

“Cunningham Associates sold me my air conditioning and furnace units, and have been servicing them over the years. I've found them to be very trustworthy and am comfortable with having the workmen in the house, and so forth. Cunningham Associates get A's across the board.”

“Fast service, efficient, and they fixed the issue. I think they are our routine maintenance. Definitely an A experience. Very easy to work with. I think they scheduled it and came at the time they scheduled. I am highly likely to recommend them.”

“I liked that they fixed my A/C and had good service. I would grade the overall experience with an A.”

“It was an external part of the A/C unit, so I referred to the home service guide and called 3 or 4 companies, several of which are well known. You see their trucks all over. They said they'd get back to me for an estimate. I talked to Cunningham. They picked up the phone and were able to talk to me right then and there in a relatively quick time, like next week. They did a good job and I'm happy. They get an A across the board.”

“The technicians are quite thorough.”

“Their thoroughness, honesty, and the accuracy of their work made it a positive experience. Cunningham Associates normally come do the seasonal check. I think something had happened with the Freon and they checked that. I'd give them an A. They've done a great job. I would definitely refer them to a friend or colleague.”

“They did what they said they were going to do, per the price they quoted and actually, were done early. They do a good job. They cover a couple of different properties for us. One of them was an isolated job, but they also do the routine maintenance for us on both properties. They were an A. We didn't have any issues. They were, if nothing else, early. Cleanliness wasn't perfect, but it was pretty close. They did a great job on expertise for us.”

“They do my twice a year, regular service. They haven't done any extra service. I have an annual contract with them. They're on time, efficient, get it done, leave, and everything's worked according to what it's supposed to do. They've done their job. I'd give them an A overall. They're very good at communicating. I can't think of something that they've done in multiple years that wouldn't be an A. Their technician, Tim, who is usually the one that comes out to take care of me, I'd give him the A+ as an individual.”

“Timely service, good service, and well trained servicemen made it positive. I mean we have a service contract, and they do annual maintenance and replacement of parts when necessary, and again, just a wholly satisfactory relationship. I'd rate them an A. I give them the highest marks across the board.”

“Cunningham Associates show up when they say they're going to show up. They do a good job when they're here. They're very courteous. Also, they're very considerate, and wear their booties so they don't mess up the house. We have a contract with them so they come out twice a year. They're excellent. I'd give them an A+. Highly likely to recommend them.”

“I liked that Cunningham Associates have great people. They are always on time. They do a good job. They clean up after themselves. They put on the booties when they walk in the house so they don't track dirt through the house. They just do everything right. They put in a new heating and air system for me, eight, nine, ten years ago, I can't remember exactly how long ago, and gave me a good recommendation on what they sold me. I'm very pleased with it, and they do my semi-annual maintenance. I would grade the overall experience with an A+. I have recommended them.”

“They always come out very quickly. They are excellent service people. Very low turn over with their service people and staff. I've been using them for several years and it's always the same people. They retain their employees. They installed a complete air conditioner and furnace, complete H-VAC system for us, and reworked all the duct work in our attic. I'm happy with it all. I'd give them an A+ overall. I like Cunningham a lot.”

“They were very professional, and I would recommend them to anybody. They did an outdoor unit and maybe an A-coil. I would grade the overall experience with an A+.”

“They're awesome, extra, extra awesome. I had a mold issue at my house before this one about 15 years ago. I got every story in the world from every mold remediation company in the world, and Bob Cunningham was the only person who would come out to my house, crawl into a very nasty, spidery crawlspace, take a look, give me a very honest answer, and charge me no money for his very honest expertise. Out of eight companies he was the only company to do that. Since then I've gotten nothing but stellar service. They've never tried to sell me anything I didn't need. They come out twice a year and service my unit. They show up with just the nicest, informed, intelligent technicians ever. They're just lovely people. They get A+ across the board.”

“We are big fans of Cunningham. We believe they are honest and always trust them to know what they are doing. Honestly, I wish all service companies were like them—A+.”

“I have used Cunningham for several years and have always found them to be highly competent and responsive, particularly in a couple of instances in which my A/C failed during extremely hot weather. I have total trust in this company.”

“I have always been extremely happy with Cunningham's service and have recommended them to friends and clients. Every serviceman has been top-notch and on time.”

“I have used Cunningham since the inception of the company. They hire the best technicians, and I have always been pleased with their service—A+.”

“The company is very professional and competent in all phases of its service to customers.”

“They were everything that the questions covered. I couldn't be more pleased. I will happily recommend them to anyone with HVAC needs.”

“Cunningham provides personalized service. They listen and adjust to customer needs. When there is an issue, a technician comes out quickly. I highly recommend them. They provide the kind of relationship based service that is hard to find these days.”

“Cunningham provides excellent HVAC service.”

“My initial communication with the manager on the phone Jerry was very professional and assured my trust level as they were coming out to inspect a house we were buying.”

“I have always been extremely happy with Cunningham's service and have recommended them to friends and clients. Every time I have recommended them I get a call thanking me for the recommendation. Every serviceman has been top notch and on time.?”

“The service technician arrived right on time for my service call and the office gave me notice he was on his way prior to arrival. He was thorough and took time to answer all of my questions about my A/C and any issues that he found. The overall customer service was excellent and I would recommend Cunningham Associates anytime.”

“Cunningham HVAC has installed two systems for us, and the experience has been great on both occasions.”

“The service from Cunningham Associates is always A+, scheduling is easy, technicians arrive on time and display total professionalism. I trust the firm and have never been disappointed.”

“We chose Cunningham HVAC because of their reputation, and they have exceeded our expectations! They are always on time, courteous, professional, and dependable. They do great work and communicate everything in language we understand. I highly recommend them.”

“Cunningham is very reliable and the people who come to your home are so professional. I have dealt with Bob for about 15 years and have always been very pleased with his work. He takes care of everyone in my family and all of my friends.”

“I have used Cunningham since the inception of the company. They hire the best technicians and I have always been pleased with their service.?”

“Cunningham has serviced us for years in Fulton County. We have moved to Cobb County and of course we called Cunningham to service our new house. They are the best!!”

“We used Cunningham back when I worked for hotels for many years. When a couple of my home HVAC units went down since those days, I knew that I could trust their responsiveness and commitment to excellence. They didn't disappoint and never have as far as I know. They are the BEST!!!”

“I have used Cunningham HVAC for my own house as well as my rental property. They have always provided excellent service. I recommended them several times to my friends and business associates. They are honest and trustworthy.”

“My experience with Cunningham HVAC has been positive. The technician has been polite and appears to be knowledgeable and professional.”

“My A/C unit was leaking inside my laundry room. Cunningham came right away and did a great job. Wonderful company!”

“Cunningham is great! They gave my HVAC a thorough diagnosis, presented me with a short-term fix and a long-term fix, and didn't try to pressure me to replace my unit right away. I went with the short-term fix and, because of their thoroughness, will use them when the time comes for the long-term fix, also known as a new unit!”

“I have rated Cunningham HVAC high on purpose. They earned it. I have had many HVAC service providers and Cunningham is the best by a mile. Your system will be checked out correctly and you will not be sold what you do not need. Connections and conductivity are vital checks that most others just gloss over and ignore. Not Cunningham. The service plan is a great idea to avoid the dead HVAC system in the middle of the heat wave or ice storm. It is a thorough inspection and well worth the investment. I am the home owner with the dead HVAC in July. One company wanted to replace the condenser unit but Cunningham repaired the leak and recharged the system for a considerable savings. Thanks!”

“I chose Cunningham HVAC after a client recommended them. I needed an honest evaluation of a HVAC situation and the possibility of establishing a business relationship with a service provider that would learn and know my systems. Cunningham has provided all that. I especially like that they are considerate of covering their shoes when they come into my house and that the same technicians return to service the equipment. When I have had a question or need additional information, I can discuss it with the owner.”

“I have used Cunningham HVAC for several years and have always found them to be highly competent and responsive, particularly in a couple of instances in which my air conditioning failed during extremely hot weather. I have total trust in this company. ?”

“We are big fans of Cunningham. We believe they are honest and always trust them to know what they are doing. Honestly, I wish all service companies were like them! I always highly recommend them.?”

“Good people providing consistently good service.”

“Cunningham have serviced our A/C for over 12 years and we just are thrilled with the quality service and people?.”

“I was very happy with the service and honesty of the technician. They didn't try to up-sell me on 10 different programs like I've experienced with other companies. They arrived on time, answered all of my questions, fixed my furnace, and kept my home clean. And the office is great to deal with too!”

“We've been customers of Cunningham for more than 5 years. They are professional, timely, courteous, and do good work.”

“Professional with outstanding customer service. It is a pleasure to deal with Cunningham. Communication is a key!!”

“Always prompt, thorough and friendly.”

“I had three different companies come out to quote my repairs and Cunningham was by far the best.”

“They have provided excellent service over many years and are always consistently professional and competent.”

“I have consistently been very pleased with the Cunningham HVAC service. Representatives have always answered my questions and been happy to explain in great detail when necessary.”

“From installation to performance to service - excellent experience!”

“15 years ago Bob Cunningham crawled around my crawlspace to assess the extent of a mold issue I had at my former residence. He was the only professional - out of five - to give me an honest and objective diagnosis and remedy for the problem. I have never used another HVAC company since. And my technician these days, William, is simply awesome.”

“Excellent knowledge, service, and expertise. Always friendly and polite.”

“Cunningham has serviced our 4 systems and 1 gas water heater for about 7 years now and they have always provided outstanding and honest service. They always pick up the phone and usually have a tech available in less than 24 hours - usually that same day. And from the guy who answers the phone to the tech that shows up, it's the same people every time which is great because our tech is familiar with our systems. We have an older unit that had the same reoccurring problems which other companies had both serviced and never been able to solve. The Cunningham tech spent hours cleaning the system, doing things I had never seen the others do, and that system has worked flawlessly since. It's now 13 years old and because of our routine maintenance contract with Cunningham it shows no signs of needing to be replaced. I don't doubt for a second if we hadn't found Cunningham we would have spent thousands of dollars to replace that unit by now. The tech also does a great job of documenting service dates and replacement parts by writing in black Sharpie on the unit itself. I remember being particularly impressed after their first service call years ago when they labeled all the pipes, ducts and gas & electrical lines going in and out of each unit and the water heater. The tech even discovered a few pinch points in our flexible ducting which improved air flow. Once again, something the other companies never bothered to address. It's hard to find companies like Cunningham now days. They are professional, do the job right the first time and communicate throughout the day if anything has changed. I rarely write reviews but am happy to do so when a company is as good as Cunningham.”

“Very friendly and professional.”

“I am a real estate agent in Atlanta. I have used Cunningham HVAC for my clients as well as for my personal home. They have both repaired and replaced HVAC systems in these homes. This is an excellent company!”

“It was all wonderful. I have a service contract with Cunningham Associates, and I love them. I would rate them excellent on everything.”

“Cunningham Associates is excellent. They're very, very good. They're quick, very professional, and very responsive, and they do excellent work. They are a first-class operation. I'd give them an A+.”

“Cunningham Associates came a month ago and last week, too. I love them. They're totally honest, and they work hard at trying to solve the problem. I started using them was because our unit had gone out, and I had a guy come out who barely looked at it, charged me money, and told me I needed a new unit. I already had Cunningham coming anyway for an estimate, and they said, 'You just have a bad wire.' He fixed it, so I started using them, and they are always good. They're super nice, courteous, and clean. The last time, they replaced an air conditioning unit for me. I'll give them an A+.”

“They're awesome—they're one of the few companies I would actually recommend. First of all, they're neat, they show up on time, they clean up after themselves, they wear the booties, and they're incredibly thorough. We've had quite a bit of work done with them. They were very professional. I'm getting ready to move, and I will absolutely have them come to fix whatever I need fixed and do whatever I need to do at my new house. In March, I think my upstairs unit was out, and they also had to service my downstairs unit. It was making a loud noise, so there was some type of repair and replacement on the downstairs unit for sure. I would give them an A+. It's been impeccable. I looked at another house a couple of years ago, and Mr. Cunningham himself came—free of charge—to look at the system and give me an idea of what it would cost when we moved there. They're an A+ for sure.”

“Cunningham Associates did some work for me earlier this year. I'd give them high marks across the board. They did a great job, and I'd highly recommend them. They replaced my home air conditioner. I'd describe my experience with them as excellent. The work was completed with no complaints.”

“They did a great job. They came out for a tune-up, and they replaced some stuff, too. The customer service is excellent. I used them because I got a referral from someone. It's an A+ for them.”

“I'm delighted to recommend Cunningham Associates in any way. I'm not going to say anything but great things about them because I think they do a wonderful job. I would rate them all fives on a scale of one to five. We think they're reliable. They're good people, and they are very thorough. We have two furnaces—one is really old, and one is really new—and they take care of both of them. We're very pleased. It's a great company. I can't say anything but good things about all the people and all the work they do.”

“My experience with Cunningham Associates was fabulous. They were quick, and they did a great job. They took care of my needs in an appropriate amount of time. They came out because something was wrong with my air conditioner. I would give them an A.”

“Cunningham Associates had a very capable service technician who dealt with an HVAC system that was here when we arrived. They made the thing work even though we couldn't get the right parts for it. The guy put the thing together, so I was very pleased. I'll give them an A.”

“They did a lot of work for me. They're responsive and quality oriented. Recently, they've repaired air conditioning systems and furnaces, and they've also replaced HVAC systems. I've probably used them for 25 years. I would describe their service to be excellent—it was completed with absolutely no complaints.”

“Cunningham Associates was just out two weeks ago. They put a new heating and air conditioning system in a rental house I own. They did it in the time frame they said they would, and there were no surprises. I've used them in the past on some other things. They came highly recommended by a friend of mine, and I've had a good experience with them. I'd give them an A—they're great.”

“I think Cunningham Associates was polite and easy to communicate with. They just seemed professional. They did some work on my heating and air, and I haven't noticed any problems. Some time ago, they put in zoned heating and air, and that was very nice. That's worked very well—I love that. I'll give them an A.”

“They did just a brief inspection after I closed on the house. I had an inspector come to check the ducts and make sure they were blowing right. Cunningham Associates replaced the thermostat on the main floor. He was really good about walking me through how to program it because it was new to me. I was really impressed by their customer service. They earned an A.”

“I've dealt with them for a long time, and I think they've done a great job. In fact, we've had some of the bigger companies come out, and the folks weren't up to the caliber of Cunningham Associates. Everybody's nice, and they're knowledgeable. I have no problem having those guys come out and deal with my wife—she handles all that stuff. I haven't had any problems, so I've been very pleased with them. I have a service agreement with them, so they serviced the system and made sure everything was correct. Previously, my A/C wasn't working, so I called, and they were there. I don't even think it took a couple of hours—it was quick. It wasn't a dire emergency, but they're Johnny-on-the-spot. They've done nothing but exceed expectations all the way around, so I'd give them the best grade I can give them.”

“Cunningham Associates was very professional, and I feel very safe having them in my home. They tend to be able to identify the problem quickly and accurately—more so than any other HVAC company I've dealt with. One of the problems they fixed for me was a low Freon situation, and another was the evacuator fan in the heating system. The hose in it was clogged, preventing the relay from opening up. I'll give them an A+.”

“The guy who came was friendly and straightforward. Cunningham Associates did a good job. They fixed my A/C and replaced my water pump. We went with them because we had a referral from my wife's parents. They're A+.”

“Cunningham Associates came out to do work for me last year. They're great. They're very knowledgeable, they came out on time, and they fixed us up right away. We had a busted damper, and they took care of us. I'd say they get an A+.”

“I like that you call and talk to Jim over there—he answers the phone. If it's not him, it's the other gentleman, and they get somebody out there as soon as possible to take care of whatever you need to have done. They replaced a board on my machine and looked at something on my fan, and then they came back to readjust it for me when the warm season came. I chose them because I'd used them before. I think they deserve an A+.”

“Their responsiveness, good customer service, and resolution of the issue made my experience with Cunningham Associates positive. Our unit was freezing up and not working properly, and they were able to fix the issue. Anyone I interacted with—whether by phone or in person—was very professional. I'll give them an A+.”

“They do what they say they're going to do. In this case, they replaced our systems. I've been using them for two years, and we're happy with them. We'll give them an A+.”

“Cunningham Associates had great customer service, and they were very easy to work with. One of my friends used them, and I was looking for a company when we moved here, so I chose them. They earned an A+.”

“They were very thorough, very honest, and straightforward with what needed to be done. They checked our whole air conditioning system in a new house that we'd purchased. They came out to make sure everything worked correctly and to do a springtime service. I'd give them an A+.”

“Cunningham Associates was great. The professionalism of the guys that came out made the experience positive. They're just great. They did a whole tune-up on the system, and then they took an HVAC vapor line into the wall a little further so I could finish the basement out. They had to completely drain the entire system, modify the pipe into the wall a little bit tighter, and then recharge it all. I'd give them an A+.”

“We've used Cunningham Associates several times over the years, and they did well. They take care of the maintenance for our heating and air. They're A+.”

“Cunningham Associates did the air conditioning. I've been using them probably for a couple of years. Their service keeps me with them. They installed an extra unit for my house, and they did a good job. I'd say they're an A.”

“They are always on time, and they're very conscientious and do a good job. I like that you can reach them after hours. They're just good people. I think they fixed the fan in my air conditioner. I've had them do other things as well over the last couple of years. Someone gave me their name and recommended them, so I went with them. I'd give them an A.”

“Cunningham Associates has been my heating company of choice for some years. I stuck with them so long because I like their service and their people, and they do a good job. I like the fact that they come when they say they're going to come. They keep my equipment functioning, and I have no problems. I'd give them an A. I have used them for more than five years. They come twice a year, or if I need them sooner—which I rarely do—they always come. I also like the fact that they have the same people come out over and over, and they don't change.”

“They came when they said they were going to come, and I felt like they were honest about the problem. The problem they came out to fix was something really small—one little piece died. I'd give them an A; I didn't have any problems at all.”

“Cunningham Associates does quality work. I like their professionalism and timeliness. They just came out for a routine checkup. I have a service contract with them, and I would definitely give them an A.”

“They were very good and very professional. I have a contract with them, and we bought a room air conditioning unit from them, too. They did some work on that for us. Cunningham Association gets an A.”

“They show up on time, and they do an OK job. We have three houses under contract with them, and they've done repairs at two of my properties. I've never been with anybody else. They've been good, so we kept them. I'd give them an A.”

“Cunningham Associates came out very promptly to fix a problem. Our air conditioner was broken. It was pouring rain, but they worked until it was done. We went with them because we've used them since we moved to Atlanta. They deserve an A.”

“Cunningham Associates is great. Their service and ability to come when I want is what makes them great. The last time, they came out at 8 o'clock on a Friday night when my HVAC was not cooling. Their customer service was great—I'd say they're an A.”

“We've had a problem with both our upstairs and downstairs furnaces, and I think Cunningham Associates have replaced one or both of them at some point in the last two years. They've done a good job, and the customer service was fine—I would give them an A.”

“I had air conditioner problems, and Cunningham Associates installed a new one. I'd give them an A.”

“They are good people. They came out when they were supposed to, and they did what they were supposed to do. They're a good company. They worked on my air conditioning and furnace. I got a referral, so that's why I went with them. They get an A.”

“Cunningham Associates has a stellar team. They're very knowledgeable, very patient, and accommodating. We had several HVAC systems installed for us. I found them, I like them, and I'm sticking with them—I'm very loyal that way. I'd give them an A.”

“They're good folks. I have a regular contract with them. They're really good. I like them.”

“Cunningham Associates showed up when they said they would. The guy was courteous, he cleaned up after himself, and he got the job done. They were servicing our heating and air systems for us. We've had them for years—five years or more. They're probably an A.”

“Cunningham Associates did work for me earlier this year, and they did a great job. They were very friendly and helpful, and they fixed it pretty quickly. He fixed the filter. I'll give them an A.”

“They have been great. We've been using them for a few years, and we keep coming back to them because of their location and because their techs are always very helpful. I think they're an A—they're great.”

“The service technician was very knowledgeable, and he suggested solutions to problems. They did a service call just to make sure the unit was up to snuff before the beginning of the summer season. I'd give them an A.”