Cunningham Associates Heating & Air Conditioning
13th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cunningham Associates Heating & Air Conditioning has received 4.9 out of 5 stars based on 447 customer surveys.
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13th year as a Best Pick Call
"Caring for you and your family's comfort and safety is foremost in our minds. Well-trained, knowledgeable, and friendly technicians who always put your interests first is the key."

Bob Cunningham | Founder
Company Information
Services Offered
Cunningham Associates maintains, repairs, and installs HVAC equipment. The company also offers maintenance agreements and installs a variety of products, including dehumidifiers, humidifiers, generators, and indoor air quality solutions.
Warranty
The company honors all manufacturer warranties and offers a 100 percent satisfaction guarantee. Ten-year parts and labor warranties are offered with new equipment purchases. Maintenance and full-coverage agreements are also available.
Company History
The employee-owned company was founded by Bob Cunningham in 2003.
Employee Information
According to Bob, the company has front-line owner accessibility and trains all technicians with an emphasis on honesty.
Additional Information
Cunningham has donated over $300,000 to the Greater Atlanta Community Foundation since 2003.
Licenses
CN002961
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs

Compiled Score:

Cunningham Associates Heating & Air Conditioning has received 4.9 out of 5 stars based on 447 customer surveys.
5
410
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33
3
3
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/26/2017

“I liked several things. They're reliable, they're prompt, they're flexible and they charge a fair rate. They replaced my air conditioning units. There were two of them. I've searched, probably gotten 3 or 4 different bids, and theirs was the most accurate, in the sense of what I needed and what I didn't need; where others were saying that I needed more than I needed. They were very professional. They know what they are talking about. In fact, in that instance, it was Mr. Cunningham who actually came. And that's another big positive, they are family owned and operated, and that is a very positive thing. I would grade the overall experience with an A. They sometimes showed up early. I have recommended them to about two or three other colleagues.”

Review by
09/26/2017

“They're awesome, extra, extra awesome. I had a mold issue at my house before this one about 15 years ago. I got every story in the world from every mold remediation company in the world, and Bob Cunningham was the only person who would come out to my house, crawl into a very nasty, spidery crawlspace, take a look, give me a very honest answer, and charge me no money for his very honest expertise. Out of eight companies he was the only company to do that. Since then I've gotten nothing but stellar service. They've never tried to sell me anything I didn't need. They come out twice a year and service my unit. They show up with just the nicest, informed, intelligent technicians ever. They're just lovely people. They get A+ across the board.”

Review by
09/26/2017

“Every time I've dealt with them, they're excellent. They are honest. If they make a mistake, they admit it. If Cunningham Associates make an estimate for something and charged you, or put something in the estimate that once they get in there and do the work, they find out they don't need, they are upfront and say it, and give you a lower price than what they estimated. I can't say enough about them. I've used them just for HVAC. I've got other rental properties, and so they've done regular maintenance, and they've done installation of a new system for me, as well. I would grade the overall experience with an A. I have recommended them.”

Review by
09/26/2017

“I liked that Cunningham Associates have great people. They are always on time. They do a good job. They clean up after themselves. They put on the booties when they walk in the house so they don't track dirt through the house. They just do everything right. They put in a new heating and air system for me, eight, nine, ten years ago, I can't remember exactly how long ago, and gave me a good recommendation on what they sold me. I'm very pleased with it, and they do my semi-annual maintenance. I would grade the overall experience with an A+. I have recommended them.”

Review by
09/26/2017

“They do my twice a year, regular service. They haven't done any extra service. I have an annual contract with them. They're on time, efficient, get it done, leave, and everything's worked according to what it's supposed to do. They've done their job. I'd give them an A overall. They're very good at communicating. I can't think of something that they've done in multiple years that wouldn't be an A. Their technician, Tim, who is usually the one that comes out to take care of me, I'd give him the A+ as an individual.”

Review by
09/26/2017

“They did what they said they were going to do, per the price they quoted and actually, were done early. They do a good job. They cover a couple of different properties for us. One of them was an isolated job, but they also do the routine maintenance for us on both properties. They were an A. We didn't have any issues. They were, if nothing else, early. Cleanliness wasn't perfect, but it was pretty close. They did a great job on expertise for us.”

Review by
09/26/2017

“They always come out very quickly. They are excellent service people. Very low turn over with their service people and staff. I've been using them for several years and it's always the same people. They retain their employees. They installed a complete air conditioner and furnace, complete H-VAC system for us, and reworked all the duct work in our attic. I'm happy with it all. I'd give them an A+ overall. I like Cunningham a lot.”

Review by
09/26/2017

“It was an external part of the A/C unit, so I referred to the home service guide and called 3 or 4 companies, several of which are well known. You see their trucks all over. They said they'd get back to me for an estimate. I talked to Cunningham. They picked up the phone and were able to talk to me right then and there in a relatively quick time, like next week. They did a good job and I'm happy. They get an A across the board.”

Review by
09/26/2017

“Good service. I would say they may have oversized the air conditioning unit we got off of them but I suppose that's a good thing, so I'll give them the benefit of the doubt. The service was clean. After they finished, there were no issues. Everything was good. They do routine maintenance and that's always been fine - no problems at all. I would say it'd be a straight B.”

Review by
09/26/2017

“Cunningham Associates show up when they say they're going to show up. They do a good job when they're here. They're very courteous. Also, they're very considerate, and wear their booties so they don't mess up the house. We have a contract with them so they come out twice a year. They're excellent. I'd give them an A+. Highly likely to recommend them.”

Review by
09/26/2017

“Their thoroughness, honesty, and the accuracy of their work made it a positive experience. Cunningham Associates normally come do the seasonal check. I think something had happened with the Freon and they checked that. I'd give them an A. They've done a great job. I would definitely refer them to a friend or colleague.”

Review by
09/26/2017

“Cunningham Associates did work for me. They did what they said they'd do, got in, and got out. They did a whole home replacement for three sets of units. They'll be doing routine maintenance for me. They haven't scheduled that yet, but they'll be doing the maintenance contract going forward. I'd give them an A.”

Review by
09/26/2017

“Timely service, good service, and well trained servicemen made it positive. I mean we have a service contract, and they do annual maintenance and replacement of parts when necessary, and again, just a wholly satisfactory relationship. I'd rate them an A. I give them the highest marks across the board.”

Review by
09/26/2017

“Cunningham Associates sold me my air conditioning and furnace units, and have been servicing them over the years. I've found them to be very trustworthy and am comfortable with having the workmen in the house, and so forth. Cunningham Associates get A's across the board.”

Review by
09/26/2017

“They showed up on time, they did what they were supposed to do, did it in a timely manner, and their technician was friendly. I used them for routine maintenance. I'd say they were an A. Everything works. Their customer service was very proactive.”

Review by
09/26/2017

“Fast service, efficient, and they fixed the issue. I think they are our routine maintenance. Definitely an A experience. Very easy to work with. I think they scheduled it and came at the time they scheduled. I am highly likely to recommend them.”

Review by
09/26/2017

“They have had us covered for years. Cunningham Associates have done various things for us for years. I've never had a problem with them. I'd give them a B. I didn't have a problem with cleanliness at all. I would highly recommend them.”

Review by
09/26/2017

“There's a gentleman that works there by the name of Tim, he had his own business there for a while, and I've used him in the past with very positive results. They've done isolated services and maintenance. I'd give them a B.”

Review by
09/26/2017

“They have good customer service, they're timely and their pricing is competitive. They've done some isolated jobs and maintenance; replacement of a unit and annual maintenance. I would grade the overall experience with an A.”

Review by
09/26/2017

“They've done previous work for me. I guess I thought that what they were going to do was covered under my warranty, and that wasn't communicated well to me. They have replaced both my units. I would give them a B+.”

Review by
09/26/2017

“Their representative was very responsive. He had a good crew with him that was able to install the new H-VAC system efficiently. They've done just the installation for me. I'd probably give them a B+.”

Review by
09/26/2017

“They were very professional, and I would recommend them to anybody. They did an outdoor unit and maybe an A-coil. I would grade the overall experience with an A+.”

Review by
09/26/2017

“I loved the guy, Tim, my serviceman. They're less expensive and they're trustworthy. He had to replace a motor and do some regular maintenance. I'd give them an A.”

Review by
09/26/2017

“I liked the pricing and they were timely. They did routine maintenance for me. I would grade the overall experience with an A.”

Review by
09/26/2017

“Cunningham Associates reliably did what they said they would do. I had an annual maintenance contract. I'd give them an A.”

Review by
09/26/2017

“I liked that they fixed my A/C and had good service. I would grade the overall experience with an A.”

Review by
09/26/2017

“The technicians are quite thorough.”

Review by
09/26/2017

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Review by
05/24/2016

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05/24/2016

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05/24/2016

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05/24/2016

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05/24/2016

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05/24/2016

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05/24/2016

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05/24/2016

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Review by
05/24/2016

“I am a real estate agent in Atlanta. I have used Cunningham HVAC for my clients as well as for my personal home. They have both repaired and replaced HVAC systems in these homes. This is an excellent company!”

Review by
05/24/2016

“A friend of mine referred me to Cunningham HVAC roughly 4 years ago, and now they are my go-to service company for all my home HVAC needs. In the sea of HVAC providers, Cunningham stands out for their professionalism, fair pricing, communication skills, and overall quality of service every time. As a homeowner, you owe it to yourself to try Cunningham. My provider box is checked for HVAC....now if I can just find a trusted electrical, plumbing, and home repair provider.”

Review by
05/24/2016

“Cunningham has serviced our 4 systems and 1 gas water heater for about 7 years now and they have always provided outstanding and honest service. They always pick up the phone and usually have a tech available in less than 24 hours - usually that same day. And from the guy who answers the phone to the tech that shows up, it’s the same people every time which is great because our tech is familiar with our systems. We have an older unit that had the same reoccurring problems which other companies had both serviced and never been able to solve. The Cunningham tech spent hours cleaning the system, doing things I had never seen the others do, and that system has worked flawlessly since. It's now 13 years old and because of our routine maintenance contract with Cunningham it shows no signs of needing to be replaced. I don't doubt for a second if we hadn't found Cunningham we would have spent thousands of dollars to replace that unit by now. The tech also does a great job of documenting service dates and replacement parts by writing in black Sharpie on the unit itself. I remember being particularly impressed after their first service call years ago when they labeled all the pipes, ducts and gas & electrical lines going in and out of each unit and the water heater. The tech even discovered a few pinch points in our flexible ducting which improved air flow. Once again, something the other companies never bothered to address. It's hard to find companies like Cunningham now days. They are professional, do the job right the first time and communicate throughout the day if anything has changed. I rarely write reviews but am happy to do so when a company is as good as Cunningham.”

Review by
05/23/2016

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05/23/2016

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05/22/2016

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05/22/2016

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05/21/2016

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05/21/2016

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Review by
05/21/2016

“Excellent knowledge, service, and expertise. Always friendly and polite.”

Review by
05/21/2016

“They did great work but they kept raising their annual service fee until they were no longer competitive so I had to change to another company that does just as good of a job but is much lower cost for an annual contract. I brought this to their attention but they did nothing.”

Review by
05/20/2016

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05/20/2016

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Review by
05/19/2016

“15 years ago Bob Cunningham crawled around my crawlspace to assess the extent of a mold issue I had at my former residence. He was the only professional - out of five - to give me an honest and objective diagnosis and remedy for the problem. I have never used another HVAC company since. And my technician these days, William, is simply awesome.”

Review by
05/18/2016

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05/18/2016

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Review by
05/17/2016

“Over several years we had been completely happy with our prior highly rated HVAC contractor servicing our original equipment A/C unit until it became obvious that replacement was required. Cunningham had replace our daughter's unit a year earlier and she gave us the most positive recommendation imaginable. Bob Cunningham himself came out to survey the situation, made totally reasonable recommendations and offered what we felt was an unusually good price, and in less than a week his crew had done an outstanding job installing our new unit. We were especially impressed first of all that the company's owner would himself take the time and trouble to personally come by to survey our situation; secondly that the work had been completed so quickly (would have been sooner except for OUR delays); and finally we were blown away by the professionalism and polite care his crew gave to the job. Bob's crew have all been with him for several years and enjoy working together and with him, and this is obvious in their work. Cunningham HVAC deserves only our very highest recommendation.”

Review by
05/16/2016

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05/16/2016

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Review by
05/16/2016

“Always prompt, thorough and friendly.”

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05/16/2016

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05/16/2016

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05/16/2016

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Review by
05/16/2016

“I had three different companies come out to quote my repairs and Cunningham was by far the best.”

Review by
05/16/2016

“They have provided excellent service over many years and are always consistently professional and competent.”

Review by
05/16/2016

“From installation to performance to service - excellent experience!”

Review by
05/16/2016

“Cunningham has a fairly reasonably priced annual contract, which we take advantage of due to the age of our HVAC system.”

Review by
05/16/2016

“Professional with outstanding customer service. It is a pleasure to deal with Cunningham. Communication is a key!!”

Review by
05/16/2016

“I have consistently been very pleased with the Cunningham HVAC service. Representatives have always answered my questions and been happy to explain in great detail when necessary.”

Review by
05/15/2016

“We've been customers of Cunningham for more than 5 years. They are professional, timely, courteous, and do good work.”

Review by
05/15/2016

“Cunningham have serviced our A/C for over 12 years and we just are thrilled with the quality service and people .”

Review by
05/15/2016

“Good people providing consistently good service.”

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05/15/2016

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05/15/2016

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Review by
05/15/2016

“I have used Cunningham HVAC for several years and have always found them to be highly competent and responsive, particularly in a couple of instances in which my air conditioning failed during extremely hot weather. I have total trust in this company.  ”

Review by
05/15/2016

“I was very happy with the service and honesty of the technician. They didn't try to up-sell me on 1 different programs like I've experienced with other companies. They arrived on time, answered all of my questions, fixed my furnace, and kept my home clean. And the office is great to deal with too!”

Review by
05/15/2016

“We are big fans of Cunningham. We believe they are honest and always trust them to know what they are doing. Honestly, I wish all service companies were like them! I always highly recommend them. ”

Review by
05/14/2016

“Trust, confidence, and great value for the dollar - love these guys!”

Review by
05/13/2016

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05/13/2016

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Review by
05/13/2016

“My A/C unit was leaking inside my laundry room. Cunningham came right away and did a great job. Wonderful company!”

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05/13/2016

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05/13/2016

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Review by
05/13/2016

“I have rated Cunningham HVAC high on purpose. They earned it. I have had many HVAC service providers and Cunningham is the best by a mile. Your system will be checked out correctly and you will not be sold what you do not need. Connections and conductivity are vital checks that most others just gloss over and ignore. Not Cunningham. The service plan is a great idea to avoid the dead HVAC system in the middle of the heat wave or ice storm. It is a thorough inspection and well worth the investment. I am the home owner with the dead HVAC in July. One company wanted to replace the condenser unit but Cunningham repaired the leak and recharged the system for a considerable savings. Thanks!”

Review by
05/13/2016

“I chose Cunningham HVAC after a client recommended them. I needed an honest evaluation of a HVAC situation and the possibility of establishing a business relationship with a service provider that would learn and know my systems. Cunningham has provided all that. I especially like that they are considerate of covering their shoes when they come into my house and that the same technicians return to service the equipment. When I have had a question or need additional information, I can discuss it with the owner.”

Review by
05/13/2016

“Cunningham is great! They gave my HVAC a thorough diagnosis, presented me with a short-term fix and a long-term fix, and didn't try to pressure me to replace my unit right away. I went with the short-term fix and, because of their thoroughness, will use them when the time comes for the long-term fix, also known as a new unit!”

Review by
05/13/2016

“They were very response and helpful. Prompt, courteous and helpful. They determined the problem quickly and efficiently. I think they were honest and trustworthy. Only complaint I have is that they were expensive. The most expensive of any company I got bids from. In fact their bid was twice as much as the HVAC company I finally hired to fix the problem.”

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