Central Heating & Air
22nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Central Heating & Air has received 4.7 out of 5 stars based on 382 customer surveys.
5
302
4
60
3
10
2
7
1
3
22nd year as a Best Pick Call
"We have customers that were with us when my father began the business in 1947. As a company recognized for its training excellence, Central's technicians have the knowledge and resources to serve our customers' needs. We stand behind every job, no matter how large or small, with a 100 percent satisfaction guarantee."

Jim Woolley, Jr. | Owner
Company Information
Services Offered
Central offers repair services, energy-efficient equipment installations, service agreements, energy audits, and home performance testing and solutions. Central is a Carrier Factory Authorized Dealer and services all brands.
Warranty
The company offers extensive warranties and a 100 percent satisfaction money-back guarantee.
Company History
Jim Woolley is Central's second-generation, hands-on owner. Central has provided residential and commercial HVAC services for 72 years.
Distinctions
The company is a 2007, 2017, and 2018 Carrier President's Award winner that employs technicians certified by the North American Technician Excellence (NATE), the National Comfort Institute (NCI), and the Building Performance Institute (BPI). Manager Keith MacKinnon serves on the advisory board of Gwinnett Technical College.
Areas Served
Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Atlanta, Brookhaven, Chamblee, Decatur, Tucker
Address
3575 McCall Place
Atlanta, GA 30340
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
CN006931

Compiled Score:

Central Heating & Air has received 4.7 out of 5 stars based on 382 customer surveys.
5
302
4
60
3
10
2
7
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/26/2019

No review comments provided

Review by
01/24/2019

“I was overall satisfied with my experience.”

Review by
01/24/2019

No review comments provided

Review by
01/24/2019

“We have been with this company for 30 years. Everyone we have worked with had been and still to this day is amazing.”

Review by
01/24/2019

“I am very satisfied with Central Heating & Air. I have used them for many years.”

Review by
01/24/2019

“I was most satisfied in dealing with the people at Central Heating & Air.”

Review by
01/24/2019

“The maintenance has been very good. They come by on a regular schedule and take care of our equipment.”

Review by
01/24/2019

“I am overall satisfied with the company.”

Review by
01/23/2019

“As far as everything being done, they did everything on schedule and in a timely manner. The work took place last summer. Everyone treated us very good. However, the only thing that I had a misunderstanding about was with the payments under the five-year plan. They told me one thing and I got the bill and it was something else. There was miscommunication. It was the same price I was told, however, I heard one thing and the first bill was not what I expected.”

Review by
01/23/2019

“I was overall satisfied. They come out yearly and do our maintenance.”

Review by
01/23/2019

“They met my expectations.”

Review by
01/23/2019

No review comments provided

Review by
01/23/2019

“Upfront evaluation and explanation.”

Review by
01/23/2019

“I am glad it is over. I will not be using this company again.”

Review by
01/22/2019

“Everyone involved did an incredible job.”

Review by
01/21/2019

“They were on time, courteous, neat, and they didn't try to sell me anything other than what they were there to do.”

Review by
01/21/2019

“Central Heating & Air exceeded my expectations in regards to their friendliness and professionalism”

Review by
01/19/2019

“Ken Johnson in particular did an excellent job from start to finish. I have already recommended Central Heating & Air, primarily because of Ken.”

Review by
01/19/2019

“Always great service.”

Review by
01/19/2019

No review comments provided

Review by
01/19/2019

No review comments provided

Review by
01/19/2019

“No, because my work was not done right the first time.”

Review by
01/17/2019

“The technician quickly identified the source of the problem and it did not cost me any extra to correct the issue.”

Review by
01/17/2019

“They met my expectations in all areas of the job.”

Review by
01/17/2019

“All the staff that I had contact with was excellent”

Review by
01/17/2019

“All the folks you interact with at Central are friendly and helpful”

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

No review comments provided

Review by
01/14/2019

No review comments provided

Review by
01/13/2019

No review comments provided

Review by
01/11/2019

“Excellent service professionals who maintain our equipment. I like when your company used to call to schedule regular maintenance, but understand that is a staffing cost to you and may be why I no longer receive those reminders”

Review by
01/09/2019

“I am satisfied with them & they were great.”

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/08/2019

No review comments provided

Review by
01/08/2019

“They come twice a year and service our equipment.”

Review by
01/08/2019

“I would like to recognize the technician for his exceptional service.”

Review by
01/08/2019

“I would like to recognize the technician for his exceptional service. He was really good.”

Review by
01/08/2019

“They were very timely and did what they said they would do.”

Review by
01/08/2019

“It is pretty basic service. They did what they said they would do and it worked well, and the tech that came out was very professional.”

Review by
01/08/2019

No review comments provided

Review by
01/06/2019

No review comments provided

Review by
01/05/2019

“They exceeded all my expectations.”

Review by
01/05/2019

“They were timely and in and out with a quickness.”

Review by
01/05/2019

“I have used for them for a year and a half. They are by far the best I have ever seen. They are responsive and courteous, and I was shocked with how amazing they were.”

Review by
01/05/2019

“I really liked the salesperson that came out. I liked his style because he was not pushy. He was honest and I liked the professionalism he showed. The project was for my mother, and she also felt comfortable with him.”

Review by
01/05/2019

“I was ripped off.”

Review by
12/25/2018

No review comments provided

Review by
12/22/2018

No review comments provided

Review by
12/22/2018

No review comments provided

Review by
12/22/2018

No review comments provided

Review by
12/21/2018

No review comments provided

Review by
12/20/2018

“They exceeded my expectations with their punctuality and in cleaning up and leaving everything the way it should be.”

Review by
12/19/2018

“I am likely to recommend Central Heating & Air to a friend. They do a great job and they are very courteous.”

Review by
12/19/2018

“I am a very happy customer!”

Review by
12/19/2018

No review comments provided

Review by
12/19/2018

“There's someone named Michelle who is always incredibly helpful on the phone. There was one time when she went above and beyond and tried to help me resolve something upstairs. She called one of the techs who was available, and this was late at night. She's always terrific.”

Review by
12/19/2018

“Mike was very friendly and helped us understand the details of our equipment.”

Review by
12/17/2018

No review comments provided

Review by
12/15/2018

“Top notch experts who were welcomed into our home”

Review by
12/15/2018

“Excellent customer Service”

Review by
12/12/2018

“I am happy Central Heating & Air. They take good care of me.”

Review by
12/12/2018

“Everyone that has been out from Central Heating & Air has been very professional and great!”

Review by
12/12/2018

“There service and quality is exceptional, I have used them for the past three years and would recommend them to anyone”

Review by
12/12/2018

“All of the technicians are great. There was one technician in particular that has been coming quite frequently and I would recognize him. He only comes twice a year so I do not remember his name but he was great but overall, all the technicians are good.”

Review by
12/12/2018

“Their service is great.”

Review by
12/12/2018

“The quality of work and customer service exceeded my expectations.”

Review by
12/12/2018

No review comments provided

Review by
12/12/2018

“Central Heating & Air met and exceeded my expectations in all areas.”

Review by
12/11/2018

“I would like to recognize the technician that came out for his exceptional service.”

Review by
12/10/2018

“Our service tech, Bill, is phenomenal. He explains the issues, solves the problems, and works with us to keep our costs low. Very friendly and knowledgeable.”

Review by
12/10/2018

“Chris was exceptional”

Review by
12/10/2018

“Richard Griffiths is my favorite, he is professional, thorough, and would explain everything, I really enjoyed having him doing our service. He is an asset to Central”

Review by
12/10/2018

“They met or exceeded my expectations in all areas.”

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

No review comments provided

Review by
12/08/2018

“I would like to say Chris Morrison is excellent service person! He has been servicing our ACs and heaters for years!”

Review by
12/04/2018

“the timeliness and quality of service”

Review by
11/29/2018

“I think things could have been neater by the A/C unit itself.”

Review by
11/28/2018

“They always do a good job.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“The desired maintenance met my expectations.”

Review by
11/28/2018

“I have been doing business with them for a long time and they have always done a great job for me.”

Review by
11/28/2018

“Central Heating & Air did a great job at a reasonable price. The person that looked at it before them said it would be several thousand and they did it for a few hundred.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“I was satisfied with Central Heating & Air when I had a technician come out and look at one of my units. He said that there was nothing he could do but replace the whole unit. I was pleased when he did not charge for work he could not complete. It made me feel appreciated as a customer that he was honest with me.”

Review by
11/28/2018

“They met with the service they did provide.”

Review by
11/27/2018

“Central Heating & Air did a great job.”

Review by
11/25/2018

No review comments provided

Review by
11/25/2018

“Mike Picard is always responsive and helpful to us.”

Review by
11/25/2018

No review comments provided

Review by
11/25/2018

No review comments provided

Review by
11/25/2018

No review comments provided

Review by
11/22/2018

No review comments provided

Review by
11/20/2018

“Always dependable and available!”

Review by
11/19/2018

No review comments provided

Review by
11/18/2018

No review comments provided

Review by
11/18/2018

No review comments provided

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