Central Heating & Air
22nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Central Heating & Air has received 4.7 out of 5 stars based on 344 customer surveys.
5
271
4
51
3
11
2
6
1
5
22nd year as a Best Pick Call
"We have customers that were with us when my father began the business in 1947. As a company recognized for its training excellence, Central's technicians have the knowledge and resources to serve our customers' needs. We stand behind every job, no matter how large or small, with a 100 percent satisfaction guarantee."

Jim Woolley, Jr. | Owner
Company Information
Services Offered
Central offers repair services, energy-efficient equipment installations, service agreements, energy audits, and home performance testing and solutions. Central is a Carrier Factory Authorized Dealer and services all brands.
Warranty
The company offers extensive warranties and a 100 percent satisfaction money-back guarantee.
Company History
Jim Woolley is Central's second-generation, hands-on owner. Central has provided residential and commercial HVAC services for 72 years.
Distinctions
The company is a 2007, 2017, and 2018 Carrier President's Award winner that employs technicians certified by the North American Technician Excellence (NATE), the National Comfort Institute (NCI), and the Building Performance Institute (BPI). Manager Keith MacKinnon serves on the advisory board of Gwinnett Technical College.
Areas Served
Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Atlanta, Brookhaven, Chamblee, Decatur, Tucker
Address
3575 McCall Place
Atlanta, GA 30340
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
CN006931

Compiled Score:

Central Heating & Air has received 4.7 out of 5 stars based on 344 customer surveys.
5
271
4
51
3
11
2
6
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/17/2019

“Derek is polite, respectful, and helpful. When I arrived at the house from the supermarket and Derek was waiting on me, he helped carry my grocery bags into the house!”

Review by
11/16/2019

“Keep our home systems working well.”

Review by
11/16/2019

No review comments provided

Review by
10/15/2019

“They have been efficient and responsive!”

Review by
10/14/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/09/2019

“The man who gave us the estimate was very knowledgeable and answered all of our questions. He made me feel like we made the right choice in going with Central Heating and Air.”

Review by
10/04/2019

“Everybody was very professional, super friendly, and we are enjoying our product immensely.”

Review by
10/01/2019

“Their service is very good. They've been taking care of my warranty work.”

Review by
09/30/2019

“Mike Pickard did a great job.”

Review by
09/30/2019

“It was extremely hot and despite those conditions, they managed to get the job done in a timely manner. They did a fine job with no complaints.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“The technician was very professional and easy to talk to, he seemed like a very honest man.”

Review by
09/30/2019

“The service technician who came out was very good.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“They always follow up. I have a maintenance contract, and I like it. They always make sure I have my routine maintenance scheduled. When it comes to replacing units, they had a great program where I could fill my faulty unit up with Freon and I could wait two weeks to put in a new unit. That was very helpful.”

Review by
09/30/2019

“Dakota and the women that answer they phone. They were very receptive to my issues and sending out technicians to my house.”

Review by
09/28/2019

No review comments provided

Review by
09/27/2019

“I would like to recognize the supervisor and technician.”

Review by
09/26/2019

“I already have.”

Review by
09/25/2019

“The repair work met our expectations.”

Review by
09/24/2019

“The technician was really professional, listened well, and found a solution to my problem.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“all were great”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“No one”

Review by
09/20/2019

“I would like to recognize my sales rep for his exceptional service!”

Review by
09/20/2019

“I would like to recognize Chris Andrews.”

Review by
09/20/2019

“They have always been very efficient and when we call them they always send someone out.”

Review by
09/20/2019

“I would like to recognize all of the people who have came to my home to do work for us. They all have done an exceptional job!”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“I can't remember his name but it was the guy who did all of the paperwork to get us started.”

Review by
09/20/2019

“I would like to recognize Ken Johnson, he's probably one of the best people I have ever worked with to buy something. He is very professional and helpful with all the information and working with me and my wife.”

Review by
09/20/2019

“It seemed like they were courteous, on time and did what they said they were going to do.”

Review by
09/20/2019

“I like that they are a long-standing company and have been around for 25 years.”

Review by
09/20/2019

“I've had many technicians come and they all do good jobs.”

Review by
09/20/2019

“I would like to recognize the technician for his exceptional service.”

Review by
09/20/2019

“They met my expectations.”

Review by
09/20/2019

“They were very professional and courteous.”

Review by
09/20/2019

“Central Heating & Air met or exceeded my expectations in regards to the quality of the materials used.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“Best A/C company I have dealt with.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Don Ramsey”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“Unhappy with my service call and the service tech too.”

Review by
01/26/2019

No review comments provided

Review by
01/24/2019

No review comments provided

Review by
01/24/2019

“We have been with this company for 30 years. Everyone we have worked with had been and still to this day is amazing.”

Review by
01/24/2019

“I am very satisfied with Central Heating & Air. I have used them for many years.”

Review by
01/24/2019

“I was overall satisfied with my experience.”

Review by
01/24/2019

“I was most satisfied in dealing with the people at Central Heating & Air.”

Review by
01/24/2019

“The maintenance has been very good. They come by on a regular schedule and take care of our equipment.”

Review by
01/24/2019

“I am overall satisfied with the company.”

Review by
01/23/2019

“As far as everything being done, they did everything on schedule and in a timely manner. The work took place last summer. Everyone treated us very good. However, the only thing that I had a misunderstanding about was with the payments under the five-year plan. They told me one thing and I got the bill and it was something else. There was miscommunication. It was the same price I was told, however, I heard one thing and the first bill was not what I expected.”

Review by
01/23/2019

“I was overall satisfied. They come out yearly and do our maintenance.”

Review by
01/23/2019

“They met my expectations.”

Review by
01/23/2019

No review comments provided

Review by
01/23/2019

“Upfront evaluation and explanation.”

Review by
01/23/2019

“I am glad it is over. I will not be using this company again.”

Review by
01/22/2019

“Everyone involved did an incredible job.”

Review by
01/21/2019

“They were on time, courteous, neat, and they didn't try to sell me anything other than what they were there to do.”

Review by
01/21/2019

“Central Heating & Air exceeded my expectations in regards to their friendliness and professionalism”

Review by
01/19/2019

“Ken Johnson in particular did an excellent job from start to finish. I have already recommended Central Heating & Air, primarily because of Ken.”

Review by
01/19/2019

“Always great service.”

Review by
01/19/2019

No review comments provided

Review by
01/19/2019

No review comments provided

Review by
01/19/2019

“No, because my work was not done right the first time.”

Review by
01/17/2019

“The technician quickly identified the source of the problem and it did not cost me any extra to correct the issue.”

Review by
01/17/2019

“They met my expectations in all areas of the job.”

Review by
01/17/2019

“All the staff that I had contact with was excellent”

Review by
01/17/2019

“All the folks you interact with at Central are friendly and helpful”

Review by
01/17/2019

No review comments provided

Review by
01/17/2019

No review comments provided

Review by
01/14/2019

No review comments provided

Review by
01/13/2019

No review comments provided

Review by
01/11/2019

“Excellent service professionals who maintain our equipment. I like when your company used to call to schedule regular maintenance, but understand that is a staffing cost to you and may be why I no longer receive those reminders”

Review by
01/09/2019

“I am satisfied with them & they were great.”

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/09/2019

No review comments provided

Review by
01/08/2019

No review comments provided

Review by
01/08/2019

“They come twice a year and service our equipment.”

Review by
01/08/2019

“I would like to recognize the technician for his exceptional service.”

Review by
01/08/2019

“I would like to recognize the technician for his exceptional service. He was really good.”

Review by
01/08/2019

“They were very timely and did what they said they would do.”

Review by
01/08/2019

“It is pretty basic service. They did what they said they would do and it worked well, and the tech that came out was very professional.”

Review by
01/08/2019

No review comments provided

Review by
01/06/2019

No review comments provided

Review by
01/05/2019

“They exceeded all my expectations.”

Review by
01/05/2019

“They were timely and in and out with a quickness.”

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