Estes Services
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Estes Services has received 4.8 out of 5 stars based on 212 customer surveys conducted through GuildQuality.
5
183
4
16
3
7
2
3
1
3
9th year as a Best Pick Call
"Our mission is to carry on the tradition of integrity and quality that started in 1949 when Estes was founded. We'll always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services and installations."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides preventive maintenance, repair, and replacement of heating and air conditioning systems. Estes also performs duct cleaning, electrical, plumbing, and insulation work.
Warranty
Estes offers a variety of parts and labor warranties and honors all manufacturers' warranties.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 70 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions
Estes is a five-time Carrier President's Award winner, a past winner of Contracting Business magazine's Residential Contractor of the Year award, and a NATE Contractor.
Additional Information
Estes is a Carrier Factory Authorized Dealer and Hall of Fame member that specializes in Carrier products but installs and services all major HVAC brands.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3981 Tradeport Boulevard
Atlanta, GA 30354
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CN003678

Compiled Score:

Estes Services has received 4.8 out of 5 stars based on 212 customer surveys conducted through GuildQuality.
5
183
4
16
3
7
2
3
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
07/20/2021

“I would like to recognize Randy for his exceptional service!”

Review by
07/19/2021

No review comments provided

Review by
07/19/2021

“The associate that came out was extra professional, kind, and courteous.”

Review by
07/19/2021

“They met or exceeded all of my expectations.”

Review by
07/19/2021

“I was most satisfied with the semi-annual maintenance.”

Review by
06/19/2021

No review comments provided

Review by
06/18/2021

“The technicians that came were excepetional.”

Review by
06/18/2021

No review comments provided

Review by
06/17/2021

“Barry Warrick was exceptional.”

Review by
06/17/2021

“Alex was exceptional.”

Review by
06/17/2021

“Punctual and focused. Used PPE which was appreciated. Fixed an existing issue on the spot...”

Review by
06/17/2021

“They met my expectations.”

Review by
06/17/2021

“Service Tech”

Review by
06/17/2021

“He did an exceptional good job cleaning the outside unit. He really shined it up.”

Review by
06/17/2021

“They met or exceeded my expectations in whatever they came to do.”

Review by
06/17/2021

“They did what they needed to do. They met my expectations.”

Review by
06/16/2021

“They were great to deal with. They are complete professionals.”

Review by
06/16/2021

No review comments provided

Review by
06/16/2021

“I would like to recognize Niles for exceptional service.”

Review by
06/16/2021

“They met my expectations. When they left, it was working. I don't know what was wrong with it.”

Review by
06/16/2021

“This was a while ago, I hardly remember the service itself.”

Review by
06/16/2021

“They were very professional and on time. When they came to the house they were very respectful and worked in a diligent, quick manner and they resolved the issue!”

Review by
06/16/2021

“The other times they were ok on all the other things.”

Review by
06/16/2021

“It was ok at the end. Everything worked out fine.”

Review by
06/16/2021

“They were very professional and timely!”

Review by
06/16/2021

“The guy that came was very good.”

Review by
06/16/2021

“The Tech did a good job”

Review by
06/16/2021

“They came right on time for the appointment and resolved the problem in a timely manner.”

Review by
06/16/2021

“The technician that has come out for the HVAC, particularly for the AC, has been out here at least twice and he was very professional, friendly, and competent - all those good adjectives you want in a person. I would welcome him in my home to work on my system anytime!”

Review by
06/15/2021

“They met or exceeded my expectations by being on time and communicating well.”

Review by
06/15/2021

“I have nothing but praise for their work.”

Review by
06/15/2021

“You have a standard of customer service where anybody who came out would be awesome.”

Review by
06/15/2021

“Both Brett and Nick from the electrical team were really good.”

Review by
06/15/2021

“They met or exceeded my expectations with the level of service and knowledge.”

Review by
06/15/2021

No review comments provided

Review by
06/09/2021

No review comments provided

Review by
06/09/2021

“Jose Cervantes”

Review by
06/08/2021

“The technician was excellent. He was efficient and did a good job in a timely manner.”

Review by
06/08/2021

“They did well with the work that I asked them to do.”

Review by
06/01/2021

“My air conditioner received its annual inspection and is up and running for the summer.”

Review by
06/01/2021

No review comments provided

Review by
05/31/2021

“Excellent customer service department! Great communications and follow up!”

Review by
05/31/2021

“The hvac employee did the spring maintenance with a return visit to do a repair, work was outstanding”

Review by
05/31/2021

“I certainly do recommend Estes to all my friends. They treat everyone as family.”

Review by
05/31/2021

No review comments provided

Review by
05/31/2021

“Everyone who came to my home”

Review by
05/31/2021

No review comments provided

Review by
05/31/2021

“Yes, Erick Hunnicutt goes above and beyond with customer service. He worked diligently to resolve all issues with the previous heat and air system. I was happy to get a new system installed and he continues to service it. In addition, one of your electricians (I think his name was Chris? - you can check the computer) who I believe is no longer with you was the only person who could resolve installing new bulbs in a precarious location and have them work properly. He was quick, polite and the kind of employee a client welcomes into their home.”

Review by
05/31/2021

No review comments provided

Review by
05/31/2021

No review comments provided

Review by
05/31/2021

No review comments provided

Review by
05/29/2021

No review comments provided

Review by
05/29/2021

No review comments provided

Review by
05/29/2021

“The work is always done well and the workers call ahead and are courteous. The company has helped me with past problems and I was most appreciative.”

Review by
05/29/2021

No review comments provided

Review by
05/29/2021

No review comments provided

Review by
05/28/2021

No review comments provided

Review by
05/28/2021

“Appreciate kindness of servers!”

Review by
05/28/2021

“Have allways been happy with Estes”

Review by
05/28/2021

No review comments provided

Review by
05/28/2021

“All tests and component replacements were done very well.”

Review by
05/28/2021

“I have strongly recommended Estes to others based on my positive experience of receiving prompt service by skilled technicians.”

Review by
05/28/2021

“Brad Harris consistently exhibits professionalism in his work ethic and communication.”

Review by
05/28/2021

“Found out after the fact that their monthly subscription didn't include all of their services.”

Review by
05/28/2021

“Always get the best service for our needs. Estes has serviced our HVAC for decades.”

Review by
05/28/2021

“Chris Beagles. Justin Hancock.”

Review by
05/28/2021

No review comments provided

Review by
05/28/2021

“The service man should present a neat appearance. His pants should be around his waste, not barely around his hips, puddled and frayed around his shoes. I will not want him to service us again.”

Review by
05/28/2021

No review comments provided

Review by
05/28/2021

No review comments provided

Review by
05/28/2021

No review comments provided

Review by
07/25/2020

“PROBLEM SOLVED.”

Review by
07/15/2020

No review comments provided

Review by
07/15/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“We use Estes Services on a regular basis. They always do a great job.”

Review by
07/14/2020

“The electrician did a great job.”

Review by
07/14/2020

“I am very pleased with their work. They did a great job.”

Review by
07/14/2020

“The companies turnaround time was appreciated, and they were all very polite.”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“One of their HVAC staff, Nick, has been here several times and he does a great job.”

Review by
07/14/2020

“The HVAC representative was great. He was on time and very knowledgeable.”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“They completed the job quickly.”

Review by
07/14/2020

“Estes Services told me exactly how it was and what to expect.”

Review by
07/14/2020

“I'm so pleased to have Estes Services because I know I can depend on them to take care of all my maintenance and repairs I am convinced that they are honest and they always treat me with respect”

Review by
07/14/2020

“Eric was very considerate of our problem and was kind and understanding.”

Review by
07/14/2020

“John Altermatt did a wonderful job. He was polite, kind, knowledgeable, and on time.”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“The plumbers and electricians are very professional and we enjoyed working with them.”

Review by
07/14/2020

“They were very reliable and easy to schedule service.”

Review by
07/14/2020

“I had a great electrician that came out and did work for me. Everyone who came out gave good service. The electrician stands out.”

Review by
07/14/2020

“The salesperson that sold it to us was wonderful.”

Review by
07/14/2020

“The company is dishonest and a total rip-off. They wanted to charge me $10K for a new system that I did not need!”

Review by
07/01/2020

“I think they are an excellent company and I am very satisfied with all of their services.”

Review by
06/30/2020

“I would like to recognize the service technician. He did a good job.”

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