Estes Services
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Estes Services has received 4.7 out of 5 stars based on 301 customer surveys.
5
227
4
54
3
14
2
6
1
0
7th year as a Best Pick Call
"Our mission is to carry on the tradition of integrity and quality that started in 1949 when Estes was founded. We'll always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services and installations."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides preventive maintenance, repair, and replacement of heating and air conditioning systems. Estes also performs duct cleaning, electrical, plumbing, and insulation work.
Warranty
Estes offers a variety of parts and labor warranties and honors all manufacturers' warranties.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 70 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions
Estes is a five-time Carrier President's Award winner, a past winner of Contracting Business magazine's Residential Contractor of the Year award, and a NATE Contractor.
Additional Information
Estes is a Carrier Factory Authorized Dealer and Hall of Fame member that specializes in Carrier products but installs and services all major HVAC brands.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3981 Tradeport Boulevard
Atlanta, GA 30354
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
CN003678

Compiled Score:

Estes Services has received 4.7 out of 5 stars based on 301 customer surveys.
5
227
4
54
3
14
2
6
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2019

“I have a maintenance contract with Estes. I like their services just that much. They are always prompt, efficient and professional.”

Review by
09/22/2019

No review comments provided

Review by
09/04/2019

“They meet all of them.”

Review by
09/04/2019

“I am very satisfied.”

Review by
09/04/2019

“I would like to recognize Jonathan.”

Review by
09/04/2019

No review comments provided

Review by
08/28/2019

No review comments provided

Review by
08/19/2019

“I don't remember any names.”

Review by
08/16/2019

“I found all of the techs to be very professional and courteous.”

Review by
08/15/2019

“I would like to recognize Paul for exceptional service. We always request that he is sent out to do work in our home.”

Review by
08/15/2019

“They were very prompt with their arrival time and they were quick to complete the job.”

Review by
08/15/2019

“They have great customer service. They're timely.”

Review by
08/15/2019

“The two technicians who have been out should both be recognized.”

Review by
08/14/2019

“They were on time, polite, and had a good attitude about doing the work. It was really just one person, and he tried to get all the water up and do the right thing.”

Review by
08/13/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

“Yes!!! Raymond”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
07/31/2019

“Estes has taken care of my needs since I hired them 3 years ago. New systems are great, office folks and tech are great”

Review by
07/31/2019

“Have always been reliable. Raymond is the best!”

Review by
07/30/2019

“I would like to recognize Sean Patterson for his exceptional service.”

Review by
07/30/2019

“The technician was great! He did what he had to do.”

Review by
07/30/2019

“They are very reliable and knowledgeable.”

Review by
07/30/2019

“Our regular technician, Paul. He?s fantastic.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“They met my expectations in terms of taking care of the systems that we have.”

Review by
07/30/2019

“The technicians who've worked on my A/C system have been very professional and thorough. During the most recent semiannual service call the tech found that a key capacitor was bad which kept me from having an emergency call at a later date. He also thoroughly cleaned the outside portion of the unit to improve efficiency.”

Review by
07/30/2019

“They exceeded my expectations by being on time and getting the job done quickly.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Estes Services exceeded all of my expectation.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“They tend to send reasonable representatives to your home.”

Review by
07/30/2019

“I would like to recognize all the guys that came out for their exceptional service. They were very knowledgeable.?”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Promptness”

Review by
07/30/2019

No review comments provided

Review by
07/29/2019

“I really liked their follow-up.”

Review by
07/27/2019

“I was unhappy when I hired Estes years ago to replace my HVAC system and water heater. The plumber was incompetent. He brought a heater that wasn't energy efficient and flooded my attic because he wouldn't disconnect the solar water heater I had on the roof outside as I requested. He did it in the attic. The salesman who came to discuss the HVAC system was uninformed about the federal tax credit/Georgia Power provisions. I was generally OK with the installers of the HVAC system. I had to call Estes last summer on the weekend when my heat pump stopped working. I didn't know you use third party companies after hours. Someone called me to say he would be at my home when he could but never showed up.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Outstanding and informational”

Review by
07/26/2019

“All of the staff, as well as the technician's that we have dealt with, have been nothing but nice, polite and highly professional. I would recommend them to anyone needing their services.”

Review by
07/26/2019

“The services was painless, and the staff were wonderful.”

Review by
07/25/2019

“Nick was great - got the job done with minimal questions, helped me understand the filters and then was on his way!”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“The technician, Paul Harrison, was friendly, knowledgeable, and did a fine job.”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“System is running smooth”

Review by
07/25/2019

“Erick Hunnicutt”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

No review comments provided

Review by
09/12/2018

“I would recognize the plumber who came out, Bill. He has done a phenomenal job. They really do a good job whenever they come out here.”

Review by
09/10/2018

“They met and exceeded with plumbing and heating and air.”

Review by
09/08/2018

“They exceeded my expectations in everything.”

Review by
09/07/2018

“They met our expectations with working hard to find the solution.”

Review by
09/07/2018

“I would like to recognize my installer for his exceptional service.”

Review by
09/07/2018

“I would like to recognize the man who made the initial call. He was very impressive.”

Review by
09/07/2018

“I was most satisfied that the repairs were excellent.”

Review by
09/07/2018

“We use them a lot and are super happy.”

Review by
09/07/2018

“I feel the company exceeded my expectations in terms of the heat. Also, we are on social security, and we had a rough time. He gave me every kind of discount he could think of. As a note, I just love their advertising, and I love the dog on their billboards. I hear they bring a dog into the office.”

Review by
09/07/2018

“They did the job well, but I would not say that they exceeded.”

Review by
09/07/2018

“In installing the HVAC system, there had to be an update to the electrical panel. We were told that Estes was not licensed to repair the hole in the wall that remained afterwards.”

Review by
09/07/2018

“I don't know if some of the guys that came out here have been trained good or not because they seem to be young. One guy came in about my sink and charged me over $100, was only here 15 minutes, and I am still having problems.”

Review by
08/29/2018

“They were very efficient? all the way around.”

Review by
08/29/2018

“They exceeded my expectations on the repair job.”

Review by
08/28/2018

“The technician was great.”

Review by
08/28/2018

“I would like to recognize the service provider who came to my home for his exceptional service.”

Review by
08/24/2018

“They do well in their promptness to fix the problem.”

Review by
08/24/2018

“I would like to recognize the technicians who came out to my home for their exceptional service.”

Review by
08/24/2018

“I am satisfied with them because I can get it all done by one company.”

Review by
08/24/2018

“I would recognize the person who did the work for exceptional service. He was really professional and did a really great job. He also did a great job at communicating.”

Review by
08/24/2018

No review comments provided

Review by
08/24/2018

“I really appreciated that they were actually working with my renter but they kept me informed all along the way. I think that was a nice thing they did.”

Review by
08/24/2018

“There is not one individual to single out because they are all wonderful.”

Review by
08/24/2018

“The last time I used they the guy did not bring along the filter needed to replace it. I took half a day off work and came home only to find that he was not prepared to do the service. That was kind of frustrating.”

Review by
08/17/2018

“Everyone that I have met has been nice, knowledgeable, and pleasant.”

Review by
08/16/2018

“I was satisfied with the whole experience. It was pretty easy.”

Review by
08/16/2018

“I was satisfied with everything they did from the salesman, Chris, that came out to the guys that came and installed the product. They are all great. The young man that does the servicing is great. They are all great folks, including the man that did my plumbing.”

Review by
08/16/2018

No review comments provided

Review by
08/16/2018

No review comments provided

Review by
08/10/2018

“They met my expectations in all areas.”

Review by
08/09/2018

“The installers were excellent. They were very professional. The sales rep was highly professional. He was good with communication.”

Review by
08/08/2018

No review comments provided

Review by
08/08/2018

“I would like to recognize the guy that came out, I don't remember his name. I would like for him to come back every time. He was very good. Everyone there is good, but this guy was excellent and very knowledgeable.”

Review by
08/08/2018

“I would like to recognize the young man that came out. He was the guy that did the work. I can not think of his name. I have his card downstairs.”

Review by
08/08/2018

“I was satisfied overall.”

Review by
08/08/2018

“The heating and air conditioning technician was exceptional.”

Review by
08/08/2018

“I would like to recognize Reggie for his exceptional service. He used to come here and do my maintenance. They all do good though. They are very respectful and they don't get my carpet dirty or anything. I will continue to use them.”

Review by
08/08/2018

“I've been very pleased with the response time and the quality of work.”

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