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FEATURED REVIEWS
“I would recognize the person who did the work for exceptional service. He was really professional and did a really great job. He also did a great job at communicating.”
“The technician was exceptional. I normally have Paul but he was unavailable. Both of these guys know what they are doing. They are very experienced They are great.”
“I would like to recognize the service technician for his exceptional service. He was extremely courteous, mindful in wearing the booties to protect my floors when he was inside the house, extremely knowledgeable, and he explained everything very thoroughly. I was very pleased with him.”
“I like the fact they have electrical, plumbing, and A/C. I get one company for everything. All three departments are excellent and very professional.”
“They exceeded my expectations with the communication by the service technician, problem resolution by the service technician, and good suggestions by the service technician. The dude was phenomenal and I'm a difficult customer.”
“I have a maintenance contract with Estes. I like their services just that much. They are always prompt, efficient and professional.”
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“They meet all of them.”
“I am very satisfied.”
“I would like to recognize Jonathan.”
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“I don't remember any names.”
“I found all of the techs to be very professional and courteous.”
“I would like to recognize Paul for exceptional service. We always request that he is sent out to do work in our home.”
“They were very prompt with their arrival time and they were quick to complete the job.”
“They have great customer service. They're timely.”
“The two technicians who have been out should both be recognized.”
“They were on time, polite, and had a good attitude about doing the work. It was really just one person, and he tried to get all the water up and do the right thing.”
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“Yes!!! Raymond”
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“Estes has taken care of my needs since I hired them 3 years ago. New systems are great, office folks and tech are great”
“Have always been reliable. Raymond is the best!”
“I would like to recognize Sean Patterson for his exceptional service.”
“The technician was great! He did what he had to do.”
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“Estes Services exceeded all of my expectation.”
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“They tend to send reasonable representatives to your home.”
“They are very reliable and knowledgeable.”
“Our regular technician, Paul. He?s fantastic.”
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“They met my expectations in terms of taking care of the systems that we have.”
“The technicians who've worked on my A/C system have been very professional and thorough. During the most recent semiannual service call the tech found that a key capacitor was bad which kept me from having an emergency call at a later date. He also thoroughly cleaned the outside portion of the unit to improve efficiency.”
“They exceeded my expectations by being on time and getting the job done quickly.”
“I would like to recognize all the guys that came out for their exceptional service. They were very knowledgeable.?”
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“Promptness”
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“I really liked their follow-up.”
“I was unhappy when I hired Estes years ago to replace my HVAC system and water heater. The plumber was incompetent. He brought a heater that wasn't energy efficient and flooded my attic because he wouldn't disconnect the solar water heater I had on the roof outside as I requested. He did it in the attic. The salesman who came to discuss the HVAC system was uninformed about the federal tax credit/Georgia Power provisions. I was generally OK with the installers of the HVAC system. I had to call Estes last summer on the weekend when my heat pump stopped working. I didn't know you use third party companies after hours. Someone called me to say he would be at my home when he could but never showed up.”
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“Outstanding and informational”
“All of the staff, as well as the technician's that we have dealt with, have been nothing but nice, polite and highly professional. I would recommend them to anyone needing their services.”
“The services was painless, and the staff were wonderful.”
“Nick was great - got the job done with minimal questions, helped me understand the filters and then was on his way!”
“The technician, Paul Harrison, was friendly, knowledgeable, and did a fine job.”
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“System is running smooth”
“Erick Hunnicutt”
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“I would recognize the plumber who came out, Bill. He has done a phenomenal job. They really do a good job whenever they come out here.”
“They met and exceeded with plumbing and heating and air.”
“They exceeded my expectations in everything.”
“They met our expectations with working hard to find the solution.”
“I would like to recognize the man who made the initial call. He was very impressive.”
“I would like to recognize my installer for his exceptional service.”
“I feel the company exceeded my expectations in terms of the heat. Also, we are on social security, and we had a rough time. He gave me every kind of discount he could think of. As a note, I just love their advertising, and I love the dog on their billboards. I hear they bring a dog into the office.”
“I was most satisfied that the repairs were excellent.”
“We use them a lot and are super happy.”
“They did the job well, but I would not say that they exceeded.”
“In installing the HVAC system, there had to be an update to the electrical panel. We were told that Estes was not licensed to repair the hole in the wall that remained afterwards.”
“I don't know if some of the guys that came out here have been trained good or not because they seem to be young. One guy came in about my sink and charged me over $100, was only here 15 minutes, and I am still having problems.”
“They were very efficient? all the way around.”
“They exceeded my expectations on the repair job.”
“The technician was great.”
“I would like to recognize the service provider who came to my home for his exceptional service.”
“They do well in their promptness to fix the problem.”
“I am satisfied with them because I can get it all done by one company.”
“I would recognize the person who did the work for exceptional service. He was really professional and did a really great job. He also did a great job at communicating.”
“I would like to recognize the technicians who came out to my home for their exceptional service.”
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“I really appreciated that they were actually working with my renter but they kept me informed all along the way. I think that was a nice thing they did.”
“There is not one individual to single out because they are all wonderful.”
“The last time I used they the guy did not bring along the filter needed to replace it. I took half a day off work and came home only to find that he was not prepared to do the service. That was kind of frustrating.”
“Everyone that I have met has been nice, knowledgeable, and pleasant.”
“I was satisfied with the whole experience. It was pretty easy.”
“I was satisfied with everything they did from the salesman, Chris, that came out to the guys that came and installed the product. They are all great. The young man that does the servicing is great. They are all great folks, including the man that did my plumbing.”
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“They met my expectations in all areas.”
“The installers were excellent. They were very professional. The sales rep was highly professional. He was good with communication.”
“I am the most satisfied with the fact that they come and do their work and they do it well.”
“They agreed to install a new thermostat for us when we first started using them. We appreciated that they went above and beyond!”
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“I would like to recognize the young man that came out. He was the guy that did the work. I can not think of his name. I have his card downstairs.”
“I was satisfied overall.”
“The heating and air conditioning technician was exceptional.”
“I would like to recognize Reggie for his exceptional service. He used to come here and do my maintenance. They all do good though. They are very respectful and they don't get my carpet dirty or anything. I will continue to use them.”
