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FEATURED REVIEWS
“Casteel Heating & Cool was knowledgeable and professional.”
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“The heating service was met and exceeded. The technician was knowledgeable and did other parts with the service that went above my expectations.”
“Zach and Darrell are the two technicians I have had the privilege of having in my home the most:) I highly recommend both.”
“I would like to recognize everyone at Casteel Heating & Cool that I worked with for their exceptional service. They were all great.”
“Fine”
“On time, Tech was great!”
“We were assured that the outside air conditioning system would fit in the same footprint as the existing units. They do not fit as they are much larger and it does not look right as installed now.”
“Everything that they did was expected.”
“Casteel Heating & Cool was knowledgeable and professional.”
“Casteel Heating & Cool always provides great service.”
“They met my expectations in all areas.”
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“Paul does an excellent job checking, fixing, and cleaning the furnaces.”
“Great service and the rep explained everything well”
“They met every expectation.”
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“My expectations have been exceeded with the level of customer care they provide when they are at my home. They are always courteous, friendly and knowledgeable.”
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“The installers did an exceptional job and really took their time to explain everything to us. They were very patient with us.”
“They exceeded my expectations in the speed in which the did an extremely through job correctly. They were very professional and did not waste time.”
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“would like to recognize the installer that came out. He was helpful and has continued to be if I need to reach out.”
“The scheduling of the appointment met my expectations.”
“They have very poor service. When they sold the product they claimed that yearly check ups were part of the cost, and they always run up the price and charge me for them. They deceived me about the annual check ups.”
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“I have used Casteel for over 15 years. They have always been very friendly and helpful. I feel if something is wrong with my system that they will do exactly what is needed.”
“Very satisfied with the work done on my air conditioning, Working very well and the technician was very professional. The technician was very good about keeping him and my household safe from covid-19. Thanks again.”
“Honored their warranty with no additional charges”
“highly recommend”
“Great installation and service!”
“ac”
“I highly recommend Casteel for all your heating and air conditioning needs.”
“Responsive, professional and knowledgeable!”
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“Joe stated they show up when they say they will.”
“I was perfectly satisfied with the work that they did. No complaints.”
“They did a good job!”
“I have never had even the least bit of a problem with Casteel.”
“The technician was great.”
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“Casteel Heating & Cool came in a timely manner. They had the old water heater taken out and put the new one in quickly and were very clean in doing so. I thought they would have put a pan down underneath the heater, but overall they were great!”
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“They satisfied us. They did what was needed.”
“The seller and the two guys who were out here--the main guy and his helper--I thought they did a good job. The salesman, the guy who sold me the package--I've got his number in my cell phone, and when I get ready to do the furnace, I'm going to call him.”
“The salesperson”
“I think they are the best.”
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“They were efficient and worked speedily to get things done.”
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“I can't remember the tech's name. They just did a good job when they came out to do everything.”
“I would like to recognize the gentleman that comes out to do the bi yearly maintenance for his exceptional service.”
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“Cody was awesome. He always was extremely helpful and did exactly what needed to be done. I would definitely use him again.”
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“I would recognize the salesperson and the technicians that put it in.”
“I called them and they could not come out for 5 days so I called another air conditioning and heating company and they came out that day and fixed the problem, even though I had a contract with Casteel.”
“Too expensive.”
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“They did exactly what they were supposed to do.”
“I always find their servicemen professional and knowledgeable. Casteel Heating & Cool, Inc. is always my first call for service.”
“Our Technician, Jay, was very good.”
“I would like to recognize Cody Kersey for his exceptional service.”
“They met my expectations with all areas of the project.”
“The two guys who came out did a good job and should be recognized.”
“It was a positive experience but did not go well the first time. The installation was not done up to the County standards; it had to be modified, so they had to come back for a second visit. They had to visit a third time because they did not hook up the air conditioner properly after installing the furnace.”
“They came out during the hottest part of the day and they did it in the same day. That was good. It was 95 degree's!”
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“I would like to recognize everyone who worked on my project for their exceptional service.”
“The heating service was met and exceeded. The technician was knowledgeable and did other parts with the service that went above my expectations.”
“They met/exceeded my expectations with their courteousness.”
“Whoever the salesperson was is very helpful.”
“I was most satisfied with their communication, professionalism and they got the job done really quickly and they showed up on time.”
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“Casteel Heating & Cool, Inc. met or exceeded my expectations in regards to everything else.”
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“Ricardo has exceptional service. He is supposed to be on my account & always come as my technician. Not sure why he wasn't assigned?”
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“Excellent rating from me on professionalism and explaining problems/solutions.”
“They were definitely there early, they finished? the job earlier than they said, neat, professional, and could not have asked for a better experience.”
“They met or exceeded my expectations in all areas. The AC is blowing like a champ!”
“Casteel Heating & Cool, Inc.'s timeliness, ability to get out quickly, and responsiveness exceeded my expectations.”
“Everything went well. They even went under the house and in the attic. They were very professional.”
“I would not say that they exceeded my expectations but the quality of work was high level. But it was what I expected.”
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“Installed new HVAC system, Water Heater, and plumbing in two bathrooms.”
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“They exceeded my expectations by the functionality of the system they put in, that is a plus.”
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“Zach and Darrell are the two technicians I have had the privilege of having in my home the most:) I highly recommend both.”
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“I was satisfied with everyone that I dealt with the exception of the initial salesperson.”
“They met all expectations and did a good job.”
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