-
Find a companyAbout usMetro Areas We Serve
-
AreaSet
FEATURED REVIEWS
“The heating service was met and exceeded. The technician was knowledgeable and did other parts with the service that went above my expectations.”
“Zach and Darrell are the two technicians I have had the privilege of having in my home the most:) I highly recommend both.”
“I would like to recognize everyone at Casteel Heating & Cool that I worked with for their exceptional service. They were all great.”
“Edgar Cortes and his electrical partner did an amazing job replacing my electrical panel and providing proper grounding for my home. Kevin Prather evaluated my plumbing system and let me know that NO upgrades or updates were needed based on current building code. Bobby Loebl and Tin Knight provided all the information and benefits to replacing my 20 year old system with a high efficiency system that is saving me HUNDREDS of dollars a month on A/C. The work performed by the two HVAC crews (don't remember their names, sorry) was incredible and completed in one day. The finishing touches they provided have reinforce the reason I choose Casteel in the first place.”
“I’ve used Casteel multiple times. They’ve been fantastic, and I recommend them all the time. Two years ago, we had a major upgrade which involved putting a brand new system up in our attic for the upstairs instead of the one system in the basement feeding both the first floor and the upstairs. We kind of split things off. That system has been perfect. They had to do all that work as well as make some modifications to the one in the basement. They had to do some zoning so that we have heating and air conditioning in the basement as well as the first floor, all working off the same unit. I’ve got two woodworking shops on the property, and they put in some mini-splits in each of those units, too. I'd give them an A+. They're excellent.”
No review comments provided
“Joe stated they show up when they say they will.”
“I was perfectly satisfied with the work that they did. No complaints.”
“They did a good job!”
“I have never had even the least bit of a problem with Casteel.”
“The technician was great.”
No review comments provided
No review comments provided
“Casteel Heating & Cool came in a timely manner. They had the old water heater taken out and put the new one in quickly and were very clean in doing so. I thought they would have put a pan down underneath the heater, but overall they were great!”
No review comments provided
“They satisfied us. They did what was needed.”
“The seller and the two guys who were out here--the main guy and his helper--I thought they did a good job. The salesman, the guy who sold me the package--I've got his number in my cell phone, and when I get ready to do the furnace, I'm going to call him.”
“The salesperson”
“I think they are the best.”
No review comments provided
“They were efficient and worked speedily to get things done.”
No review comments provided
No review comments provided
“I can't remember the tech's name. They just did a good job when they came out to do everything.”
“I would like to recognize the gentleman that comes out to do the bi yearly maintenance for his exceptional service.”
No review comments provided
“Cody was awesome. He always was extremely helpful and did exactly what needed to be done. I would definitely use him again.”
No review comments provided
No review comments provided
“I would recognize the salesperson and the technicians that put it in.”
“I called them and they could not come out for 5 days so I called another air conditioning and heating company and they came out that day and fixed the problem, even though I had a contract with Casteel.”
“Too expensive.”
No review comments provided
“They did exactly what they were supposed to do.”
“I always find their servicemen professional and knowledgeable. Casteel Heating & Cool, Inc. is always my first call for service.”
“Our Technician, Jay, was very good.”
“I would like to recognize Cody Kersey for his exceptional service.”
“They met my expectations with all areas of the project.”
“The two guys who came out did a good job and should be recognized.”
“It was a positive experience but did not go well the first time. The installation was not done up to the County standards; it had to be modified, so they had to come back for a second visit. They had to visit a third time because they did not hook up the air conditioner properly after installing the furnace.”
“They came out during the hottest part of the day and they did it in the same day. That was good. It was 95 degree's!”
No review comments provided
No review comments provided
“I would like to recognize everyone who worked on my project for their exceptional service.”
“The heating service was met and exceeded. The technician was knowledgeable and did other parts with the service that went above my expectations.”
“They met/exceeded my expectations with their courteousness.”
“Whoever the salesperson was is very helpful.”
“I was most satisfied with their communication, professionalism and they got the job done really quickly and they showed up on time.”
No review comments provided
“Casteel Heating & Cool, Inc. met or exceeded my expectations in regards to everything else.”
No review comments provided
“Ricardo has exceptional service. He is supposed to be on my account & always come as my technician. Not sure why he wasn't assigned?”
No review comments provided
“Excellent rating from me on professionalism and explaining problems/solutions.”
“They were definitely there early, they finished? the job earlier than they said, neat, professional, and could not have asked for a better experience.”
“They met or exceeded my expectations in all areas. The AC is blowing like a champ!”
“Casteel Heating & Cool, Inc.'s timeliness, ability to get out quickly, and responsiveness exceeded my expectations.”
“Everything went well. They even went under the house and in the attic. They were very professional.”
“I would not say that they exceeded my expectations but the quality of work was high level. But it was what I expected.”
No review comments provided
“Installed new HVAC system, Water Heater, and plumbing in two bathrooms.”
No review comments provided
No review comments provided
“They exceeded my expectations by the functionality of the system they put in, that is a plus.”
No review comments provided
No review comments provided
“Zach and Darrell are the two technicians I have had the privilege of having in my home the most:) I highly recommend both.”
No review comments provided
No review comments provided
No review comments provided
“I was satisfied with everyone that I dealt with the exception of the initial salesperson.”
“They met all expectations and did a good job.”
No review comments provided
“Mr. Hosmer could not remember the names of the crew that installed the heating and air, but would like to recognize them for their great work.”
“Everyone I worked with did a great job. The salesman that came out was awesome. Randy Sharp was the salesman.”
“They met everything.”
“They installed a new unit and duct work.”
“The installers were amazing, friendly and answered all my questions”
“The installation processes met my expectations.”
“I would like to recognize everyone at Casteel Heating & Cool that I worked with for their exceptional service. They were all great.”
No review comments provided
“They met all areas of expectations.”
“Both technicians that came out was very nice and helpful. They answered all my questions.”
“They met my expectations? with everything except the materials. The unit didn't work downstairs when they replaced it.”
No review comments provided
“I have been using Casteel for about 5-6 years now. I am on the service plan for my HVAC, so the price has been very reasonable. They have recommended some improvements but never pushed them on me. We did a couple of them and opted not to do the others at this time. They have always been prompt, professional and courteous.”
“My two installer were excellent.”
“Really professional and easy to work with Quality team overall”
“They met all of the expectations.”
No review comments provided
“Edgar Cortes and his electrical partner did an amazing job replacing my electrical panel and providing proper grounding for my home. Kevin Prather evaluated my plumbing system and let me know that NO upgrades or updates were needed based on current building code. Bobby Loebl and Tin Knight provided all the information and benefits to replacing my 20 year old system with a high efficiency system that is saving me HUNDREDS of dollars a month on A/C. The work performed by the two HVAC crews (don't remember their names, sorry) was incredible and completed in one day. The finishing touches they provided have reinforce the reason I choose Casteel in the first place.”
No review comments provided
“They met my expectations.”
“They fixed my air. I think I had a leak in the line so they repaired that and added Freon. It was quick service and the job that they did was effective, got it back up and running. I would give them an A+.”
“It was a positive experience. It was air conditioning. We had to get a new air conditioner. Otherwise, I don't think we had anybody else come out. I'd probably grade them as an A. I don't remember anything bad.”
“I think Casteel Heating is great because they come really quickly when you call. It doesn't take a long time for them to come. The people are courteous and clean. They do a nice job. They fixed a thermostat issue that we had, and we had a clogged pipe of some sort in our air conditioning. They had to reroute something and they fixed that. They've done a good job. Their service, I would give that an A. I've already recommended them. I think they're a little expensive but I like them anyway.”
“They were good. They repaired the problem. The guy that came out was very good and thorough, so everything's good. It was air conditioning.”
“The experience of the people that came out made it a neutral experience. I can't remember what they did for me. It's been a while. I'd give them a C+.”
“I believe the last time they were out, they replaced a pump that pumped out water out of the furnace area. I'm thinking they may have also done a water heater. I've had a couple things done over the last year so I'm not sure. They're just very conscientious about getting out there quickly, and doing a professional job, and explaining what needs to be happening, and stuff like that. I was very pleased with that. I'd give them an A+, definitely. I have recommended them.”
“We've used them for the heating and cooling, and the plumbing. On both occasions, they've done a good job as opposed to the Pink Plumber, which we had a horrible experience with them. The Pink Plumber, they never did make things right but Casteel Heating and Cooling, we had a very positive experience with the heating and cooling, and the plumbing. I'd give them an A+. I do recommend them occasionally.”
“They're pretty good. I think when I had them here, the office people and the people they brought, took the time to explain things. I think I just had them do annual maintenance. I'd give them an A for everything.”
“I liked that they showed that they were concerned about everything they did. They did my air conditioning and they came back out and serviced it. I'd give them an A+. I would recommend them.”
“They did a good job. They were just honest. They seemed honest, and they seemed nice and gave us a good price. Other than that, that's about it. It was for HVAC work. I'd give the whole thing an A+. If someone asks us, I would definitely recommend them.”
“Everything was good. Whatever I needed, they provided for me. It was good. I don't have any issues with that. They provided me a hot water heater and they serviced my heater. I'd give them a B+.”
“They did the heating and plumbing. The hot water tank was leaking water. I'd give them a C. It's OK. There's nothing wrong, but the problem, I think, was they did extra work. They fixed it, but it's mostly several things instead of the one. I don't recommend them.”
