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FEATURED REVIEWS
“I have received excellent care from them for 15 years and would recommend them to friends and family.”
“Ricardo did a great job. we are going to buy another unit from Casteel. We bought one in the spring for the upstairs and now we need one for downstairs.”
“Casteel Heating & Cool was knowledgeable and professional.”
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“The heating service was met and exceeded. The technician was knowledgeable and did other parts with the service that went above my expectations.”
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“Great quality of work”
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“Chris Wright! Didn't leave until part arrived via uber!”
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“Fellow who did the work, Jacob I believe it was.”
“so far so good”
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“They did a great job.”
“They met my expectations as they fixed the problem on the first time.”
“They met my expectations with their knowledge of controlling the inside environment.”
“I'd like to recognize the installer and the salesperson.”
“They delivered what they promised.”
“They met my expectations with their customer service and response time.”
“The workmanship met my expectations. I feel that they did a good job overall.”
“They met/exceeded my expectations because they got the A/C back up and running!”
“Ben Henry did a good job of consulting the technical experts on the issues I had.”
“The technician did a good job.”
“I have received excellent care from them for 15 years and would recommend them to friends and family.”
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“They met or exceeded in all areas.”
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“The sales representative who came the first time was really on point. The technicians who came were really good as well. I think everyone I dealt with was good.”
“Ricardo did a great job. we are going to buy another unit from Casteel. We bought one in the spring for the upstairs and now we need one for downstairs.”
“The person was very knowledgeable about the issue. I felt like the knowledge of the technician was really good.”
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“All”
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“They met my expectations because of their expertise and friendliness.”
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“Always on time and professional.”
“Completely dissatisfied”
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“Fine”
“On time, Tech was great!”
“We were assured that the outside air conditioning system would fit in the same footprint as the existing units. They do not fit as they are much larger and it does not look right as installed now.”
“Everything that they did was expected.”
“Casteel Heating & Cool was knowledgeable and professional.”
“Casteel Heating & Cool always provides great service.”
“They met my expectations in all areas.”
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“Paul does an excellent job checking, fixing, and cleaning the furnaces.”
“Great service and the rep explained everything well”
“They met every expectation.”
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“My expectations have been exceeded with the level of customer care they provide when they are at my home. They are always courteous, friendly and knowledgeable.”
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“The installers did an exceptional job and really took their time to explain everything to us. They were very patient with us.”
“They exceeded my expectations in the speed in which the did an extremely through job correctly. They were very professional and did not waste time.”
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“would like to recognize the installer that came out. He was helpful and has continued to be if I need to reach out.”
“The scheduling of the appointment met my expectations.”
“They have very poor service. When they sold the product they claimed that yearly check ups were part of the cost, and they always run up the price and charge me for them. They deceived me about the annual check ups.”
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“I have used Casteel for over 15 years. They have always been very friendly and helpful. I feel if something is wrong with my system that they will do exactly what is needed.”
“Very satisfied with the work done on my air conditioning, Working very well and the technician was very professional. The technician was very good about keeping him and my household safe from covid-19. Thanks again.”
“Honored their warranty with no additional charges”
“highly recommend”
“Great installation and service!”
“ac”
“I highly recommend Casteel for all your heating and air conditioning needs.”
“Responsive, professional and knowledgeable!”
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“Joe stated they show up when they say they will.”
“I was perfectly satisfied with the work that they did. No complaints.”
“They did a good job!”
“I have never had even the least bit of a problem with Casteel.”
“The technician was great.”
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“Casteel Heating & Cool came in a timely manner. They had the old water heater taken out and put the new one in quickly and were very clean in doing so. I thought they would have put a pan down underneath the heater, but overall they were great!”
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“They satisfied us. They did what was needed.”
“The seller and the two guys who were out here--the main guy and his helper--I thought they did a good job. The salesman, the guy who sold me the package--I've got his number in my cell phone, and when I get ready to do the furnace, I'm going to call him.”
“The salesperson”
“I think they are the best.”
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“They were efficient and worked speedily to get things done.”
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“I can't remember the tech's name. They just did a good job when they came out to do everything.”
“I would like to recognize the gentleman that comes out to do the bi yearly maintenance for his exceptional service.”
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“Cody was awesome. He always was extremely helpful and did exactly what needed to be done. I would definitely use him again.”
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“I would recognize the salesperson and the technicians that put it in.”
“I called them and they could not come out for 5 days so I called another air conditioning and heating company and they came out that day and fixed the problem, even though I had a contract with Casteel.”
“Too expensive.”
