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AreaSet
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“Half of my windows were acceptable, the others were not. Thus 3 stars.”
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“They did a good job. They did it all in one day and left the job site clean.”
“I gave you all 5 stars on each question, I think that is good enough for comments”
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“I think that they did a great job on my new roof. They were efficient. They were very professional. I had a small problem, but they fixed it. I am very pleased.”
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“Our experience with NuLook was great from start to finish. Chris made us feel comfortable about our decision by showing and explaining the process from his inspection of our home outside to the demonstration of the actual quality products they use. I feel comfortable knowing that I no longer have worries about the protection and performance of our roof and gutters, with the quality of the product, the professional installation and the warranty to back it all ! Thanks NuLook!”
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“The night we went over my roofing options, my daughter and I learned so much! Chris and Jonathan were knowledgeable and funny. They complimented us on our unusual architecture and stayed even after the sale.”
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“Excellent roof installation. Job completed in a timely manor.”
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“The work completed was not what I expected.”
“Would recommend this company to a friend/family.”
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“Todd and Sean were absolutely professional, amazing, polite, well educated, and well versed in this specialty.”
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“In one week I basically had a new house.”
“The guys are really great from the business to picking up nails. They were wonderful. I am going to tell everyone about them. It was raining and nothing was wrong. I saw them over the road, and they were amazing with explaining the deals. I didn't think we needed a roof. But, they were amazing. For the future, I would call them again.”
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“They were fantastic.”
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“I was very pleased. I had never heard of them before the initial knock on my door. I was reluctant at first given I am still waiting for the final payment for the insurance. It was not a lot out of pocket which was good. I had no complaints and I would highly recommend them to anyone needing a roof.”
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“NuLook was worth the extra money. They are experts, professional, and very responsive.”
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“I highly recommend already this company because I have heard of other horrible companies that are out there.. This was a great experience for me all in all.”
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“Nu Look delivered what they promised and then some. Very happy with the process.”
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“Good communication from the company throughout - very happy with the end result. The crew took care to keep our pool clean and at the end of the job, the surrounding of the house was cleaner than when they started. Overall, a great job for a fair price. Happy to recommend!”
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“I would highly recommend them for a roofing job.”
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“The communication was great but they need to specify what kind of loans they will work with, and my roof is still leaking and they can't seem to find a way to fix it.”
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“Run, don't walk away from Nu Look. I contracted them to do a partial repair of my siding that was damaged by a neighbor's house catching on fire. Initial meetings were great, and the Salesman assured me that a partial repair would be no problem, matching materials would be available, and the repair could be completed quickly. As it turns out, the salesman was not technically supposed to offer a partial repair, and that materials could not be found at first. Their first attempt to do the installation, they had completely sent the wrong materials. Siding was the wrong size (4.5" instead of 4") and corner posts were completely wrong. I had taken the day off, and they did not realize their mistake until the installation crew showed up to install. It all went downhill from there. For another month or so after that - week after week, all they did was lie to us. Every week, they promised that the correct materials were arriving - when actually the corner posts did not exist and had to be finally custom ordered. If they had simply told the truth and given us honest reasons for the delays, we would not have been so dissatisfied.”
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“Overall I am satisfied with the workmanship from Nu Look Home Design.”
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“Not unless they finish the job.”
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“Once Nu Look finally came, they were efficient about the install. Things were not left clean and we still continue to find nails and other left over materials in our yard. Poor communication all around. I've sent several emails and even texts and would not get a response in a timely fashion. I asked for our light, flag, and house numbers to not be put back on, and they were. Installed our camera again in the wrong spot. Caulking looks very messy. One contractor also asked us to buy supplies! It was a very frustrating experience!”
“Absolutely wonderful company! They do a great job and lord knows I have had some crappy contractors. My roof looks great and it was completed in one day, even with having to replace 11 boards. It also says a lot for a company when they are all friendly and professional. Will use them again for windows and siding.”
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“The roof looks spectacular.”
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