Enhance Floors & More
18th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Enhance Floors & More has received 4.8 out of 5 stars based on 339 customer surveys.
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18th year as a Best Pick Call
"Residential installations have always been our specialty. Our installers are the best in the business and are respectful of both your property and possessions. Because of this, the majority of our clients are repeat customers and referrals. I want to do business with my customers for a lifetime, not one time."

Don Stubbs | Founder & Owner
Company Information
Services Offered
Enhance Floors & More sells and installs hardwoods; carpet; laminate and luxury vinyl flooring; and ceramic, porcelain, and natural stone tile. The company also offers staircase makeovers, window treatments, countertops, and kitchen and bathroom remodels. With design consultants on staff, Enhance offers homeowners a one-stop shop for interior home improvement projects.
Services Not Offered
Enhance does not do flooring repair and does not offer installation-only service.
Warranty
Enhance offers a lifetime "Peace of Mind" guarantee and full manufacturer product warranties.
Company History
The locally owned, full-service flooring company located in Marietta was founded 33 years ago and services all of North Atlanta.
Additional Information
Enhance offers flooring from brands like Mohawk, Somerset, Daltile, Armstrong, Karastan, Shaw, Hunter Douglas, and Masland.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Enhance Floors & More has received 4.8 out of 5 stars based on 339 customer surveys.
5
284
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2017

“There were some things. We had an issue with the floor and we had to call them two or three times. They gave it to a contractor. They subcontracted somebody and the subcontractor was not easy to work with. I thought they already had a person who did the work. That's why I didn't go online to pick somebody up. We had to call a couple of things to do correctly. Especially the fireplace, he messed up near the fireplace. He had to come and change everything again so that was different. Otherwise, it's OK. I'd give the overall experience a good rating. After the first couple of times, he came. The floors look very nice because we went to get the flooring. The hardwood was really good, but I didn't like the subcontractor at all. That was my problem. Then after putting in everything, they never even called us back to ask how do I feel if there's anything wrong—'Should I help?' There was no courtesy call. He didn't do anything. No follow up at all. They got their work done on time. Other than that, the fireplace was messed up and he had to come back and redo it. Other than that, it was fine. They did clean up after themselves, but then we had them do the work twice and they didn't clean up at all actually. I would not recommend them.”

Review by
10/10/2017

“It wasn't a great experience. The installers hit a water line and had a bunch of water damage. It wasn't part of the plan. They did as much as they could do to fix. At the end of the day, they went back and cleaned it up and repainted it. They did fix the damage in the walls as far as we know. They didn't just forget it and walk away. They did the best they could. The experience wasn't great, but things happen and people make mistakes. They did what they could do as a company to fix it to the best of their ability. At the end of the day, we're happy with all of their efforts. I'd give them a B overall. It was good work, but we had some issues. The customer service was excellent.”

Review by
10/10/2017

“Some of it was positive and some of it was negative. I didn't like the attitude of the guy putting the tile down. He left it partially undone and didn't leave me good instructions on how to clean up the mess. I didn't like one guy on the crew. This young guy just hung around, but it looks good now so that's a good thing. It wasn't the best. The carpet guy was great so I liked him. Overall, I would give them a B.”

Review by
10/10/2017

“They're very easy to work with. They were on time and prompt. I'd give them a B overall. We've been very happy with the carpet we got, but we recently found that there's an issue with our old floor popping up underneath it but they're coming out and they're going to fix it. Other than that, they were great. I'd give them a B overall. They haven't been able to get out as quickly as I'd like them to.”

Review by
10/10/2017

“They did good work as far as putting the floors in but they don't clean up very well when they get through. They leave all of that for the homeowners. That's the first time I've had the hardwood floors put in so that may be the standard for the industry, but I wasn't happy with it. There was dust on everything. I'd give them a C.”

Review by
10/10/2017

“They were good. They were responsive to everything. I would give them a B for the overall experience. Their quality of work was good. The only thing they lacked was follow up. For how much money we spent, it would have been nice for the people who came out to give us the quote to come out and look at the work that was done.”

Review by
10/10/2017

“Their customer service was great when we were in the store. Their delivery people worked diligently and did exactly what they said they were going to do. I'd give them an A overall.”

Review by
10/10/2017

“They came in and they did what they were supposed to do and they finished on time and the product was a good, quality product. They installed carpet. I’d grade them as an A.”

Review by
10/10/2017

“They've done several things for our home and I'd use them again. We've had a wonderful experience with them. It was all flooring work. I'd give them an A+ overall.”

Review by
10/10/2017

“They were being helpful and they did the work they were supposed to and we were well pleased with it. I'd give them an A. They did the work right.”

Review by
10/10/2017

“The person I was dealing at Enhance Floors, Wanda, the salesperson, made it positive for me. I'd give them an A-. They performed an installation.”

Review by
10/10/2017

“They did the work that I requested in a timely manner. I'd give the overall experience an A. I'd definitely recommend them.”

Review by
10/10/2017

“They explained everything very well and they were very quick. I would give them an A+ overall. I'd be very likely to recommend them.”

Review by
10/10/2017

“Everything was done as they said and done well and we were real satisfied. They deserve an A. I had no complaints.”

Review by
10/10/2017

“They're always friendly. They're on time and they have good prices. I'd give the overall experience an A+.”

Review by
10/10/2017

“I liked the organization. Everything they put together went as expected. I'd definitely give them an A+.”

Review by
10/10/2017

“They were very efficient and they did a great job putting the carpet down. I'd give them an A+ overall.”

Review by
10/10/2017

“They were on time and they did the job exactly like they said they would do. I'd say they’re an A+.”

Review by
10/10/2017

“They did a good job. They were on time and everything. I would give them an A.”

Review by
10/10/2017

“They were in and out. I'd give them an A overall.”

Review by
10/10/2017

“I've used them before and I love them.”

Review by
08/23/2016

“They get an A+. They were great.”

Review by
08/23/2016

“They did excellent work—absolutely fantastic .”

Review by
08/23/2016

“They've done work for me. I'd give them an A+.”

Review by
08/23/2016

“I'd give them an A. We'd recommend them.”

Review by
08/23/2016

“They were putting down wood floors. I'd give them an A+. It saved us lots of money.”

Review by
08/23/2016

“I'd give them an A+. I've already recommended them.”

Review by
08/23/2016

“My experience was positive.”

Review by
08/23/2016

“I'd give them an A+.”

Review by
08/23/2016

“I'd give them an A+.”

Review by
08/23/2016

“I'd give them an A+.”

Review by
08/23/2016

“I'd give them an A.”

Review by
08/23/2016

“I'd give them an A.”

Review by
08/23/2016

“I'd give them an A.”

Review by
08/23/2016

“I'd give them an A.”

Review by
08/23/2016

“I'd give them an A.”

Review by
08/23/2016

“I'd give them a D.”

Review by
08/23/2016

“We had some carpets by them a few months ago. I'd give them an A+ definitely.”

Review by
08/23/2016

“I'd give them an A+. We've already recommended them, and this is the second time we've used them.”

Review by
08/23/2016

“I've had them twice now and it's always been great. They're always excellent. I would recommend them.”

Review by
08/23/2016

“I'd give them a B-. Their customer service was pretty good. Their punctuality and cleanliness weren't so great.”

Review by
08/23/2016

“They did a fine job. They were definitely an A. They did a good job. They were responsive, so it was all good.”

Review by
08/23/2016

“They did an excellent job. We had two bedrooms done, and the installers were prompt, on time, and clean. They were very good. I’d give them an A+. I’m very happy with them .”

Review by
08/23/2016

“We were very pleased. They were the ones that did our kitchen floor, the kitchen and dining area, and they did a very good job. I'd give them an A. We had no problems at all.”

Review by
08/23/2016

“I bought some carpet from them. Enhance is the one that laid all the carpet in our house. I'd give them an A+. We were pleased. All of their workers were very professional so we didn't have a problem.”

Review by
08/21/2016

“They did the kitchen floor and a bathroom tile and living room/dining room carpet. Excellent work. They were on time. Really detailed and few, if any, errors that they had to redo. I'd give them an A.”

Review by
08/21/2016

“They did a carpeting for me. They came when they said they were going to. They seemed professional. I liked working with the office and designers. I liked everything. I'd rate them A overall.”

Review by
08/21/2016

“They put in wood laminate flooring in three bedrooms and a hallway for me. They seemed to have a good product. They were courteous. They come in and do their work, pick up, clean up, and go. I'd give them an A.”

Review by
08/21/2016

“Enhanced Floor did our rugs upstairs and rugs downstairs. They were installed on time before our move-in and we had no issue with them at all. Excellent work, no complaints, and I'm 1% likely to recommend them to someone.”

Review by
08/21/2016

“They put down some vinyl flooring in my kitchen and laundry room. They were very professional. They answered all our questions whenever we had anything. They went the extra mile to make sure we were happy with the job, and we were. They're A+.  ”

Review by
08/21/2016

“They did wood floors for us. They did about 14 square feet. They're just a good crew. They got in here and did what was necessary to get the job done. It looks good. My wife is well pleased with it. That's all that matters. I'd give them an A+.”

Review by
08/21/2016

“I had some work done a year ago with them. They replaced carpet for me. I liked that the quality of the work was very good. I'd give them a B. They fell short somewhere. The primary person in-store that we dealt with—customer service on the front end.”

Review by
08/21/2016

“Enhance Floors was fantastic. They did a kitchen, a family room, and a hallway. They did preparation work like you wouldn’t believe, and they did a phenomenal job putting it together. I had an extremely positive experience. They’re an A +.”

Review by
08/21/2016

“They did carpet for me. They're close by. They seem knowledgeable. They helped me pick out something that was going to work for me. They came when they said they were going to come and that's about all you can expect. I'd give them an A+.”

Review by
08/21/2016

“They were putting down carpet. They did a small area of the house, maybe 1-2 square feet. They did the job quickly and it looked good. It also looks good today. I'd give them an A+.”

Review by
08/21/2016

“We had some floors installed by Enhanced. They installed hardwood floors into my first floor. They were just very professional, cleaned up good, and did a great job. I'd give them an A.”

Review by
08/21/2016

“They were doing a wood floor for me. It was the whole house, upstairs and down. They did an excellent job. I'm 1% likely to recommend them to someone for a flooring job.”

Review by
08/21/2016

“They are the best. They are not the cheapest, they are not the most expensive, and the quality of the work is top-notch. You will not be disappointed.”

Review by
08/21/2016

“They did pre-engineered hardwoods for me. They were professional, knowledgeable. I'd give them an A.”

Review by
08/21/2016

“It was excellent, no complaints, and I'm 1% likely to recommend them to someone for a flooring job.”

Review by
08/21/2016

“It was excellent, no complaints, and I'm 1% likely to recommend them to someone for a flooring job.”

Review by
08/21/2016

“They did carpet for me. Overall I thought the service was good. They were prompt. I had a good experience with them. I'd give them an A.”

Review by
08/21/2016

“They did a flooring job in the living. They took out carpet and put wood floors in. They did it good. They did it fast. I'd give them a 'good'—A.”

Review by
08/21/2016

“They were very easy to work with and came very highly recommended. They replaced the hardwood with solid maple. I’d give them the top grade—A +.”

Review by
08/21/2016

“For the flooring job they did it was excellent, no complaints, and I'm 1% likely to recommend them. In fact I'm going to use them again myself.”

Review by
08/21/2016

“We were more than happy with them. It was excellent work, no complaints, and I'm absolutely 1% likely to recommend them to someone. It was a flooring job. They did the hardwoods for the whole downstairs, up the stairs, and out the hall. They were there. It was a sizeable job and they did it quick and clean.  ”

Review by
08/21/2016

“I've worked with the owner, Don, and I'm having a positive experience with him. They installed Mohawk laminate, which has a creaking and popping issue currently. I like Don's responsiveness to any telephone call with an issue. I'd give them a B because of the creaking I'm experiencing now.”

Review by
08/21/2016

“I had some carpeting installed about a year ago. Everything was fine. They did a one-bedroom carpeting. They had nice quality product. That's what enticed us to buy the carpeting from them. I think they're probably all A's. I don't see any reason to mark them down on anything.”

Review by
08/21/2016

“They did floors in my kitchen, den, hallway, and then they did tile in two bathrooms. They did it in a timely manner, for sure, and they did a good job. We had an issue with a piece of flooring that I wanted to leave in that didn't work out, and they came back out and took care of that for me so I was very pleased with the whole job. I'd give them an A.”

Review by
08/21/2016

“There were two different jobs that I had done. One was carpet and one was hardwood floor. There was a mistake that was made, and they fixed the mistake, so that's always a plus. I'll probably give them a B+. There was an issue with sanding the floor; it was over-sanded in one area. The customer service was fine; there was no issue there. The punctuality was fine there. The cleanliness was about the same; no issue.”

Review by
08/21/2016

“Three-some odd years ago they put in flooring in my basement, and they also put in flooring in my master bedroom on the first floor of my house in Canton, GA. Then more recently, like in the last year or so, they did some flooring work on a condo I own. They did a good job, and I don't recall what their pricing was. I'm assuming at the time their pricing was fine and they did a good job so I saw no reason not to use them. The experience was excellent—A+.”

Review by
08/21/2016

“They were really nice and professional. They replaced floors to hardwood in our kitchen, dining room, and family room. The owner came and gave us an estimate. He was really nice. The biggest thing that stood out is they missed a corner and they underestimated by about 2 feet or so. They came back and were like, 'We're so sorry about that.' They took care of it and didn't charge us any extra for the extra material or anything like that. They're A+.”

Review by
08/21/2016

“They did a great job. We've had them several times. They're very good and they follow up. We were very pleased. The first time they put in a hard—they carpeted our whole downstairs and did a good job. But the second time was much more extensive. They totally redid a bathroom and painted the bedroom and re-carpeted the floor and tiled the bath. We had an old bathtub; they had to rip out the bathtub. They put in a beautiful walk-in shower. We'd had a hole in the floor where we used to put dirty clothes through like a chute and they had to go in and fix that and they had to move the toilet over. It was an extensive job and it was beautiful. Great job. Very pleased. I'd give them an A.”

Review by
08/21/2016

“They put before we moved into the house they put all of the carpet in the upstairs and on the steps. They seemed to be able to manage everything, which is good. In a way I wish I almost wish I'd used them for everything because they have it all there. When you're trying to remodel it's all intertwined. If you're just doing one thing you can shop around a little better, but the cost has been fine. I'd give them a B+. It was in the selection of my carpet; it wasn't the installation. I didn't realize that—because the thing was is the carpet that I chose, when it went into this house, it was a 2-3 year old house, it didn't match up to the old ones so it left kind of a gap. Not too bad. I liked the carpet I picked still. It was just one of the things once it was installed it—all of a sudden you realize that. But there's been no issues at all with that. I may have considered another carpet had I known the overall look was going to be different instead of going when you put a carpet in you need to match the height of it or it's going to not be the same which I didn't really consider because I've never changed out carpet. This was my first time.”

Review by
08/21/2016

“There were a few things we were not quite so sure about. They put in wood floor and some carpet. They had plenty of wood left over and there were some places they used little short pieces that it doesn't look like they needed to. And there were some knots in the wood that really—especially in the bedroom because we don't have any kind of carpet down in there because of allergies. There were some places that were actually rough. We had to find a way to smooth them down. Then some of the thresholds were not really what we wanted, and we called them to ask them to fix that, and they sent the carpet guy out and it was the wood threshold that needed to be fixed, not the carpet, so we just got kind of 'Oh well you get what you pay for.' We'd called them and asked them about it. I'd give them a B.”

Review by
08/21/2016

“They did excellent work with no complaints and I'm 1% likely to recommend them for a flooring job.”

Review by
08/21/2016

“They did excellent work with no complaints and I'm 1% likely to recommend them for a flooring job.”

Review by
08/21/2016

“I love the folks at Enhance Floors, especially the installer. They were quick and thorough, and I like them a lot .”

Review by
08/21/2016

“They were doing tile and carpet. They were just very efficient and did great work. I'd give them an A.”

Review by
08/21/2016

“It was excellent work with no complaints and I'm 1% likely to recommend them for a flooring job.”

Review by
08/21/2016

“It was excellent work with no complaints and I'm 1% likely to recommend them for a flooring job.”

Review by
08/21/2016

“Their work was excellent, no complaints, and I'm 1% likely to recommend them for a flooring job.”

Review by
08/21/2016

“They did carpet and wood floors for me. I wasn't there when they were there. I'd give them an A.”

Review by
08/21/2016

“They laid carpet. They were very courteous. Everything is holding up well. I'd give them an A.”

Review by
08/21/2016

“I would maybe use them again.”

Review by
11/02/2015

“I've used them in the past few years and they're in Best Pick Reports. Over the years they put in hardwoods, they put in carpet. I think the owner is very good. He's a real honest guy. They do good work and I think has good people that work for them. I would give them an A because I've used him more.”

Review by
07/14/2015

“The crew from Enhance was excellent. They installed hardwood floors throughout our house, new carpeting in the bedrooms, and the new kitchen floor. They did a phenomenal job. I went through like five different companies, but Enhance impressed me as the most professional. They earned an A+.”

Review by
07/14/2015

“They were fantastic. They just did what they said they were going to do and it was quick and it was the price that they said they were going to charge so we were happy all around. They installed new hardwood floors in pretty much the entire house. The customer service was very good. I would give them an A grade.”

Review by
07/14/2015

“They would just always anticipate contacting me for everything. I didn't have to contact them. If I had questions, they would always call back very quickly. Their representatives were knowledgeable and friendly. They were just great all the way around. They put new carpet in the house. I'd definitely rate them as an A.”

Review by
07/14/2015

“They had to come back and do some other work but they did that under warranty. It was not done right the first time. Some of the thresholds were pulling apart so I had them come out and they fixed it. I put down hardwood floors in my entire house. The customer service was good. They did the flooring in my parents' house, that's how I found out about them. I would rate them as a B because they had to come back.”

Review by
07/14/2015

“They did a good job. They actually followed up on something that we had a concern about after the job and fixed it for free . Then I had them do something else for cheap and they did a good job. They were clean and it looks good and it's good quality. They did new laminate floors on the kitchen dining area, entryway and they did a new tile floor on the mud room. We'd give them an A.”

Review by
07/14/2015

“They were great. It's been a little while. They had a consultant that was available for me to ask basic design questions and stuff. That was helpful. They did hardwood floors for me. While the person was there, I was able to ask her a lot of questions and that kind of opened up discussion for potential other projects. Their customer service was good. I would rate them as an A.”

Review by
07/14/2015

“They put down flooring throughout most of the apartment and unfortunately even though they spent an extra day leveling the concrete floor, they were not able to get it apparently completely level in the kitchen because some of the wood will release. It's not stuck down completely. You can't tell anything by looking at it. It's only when you walk on it that it clicks. I would say their customer service was good. I don't remember how I found the company. I would rate them as maybe a B+.”

Review by
07/14/2015

“They were prompt and efficient. They installed a new kitchen floor. It was luxury vinyl. I would rate them as the highest possible grade.”

Review by
07/14/2015

“They installed a laminate floor. Their customer service was excellent. We've used them before. I would rate them as an A.”

Review by
07/14/2015

“It was just a good experience. They did carpet for me. The customer service was fine. I would rate them as an A.”

Review by
07/14/2015

“It was pretty painless. They put a floor in the kitchen. It was vinyl. The customer service was fine. I would rate them as an A.”

Review by
07/14/2015

“Everything was great from buying it to closing the door after they left. They did wall-to-wall carpet in our upstairs. I would rate them as an A+.”

Review by
07/14/2015

“They just came in and got the job done efficiently and did it well. They laid the carpet. Their customer service was good. I would give them an A. I would use them again.”

Review by
07/14/2015

“They just did what we expected and had no issues with them. They redid pretty much our entire house flooring. We did laminate throughout the main part and then we did carpet in the bedrooms and tile in the bathrooms. I would give them an A.”

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