Northside Floors
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Northside Floors has received 4.6 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
100
4
16
3
4
2
3
1
3
3rd year as a Best Pick Call
"Northside Floors has been flooring greater Atlanta's fine homes since 1982. With our highest-quality products and our team of highly skilled professional flooring specialists, we will make the dreams you have for your home a reality."

Bob Haddon | Founder & Owner
Company Information
Services Offered
Northside Floors offers installation, dustless sanding, and refinishing services for hardwood floors. The company also sells and installs carpet, engineered wood flooring, luxury vinyl tile, and tile and offers staircase makeovers for residential and commercial customers.
Services Not Offered
Northside Floors does not offer repair-only services.
Warranty
The company offers a lifetime warranty on installations. Products are covered by manufacturer warranties.
Company History
Northside Floors is a local, family-owned-and-operated business that has been under the same ownership since its founding in 1982.
Distinctions
The company is a member of the Greater Atlanta Home Builders Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
P.O. Box 2781
Kennesaw, GA 30156
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Northside Floors has received 4.6 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
100
4
16
3
4
2
3
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/27/2020

No review comments provided

Review by
09/10/2020

“They did everything to my satisfaction. The quality of work, staining of the flooring and the installation in general was well done. The carpet laying was done perfectly. The pricing was good too.”

Review by
09/09/2020

“They did exactly what they said, They were on time and on budget.”

Review by
09/09/2020

“I have recommended them to other people already.”

Review by
09/09/2020

“It has not 6 months and my floors are discoloring and they would not fix the floors at all.”

Review by
08/19/2020

No review comments provided

Review by
08/11/2020

“Completed work on schedule. Trustworthy people.”

Review by
08/08/2020

“They met my over all expectations.”

Review by
08/08/2020

“I want to recognize Cindy for her service.”

Review by
08/08/2020

“The saleslady was punctual thorough, the crew did a good job and did what they said they would do.”

Review by
08/08/2020

“Besides communication, everything else was good. The quality of work, it was done professionally, the work is really good.”

Review by
08/02/2020

No review comments provided

Review by
07/31/2020

No review comments provided

Review by
07/30/2020

No review comments provided

Review by
07/30/2020

No review comments provided

Review by
07/30/2020

“Cindy and her crew that installed our wood floors were excellent!”

Review by
03/17/2020

“They did a good job. It looks good.”

Review by
03/16/2020

“I would like to recognize Angel, the installer.”

Review by
03/04/2020

“They met or exceeded my expectations in all areas.”

Review by
03/03/2020

No review comments provided

Review by
03/03/2020

No review comments provided

Review by
03/03/2020

“Honest, timely, and good quality. It was a very positive experience.”

Review by
03/01/2020

“Bob is as helpful as you could want. He is knowledgeable about his product lines and helpful in finding just what you need. Angel is an excellent installer and is very willing to do what is needed to do a good job !”

Review by
03/01/2020

No review comments provided

Review by
02/23/2020

“Everyone involved was outstanding!”

Review by
02/23/2020

No review comments provided

Review by
02/23/2020

“Felt that it was not the best quality work as far as neat finishing.”

Review by
02/20/2020

“Their customer service was phenomenal.”

Review by
02/20/2020

“Northside Floors exceeded my expectations of the time frame of doing the job. They got done quicker than I expected. They are great.”

Review by
02/20/2020

“The quality of the carpet met my expectations.”

Review by
02/20/2020

“They took time and installed my floors carefully and to my satisfaction.”

Review by
02/18/2020

“Mark Thompson went above and beyond!”

Review by
02/18/2020

“We've used Northside for three larger flooring jobs in our home and they were fantastic to work with.”

Review by
02/18/2020

“I had a wonderful experience with Northside Floors. My sales rep, Yovani Alvarez, and his install teams were outstanding in every way. Yovani is professional, knowledgeable, enthusiastic, answered all my questions thoroughly, texted often to keep me in the loop every step of the process, promptly replied to all my texts, and went out of his way to ensure I had a smooth experience. A few of my questions required several in-person meetings onsite to resolve, which involved a lot of extra driving for him but he was always willing and eager to do it. I liked that his install team worked on only my project continuously from start to finish, rather than leaving in the middle to go do some other project and then returning to mine. The install teams (one installed new hardwood, the other team installed new carpet) were highly skilled, meticulous, clean, and did a beautiful job. I liked their contract and their payment terms, and they worked with me on the pricing. I would highly recommend Northside Flooring!”

Review by
02/18/2020

“Cindy Parham”

Review by
02/18/2020

No review comments provided

Review by
02/18/2020

“Cindy was absolutely fantastic! If we ever need other flooring, we will definitely call her again.”

Review by
02/18/2020

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“Bob Haddon and his entire organization are customer focused, professional and committed to high quality work.”

Review by
11/20/2019

“Mark. Thompson”

Review by
11/20/2019

“Northside floors did a very professional job installing our hardwood floors; excellent craftsmanship.”

Review by
11/20/2019

No review comments provided

Review by
10/17/2019

“Cindy Parham”

Review by
09/09/2019

No review comments provided

Review by
09/05/2019

“The crew head, Daniel, was excellent and very nice! All the hardwood flooring crew were great.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“The door is beautiful”

Review by
07/19/2019

“Yovani - he's great in all ways, professional and helpful”

Review by
07/15/2019

No review comments provided

Review by
07/14/2019

No review comments provided

Review by
07/13/2019

No review comments provided

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

“Great communication, easy to work with in scheduling, high quality work, and good products”

Review by
06/02/2019

“Northside Floors was the only company in the greater Atlanta area, that would help me with a repair. They came out and did an excellent job on both my hardwood floor repair and new ceramic tile install. The repair work was professional and looks like the original. I have posted reviews on NextDoor and Home Advisor, about the helpful and professional work that NorthSide floors provides.”

Review by
05/21/2019

“the whole crew from office to installers and sales rep. Roger.”

Review by
05/21/2019

“Cindy was very knowledgeable about the products that they carried and was very helpful with suggestions.”

Review by
05/21/2019

“Sub contractors did outstanding work, but keeping their schedule was poor.”

Review by
05/21/2019

No review comments provided

Review by
02/11/2019

“My salesperson was friendly and communicated with me regularly. Our installer arrived on time and completed the project precisely when promised.”

Review by
02/11/2019

“Yovani and Angel”

Review by
02/11/2019

“Yovani Alvarado was extremely helpful in the planning stages of the project”

Review by
01/08/2019

“The installers did a great job.”

Review by
01/08/2019

No review comments provided

Review by
05/16/2018

“Cindy and Angel were outstanding professionals to work with. Very high integrity.”

Review by
05/16/2018

“Cindy was a pleasure to work with and helped us pick the right materials.”

Review by
05/16/2018

No review comments provided

Review by
05/16/2018

No review comments provided

Review by
05/15/2018

“Yovani Alvarado was outstanding”

Review by
05/14/2018

“I'd like to recognize Cindy.”

Review by
05/14/2018

“I'd like to recognize Bob.”

Review by
05/14/2018

“I was satisfied with their quality and they finished in a timely manner. The installation was perfect.”

Review by
05/14/2018

“The wood planks were installed very well over problem areas in our existing uneven subfloors.”

Review by
05/14/2018

“I'd like to recognize the installer, Tomico. He was competent and extremely courteous. He communicated very well and answered all my questions. He said things that we didn't even ask, which was very helpful.”

Review by
05/13/2018

No review comments provided

Review by
05/11/2018

“The man who I scheduled it all with was great.”

Review by
05/11/2018

No review comments provided

Review by
05/11/2018

“Great sales experience—low pressure and knowledgeable.”

Review by
05/11/2018

“The work product speaks for itself. My floors are beautiful, they were so professional, and kindly carried 2 mattresses that I had trouble lifting upstairs. The color of the floors is beautiful and I love the wooden registers.”

Review by
05/11/2018

No review comments provided

Review by
05/11/2018

“Cindy is exceptional.”

Review by
05/11/2018

No review comments provided

Review by
05/11/2018

“The woman who gave us the estimate was exceptional.”

Review by
05/11/2018

No review comments provided

Review by
05/10/2018

“Fast and affordable. Would use again!”

Review by
05/10/2018

“I would like to recognize Cindy Tarham, Brenda Howland and the other front office staff for exceptional service.”

Review by
05/09/2018

“I always find something wrong with other people's work but Northside Floors did a fantastic job on every level. HIGHLY RECOMMEND!”

Review by
05/09/2018

No review comments provided

Review by
05/09/2018

“We've now used Cindy for two flooring jobs - upstairs and down. She is quick to respond, gives us a variety of options and is a pleasure to work with. In addition, we've been very pleased with the workmanship. We have not been home during the service and the staff came in, did their job and we felt safe having them there unattended.”

Review by
05/09/2018

“Wood finish was excellent.”

Review by
05/09/2018

No review comments provided

Review by
05/09/2018

No review comments provided

Review by
05/09/2018

“I am disappointed with the quality of service and the lack of communication. Daniel was nice and seemed to know what he was doing. Cindy didn't give us right information which is why the project wasn't 100% quality.”

Review by
05/09/2018

“Would not recommend. Plan to have floors redone by someone else.”

Review by
05/08/2018

“They are a first class operation.”

Review by
05/07/2018

“They did a good job for a fair price. I was happy with the work that they did.”

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