Alexander's Floors
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Alexander's Floors has received 4.8 out of 5 stars based on 155 customer surveys.
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1st year as a Best Pick Call
"Our commitment to our customers is to provide high-quality, prompt service with impeccable attention to detail. We can impress even the most discriminating homeowners by turning their floor into a work of art."

Alex Sajin | President
Company Information
Services Offered
Alexander's Floors offers installation of prefinished flooring, for both residential and commercial customers. The company also specializes in hardwood flooring and provides services for sanding and finishing and installation of unfinished flooring.
Services Not Offered
Alexander's Floors does not install carpet or tile.
Minimum Job
A $1,500 minimum is required.
Warranty
The company offers a 12-month, limited labor warranty.
Company History
Alexander's Floors was founded in 2001.
Employee Information
Employees drive marked vehicles.
Additional Information
The company offers hardwood floors in many species—including oak and tropical hardwoods—along with prefinished or unfinished engineered hardwood floors and laminate flooring.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
6040 Northbelt Drive Suite G
Norcross, GA 30071
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Alexander's Floors has received 4.8 out of 5 stars based on 155 customer surveys.
5
135
4
15
3
2
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/15/2018

“They did flooring work.”

Review by
11/14/2018

“I was satisfied in every area pretty much.”

Review by
11/14/2018

“Alexander's Floors, Inc. exceeded my expectations in all areas with the exception of the garbage.”

Review by
11/14/2018

“They were very helpful in helping us pick out the stain, and they had good communication.”

Review by
11/14/2018

“Alexander's Floors, Inc. did excellent work and everything went well.”

Review by
11/14/2018

No review comments provided

Review by
11/13/2018

“They did really well with the timeframe of getting the job done.”

Review by
11/12/2018

“I was satisfied because they had good products and good materials.”

Review by
11/12/2018

“I had a very complicated job and they did it perfectly.”

Review by
11/10/2018

No review comments provided

Review by
11/10/2018

“Alexander's Floors were great and meet all my expectations”

Review by
11/10/2018

“My expectations were met and exceeded with the quality of work that was done.”

Review by
11/10/2018

“I was most satisfied that they were willing to come back and touch up some areas. They put on a second coat of stain where it needed to be touched up.”

Review by
11/10/2018

No review comments provided

Review by
11/10/2018

“They left a lot of trash in my house and it attracted bugs, it was really disgusting. They left certain pieces of the floor unfinished, they didn't completely put the coating on top everywhere. It was not completely finished, I had to get someone else to do it. I also found dings in the walls from some of their equipment and now they're just a part of my apartment. They also left their underwear or gym shorts as well as food in my apartment. it was really disgusting.”

Review by
11/07/2018

No review comments provided

Review by
11/07/2018

“I was most satisfied with the overall finished product. I was blown away by how good it looked. They made the new floors and the old floors, which were 30 years old, look perfect.”

Review by
11/07/2018

“They exceeded my expectations in replacing the pieces of wood in the middle of the room. You can not even tell work was done and it is very unnoticeable.”

Review by
11/06/2018

“Good company, good product, good service, great value.”

Review by
11/06/2018

“I was satisfied with all of it. I fired my other flooring guy because they did such a good job. I'll never work with the other guy again.”

Review by
11/06/2018

“I like them so much the first time, I hired them a second time. I liked them so much the second time, I hired them a third time. They're supposed to come again next week. He did my daughter's house and she recommended them to me, and I do tell others about them.”

Review by
11/06/2018

“Everybody in general was really great to work with. It was one of the more pleasant experiences I've had. The communication was really, really great. That made the project successful.”

Review by
11/06/2018

“I am satisfied with the quality of the job in most of the areas, but some areas were not perfect so they need to fix it.”

Review by
11/06/2018

No review comments provided

Review by
11/06/2018

“We originally had another company come in and they did not do a wonderful job. However, Alexander's Floors came in and worked with the incident with the other company. They were super professional and helped calm the situation down. They also took over and fixed what was wrong with the flooring from the other company.”

11/06/2018

“Alexander's Floor's, Inc. met and exceeded my expectations with their promptness and working with the client.”

Review by
11/06/2018

“The quality is exceptional, and they even were able to recommend somebody to come and do my tile, so that was very helpful.”

Review by
11/06/2018

“I was very satisfied with the quality of the materials used to complete my flooring. Also, there was a problem with the flooring once I called they were quick to come to fix it.”

Review by
11/06/2018

“They are very competitively priced and do very quality work.”

Review by
11/06/2018

“The worker who did the majority of the work as accommodating and helpful.”

Review by
10/11/2017

“They were very clean and professional. They knew the color I needed and did a great job. I'd give them an A.”

Review by
10/11/2017

“They're phenomenal. They were very professional. I would give them an A+.”

Review by
10/11/2017

“They did a good job. I'd give them an A. Very likely to recommend them.”

Review by
10/11/2017

“There were some issues—it wasn't a 100% positive, but it was positive.”

Review by
10/11/2017

“Alexander's Floors is wonderful. I love them. They were great.”

Review by
10/11/2017

“I liked the scheduling—they're reliable. It was an A.”

Review by
10/11/2017

“I had a positive experience with them.”

Review by
10/11/2017

“I had no complaints with them.”

Review by
10/11/2017

“They did a great job.”

Review by
10/11/2017

“I'm good with them.”

Review by
10/11/2017

“It was positive.”

Review by
10/11/2017

“They are good.”

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

“They were on time, and they did extremely good work. I'll use them in a heartbeat, and I highly recommend them to anybody and I have. I would grade the overall experience with an A. They do an extremely good quality of work. They are very, very good and very efficient, and they did what they said they would do and when they said they would do it. They are good people, and they do good work.”

Review by
10/11/2017

“They did pretty well. They changed the color. A lot of the color has been on the walls of the house, on the bottom, on the stairs all over the house. It all needs to be repainted because of the paint that has been spread to our walls. I'd give them an A+ overall. The issue is there was paint. It made it dirty. We have to paint all of those staircases and the walls or rugs.”

Review by
10/11/2017

“They were thorough. They followed up on a little small punch list after I noticed a couple things, and they got out quickly to finalize a couple small areas that had not been completed to my satisfaction. They got it completed in a very timely fashion. I'd give them an A. It sometimes took a little while to get a phone call back, up to and even at the start of the work.”

Review by
10/11/2017

“I had a very good experience with them. They were friendly. I felt comfortable with them around my three young kids and my wife while I wasn't home. The pricing I thought was very reasonable, and I got it quoted by numerous people. The quality was really good. I was really impressed with it. I would grade the overall experience with an A+. I have recommended them.”

Review by
10/11/2017

“They did an excellent job. The first time that they came, they took a holiday but came back and finished it up in a timely fashion. I thought they did an outstanding job. I would give them an A+. They did an outstanding job—even my brother who knows everything thought it was great. They were there when they said they would be there and did what they said they would do.”

Review by
10/11/2017

“I liked the fact that they did it within budget. They did it in a timely manner. Their workers were tremendous. I had concern over one thing and I said, ‘Don't worry about it,’ but he was like, ‘No, we're down, we're going to make it happen.’ I highly recommend them, highly, highly. I would grade the overall experience with an A+.”

Review by
10/11/2017

“Alexander’s Floors did the work that they said they were going to at the price they told me it would be. There were no discrepancies, upselling, or anything like that. He came in, quoted the job, and did it in the time frame that he said he was going to do it in. I'd give them an A+. I already have recommended them.”

Review by
10/11/2017

“They did exceptional work. Everything was pretty good for the most part. They took a little longer than I anticipated, but that's my first experience with refinishing my hardwood floors. Overall, I would definitely give them an A. They cleaned up everything after they left. They didn't leave a mess at all.”

Review by
10/11/2017

“Alexander’s Floors just had a great team of people who came and turned my place upside down for several days while I got new floors. The product was outstanding. The price was really good, and I would recommend them any time. I would grade the overall experience with an A+.”

Review by
10/11/2017

“They matched my floor for a 43-year-old floor. They put down new floors and made it match. I actually had them come back and do the other side. It was just as good a job the second time. I would give them an A for the overall experience. I already have recommended them.”

Review by
10/11/2017

“Really professional, fast, and clean. They cleaned up after themselves without any problem. I would grade the overall experience with an A+. The owner came to my house. He checked everything. I mean, it's really nice that an owner would check his work.”

Review by
10/11/2017

“They were fine. They've done multiple jobs for me. Their work has been solid, so I can't really say anything I didn't like about it—my floors came out great. I'd give them an A. They were very, very clean. I'd definitely recommend them.”

Review by
10/11/2017

“Extremely positive. I'm staying with them. I've had them do two floors for me and a third one that's almost ready to go. They're great. It has to be A+, there were no negatives anywhere. No questions, I would recommend them.”

Review by
10/11/2017

“It was great. I think that they had a good price. They showed up when they were supposed to, and they did what they were supposed to do. I would grade the overall experience with an A. I've already have recommended them.”

Review by
10/11/2017

“I loved the quality of their work, and I was happy with the people who were there— very professional. I would say it was an A+ experience. They were on time. My daughter and her husband are going to do floors with them.”

Review by
10/11/2017

“They did a good job. I'm satisfied. The quality job speaks for itself. I would grade the overall experience with an A+. I would give them all high notes. I really liked what they did, and I would highly recommend their services.”

Review by
10/11/2017

“I liked basically everything about them. They showed up on time when they told me they were going to show up, and the workmanship was excellent. I'd give them an A+. I couldn't have been happier with what they did.”

Review by
10/11/2017

“They were easy to schedule. They did a thorough job. They refinished some hardwood floors and did a very good job. I would grade the overall experience with an A. No complaints and will highly recommend them.”

Review by
10/11/2017

“Super. Very easy to work with. They did a good job. If I wasn't satisfied with something, they were definitely more than willing to go in and make it right. I would grade the overall experience with an A+.”

Review by
10/11/2017

“I've always had a positive experience with them. They're good guys. They're responsive, on time, do a good job, and clean up afterward. They're really good guys. I'd absolutely work with them again— A+.”

Review by
10/11/2017

“I've worked with them for about maybe ten years. I've never had a bad problem with them. They always do what they say and are on time. They always do a good job. I'd give them an A+ overall.”

Review by
10/11/2017

“We used Alexander’s Floors for our new build, and we also used them for renovation several years ago. Both times they did excellent work. I would grade the overall experience with an A+.”

Review by
10/11/2017

“They did a great job. They were very professional, and they stuck to their time like they were supposed to. I would grade the overall experience with an A. I have recommended them.”

Review by
10/11/2017

“They're honest and have time management. Prices were competitive, and the quality of work was definitely top of the line. I'd give them an A+. I recommend them all the time.”

Review by
10/11/2017

“I'm very pleased with the results. Incredible quality, real awesome. I would grade the overall experience with an A+. I've recommended them to a whole bunch of my friends.”

Review by
10/11/2017

“I had a very good experience with Alexander’s Floors. It was very good. I especially loved the people. I would grade the overall experience with an A.”

Review by
10/11/2017

“They worked as an independent installer. We bought the flooring elsewhere and they installed it, so that worked out well. I would give them an A.”

Review by
10/11/2017

“The owner, Tony, is very communicative. They were on time, did the project, and finished it on time. They showed up. I would use them again—A+.”

Review by
10/11/2017

“They did what they said they were going to do. They did it on time, and they did it on schedule, so that's important. I'd give them an A.”

Review by
10/11/2017

“I thought they did a good job on the installation and had professionalism. I've used a lot of contractors, and I'd put them as an A+. I totally would recommend them.”

Review by
10/11/2017

“They were timely and responsive and trustworthy and did a great job. I'd give them an A+. I'd be extremely likely to recommend them.”

Review by
10/11/2017

“They are professional. Their customer service—they were excellent to work with. I would grade the overall experience with an A+.”

Review by
10/11/2017

“They did some floors for me. I liked their customer service, craftsmanship, and punctuality. I'd give them an A+ overall.”

Review by
10/11/2017

“I liked their reliability and their quality of work. I would grade the overall experience with an A.”

Review by
10/11/2017

“The jobs they've done for me were fantastic. I've had no complaints whatsoever. I'd give them an A.”

Review by
10/11/2017

“I liked the hardwood floors. They did a good job. I would grade the overall experience with an A.”

Review by
10/11/2017

“There are some places on my floor that are strange that we just found. I'd give them an A-.”

Review by
10/11/2017

“Alex did a good job. They did what they said they were going to do. I'd give them an A.”

Review by
10/11/2017

“Just in general, I'm just satisfied. I would grade the overall experience with an A+.”

Review by
10/11/2017

“It wasn't completed when we thought it would be completed, but workmanship was good. Overall, I would give them a B+. They told me they were going to have it done in a certain number of days, and it took twice as long to do it. That's a customer service issue.”

Review by
10/11/2017

“I thought they did a great job. It was pretty easy work. One thing that did happen is there was a board that needed to be replaced, but they said they couldn't find a replacement for it and they just patched it. Other than that, it was good, looks great. I'd give them a B. They were very responsive. They were on it.”

Review by
10/11/2017

“I liked the work, definitely liked the work overall. They did a real good job. I would say a B+. The only thing is that there was one additional railing that I think needs to be put in. It’s just one short on the metal stairwell. As a matter of fact, I'm considering getting them to do my upstairs too.”

Review by
10/11/2017

“They were fine. They just did their job. They did a good job. I'd give them a B. They're not craftsmen—they refinish floors, that's what they do. They're not craftsmen though. They don't know how to do anything other than what they know how to do, that's it. It was good work. They're a good company. I've used them like nine times in my life so I'm definitely going to use them again.”

Review by
10/11/2017

“It was a pretty good experience. Overall, I'd give them a B.”

Review by
10/11/2017

“I'm a general contractor so they did a good bit of work with us. They're good. They're a subcontractor for us. I'd give them a B.”

Review by
10/11/2017

“Mostly, it was positive. There was miscommunication, and it ended up costing me more than what was budgeted. That was kind of upsetting because I budgeted certain things, and of course the quote was given to me and there was some kind of mess up with the wood. So they had to buy more wood and more cost. I would say sixty, sixty was good. The work was done well in the end. If you look at the quality of the work, it's more positive but the communication was not. I ended up writing a letter to them and saying that I wasn't going to pay a certain amount of money. Overall, I would give them a C+.”

Review by
05/19/2016

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Review by
05/19/2016

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05/19/2016

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05/19/2016

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05/19/2016

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05/19/2016

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05/19/2016

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Review by
05/16/2016

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Review by
05/16/2016

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05/16/2016

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05/16/2016

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