“Can't say enough about the great service from Emperial Floors. They kept their word every step of the way. Our projects were completed on time, and the crew was friendly, efficient and neat throughout the job. I also appreciated the quality product that was offered: we now have beautiful hardwood floors that will be easy to maintain.”
“Contractors were always on time, always courteous and always answered any questions. The tilers, electricians and plumbers all had good suggestions when we were confronted with any pop-up problems and/or areas of concern.”
“We got a quote in 2019 but couldn't complete the work until 2020. A.L. Thomas honored the quote and did amazing work!”
“The speed of installation exceeded my expectations.”
“Orace”
“They did everything to my satisfaction. The quality of work, staining of the flooring and the installation in general was well done. The carpet laying was done perfectly. The pricing was good too.”
“I thought the product we chose met our expectations quite well. I was satisfied with the installation, for the most part.”
“The crew that came out to my house worked very well together on my project.”
“My floor was redone after I said that the satin version was not what I wanted. They came and redid the work with a semi-gloss. That's customer service!”
“They did an excellent job.”
“You all finished very quickly! The floors look great! I also didn't expect a phone call asking if I was satisfied right after the job was complete. That was a great touch. My only suggestion would be to wait a day, not the same day, to call to give homeowners sufficient time to review the work. The continual follow-ups were great as well.”
“I would recognize Howard for his exceptional service. He is excellent, he always keeps me in budget and he is very good about helping me find quality products that he is knowledgeable about.”
“I have recommended them to other people already.”
“I would like to recognize the salesperson, Michael for his exceptional service. We really enjoyed him.”
“They were great from start to finish. They completed the project in a timely manner and finished when they said they would. The owner was great to work with as well.”
“Good experience, the guys came in moved furniture & expedited in approx. 2 weeks just before Christmas.”
“I would like to recognize Robert for his exceptional service.”
“I would like to recognize Amy, my salesperson.”
“Outstanding company.”
“They did exactly what they said, They were on time and on budget.”
