“I haven't stopped talking about our experience - how professional everyone was. Additionally, they kept us well-informed of all aspects and were almost immediately available if we had questions. Just couldn't ask for better service.”
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“Definitely”
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“I initially was delivered the wrong shingles and had to get in touch with the company office to get the order right. The plywood being used appeared to be of poor quality and I was unable to express my concerns because of a language problem. In addition several of my bushes were damaged. I was able to save four of the five, but the fifth is really a s.mall, but mature tree (Japanese maple) and I don't expect it to survive. The crew itself was very pleasant although difficult to communicate with. I didn't like being forced to sign off on the project on a form that was not complete. I had wanted to pay half of the remaining funds directly to save on interest charges and had texted to GreenSky not to process the remaining funds so I could do that, but they ignored that request. Within a week of consenting to the project I was scammed and have to wonder whether it related to the online transactions. So, overall I have found this a very disappointing experience and am not confident that my roof will hold up to the cost which was the purpose of paying the additional cost s associated with using your firm instead of local providers.”
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“pRODUCT AND SERVICE 6STARS---[PST MARKETING IRRATATING.”
“I was happy with the quality, but they left some parts of the old windows behind.”
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“Could not be any happier with my decision to use Newpro to install 5 windows. I will most certainly use them again should I need further work on my house.”
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“I would recommend Newpro. They arrived on time, completed quality work, and I'm very satisfied.”
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“Your tv ad promised us beautiful windows and that’s what we received, our neighbors have agreed.Using them has been life changing due to my age and strength issues! The bonuses of your company was the people we dealt with.Jeremy was like making a new friend and helped us choose the right inside color among other things (my first choice would not have been so nice).Denis the installer was amazing! He worked so hard and his results were perfection!! They both kept us informed and taught us a lot about our new windows.What more could you ask for?”
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“Excellent experience. Quality work, timely.”
“As a single woman I find Newpro to be very trustworthy and easy to deal with. It can be very hard to deal with some contractors and their sexist bullshit”
“Outstanding workmanship”
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“They were very responsive and professional.”
“We were happy with the whole process and the installers were very professional and friendly.”
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“Good salesmanship who did not push the company but only presented the service and materials they do and use.”
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“They responded quickly, completed the work in a timely manner and it was good quality.”
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“they are very expensive but did a nice job”
“The crew that came out went above and beyond any expectations I had”
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“I had no problems with them until they did the installation, and I didn't have time to check it when they were done, the tenants came back they came back to something horrifying. there's sawdust.”
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“Very good job and workmanship.”
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“The installation, salesperson, and communication were great. The quality of the doors installed just looks average for the amount I paid.”
“I was satisfied with the work that was done.”
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“The product was very good, but the installation was poor. The troubleshooter was outstanding!”
“We met them at the festival. It was a contest that was not communicated. Nobody called when I requested for people to call before they come. The first guy that came, he didn't finish the project, and didn't call me to let me know. It took weeks for another person to come out to finish the project.”
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“The follow-up for the issues with the shower was lax.”
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