Ned's Power Washing, an expert division of Ned's Home
Roof Cleaning
Hours of Operation
Business Address
25291 Pleasant Valley Road
Chantilly, VA 20152
Company Details
Services Offered
- Gutter Cleaning
- Roof Cleaning Services
- Window Cleaning
Services Not Offered
Not specified
Minimum Job
- $400 minimum
Warranty
- 100% guarantee on all work
Employee Information
- All workers are Ned's Home employees and are covered by full workers' compensation and liability insurance
- Are subject to daily random quality-control inspections
- Background Checked
- Professionally Trained
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Customer Benefits
Satisfaction Guarantee
About this company
"For over 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy."
— Ned Stevens, Founder
Ratings & Reviews
Compiled Score:
Ned's Power Washing, an expert division of Ned's Home has received 4.7 out of 5 stars based on 256 customer reviews. Learn about Our Research Process.
Yusaf Azami
2 months ago
I am writing to formally express my dissatisfaction with the service I received from Ned Stevens Gutter Cleaning. On May 27, 2026, at approximately 10:20 AM, I contacted your company to schedule a one-time gutter cleaning service. During that conversation, I was informed by your representative that the service would be completed by Wednesday, June 3, 2026. I was further advised that payment would be collected approximately 24 hours prior to the scheduled service date. On June 2, 2026, one day before the promised appointment, I contacted your office to confirm the service and obtain an update regarding the scheduled visit. During that conversation, I was informed that your crew would not be arriving on June 3, despite the commitment that had been made at the time of scheduling. Equally concerning was the fact that I had not received any prior notification regarding this change or delay. I arranged my schedule accordingly. Upon learning that your company would not honor the agreed-upon service date, I had no choice but to cancel the appointment and secure services from another contractor, who was able to accommodate my request within the expected timeframe. This experience was both disappointing and frustrating. The failure to fulfill a clearly communicated commitment, combined with the lack of proactive communication regarding the delay, reflects poorly on the level of professionalism and customer service provided. Customers reasonably expect that commitments will be honored or, at a minimum, that they will be promptly informed when circumstances prevent a company from meeting its obligations. As a result, this matter caused an unnecessary waste of waiting time and inconvenience that could have been avoided through proper communication and scheduling practices. Regrettably, this experience has left me with a negative impression of your company's reliability and commitment to customer service.
J Berg
7 months ago
Aggressive, pushy sales rep. I received a text saying the gutter cleaners would be to my house within a "few minutes to an hour" two days after I set up the appointment. When I set up the appointment they couldn't tell me when to expect someone and that I didn't need to be home. I said I wanted to be home, so the rep, JP, said he'd try to have someone let me know. I didn't have my credit card with me to give them the number over the phone, so he said someone would call me in about an hour to get it. I apparently missed their call, so I had no opportunity to confirm my appointment. Two days later, I received a text saying someone would be at my house to clean the gutters "in a few minutes to an hour". Since I never had the opportunity to pay for the service nor confirm the job, I wasn't expecting anyone. I had since hired a local company, so I called the number on the text message to cancel. The sales person that answered the phone for "new customers" was extremely pushy and said I had made an appointment and that he didn't know if he could get it canceled and that they might already be at my house. I told him I hadn't paid for it yet and never confirmed the job because of that. I also wasn't home and had requested to be home when I first made the call. The sales rep was not budging and would not accept my request to cancel the job. I put my foot down and told him if they did the work I would not pay for it. This call went on for about ten minutes with the sales rep not wanting to give up the job. I've NEVER been treated like this ever by a contactor and have owned homes and rental properties for over 20 years. When I made the initial phone call the sales pitch was in full force to get a yearly maintenance or get their foot in the door for powerwashing and other jobs. Read the Yelp reviews and you'll see what others have gone through. Terrible sales service! Stay local.
Carla Martinez
a year ago
I just had my gutters replaced from Ned Stevens Gutters. I’m so happy I called them. From the phone call and speaking with Spencer, he was very knowledgeable and answered all my questions. The day his team members came, I was impressed. They even took my old gutters and disposed it for me. I will definitely contact them in the spring time, to power wash my house. If you’re in the area and looking for gutter work or power washing, contact them. I’m glad I did! 😊
G S
a year ago
Terrible company. Ned Stevens continues to spam me with emails, mail flyers, and texts 3 years after I clearly have told them I no longer want their services. I paid over a $1000 for annual gutter cleaning. Told them ahead of time before signing contract that I had gutter helmets and they said no problem. On their first visit they dented my expensive gutters in 3 places with their ladders and then told me they couldn't fully clear my gutters due to the gutter helmets. Seriously? They never cleared the 2 places where I had backups. Then they tried to upsell me on shingle cleaning due to some mold they claimed. I asked for pictures, phone support says they can't take photos on roof for safety reasons. Meanwhile, I saw their Techs using their phones on the roof. Awful.
chayabi1 d
a year ago
Good experience with them. They did a good job cleaning my gutters and removing the gutter guards that were on them they said if you keep up with your cleanings, there’s no need to have them there. Signed up for the yearly membership where they come out four times a year And clean the gutters. Thank you for your help you guys were awesome
Service Area
Ned's Power Washing, an expert division of Ned's Home serves 43 cities in the Northern Virginia area.
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Cities Served
Services
Hours of Operation
Business Address
25291 Pleasant Valley Road
Chantilly, VA 20152
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