Ned's Dryer Vent Cleaning, a division of Ned's Home
Dryer Vent Cleaning
Hours of Operation
Business Address
25291 Pleasant Valley Road
Chantilly, VA 20152
Company Details
Services Offered
- Dryer Vent Cleaning Services
- Dryer Vent Installation
- Dryer Vent Repair
Services Not Offered
Not specified
Minimum Job
- $110 minimum
Warranty
- 100% guarantee on all work
Employee Information
- All workers are Ned's Home employees and are covered by full workers' compensation and liability insurance
- Are subject to daily random quality-control inspections
- Background Checked
- Professionally Trained
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Customer Benefits
Availability
Weekends
Satisfaction Guarantee
About this company
"For over 60 years, Ned Stevens has been cleaning, installing, and repairing rain gutters for our great customers. We are open 7 days a week, and we work hard to ensure quality and safety while always making sure the customer is happy."
— Ned Stevens, Founder
Ratings & Reviews
Compiled Score:
Ned's Dryer Vent Cleaning, a division of Ned's Home has received 4.7 out of 5 stars based on 256 customer reviews. Learn about Our Research Process.
CL Babonneau
2 weeks ago
I noticed a leak coming down from the gutters at a corner of my house. I called Ned’s Home Services and spoke with Kristy Ochoa. She was incredible helpful, courteous, and efficient. Thanks to her, every step of the way was timely and painless. She was very responsive and made sure my concerns were addressed. For the actual work, dealing with the labor manager, Jose, was also a good experience. Jose meticulously explained the problem and promptly and skillfully repaired the gutter. Thank you, Kristy and Jose, for the great job! Carmen
Judy Ferrier
2 months ago
Called on Monday and the service was completed Tuesday morning. They did a great job - on time, cleaned out over a year's worth of leaves, and left the debris in a yard bag at the curb. It hasn't rained yet, so hopefully all the gutters will drain as they should instead of overflowing in a crazy waterfall like they had been doing!
Luis Goity
a month ago
Part of their business model is to surprise you with an appointment time at the last minute. They didn’t give me an option to schedule service when I would be home. Just as designed, I wasn’t home during the service (gutter cleaning and sealing). I saw on my cameras they were at my property for maximum 30 minutes. The gutter sealing did not work, so I had them come out again. Again, they came when they were available and I was not home to communicate with them about the persistent issue. As expected, the second attempt at sealing also failed. When I called an operator to ask if they could come out again and coordinate a time I could be home, he rudely refused and I asked for a refund. Onto the gutter cleaning - I have no trees overhanging my gutters. I had a leak after a rainstorm recently and had another gutter company come inspect the gutters and they said they looked like they hadn’t been cleaned even though the “cleaning” with Ned’s was less than a month prior. Their gutter cleaning was also approaching double what I had paid 6 months prior with a local specialist. Steer clear and find a local gutter specialist.
Yusaf Azami
5 months ago
I am writing to formally express my dissatisfaction with the service I received from Ned Stevens Gutter Cleaning. On May 27, 2026, at approximately 10:20 AM, I contacted your company to schedule a one-time gutter cleaning service. During that conversation, I was informed by your representative that the service would be completed by Wednesday, June 3, 2026. I was further advised that payment would be collected approximately 24 hours prior to the scheduled service date. On June 2, 2026, one day before the promised appointment, I contacted your office to confirm the service and obtain an update regarding the scheduled visit. During that conversation, I was informed that your crew would not be arriving on June 3, despite the commitment that had been made at the time of scheduling. Equally concerning was the fact that I had not received any prior notification regarding this change or delay. I arranged my schedule accordingly. Upon learning that your company would not honor the agreed-upon service date, I had no choice but to cancel the appointment and secure services from another contractor, who was able to accommodate my request within the expected timeframe. This experience was both disappointing and frustrating. The failure to fulfill a clearly communicated commitment, combined with the lack of proactive communication regarding the delay, reflects poorly on the level of professionalism and customer service provided. Customers reasonably expect that commitments will be honored or, at a minimum, that they will be promptly informed when circumstances prevent a company from meeting its obligations. As a result, this matter caused an unnecessary waste of waiting time and inconvenience that could have been avoided through proper communication and scheduling practices. Regrettably, this experience has left me with a negative impression of your company's reliability and commitment to customer service.
Debbie M
a month ago
Alex and his team did an excellent job with power washing our home exterior, and window cleaning as well. They were very detail oriented and careful. I highly recommend Ned’s Home and Alex and his team.
Service Area
Ned's Dryer Vent Cleaning, a division of Ned's Home serves 43 cities in the Northern Virginia area.
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Cities Served
Ned's Dryer Vent Cleaning, a division of Ned's Home FAQ
Services
Hours of Operation
Business Address
25291 Pleasant Valley Road
Chantilly, VA 20152