Vito Services
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Vito Services has received 4.5 out of 5 stars based on 218 customer surveys conducted through GuildQuality.
5
155
4
34
3
10
2
13
1
6
9th year as a Best Pick Call
"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful plumbing and HVAC service companies in the area. For 86 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner
Company Information
Services Offered
Vito Services offers residential and commercial plumbing services, including installation and repair of water heaters, sump pumps, well systems, garbage disposals, toilets, faucets, ice makers, water filters, and water and energy conservation equipment. The company also performs drain cleaning, interior repiping, water service line replacement, gas piping service, and sewer cleaning, repair, and replacement.
Company History
Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.
Distinctions
The company is a member of the Nexstar Network.
Additional Information
Vito Services provides residential and commercial HVAC, plumbing, and sewer and drain services, as well as 24/7 emergency service. The company offers free estimates, a senior citizen discount, and financing with approved credit.
Areas Served
Washington, DC
Address
681 Southlawn Lane
Rockville, MD 20850
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PC437

Compiled Score:

Vito Services has received 4.5 out of 5 stars based on 218 customer surveys conducted through GuildQuality.
5
155
4
34
3
10
2
13
1
6
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/25/2020

“Vito Services's billing is questionable.”

Review by
07/30/2020

“Great company. Excellent leadership. Incredible service.”

Review by
07/24/2020

No review comments provided

Review by
07/21/2020

“I would like to recognize the technician. He was great We used the service twice. The second time was better than the first, but the first time was fine.”

Review by
07/17/2020

“They go above and beyond. They take the time to answer my questions. They are very knowledgeable. They tell me things proactively before it becomes an issues.”

Review by
07/16/2020

“The quality of service was great.”

Review by
07/13/2020

“It is the best company in the area”

Review by
07/08/2020

“all”

Review by
07/08/2020

No review comments provided

Review by
06/22/2020

No review comments provided

Review by
06/16/2020

No review comments provided

Review by
06/09/2020

No review comments provided

Review by
06/08/2020

“They did a great job. They were neat, clean, and on time.”

Review by
06/07/2020

“Once the money had been paid, Vito was fast to fix the problem.”

Review by
06/06/2020

No review comments provided

Review by
06/05/2020

“All Vito employees do their best to give us an exceptional service”

Review by
06/05/2020

No review comments provided

Review by
06/03/2020

“I would like to recognize the technician who came out.”

Review by
06/03/2020

“Eric was great!”

Review by
06/03/2020

“Bobby is a great guy.”

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

No review comments provided

Review by
06/01/2020

“I like Vito Services because I had an emergency and they responded.”

Review by
06/01/2020

No review comments provided

Review by
05/15/2020

“Jay is the plumber who has usually come to my house for repairs and service the past few years, including this last visit. He has always given me helpful advice about what needs to be done and his work here has been excellent.”

Review by
05/14/2020

No review comments provided

Review by
05/07/2020

“Sam the plumber”

Review by
05/05/2020

“I would like to recognize Mr. Isaacs for his exceptional service. He was very good, very professional, and answered all of my questions thoroughly.”

Review by
05/05/2020

“I would like to recognize Robbie for exceptional service.”

Review by
05/05/2020

No review comments provided

Review by
05/04/2020

No review comments provided

Review by
05/04/2020

“Convenient scheduling, arriving on time, fast and clean work. Five star!”

Review by
05/04/2020

“Jovan Nixon was friendly and efficient”

Review by
05/04/2020

“Initial quotation process very professional”

Review by
05/01/2020

“Most of Vito's Services work for us involves routine inspections of our H/AC systems. But we had one emergency call last year when our water heater failed. Vito's Services responded quickly, effectively and at a good price.”

Review by
05/01/2020

“They have done everything really well. They are very careful in explaining everything to me.”

Review by
05/01/2020

“Tracy Duvall responds immediately to everything.”

Review by
05/01/2020

“I would recognize Marvin and Bobby for their exceptional service.”

Review by
05/01/2020

“I would like to recognize the installer for his exceptional service.”

Review by
05/01/2020

No review comments provided

Review by
03/09/2020

“William Craft”

Review by
01/09/2020

No review comments provided

Review by
01/09/2020

“In the plumbing services they have performed.”

Review by
12/06/2019

“The company was courteous and patient.”

Review by
11/26/2019

“I had an excellent experience with all the people associated with Vito.”

Review by
11/25/2019

“They met my expectations.”

Review by
11/25/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/23/2019

“professional behavior and perfect and clean installation.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/15/2019

“The company was right on time and has met all of my expectations.”

Review by
11/13/2019

“Both of the techs that have come out have been excellent.”

Review by
11/13/2019

“They met them everywhere with their knowledge and doing the work. I wouldn't say that they exceeded them only because it was a fairly simple project and I expected them to be able to complete it.”

Review by
11/13/2019

“I'd like to recognize the scheduler; she's excellent, I think her name is Brenda.”

Review by
11/13/2019

“I would like to recognize both the plumber and ac guy. They have always been excellent.”

Review by
11/13/2019

“It's been awhile. I Don't remember the technicians name, unfortunately.”

Review by
11/13/2019

No review comments provided

Review by
11/12/2019

“They are very accommodating.”

Review by
11/12/2019

No review comments provided

Review by
11/12/2019

“I have twice used Vito for problems where the call had to be upgraded to a more experiences service person after two visits by the initial service person. In both cases, I was not confident of the initial servicer's knowledge and ability to solve the problem. All personnel were polite and did their best, but two unproductive visits to get to someone who could correctly diagnose the problem is an issue. Also, on one problem, we were told that Vito did not carry the gasket needed to solve our issue and were given a part that 'might' work. We easily found the part online at standard pricing and it didn't seem rare. Vito should go beyond their own source of supply to get parts for a successful solution.”

Review by
11/11/2019

“I would like to recognize the plumber for his exceptional service.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“Timeliness of the repair”

Review by
11/11/2019

“I highly recommend Vito. Came same day when I had issues with the furnace a couple of years ago. Also had them install the new hot water tank several years back. Still working wonderful!”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“Mr. BEcveobby Issacs”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

No review comments provided

Review by
09/24/2018

No review comments provided

Review by
09/24/2018

“I was most satisfied because I felt like I was getting straight answers to straight questions. They took the time to come out multiple times to answer follow up questions. I had never done an HVAC install before and they were very patient with me because I had a lot of questions. I learned a lot. They were very patient and very competitive with their pricing. Their customer care was great also and that was one of the main reasons why I went them. I had been with John Flood for 9 years, but I switched to go with them.”

Review by
09/24/2018

“Punctual, professional”

Review by
09/20/2018

No review comments provided

Review by
09/19/2018

“I think the installation of the hot water heater went well.”

Review by
09/19/2018

“I am most satisfied with the workmanship. They were always on time and professional.”

Review by
09/17/2018

No review comments provided

Review by
09/16/2018

No review comments provided

Review by
09/14/2018

“Everything exceeded expectations.”

Review by
09/13/2018

No review comments provided

Review by
09/11/2018

“The company was very punctual and professional in the installation process.”

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

“I was most satisfied with the professionalism.”

Review by
09/10/2018

No review comments provided

Review by
09/06/2018

“I was most satisfied with them putting away the untidy items.”

Review by
09/06/2018

“I am most satisfied with the tub. The installation was good and it was a positive experience overall.”

Review by
08/30/2018

“We were most satisfied with the timeliness with which our project was completed.”

Review by
08/30/2018

“The timing was great. They did the job very efficiently.”

Review by
08/30/2018

No review comments provided

Review by
08/30/2018

“I am most satisfied with Vito Services that they were fast and efficient. They even took care of things that fell apart on my end that feel apart, when they did not have to.”

Review by
08/30/2018

“I am most satisfied with them coming out in a timely fashion and doing the job correctly.”

Review by
08/29/2018

No review comments provided

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

No review comments provided

Review by
08/25/2018

No review comments provided

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