Vito Services
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Vito Services has received 4.8 out of 5 stars based on 515 customer reviews. Learn about Our Research Process.
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9th year as a Best Pick
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"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful plumbing and HVAC service companies in the area. For 90 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner
Company Information
Services Offered
Vito Services offers drain cleaning, interior repiping, water service line replacement, gas piping service, sewer video inspection, sewer repair or replacement, and sewer cleaning. The company offers same-day service and 24/7 emergency support.
Company History
Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.
Distinctions
Vito Services is a member of the Nexstar Network.
Additional Information
Vito Services also provides a complete range of residential and commercial plumbing and HVAC services. The company offers free estimates, a senior citizen discount, and financing with approved credit.
Areas Served
Washington, DC
Address
681 Southlawn Lane
Rockville, MD 20850
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
7488, PC437

Compiled Score:

Vito Services has received 4.8 out of 5 stars based on 515 customer reviews. Learn about Our Research Process.
5
459
4
37
3
4
2
2
1
13
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Review by
09/21/2021

No review comments provided

Review by
09/17/2021

“I am very satisfied with the work done by Vito Services. It was efficient. I had a question about the charge for the work.”

Review by
09/15/2021

“The Vito service tech was professional. Appeared to”

Review by
09/09/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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09/03/2021

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Review by
09/03/2021

“Vito Services is courteous, professional and they get the job done.”

Review by
09/03/2021

“I was very satisfied with the service.”

Review by
09/03/2021

“The amount that I was charged was too much, I would have told to leave. The task seemed too easy for such a large price.”

Review by
09/03/2021

“Initially, they told me one price. They came out and jumped it up, and I said no. There was a problem with pricing, and I am not sure if that was the guy who came out and decided to up it. That was a little bit of an issue, and then they came back and agreed to the price they initially told me it would be.”

Review by
09/02/2021

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09/02/2021

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09/02/2021

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09/02/2021

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Review by
08/30/2021

“Knowledge and professional.”

Review by
08/26/2021

“The company was super responsive!”

Review by
08/25/2021

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Review by
08/25/2021

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Review by
08/25/2021

“Had to have tech come by twice before problem was addressed. Only two of the five mini splits in my home were even looked at. One of the others is now on the fritz and I am not looking fwd to being charged an insane amount of $ again just for the one unit.”

Review by
08/24/2021

“Came promptly; cleaned up well.”

Review by
08/24/2021

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08/24/2021

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08/24/2021

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Review by
08/20/2021

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Review by
08/20/2021

“Gavin was a great technician.”

Review by
08/19/2021

“Vito Services are efficient and cost effective.”

Review by
08/19/2021

“Vito Services has excellent people, excellent professionalism, and excellent customer service.”

Review by
08/19/2021

“I thought the salesperson was very patient, explained everything to me that he saw needed to be done, and how it was possible to get it done, and encouraged me to stay in contact with him throughout the job.”

Review by
08/19/2021

“They were very reliable.”

Review by
08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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08/19/2021

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Review by
08/18/2021

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Review by
08/17/2021

“Vito Services have been very helpful to my family even through this Covid 19 Pandemic in carrying out their responsibilities to us and in being more than understanding and respectful of our situation. We recommend them to all very fervently. Sincerely, Norris A. Robertson, Jr.”

Review by
08/16/2021

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Review by
08/15/2021

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Review by
08/15/2021

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08/15/2021

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08/15/2021

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08/15/2021

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08/15/2021

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Review by
08/15/2021

“I was recommended to Vito Services by a friend. The initial work was to replace a heat pump unit. The work was completed but there was no final walk through with me to talk about what had been done and inspect the final product. The Vito team removed a piece of trim molding that was not replaced and did not balance the airflow as agreed to in the scope of work. Since the work was done (less than 5 years ago) the motor on the unit went bad, two circuit boards blew, and the thermostat went bad. As we were trying to get the above items fixed, there were constant backordered items with no follow up from Vito Services. I would set reminders on my calendar to call them for follow up on the needed parts...sometimes 6 to 8 weeks out. Typically, it would be 3 to 5 calls needed for each part. There were promises by the Vito team to call me back but, that rarely happened. Also, I can't think of a single voicemail message that was returned. The last part of this is the cost...as the equipment installed by Vito was breaking and I was spending time to track them down for follow ups, I would be charged for the work when the equipment was worked on. I understand they need to be compensated for their time and expertise, but at times it seemed insulting to be charged full price for Vito to fix equipment that was installed by Vito less than 5 years earlier.”

Review by
08/13/2021

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08/13/2021

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Review by
08/12/2021

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08/12/2021

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08/12/2021

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08/12/2021

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08/12/2021

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08/12/2021

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08/12/2021

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08/12/2021

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Review by
08/12/2021

“Yes,”

Review by
08/12/2021

“This company is top notch and very thorough. Also they cleaned up without being coaxed! I would recommend them and have done so after they finished my job.”

Review by
08/12/2021

“I have recommended Vito Services to several friends and family members. All have been pleased with their experience-as have I!”

Review by
08/12/2021

“Service is complete and prompt when an issue arises. Like the yearly check of all plumbing.”

Review by
08/12/2021

“Darnell was professional, efficient and friendly.”

Review by
08/12/2021

“They did not fix my A/C but rather came twice to do bogus repairs costing me a lot of money while still having the issue. This has been going on since winter, when I originally told them of the issue. They said they couldn’t look at it until it was running. They sold me a service contract at that time which said I was to get two paid service to check my a/c, heater and water heater which they never called to schedule and when I asked about it they acted like they knew nothing about it. My machine is not that old and they put it in along with the water heater. I am most disappointed with their services.”

Review by
08/12/2021

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Review by
09/10/2020

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Review by
09/02/2020

“They have excellent service.”

Review by
08/25/2020

“Vito Services's billing is questionable.”

Review by
07/30/2020

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Review by
07/24/2020

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Review by
07/21/2020

“They were quick and efficient.”

Review by
07/20/2020

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Review by
07/17/2020

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Review by
07/16/2020

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Review by
07/13/2020

“It is the best company in the area”

Review by
07/08/2020

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07/08/2020

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Review by
06/22/2020

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Review by
06/16/2020

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Review by
06/10/2020

“They exceeded my expectations with the value of repairing my air conditioner. It was less expensive than we thought it would be.”

Review by
06/09/2020

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Review by
06/08/2020

“They did a great job. They were neat, clean, and on time.”

Review by
06/07/2020

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06/06/2020

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06/06/2020

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06/06/2020

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Review by
06/05/2020

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Review by
06/03/2020

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