Vito Services - A/C & Heating Reviews in Washington, DC

Vito Services

11th year as a Best Pick

certified company

Verified License(s)

Verified General Liability Ins.

Verified Workers' Comp

Best Pick Guaranteed

Compiled Score:

Vito Services has received 4.6 out of 5 stars based on 126 customer surveys conducted through Our Research Partners.

106

How are scores calculated?

"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful HVAC and plumbing service companies in the area. For 87 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner

Company Information

Services Offered

Vito Services installs and repairs air conditioners, air handlers, heat pumps, boilers, furnaces, humidifiers, thermostats, and air cleaners, as well as custom ductwork. The company offers same-day service and 24/7 emergency support.

Warranty

Vito Services provides a one-year parts-and-labor guarantee on installations.

Company History

Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.

Distinctions

Vito Services is a member of the Nexstar Network.

Additional Information

In addition to residential and commercial HVAC services, Vito Services provides complete plumbing, sewer, and drain services. Vito offers free estimates, a senior citizen discount, and financing with approved credit.

Areas Served

Washington, DC

Address

681 Southlawn Lane
Rockville, MD 20850

Hours

Mon

Open 24 hours

Tue

Open 24 hours

Wed

Open 24 hours

Thu

Open 24 hours

Fri

Open 24 hours

Sat

Open 24 hours

Sun

Open 24 hours

Licenses

LM920177

Compiled Score:

Vito Services has received 4.6 out of 5 stars based on 126 customer surveys conducted through Our Research Partners.

106

How are scores calculated?

FEATURED REVIEWS

Review by Charmayne B. | Washington, DC

09/03/2021

“Vito Services is courteous, professional and they get the job done.”

Review by Vitor N. | Rockville, MD

08/19/2021

“Vito Services has excellent people, excellent professionalism, and excellent customer service.”

Review by Adam G. | Potomac, MD

05/01/2020

“I just felt they did a great job. They were prompt, on time, and I'd recommend them.”

Review by Francine J. | Brookeville, MD

04/24/2020

“The workers we always dealt with were very warm, friendly and capable. They went above and beyond making us happy. We enjoyed knowing our workers by name for many years and recommend Vito and our repair people, Bobby, William and Maurice very highly.”

Review by Bethesda, MD Homeowner

04/08/2020

“The people who answer the phone are helpful and the technicians are great. They are truly wonderful. I am very satisfied.”

Clear Filters

HOMEOWNER REVIEWS

Review by Carol C. | Washington, DC

09/15/2021

“The Vito service tech was professional. Appeared to”

Review by James V. | Washington, DC

09/09/2021

No review comments provided

Review by Silver Spring, MD Homeowner

09/03/2021

No review comments provided

Review by Stephen H. | Washington, DC

09/03/2021

No review comments provided

Review by Washington, DC Homeowner

09/03/2021

No review comments provided

Review by Garrett Park, MD Homeowner

09/03/2021

No review comments provided

Review by Jeff W. | Silver Spring, MD

09/03/2021

No review comments provided

Review by Paul R. | Bethesda, MD

09/03/2021

No review comments provided

Review by Paul K. | Washington, DC

09/03/2021

No review comments provided

Review by Marcia M. | Silver Spring, MD

09/03/2021

No review comments provided

Review by Charmayne B. | Washington, DC

09/03/2021

“Vito Services is courteous, professional and they get the job done.”

Review by Potomac, MD Homeowner

09/03/2021

“Initially, they told me one price. They came out and jumped it up, and I said no. There was a problem with pricing, and I am not sure if that was the guy who came out and decided to up it. That was a little bit of an issue, and then they came back and agreed to the price they initially told me it would be.”

Review by Chris N. | Rockville, MD

09/02/2021

No review comments provided

Review by Les H. | Rockville, MD

09/02/2021

No review comments provided

Review by Ellen W. | Rockville, MD

08/30/2021

“Knowledge and professional.”

Review by Rockville, MD Homeowner

08/25/2021

No review comments provided

Review by Bowie, MD Homeowner

08/25/2021

No review comments provided

Review by Bess J. | Washington, DC

08/25/2021

“Had to have tech come by twice before problem was addressed. Only two of the five mini splits in my home were even looked at. One of the others is now on the fritz and I am not looking fwd to being charged an insane amount of $ again just for the one unit.”

Review by Claire A. | Germantown, MD

08/24/2021

No review comments provided

Review by Darlene H. | Olney, MD

08/24/2021

No review comments provided

Review by Washington, DC Homeowner

08/24/2021

No review comments provided

Review by Jeremy A. | Silver Spring, MD

08/20/2021

“Gavin was a great technician.”

Review by Arthur P. | Gaithersburg, MD

08/20/2021

No review comments provided

Review by Rockville, MD Homeowner

08/19/2021

No review comments provided

Review by Rockville, MD Homeowner

08/19/2021

No review comments provided

Review by Alan A. | Hyattsville, MD

08/19/2021

No review comments provided

Review by Washington, DC Homeowner

08/19/2021

No review comments provided

Review by Washington, DC Homeowner

08/19/2021

No review comments provided

Review by Silver Spring, MD Homeowner

08/19/2021

No review comments provided

Review by Chevy Chase, MD Homeowner

08/19/2021

No review comments provided

Review by Silver Spring, MD Homeowner

08/19/2021

“Vito Services are efficient and cost effective.”

Review by Vitor N. | Rockville, MD

08/19/2021

“Vito Services has excellent people, excellent professionalism, and excellent customer service.”

Review by Norris R. | Gaithersburg, MD

08/17/2021

“Vito Services have been very helpful to my family even through this Covid 19 Pandemic in carrying out their responsibilities to us and in being more than understanding and respectful of our situation. We recommend them to all very fervently. Sincerely, Norris A. Robertson, Jr.”

Review by Silver Spring, MD Homeowner

08/16/2021

No review comments provided

Review by Minaxi S. | Upper Marlboro, MD

08/15/2021

No review comments provided

Review by Beth M. | Silver Spring, MD

08/15/2021

No review comments provided

Review by Jeanne C. | Arlington, VA

08/15/2021

No review comments provided

Review by Gaithersburg, MD Homeowner

08/15/2021

No review comments provided

Review by Matt B. | Gaithersburg, MD

08/15/2021

“I was recommended to Vito Services by a friend. The initial work was to replace a heat pump unit. The work was completed but there was no final walk through with me to talk about what had been done and inspect the final product. The Vito team removed a piece of trim molding that was not replaced and did not balance the airflow as agreed to in the scope of work. Since the work was done (less than 5 years ago) the motor on the unit went bad, two circuit boards blew, and the thermostat went bad. As we were trying to get the above items fixed, there were constant backordered items with no follow up from Vito Services. I would set reminders on my calendar to call them for follow up on the needed parts...sometimes 6 to 8 weeks out. Typically, it would be 3 to 5 calls needed for each part. There were promises by the Vito team to call me back but, that rarely happened. Also, I can't think of a single voicemail message that was returned. The last part of this is the cost...as the equipment installed by Vito was breaking and I was spending time to track them down for follow ups, I would be charged for the work when the equipment was worked on. I understand they need to be compensated for their time and expertise, but at times it seemed insulting to be charged full price for Vito to fix equipment that was installed by Vito less than 5 years earlier.”

Review by Kathy M. | Takoma Park, MD

08/13/2021

No review comments provided

Review by Patty M. | Oakton, VA

08/12/2021

No review comments provided

Review by Nancy W. | Washington, DC

08/12/2021

No review comments provided

Review by Ron C. | Olney, MD

08/12/2021

No review comments provided

Review by Karen A. | Poolesville, MD

08/12/2021

“They did not fix my A/C but rather came twice to do bogus repairs costing me a lot of money while still having the issue. This has been going on since winter, when I originally told them of the issue. They said they couldn’t look at it until it was running. They sold me a service contract at that time which said I was to get two paid service to check my a/c, heater and water heater which they never called to schedule and when I asked about it they acted like they knew nothing about it. My machine is not that old and they put it in along with the water heater. I am most disappointed with their services.”

Review by Odenton, MD Homeowner

09/10/2020

No review comments provided

Review by Gioia B. | Chevy Chase, MD

09/02/2020

“They have excellent service.”

Review by Rockville, MD Homeowner

08/25/2020

“Vito Services's billing is questionable.”

Review by John P. | Washington, DC

07/30/2020

No review comments provided

Review by Peggy J. | Bethesda, MD

07/20/2020

No review comments provided

Review by Potomac, MD Homeowner

07/16/2020

No review comments provided

Review by Stanley H. | Fort Washington, MD

07/13/2020

“It is the best company in the area”

Review by Peter K. | Silver Spring, MD

06/22/2020

No review comments provided

Review by Joseph F. | Silver Spring, MD

06/10/2020

“They exceeded my expectations with the value of repairing my air conditioner. It was less expensive than we thought it would be.”

Review by Hilari D. | Bethesda, MD

06/06/2020

No review comments provided

Review by Minaxi S. | Upper Marlboro, MD

06/06/2020

No review comments provided

Review by Washington, DC Homeowner

06/03/2020

No review comments provided

Review by Silver Spring, MD Homeowner

06/03/2020

No review comments provided

Review by Silver Spring, MD Homeowner

06/01/2020

No review comments provided

Review by Jackie H. | Bowie, MD

05/11/2020

“I was satisfied with the work and would hire them again.”

Review by Joanne S. | Silver Spring, MD

05/05/2020

No review comments provided

Review by Emily K. | Takoma Park, MD

05/01/2020

No review comments provided

Review by Bethesda, MD Homeowner

05/01/2020

No review comments provided

Review by Silver Spring, MD Homeowner

05/01/2020

No review comments provided

Review by Bethesda, MD Homeowner

05/01/2020

No review comments provided

Review by Adam G. | Potomac, MD

05/01/2020

“I just felt they did a great job. They were prompt, on time, and I'd recommend them.”

Review by John G. | Bethesda, MD

05/01/2020

“They have good value and good customer service.”

Review by Garrett Park, MD Homeowner

04/30/2020

No review comments provided

Review by William T. | Ashton, MD

04/29/2020

No review comments provided

Review by Francine J. | Brookeville, MD

04/24/2020

Review by Jean G. | Rockville, MD

04/20/2020

No review comments provided

Review by Terry B. | Brookeville, MD

04/18/2020

No review comments provided

Review by Stephen G. | Washington, DC

04/18/2020

No review comments provided

Review by Eva F. | Washington, DC

04/18/2020

No review comments provided

Review by Silver Spring, MD Homeowner

04/15/2020

No review comments provided

Review by Richard C. | Washington, DC

04/13/2020

“Yes, I would recommend Vito Services to a friend.”

Review by Helen C. | Potomac, MD

04/11/2020

No review comments provided

Review by Theadore J. | Glenn Dale, MD

04/09/2020

No review comments provided

Review by Takoma Park, MD Homeowner

04/08/2020

No review comments provided

Review by Mark P. | Silver Spring, MD

04/08/2020

“Vito Services are friendly and knowledgeable.”

Review by Bethesda, MD Homeowner

04/08/2020

“The people who answer the phone are helpful and the technicians are great. They are truly wonderful. I am very satisfied.”

Review by Chevy Chase, MD Homeowner

04/08/2020

No review comments provided

Review by Washington, DC Homeowner

04/08/2020

“The number of times I have had them to come back and do rework the HVAC system they installed in 2017 was not worth the cheaper price.”

Review by Ronald C. | Silver Spring, MD

04/07/2020

No review comments provided

Review by Sharon B. | Rockville, MD

04/07/2020

No review comments provided

Review by Michael S. | Germantown, MD

04/06/2020

No review comments provided

Review by Michael K. | Rockville, MD

04/06/2020

No review comments provided

Review by Darlene H. | Olney, MD

04/06/2020

No review comments provided

Review by Nadia A. | Washington, DC

04/02/2020

No review comments provided

Review by Silver Spring, MD Homeowner

03/09/2020

No review comments provided

Review by David G. | Bethesda, MD

03/09/2020

No review comments provided

Review by Paul K. | Great Falls, VA

01/12/2020

No review comments provided

Review by Gaithersburg, MD Homeowner

01/09/2020

No review comments provided

Review by Rockville, MD Homeowner

12/06/2019

No review comments provided

Review by Rockville, MD Homeowner

12/06/2019

No review comments provided

Review by Rockville, MD Homeowner

12/06/2019

No review comments provided

Review by Derwood, MD Homeowner

12/06/2019

“The company was courteous and patient.”

Review by Andrew H. | Beltsville, MD

11/26/2019

“They had both a master plumber and a heating technician which was super beneficial for us.”

Review by Paul P. | Glenn Dale, MD

11/23/2019

No review comments provided

Review by Sherryl E. | Upper Marlboro, MD

11/18/2019

No review comments provided

Review by Bethesda, MD Homeowner

11/16/2019

No review comments provided