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FEATURED REVIEWS
“I would like to recognize the plumber for his exceptional service.”
“The service technician that was sent out had very exceptional service and I hope he is recognized for it.”
“I have been very pleased with all of the technicians who have come for various visits”
“I think Tracy is outstanding. She is always available. Gavin is knowledgeable. Bobby in plumbing is so great. I had a recent problem and he stayed with it until we resolved it.”
“The company was very punctual and professional in the installation process.”
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“Gavin was a great technician.”
“I'd like to recognize Gavin, the technician.”
“I would like to recognize the plumber for his exceptional service.”
“I would like to recognize the salesperson. The salesperson was the reason why I went with Vito Service. His name was Tom Gilbert.”
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“I would like to recognize the sales manager. I felt he was pretty good.”
“The service technician that was sent out had very exceptional service and I hope he is recognized for it.”
“Vito Services have been very helpful to my family even through this Covid 19 Pandemic in carrying out their responsibilities to us and in being more than understanding and respectful of our situation. We recommend them to all very fervently. Sincerely, Norris A. Robertson, Jr.”
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“Everyone is graet”
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“Good overall”
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“I was recommended to Vito Services by a friend. The initial work was to replace a heat pump unit. The work was completed but there was no final walk through with me to talk about what had been done and inspect the final product. The Vito team removed a piece of trim molding that was not replaced and did not balance the airflow as agreed to in the scope of work. Since the work was done (less than 5 years ago) the motor on the unit went bad, two circuit boards blew, and the thermostat went bad. As we were trying to get the above items fixed, there were constant backordered items with no follow up from Vito Services. I would set reminders on my calendar to call them for follow up on the needed parts...sometimes 6 to 8 weeks out. Typically, it would be 3 to 5 calls needed for each part. There were promises by the Vito team to call me back but, that rarely happened. Also, I can't think of a single voicemail message that was returned. The last part of this is the cost...as the equipment installed by Vito was breaking and I was spending time to track them down for follow ups, I would be charged for the work when the equipment was worked on. I understand they need to be compensated for their time and expertise, but at times it seemed insulting to be charged full price for Vito to fix equipment that was installed by Vito less than 5 years earlier.”
“Kenny Young”
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“I have been very pleased with all of the technicians who have come for various visits”
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“They have excellent service.”
“Vito Services's billing is questionable.”
“Great company. Excellent leadership. Incredible service.”
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“The quality of service was great.”
“It is the best company in the area”
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“The gentlemen that came out was very good.”
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“I Service. Tech.”
“I am satisfied with the quality of materials used.”
“I would like to recognize William for his exceptional service.”
“I was satisfied with the work and would hire them again.”
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“Most of Vito's Services work for us involves routine inspections of our H/AC systems. But we had one emergency call last year when our water heater failed. Vito's Services responded quickly, effectively and at a good price.”
“Tracy Duvall responds immediately to everything.”
“To be determined.”
“I just felt they did a great job. They were prompt, on time, and I'd recommend them.”
“Gavin Reid”
“They have good value and good customer service.”
“They were great all around.”
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“The workers we always dealt with were very warm, friendly and capable. They went above and beyond making us happy. We enjoyed knowing our workers by name for many years and recommend Vito and our repair people, Bobby, William and Maurice very highly.”
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“Excellent workmanship by the techs; good personal experience with Mr. William Thomas from beginning to end, needs assessment, work installation (timely and error-free, and final inspection.”
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“Yes, I would recommend Vito Services to a friend.”
“Yes, Vito provides exceptional service!”
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“I think Tracy is outstanding. She is always available. Gavin is knowledgeable. Bobby in plumbing is so great. I had a recent problem and he stayed with it until we resolved it.”
“The technician who came out was very professional and nice. He was knowledgeable about his job.”
“I did not feel that anyone deserved recognition.”
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“The crane used to get the unit on the roof worked. The time I thought it took to remove the old unit and put the new one up there, was far shorter than I thought. It was as very expeditious.”
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“Every person from Vito Services who has provided service for us (both in the heating/air conditioning and plumbing departments) has been prompt, professional and knowledgeable.”
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“Gregory was awesome!”
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“Jovan Nixon -- is very professional and at the same time very friendly. Informs the customer what the problem is , and how to fix.”
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“William Craft”
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“In the plumbing services they have performed.”
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“Their responsiveness met/exceeded my expectations.”
“The company was courteous and patient.”
“Vito Services met my expectations due to the workers and the quality of the work. The professionalism was great.”
“I had an excellent experience with all the people associated with Vito.”
“Finally getting some that knew what they were doing to fix the problem.”
“I would like to recognize Gavin.”
“Everything went as promised”
“The service engineer, I believe his name is Thomas, was excellent—knowledgeable, fair, and reasonable, especially in resolving a problem.”
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“I was very satisfied with the fact that they came out the same day.”
“Vito exceeded my expectations with price, the company was there when expected and professionalism.”
“They met them everywhere with their knowledge and doing the work. I wouldn't say that they exceeded them only because it was a fairly simple project and I expected them to be able to complete it.”
“Vito Services are well knowledgeable about their service.”
“Both of the techs that have come out have been excellent.”
“They were efficient, friendly and on time.”
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“I highly recommend Vito. Came same day when I had issues with the furnace a couple of years ago. Also had them install the new hot water tank several years back. Still working wonderful!”
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“The team was on time and very efficient. Their workmanship is beautiful.”
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“I had all kinds of problems with this service”
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