Horizon Services, LLC
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Horizon Services, LLC has received 4.5 out of 5 stars based on 53 customer surveys conducted through Our Research Partners.
5
40
4
8
3
1
2
2
1
2
2nd year as a Best Pick Call
"In 1987, I founded Horizon Services with one philosophy: 'Always do the right thing.' We guarantee homeowners always receive expert service by a highly trained, fully licensed plumber; 24/7 support; and outstanding warranties. It's why we're the area's trusted cooling, heating, and plumbing experts. Now that's the Horizon Difference!"

Dave Geiger | Founder
Company Information
Services Offered
Horizon Services, LLC, provides plumbing system inspections, repairs, maintenance, and installations as well as water heater repair and replacement. The company also offers water treatment services, including water softening systems and reverse osmosis filtration. Additionally, Horizon Services, LLC, provides air conditioning and heating repair, installation, and maintenance.
Services Not Offered
The company does not install or service industrial or commercial systems.
Warranty
The company offers a two-year guarantee on repairs and a six-year warranty on water heater installations.
Company History
Horizon Services, LLC, was founded by Dave Geiger in 1987.
Employee Information
Employees wear uniforms and shoe covers, use drop cloths, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
2607 N. Rolling Road Suite 201
Windsor Mill, MD 21244
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#63739

Compiled Score:

Horizon Services, LLC has received 4.5 out of 5 stars based on 53 customer surveys conducted through Our Research Partners.
5
40
4
8
3
1
2
2
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/25/2022

No review comments provided

Review by
02/22/2022

“The service people were very good. They worked with me by calling into the office to get approval to get more to finish the job. Apparently, they had the ability to look at the problem, and come up with a solution to get the job done. I strongly recommend Horizon Services. They put in our new heating and air conditioning system. I called them several times with plumbing work. They were very responsive and stayed on the job until it got done.”

Review by
02/10/2022

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Review by
02/10/2022

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Review by
01/31/2022

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Review by
01/31/2022

“I have no complaints, they did a very good job!”

Review by
01/20/2022

No review comments provided

Review by
01/13/2022

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Review by
10/03/2021

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Review by
10/03/2021

“The issue was water in the basement when someone showered upstairs. The tech did clean out the drain well, bit failed to notes that the caulking around the tub had cracked off, which would've been a much less costly solution. Worse then that, he tried to hard sell me a new water heater.”

Review by
08/17/2021

“I was thoroughly satisfied with the products and workmanship for my HVAC replacement and my hot water heater replacement.”

Review by
08/11/2021

No review comments provided

Review by
08/10/2021

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Review by
08/10/2021

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Review by
08/10/2021

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Review by
08/10/2021

“Great service. Technicians explain everything before they do anything so you can decide if you want to have it all done or just part of it.”

Review by
08/10/2021

“Every easy to get someone to come out to do the work I needed done”

Review by
08/09/2021

“I would never recommend Horizon to a friend. They were horribly organized. It took over 4 months to hook up a replacement stove. They did not have to run any new gas lines, they just had to swap out an old stove for a brand new stove and setup a county inspection. This process took about 4 month, required at least 10 appointments (some of these appointments were canceled. This took at least 5 actual house visits. I had to reschedule my days multiple times for them to come out. This is the worst service I have ever had by a home repair person. They did give me 1/2 of the install.”

Review by
08/07/2021

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Review by
08/06/2021

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Review by
08/06/2021

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08/06/2021

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Review by
08/05/2021

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Review by
08/05/2021

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Review by
08/05/2021

“If possible all customers should obtain more than one estimate for any potential plumbing work.”

Review by
08/05/2021

No review comments provided

Review by
02/02/2021

“The guys are always respectful and courteous! They smile a lot and always, ALWAYS say thank you!!”

Review by
02/02/2021

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Review by
02/01/2021

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Review by
02/01/2021

“They were good and provided good service. I liked them.”

Review by
01/30/2021

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01/30/2021

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Review by
01/30/2021

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Review by
01/30/2021

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Review by
01/29/2021

“I do not know what the market is for water heaters. I just know it sucks paying the bill. I have no complaints.”

Review by
01/28/2021

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Review by
03/31/2020

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03/31/2020

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Review by
02/07/2020

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02/06/2020

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02/06/2020

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02/06/2020

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Review by
02/04/2020

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02/04/2020

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Review by
02/04/2020

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Review by
02/04/2020

“They do a great job.”

Review by
02/04/2020

“They are too high.”

Review by
02/03/2020

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02/03/2020

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02/03/2020

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02/03/2020

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02/03/2020

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02/03/2020

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Review by
08/09/2018

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08/08/2018

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08/07/2018

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08/04/2018

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Review by
07/31/2018

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07/25/2018

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07/25/2018

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07/25/2018

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07/25/2018

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07/25/2018

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07/25/2018

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07/16/2018

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07/16/2018

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07/16/2018

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07/16/2018

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07/16/2018

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07/16/2018

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07/16/2018

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Review by
07/16/2018

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Review by
07/16/2018

“I have some issues with the last service they provided.”

Review by
07/05/2018

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07/03/2018

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07/03/2018

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Review by
06/26/2018

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06/26/2018

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Review by
06/25/2018

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Review by
06/22/2018

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Review by
06/21/2018

“I am still waiting on them to complete the job. They started in April.”

Review by
06/20/2018

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06/19/2018

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06/19/2018

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06/19/2018

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06/19/2018

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06/19/2018

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06/19/2018

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06/15/2018

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06/15/2018

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06/15/2018

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06/15/2018

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06/12/2018

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06/11/2018

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06/11/2018

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06/11/2018

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06/11/2018

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Review by
06/11/2018

“I was very satisfied with the results and pricing. It's good to have a hot water heater again. The plumber was very knowledgeable and answered any questions I had.”

Review by
06/11/2018

No review comments provided

Review by
06/11/2018

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