“Great service. Technicians explain everything before they do anything so you can decide if you want to have it all done or just part of it.”
“The guys are always respectful and courteous! They smile a lot and always, ALWAYS say thank you!!”
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“The service people were very good. They worked with me by calling into the office to get approval to get more to finish the job. Apparently, they had the ability to look at the problem, and come up with a solution to get the job done. I strongly recommend Horizon Services. They put in our new heating and air conditioning system. I called them several times with plumbing work. They were very responsive and stayed on the job until it got done.”
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“I have no complaints, they did a very good job!”
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“The issue was water in the basement when someone showered upstairs. The tech did clean out the drain well, bit failed to notes that the caulking around the tub had cracked off, which would've been a much less costly solution. Worse then that, he tried to hard sell me a new water heater.”
“I was thoroughly satisfied with the products and workmanship for my HVAC replacement and my hot water heater replacement.”
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“Great service. Technicians explain everything before they do anything so you can decide if you want to have it all done or just part of it.”
“Every easy to get someone to come out to do the work I needed done”
“I would never recommend Horizon to a friend. They were horribly organized. It took over 4 months to hook up a replacement stove. They did not have to run any new gas lines, they just had to swap out an old stove for a brand new stove and setup a county inspection. This process took about 4 month, required at least 10 appointments (some of these appointments were canceled. This took at least 5 actual house visits. I had to reschedule my days multiple times for them to come out. This is the worst service I have ever had by a home repair person. They did give me 1/2 of the install.”
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“If possible all customers should obtain more than one estimate for any potential plumbing work.”
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“The guys are always respectful and courteous! They smile a lot and always, ALWAYS say thank you!!”
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“They were good and provided good service. I liked them.”
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“I do not know what the market is for water heaters. I just know it sucks paying the bill. I have no complaints.”
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“They do a great job.”
“They are too high.”
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“I have some issues with the last service they provided.”
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“I am still waiting on them to complete the job. They started in April.”
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“I was very satisfied with the results and pricing. It's good to have a hot water heater again. The plumber was very knowledgeable and answered any questions I had.”
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