Len The Plumber Heating & Air

Plumbers

4.7·8,189 reviews

Certified ProEligible for the Best Pick Guarantee

443-312-2693

Call Now

Serves Baltimore

Licensed & Insured

8,189 verified reviews

Background checked

5th year as a Best Pick

Hours of Operation

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Business Address

3610 Commerce Dr Suite 808

Halethorpe, MD 21227

Company Details

Services Offered

Plumbing Repair, Installation, and Replacement
Drain Cleaning Services
Sewer Line Repair and Replacement
Water Heater Repair, Installation, and Replacement
Leak Detection and Repair
Water Filtration and Treatment Systems
Sump Pump Repair and Installation
Gas Line Repair and Installation
Sewer Line Inspection
Well Services

Services Not Offered

Len The Plumber Heating & Air does not offer septic services.

Minimum Job

Not specified

Warranty

Contact for warranty details.

Additional Information

The company offers same-day service seven days a week with no extra charge for evening or weekend appointments.

Employee Information

Background Checked
Drug Tested
Marked Vehicles
Vehicles are Fully Stocked
Wear Uniforms

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

The company started in 1996 and proudly serves the local communities of the Mid-Atlantic region.

Distinctions

A+ Rated with the BBB

About this company

"We pride ourselves on listening carefully to the needs of our customers. When clients call us, they're looking for skilled, trusted technicians to help as quickly as possible. Our offices throughout the Mid-Atlantic region let us act with urgency while sending the most skilled, highly trained professionals to get the job done right."

— Dave Carpenter, CEO

License

73100

Ratings & Reviews

Compiled Score:

Len The Plumber Heating & Air has received 4.7 out of 5 stars based on 8189 customer reviews. Learn about Our Research Process.

7349

347

337

How are scores calculated?

Donald Dunn

2 months ago

Our water heater finally stopped working, it had a long and good life (21 years!) i called Len the Plumber first thing in the morning and they were able to send Mark Thompson out later that day. They were accommodating to the late afternoon window of time I needed. Mark took a look at our old water heater and did concur it was time to replace it. It was certainly on borrowed time. Mark gave me quotes for both a 50 gallon and 75 gallon. They do not carry a 60 gallon, which is what I had. I home it was a bit of a sticker shock on the coat of a new water heater, we went with the larger one. Mark did ask if I wanted to join their membership ($16 per month, with a year long minimum) and said it would save me $2000 by doing so. While this did feel like an upscale and one that I felt pressured to accept, I’ll want to figure out how to use this service for the next year. It was unclear to me if they will service my HVAC system as well. Mark was there for about 4 hours, installed the new hot water heater and cleaned up and took away the old one. Thanks LP for being very efficient and responsive.

Verified Google Review

Pipe Guerra

4 months ago

Our technician James Long was awesome. He helped us get water back into our new home and gave us quotes and suggestions on what we should do to prevent it from happening. Would def recommend as he was very friendly. I would recommend to everyone.

Verified Google Review

Natalie

2 weeks ago

From the moment Walter arrived, his kindness and professionalism and knowledge were evident. He diagnosed the issue pretty quickly, explained everything to me in detail, and worked efficiently to fix it. Even when he had to break the news of the price, he was mindful about it. My home is perfectly comfortable again, and I highly recommend him, his service is exceptional. 👏 👏 👏

Verified Google Review

Jacki Baldwin

2 weeks ago

I had a great experience with Len the Plumber and especially my service technician, Zach Hugel. He was professional, knowledgeable, and took the time to explain what he was looking at and what he believed was causing the issue with my HVAC system. Zach clearly explained my options, quickly diagnosed the problem, and even went out to get the necessary part. Thanks to his responsiveness and expertise, he was able to get my HVAC system repaired and running again the very same afternoon. I really appreciated his communication, professionalism, and commitment to getting the job done right. I would definitely recommend Len the Plumber and Zach to anyone needing HVAC service.

Verified Google Review

Christopher Chapman

a month ago

My water heater was over 20 years old and started leaking so needed a new one. Chuck quoted me and negotiated a little bit more and agreed on price and install. He showed up next morning on time and ready to start. Took a little over 3 hours to remove old and install new and so far so good. Thanks much!

Verified Google Review

No review comments provided

Clarksville, MD

"we had an emergency and the professionals were there for us right away"

Andrew Z.

Columbia, MD

No review comments provided

Rod L.

Baltimore, MD

No review comments provided

Crofton, MD Homeowner

No review comments provided

Catharine V.

Edgewater, MD

No review comments provided

Parkville, MD Homeowner

No review comments provided

Saad P.

Ellicott City, MD

"Hot water heater was defective and replaced under warranty a month later. Tech who installed was called out to house a week after installation and dismissed my concerns and problems with hot water heater."

Fallowfield

Crofton, MD

No review comments provided

Ward

Fork, MD

"They are prompt, polite and professional."

Laurence M.

Glen Burnie, MD

No review comments provided

Darleen B.

Halethorpe, MD

"no especially for work involving water wells."

Christopher C.

Timonium, MD

No review comments provided

Kelvin M.

Baltimore, MD

"We had a leak and the issue ended up being the pipes under the sink we’re somehow not connected properly - the person who came out from Len the plumber put multiple holes in our ceiling and could not figure out what the problem was"

Towson, MD Homeowner

No review comments provided

Shawn G.

Parkville, MD

"Jim Long was very professional and knowledgeable"

Starr

Pasadena, MD

No review comments provided

Sam B.

Baltimore, MD

"Len the plumber was knowledgeable and knew exactly how to fix our issue. We were and are very happy with the results."

Deale, MD Homeowner

"Scheduled quickly, knowledgeable service, friendly and efficient."

Arnold, MD Homeowner

No review comments provided

Jerry K.

Elkton, MD

"Cost was incredibly high. Technician didn’t clean up the dust from the drywall removal. We had to repair the drywall ourselves. Quality of the pipe repair was well done though."

Ashley L.

Sykesville, MD

"Who is this? This is not the email address you are looking for. Should be zero stars because I already informed you of this."

Shari M.

Shady Side, MD

No review comments provided

Sarah S.

Columbia, MD

"Very pleased with service. Repair person was great."

Harmans, MD Homeowner

No review comments provided

Tim S.

Odenton, MD

"I feel that I was mistreated by the way they set the price for the project!"

Brian R.

Elkridge, MD

No review comments provided

John M.

Nottingham, MD

No review comments provided

Jarrettsville, MD Homeowner

No review comments provided

Baltimore, MD Homeowner

"Their customer service and scheduling were really poor."

Royce M.

Phoenix, MD

"Have already recommended to friends"

Elkridge, MD Homeowner

No review comments provided

Brad M.

Laurel, MD

No review comments provided

Denise B.

Baltimore, MD

No review comments provided

Ellicott City, MD Homeowner

No review comments provided

N.U.M.

Clarksville, MD

No review comments provided

Randallstown, MD Homeowner

No review comments provided

Annapolis, MD Homeowner

"I've been satisfied with their service. I've had them come to my house three times in the past year."

Baltimore, MD Homeowner

No review comments provided

Elkridge, MD Homeowner

No review comments provided

Sue F.

Baltimore, MD

No review comments provided

Westminster, MD Homeowner

"Len Plumbing always provides good service!"

Denise H.

Bel Air, MD

No review comments provided

Bel Air, MD Homeowner

"I am still waiting for my receipt for the work I got done. I didn't understand the break down of pricing. They are overpriced. The first technician lied and said he came, but he never did. They sent someone else out."

Regina S.

Parkville, MD

No review comments provided

Baltimore, MD Homeowner

No review comments provided

Baltimore, MD Homeowner

No review comments provided

Baltimore, MD Homeowner

No review comments provided

Baltimore, MD Homeowner

No review comments provided

Eaddy-El J.

Parkville, MD

"In summary, they were very thorough, explained everything and I would use them again."

Harris L.

Brooklyn, MD

No review comments provided

Randallstown,, MD Homeowner

"We are extremely satisfied with Len the Plumber (Baltimore)."

L.A.T.

Odenton, MD

"I am likely to recommend Len the Plumber (Baltimore) to a friend. They did an excellent job."

Arbutus, MD Homeowner

No review comments provided

Pasadena, MD Homeowner

"I have used them for years and was always happy with them even when they would send a really young plumber and I would say “good lord what does he know?” They never disappointed, they were always really good. Then this last time when I was trying to invoke the warranty on the new toilet they installed, they sent out a guy and I told him about the leak. They checked if it was leaking and it did. There was dye coming down, and the water was draining out of the toilet without flushing and the dye was also leaking from the tank into the bowl. I told him both things and all he did was stand and stare at it for fifteen minutes, flushed it a couple of times and looked at it said nothing was wrong with it and left. Then I called, I talked to someone at Len the Plumber, and they said someone would call me back and get the details. They did, and I gave them the story this story right here all over again. That person said “oh someone will get in touch with you.” Which is what the first person had said, and I never heard from them again. They did not change the flapper which was probably all that was needed, except for the draining of the bowl which is probably some sort of valve at the bottom of the toilet. Which would to indicate that the toilet needed to be replaced, and the guy just stared at it for a long time. He agreed with that assessment, although he didn't think anything was wrong with it but all he did was stare at it and said “I have other calls today, so I'm going to go.”"

Mayo L.

Baltimore, MD

"Everyone was very nice and handled the situation very well."

Susan S.

Catonsville, MD

"They never showed up or called."

Severn, MD Homeowner

No review comments provided

Baltimore, MD Homeowner

No review comments provided

Taras W.

Belcamp, MD

No review comments provided

B.W.A.

Baltimore, MD

No review comments provided

Baltimore, MD Homeowner

No review comments provided

Jay S.

Annapolis, MD

"The Len the Plumber (Baltimore) personnel are professional, courteous, and responsive."

Thomas S.

Columbia, MD

"We have dealt with Len the Plumber over the years and have never been disappointed. The technicians have always been on time, knowledgeable and respectful. We have recommended this company to family and friends quite a few times."

Annapolis, MD Homeowner

No review comments provided

Columbia, MD Homeowner

No review comments provided

Barbara P.

Clarksville, MD

"I had some problems with my furnace when they put it in. I had a hard time getting them back to complete corrections. They took out my hot water heater and did not tell me what they were doing with it initially. It was hard getting a response from people."

Roosevelt T.

Washington, DC

No review comments provided

Baltimore, MD Homeowner

"The process was quick and painless! Our technician was respectful and honest, and was also very friendly."

Baltimore, MD Homeowner

"They were very courteous, responsive, and knowledgeable."

Odenton, MD Homeowner

No review comments provided

Ellicott City, MD Homeowner

No review comments provided

Columbia, MD Homeowner

"I will not recommend them until I see better work. I do need to call them for an issue I have."

Silver Spring, MD Homeowner

No review comments provided

Annapolis, MD Homeowner

"The technician that came out assessed the situation thoroughly and was very efficient."

Washington, DC Homeowner

"I felt they were overpriced."

Washington, DC Homeowner

No review comments provided

Bethesda, MD Homeowner

No review comments provided

Nam Z.

Glenelg, MD

No review comments provided

Brookeville, MD Homeowner

No review comments provided

Columbia, MD Homeowner

No review comments provided

Bowie, MD Homeowner

No review comments provided

Elieen L.

Pasadena, MD

No review comments provided

Gaithersburg, MD Homeowner

"Len the Plumber (Baltimore) was extremely expensive. It was to replace the hot water tank. The cost was $3500.00. They said that part of it had to do with Covid-19. It was a small tank, and they had to find it. It seemed expensive to me. I had water everywhere, so I had to do it. Bottom line, it was too expensive!"

Silver Spring, MD Homeowner

No review comments provided

Bowie, MD Homeowner

"5-stars!"

William K.

Annapolis, MD

"I would not recommend the company because of its exorbitant service charges."

Horatio L.

Poolesville, MD

No review comments provided

Bethesda, MD Homeowner

No review comments provided

Raleigh L.

Gaithersburg, MD

Service Area

Len The Plumber Heating & Air serves 43 cities in the Baltimore area.

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Cities Served

Abingdon, Baldwin, Baltimore, Bel Air, Catonsville, Cockeysville, Fallston, Finksburg, Forest Hill, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hampstead, Hunt Valley, Hydes, Jarrettsville, Joppa, Kingsville, Lutherville Timonium, Marriottsville, Monkton, New Windsor, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Sykesville, Towson, Union Bridge, Upper Falls, Upperco, Westminster, White Marsh, Windsor Mill, Woodstock