128 Plumbing, Heating, Cooling & Electric
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.6 out of 5 stars based on 235 customer surveys conducted through Our Research Partners.
5
184
4
26
3
9
2
10
1
6
7th year as a Best Pick Call
"As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

Ryan Williams | President
Company Information
Services Offered
128 Plumbing, Heating, Cooling & Electric specializes in immediate service, high-efficiency hot water solutions, and tankless and standard hot water heater installation. 128 services, repairs, and installs faucets, toilets, sinks, showers, garbage disposals, sump pumps, and heating systems. 128 also offers drain line camera inspections, drain cleaning, sewer repair, oil-to-gas conversions, water filtration, water testing, service plans, financing options, up-front pricing, free consultations on HVAC equipment, and a full range of HVAC and electrical services.
Warranty
128 offers a satisfaction warranty on all services and installations.
Company History
128 started in 1992 by one plumber with a whole-home approach toward services.
Distinctions
128 is a WQA member and a Navien Service Specialist. The 128 Plumbing drain team is IISPC-certified.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Billerica, Lexington, Marlborough, Maynard, Waltham
Address
78 Foundry Street
Wakefield, MA 1880
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2493

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.6 out of 5 stars based on 235 customer surveys conducted through Our Research Partners.
5
184
4
26
3
9
2
10
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/10/2021

No review comments provided

Review by
10/01/2021

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Review by
09/29/2021

“Most times 128 won't fix a small issue. They usually recommend replacement of the entire sink, fuse box, pipe system, etc.. I was overcharged for the sump pump I purchased a few years ago.”

Review by
09/27/2021

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Review by
09/14/2021

“Disposal repaired in short order. Nice job.”

Review by
09/14/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/13/2021

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09/07/2021

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09/07/2021

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09/07/2021

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09/06/2021

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09/06/2021

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09/06/2021

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09/06/2021

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Review by
09/06/2021

“128 Plumbing came to help me on a few occasions this winter. Although we had never worked together they responded timely and were dedicated to fixing my problem. All of their people were knowledgeable and helpful. Their pricing is VERY high so you pay a premium for the level of service.”

Review by
09/06/2021

“The service is always good, but the prices are well above the competitors. - even after tge member discount. It makes we think twice before signing in.”

Review by
09/06/2021

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09/06/2021

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Review by
09/02/2021

“Professional”

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09/02/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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09/01/2021

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Review by
09/01/2021

“I thought the services was professional and on time. The technician explained and reviewed all the work at the end of our visit to our satisfaction.”

Review by
09/01/2021

“128 Plumbing was very professional and timely.”

Review by
09/01/2021

“I would like to give a five-star rating on everything. The guy who completed the work yesterday was terrific.”

Review by
09/01/2021

“Excellent Service.”

Review by
09/01/2021

“They were professional, and the work was great.”

Review by
09/01/2021

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09/01/2021

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09/01/2021

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Review by
09/01/2021

“I felt that the companies only concern was trying to upsell their services! They stated I needed a new boiler and after having another company out to access the situation I found out that I did not need it. I felt they only wanted to take my money regardless of my needs!”

Review by
09/01/2021

“I think they're overpriced, some of the work I've had done is bad, and I think they're untrustworthy”

Review by
08/31/2021

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Review by
08/31/2021

“Good work, just pricy.”

Review by
08/30/2021

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Review by
08/30/2021

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Review by
08/30/2021

“Yes, I would recommend 128 plumbing.”

Review by
08/29/2021

“They were fast and explained everything very clearly with all work we have had done.”

Review by
08/29/2021

“My garbage disposal started leaking. I called 128 and received a firm quote in the morning and at noon they came and replaced the disposal and some pipes that had corroded. Very happy..”

Review by
08/28/2021

“On time, respectful of our property, and left the job site clean. 100% would use them again.”

Review by
08/28/2021

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08/28/2021

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08/28/2021

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Review by
08/28/2021

“This company has been a life saver. Over the past few years a number of issues have risen at my house and 128 plumbing has been able to identify and resolve each issue in a timely manner every time. I’ll recommend them to anyone.”

Review by
08/28/2021

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08/28/2021

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08/28/2021

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08/28/2021

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Review by
08/28/2021

“The folks at 128 Plumbing know their stuff and are very nice. I have worked with them a few times, and am always impressed by the quality of their work. However, I have been working with them on replacing a pipe/radiator convector for several months with no updates and I still don't have a price. We call essentially every day to get an update, and we can only get a hold of the front desk staff and we have only received one call back to let us know what is going on. We understand it is a made-to-order part, but the fact that we do not receive any updates on the status of the order or pricing is very frustrating.”

Review by
08/28/2021

“I found them to be very expensive. Would rather pay by the hour than the task. Each job only took about one hour.”

Review by
08/28/2021

“I had a large job done replacing pipes, everyone was polite and seemed to be efficient. I haven't had any problems so far. I don't like these surveys, so this is all I have to say.”

Review by
08/28/2021

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Review by
08/26/2021

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Review by
08/26/2021

“Would do so for contract maintenance. Repairs is way too expensive. Would shy away from recommending in that area.”

Review by
08/26/2021

“no”

Review by
08/26/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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Review by
08/25/2021

“I've called a few plumbing companies the night I had an emergency sewer situation at the house and was told to call the city by all. 128 Plumbing were the only ones who responded with advice and scheduled a crew to come out to my house the next morning. They were quick to evaluate and pinpoint the problem. Work was fast, non-intrusive and high tech. I got a detailed report with pictures, videos and commentary. Very impressed with 128. I feel like the price matches the professionalism, speed and work quality well.”

Review by
08/25/2021

“The work was done well and quickly. The only reason I didn't give it a 5 is the price is high”

Review by
08/25/2021

“Great work installing a new hot water heater and furnace.”

Review by
08/25/2021

“128 Plumbing has a deep drive to make sure the customer is happy with their work, and the overall products they install. You can't ask for better the 128.”

Review by
08/25/2021

“The guy that came out was really nice.”

Review by
08/25/2021

“excellent experience. Prompt and clear communication on proposal. Work completed well and on time. Service team was personable and pleasure to do business with.”

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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Review by
01/14/2021

“I already recommended to a friend and I now they already use the service of 128”

Review by
01/10/2021

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01/10/2021

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01/10/2021

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01/10/2021

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01/10/2021

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Review by
01/10/2021

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