128 Plumbing, Heating, Cooling & Electric
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 258 customer surveys conducted through GuildQuality.
5
181
4
48
3
13
2
7
1
9
4th year as a Best Pick Call
"As a local, family-owned-and-operated business for over 25 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

David Williams | President
Company Information
Services Offered
128 Plumbing, Heating, Cooling & Electric specializes in immediate service, high-efficiency hot water solutions, and tankless and standard hot water heater installation. The company services, repairs, and installs faucets, toilets, showers, garbage disposals, sump pumps, and heating systems. 128 Plumbing also offers drain line camera inspections, drain cleaning, sewer repair, oil-to-gas conversions, water filtration, water testing, service plans, and a full range of HVAC and electrical service and installation.
Company History
The company started in 1992.
Distinctions
128 Plumbing is an American Standard Customer Care Dealer, a Mitsubishi Diamond Contractor, and a Navien Service Specialist.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Additional Information
The company offers financing options and up-front pricing on every job.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Billerica, Lexington, Marlborough, Maynard, Waltham
Address
78 Foundry Street
Wakefield, MA 01880
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2493

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 258 customer surveys conducted through GuildQuality.
5
181
4
48
3
13
2
7
1
9
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
10/11/2019

No review comments provided

Review by
10/04/2019

“David and Levy”

Review by
09/25/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/21/2019

“Dave, Chris Norman all the technicians and office people terrific”

Review by
09/21/2019

No review comments provided

Review by
09/04/2019

“I do not remember his name, but the technician was very good.”

Review by
09/04/2019

“I had a really good experience and I thought 128 Plumbing was good. The gentleman who came was great.”

Review by
09/04/2019

“Peter said they were very good at giving you options, and very detailed about the issues and what all could be done to resolve the issues. They were very in depth.”

Review by
08/27/2019

“Matthew”

Review by
08/26/2019

“My plumber was awesome. He was good and quick, and he's excellent.”

Review by
08/16/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“They did a good job.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“I would like to recognize Matt for exceptional service.”

Review by
08/15/2019

“It was a fairly simple job so I would say they met my expectations!”

Review by
08/13/2019

“One young man earned a generous tip.”

Review by
08/13/2019

“There prices were outrageous.”

Review by
08/09/2019

“Everyone was super nice and returned phone calls promptly.”

Review by
08/06/2019

“Good work but expensive.”

Review by
08/05/2019

“Brian and Charlie were awesome!”

Review by
08/05/2019

“Technician (Dan?) was on time, polite, and did a great job.”

Review by
08/05/2019

No review comments provided

Review by
08/05/2019

“Quality of the work was excellent.”

Review by
08/05/2019

“Dominic came to install my recent purchase of a new toilet in my home . He identified a running water condition in my basement toilet which he corrected and installed a shut off valve and new water meter gauge. upon receipt of bill he asked for a $400. deposit against the total”

Review by
08/02/2019

“The people answering the calls were great. The electrician kept his appointment with me even though his van broke down. He communicated this ETA well. 123 took my service call and scheduled me when other companies did not even respond.”

Review by
08/02/2019

No review comments provided

Review by
08/01/2019

“Matt”

Review by
07/31/2019

“yes”

Review by
07/30/2019

“Joe who did the installation was extremely knowledgeable and professional, he never cut corners on any work and the quality of the work is impressive both in its architecture and engineering. We've gone through one winter since the work was completed and everything worked great with no problems (thank you Joe).”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Nick, an electrician. Great guy.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Dom was great!!”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Brian the Project Manager and the gentlemen who did the actual install. Unfortunately can?t remember his name”

Review by
07/29/2019

“Tech did a fantastic and quick install”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Great service although not cheap.”

Review by
07/29/2019

“Joe Shine”

Review by
07/29/2019

“They did a great job! I love the plumber he solved many problems.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“System works wonderful Have recommended them to several other condo owners.”

Review by
07/29/2019

No review comments provided

Review by
07/28/2019

“Darren helped with our water heater and did a great job. Clear that he really takes care of his customers.”

Review by
07/27/2019

“They answered the phone and actually came out. In today's world, nobody ever wants to do anything for you so that was impressive.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“They did the job right in ample time and I'm very pleased with the work at this time.”

Review by
07/27/2019

“Charlie”

Review by
07/27/2019

“The crew was professional and courteous in every way and answered all of my questions. They did a good job on the installation.”

Review by
07/27/2019

“Dom and Joe.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“I would like to recognize the person that did the work. They were really good and solved problems multiple times during the visit, and went out to get parts the day of.”

Review by
07/27/2019

“yet.”

Review by
07/26/2019

“Work always exceeds expectations.”

Review by
07/26/2019

“Very accommodating to my schedule. No surprises, keep me informed about what needs to be done. Excellent work. Everyone is professional and courteous..”

Review by
07/25/2019

“This is the best company! Basically one stop shopping for anything and everything you need for your home!”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Levi”

Review by
07/25/2019

“I was most satisfied with everything. They were clean. They got the job done and left. There were no problems and no mess.”

Review by
07/25/2019

“Matt was outstanding. He was quick, thorough, and went above and beyond. He was only supposed to come and give an estimate, but was able to stay and complete the job, including installing a new disposal, which we added to the list at the last minute. He was also super friendly and personable. A great representative for your company!”

Review by
07/25/2019

“Matt - Most Professional and an Excellent Representative Of 128”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Charlie, Levi”

Review by
07/25/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“norm is who I always request- he's the best!”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“Excellent service”

Review by
07/24/2019

“Outstanding beginning to end ”

Review by
07/24/2019

“Darron, Dom, and Barry, Giovanni, Steve”

Review by
07/24/2019

“After hours emergency response - excellent! Knowledge and expertise, excellent. Best of all, they seem to love the challenge of a mystery leak - very impressive how they really stick it out and try to resolve your issue.”

Review by
07/24/2019

“every other area but the 2nd floor”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
10/25/2018

“They met my expectations with how quickly they removed the old stuff. I am pleased with everything.”

Review by
10/24/2018

“I am satisfied with their professionalism and explaining what the job was to be done.”

Review by
10/24/2018

No review comments provided

Review by
10/24/2018

“128 Plumbing exceeded my expectations in all areas. They were very professional, very customer-oriented, and very helpful.”

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

“128 Plumbing did a great job and met my expectations in their responsiveness and also they did what they said they were going to do.”

Review by
10/19/2018

“They were very expensive. Husband was beside himself. $1,800 for a shower valve to be replaced, but it was an emergency. The work itself was well done.”

Review by
10/17/2018

“Installed a garbage disposal.”

Review by
10/11/2018

“Every time they exceed my expectations. They put in a new heating system. I went from oil to gas. The installment was great. The oil burners were taken out and they cleaned up my basement better than I had it. They went over the top.”

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

“All area of work exceeded my expectations.”

Review by
10/09/2018

“I was most satisfied with their responsiveness and the speed of the whole process. They were excellent. That is why we chose them - because we needed someone right away. They came quickly and brought all of the necessary materials to do the job.”

Review by
10/09/2018

“I think the technician that came was very professional. He explained what he was doing prior to doing anything to make sure I was okay with what needed to be done. I really appreciated that communication.”

Review by
10/09/2018

“Always with the quality of work and the quality of people who come to provide the work!”

Review by
10/09/2018

No review comments provided

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