128 Plumbing, Heating, Cooling & Electric
• Certified Best Pick • Certified Best Pick
Best Pick Reports

128 Plumbing, Heating, Cooling & Electric

Air Conditioning & Heating

Certified Pro
617-612-6611
Licensed & Insured
11th year as a Best Pick

Hours of Operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Business Address

78 Foundry Street

Wakefield, MA 01880

Company Details

Services Offered

  • Boilers
  • Air Duct Cleaning
  • Ductless Mini-Split Installation
  • Furnace Maintenance
  • Furnace Repair, Installation, and Replacement
  • HVAC Design and Consultation
  • HVAC System Repair, Installation, and Replacement
  • Heat Pump Repair, Installation, and Replacement
  • Indoor Air Quality Solutions
  • Maintenance Programs

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 100% satisfaction warranty on all services and installations

Employee Information

Not specified

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.

Distinctions

  • American Standard Customer Care Dealer
  • Bosch ABC Accredited Contractor
  • Mass Save Heat Pump Installer
  • Mitsubishi Diamond Elite Contractor
  • Navien Service Specialist

Customer Benefits

Free Estimates Financing Available

Satisfaction Guarantee

100% satisfaction warranty on all services and installations

About this company

"As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

— Ryan Williams, President

License

2493

Ratings & Reviews

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.9 out of 5 stars based on 2213 customer reviews. Learn about Our Research Process.

5
2139
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35
3
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11
1
23
Thomas DuBois

Thomas DuBois

2 months ago

I got a few quotes for a new heating system and 128 Heating was the middle price and they did an amazing job. Great communication from the beginning to the end. The workers were very professional and explained everything as they were doing the install when I asked questions. I will be signing up for the yearly maintenance check.

Verified Google Review
Jim Hunter

Jim Hunter

3 months ago

I had a new heating and cooling system inst system installed last year by 128 plumbing, heating, cooling & electric. They did an excellent job and I was extremely satisfied. I called them becaust I needed a new toilet installed. The plumber Steven L. Arrived at my house earlier than I expected. Was able to find a toilet that matched my existing fixtures. He left for a short while and returned with the new toilet. Steven L. did an excellent job with the installation everything went very well. The area was clean when he left. I highly recommend 128 plumbing, heating, cooling & electric and their plumber Steven L.

Verified Google Review
Tatiana Tovar

Tatiana Tovar

4 months ago

At almost 9pm, we discovered our boiler room full of water — our water heater was overflowing, and we had no idea what to do. In a panic, we started calling plumbers. One highly rated company took my information… and never called back. (I’m honestly still waiting.) Then I remembered that 128 had installed our split units this past summer, so I decided to call them. I spoke with Niomi, who was reassuring, professional, and quick to help. She took my information and told me someone would be reaching out soon. Within 15 minutes, Kyle T. called us. He spoke with my husband, immediately told us what steps to take, and put us at ease. The very next morning he was at our home. Every concern we had disappeared once he arrived. Kyle not only kept his word — he was incredibly knowledgeable, patient, and thorough. He educated us on our new water heater, answered every single question we had, and did an exceptional job from start to finish. Because of this experience, our trust in 128 is long-term. We are truly grateful for their responsiveness, professionalism, and outstanding service.

Verified Google Review
Ben Watkins

Ben Watkins

7 months ago

We had 128 out for replacement of our AC/furnaces and the team was great. I had a few small plumbing issues as well and because of that great experience I called in a week later to have someone come out to quote me. Kenny came out the next day and gave me a fair and honest assessment which included that we really should replace our 13 year old water heater. He gave a fair price and we had Chandler and Steve out a couple of days later to replace that and do some other items as well. The team as always is friendly, respectful and informative of what they are doing. 128 will continue to be my go to provider for home services!

Verified Google Review
Kate Elwell

Kate Elwell

3 months ago

Jeff F. was my hero today! In an embarrassing accident my phone fell into the toilet and the magnetic kickstand disconnected without me realizing it. When I finally connected the timing of my missing kickstand and a mysterious clogged toilet (the one and only toilet we have in our house!) I was freaking out a little bit. 128 Plumbing was SO nice, from Renee who answered my slightly panicked call and assured me someone could come out today, to Jeff F. the drain expert who was at my house no more than an hour later. He was kind about my accident, and clearly explained all the scenarios (and the pricing structures) he would try. The first step was the auger and he went in with it like a pro. Less than 5 minutes later my sparkly kickstand popped out and we literally cheered and high fived! I would definitely recommend 128 Plumbing for their kindness, availability, and professionalism in getting the job done!

Verified Google Review

Service Area

128 Plumbing, Heating, Cooling & Electric serves 85 cities in the Boston area.

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Cities Served

Acton, Allston, Andover, Arlington, Auburndale, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dorchester, Dorchester Center, Everett, Georgetown, Groveland, Hanscom Afb, Hathorne, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Mattapan, Maynard, Medford, Melrose, Middleton, Milton, Nahant, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, North Andover, North Reading, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Roxbury, Roxbury Crossing, Salem, Saugus, Somerville, South Hamilton, Stoneham, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Waban, Wakefield, Waltham, Watertown, Wenham, West Newton, West Roxbury, Weston, Wilmington, Winchester, Winthrop, Woburn

128 Plumbing, Heating, Cooling & Electric FAQ

128 Plumbing, Heating, Cooling & Electric services, repairs, and installs HVAC systems, including high-efficiency heat and A/C units, ductless systems, heat pumps, boilers, and furnaces. The company also provides oil-to-gas conversions, indoor air quality solutions, and a full range of electrical, drain, sewer, and plumbing services, complemented by service plans, up-front pricing, and free consultations for new HVAC equipment.

Services