128 Plumbing, Heating, Cooling & Electric
• Certified Best Pick • Certified Best Pick
Best Pick Reports

128 Plumbing, Heating, Cooling & Electric

Air Conditioning & Heating

Certified Pro
617-612-6611
Licensed & Insured
11th year as a Best Pick

Hours of Operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Business Address

78 Foundry Street

Wakefield, MA 01880

Company Details

Services Offered

  • Boilers
  • Air Duct Cleaning
  • Ductless Mini-Split Installation
  • Furnace Maintenance
  • Furnace Repair, Installation, and Replacement
  • HVAC Design and Consultation
  • HVAC System Repair, Installation, and Replacement
  • Heat Pump Repair, Installation, and Replacement
  • Indoor Air Quality Solutions
  • Maintenance Programs

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 100% satisfaction warranty on all services and installations

Employee Information

Not specified

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

128 started in 1992 and remains locally and independently owned with a whole-home approach toward services and installations.

Distinctions

  • American Standard Customer Care Dealer
  • Bosch ABC Accredited Contractor
  • Mass Save Heat Pump Installer
  • Mitsubishi Diamond Elite Contractor
  • Navien Service Specialist

Customer Benefits

Free Estimates Financing Available

Satisfaction Guarantee

100% satisfaction warranty on all services and installations

About this company

"As a local, family-owned-and-operated business for over 30 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

— Ryan Williams, President

License

2493

Ratings & Reviews

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.9 out of 5 stars based on 2213 customer reviews. Learn about Our Research Process.

5
2139
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35
3
5
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11
1
23
Thomas DuBois

Thomas DuBois

4 months ago

I got a few quotes for a new heating system and 128 Heating was the middle price and they did an amazing job. Great communication from the beginning to the end. The workers were very professional and explained everything as they were doing the install when I asked questions. I will be signing up for the yearly maintenance check.

Verified Google Review
Lynne Thompson

Lynne Thompson

a month ago

This is two reviews of 128 Plumbing. Last week, ANDREW performed annual maintenance on my tankless hot water, and AC condenser. This week, STEPHEN came and due to an old leaking garbage disposal, replaced it with a new one. 128 obviously has a great training program. Both Stephen and Andrew immediately donned shoe covers - this is def a unique practice in the industry, and one I have never seen in my 30+ years of hiring plumbers for my multiple properties. This shows respect for keeping customers properties clean which I appreciate. Both technicians explained things in a comprehensive fashion - very helpful to me! They carried out their tasks quickly, efficiently, professionally. I signed up for their home maintenance program so now I have them 'on retainer.' :) I can highly recommend 128 Plumbing, and feel confident having them on board for any future plumbing needs.

Verified Google Review
Ben Watkins

Ben Watkins

9 months ago

We had 128 out for replacement of our AC/furnaces and the team was great. I had a few small plumbing issues as well and because of that great experience I called in a week later to have someone come out to quote me. Kenny came out the next day and gave me a fair and honest assessment which included that we really should replace our 13 year old water heater. He gave a fair price and we had Chandler and Steve out a couple of days later to replace that and do some other items as well. The team as always is friendly, respectful and informative of what they are doing. 128 will continue to be my go to provider for home services!

Verified Google Review
Kathryn Martin

Kathryn Martin

4 months ago

I had a full gas furnace/heating system installed on short notice. 128 Plumbing & Heating was extremely responsive and efficient. They came out immediately because of a carbon monoxide danger. They then installed a new heating system promptly and efficiently. Buck, Loeut, Albie, and Derek provided incredible service installing my new heating system. They were very professional, kind, knowledgeable, neat, polite, and hardworking. Buck came back for the next 2 days to make sure my gas was back on, the plumbing inspection was completed, and I felt safe with all of the new heating equipment. They will install the a/c system in the warmer weather. In addition, Makayla provided good communication, and Darren and RJ were a big help at the start. This was the first time I used 128, and I am thoroughly impressed and happy with their service. I already are recommending them to others. Thank you!

Verified Google Review
Jim Hunter

Jim Hunter

4 months ago

I had a new heating and cooling system inst system installed last year by 128 plumbing, heating, cooling & electric. They did an excellent job and I was extremely satisfied. I called them becaust I needed a new toilet installed. The plumber Steven L. Arrived at my house earlier than I expected. Was able to find a toilet that matched my existing fixtures. He left for a short while and returned with the new toilet. Steven L. did an excellent job with the installation everything went very well. The area was clean when he left. I highly recommend 128 plumbing, heating, cooling & electric and their plumber Steven L.

Verified Google Review

Service Area

128 Plumbing, Heating, Cooling & Electric serves 85 cities in the Boston area.

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Cities Served

Acton, Allston, Andover, Arlington, Auburndale, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dorchester, Dorchester Center, Everett, Georgetown, Groveland, Hanscom Afb, Hathorne, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Mattapan, Maynard, Medford, Melrose, Middleton, Milton, Nahant, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, North Andover, North Reading, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Roxbury, Roxbury Crossing, Salem, Saugus, Somerville, South Hamilton, Stoneham, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Waban, Wakefield, Waltham, Watertown, Wenham, West Newton, West Roxbury, Weston, Wilmington, Winchester, Winthrop, Woburn

128 Plumbing, Heating, Cooling & Electric FAQ

128 Plumbing, Heating, Cooling & Electric services, repairs, and installs HVAC systems, including high-efficiency heat and A/C units, ductless systems, heat pumps, boilers, and furnaces. The company also provides oil-to-gas conversions, indoor air quality solutions, and a full range of electrical, drain, sewer, and plumbing services, complemented by service plans, up-front pricing, and free consultations for new HVAC equipment.

Services