128 Plumbing, Heating, Cooling & Electric
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 144 customer surveys conducted through GuildQuality.
5
108
4
18
3
6
2
5
1
7
4th year as a Best Pick Call
"As a local, family-owned-and-operated business for over 25 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

David Williams | President
Company Information
Services Offered
128 Plumbing, Heating, Cooling & Electric provides drain cleaning, drain line camera inspections, water jetting, root removal, main line sewer and drain repair, and pipe lining with no-dig technology. The company also offers backup repair, water filtration, service plans, emergency service, and a full range of plumbing, electrical, and HVAC services.
Company History
128 Plumbing started in 1992.
Distinctions
The company is a Water Quality Association member, a Navien Service Specialist, a Smart Home partner of Building36/Alarm.com, and was a Top Ten finalist for American Standard's 2019 Building a Higher Standard Award. The 128 Plumbing drain team is certified by the International Institute of Sewer & Pipe Cleaning.
Employee Information
Employees wear uniforms.
Additional Information
128 Plumbing offers financing options and up-front pricing on every job.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
78 Foundry Street
Wakefield, MA 01880
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2493

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 144 customer surveys conducted through GuildQuality.
5
108
4
18
3
6
2
5
1
7
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
01/14/2021

“last job performer three months ago (liner de the old sewer excellent job)”

Review by
01/10/2021

No review comments provided

Review by
01/10/2021

“Stephen and his helper who came out on 1/7 were great!!”

Review by
01/10/2021

No review comments provided

Review by
01/10/2021

No review comments provided

Review by
01/10/2021

No review comments provided

Review by
01/10/2021

No review comments provided

Review by
01/10/2021

No review comments provided

Review by
11/25/2020

“Norm was great! As was Mike.”

Review by
11/23/2020

“Professional, responsive service”

Review by
11/23/2020

“Each time plumbers did work for me they not only did great work but also went beyond expectations.”

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

“Chandler was great throughout the whole process”

Review by
11/23/2020

No review comments provided

Review by
11/19/2020

“When I called 128 Plumbing they were quick to respond and make the repair. Good job done . I would recommend and rehire 128 pluming for my future needs. ^”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

“Michael”

Review by
11/16/2020

“Nick is the only person I call for electrical issues.”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“The people who answer the phone are always polite and provide excellent customer service. Very calming in a moment of crisis! Everyone who came to my home for service was very professional, arrived on time and completed the project to my satisfaction (installing appliances, the Navian system, faucet replacement, outside work, ... a lot of projects in 2020).”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/11/2020

“The Plummer who performed the service. I can?t remember his name”

Review by
11/10/2020

“TERRIBLE. Didn't properly fix my pipe which led to a huge leak and therefore thousands of dollars in water damage and molding per the audit by my insurance company.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“Plumer Matt”

Review by
11/09/2020

“The man who came to do the job was very good.”

Review by
11/09/2020

No review comments provided

Review by
11/09/2020

“I would like to recognize Len. He was very good with followup with his equivalent in electric. Those guys were quick and responsive. The plumbing and electric team were very good and they didn't need any hand holding.”

Review by
11/07/2020

“All their Technicians. Joe was the first Person I dealt with at 128 he is doing projects lately. I thought he was very good.”

Review by
11/07/2020

“They completed the job in a reasonable amount of time.”

Review by
11/06/2020

“"Matt" was his name. He did a really excellent job solving my problem within the annoying constraints I presented him with.”

Review by
11/06/2020

“Richard”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

“Charlie and Dom”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

“The second person definitely.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“128 Plumbing was very professional. They did a good job and were very, very much aware of Covid-19 which was much appreciated.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Kevin is a good employee”

Review by
11/05/2020

“Good service, talented friendly staff and prompt”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“Ryan Williams was a great communicator and coached me through various solutions.”

Review by
11/05/2020

“Darren, Barry, Dominic, Gio”

Review by
11/05/2020

“Very friendly service, great work was done.”

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/05/2020

“The technicians are great, Matt is great and the women who answer the phone and set the appointments are great also. All nice people.”

Review by
11/05/2020

No review comments provided

Review by
10/11/2019

No review comments provided

Review by
10/04/2019

“David and Levy”

Review by
09/25/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/21/2019

“Dave, Chris Norman all the technicians and office people terrific”

Review by
09/21/2019

No review comments provided

Review by
09/04/2019

“I do not remember his name, but the technician was very good.”

Review by
09/04/2019

“I had a really good experience and I thought 128 Plumbing was good. The gentleman who came was great.”

Review by
09/04/2019

“Peter said they were very good at giving you options, and very detailed about the issues and what all could be done to resolve the issues. They were very in depth.”

Review by
08/27/2019

“Matthew”

Review by
08/26/2019

“My plumber was awesome. He was good and quick, and he's excellent.”

Review by
08/15/2019

“They did a good job.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“I would like to recognize Matt for exceptional service.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“It was a fairly simple job so I would say they met my expectations!”

Review by
08/13/2019

“One young man earned a generous tip.”

Review by
08/13/2019

“There prices were outrageous.”

Review by
08/09/2019

“Everyone was super nice and returned phone calls promptly.”

Review by
08/06/2019

“Good work but expensive.”

Review by
08/05/2019

“Brian and Charlie were awesome!”

Review by
08/05/2019

“Technician (Dan?) was on time, polite, and did a great job.”

Review by
08/05/2019

No review comments provided

Review by
08/05/2019

“Quality of the work was excellent.”

Review by
08/05/2019

“Dominic came to install my recent purchase of a new toilet in my home . He identified a running water condition in my basement toilet which he corrected and installed a shut off valve and new water meter gauge. upon receipt of bill he asked for a $400. deposit against the total”

Review by
08/02/2019

“The people answering the calls were great. The electrician kept his appointment with me even though his van broke down. He communicated this ETA well. 123 took my service call and scheduled me when other companies did not even respond.”

Review by
08/02/2019

No review comments provided

Review by
08/01/2019

“Matt”

Review by
07/31/2019

“yes”

Review by
07/30/2019

“Joe who did the installation was extremely knowledgeable and professional, he never cut corners on any work and the quality of the work is impressive both in its architecture and engineering. We've gone through one winter since the work was completed and everything worked great with no problems (thank you Joe).”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Nick, an electrician. Great guy.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Dom was great!!”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Great service although not cheap.”

Review by
07/29/2019

“Joe Shine”

Review by
07/29/2019

“They did a great job! I love the plumber he solved many problems.”

Review by
07/29/2019

“Brian the Project Manager and the gentlemen who did the actual install. Unfortunately can?t remember his name”

Review by
07/29/2019

“Tech did a fantastic and quick install”

Review by
07/29/2019

No review comments provided

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