128 Plumbing, Heating, Cooling & Electric
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.4 out of 5 stars based on 96 customer surveys conducted through GuildQuality.
5
68
4
15
3
5
2
3
1
5
3rd year as a Best Pick Call
"As a local, family-owned-and-operated business for over 25 years, our service is where we shine. We are truly committed to providing customers with the utmost professional experience. Our technicians are skilled and experienced in handling your home's needs, and we take pride in completing our work down to the very last detail."

David Williams | President
Company Information
Services Offered
128 Plumbing, Heating, Cooling & Electric provides drain cleaning, drain line camera inspections, water jetting, root removal, main line sewer and drain repair, and pipe lining with no-dig technology. The company also offers backup repair, water filtration, service plans, emergency service, and a full range of plumbing, electrical, and HVAC services.
Company History
128 Plumbing started in 1992.
Distinctions
The company was a Top Ten finalist for American Standard's 2019 Building a Higher Standard Award. 128 Plumbing is a Mitsubishi Diamond Elite Contractor, a National Grid Value Plus Installer, and a member of the Air Conditioning Association of New England. The 128 Plumbing drain team is certified by the International Institute of Sewer & Pipe Cleaning.
Employee Information
Employees wear uniforms.
Additional Information
128 Plumbing offers financing options and up-front pricing on every job.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn
Address
78 Foundry Street
Wakefield, MA 01880
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#2493

Compiled Score:

128 Plumbing, Heating, Cooling & Electric has received 4.4 out of 5 stars based on 96 customer surveys conducted through GuildQuality.
5
68
4
15
3
5
2
3
1
5
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/11/2019

No review comments provided

Review by
10/04/2019

“David and Levy”

Review by
09/25/2019

No review comments provided

Review by
09/24/2019

No review comments provided

Review by
09/21/2019

“Dave, Chris Norman all the technicians and office people terrific”

Review by
09/21/2019

No review comments provided

Review by
09/04/2019

“I do not remember his name, but the technician was very good.”

Review by
09/04/2019

“I had a really good experience and I thought 128 Plumbing was good. The gentleman who came was great.”

Review by
09/04/2019

“Peter said they were very good at giving you options, and very detailed about the issues and what all could be done to resolve the issues. They were very in depth.”

Review by
08/27/2019

“Matthew”

Review by
08/26/2019

“My plumber was awesome. He was good and quick, and he's excellent.”

Review by
08/15/2019

“They did a good job.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“I would like to recognize Matt for exceptional service.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“It was a fairly simple job so I would say they met my expectations!”

Review by
08/13/2019

“One young man earned a generous tip.”

Review by
08/13/2019

“There prices were outrageous.”

Review by
08/09/2019

“Everyone was super nice and returned phone calls promptly.”

Review by
08/06/2019

“Good work but expensive.”

Review by
08/05/2019

“Brian and Charlie were awesome!”

Review by
08/05/2019

“Technician (Dan?) was on time, polite, and did a great job.”

Review by
08/05/2019

No review comments provided

Review by
08/05/2019

“Quality of the work was excellent.”

Review by
08/05/2019

“Dominic came to install my recent purchase of a new toilet in my home . He identified a running water condition in my basement toilet which he corrected and installed a shut off valve and new water meter gauge. upon receipt of bill he asked for a $400. deposit against the total”

Review by
08/02/2019

“The people answering the calls were great. The electrician kept his appointment with me even though his van broke down. He communicated this ETA well. 123 took my service call and scheduled me when other companies did not even respond.”

Review by
08/02/2019

No review comments provided

Review by
08/01/2019

“Matt”

Review by
07/31/2019

“yes”

Review by
07/30/2019

“Joe who did the installation was extremely knowledgeable and professional, he never cut corners on any work and the quality of the work is impressive both in its architecture and engineering. We've gone through one winter since the work was completed and everything worked great with no problems (thank you Joe).”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Nick, an electrician. Great guy.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Dom was great!!”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Great service although not cheap.”

Review by
07/29/2019

“Joe Shine”

Review by
07/29/2019

“They did a great job! I love the plumber he solved many problems.”

Review by
07/29/2019

“Brian the Project Manager and the gentlemen who did the actual install. Unfortunately can?t remember his name”

Review by
07/29/2019

“Tech did a fantastic and quick install”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“System works wonderful Have recommended them to several other condo owners.”

Review by
07/29/2019

No review comments provided

Review by
07/28/2019

“Darren helped with our water heater and did a great job. Clear that he really takes care of his customers.”

Review by
07/27/2019

“They answered the phone and actually came out. In today's world, nobody ever wants to do anything for you so that was impressive.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“They did the job right in ample time and I'm very pleased with the work at this time.”

Review by
07/27/2019

“Charlie”

Review by
07/27/2019

“The crew was professional and courteous in every way and answered all of my questions. They did a good job on the installation.”

Review by
07/27/2019

“Dom and Joe.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“I would like to recognize the person that did the work. They were really good and solved problems multiple times during the visit, and went out to get parts the day of.”

Review by
07/27/2019

“yet.”

Review by
07/26/2019

“Work always exceeds expectations.”

Review by
07/26/2019

“Very accommodating to my schedule. No surprises, keep me informed about what needs to be done. Excellent work. Everyone is professional and courteous..”

Review by
07/25/2019

“This is the best company! Basically one stop shopping for anything and everything you need for your home!”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Levi”

Review by
07/25/2019

“I was most satisfied with everything. They were clean. They got the job done and left. There were no problems and no mess.”

Review by
07/25/2019

“Matt was outstanding. He was quick, thorough, and went above and beyond. He was only supposed to come and give an estimate, but was able to stay and complete the job, including installing a new disposal, which we added to the list at the last minute. He was also super friendly and personable. A great representative for your company!”

Review by
07/25/2019

“Matt - Most Professional and an Excellent Representative Of 128”

Review by
07/25/2019

No review comments provided

Review by
07/25/2019

“Charlie, Levi”

Review by
07/25/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“Outstanding beginning to end ”

Review by
07/24/2019

“norm is who I always request- he's the best!”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“Excellent service”

Review by
07/24/2019

“Darron, Dom, and Barry, Giovanni, Steve”

Review by
07/24/2019

“After hours emergency response - excellent! Knowledge and expertise, excellent. Best of all, they seem to love the challenge of a mystery leak - very impressive how they really stick it out and try to resolve your issue.”

Review by
07/24/2019

“every other area but the 2nd floor”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

No review comments provided

Review by
10/11/2018

“Every time they exceed my expectations. They put in a new heating system. I went from oil to gas. The installment was great. The oil burners were taken out and they cleaned up my basement better than I had it. They went over the top.”

Review by
10/01/2018

“The exceeded in communication.”

Review by
09/27/2018

“They did a complicated installation of a sump pump and fixed some drainage issues. They had to really work. It wasn't a simple job.”

Review by
09/27/2018

“I was satisfied with the neatness of the job.”

Review by
03/29/2018

No review comments provided

Review by
03/29/2018

“Some of their employees that came to my house were certainly more knowledgeable and professional than others.”

Review by
03/27/2018

“Katie is wonderful. She is the one who normally calls us and helps us when we needed it.”

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
03/27/2018

No review comments provided

Review by
02/25/2016

“I liked their responsiveness and their complete ability to stick with the job and get it finished. They were cleaning out a drain that was clogged. Everything went fine. I'd recommend them and give them an A.”

Review by
02/25/2016

“We had positive and not-so-positive experiences. We worked with them through our home insurance policy. There was some work that they were supposed to do that they never came back out on. The first time that they came out, they were excellent, but those follow-up visits have not gone so well. One of them was a clogged drain that they fixed, and they did a good job. The second time was fixing some faucets, and that's where we ran into some issues. I guess they would be a D because we won't use them again.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: