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FEATURED REVIEWS
“All over, everything! The time, being pleasant, the cleanup, everything was just fabulous!”
“They were prompt. They did a good job of covering carpets and stuff while cutting holes in the wall and ceiling. They were good at cleaning up. They were very well spoken; they didn't give you half-answers or anything vague. They were very approachable.”
“There was a bit of a lack of communication at the end of the project about them communicating with Mass Save and what they were talking about. This has created some lengthy timelines with Mass Save that I have had to call them about.”
“They are pretty good! I will probably call them again!”
“It was an emergency job. They did a plumbing repair. The pipes froze. The second thing they did was install a brand-new furnace/boiler for the heater in the house. The third thing they did was electrical repair to the electrical box. It was damaged and had to be replaced due to the flood. It's an A+ experience. I've already recommended them to some people. They did the work in February. I think that the manpower stood out. They had enough people to handle a big catastrophe on very short notice. I don't think anybody else would be able to do that. They had multiple people of different specialties working for six days in a row, so they had sufficient manpower to do it.”
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“Nick Caruccio”
“Always do a great job! For the heating service, the tech was on time, worked quickly, and was clear about what he did and the additional work he would recommend (and how urgent it was).”
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“Nick is the only person I call for electrical issues.”
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“Nick was excellent along with his coworker each time he was at my home”
“Norm is friendly, honest and knowledgeable”
“They met and exceeded my expectations with the actual installation, the cleanliness of the work place, the friendliness of the person working, punctuality and keeping in contact with me!”
“The work was done quickly.”
“They met my expectations.”
“They were very professional and showed up on time. They gave me a good evaluation of the problem.”
“I would like to recognize Michelle.”
“I would like to recognize Len. He was very good with followup with his equivalent in electric. Those guys were quick and responsive. The plumbing and electric team were very good and they didn't need any hand holding.”
“Darren is great. They are so nice and very responsive. Quality work.”
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“Richard”
“Nick Carrucio was great!”
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“The second person definitely.”
“When there was a problem they were very difficult to work 2ith to resolve the problem.”
“They were very professional and answered all of my questions.”
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“Very friendly service, great work was done.”
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“Dave, Chris Norman all the technicians and office people terrific”
“They are very knowledgeable and gave me good recommendations. They are very professional.”
“They met my expectations in that they did the work they said they were going to do.”
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“I would like to recognize Nick for his exceptional service. He fixed my water heater last year.”
“I would like to recognize Wayne.”
“I would like to recognize Barry Cady for his exceptional service. He was fabulous.”
“I got a rate over the phone and the guy charged me a different amount when he did the work.”
“Everyone was super nice and returned phone calls promptly.”
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“Quality of the work was excellent.”
“Dominic came to install my recent purchase of a new toilet in my home . He identified a running water condition in my basement toilet which he corrected and installed a shut off valve and new water meter gauge. upon receipt of bill he asked for a $400. deposit against the total”
“Job done quickly. Showed up on time.”
“I don't remember his name, but the guy who came out initially to do our work (another guy had to come back to finish because of part order) was really excellent--very professional, very communicative, very friendly and in good spirits especially given that he'd had some truck troubles that day.”
“The people answering the calls were great. The electrician kept his appointment with me even though his van broke down. He communicated this ETA well. 123 took my service call and scheduled me when other companies did not even respond.”
“Joe who did the installation was extremely knowledgeable and professional, he never cut corners on any work and the quality of the work is impressive both in its architecture and engineering. We've gone through one winter since the work was completed and everything worked great with no problems (thank you Joe).”
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“Very professional, excellent service”
“Nick, Eric and Chris were awesome!! Clearly explained what they had to do to complete our project and then even came back when we had a follow up question after the work was done.”
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“Nick, an electrician. Great guy.”
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“I would like to recognize both of my technicians for their exceptional service. They were great.”
“They met my expectations.”
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“They met my expectations.”
“I was highly dissatisfied they took advantage of the bad weather they grossly overcharged me. At 1/6th a rater they cashed in. They tried to charge for more things than they did.”
“The master electrician Nick Caruccio.”
“Very accommodating to my schedule. No surprises, keep me informed about what needs to be done. Excellent work. Everyone is professional and courteous..”
“I would like to recognize Dominic for exceptional service. Everyone I interacted with was phenomenal.”
“They were efficient, neat and did a very good job.”
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“Wayne and Eric”
“This is the best company! Basically one stop shopping for anything and everything you need for your home!”
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“$1.5K seemed a bit steep for 2 hours of work.”
“The only interaction I have with 128 was extremely negative, I would give 0 stars if I could. I inquired about a free estimate online for a panel swap of my electric service. The electrician arrived, looked at the panel for 5 minutes and then said it was $50 for the estimate. Then the electrician took a few minutes to draft up an estimate for the work and came back with an EGREGIOUSLY HIGH estimate which was more than double 4 other quotes I received for the same job. I would not recommend.”
“Great communication at every level”
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“Outstanding beginning to end ”
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“After hours emergency response - excellent! Knowledge and expertise, excellent. Best of all, they seem to love the challenge of a mystery leak - very impressive how they really stick it out and try to resolve your issue.”
“every other area but the 2nd floor”
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“Your prepaid plan gives a discount, so you charge 3 times as much and then discount it to 2 times as much as anyone else. A ripoff.”
“I would like to recognize the installation team lead because he arrived at my home at 7 am every morning. The team, in general, did a good job. I would also like to recognize Mike and the very first person I contacted because she helped me to schedule the evaluation. She sped up the entire process and I appreciate her helping me right away. The entire team deserves to be recognized and they also follow up from beginning to end. I even received a message from Gene from the installation team to help file a rebate after the installation. Also, the owner, David, came to asses the project.”
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“I was satisfied with their responsiveness. They came very quickly.”
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“The workmanship exceeded my expectations.”
“They were prompt. They did a good job of covering carpets and stuff while cutting holes in the wall and ceiling. They were good at cleaning up. They were very well spoken; they didn't give you half-answers or anything vague. They were very approachable.”
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“All over, everything! The time, being pleasant, the cleanup, everything was just fabulous!”
“I was most satisfied with their professionalism and customer service,”
“They met the expectations that I had.”
“They didn't finish the job and I called several times to ask for an update and I still haven't heard anything.”
“All areas. They set up the appointments quickly to get people out here, were very clear about what it's going to cost and how to do it, and they follow through. They worked on multiple areas in the house and they cleaned up entirely. It was very nice.”
“They installed the washer and dryer.”
“They met my expectations in all areas.”
