“We were impressed by the cordiality and professionalism of the staff that promoted and installed the window replacement for our home. This includes the initial visit by Jason and the follow up project briefing by Robert Bisson. While we had concerns about the efficiency of our 20-30 year- old Pella windows, Robert's description of the heatshield technology and Zen glass climate control efficiency convinced me that it was time for new windows. This included replacing 30-year-old casement windows on the 1st & 2nd floors and 70-year-old windows in the basement.”
“The guys were very genuine and knew what they were doing. Plus, you could talk to them and ask them any questions, and they would have a good answer for you.”
“I will definitely recommend Power Home Remodeling to a friend.”
“You are Expensive, though can't complain about quality of the product and workmanship.”
“The presentation was open and honest and explained all details of the project and answered all questions. The quality of the install was excellent and met the schedule.”
“They are very professional .”
“the price are good and the work is outstanding, I definitely recommend Power home remodeling to a friend.”
“A friend asked for the name of the agency that installed the door. I gave him the name and phone number of Power Home Remodeling.”
“The person from Power that came out and pointed things out that we did not see, did not rush us and allowed us to think about things and make a solid decision about what we were going to do.”
“I like how they kept me informed of everything going on the app is a wonderful idea. They cleaned up very well after all projects.”
“Power Home Remodeling was on time, professional, and everything was great.”
“Excellent communication for upcoming appointments and what to expect next. Documents were easily understandable and copies provided at time of signature.”
“It was easy to communicate with the projects team leaders.”
“I'd recommend them to a friend because I enjoyed their services.”
“We had worked with Power Home previously and had a great experience, but this time around, we had a very poor experience, to the point that within two weeks of having our siding put up, pieces are falling off, so not a great experience this time around.”
“They crushed our garden. They left debris in bushes. Their sales representatives are pushy and rude.”
“From the first point of contact to the last, everybody was professional and had outstanding customer service.”
“Very helpful staff across the board, seamless work process and high-quality products. The installation crew in particular was extremely professional, helpful and did amazing work.”
“The sales part was a little questionable, but the contractors were pretty good.”
“The process was easy and the crew was professional.”
“Everyone was professional, kind, and included us if changes with installation were necessary.”
“The work done was great. A noticeable improvement in looks and quality over my old roof. The price makes it a little hard to easily recommend, however, I believe the quality of the materials will make the investment far worth it in the long run.”
“Professional, courteous, responsive crews. Attentive to details. Daily cleanup during work. Quick follow-up on minor issues after work was completed.”
“On top of the work and able to finish on time, as promised.”
“I love everything about the company.”
“Everyone was very polite and friendly. Office and supervisors kept in contact to keep us updated on the project.”
“Excellent customer service,”
“Power Home Remodeling is quick, efficient, and the windows are great.”
“While the human relations were okay and enjoyable, the work was disappointing. They made a mess in my attic and put a hole through my vent. I am waiting on them to see what they are going to do about it.”
“Your salesman did not seem to be knowledgeable of the products he was selling. Communication during the initial 2 phases of the project was poor. Usually no one on the site spoke english. And when I would try to call the Project manager, they were usually in a meeting.”
“I am likely to recommend Power Home Remodeling's work; however, it's different with older people who are not familiar with phones or mail, or something.”
“The service was great, all work details were explained.”
“Enhanced timely feedback to customer issues and concerns is the major priority.”
“Everybody was professional and efficient!”
“Overall I feel the company does an excellent job. Very professional.”
“Power Home Remodeling has a very hard-pushing marketing sale. It was a lot of pressure.”
“The quality of your materials and your workmanship is excellent. I don't like your pressure selling tactics. So I would add that caveat to my recommendation.”
“They work really clean and are very polite. Their quality of work is excellent.”
“Nice customer service and work looks very professional.”
“Power Home Remodeling is clean. The technicians did a really good job.”
“Professional service, very efficient & courteous also good pricing.”
“The product and workmanship.”
“Honestly, there were multiple issues. #1. My father-in-law is bed bound so I asked if there was a way to cover/surround him so he wouldn't get anything on him. I was told that Power could build a wall to cover him. I spoke with multiple people and they all said they could make it happen. However, I was told I had to tell the window team when they got to the site. My husband did that, but they didn't do it. #2. The team asked if they could remove the shutters on the outside of our house. I said as long as they put them back they could. I was then told after the fact that they couldn't put the shutters back up. Why ask the question then, why not just explain the situation. I find it inexcusable to act this way. I consider it lying. #3. While reading the approval documents at the end of service I was rushed so the team could go to the next location. However, they didn't do what was on the checklist. My husband cleaned up the area. They finally came in and did the HEPA vacuum and cleaning after I complained. I shouldn't have to remind them to do their jobs. That is not my job.”
“We had a good customer service representative and a good quality assurance representative from Power Home Remodeling.”
“The team did and excellent job with my door replacement. Professional, efficient, and the quality of work was outstanding. Very pleased with the results and would highly recommend. The team communicated clearly throughout the process, arrived on time and completed the job quickly while taking the time to answer any questions. .”
“Friendly salesperson. Competent.”
“The total process was well organized. The product was very good. The installation was very good.”
“Did not arrive on time as promised!”
“Great workmanship during installation of windows, quality products and excellent communication and customer service.”
“We are very happy with the final product and the exchange we had with the personnel we interacted with, but the original estimate came in significantly lower compared to the final cost, which can make it difficult to plan for and locks some individuals into financing something at a pretty high interest rate.”
“The crew that installed my new front door assembly did an exceptional job, I would say perfect. They took their time and made sure every detail was done right: alignment, caulking, trim, cleanup. They get 5 Stars from me!”
“The representatives were very thoughtful and answered questions precisely and completely. I felt like I was in good hands.”
“As far as the windows are concerned, they did a wonderful job. The windows are quality and the improvement to our home was excellent. My complaint is largely based off the fact that I found 30+ sharp nails/screws lying around after the work was done. While I normally wouldn't be bent on this, we have kids and it could have turned out bad if a kid found one with their foot before I did. Please inform your crew to police their nails and debris before departing.”
“Lots of damage to property, particularly landscaping, even though we had assurances that everything would be protected. Gutters also were not functioning properly after roof installation.”
“The project and oversight managers were not helpful. The woman who wanted to schedule a QA visit also not helpful.”
“I would recommend them to a friend because they did great work.”
“Professionally done from start to finish. Wonderful finish work. Very pleased with all aspects of this installation.”
“My only comment would be the "sell" approach. When the sales associate was in our home, we were initially given a very high cost to have the work done. Then, he told us since we were "return" customers, the price would be discounted and changed the price to something much more reasonable. Looking back on the experience, it seems as though the price is initially given very high; then lowered to make it seem as though you are getting a great deal and more likely to go with POWER. I understand this approach from a business perspective, but personally, I prefer a basic "upfront" approach.”
“There were very professional, courteous, timely and they communicated very well.”
“Very professional and no surprises. Oh boy! The roofing team was fast and thorough.”
“When I reached out and spoke to someone, he seemed dismissive of my issues”
“Will completely after materials left behind are removed.”
“Each step was explained clearly and any questions were answered in a manner that I could understand. The crew was very polite and considered my needs.”
“Not the fly by night contractors you see elsewhere. From sales person to the installer very professional”
“Failure to install door on date promised”
“The entire process from start to finish was professional and honest. Our sales rep took extra time on her visit to understand how to address our gutter covers and what needed to be done to ensure the warranty was intact. The roofing team let us know what was going to be done each day. The app helped us stay in tune with the progress and gave us access to the before and after pictures . The QA team ensured that we were satisfied during the process not just after completion. When we noticed that the top of the roofing was not symetrical, a contractor was sent out the next day to resolve it.”
“The workforce is professional, the quality of work is excellent, and they arrive when they say they will. The post work inspections are very thorough as well.”
“The installers were very polite and professional.”
“Speed of completion. Quality of window and installation. Cleanup upon completion.”
“Workers were prompt and were professional about their job. They mentioned anything that we should need to know. They cleaned the areas of any debris.”
“I have already recommenced them. They were easy to work with.”
“Lack of follow-up, charged for mold remediation which turned out to be unnecessary, unable to contact for rebate, final inspection by Power done before job was completed, contacted regarding one window being the wrong kind of window. haven't heard anything in over 2 weeks regarding plans to replace”
“The clean up was not done well, light fixtures were hung upside down and the corner post was not attached properly.”
“No complaints on the job or the product but I will need to regrow a kidney before I can afford to pay for another project.”
“They do good work.”
“Very disappointed with the rescheduling of my appointments. I’ve had 2 with your company and they were both rescheduled. I’ve already made arrangements with my job to take leave and now I have to request another day off.”
“Love that the noise outside and even inside my house is much quieter.”
“The people are professional and they do good work.”
“professional performed work quickly shoiwed before and after photos”
“They came on time and were very professional. The windows are beautiful. They took their time with the installation and didn't skip any steps. The cleaned up and took away all of the mess and washed the windows. Frank came in and checked the work and answered any questions that we had. They were great.”
“Nice, fast, efficient, very helpful and make sure to go over everything.”
“The people who did the gutters and the windows were great. They were polite and cleaned up after themselves.”
“I liked the speed and efficiency of the install team. The quality of the door they installed and the design effort put into the door.”
“Installers were neat and careful in their work, Took great care of our home in their during the installation.”
“They were very amiable, and they didn't stress me out to make any decision. The work was done efficiently, and I am pleased with the final results.”
“Very high quality work. Efficiently done. Good communication with customer.”
“I am likely to recommend Power Home Remodeling to a friend because I thought they did a good job, the product was good quality; however, I don't know if I'd recommend it to a friend because it may be out of their price range, but I think they did a good job.”
“They've done all of our work, and we are highly impressed. They have done our roof, windows, gutters, saucers, and now our attic. The work has been above our expectations every time.”
“Clean up better”
“They were always on time, polite & organized--from 1st contact through installation.”
“Everyone was on time, the work was clean, and the windows were beautiful.”
“Professional and knowledgeable, kept me updated on installation.”
“They were very knowledgeable and the guys that installed the shingles were very quick, and knew what they were doing. They did a great job.”
“Power Home Remodeling is very timely and efficient. The work was done quickly and so far, looks well done.”
“The service was perfect and we are happy, but when we received the quality assurance visit, I thought it was a survey but they only wanted to sell us something else and I did not like that. If they would not have tried to sell me something else, I would rate recommending them a five.”
“The service was very professional and courteous, and there was no pressure from start to finish.”
“The only reason I’m giving that rating is because every business wants you to sign up right then and there. That is my only problem with them. Other than that, they were great.”
“The service is good, and they clean up and they protect your floors and stuff.”
“Power Home Remodeling was very professional, respectful, and helpful; they answered my questions to the best of their knowledge, and if they didn't have an answer, they would get back to me in a reasonable amount of time.”
“Prosmpt steady workers”