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FEATURED REVIEWS
“Everything is great. I didn't have any issues with the technicians. I never heard anything back from the office about the two windows being damaged. It has been almost more than a month now.”
“From start to finish, everything was 100% that they could control. We started the process in July. I had 3 separate projects they did. Power Home Remodeling replaced my gutters, replaced my shutters, encased all the wood siding, attic insulation with a radiant barrier, and lastly replaced 26 windows. It did not end until December. I enjoyed the fact I did not have to pay until the last project ended, which were the windows. They ordered the windows and were custom-made. That project was delayed by a month due to world happenings, but that was okay. The other 2 projects were on schedule. The installation crews were excellent and cleaned up after themselves. I couldn't have asked for better finishing of a project for me as things went on. The window installation crew finished in 1 day out of 2 and cleaned up. I couldn't be happier. My house is almost 50 years old. I had the original construction windows. Since replacing all the windows, the difference has been quite telling!”
“The team was very detailed and brought live models to demo what I would be receiving prior to the installation work being started or completed. The technicians were very professional and diligent. They went over everything with me. After the project was complete, a quality manager came to do an inspection to make sure it was up to my standards and satisfaction.”
“The crew was very courteous and cleaned up everyday. The quality of work was great.”
“They were friendly, on time, and the service from all the people involved were great. They have great quality.”
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“Have already recommended to a neighbor.”
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“I really like the quality of the products.”
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“They did a really good job. The representatives are very good. They are very friendly and personable. We had an issue come up with some wind that knocked some of the shingles around on the roof. They came out and fixed it quickly.”
“You guys are competitively priced and very professional, The product you provide is quality.”
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“Highly recommend look at their work.”
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“The finished product is superb. The work was done in a timely manner. They were clean and professional. The crew showed great respect.”
“The crew was quick and thorough. The product is very good!”
“They did a good job and the windows are pretty good.”
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“Everything is great. I didn't have any issues with the technicians. I never heard anything back from the office about the two windows being damaged. It has been almost more than a month now.”
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“I thought their work was outstanding.”
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“I've been emailing Power Home Remodeling about my door shutters that they took, and they haven't responded to my emails to let me know when they will bring them back!”
“Power Home Remodeling was unorganized. There was a lack of communication.”
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“Each visit from a Power representative lasted 1.5-2.5 hours, even when we specifically told them we did not have time or did not want an extensive visit (and the "quality check" visit included a very heavy sales pitch for a new roof). We were told twice, in no uncertain terms, that our existing window blinds would fit with our new windows. They didn't even kind of fit. When the crew actually installing the windows walked in and saw blinds on the ground, ready to be reinstalled, one immediately said "those will definitely not fit in your new windows." We don't appreciate being lied to, especially when we're playing a lot of money for windows and that lie means a lot more time and money spent. Finally, one of the windows was scratched when it was installed. We were told that it would be replaced in a month or two. It has now been roughly 5 months and we haven't even heard from them. We will never recommend Power Home Remodeling.”
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“When the windows were ready, the crew arrived early in the morning and I was amazed that they were able to remove and install 19 windows and a sliding glass door in one day.”
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“They still have not finished my house. It's been a year now.”
“They were very consistent, professional, and timely.”
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“From start to finish, everything was 100% that they could control. We started the process in July. I had 3 separate projects they did. Power Home Remodeling replaced my gutters, replaced my shutters, encased all the wood siding, attic insulation with a radiant barrier, and lastly replaced 26 windows. It did not end until December. I enjoyed the fact I did not have to pay until the last project ended, which were the windows. They ordered the windows and were custom-made. That project was delayed by a month due to world happenings, but that was okay. The other 2 projects were on schedule. The installation crews were excellent and cleaned up after themselves. I couldn't have asked for better finishing of a project for me as things went on. The window installation crew finished in 1 day out of 2 and cleaned up. I couldn't be happier. My house is almost 50 years old. I had the original construction windows. Since replacing all the windows, the difference has been quite telling!”
“Power Home Remodeling's representatives were all very knowledgeable and professional.”
“Great work and very professional.”
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“The team was very detailed and brought live models to demo what I would be receiving prior to the installation work being started or completed. The technicians were very professional and diligent. They went over everything with me. After the project was complete, a quality manager came to do an inspection to make sure it was up to my standards and satisfaction.”
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“The representatives of Power Home Remodeling were informative, kind, and nice to deal with. The installers had several complications, but the follow-up and warranty has been going pretty smooth.”
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“No. The product is fine, and the workmanship was fine. But dealing with the back office folks, I am not left with a "warm and fuzzy"..”
“I started off loving Power Home Remodeling, but after months and months of issues I am no longer eager to use them again.”
“I am very pleased with everything.”
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“Total price was very reasonable when compared with another prominent window installation company. Installers were efficient, explained any questions that I had, and cleaned demolition debris very thoroughly.”
“The reason is it took me three times to get the work done. Then, the morning of the work, no one called to say they would be out here. It is almost to the point that I do not want to use them again. Because of the issues, I feel that way. The team that came out, I felt they did a good job on the work. But, customer service in the country is just going by the wayside.”
“We had a challenging time with their customer service.”
“They're not responsive and they did not let me know what was going on with your order. I would have to call them about window arrival. They said they'd send someone but never did.”
“Window arrived broken. Still no update about when it will be fixed.”
“The quality of the window material has been unsatisfactory. They have always been replacing them even though they are guaranteed for life. I am still waiting for them to replace 13 windows. They promised to get it done this January, and I have not heard from them.”
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“While the quality of the windows is very good, the experience would have me caution anyone who was looking to utilize Power for their remodeling needs (especially windows and doors).”
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“The guy that I worked with started off fine. However, towards the middle and end of the project, there was a break-down in communication. If he hadn't of called and threatened us saying he was going to sue us, I wouldn't have continued with the project. He never followed up with us or let us know when he was coming. But he constantly called me and my daughter to threaten taking us to court. When I spoke to him, he never apologized for the way he spoke to us. He just asked when he could come and put the product in. They also never came to do the inspection.”
“I got the windows done. I'm still waiting for the kitchen part on the sliding door. It's on back order.”
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“Unfortunately we weren't as pleased with the work and outcomes this time as we were on our last house. We believed in the Power Home premium because of the quality tech, workmanship and service. There were a lot of quality missteps this time. The pandemic impacted shipping times which of course is out of everyone's control, but we also had the wrong size window brought, the wrong door and no materials to replace a beloved design feature on the front of the home impacted by the window replacement. How each of those issues were handled initially was disappointing.”
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“I appreciate the gutter work and the work done to the house. They were efficient and did a good job.”
“They provided outstanding service.”
“They are customer friendly and walk you through the process.”
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