“I’ve already recommend to two other family members whom already gotten in touch”
“The company was excellent. They were out here on the 19th, finished on the 19th, and my windows look great. They had plastic laid out, runners laid out, they wiped up, swept up, and picked up everything in the yard. I did not have to go search and pick up the house after them. They did a great job, and I was very pleased with them.”
“Everyone we dealt with from start to finish was knowledgeable and friendly and we are very pleased with our new roof, door, and siding.”
“The job was not completed.. the door to installed does not lock”
“I asked the salesman if there would be the danger of broken glass, if we'd lose windowsill width, and if we'd need to repaint after install. I was told not to worry about all those issues. After installation, I stepped on a piece of glass in our bathroom, lost the majority of my windowsill width, have to fill in the gouge marks around several windows, and repaint around every window. I pointed out that two of the screens arrived dented and was told new ones were ordered - that was two months ago and no one reached out to me.”
“Great service, great prices, very knowledgeable workers”
“Everything from the product to the sales person to the employees doing the work. Everyone is professional and polite.”
“High cost. Verbal agreements did not make it into contract and were rudely dismissed. Was under assumption support structure would be strengthened [currently 1x3s] Unable to contact design engineer after contract signing. Existing structures, like gutter guards and flashing improvements were damaged. Additional cleanup had to be requested. Some minor damage to new asphalt drive by third party delivery. Aesthetically awkward at valley of two roof lines. Still awaiting a heavy rain to make sure water drains appropriately.”
“Poor communication. Very disappointing. I should have been told that space was needed for a dumpster and materials. Knocking on neighbors doors EARLY in the morning to ask them to move their cars was embarrassing. Workers did not show up and I had to call to find out what was the issue.”
“Power Home Remodeling has done very good work.”
“Timely with everything, professional, great crews”
“A bit pricey. Workers did great although sometimes the language barrier made it difficult to ask questions or get clarification.”
“Everything, from start to finish, was smooth, fast, and easy.”
“Salespeople were knowledgeable. Project Managers were helpful. The crew did their jobs well.”
“Professional installers. Excellent workers. Attention to details.”
“Very professional work with excellent communication all around. The work was completed quickly and competantly, and an additional team was dispatched by Power to correct an issue with installation they they noticed and I did not, without me soliciting it. I am very satisfied with this contractor and would highly recommend.”
“Very professional and satisfying experience, Carl and Kevin and Carlos were very helpful with my project”
“Each representative I encountered from this company is highly skilled.”
“Salespeople were professional and courteous. All aspects of the job and features of the product (patio door) were thoroughly explained. Installation crew arrived on time and installed the door in a clean and safe manner. After installation, all features of the door were explained. In addition, a technician came out a few days later to assess the installation and helped us resolve a couple of minor issues with the door. Overall great experience.”
“I like the updates via the Pulse app. As well as service rep follow up and feedback.”
“They were not the cheapest for sure but they do very good work and timely”
“We absolutely recommend Power Home Remodeling for their excellent products, service and warranty. We share their confidence and believe in their products. They did the entire front windows of our home 13 years ago which is why we chose them to finish the rest of the windows in our home. We are very happy AGAIN! We have shared our positive experience with friends and family and hope they will consider them for their home improvement needs in the future”
“Prompt and quality service that is consistently reliable for any exterior work for any home improvement project.”
“I am very happy with the work. They didn't keep me up to date in reference to times. They were supposed to be here and I had to call and find out what was going on. I had to cancel and reschedule.”
“They were on time, and they did what they promised they would do.”
“Work was professional; workers were amazing; product looks lovely; hope to have NO issues in the next big storm.”
“They are hard working people!”
“Last job excellent. Huge problem was that the salesman, introduction man, and project manager refused to give me a paper, (hard copy as I call it) of any thing. Being elderly I need that. Instead I wasea given stuff to sign on a small cell phone.”
“The Power staff were all professional and did great work. The house was cleaned up, inside and out after my windows were in place. The only down side would be that the sales people were a bit intense.”
“They offered high-quality and excellent service!”
“I would have to agree with the crew lead when he indicated to me, this was the worst customer service experience they have seen an individual have in their 14 years of business. Being a customer service professional myself, it was absolutely difficult to articulate how negative the overall experience was.”
“The work was great. The sales tactics - not so much.”
“We were able to talk to a representative and have our new gutters put up in the same week.”
“Crew did not have trash bags or the vacuum to clean up”
“It was my second time using them. I have cameras everywhere. They broke some of my outdoor lighting. I am going to send the pictures to the project manager. The windows are fine, but things got broken. I am not happy about that.”
“By Selling me 4 double hung windows, changing them to sliders, and telling me there was only a 2.50 cents difference per window,once an untruth is told,I am done, The quality of work was not acceptable,the chalking was uneven ,not acceptable, two window's were put in uneven, being told they were making a window to fit ,and it was still 10 inches smaller, the people coming to our home were not on the same page right or wrong, paying over 15 thousand dollars for windows, and getting the quality we got was terrible, we have used power two times before and U were excellent, not anymore.”
“Great experience at beginning with sales.”
“Very easy process, great communication and professionalism”
“The work crew was very professional; they did an excellent job as well as an excellent cleanup.”
“Power Home Remodeling does great quality work.”
“Power Home Remodeling is very knowledgeable, professional and good with follow up on resolving complaints.”
“Quality of materials and workmanship”
“The workmanship was OK”
“The professionalism of the crew who replaced our roof.”
“The workers that installed the work were good but after the work was completed and I’ve needed to follow up with the wrong door being installed and a few other minor issues, I feel that I’m getting a little bit of the run around on how the are going to make right that I need to take my time off for them to actually install the correct door.”
“Much shorter initial meetings.”
“Power Home Remodeling provides very good quality work. They are very organized.”
“I found the sales process to be a little too high pressure. Pricing is higher than competitors.”
“I recommend them highly because Power Home Remodeling is a professional and very capable company. We were very pleased with their service.”
“First I had windows installed all my concerns were answered and repaired. Awesome job. Awesome crew cleaned everything up like they weren’t even here here my next project was soffit. I like the product and did a very good job. The crew was awesome. Answered my wife’s questions concerns. Then we had gutters installed. The crew was awesome. Everything looks top-notch. I give him an A+ on all their work. Yes, I would recommend them to other customers.👍 thank you power home and remodeling”
“Very impressed with our door installation”
“One of the windows was the wrong size. They broke a light plate when they replaced the door. I found it disrespectful that they broke a light plate and removed one from another room. They eventually took care of it.”
“I was unable to talk to a project manager though I called for three days.”
“I would recommend them to a friend because they were just great from the beginning salesman to the workers. The workers were excellent, kind, courteous, and worked very hard. The follow-up included lots of people to make sure we are happy, and he made sure he was satisfied with the work.”
“I would recommend them to a friend because they were professional and punctual.”
“I did not rate them a 5 due to them being pushy with sales. We had to say no so many times it was almost annoying. Other than that Power Home Remodeling was really good.”
“The man who came to speak with us about the windows was kind and considerate, even when I was struggling. They worked fast and were accommodating to the life situation we were in.”
“They have done three projects for me, all done expertly.”
“I have already recommended them to three people. It was a painless process from start to finish. They were quick, efficient and do quality work.”
“Day went smoothly”
“The whole experience with Power Home Remodeling was flawless. They covered things and it was a good experience.”
“The service was excellent. The team arrived on time, was professional and informative about the process and answered all questions. They did a great job and cleaned up our space before departing. We are really happy with the insulation in our attic and would recommend Power Home to our friends.”
“I loved the customer service I received. They were really professional and nice. I really love the job they did.”
“The end result is excellent.”
“I think the price was very high; I bought two products, the roof and the sliding door with one window. The roof was perfectly fine. The sliding door and window, the products, and the installation were subpar; I had to talk to them about removing the wood that was rotted and caulking properly. For the money I paid, it was subpar service. The installers were not going to change out the wooden frame for the sliding door until I talked to them. I was disappointed about that. I phoned again and told them about the caulking and how one of the blinds isn't fully closing. They are going to send someone to redo the caulking and replace the blind.”
“Power Home Remodeling is very professional.”
“Power Home Remodeling did excellent work!”
“I mean I paid a lot of money, though amount shouldn’t matter, and I got broken screens installed. Given they came from manufacturer I guess that’s due way, they shouldn’t have been installed and signed off as work complete. Payments start 30 days after window install is complete and honestly, it’s not complete. I was told to sign off on the work being done and then they would submit the claim under warranty. There shouldn’t be anything to do with a warranty. They arrived damaged. Again, paid ____ amount of money to have broken screens installed”
“I was contacted always and in a timely manner, every time that materials were delivered or at what time frame expect the crews to arrive etc.”
“Power rep was very honest and explained about roofing system very thoroughly.”
“Power Home Remodeling went way above and beyond what any other contractors would do! The communication was second to none! The workers did a quality job and cleaned up the mess very well. The house looks so much better now!”
“My lengthy presentation did not in any way help pad the shocking bottom line price of your product! I should have definitely done more research.”
“I will tell everyone what a lying greedy piece if shit company Power is and never use them.”
“I have already recommended Power Home Remodeling, and three of the people have contacted them.”
“Personnel are knowledgeable”
“This was our second project with Power. First they replaced our windows and did a great job. They just finish doing our soffits and gutters. They are very neat, professional, prompt, and have great customer service. We love them!”
“It's ok. You do you.”
“We have an issue with the windows that they sold us. The screens don't function properly. We tried to get in contact with the quality assurance manager, R.J. Tucker, and couldn't. We got the service department and talked to Steve. He said he would get back to us. He said it was a design issue. The screens don't go all the way to top of the window. That doesn't make any sense. We aren't satisfied with that. The screens should clear the bottom window and they don't. We requested a copy of our invoice and warranty for our tax records. We haven't gotten those. No one gets back in touch with us now. I am really dissatisfied with that.”
“Windows look great, installers were helpful and knowledgeable, but sales team is aggressive, over priced and unprofessional. We'll see quality in a few years”
“Great work done on my front door and gutters and soffit”
“Everyone, from beginning to end, was professional. The completed work, gutters and trim, was done efficiently and with quality. The cleanup after was immaculate. After the work was completed a quality assurance person came out to inspect the work and to make sure of my satisfaction. I would definitely recommend Power Home Remodeling to others.”
“They finished two days early, and I love how the house looks.”
“We were very impressed with Power. The installation crew were putting up gutters and installed them in pouring down rain. By the time they left, they were soaking wet. We were both, my husband and I, very impressed with their dedication and work ethic.”
“Cleaning up was not fully completed”
“They could improve with better communication.”
“I would have , EXECEPT for the conduct of one person. He was supposed to check the install. He was shown one window. He argued about a window being over a 1/4 out of square. It was not level ! It was out of bubble any way you put the level ! At first he try to say the framing was wrong , not the window. After that he spent the rest of his time telling us we needed to buy siding for the gable side of the house right now. To protect the new windows warranty they just installed. He was shown a damaged book shelf that was damaged during the instillation of windows. The job had been moved forward. We were given less than 36 hours to move everything in the way .We were informed the book shelf would be moved by workers if they needed to. Pictures were taken. We were informed some one would get in touch about compensation for the damage. WE have yet to hear from anyone.”
“Price was high and felt pushed for more services”
“I really love my windows! They're convenient, and they're gorgeous, granted they were replacing 30-year-old windows. I love them; it is wonderful.”
“Professional from start to finish. Measured very methodically and caught issues that often come with order homes. Adjusted well.”
“We continue to use Power thanks to a track record of transparency, communication, expertise, honesty, and value.”
“I had previous work done by them and it was very satisfactory. I was happy with it. I had a front door put on. I am not satisfied about the product. The workmanship was great. My dog scratched the door. It was metal, but it should've been noted that the door wasn't scratch proof. I should've had them put the proper brass in the locations where it would've been scratched. I called them and they said they would send some touch up paint. I paid too much for this door to be brushed off for paint.”
“The staff was very pleasant and professional. They did an excellent job”
“We are very satisfied with the installation, and would let friends considering new windows know of our experience. The windows appear to be good design and quality. Because the windows are new, we cannot yet comment on durability.”
“I loved the ease of everything. The communication was fantastic. Everything went extremely smoothly.”
“I like the product and the efficiency of the associates.”
“I liked the 2 sales person, and the measurers wete nice too”
“Excellent quality of work and quality of product.”
“Quality product in Pella windows and very well done installation.”
“The service was great. Everything was well explained to me. They did a good job cleaning up. They did not push sales. It was take it or leave it.”
“Hard efficient work crew, great materials”