“Everyone was very polite and friendly. Office and supervisors kept in contact to keep us updated on the project.”
“Excellent customer service,”
“Power Home Remodeling is quick, efficient, and the windows are great.”
“While the human relations were okay and enjoyable, the work was disappointing. They made a mess in my attic and put a hole through my vent. I am waiting on them to see what they are going to do about it.”
“Enhanced timely feedback to customer issues and concerns is the major priority.”
“Everybody was professional and efficient!”
“I am likely to recommend Power Home Remodeling's work; however, it's different with older people who are not familiar with phones or mail, or something.”
“The service was great, all work details were explained.”
“Your salesman did not seem to be knowledgeable of the products he was selling. Communication during the initial 2 phases of the project was poor. Usually no one on the site spoke english. And when I would try to call the Project manager, they were usually in a meeting.”
“Overall I feel the company does an excellent job. Very professional.”
“Power Home Remodeling has a very hard-pushing marketing sale. It was a lot of pressure.”
“The quality of your materials and your workmanship is excellent. I don't like your pressure selling tactics. So I would add that caveat to my recommendation.”
“They work really clean and are very polite. Their quality of work is excellent.”
“Nice customer service and work looks very professional.”
“Power Home Remodeling is clean. The technicians did a really good job.”
“Professional service, very efficient & courteous also good pricing.”
“The product and workmanship.”
“Honestly, there were multiple issues. #1. My father-in-law is bed bound so I asked if there was a way to cover/surround him so he wouldn't get anything on him. I was told that Power could build a wall to cover him. I spoke with multiple people and they all said they could make it happen. However, I was told I had to tell the window team when they got to the site. My husband did that, but they didn't do it. #2. The team asked if they could remove the shutters on the outside of our house. I said as long as they put them back they could. I was then told after the fact that they couldn't put the shutters back up. Why ask the question then, why not just explain the situation. I find it inexcusable to act this way. I consider it lying. #3. While reading the approval documents at the end of service I was rushed so the team could go to the next location. However, they didn't do what was on the checklist. My husband cleaned up the area. They finally came in and did the HEPA vacuum and cleaning after I complained. I shouldn't have to remind them to do their jobs. That is not my job.”
“The team did and excellent job with my door replacement. Professional, efficient, and the quality of work was outstanding. Very pleased with the results and would highly recommend. The team communicated clearly throughout the process, arrived on time and completed the job quickly while taking the time to answer any questions. .”
“Friendly salesperson. Competent.”
“The total process was well organized. The product was very good. The installation was very good.”
“We had a good customer service representative and a good quality assurance representative from Power Home Remodeling.”
“Did not arrive on time as promised!”
“We are very happy with the final product and the exchange we had with the personnel we interacted with, but the original estimate came in significantly lower compared to the final cost, which can make it difficult to plan for and locks some individuals into financing something at a pretty high interest rate.”
“The representatives were very thoughtful and answered questions precisely and completely. I felt like I was in good hands.”
“Great workmanship during installation of windows, quality products and excellent communication and customer service.”
“The crew that installed my new front door assembly did an exceptional job, I would say perfect. They took their time and made sure every detail was done right: alignment, caulking, trim, cleanup. They get 5 Stars from me!”
“As far as the windows are concerned, they did a wonderful job. The windows are quality and the improvement to our home was excellent. My complaint is largely based off the fact that I found 30+ sharp nails/screws lying around after the work was done. While I normally wouldn't be bent on this, we have kids and it could have turned out bad if a kid found one with their foot before I did. Please inform your crew to police their nails and debris before departing.”
“The project and oversight managers were not helpful. The woman who wanted to schedule a QA visit also not helpful.”
“Lots of damage to property, particularly landscaping, even though we had assurances that everything would be protected. Gutters also were not functioning properly after roof installation.”
“There were very professional, courteous, timely and they communicated very well.”
“Very professional and no surprises. Oh boy! The roofing team was fast and thorough.”
“My only comment would be the "sell" approach. When the sales associate was in our home, we were initially given a very high cost to have the work done. Then, he told us since we were "return" customers, the price would be discounted and changed the price to something much more reasonable. Looking back on the experience, it seems as though the price is initially given very high; then lowered to make it seem as though you are getting a great deal and more likely to go with POWER. I understand this approach from a business perspective, but personally, I prefer a basic "upfront" approach.”
“I would recommend them to a friend because they did great work.”
“Professionally done from start to finish. Wonderful finish work. Very pleased with all aspects of this installation.”
“When I reached out and spoke to someone, he seemed dismissive of my issues”
“Each step was explained clearly and any questions were answered in a manner that I could understand. The crew was very polite and considered my needs.”
“Not the fly by night contractors you see elsewhere. From sales person to the installer very professional”
“Will completely after materials left behind are removed.”
“Failure to install door on date promised”
“The entire process from start to finish was professional and honest. Our sales rep took extra time on her visit to understand how to address our gutter covers and what needed to be done to ensure the warranty was intact. The roofing team let us know what was going to be done each day. The app helped us stay in tune with the progress and gave us access to the before and after pictures . The QA team ensured that we were satisfied during the process not just after completion. When we noticed that the top of the roofing was not symetrical, a contractor was sent out the next day to resolve it.”
“The workforce is professional, the quality of work is excellent, and they arrive when they say they will. The post work inspections are very thorough as well.”
“The installers were very polite and professional.”
“Speed of completion. Quality of window and installation. Cleanup upon completion.”
“Workers were prompt and were professional about their job. They mentioned anything that we should need to know. They cleaned the areas of any debris.”
“I have already recommenced them. They were easy to work with.”
“Lack of follow-up, charged for mold remediation which turned out to be unnecessary, unable to contact for rebate, final inspection by Power done before job was completed, contacted regarding one window being the wrong kind of window. haven't heard anything in over 2 weeks regarding plans to replace”
“The clean up was not done well, light fixtures were hung upside down and the corner post was not attached properly.”
“No complaints on the job or the product but I will need to regrow a kidney before I can afford to pay for another project.”
“They do good work.”
“Very disappointed with the rescheduling of my appointments. I’ve had 2 with your company and they were both rescheduled. I’ve already made arrangements with my job to take leave and now I have to request another day off.”
“Love that the noise outside and even inside my house is much quieter.”
“The people are professional and they do good work.”
“professional performed work quickly shoiwed before and after photos”
“They came on time and were very professional. The windows are beautiful. They took their time with the installation and didn't skip any steps. The cleaned up and took away all of the mess and washed the windows. Frank came in and checked the work and answered any questions that we had. They were great.”
“Nice, fast, efficient, very helpful and make sure to go over everything.”
“The people who did the gutters and the windows were great. They were polite and cleaned up after themselves.”
“I liked the speed and efficiency of the install team. The quality of the door they installed and the design effort put into the door.”
“Installers were neat and careful in their work, Took great care of our home in their during the installation.”
“They were very amiable, and they didn't stress me out to make any decision. The work was done efficiently, and I am pleased with the final results.”
“Very high quality work. Efficiently done. Good communication with customer.”
“I am likely to recommend Power Home Remodeling to a friend because I thought they did a good job, the product was good quality; however, I don't know if I'd recommend it to a friend because it may be out of their price range, but I think they did a good job.”
“They've done all of our work, and we are highly impressed. They have done our roof, windows, gutters, saucers, and now our attic. The work has been above our expectations every time.”
“Clean up better”
“They were always on time, polite & organized--from 1st contact through installation.”
“Everyone was on time, the work was clean, and the windows were beautiful.”
“Professional and knowledgeable, kept me updated on installation.”
“They were very knowledgeable and the guys that installed the shingles were very quick, and knew what they were doing. They did a great job.”
“Power Home Remodeling is very timely and efficient. The work was done quickly and so far, looks well done.”
“The service was perfect and we are happy, but when we received the quality assurance visit, I thought it was a survey but they only wanted to sell us something else and I did not like that. If they would not have tried to sell me something else, I would rate recommending them a five.”
“The service was very professional and courteous, and there was no pressure from start to finish.”
“The only reason I’m giving that rating is because every business wants you to sign up right then and there. That is my only problem with them. Other than that, they were great.”
“The service is good, and they clean up and they protect your floors and stuff.”
“Power Home Remodeling was very professional, respectful, and helpful; they answered my questions to the best of their knowledge, and if they didn't have an answer, they would get back to me in a reasonable amount of time.”
“Prosmpt steady workers”
“They have done good work. We are very happy with what they did with the windows. People today did a good job, but there were some issues. They did hard work and worked hard. They will finish up tomorrow.”
“Quality products, efficient installation.”
“The installation went smoothly and quickly. The installation crew were efficient, very skilled, and most pleasant to deal with. The windows look great-- we couldn't be more pleased with the outcome!”
“One of the teams was not as good at cleaning up after themselves as the other teams. The cleanup after the trim work was not adequately done.”
“Professionalism throughout the process. Good clean up. Clear communication. Rapport with individuals at every stage -nice, open, etc.”
“The professional behavior of both the project manager and workers.”
“They provided great, efficient, and professional service.”
“The widow crew were the best team of guys. Flashing guys were good. They lacked in the cleaning up. Found a lot of nails and screws in my driveway. In the grass I found some of the old gutter brackets. The gutter crew was not as good as the other teams. Started off dragging the tarps around. Two guys was carrying a tarp near my back deck and laid it on my steps. The guy carrying the back end and dropping it on the steps and stood back talking to the guy holding the front part. As I went down the steps with one foot on the driveway. Just as I brought my other foot up to step down the guy in the front holding the tarp move it and cought my foot and cause me to fall . My nlkneehit the concrete my jaw he the bumper on themy truck bumper.. I got up and got in the truck to leave. The guy in charged asked if I was ok. I just said I guess. Still can't lean on my knee. Clean up was bad also. Told them I'd be back in an hour but they left 15 minutes before I got back. Front porch gutter was too short and water spilled over the side. Had to come back and replace it.”
“The company was excellent. They were out here on the 19th, finished on the 19th, and my windows look great. They had plastic laid out, runners laid out, they wiped up, swept up, and picked up everything in the yard. I did not have to go search and pick up the house after them. They did a great job, and I was very pleased with them.”
“Everyone we dealt with from start to finish was knowledgeable and friendly and we are very pleased with our new roof, door, and siding.”
“I’ve already recommend to two other family members whom already gotten in touch”
“The job was not completed.. the door to installed does not lock”
“I asked the salesman if there would be the danger of broken glass, if we'd lose windowsill width, and if we'd need to repaint after install. I was told not to worry about all those issues. After installation, I stepped on a piece of glass in our bathroom, lost the majority of my windowsill width, have to fill in the gouge marks around several windows, and repaint around every window. I pointed out that two of the screens arrived dented and was told new ones were ordered - that was two months ago and no one reached out to me.”
“Great service, great prices, very knowledgeable workers”
“Everything from the product to the sales person to the employees doing the work. Everyone is professional and polite.”
“High cost. Verbal agreements did not make it into contract and were rudely dismissed. Was under assumption support structure would be strengthened [currently 1x3s] Unable to contact design engineer after contract signing. Existing structures, like gutter guards and flashing improvements were damaged. Additional cleanup had to be requested. Some minor damage to new asphalt drive by third party delivery. Aesthetically awkward at valley of two roof lines. Still awaiting a heavy rain to make sure water drains appropriately.”
“Poor communication. Very disappointing. I should have been told that space was needed for a dumpster and materials. Knocking on neighbors doors EARLY in the morning to ask them to move their cars was embarrassing. Workers did not show up and I had to call to find out what was the issue.”
“Power Home Remodeling has done very good work.”
“Timely with everything, professional, great crews”
“A bit pricey. Workers did great although sometimes the language barrier made it difficult to ask questions or get clarification.”
“Everything, from start to finish, was smooth, fast, and easy.”
“Salespeople were knowledgeable. Project Managers were helpful. The crew did their jobs well.”
“Very professional work with excellent communication all around. The work was completed quickly and competantly, and an additional team was dispatched by Power to correct an issue with installation they they noticed and I did not, without me soliciting it. I am very satisfied with this contractor and would highly recommend.”
“Very professional and satisfying experience, Carl and Kevin and Carlos were very helpful with my project”
“Each representative I encountered from this company is highly skilled.”