ABC Plumbing, Sewer, Heating, Cooling & Electric
10th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 294 customer surveys.
5
201
4
50
3
24
2
13
1
6
10th year as a Best Pick Call
"Whether it's a furnace or air conditioning issue you're having, we're the company to call for fast, reliable service, 24 hours a day, 7 days a week. When you trust the experts at ABC Plumbing, Sewer, Heating, Cooling & Electric, you can Consider It Done, just like thousands of homeowners have every year since 1948."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a range of residential heating and air conditioning services for all brands of equipment. ABC also sells and installs replacement equipment, including geothermal products, heat pumps, high-efficiency upgrades, electric and gas furnaces, and hybrid heat systems.
Services Not Offered
ABC does not service oil furnaces, chillers, or refrigeration units.
Warranty
Depending on the job, ABC offers warranties that range from 30 days to the product's lifetime.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
ABC's technicians drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
220 W. Campus Drive Suite 200
Arlington Heights, IL 60004
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 294 customer surveys.
5
201
4
50
3
24
2
13
1
6
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2019

“The gentleman that came out for the plumbing because he was more experienced than just his expertise because he knew electrical as well even though he was newer to the company.”

Review by
09/23/2019

“For the most part, the repairmen that came out were all very kind, clean, and knowledgeable.”

Review by
09/04/2019

No review comments provided

Review by
09/04/2019

“I would like to recognize my technician for his exceptional service.”

Review by
09/04/2019

“The guys that inspected my furnace and breaker box. they were knowledgeable, took pictures and explained very well with good customer service skills. They were very personable and down to earth. those guys seemed like they truly cared and took pride in their craftsmanship, they wanted us to know how it all worked.”

Review by
08/19/2019

“They were all pretty good.”

Review by
08/19/2019

“Anthony Hawkins, he was awesome.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“The communication exceeded my expectations.”

Review by
08/19/2019

“I would like to recognize Brian for his exceptional service. He is honest and very good at what he does.”

Review by
08/15/2019

“They exceeded in putting in the furnace.”

Review by
08/15/2019

“I only have one service visit to base this on, which was successful in some ways and disappointing in others. Not sure if I would recommend, at least not yet, but I wish I could answer in the affirmative.”

Review by
08/15/2019

“A.B.C. exceeded my expectations in regards to cleanliness.”

Review by
08/14/2019

“Everything that was necessary was corrected, and he did it in a very professional way and in a reasonable amount of time. I had used other companies before, and I was very happy that they did what they did.”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

“My first experience with them for electrical and plumbing was great although pricey. They hooked me into the maintenance plan which I now regret. My second experience for HVAC repairs was a joke...very unprofessional and frustrating, got the run around for two weeks and ended up hitting a contractor on my own. Very disappointed. Any positive feedback below applies to initial appointment.”

Review by
08/02/2019

No review comments provided

Review by
08/01/2019

“They met all of my expectations.”

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

“They met or exceeded my expectations as they were definitely professional. Appeared to know what they were doing and they worked within the timeframe.”

Review by
08/01/2019

“The technicians at A.B.C.Plumbing were fast, efficient, and got the job done. Overall, they were very professional. I think they improved our system by doing it right versus what was easier. They went above the call of duty.”

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

“I was most satisfied that identified and solved problems others have missed.”

Review by
08/01/2019

“They met my expectations with their product selection.”

Review by
08/01/2019

“I would like to recognize the salesperson for his exceptional service.”

Review by
08/01/2019

“I would like to recognize the last guy that came out, I think his name was Anthony.”

Review by
08/01/2019

“My most recent experience was unfortunate. It took them three weeks to properly install a HVAC system that should have only taken a day!”

Review by
08/01/2019

“Sadly, I couldn't "consider it done". They came to the job unprepared. Didn't send the right people. Quoted a 1/2 day of work and yet it turned into a job that went very late into the evening and if I hadn't called and complained several times during the day, it would not have been finished. Truly disappointed and would never use this company again.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

“They were very efficient and prompt they came so quickly, I was amazed!”

Review by
07/30/2019

“The technicians were fantastic.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“I would like to reorganize the gentleman that did the electricity for his exceptional service. They did awesome work and I really like the company. His name was Marius. He did the electricity.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“All of it.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“Everything was fine.”

Review by
07/29/2019

No review comments provided

Review by
07/28/2019

No review comments provided

Review by
07/28/2019

“very professional work”

Review by
07/27/2019

“Can't remember names as this was a while ago but thought every person provided exceptional service who came here.”

Review by
07/27/2019

“Very courteous and professional”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Mike D is awesome. He does a great job and is very friendly.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Miguel and his colleagues were excellent handling our large-scale electrical upgrade. We had total confidence in his work.”

Review by
07/26/2019

“All sales people and technicians/workers are always so personable, polite and respectful.”

Review by
07/26/2019

“the plumber”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
02/25/2019

No review comments provided

Review by
01/16/2019

“They did an excellent job on our cooling.”

Review by
01/09/2019

“I was satisfied with the entire thing. They were ahead of time, explaining everything, they didn't trash up my carpet, and I didn't have dust everywhere.”

Review by
01/08/2019

“They exceeded my expectations in every area.”

Review by
12/28/2018

No review comments provided

Review by
12/28/2018

“Call in desk helpful and responsive. Guys who come out on calls are professional and positive. Great overall team!”

Review by
12/28/2018

No review comments provided

Review by
12/28/2018

No review comments provided

Review by
12/28/2018

No review comments provided

Review by
12/22/2018

“The communication was fantastic. They emailed me who the technician would be and when he would arrive. He arrived on time and explained to me what he was doing every step of the way.”

Review by
12/20/2018

No review comments provided

Review by
12/20/2018

“Id like to recognize Jared Johannsen for his exceptional service.”

Review by
12/20/2018

“They have never disappointed. They always show up on time and are always very nice. Every single technician did a bit more than what was required.”

Review by
12/20/2018

“The maintenance, professionalism, and all other areas exceeded my expectations.”

Review by
12/20/2018

“They met and exceeded my expectations when it came to the follow-up and follow-through. They were all being prompt and on time. The general recommendations they provided were expert opinions, and the people knew their areas and expertise well.”

Review by
12/20/2018

No review comments provided

Review by
12/17/2018

“They met or exceeded in all areas. However, they were late a couple of times. They called one day and said they were running late because of a flat tire and then when they arrived they said it was because they had to pick up supplies at Melrose. If I was a first-time customer I would have reconsidered because of false information.”

Review by
12/15/2018

“I was satisfied with everything.”

Review by
12/10/2018

“They were timely to come out about our heat on the same day I called. I was very happy.”

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

“The technician was really there to clean, but he found this broken part. He fixed the broken part, in addition to cleaning the air conditioning. We went outside and he explained how to keep dust out of the motor. Overall he explained to me ways to keep my furnace safe and to avoid future problems.”

Review by
12/10/2018

“I would like to recognize the service manager out of Lake Forest with A.B.C. Plumbing Heating & Cooling Inc. for his exceptional service. I don't have a name, but he came over and was able to fix the new install. There was a problem with the air conditioner and after a little bit of going back and forth with the guys on the phone, he came out and within a couple of hours, he had the matter fixed.”

Review by
12/10/2018

“I would recognize the lead electrician who did work for me the first time. I thought he was very good.”

Review by
12/10/2018

“I think that both technicians that I had were very helpful. I had good experiences with both of them. A.B.C. Plumbing Heating & Cooling Inc. exceeded my expectations by being able to schedule appointments. I've never had trouble reaching people at A.B.C at off hours and off times, so I appreciate that.”

Review by
12/10/2018

“I am very satisfied in the work.”

Review by
11/12/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

“Your technicians are clean, nicely dressed, wear booties, in the house.”

Review by
11/04/2018

No review comments provided

Review by
11/04/2018

No review comments provided

Review by
11/01/2018

“communication telling client when serviceman expected.”

Review by
10/31/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

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