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FEATURED REVIEWS
“Roger S. (service # 654) was outstanding from the time I answered the door until he left. Roger was extremely helpful answering ever question I had (I had recently moved into a new place so the heating cooling system was different). He was patient in answering each of my many questions showing me along the way. Certainly a professional, and when it comes to the fall heating check-up I will specifically ask for him. Also the service rep. (Jan) who called me to remind me the service was due was a pleasure to work with, she quickly set up an appointment and ABC (Roger) was here in record time. Thank you, Jim Hargis”
“The communication was fantastic. They emailed me who the technician would be and when he would arrive. He arrived on time and explained to me what he was doing every step of the way.”
“They have never disappointed. They always show up on time and are always very nice. Every single technician did a bit more than what was required.”
“They met and exceeded my expectations when it came to the follow-up and follow-through. They were all being prompt and on time. The general recommendations they provided were expert opinions, and the people knew their areas and expertise well.”
“I first hired ABC Plumbing to install hookups for a gas dryer and to replace some of the pipes in the basement including a broken master shut-off valve. I was satisfied with the work and customer service so I didn't hesitate to call on them for other projects. That, in itself, is of great value. I truly like the idea of making one phone call to schedule repairs on a variety of projects. AND they call to inform you that a technician is on their way within the hour. The technicians are great. They cheerfully responded to the barrage of questions I had for them; going so far as to offer tips on some DIY projects. Lastly, they were quick to respond to replacing the old furnace which was slowly leaking. I had safe heat in less than 24 hours (i.e. Saturday afternoon). In this instance I was thoroughly impressed. The technician promptly shut off the gas leading to the furnace and told me that turning it back on was at my own risk and by my own hand should I choose to do so. All in all, a very professional company. ”
“Roger S. (service # 654) was outstanding from the time I answered the door until he left. Roger was extremely helpful answering ever question I had (I had recently moved into a new place so the heating cooling system was different). He was patient in answering each of my many questions showing me along the way. Certainly a professional, and when it comes to the fall heating check-up I will specifically ask for him. Also the service rep. (Jan) who called me to remind me the service was due was a pleasure to work with, she quickly set up an appointment and ABC (Roger) was here in record time. Thank you, Jim Hargis”
“I will recommend ABC to a friend or neighbor based on the three jobs that have been completed.”
“Work was good. One job they did not leave area as clean as I would have liked. Also prices are too high.”
“The workers are professional and do high quality work”
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“Jonnie”
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“Delaney is CS was helpful”
“The ABSOLUTE WORST HVAC company I have ever worked with. I would not recommend them to anyone. I have told all my neighbors not to use ABC Heating and Electric and they have done business elsewhere.”
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“THE GUYS THAT HAVE COME TO MY HOUSE HAVE BEEN GREAT.”
“Anthony, the qa person that finally resolved my concern after 4 months and 3 technicians.”
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“They do great work”
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“The tech who came was very knowledgeable and thorough. She explained everything and gave good advice. I was upset cuz she said our Freon was low and that unless we had a leak, which is unlikely as our unit is new, the Freon was probably leaked during our checks by techs who didn't know how to add Freon back to our system!!! And that if we were low we would have to pay for the refill even if it was the techs fault!!”
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“Easy to call for appts, knowledgeable technicians”
“Bryan Johnson was outstanding in the electrical job he did for me. It involved VERY major work including the grounding of the house which had never been present since it was built(1963). Also came on a Sunday night for an initial emergency visit because ny house had lost power in only 1 / 2 of the rooms , and it turned out certain circuit breaker box connections were actually melting. He made the house safe for the night and returned Monday morning to do the work.”
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“Your crew worked steadily from about 4:45 - 10:45 p.m. in order to finish the installation.”
“To busy to schedule a maintenance schedule that I pay for monthly”
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“The gentleman that came out for the plumbing because he was more experienced than just his expertise because he knew electrical as well even though he was newer to the company.”
“For the most part, the repairmen that came out were all very kind, clean, and knowledgeable.”
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“I would like to recognize my technician for his exceptional service.”
“The guys that inspected my furnace and breaker box. they were knowledgeable, took pictures and explained very well with good customer service skills. They were very personable and down to earth. those guys seemed like they truly cared and took pride in their craftsmanship, they wanted us to know how it all worked.”
“They were all pretty good.”
“Anthony Hawkins, he was awesome.”
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“The communication exceeded my expectations.”
“I would like to recognize Brian for his exceptional service. He is honest and very good at what he does.”
“They exceeded in putting in the furnace.”
“I only have one service visit to base this on, which was successful in some ways and disappointing in others. Not sure if I would recommend, at least not yet, but I wish I could answer in the affirmative.”
“A.B.C. exceeded my expectations in regards to cleanliness.”
“Everything that was necessary was corrected, and he did it in a very professional way and in a reasonable amount of time. I had used other companies before, and I was very happy that they did what they did.”
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“My first experience with them for electrical and plumbing was great although pricey. They hooked me into the maintenance plan which I now regret. My second experience for HVAC repairs was a joke...very unprofessional and frustrating, got the run around for two weeks and ended up hitting a contractor on my own. Very disappointed. Any positive feedback below applies to initial appointment.”
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“They met all of my expectations.”
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“They met or exceeded my expectations as they were definitely professional. Appeared to know what they were doing and they worked within the timeframe.”
“The technicians at A.B.C.Plumbing were fast, efficient, and got the job done. Overall, they were very professional. I think they improved our system by doing it right versus what was easier. They went above the call of duty.”
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“I was most satisfied that identified and solved problems others have missed.”
“They met my expectations with their product selection.”
“I would like to recognize the salesperson for his exceptional service.”
“I would like to recognize the last guy that came out, I think his name was Anthony.”
“My most recent experience was unfortunate. It took them three weeks to properly install a HVAC system that should have only taken a day!”
“Sadly, I couldn't "consider it done". They came to the job unprepared. Didn't send the right people. Quoted a 1/2 day of work and yet it turned into a job that went very late into the evening and if I hadn't called and complained several times during the day, it would not have been finished. Truly disappointed and would never use this company again.”
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“They were very efficient and prompt they came so quickly, I was amazed!”
“The technicians were fantastic.”
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“I would like to reorganize the gentleman that did the electricity for his exceptional service. They did awesome work and I really like the company. His name was Marius. He did the electricity.”
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“All of it.”
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“Everything was fine.”
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“very professional work”
“Can't remember names as this was a while ago but thought every person provided exceptional service who came here.”
“Very courteous and professional”
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“Mike D is awesome. He does a great job and is very friendly.”
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“Miguel and his colleagues were excellent handling our large-scale electrical upgrade. We had total confidence in his work.”
“All sales people and technicians/workers are always so personable, polite and respectful.”
“the plumber”
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“They did an excellent job on our cooling.”
“I was satisfied with the entire thing. They were ahead of time, explaining everything, they didn't trash up my carpet, and I didn't have dust everywhere.”
“They exceeded my expectations in every area.”
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“Call in desk helpful and responsive. Guys who come out on calls are professional and positive. Great overall team!”
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