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FEATURED REVIEWS
“The communication was fantastic. They emailed me who the technician would be and when he would arrive. He arrived on time and explained to me what he was doing every step of the way.”
“They have never disappointed. They always show up on time and are always very nice. Every single technician did a bit more than what was required.”
“They met and exceeded my expectations when it came to the follow-up and follow-through. They were all being prompt and on time. The general recommendations they provided were expert opinions, and the people knew their areas and expertise well.”
“I first hired ABC Plumbing to install hookups for a gas dryer and to replace some of the pipes in the basement including a broken master shut-off valve. I was satisfied with the work and customer service so I didn't hesitate to call on them for other projects. That, in itself, is of great value. I truly like the idea of making one phone call to schedule repairs on a variety of projects. AND they call to inform you that a technician is on their way within the hour. The technicians are great. They cheerfully responded to the barrage of questions I had for them; going so far as to offer tips on some DIY projects. Lastly, they were quick to respond to replacing the old furnace which was slowly leaking. I had safe heat in less than 24 hours (i.e. Saturday afternoon). In this instance I was thoroughly impressed. The technician promptly shut off the gas leading to the furnace and told me that turning it back on was at my own risk and by my own hand should I choose to do so. All in all, a very professional company. ”
“Replaced 15 year old heat and A/C. Knowledgeable sales rep was motivated to provide very large discount. Install smooth and professional. Hand-offs between office staff only area for improvement. New high efficiency system has already rewarded our energy bill.”
“The gentleman that came out for the plumbing because he was more experienced than just his expertise because he knew electrical as well even though he was newer to the company.”
“For the most part, the repairmen that came out were all very kind, clean, and knowledgeable.”
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“I would like to recognize my technician for his exceptional service.”
“The guys that inspected my furnace and breaker box. they were knowledgeable, took pictures and explained very well with good customer service skills. They were very personable and down to earth. those guys seemed like they truly cared and took pride in their craftsmanship, they wanted us to know how it all worked.”
“They were all pretty good.”
“Anthony Hawkins, he was awesome.”
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“The communication exceeded my expectations.”
“I would like to recognize Brian for his exceptional service. He is honest and very good at what he does.”
“They exceeded in putting in the furnace.”
“I only have one service visit to base this on, which was successful in some ways and disappointing in others. Not sure if I would recommend, at least not yet, but I wish I could answer in the affirmative.”
“A.B.C. exceeded my expectations in regards to cleanliness.”
“Everything that was necessary was corrected, and he did it in a very professional way and in a reasonable amount of time. I had used other companies before, and I was very happy that they did what they did.”
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“My first experience with them for electrical and plumbing was great although pricey. They hooked me into the maintenance plan which I now regret. My second experience for HVAC repairs was a joke...very unprofessional and frustrating, got the run around for two weeks and ended up hitting a contractor on my own. Very disappointed. Any positive feedback below applies to initial appointment.”
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“They met all of my expectations.”
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“They met or exceeded my expectations as they were definitely professional. Appeared to know what they were doing and they worked within the timeframe.”
“The technicians at A.B.C.Plumbing were fast, efficient, and got the job done. Overall, they were very professional. I think they improved our system by doing it right versus what was easier. They went above the call of duty.”
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“I was most satisfied that identified and solved problems others have missed.”
“They met my expectations with their product selection.”
“I would like to recognize the salesperson for his exceptional service.”
“I would like to recognize the last guy that came out, I think his name was Anthony.”
“My most recent experience was unfortunate. It took them three weeks to properly install a HVAC system that should have only taken a day!”
“Sadly, I couldn't "consider it done". They came to the job unprepared. Didn't send the right people. Quoted a 1/2 day of work and yet it turned into a job that went very late into the evening and if I hadn't called and complained several times during the day, it would not have been finished. Truly disappointed and would never use this company again.”
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“They were very efficient and prompt they came so quickly, I was amazed!”
“The technicians were fantastic.”
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“I would like to reorganize the gentleman that did the electricity for his exceptional service. They did awesome work and I really like the company. His name was Marius. He did the electricity.”
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“All of it.”
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“Everything was fine.”
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“very professional work”
“Can't remember names as this was a while ago but thought every person provided exceptional service who came here.”
“Very courteous and professional”
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“Mike D is awesome. He does a great job and is very friendly.”
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“Miguel and his colleagues were excellent handling our large-scale electrical upgrade. We had total confidence in his work.”
“All sales people and technicians/workers are always so personable, polite and respectful.”
“the plumber”
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“They did an excellent job on our cooling.”
“I was satisfied with the entire thing. They were ahead of time, explaining everything, they didn't trash up my carpet, and I didn't have dust everywhere.”
“They exceeded my expectations in every area.”
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“Call in desk helpful and responsive. Guys who come out on calls are professional and positive. Great overall team!”
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“The communication was fantastic. They emailed me who the technician would be and when he would arrive. He arrived on time and explained to me what he was doing every step of the way.”
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“Id like to recognize Jared Johannsen for his exceptional service.”
“They have never disappointed. They always show up on time and are always very nice. Every single technician did a bit more than what was required.”
“The maintenance, professionalism, and all other areas exceeded my expectations.”
“They met and exceeded my expectations when it came to the follow-up and follow-through. They were all being prompt and on time. The general recommendations they provided were expert opinions, and the people knew their areas and expertise well.”
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“They met or exceeded in all areas. However, they were late a couple of times. They called one day and said they were running late because of a flat tire and then when they arrived they said it was because they had to pick up supplies at Melrose. If I was a first-time customer I would have reconsidered because of false information.”
“I was satisfied with everything.”
“They were timely to come out about our heat on the same day I called. I was very happy.”
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“The technician was really there to clean, but he found this broken part. He fixed the broken part, in addition to cleaning the air conditioning. We went outside and he explained how to keep dust out of the motor. Overall he explained to me ways to keep my furnace safe and to avoid future problems.”
“I would like to recognize the service manager out of Lake Forest with A.B.C. Plumbing Heating & Cooling Inc. for his exceptional service. I don't have a name, but he came over and was able to fix the new install. There was a problem with the air conditioner and after a little bit of going back and forth with the guys on the phone, he came out and within a couple of hours, he had the matter fixed.”
“I would recognize the lead electrician who did work for me the first time. I thought he was very good.”
“I think that both technicians that I had were very helpful. I had good experiences with both of them. A.B.C. Plumbing Heating & Cooling Inc. exceeded my expectations by being able to schedule appointments. I've never had trouble reaching people at A.B.C at off hours and off times, so I appreciate that.”
“I am very satisfied in the work.”
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“Your technicians are clean, nicely dressed, wear booties, in the house.”
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“communication telling client when serviceman expected.”
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