“Very honest and thorough on what was needed to repair kitchen sink connection. Pleasure to work with and would highly recommend. Also had some previous electrical work done - again, excellent customer service and professionalism.”
“Anthony's willingness to take the time to really look at the system and figure out where the problem was is outstanding!”
“Very honest and thorough on what was needed to repair kitchen sink connection. Pleasure to work with and would highly recommend. Also had some previous electrical work done - again, excellent customer service and professionalism.”
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“Every service takes multiple days because you have a sales guy first then the actual implementer; this is a waste of my precious time. They need to have a better online request system. The process of getting upsold every time is also incredibly frustrating.”
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“A.B.C. Plumbing Heating & Cooling Inc. is very professional.”
“Although they were expensive they are really professional and amazing.”
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“I have really liked most of the direct service I have had, in terms of things getting done. In fact, there was only one time that I had a real problem with A.B.C Plumbing, Heating, & Cooling. We had some pipes replaced, and they had to go through our crawlspace. When we had them replaced, the technician created a leak, which we didn't find out until mold had formed. We called back and explained it, and it took them forever to get in contact with the guy who did it to confirm he did the job and get before and after pictures. I appreciate them covering it, but the length of time was absurd. The lady who was handling the case made a lot of bad faith promises and was accusing me of lies and showing false pictures. When she finally agreed to send someone to look at it, the guy showed up with no mask and didn't even look at the issue, just said “I can smell the black mold”. The lady in the office said he didn't know that and couldn't know that. So why did she send him? But we finally got done. It just took a lot of work. But they are well worth the value, time, and effort. They are a great bargain for the price point that they charge. I don't like that they are with Wells Fargo, but what bank is easy.”
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“We had recently moved here to Chicagoland and were unfamiliar with electricians and plumbers. See ABC ads all the time..."consider it done." Wow is that ever misleading. We have experienced ABC electricians and plumbers, and in both instances the ABC technicians were completely unqualified to do their job. Completely. We would never under any circumstances ever employ ABC again. Ever. Furthermore, the job of the electrician, performed nearly one year ago, still is not completed (he damaged our ceiling and ABC has never so much as come out to inspect damage, let along fix it and despite us reporting the problem many times). The plumbers were even worse. Called to come out to do a simple task: replace sump pump. A job ALL plumbers had done many times and indeed all plumbers probably do this every day. The ABC team of plumbers installed the sump pump but because of improper installation our basement flooded later that same week! A new team of ABC plumbers came out and assumed the pump was faulty, replaced with a second new pump. AGAIN our basement flooded!!!! Can you believe this? We couldn't. (The original sump pump was actually working but had a faulty alarm beep...that's why we agreed to replace. The pump actually was working, the basement had never flooded prior to ABC coming to our home.) In the end, I FIXED the problem stemming from the improper installation and I even showed the inept ABC fools what they were doing wrong and how it should be done next time. So, no...we are totally unlikely to recommend.”
“Anthony's willingness to take the time to really look at the system and figure out where the problem was is outstanding!”
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“Extremely Overpriced and Not Knowledgable”
“History of missed appointments, overpriced estimates”
“They turned off my heat because they claimed there was an issue. I called out another company who said there was no issue. A.B.C. Plumbing Heating & Cooling Inc lied to me. They came twice a year to service my unit. Once for the air and once for the heat. It was in the middle of those times so they did both at the same time. They also said they were going to give me a filter as part of the service they do twice a year. They claim I never had the heating service, even though I did, and they claimed the heater needed to be replaced. After I canceled my service, my club membership, they continued to charge me and claimed that I didn't ask to be taken off, so another lie.”
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“I would not recommend ABC to anyone. A very dear friend warned me about tHis company. I was gullible enough to listen to their hype rather than my friend. I am very disappointed in the way I was treated recently when I had my both my furnace and AC replaced! I asked the young man who came to my house to set up the appointment specifically if another “buy one get one free” offer was in the near future. Because he told there was no plan to do so, I went ahead and made the appointment to have the units installed. He didn’t offer me any kind of payment plan, and I was totally shocked when the two men who installed the units told me I had to pay the entire amount that day!!! One of the men even made a call to the office and repeated that I had no choice but to pay it all as no payment plan had been set up. As if that were not bad enough, a week or so later, I began hearing ads on both radio and TV for the very promotion I had asked about. I feel sick every time I hear the commercial with the no money down and easy payment plan. I have been a loyal customer but am totally disgusted with this company!”
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“Very thorough at the electrical work for which we originally engaged ABC. Further, ABC electricians quickly noted electrical problems with our home's original construction with respect to wiring of the furnace, air conditioner and hot water tank and shortcuts related to the finishing of our basement that were not detected by the home inspection when we purchased our home. We value the additional services as much as we do our original request.”
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“Love the one stop for all our repair needs. Service personnel have always been prompt, courteous & skilled. Office staff are also courteous & efficient. Great organization . Highly recommend becoming a preferred member to enjoy discounts & preferred scheduling .”
“Pricing seems fair, easy to schedule, and easy to work with.”
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“I will recommend ABC to a friend or neighbor based on the three jobs that have been completed.”
“Work was good. One job they did not leave area as clean as I would have liked. Also prices are too high.”
“While we are likely to recommend ABC for HVAC issues, we are not likely to recommend for plumbing issues.”
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“It took 4 months to have my concern resolve, that is too long and 3 technicians demonstrated no ability to analyze or assess the issue.”
“They do great work”
“Sure would without a doubt.plumber. I would also I sm a club member and don't regret it”
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“I was promised the first appointment on 7/13/20 (between 8:00 - 9:30 a,m,) I called your office 3 times. A crew finally showed up at 4:40 p.m.”
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“I have used them before for electrical work and a sump pump. I was very satisfied with that. When they came to look at the electrical system and furnace, we went with them.”
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“They did a great job. I am very happy with the company.”
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“The work is high quality and it looks great.”
“The best I have ever worked with. 5 stars! Strongly agree”
“I have scheduled three appointments for the same day for cooling, plumbing and electrical. Electrical showed up when they were supposed to. The cooling and plumbing guys did not come. It ended up that only the electrician came and did the work and I had to find other people to come and do the work.”
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