“Knowledgeable, skilled, shows respect to your home.”

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“Very friendly and knowledgeable and respectful service personnel. They did a great job and the prise was reasonable. Will call on them for any other project.”

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“Yes!”

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“Service speed and performance. Highly professional staff”

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“The service professionals that come out are very qualified and professional. They are the only reason I keep coming back.”

“I called about an emergency issue and I was overcharged for the services I was given. Upon realizing that our water heater was out, we were quoted $1,800-$3,600 for a fix. When we had another company come out to address the water heater issue, we were charged $99 and the problem had nothing to do with the regulators that were mentioned as the cause of the problem.”

“It seems that every time a maintenance inspection is ordered it is a guise for selling me on new equipment. Your service personnel should not be in sales.”

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“Absolutely horrible procuts and service since initial install Sep 2021. Needed multiple call back for problems which were not always resolved and calling customer service was a waste of time because they never had anyone get back to me unless I called 2 or 3 times to complain”

“Have been using ABC for years at my previous house and now.”

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“A little pricey but good”

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“I’m being kind with 3 stars. Not all, but most projects l, seemingly simple, turn into multiple visits/opinions/mistakes. If you’re retired and like expanding your activities, this is for you.”

“personnel ok the prices outrageous”

“We had a new air conditioner installed for our upstairs in June 2021. The sales guy assured me that this was an appropriate air conditioner for the size of the upstairs, however, our upstairs takes significantly longer to cool than the entire rest of the house (which is cooled by a different air conditioner and includes a downstairs and basement - much larger than our upstairs). Installation was a nightmare. They sent a tech who was newer and had never worked on installation in an attic. It was ultimately installed incorrectly and we had to have techs come out more than once to address issues. Both the sales guy and the "trainer" tech, who came to check in with the initial tech installing the system, asked me or insinuated that I needed my husband's permission before making decisions. I would not choose this company again.”

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“Just weeks after a seasonal tune-up on our air conditioning system, the system shut down. An early morning appointment was scheduled for the next day and the system was up and running in less than 15 minutes. A safety switch activated, perhaps because a panel was not replaced as tightly as needed during the tune-up. The technician was able to diagnose the problem quickly and apologized for the inconvenience.”

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“Polite, Professional, and Persistent until the problem is found and resolved.”

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“My technician was excellent”

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“My salesman was great. Not as much fun talking to customer service.”

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“I have found ABC very reliable however their workers are always trying to aggressively upsell you. So you can't trust their recommendations fully.”

“Very concerning business practices. Charge for services not received. Make commitments that aren't delivered. Customer Service fails to follow-up.”

“Absolutely a scam.”

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“Very honest and thorough on what was needed to repair kitchen sink connection. Pleasure to work with and would highly recommend. Also had some previous electrical work done - again, excellent customer service and professionalism.”

“They do a good job, but occasionally we've had an experience where the person wasn't experienced enough to get the job done.”

“Ramon was very disrespectful and trying to rush the process of checking everything for the problem. He recommended the wrong problem for furnace and left my family to include elderly parents in the cold from Friday to Monday morning. I called the 24 hour number and no one could help me except ",can't get parts until Monday ".”

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“I am likely to recommend A.B.C. Plumbing Heating & Cooling Inc. to a friend. I'm pleased with the work they did.”

“A.B.C. Plumbing Heating & Cooling Inc.'s service was great. There were a few bumps along the way, but once they got them straightened out, there were no problems.”

“They were very professional in everything that they have done.”

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“Every service takes multiple days because you have a sales guy first then the actual implementer; this is a waste of my precious time. They need to have a better online request system. The process of getting upsold every time is also incredibly frustrating.”

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