ABC Plumbing, Sewer, Heating, Cooling & Electric
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 139 customer surveys conducted through GuildQuality.
5
98
4
23
3
7
2
7
1
4
9th year as a Best Pick Call
"ABC is the company you can count on to get the job done. Whether it's adding outlets or fixing your lights, our certified, drug-screened, and background-checked technicians are ready to service your home in a professional and timely manner. With one call to ABC, you can Consider It Done."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a range of residential electrical services, including installation of ceiling fans, recessed lighting, outlets, switches, generators, and whole-house surge protection. ABC also offers service panel upgrades; pool, spa, and appliance hookups; wiring for home theaters, telephones, and data systems; and other repair and installation services.
Warranty
Depending on the job, ABC offers warranties that range from 30 days to the product's lifetime.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
The company's electricians drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
220 W. Campus Drive Suite 200
Arlington Heights, IL 60004
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
ECC94518

Compiled Score:

ABC Plumbing, Sewer, Heating, Cooling & Electric has received 4.5 out of 5 stars based on 139 customer surveys conducted through GuildQuality.
5
98
4
23
3
7
2
7
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/25/2020

“I will recommend ABC to a friend or neighbor based on the three jobs that have been completed.”

Review by
07/25/2020

“Work was good. One job they did not leave area as clean as I would have liked. Also prices are too high.”

Review by
07/25/2020

“While we are likely to recommend ABC for HVAC issues, we are not likely to recommend for plumbing issues.”

Review by
07/18/2020

“The workers are professional and do high quality work”

Review by
07/17/2020

No review comments provided

Review by
07/16/2020

No review comments provided

Review by
07/16/2020

No review comments provided

Review by
07/16/2020

No review comments provided

Review by
07/16/2020

No review comments provided

Review by
07/15/2020

“Sherman did a great job.”

Review by
07/15/2020

“Anthony, the qa person that finally resolved my concern after 4 months and 3 technicians.”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“Easy to call for appts, knowledgeable technicians”

Review by
07/14/2020

“Bryan Johnson was outstanding in the electrical job he did for me. It involved VERY major work including the grounding of the house which had never been present since it was built(1963). Also came on a Sunday night for an initial emergency visit because ny house had lost power in only 1 / 2 of the rooms , and it turned out certain circuit breaker box connections were actually melting. He made the house safe for the night and returned Monday morning to do the work.”

Review by
07/14/2020

“Nick”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“the two service men who came to my house were very [professional. One had been here previously...not sure of their names.”

Review by
07/14/2020

“Sure would without a doubt. Plumber. I would also I sm a club member and don't regret it”

Review by
07/14/2020

“They do great work”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“Your crew worked steadily from about 4:45 - 10:45 p.m. in order to finish the installation.”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
10/10/2019

“I have used them before for electrical work and a sump pump. I was very satisfied with that. When they came to look at the electrical system and furnace, we went with them.”

Review by
09/26/2019

“He went through the house and told me things that I needed to get upgraded.”

Review by
09/23/2019

“Great maintenance program”

Review by
09/06/2019

“I would like to recognize both the electrical technician and the plumbing technician for their exceptional service.”

Review by
09/04/2019

“A.B.C. Plumbing Heating & Cooling Inc. did an excellent job overall.”

Review by
09/04/2019

“They did a great job. I am very happy with the company.”

Review by
09/04/2019

“Latrice states that the crew leader was really great, but cannot recall his name.”

Review by
08/20/2019

“He noticed something about the air unit having too much freon in it. He removed some of it and that seemed like it was above and beyond - the fact that he noticed it and did something about it.”

Review by
08/19/2019

“The work is high quality and it looks great.”

Review by
08/19/2019

“My technician was outstanding, he made it simple, he also made me and my wife feel appreciated and respected our home.”

Review by
08/19/2019

“I would like to recognize Tom the electrician for his exceptional service.”

Review by
08/17/2019

“The best I have ever worked with. 5 stars! Strongly agree”

Review by
08/14/2019

“They were very good.”

Review by
08/14/2019

“The guy who came to do the electrical work was exceptional.”

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

No review comments provided

Review by
08/08/2019

No review comments provided

Review by
08/07/2019

“Marcus was very professional and gave me a great customer experience.”

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

“workmanship”

Review by
08/01/2019

“I would like to recognize both of the technicians that came out today.”

Review by
08/01/2019

“They are reliable and they keep to their quote.”

Review by
08/01/2019

“They met or exceeded all of my expectations.”

Review by
08/01/2019

“I was most satisfied because they are willing to do what you ask them to do. They just do a real good job.”

Review by
08/01/2019

No review comments provided

Review by
08/01/2019

“The quality of the work was great. They worked in a very timely manner. They had an awesome response time.”

Review by
08/01/2019

No review comments provided

Review by
07/31/2019

“Sorry, forgot their names. One for electrical, one plumbing. Both great”

Review by
07/31/2019

“All of your employees I had at my home were excellent.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

“exceeded my expectations”

Review by
07/30/2019

“They met my expectations because they got the job done.”

Review by
07/30/2019

“They really exceeded my expectations with the knowledge that they had. Everyone was very informative.”

Review by
07/29/2019

“They were efficient.”

Review by
07/29/2019

“Salesman was friendly and the workers worked very hard.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Rudy”

Review by
07/26/2019

“The new furnace has worked very well so far.”

Review by
12/20/2018

No review comments provided

Review by
12/20/2018

No review comments provided

Review by
12/17/2018

“They met or exceeded in all areas. However, they were late a couple of times. They called one day and said they were running late because of a flat tire and then when they arrived they said it was because they had to pick up supplies at Melrose. If I was a first-time customer I would have reconsidered because of false information.”

Review by
12/10/2018

“I was pleased that the electrical work was done quickly.”

Review by
12/10/2018

“They were efficient and completed what was agreed on.”

Review by
12/10/2018

“I would recognize the lead electrician who did work for me the first time. I thought he was very good.”

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

No review comments provided

Review by
11/11/2018

“Your technicians are clean, nicely dressed, wear booties, in the house.”

Review by
11/05/2018

No review comments provided

Review by
11/04/2018

No review comments provided

Review by
11/04/2018

No review comments provided

Review by
11/01/2018

“communication telling client when serviceman expected.”

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

No review comments provided

Review by
10/30/2018

“Professionalism and the fact that everything was fully explained to me.”

Review by
10/30/2018

No review comments provided

Review by
09/06/2017

“I like that they come on time. They are very clean when they do work, and when they inspect, they are very thorough. They have done electrical, heating and air conditioning, and a recent evaluation of the plumbing. I would grade the overall experience with an A+.”

Review by
09/06/2017

“They did excellent work, no complaints and I would recommend them. They did electrical work for me.”

Review by
09/06/2017

“Everything was good. The technician was really nice and professional. And we haven't had any issues because he came out to do some electrical work—so everything was satisfactory.. I wasn't there for the whole thing, my husband was. I would give them an A overall. We haven't had any issues or anything. The customer service was great. I would definitely recommend them.”

Review by
09/06/2017

“They did work for us, and they were nice and straightforward. They described what they were doing before they did it and explained why they were doing it, so that's very helpful. We've had some plumbing and electrical work done from them before. I would grade the overall experience with an A.”

Review by
09/06/2017

“They were doing a 6-month check-up on the air conditioning. I had several people come out. I had the electrician come out and the plumber. The electrician I'd give an A+; the plumbing, a B. I don't know if they did anything except for those checks. Their customer service was really good.”

Review by
08/28/2017

“They're a good company overall. They do good quality work. They back up their work. They show up on time. Their plumbing is kind of expensive. We use them for electrical work and also heating and air conditioning, but plumbing is expensive all the time. I've got nothing negative to say about them. I'm still using them. They've done plumbing work but we use a different company for our septic. I'd give them an A overall. I’m extremely likely to recommend them.”

Review by
08/28/2017

“They were good. They did good work. I'm not sure how the price thing was. I didn't really do any comparison shopping, but I haven't had any problems with the work they did. They showed up on time and the guy who came and did the work seemed like a nice, normal person. I had them do a pretty big electrical job for me, like a day and a half long project, a pretty big project. Then they did some plumbing for me also. I would give them an A overall. They didn't leave anything behind. It was all good. My only complaint is they call me a lot to try to sell me follow up services, which really annoys me. They also give my name and number to third party companies. I get a call probably every two weeks from a plumber, which is kind of annoying.”

Review by
08/28/2017

“They're doing a good job so far. They checked out my furnace and everything. I would grade the overall experience with an A. I have recommended them to people. Right now, it's good, nothing bad.”

Review by
08/28/2017

“They were quick. They got out there, did their job and did a pretty good job. It was fair. They put in a new sump pump and then checked my backup, put a new battery in and put a new pipe in for the sump pump itself. I'd give them an A+.”

Review by
08/28/2017

“I thought everything went well. They have been pretty timely in getting stuff done for me. I've used them a couple of times. They did some plumbing and some electrical work for me. I would grade the overall experience with a B+. One time they were not on time.”

Review by
08/28/2017

“They did a nice job and they cleaned up well afterward and they were done. They replaced a service box outside for me. Overall, I would give them a B+. It looked real good. Their customer service was good. They knew what they were doing. Well, one guy did and the other one was in training.”

Review by
08/28/2017

“I wouldn't call it positive. I don't know if I'd call it negative. I stopped my service with them for a couple of reasons. Every time they came out, I felt like I was getting talked into trying to spend money on a faucet or a garbage disposal and they weren't cheap, like hundreds and hundreds of dollars. When I got a vent put into my ceiling, something happened with one of my plugs. It's now not working after they did that. I felt like it was too expensive and although they did offer a ten percent discount, I thought the ten percent discount got me down to standard and customary. It was still probably more than standard and customary. I would give them a C.”

Review by
08/24/2017

“They were prompt, on time. I think they do a thorough job. We used them for a number of different things at the house, so I think the quality of work they do is really good. They are diligent about telling us when something is going to be done and when it's completed. I really like working with them. They have fixed a leak for us. They have also done work in the kitchen. We also had another sump pump-related issued and they fixed that. We use them for pretty much everything around the house. I would grade the overall experience with an A+.”

Review by
08/24/2017

“He was great. They gave me the timeline, they showed up before time, and he got the work done. The only thing, I guess, that caught me off guard was when they were doing the repairs, If they can give the estimate before they start working on it, that would be great. But it wasn't his fault. He looked into it. Overall, the experience was perfect. I would have like if we could have gotten the estimate before they started working on something. They replaced the igniter. I would grade the overall experience with an A.”

Review by
08/24/2017

“Very prompt service, nice technicians, and explained things to me. I like the company. They put in a new furnace and A/C. And then I had a couple of electricians out to change the ceiling light in the kitchen—an old, old one. And they did some plumbing also for me. I would grade the overall experience with an A+.”

Review by
08/24/2017

“They're very professional. We've had them come in for our generator to have it checked and our air conditioner, and plumbing work. I would give them an A overall. They knew what they were doing.”

Review by
08/24/2017

“They did some plumbing and electrical work. I'd give them an A.”

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