Thompson Creek Window Company
Gutter & Gutter Guard Installation
Hours of Operation
Business Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Company Details
Services Offered
- Gutter Installation Services
- Gutter Cleaning Services
- Downspout Installation
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 50-year No-Hassle Warranty and Buyer Protection Guarantee
Additional Information
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- GAF Master Elite Roofer
- President's Club Award winner
- Rated the top midsize employer on the 2020 Washington Post Top Workplaces list
Satisfaction Guarantee
About this company
"Our goal is 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the gutter protection system ourselves. We are completely accountable to our customers from initial call to project completion, and it's backed by 46 years in business and our No-Hassle Warranty and Buyer Protection Guarantee."
— Rick Wuest, President
License
2705117858
Ratings & Reviews
Compiled Score:
Thompson Creek Window Company has received 4.5 out of 5 stars based on 1162 customer reviews. Learn about Our Research Process.
Clemme Adams
2 months ago
We are extremely pleased with our experience with Thompson Creek (TC). David was our sales representative, and we questioned him extensively about the materials, costs and installation process. He answered all our questions to our satisfaction. We received a quote for 13 double hung windows and one picture window. Jorge, customer success coordinator, communicated (email, text, phone) with us. We found out that our town requires a local work permit for window replacement. No problem, we sent a copy of the form and when the preconstruction manager, Antoine, came to verify measurements, he also handled the town permit and fee so we would be in compliance. On the day of installation, it rained on and off all morning. No problem for TC. The crew arrived 10 minutes early and the windows were removed and installed in under 2.5 hours, with respective cap work, caulking, and cleanup to be completed. We were impressed with their seamless installation process. The 3-person crew were professional and respectful of our home. Luckily, the rain stopped and all the windows were cleaned and spotless. We noticed our home is MUCH better insulated and the temperature remains constant. The new windows have elevated the comfort and curb appeal of our home. We feel we received a quality product and excellent customer service. We have one tempered window that was recently installed and not replaced. If we do decide in the future to replace it, it will be TC.
Wade Gerencser
2 months ago
These guys were fantastic. They arrived early and finish the job within a couple of hours while I was working from home. Extremely professional people who took their time but yet also insured that every step of the way I was satisfied and triple checked with me what we were installing was in fact what I ordered which was a reassuring. Dwayne was the most knowledgeable Builder I have spoken to in a long time so I do hope if you can move with Ford with these guys you sure get him on your project.
H Hm
5 months ago
I’m writing this for future customers and current management. I was once a huge fan and supporter of Thompson Creek as my wife and I have spent over $40,000 with the company over the last 5 years. This would include replacing the siding, gutters, windows and all doors to the home. We’ve had excellent customer service with the sale and installation of the product but now that we need to use the warranty for the product we are being informed that we must pay to have our storm door fixed after a storm. Thompson Creek product could not survive a Maryland storm and the storm door completely blew open and destroyed the entire door to the point that pieces have broken off and are currently hanging from the frame. This has become a safety concern and an issue for our HOA. When I contacted Thompson Creek customer service I spoke to a Aubryana Galloway who advised that Thompson Creek would not warranty my storm door and that I must pay again to have the door installed. My question I asked was why would I pay to have a door installed again with inferior quality just to have it break again? During the sales transaction, I was informed that Thompson Creek had a warranty that would cover any issues except if I intentionally broke the items. I was also told, these products could withstand mid Atlantic weather but yet it could not withstand a Maryland storm. Although we were sold on the belief that Thompson Creek provided impact-resistant windows and doors to help prepare our home for storms. Per Thompson Creeks website “Whether you’re upgrading your siding, windows, or doors, Thompson Creek offers custom solutions designed to withstand Mid-Atlantic storms while enhancing your home’s beauty, energy efficiency, and value.” * Reinforced multi-point locking systems for increased security. * Double-pane and triple-pane glass for energy efficiency and durability. * Custom-fitted frames to eliminate water leaks and infiltration. * Energy Star-certified materials for reduced utility costs. * Expert installation to maximize storm readiness. These statements and standards are clearly a thing of the past. I will no longer recommend Thompson Creek to my community at the next HOA meeting or to my coworkers. I will instead inform them of my experience and Thompson Creek adjusted standards.
Jacquelyn Donovan
2 months ago
Dwayne, the installer arrived on time and ready to work. He installed our front door, he had heavy plastic covering to keep the cold and dust from coming in the house. After installing he vacuumed and cleaned both the doors, and the storm door glass. Door is beautiful both inside and out. Very pleased with Thompson Creek sales and installation.
Michaela
8 months ago
Thompson Creek installed new windows, door, storm door, and sliding glass patio doors. It was a major refurbishment due to age of windows and doors of my home. It was an all day installation. the team Thompson Creek sent out were really good, very professional, and mercifully tolerant of my rescue pittie who was very vocal about their intrusion in her space. The crew also left everything pristine (no nails, no trash left over). If I was to have a critique it would be that they might want to leave a FAQ/Cheat sheet of what to expect or look for after installation such as on condensation, etc., and maybe including expectations as to what will happen with weather-related delays. Small potatoes. Overall, I am very happy with the entire process and so far the new windows and doors are great.
No review comments provided
Barbara S.
Hagerstown, MD
No review comments provided
Donald O.
Chevy Chase, MD
No review comments provided
Mount Airy, MD Homeowner
"I am UN-likely to recommend Thompson Creek for any worked based on the very poor experience I had with them about a month ago."
Oscar B.
Warrenton, VA
"Meticulous install of tub to shower. Did not rush and kept me informed ."
Diane F.
Fairfax, VA
"Customer service was outstanding."
Judith W.
Baltimore, MD
No review comments provided
Frank T.
Alexandria, VA
No review comments provided
Viola Z.
Rockville, MD
No review comments provided
Glenn Dale, MD Homeowner
"It took too long. They drew it out four months. The work is good the customer service is not."
Rockville, MD Homeowner
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Nottingham, MD Homeowner
No review comments provided
Judy T.
Silver Spring, MD
"I have been trying for over 2 months to receive a call back regarding a few issues that have not been corrected."
Jean S.
Vienna, VA
No review comments provided
Frederick, MD Homeowner
No review comments provided
Patricia B.
Upper Marlboro, MD
No review comments provided
Christina D.
Woodbridge, VA
No review comments provided
Fort Washington, MD Homeowner
No review comments provided
Cathy N.
Reston, VA
"Recommended Thompson creek to two of my neighbors. Happy to report the first, second, and top floor my corner of the condo building has Thompson creek windows."
Julianne B.
Washington, DC
No review comments provided
Samuel P.
Bristow, VA
"Thompson Creek had done a front door for us because they replaced a bay window. For the past week, I have been trying to get in contact with them because there is a crack in the bay window that they installed."
Kathleen V.
Severna Park, MD
No review comments provided
Lori D.
Pasadena, MD
No review comments provided
Edgewater, MD Homeowner
No review comments provided
Fort Washington, MD Homeowner
No review comments provided
Derwood, MD Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
District Heights, MD Homeowner
"Thompson Creek is a good quality service and you get what is expected."
Samuel P.
Upper Marlboro, MD
No review comments provided
Xavier H.
Woodbridge, VA
No review comments provided
Greenbelt, MD Homeowner
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Molly H.
Severn, MD
No review comments provided
HILLARD H.
Annapolis, MD
No review comments provided
Laurel, MD Homeowner
No review comments provided
MARY R.
Arnold, MD
No review comments provided
Lisa A.
Potomac, MD
"customer service went over and beyond excellent care with my intallation needs."
Charles M.
Severn, MD
No review comments provided
Jacqueline K.
Rockville, MD
"I am real pleased overall with the work done."
Glen Allen, VA Homeowner
No review comments provided
Anita D.
Chantilly, VA
"Windows are great The sound risistanceare super quiet."
IRA B.
Randallstown, MD
No review comments provided
Potomac, MD Homeowner
No review comments provided
Glen Burnie, MD Homeowner
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
Larry D.
Catonsville, MD
No review comments provided
Fairfax, VA Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Yan M.
Frederick, MD
No review comments provided
Silver Spring, MD Homeowner
"Crew was on time and office informed you about your installation a few days before to remind you about the appointment."
Bruce N.
Ellicott City, MD
No review comments provided
Centreville, VA Homeowner
"It was wonderful and they cleaned up afterward."
Cathy J.
Upper Marlboro, MD
No review comments provided
Damascus, MD Homeowner
No review comments provided
Heidi J.
Catlett, VA
No review comments provided
Venita T.
Bowie, MD
No review comments provided
Emily P.
Adelphi, MD
"This is our third project that Thompson Creek has completed for us and we are totally satisfied with each process from first contact contact with sales person to saying thank you to the installer. Each have been very professional while also being courteous and friendly. The cost of each project has been within our planned budgets, so we are satisfied with pricing also. We were especially impressed with the installers. We have talked to our neighbors, family and friends about Thompson Creek. Thank you for a job well done!"
Robert H.
Bowie, MD
"Very happy with the work and I'm very happy with the windows"
Paula D.
Middle River, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Alexandria, VA Homeowner
"I had a great experience throughout the project."
Stacie R.
Virginia Beach, VA
No review comments provided
Washington, DC Homeowner
"We used them 4 times to replace windows and they've done an excellent job."
Silver Spring, MD Homeowner
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Michael L.
Edgewater, MD
No review comments provided
Lorton, VA Homeowner
No review comments provided
Mikki C.
Alexandria, VA
No review comments provided
Langston R.
Ellicott City, MD
No review comments provided
Susan C.
Annapolis, MD
No review comments provided
Jenna H.
Alexandria, VA
"My overall experience with Thompson Creek was positive. From the initial sales meeting, to the scheduler, to the installation, the employees at Thompson Creed were friendly, knowledgeable and professional. The process was clearly communicated and I am very happy with my new windows!"
Stephanie F.
Bethesda, MD
No review comments provided
Accokeek, MD Homeowner
No review comments provided
Capitol Heights, MD Homeowner
No review comments provided
John T.
Manchester, MD
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Merita W.
Baltimore, MD
No review comments provided
Julia A.
Fredericksburg, VA
No review comments provided
Milton L.
Silver Spring, MD
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Luis G.
Silver Spring, MD
No review comments provided
Rachel M.
Gaithersburg, MD
No review comments provided
Katharine N.
Leesburg, VA
"It was done professionally and efficiently. We are very pleased with the job."
Valerie K.
West Friendship, MD
"Our entire house is all Thompson Creek Windows now. We did it in a few phases since it is a bit expensive replacing them all at once, but we really like the quality."
Christina S.
Mount Airy, MD
"The quality of work is great and the price is fair compared to other window and door companies."
Bonita T.
Baltimore, MD
"We received good service for all phases of the project."
Bowie, MD Homeowner
"They exceeded all my expectations and they finished early."
Robert C.
Chestertown, MD
"Am very satisfied with thompson creek,"
Gary S.
Baltimore, MD
"Thompson Creek showed up on time. They were efficient. They used drop clothes and cleaned up thoroughly. It was better than I had thought or anticipated. My sister in-law used someone else and we did not have any problems like she did."
Hubert E.
Bowie, MD
"Thompson Creek was very professional. They were on time and finished everything in a timely manner. I was pleased with everything."
Dawn B.
Upper Marlboro, MD
"Bad customer service."
Tim S.
Pasadena, MD
No review comments provided
John M.
Alexandria, VA
No review comments provided
Fairfax, VA Homeowner
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Chesapeake, VA Homeowner
No review comments provided
Robert E.
Towson, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
Arlington, VA Homeowner
No review comments provided
Damascus, MD Homeowner
No review comments provided
Brookeville, MD Homeowner
No review comments provided
Ellicott City, MD Homeowner
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Rockville, MD Homeowner
No review comments provided
Alexandria, VA Homeowner
"Thompson Creek was very professional. The gentleman that came out to give us the estimate and then to take the measurements were on time and cordial. The installers were also on time. They didn't get done the first day, so the guy came back the second day and finished up just before it started raining. I couldn't ask for any better. You might pay a little more, but the professional and the quality is really good!"
Clifton, VA Homeowner
"Very impressed with quality of the products"
Eula B.
Woodbridge, VA
"Contractors were very professional. Did a great job at arriving on time, worked steady throughout the day and did an excellent job of cleanup after each day of completion until the job was finished. I have gone back to Thompson's due to the quality of work and how they go above and beyond to satisfy the client. No hassles, great prices, and will continue to call back for future remodeling and/or renovations."
Sean W.
Mechanicsville, MD
"I was satisfied with the work!"
Linda M.
West Point, VA
"ive used your company 3 times now and all has been a good experience from the sales rep to the install. the product is what the sales rep says it will be."
David C.
Bel Air, MD
No review comments provided
Richard M.
Silver Spring, MD
No review comments provided
Carol J.
Woodbridge, VA
No review comments provided
Arden M.
Frederick, MD
"The craftsmen were excellent and the last project manager that solved one of my problems was fine. They have communication problems between sales and their project management people. I was told that I would have to pay for extras that the salesperson told me to choose when the project manager comes out to measure and that it doesn't cost anything. Then that person wanted to charge for the extras instead."
Yorktown, VA Homeowner
"The coordination and scheduling were absolutely terrible."
Lauren L.
Alexandria, VA
"Great follow-up."
Easton, MD Homeowner
"Thompson Creek was professional, responsive and gave us a great product."
Laurel, MD Homeowner
"I love them, and am very happy with the numerous projects they've done on my house."
RG T.
Hyattsville, MD
"From start to finish Thompson Creek was easy to work with and professional. They were on time and had great follow up. I would highly recommend them."
Steve A.
Gaithersburg, MD
No review comments provided
Selena S.
Bowie, MD
No review comments provided
Arlington, VA Homeowner
No review comments provided
Jake H.
Huntingtown, MD
No review comments provided
Arnold, MD Homeowner
No review comments provided
Olney, MD Homeowner
No review comments provided
Joyce W.
Annapolis, MD
No review comments provided
Ellicott City, MD Homeowner
No review comments provided
Michelle C.
Bowie, MD
No review comments provided
Midlothian, VA Homeowner
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Vienna, VA Homeowner
"1st quote sales quy said over $2300 for storm door which convinced us to spend $4k and replace entry door instead. HOA wouldn't approve so we had to adjust - 2nd sales guy said $1500 for storm door. Which means 1st guy was either not being truthful, or didn't know what he was doing. Day of install they brought the wrong door. Wouldn't go get my door, and told me I had to get at the back of the line for scheduling. I fought back and got a date the next week. That took about 5 phone calls. Ridiculous. New install day comes and they install and leave. I go to shut my entry door and the storm door makes it impossible to shut my entry door.They never bothered to test that. They had to come back and adjust. It's still really hard to shut that entry door but I've given up. Now the door is making a huge screeching sound whenever it opens. Earsplitting. Over a month until someone can look at it."
Baltimore, MD Homeowner
No review comments provided
Norfolk, VA Homeowner
No review comments provided
Stafford, VA Homeowner
No review comments provided
Joppa, MD Homeowner
No review comments provided
Mc Lean, VA Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
YU F.
Alexandria, VA
No review comments provided
Washington, DC Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Parkville, MD Homeowner
No review comments provided
Mike W.
Myersville, MD
"Quality Windows and excellent customer service and friendly team,"
Denise C.
Potomac, MD
"They were very respectful and professional, and did a great job."
Amber B.
Sykesville, MD
"They were very professional, and did everything they set the expectations for perfectly. They replied to questions appropriately, their price was fiting withing my budget I had."
Mc Lean, VA Homeowner
"The service was fine but the price was high."
Odenton, MD Homeowner
"The installers were very good and efficient. The only place that I was confused was that I never got the email that laid out the price and details. In the future, I would say the installers should bring a copy of the itemized agreed contract."
Patrick H.
Chesapeake, VA
No review comments provided
FELICIA U.
Jessup, MD
No review comments provided
Jamie N.
Virginia Beach, VA
No review comments provided
Eugene S.
Mechanicsville, VA
No review comments provided
Nathan G.
Silver Spring
No review comments provided
PHEBE I.
Bethesda, MD
No review comments provided
Springfield, VA Homeowner
No review comments provided
Carol B.
Berwyn Heights, MD
No review comments provided
Loretta L.
Annapolis, MD
"It is a really good company."
Virginia C.
Easton, MD
"the experience with your company was extremely positive everything was positive from the salesman to the installers"
Raymo C.
Lutherville Timonium, MD
"The whole process was great... masks were worn by all...clean up was fantastic"
Mary K.
Woodbridge, VA
"We had a very good experience using Thompson Creek to replace two sliding glass doors--from the initial phone contact, the meeting with their salesperson, to the scheduling and installation of our doors. Very impressed with their warranty and look forward to many years of trouble-free use of our new doors."
Susan O.
Lorton, VA
"The workers were very polite and thorough. They worked very hard!"
Silver Spring, MD Homeowner
"I was pleased with the service. The guys were prompt and really worked. I am very pleased with the quality. I can see a difference in one of the rooms temperature."
Elaine H.
Bowie, MD
"They're a great company, with great customer service and a great product."
Brian W.
Fairfax, VA
No review comments provided
George M.
Frederick, MD
No review comments provided
Lorton, VA Homeowner
No review comments provided
Lutherville Timonium, MD Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Deborah D.
Bel Air, MD
"We have had Thompson Creek do windows in a condo a few years ago and recently they replace a sliding patio door in our current house. Both times quality of product from sales to installation has been consistent and excellent. Thank you!"
Judi E.
Easton, MD
"It took 5 month and 4 times to set up a install date"
Jeanne J.
Windsor Mill, MD
"We were above and beyond pleased with our new windows and doors. The quality is top notch and the installation crew was professional and efficient. Really impressed!"
Kelci S.
Kensington, MD
"Good service!"
Seetha A.
Annapolis, MD
"Easy to work with"
William L.
Columbia, MD
No review comments provided
Cody M.
Ashburn, VA
No review comments provided
Tim S.
Burke, VA
No review comments provided
Tarick R.
Fort Washington, MD
No review comments provided
Jacqueline C.
Gainesville, VA
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Falls Church, VA Homeowner
No review comments provided
David J.
Joppa, MD
No review comments provided
MICHAEL M.
Rockville, MD
No review comments provided
Bowie, MD Homeowner
No review comments provided
David A.
Bowie, MD
No review comments provided
Michael M.
Fredericksburg, VA
No review comments provided
Timothy S.
Crofton, MD
No review comments provided
Lisa G.
Bryans Road, MD
No review comments provided
Joanne R.
Cheverly, MD
No review comments provided
Melissa G.
Herndon, VA
No review comments provided
JULIUS M.
Clinton, MD
No review comments provided
VALERIE G.
North Beach, MD
No review comments provided
Andres L.
Woodbridge, VA
No review comments provided
KEN M.
Bel Air, MD
No review comments provided
Leesburg, VA Homeowner
No review comments provided
Fredericksburg, VA Homeowner
No review comments provided
Joppa, MD Homeowner
No review comments provided
Edgewood, MD Homeowner
No review comments provided
Mirian C.
Elkridge, MD
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Columbia, MD Homeowner
No review comments provided
Springfield, VA Homeowner
No review comments provided
Perry Hall, MD Homeowner
No review comments provided
Christopher M.
Frederick, MD
No review comments provided
Ashley S.
Frederick, MD
No review comments provided
Beth H.
Leonardtown, MD
No review comments provided
Nottingham, MD Homeowner
No review comments provided
Rami B.
Clarksburg, MD
No review comments provided
Potomac, MD Homeowner
No review comments provided
Gainesville, VA Homeowner
No review comments provided
Gordon L.
Chesapeake, VA
No review comments provided
Krisann M.
Hollywood, MD
No review comments provided
Michael R.
Oxon Hill, MD
No review comments provided
Woodbine, MD Homeowner
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Baltimore, MD Homeowner
No review comments provided
DAMIAN L.
Waldorf, MD
No review comments provided
Vienna, VA Homeowner
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Jason S.
Manassas, VA
No review comments provided
Lanexa, VA Homeowner
No review comments provided
Sandy M.
Burke, VA
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Stevensville, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Elke K.
Alexandria, VA
No review comments provided
Haymarket, VA Homeowner
No review comments provided
Centreville, VA Homeowner
No review comments provided
Sparks Glencoe, MD Homeowner
No review comments provided
Burtonsville, MD Homeowner
No review comments provided
Nancy Q.
White Plains, MD
"They are very professional. The project was professionally done. They worked fast."
Andre B.
Upper Marlboro, MD
"They were very professional and accommodating."
SEAN V.
Temple Hills, MD
"Everyone was professional, courteous, and did their job well. We love the new door and have gotten great response to our questions."
Wendy H.
Columbia, MD
"The process was professional, quality driven, and client friendly from beginning to end."
Ellen W.
Silver Spring, MD
"Thompson Creek provided me with outstanding customer service. They did a magnificent job with the work that we paid them to do. Kudos to Thompson Creek! I would definitely use them again!"
Tracy T.
Upper Marlboro, MD
"I was very pleased with the quality of the windows and the installation process."
Richmond, VA Homeowner
"I have so many problems with my windows, and Thompson Creek refuses to get back to them. I am less than satisficed with the windows."
Chantilly, VA Homeowner
"We have several people comment on how nice everything looked and wanted information."
David M.
Cheverly, MD
"The work was very good and it was quick."
Cindy G.
Bryantown, MD
"This is the third time we have used Thompson Creek and they have been great every time. We will definitely use them again and highly recommend them."
Falls Church, VA Homeowner
"The dates of the installation were changed an hour before they were supposed to arrive. I was not happy about the one-hour notice."
Leesburg, VA Homeowner
"They did good work."
Brandywine, MD Homeowner
"Thompson Creek is a company that has a customer foremost in their mind. Th caliber of the work is superior. I have referred them to other people for windows, roofing, and siding. They did a marvelous job. They are a top of the line company."
Joe F.
Alexandria, VA
"They stand behind their product."
William M.
Saint Leonard, MD
"I’ve used them three times and they were always friendly and professional. They listened, and didn’t try to sell me things I didn’t need."
Debra P.
Odenton, MD
"Have had Thompson Creek for several projects and on both the personnel, either on the phone or in person, were pleasant, answered all my questions and kept to the schedule outlined. I would gladly recommend them to anyone. Work was professionally done and the crew left the premises clean and orderly upon completion. I plan on having another major project done by them when I am in a position to do so."
Zelda H.
Fort Washington, MD
No review comments provided
Greenbelt, MD Homeowner
No review comments provided
GLADYS M.
Washington, DC
No review comments provided
Henrico, VA Homeowner
No review comments provided
Antoinette J.
Upper Marlboro, MD
No review comments provided
Andy D.
Reston, VA
No review comments provided
Baltimore, MD Homeowner
No review comments provided
District Heights, MD Homeowner
No review comments provided
DOLORES S.
Glen Burnie, MD
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Manassas, VA Homeowner
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Nanjemoy, MD Homeowner
"The workers were on time, friendly and professional and the quality of the work is outstanding"
Jerry S.
Alexandria, VA
"Thompson Creek was good quality, efficient, on time, and the installation process was good."
Derrick M.
Laurel, MD
"We enjoyed our experience with Thompson Creek. We have had 3 projects with your company. Gyasi Lester was our sale representative each time and we always look forward to working with him. Gyasi is the best!!!! The products that we have received were alway superior to the item that were replaced and the install staff has been professional on each project completed. The service received from beginning to end has made our family repeat customers. If we have another project, we will call Gyasi. He represents Thomson Creek well."
Accokeek, MD Homeowner
"I would be happy to be a reference for Thompson Creek Windows. They were so amazing. Thompson Creek Windows is best company I have worked with. I was so pleased the first time I worked with them so I decided to go with them again. They sent us homemade cookies. They are the best. There is nothing they could have done differently or better!"
Carolyn B.
Brandywine, MD
"They provided excellent service."
GREGORY J.
Chesapeake, VA
"Very satisfied"
Great Falls, VA Homeowner
"I would warn anyone to not to trust the salesperson. We were shown one window and asked is that the window being installed but it wasn't. The crew and window we are very satisfied with."
Grady M.
Springfield, VA
"They did a good job and doors are very good. quality. but too expensive I don't think my neighbors will spend that much."
Judy P.
Glen Allen, VA
"The person who came to measure the windows measured them wrong, necessitating a reorder and a 6 week delay. When the correct sized windows came in, the crew that came out wasn't able to completely cap the outside frame because it had an arched top, which could only be done by a special team, necessitating another visit to finish the job. The third time was a charm and the work looks great, but it took 3 visits to get it right and I lost 2 vacation days in the process. Not worth it!"
Oscar R.
Laurel, MD
No review comments provided
RYAN C.
Cockeysville, MD
No review comments provided
VALERIE J.
Capitol Heights, MD
No review comments provided
Zachary L.
Frederick, MD
No review comments provided
EMILY F.
Crofton, MD
No review comments provided
James M.
Waldorf, MD
No review comments provided
Frank S.
Chantilly, VA
No review comments provided
Sandra H.
Alexandria, VA
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Lisa H.
Pikesville, MD
No review comments provided
Andy K.
Pasadena, MD
No review comments provided
Columbia, MD Homeowner
No review comments provided
Cecilia R.
Reisterstown, MD
No review comments provided
Baltimore, MD Homeowner
No review comments provided
KENNETH W.
Fredericksburg, VA
No review comments provided
Olney, MD Homeowner
No review comments provided
Elizabeth M.
Great Mills, MD
"nice windows and good install crew"
BILL B.
Dundalk, MD
"I had a very good experience with your Crew."
Anastasia N.
Washington, DC
"Fine. Professional and knowledgeable."
Shawn M.
Washington, DC
"Wonderful people to deal with"
Bruce L.
Easton, MD
"They are very expensive."
Troy G.
Chesapeake, VA
"The quality of the work was outstanding. However the management of the installation was not so great. It was rescheduled several times but therefor they reduced the price, which is great."
Gene C.
Pasadena, MD
"Thompson Creek was very and did a great job on our new Patio door. We have worked with the company in the past and are still very impressed with the quality of their work. Craig was very nice, thanks for the delicious cookies! Our new patio door keeps the heat in, and the room stays warmer. t"
Earl G.
Bethesda, MD
No review comments provided
Jim P.
Silver Spring, MD
No review comments provided
Laurel, MD Homeowner
No review comments provided
Bethesda, MD Homeowner
"Most professional company!!"
Ted R.
Virginia Beach, VA
"They were willing to share with me the product information with me. I went off of the salesperson's guidance and judgement, and I was very pleased. I was also pleased with the team that installed my windows. Not only that, but I absolutely love my windows."
Brenda S.
Fort Washington, MD
"They have great workmanship and installation."
George R.
Glen Allen, VA
"They are an excellent company and I am very pleased with the way they treat their customers."
SUSANA P.
Waldorf, MD
"They were very professional. They came in and did what they had to do and clean-up after the job was completed."
Oxon Hill, MD Homeowner
No review comments provided
Biny W.
Silver Spring, MD
No review comments provided
Nottingham, MD Homeowner
No review comments provided
Virginia Beach, VA Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
Suitland, MD Homeowner
No review comments provided
Pasadena, MD Homeowner
No review comments provided
Leonardtown, MD Homeowner
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Matt B.
Washington, DC
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Springfield, VA Homeowner
No review comments provided
Crystal G.
Upper Marlboro, MD
"Quite a few major renovation projects have been undertaken at our sixty year old home since moving in about eight years ago. Unfortunately, at first new to the renovation process, we ran into a couple contractors who left us with work that was done poorly or simply left undone. We got better over the years, but there were still a few hiccups. So, for this final major project (the replacement of fifteen windows in a much loved sun porch), I did my due diligence. Before even meeting with the salesperson, I checked Thompson Creek reviews for both the quality of the product AND the people. They looked good, but I still scheduled consultations with two other companies. Erin*, the salesperson, showed up on time and gave a thorough and impressive presentation. Was Thompson Creek the least expensive of the three companies consulted? No. The most expensive gave a similar presentation and windows seemed to be of similar quality. But scheduling the project was six months out. The least expensive of the three was not impressive at all. They didn’t even bring a sample window, and scheduling was four months out with this company. Thompson Creek set up an installation date approximately one month later. Initial measurements were taken by Erin, then a second person* came by several days later to double-check measurements for all fifteen windows. On install day, Moses* and his two other-workers arrived on time and got to work. Because the fifteen windows were in a single sun room on a first floor, the team was able to finish the job in one day. Before cleaning up and leaving, Moses opened and closed each window and showed me how to open windows for cleaning. A few weeks later, I noticed something odd about one window. It turns out there was a crack in the window that would grow longer in the next few days. Needless to say, I was quite upset. Shannon, my project manager, stepped in and got the wheels moving and this one sash was replaced. When the young man* came with the replacement sash, he said that the crack was probably a stress fracture. But he also reminded me that the cause of the crack didn’t matter. Thompson Creek’s warranty meant it would be replaced no matter what. Now, I wouldn’t wish a broken window less than a month after investing a good sum of money into window replacement, but for me, it helped me to realize Thompson Creek was indeed a reputable company that cared about its products and its customers. *BTW, every employee I came in contact with wore a mask for our entire interaction and was respectful of COVID rules. This was very important to me."
Catherine W.
Virginia Beach, VA
"Good quality, would advise to use them as a possible install...first install was terrible, second install that fixed the first was amazing"
Melissa M.
Woodbridge, VA
No review comments provided
Springfield, VA Homeowner
No review comments provided
Lori R.
Woodbridge, VA
No review comments provided
Teresa M.
Crownsville, MD
No review comments provided
Teresa N.
Severn, MD
No review comments provided
Daniel F.
Frederick, MD
No review comments provided
Ruth V.
Potomac, MD
No review comments provided
Doris W.
Washington, DC
"Nice crew very efficient"
Margie F.
Washington, DC
No review comments provided
LORI H.
Sharpsburg, MD
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Baltimore, MD Homeowner
No review comments provided
Katie S.
Crofton, MD
"I highly recommend Thompson Creek."
Washington, DC Homeowner
"They provided excellent workmanship and people, especially they sent out for the installation!"
Centreville, VA Homeowner
No review comments provided
Matthew K.
Edgewater, MD
No review comments provided
Henry P.
Nottingham, MD
No review comments provided
Rockville, MD Homeowner
No review comments provided
Virginia Beach, VA Homeowner
No review comments provided
Rockville, MD Homeowner
No review comments provided
Collins S.
Laurel, MD
No review comments provided
Fredericksburg, VA Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Tanya B.
Pikesville, MD
No review comments provided
Columbia, MD Homeowner
No review comments provided
Norma B.
Huntingtown, MD
No review comments provided
Abigail Z.
Davidsonville, MD
No review comments provided
Cheri S.
Baltimore, MD
No review comments provided
Ft Washington, MD Homeowner
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Kelly J.
Hughesville, MD
No review comments provided
Linthicum, MD Homeowner
"Responsive and good work"
STEVE S.
Laurel, MD
"I was very happy with the work."
Williamsburg, VA Homeowner
"I was very satisfied with the quality and the job they did."
Lexington Park, MD Homeowner
"They provided excellent service, and were very professional."
Fort Washington, MD Homeowner
"The windows are truly an investment if you plan to stay in your house. We should have done much sooner."
KENNETH B.
Jefferson, MD
"Local company that both builds and installs windows. Highly professional. Very customer-oriented."
Betsy Y.
Springfield, VA
"I would highly recommend Thompson Creek.From our initial consultation until the instillation of our door,they were highly professional and efficient.The original basement door (70 years old) had to be replaced.The technicians explained what our options were and we decided on a full glass sliding door which had to be custom made.The door arrived on the date promised and we are extremely happy with it.If I have any similar needs in the future,I will definitely contact Thompson Creek."
Pat F.
Washington, DC
"I am happy with the product itself (gutters) However, the project manager didn't come by to check out the work and the team was sloppy with taking down my old gutters and clean up. I had to get the outside of my house and deck power washed because the crew literally dumped what was in my old gutters, onto my flower beds and it was on my siding and windows. The team broke my bird bath."
Anne P.
Ellicott City, MD
"sales team was great, our coordinator Latoya was easy to work with and very helpful, sadly it was the installation crew that let you down"
Alexandria, VA Homeowner
No review comments provided
NANCY R.
Baltimore, MD
No review comments provided
Mauricio B.
Fairfax, VA
No review comments provided
JAMES K.
Baltimore, MD
No review comments provided
Clint H.
Virginia Beach, VA
No review comments provided
Kenny H.
Waldorf, MD
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Jessie E.
Randallstown, MD
No review comments provided
North Chesterfield, VA Homeowner
No review comments provided
Karen S.
Laurel, MD
No review comments provided
Mount Rainier, MD Homeowner
No review comments provided
Columbia, MD Homeowner
No review comments provided
Reginald W.
Upper Marlboro, MD
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Temple Hills, MD Homeowner
No review comments provided
Bowie, MD Homeowner
"I don't feel Thompson Creek followed through on what they agreed upon. They haven't completed what they were supposed to."
Jeanne B.
Charlotte Hall, MD
"I was surprised at how fast the installation was."
Darren J.
Baltimore, MD
"From beginning to end, the experience was great. The windows that were delivered made an incredible difference and the heat is retained in the house. The staff were courteous, efficient, and they did a great job cleaning up before they left."
Lori L.
Nottingham, MD
"They were very accommodating, I didn't have any problems with them."
Beltsville, MD Homeowner
"They were excellent and provide excellent service."
Nettie H.
Randallstown, MD
No review comments provided
Maureen R.
West River, MD
No review comments provided
Steve T.
Kensington, MD
No review comments provided
Ty D.
Hyattsville, MD
No review comments provided
Maria S.
Mc Lean, VA
No review comments provided
Myrna K.
Henrico, VA
No review comments provided
Kelley S.
Washington, DC
No review comments provided
STEVE P.
Alexandria, VA
No review comments provided
Robert S.
Crofton, MD
No review comments provided
John Z.
Ijamsville, MD
No review comments provided
JWalker
Washington, DC
No review comments provided
William J.
Nottingham, MD
No review comments provided
Scott G.
Silver Spring, MD
No review comments provided
Cynthia C.
Fort Washington, MD
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Vienna, VA Homeowner
"6- stars for the two workers installing . Working/ cleanup"
BERNARD T.
Laurel, MD
"Thompson Creek was wonderful to work with from start to finish. They offer high quality products and are quick to communicate any changes or delays. I plan to use them in the future for additional projects."
Meghan W.
Washington, DC
"I liked how efficient the workers were when they came to install my windows. They were clean, efficient, and took advice from me while they were here. I am satisfied with the end result of the windows."
Sharon L.
Upper Marlboro, MD
"They are just great! It keeps the house warm. I would recommend them to anybody!"
Henrico, VA Homeowner
No review comments provided
MARY M.
Woodbridge, VA
No review comments provided
Richard P.
Yorktown, VA
No review comments provided
Virginia Beach, VA Homeowner
No review comments provided
Owings, MD Homeowner
No review comments provided
BERNICE G.
Glenarden, MD
No review comments provided
Baltimore, MD Homeowner
No review comments provided
College Park, MD Homeowner
No review comments provided
Donna A.
Glenarden, MD
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Hyattsville, MD Homeowner
No review comments provided
Eleanora B.
Glen Burnie, MD
No review comments provided
CYNTHIA C.
Fredericksburg, VA
No review comments provided
Robin J.
Bowie, MD
No review comments provided
Reston, VA Homeowner
No review comments provided
Ijamsville, MD Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Davidsonville, MD Homeowner
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Cheverly, MD Homeowner
No review comments provided
Channing W.
Remington, VA
No review comments provided
Roxana A.
Lorton, VA
No review comments provided
Bowie, MD Homeowner
No review comments provided
The Plains, VA Homeowner
No review comments provided
James C.
Columbia, MD
No review comments provided
Douglas H.
Annandale, VA
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Chester, VA Homeowner
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
PAUL G.
Manassas, VA
No review comments provided
Bowie, MD Homeowner
No review comments provided
Chestertown, MD Homeowner
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Vernon W.
Accokeek, MD
No review comments provided
Robin T.
Fredericksburg, VA
No review comments provided
Washington, DC Homeowner
No review comments provided
Bethesda, MD Homeowner
No review comments provided
Lillie T.
Washington, DC
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Centreville, VA Homeowner
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Huntingtown, MD Homeowner
No review comments provided
Neil D.
Brambleton, VA
No review comments provided
Leesburg, VA Homeowner
No review comments provided
North Potomac, MD Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Reston, VA Homeowner
No review comments provided
Patricia B.
Upper Marlboro, MD
No review comments provided
Jameel R.
Ft Washington, MD
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Ashburn, VA Homeowner
"I already mentioned them to a few friends and relatives. I don't have a response from them. However, I mentioned the quality and service."
Charles A.
Glen Burnie, MD
"I am happy with their services, though they neglected to include one window, and failed to tell me that the intrusion would be so extensive inside. I asked for compensation for the window they did not include and they declined to do so. Also, the patio door latch failed a few days after installation and it took them nearly two months to replace that. They had to order it. The material and crews were outstanding, however."
Erasmia L.
Potomac, MD
"The staff was very friendly and professional. Their prompt responsiveness was very much appreciated."
Steve R.
Montpelier, VA
"The reason I would recommend Thompson Creek is because they truly do want to make the customer happy. It meant alot to me to be treated that way."
Tom G.
Lutherville, MD
"The man who came out and initially met with me was very helpful. My installers were very friendly and professional."
Baltimore, MD Homeowner
"I was very pleased and happy with their work!"
Clinton, MD Homeowner
"Exceptional quality of service!"
Sharon C.
Woodbridge, VA
"They are very professional, on time, and had superior results with my roof. It took two days with a complicated house that is four stories high with a slanted roof. They did an excellent job! Now I have no more problems with leaks, better heat insulation, and it looks aesthetically more pleasing than before!"
JOSE C.
Silver Spring, MD
"Everything went fine. They did a great job!"
Falls Church, VA Homeowner
"I am very satisfied with everything."
DOROTHY Z.
Stevensville, MD
"I'm pleased and glad that I chose them. I have noticed that my house stays warm now."
Helen H.
Lorton, VA
"Excellent service!"
Kathryn H.
Columbia, MD
"The two gentlemen were very professional, answered questions, precise, and very knowledgeable about the product! We are having more work done and requested the two brothers because they do great work!"
Margie T.
Essex, MD
"The quality is good and I have no complaints on the installation of the doors and windows."
Upper Marlboro, MD Homeowner
"I was not pleased with the timeliness and follow up on my completed project. They have not communicated when it will be."
Stafford, VA Homeowner
"They have a very good product that we're happy with, but the number of times they had to come to our home was outrageous and our scheduling for that was cumbersome. They had to come 8 to 9 times. It was very frustrating."
Ted L.
Walkersville, MD
"They have excellent customer service."
Pasadena, MD Homeowner
"They were great. The quality, price of the product, and installation went like clock work. They were very easy to deal with."
John B.
Alexandria, VA
"The gentlemen were extremely professional, showed up on time, and everything was done very well!"
Ardania W.
Upper Marlboro, MD
"The project went along just as planned."
Robb H.
Woodbridge, VA
No review comments provided
Kevin S.
Hyattsville, MD
No review comments provided
Stephanie P.
Catonsville, MD
No review comments provided
Maria M.
Silver Spring, MD
No review comments provided
Branden F.
Huntingtown, MD
No review comments provided
Gerald P.
Waldorf, MD
No review comments provided
Emma T.
Washington, DC
No review comments provided
Marlene C.
Washington, DC
"installers were on time and tidy"
Gloria B.
Baltimore, MD
"The windows are perfect. Replaced 13 windows, done in one day and crew was wonderful!"
Mike C.
Boyds, MD
"I would definitely recommend Thompson. The pricing is not the cheapest but also not the most expensive. Their window products are very well made, good looking and smooth functioning. The communication with the Thompson team throughout the process was thorough and timely. And finally, the installation team was exceptional - clean, friendly and organized. Thank you!"
VINCENT R.
Joppa, MD
"The service good."
Willard J.
Baltimore, MD
"Very professional representatives, prompt delivery, and excellent installation"
Walter K.
Fairfax, VA
"From scheduling my initial appointment to receive an estimate to the final installation of my new slider and screen doors, I received very professional, courteous and excellent service. All those I interfaced with are in my opinion, an asset to Thompson Creek."
Paula V.
Laurel, MD
"Thompson Creek replaced all of the windows in my house, and we are very pleased with the end result. The crew worked extremely hard and were tidy and courteous."
Julia B.
Richmond, VA
"What they came out with was very specific, they described every detail from color and how it looked. They were very professional, and I am very pleased with them."
ADDIE R.
Randallstown, MD
"Yes..! Great..!! Company.. Wou.! Impressed "
Narcy B.
Montgomery Village, MD
"They are high quality, professional, and have great customer service."
Stephanie R.
Chantilly, VA
"They were very professional!"
KEN D.
Alexandria, VA
"Installation is great. On time and clean. After service very poor. We have waited 6 months to replace a window. 3 times it has come with wrong sizes or styles. 3 times!"
Ernesto S.
Chevy Chase, MD
"The salesmen seemed genuinely interested in our situation and took time to learn what we were looking for. The quality of the windows was obvious and the prices were surprisingly reasonable. Not only that, but they were able to install the windows a solid month before other companies could. A no brainer!"
Joe W.
Alexandria, VA
"We already have recommended TC to neighbors and family."
Ashburn, VA Homeowner
"The contractor that came to my house was very professional and knew what he was doing. He was efficient and did a really good job."
Gloria B.
Warrenton, VA
"Thompson Creek did an outstanding job! The estimate appointment was easy to make, the estimate was the best (by far), installation took place as scheduled, and the installation team did a great job - very proficient, courteous, very professional. I can heartily recommend Thompson Creek!"
Penny C.
Severn, MD
"Well trained staff from the office to the installers"
Nottingham, MD Homeowner
"They did a good job!"
LOUIS B.
Gwynn Oak, MD
"The product is very beautiful and it was beautifully installed."
Silver Spring, MD Homeowner
"From the beginning of the estimate process to the install. Everyone I encountered at Thompson Creek was extremely informative and very helpful"
Stacy C.
Waldorf, MD
"Big Bow Kitchen window has to be replaced due to many installation problems. Replacement will take until mid-February even tho we chose this company, in part, because they promote being local."
Karen G.
Annapolis, MD
"Great product and the process was easy! The installation was flawless and the crew was great. Before they left they cleaned the entire work area!! I would definitely recommend them to my family, friends and anyone needing windows. Very happy customer"
CHARLES L.
Brunswick, MD
"Perfect encounter from beginning to end"
BONNIE C.
Westminster, MD
"The service was fine, the install looks great and on time. Thanks"
KENNETH T.
Temple Hills, MD
"Very highly recommend Thompson Creek."
Patrick D.
Virginia Beach, VA
No review comments provided
Javier C.
Woodbridge, VA
No review comments provided
Madeline P.
Reisterstown, MD
No review comments provided
Edgewater, MD Homeowner
No review comments provided
MARSHALL G.
Silver Spring, MD
No review comments provided
STACY L.
Aldie, VA
No review comments provided
Virginia Beach, VA Homeowner
No review comments provided
Beth B.
Frederick, MD
No review comments provided
BILL F.
Chesapeake, VA
No review comments provided
Diego P.
Rockville, MD
No review comments provided
Owings Mills, MD Homeowner
No review comments provided
Fred J.
District Heights, MD
No review comments provided
RAY W.
Annandale, VA
No review comments provided
Mark C.
King George, VA
No review comments provided
John B.
Parkville, MD
No review comments provided
Barbara D.
Ellicott City, MD
No review comments provided
Sykesville, MD Homeowner
No review comments provided
Joel L.
Arlington, VA
No review comments provided
Locust Grove, VA Homeowner
No review comments provided
Shellon C.
Oxon Hill, MD
No review comments provided
Myra H.
Suitland, MD
No review comments provided
Manassas, VA Homeowner
No review comments provided
Mark B.
Burke, VA
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Kristin M.
Frederick, MD
No review comments provided
Bryantown, MD Homeowner
No review comments provided
Rockville, MD Homeowner
No review comments provided
Boyds, MD Homeowner
No review comments provided
Linda S.
Portsmouth, VA
No review comments provided
Richmond, VA Homeowner
No review comments provided
John R.
Fort Washington, MD
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Parkville, MD Homeowner
No review comments provided
Alexandria, VA Homeowner
No review comments provided
Bowie, MD Homeowner
"I appreciated the prompt and efficient service, and the very detailed analysis on the front end. I felt like I was getting good information in every area of the work and my questions were always answered."
Michael E.
Rockville, MD
"We have been enjoying the windows for about three months now and are impressed by their quality and ease of use. The scheduling team was great with communicating and updating me on appointments throughout the process."
Ulysses S.
Jessup, MD
"I am very satisfied with Thompson Creek."
Portsmouth, VA Homeowner
No review comments provided
Pasadena, MD Homeowner
"They were very professional and did high quality work."
Henrico, VA Homeowner
"They never finished the work."
Brandon J.
Glenn Dale, MD
"They are a very professional company."
Tyrone G.
Pikesville, MD
"This is the second time I have used Thompson Creek over past three years and their customer service and the quality provided are good."
Laurel, MD Homeowner
"They were very prompt. Employees are very tidy and respectful."
Virginia Beach, VA Homeowner
"Thompson Creek is a good company and they is why I like them."
Hang N.
Silver Spring, MD
No review comments provided
Trey W.
Burke, VA
No review comments provided
Mechanicsville, VA Homeowner
No review comments provided
SHELLY R.
Gwynn Oak, MD
No review comments provided
Washington, DC Homeowner
No review comments provided
JULIE W.
Crofton, MD
No review comments provided
ANTHONY H.
Silver Spring, MD
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Ellicott City, MD Homeowner
"We enjoyed the work and our door. They did a great job."
Jazmine C.
South Chesterfield, VA
"I called the salesman afterward because I wanted some information and he never returned my call or got the information that I needed. The windows open differently than our old windows and you can only open the top part halfway. To clean the window the latch will pop out the window. They never gave us an example of how the window opens and closes or how to do it to clean it. I figured the installer would do that. I would like to say that there was a customer service person who is assigned to each person and she got us all of the information we needed. She was very helpful during the process."
DAN D.
Bel Air, MD
"They provided great service."
Burke, VA Homeowner
"They are very reliable, punctual, and very professional."
Emmitsburg, MD Homeowner
"I was very satisfied they did a beautiful job."
Julia P.
Temple Hills, MD
No review comments provided
Wade I.
Norfolk, VA
No review comments provided
Fort Washington, MD Homeowner
"I am satisfied with the craftsmanship, workmanship, and customer support that ensures customer satisfaction. Also, their warranty is wonderful! They had some packages problems and some dented windows, and they replaced all of them. Great back up plan"
JOHN C.
Springfield, VA
No review comments provided
SCOTT B.
Alexandria, VA
No review comments provided
Merciedee J.
Washington, DC
No review comments provided
Laurel, MD Homeowner
No review comments provided
Lindsay L.
Frederick, MD
"Thompson Creek is the best in service and in quality of materials."
GISELA B.
Baltimore, MD
No review comments provided
Larry M.
Brandywine, MD
"They were prompt, efficient, friendly and professional."
Lee S.
Vienna, VA
No review comments provided
Arlington, VA Homeowner
No review comments provided
Capitol Heights, MD Homeowner
No review comments provided
Montgomery Village, MD Homeowner
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Randallstown, MD Homeowner
No review comments provided
Melissa R.
Alexandria, VA
No review comments provided
Peter C.
Washington, DC
No review comments provided
Micah R.
Washington, DC
No review comments provided
Nokesville, VA Homeowner
No review comments provided
Washington, DC Homeowner
"Very helpful and professional and followed up after installation"
Wellington W.
Springdale, MD
No review comments provided
Silver Spring, MD Homeowner
"Thompson Creek cancelled my installation appointment the day of, which was very inconvenient because I'd had a smaller window cut down and there was a large hole in my exterior wall. It was freezing that day, and I was disappointed that the company didn't prioritize my project given the circumstances. I was told that Ana Acevedo would call me to address this, but she never bothered. The caulking is also pretty sloppy, so overall my impression of the crew is not very good. The barrage of emails and calls asking for feedback is also the most aggressive I've ever experienced from any company. It's too much! This much effort should have been made on the project itself!"
ANNA K.
Washington, DC
No review comments provided
Gaithersburg, MD Homeowner
No review comments provided
Germantown, MD Homeowner
No review comments provided
Andrew P.
Fredericksburg, VA
No review comments provided
GARY R.
Edgewater, MD
No review comments provided
Mount Airy, MD Homeowner
No review comments provided
Jacqueline C.
Springdale, MD
No review comments provided
Gwen S.
Upper Marlboro, MD
No review comments provided
Janet G.
Baltimore, MD
No review comments provided
Stewart J.
Baltimore, MD
No review comments provided
Sykesville, MD Homeowner
No review comments provided
Sue D.
Waldorf, MD
No review comments provided
Barry S.
Burke, VA
No review comments provided
Barbara P.
Woodbridge, VA
"Great experience from beginning to end. Loved the Hover online application for initial visit. Workmen were conscientious and did a beautiful job. Our windows and doors are much tighter now."
Liz T.
Freeland, MD
No review comments provided
Linthicum Heights, MD Homeowner
No review comments provided
Miguel C.
Woodbridge, VA
"Everyone from the Thompson Creek team was fantastic."
Everett C.
Germantown, MD
No review comments provided
Ken G.
Fairfax, VA
No review comments provided
Lisa K.
Odenton, MD
No review comments provided
Phillip V.
Aberdeen, MD
No review comments provided
Kenneth B.
Poolesville, MD
No review comments provided
Pam G.
Newport News, VA
No review comments provided
Maureen W.
Ashburn, VA
No review comments provided
Portsmouth, VA Homeowner
No review comments provided
Manassas Park, VA Homeowner
No review comments provided
KENDALL A.
Hyattsville, MD
"This is the second time I've used Thompson Creek, first for two new doors and now for installing new windows throughout my house. Both times I was impressed at the quality of the product and the efficiency of the installation teams."
Jennifer C.
Arlington, VA
No review comments provided
Annapolis, MD Homeowner
"Everyone that I dealt with at Thompson Creek was beyond professional, and made this work experience exceptional."
Woodbridge, VA Homeowner
No review comments provided
STEVEN S.
Randallstown, MD
"They was all nice an friendly, and they did a good job."
Alexandria, VA Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
"The crew that came was extremely polite and worked very hard. They were tidy in their work, and we couldn't tell they had been here. The staff responded promptly. Thompson Creek was a good company to work with."
Lisa A.
Catonsville, MD
No review comments provided
Fran S.
Virginia Beach, VA
"They were on time and courteous."
Jerry M.
North Chesterfield, VA
No review comments provided
Chesterfield, VA Homeowner
"The work that was done as far as the installation of the windows and door was good and their presentation was great. However, my experience not excellent. I am still waiting on Thompson Creek to get back with me in regard to the window installation because there was damage to the wall and the door has gaps that have not been filled. I was told it would be filled when the window was installed."
Columbia, MD Homeowner
No review comments provided
Patrick E.
Arnold, MD
"They were very professional and easy to communicate and work with, and they did a good job."
Pomfret, MD Homeowner
No review comments provided
Hannah C.
Hampton, VA
"I was extremely pleased with the entire process."
Virginia Beach, VA Homeowner
No review comments provided
BRIANA B.
Gwynn Oak, MD
"From a 1-5 rating, I would give them a 10!"
Trappe, MD Homeowner
No review comments provided
Fort Washington, MD Homeowner
"I am very satisfied with the professionalism. The installation process was very fast, easy, and professional at the same time."
Bowie, MD Homeowner
No review comments provided
Chesapeake, VA Homeowner
"Although the decks seem sturdy enough, there are splinters on the hand rails. We had to call several times to get a replacement on a defective board."
Sheldon K.
Stevensville, MD
No review comments provided
Chris S.
Baltimore, MD
"It was a great experience. The gentlemen showed up right on time, and they worked quickly and cleanly. I am very satisfied with the service and the work done."
Henrico, VA Homeowner
No review comments provided
Mechanicsville, VA Homeowner
"They provided good service."
Beltsville, MD Homeowner
No review comments provided
AMY J.
Bowie, MD
"The sales representative, Mr. Nixon, was very thorough and well-prepare for the superior quality of the windows. The installation crew, which consisted of two individuals, was extremely professional, proficient, thorough, and personable. We are still marveling at the quality of the windows. It doesn't even look like a window unless there is precipitation. They are very clear. We are also able to appreciate the increased insulation they provide. I am very pleased all around."
DOUG R.
Trappe, MD
No review comments provided
McLean, VA Homeowner
"From start to finish, they took care of me as a customer. Even though they are a little more expensive than other options, my experience was well worth the price I paid."
NICK L.
Hughesville, MD
No review comments provided
MELVIN T.
Washington, DC
"The gentlemen were extremely professional, they took care of everything, nothing was taken for granted, and they provided an outstanding installation. I was very impressed with them."
Mount Airy, MD Homeowner
No review comments provided
Clay S.
Springfield, VA
"They did the job well done and efficiently, as advertised"
Bill K.
Aberdeen, MD
No review comments provided
Millington, MD Homeowner
"I would not recommend them to a friend. The installation people were nice, however, I have been without a window for almost 2 months. They did not help me replace the window."
Columbia, MD Homeowner
No review comments provided
Damon W.
Bowie, MD
"The door is beautiful."
MELANIE D.
Burke, VA
No review comments provided
BRAD H.
Severna Park, MD
"They were very professional, on time, and got the work done in a timely manner."
Eric S.
Waldorf, MD
No review comments provided
Clinton, MD Homeowner
"I was very pleased with the product, but the installation team was nowhere near as high caliber as their window installation team."
Beallsville, MD Homeowner
No review comments provided
Williamsburg, VA Homeowner
"The quality of work is good, however, it took three months to get everything installed properly with no mistakes."
Travis M.
Chesapeake, VA
No review comments provided
Scott A.
Laurel, MD
"We had some delays. The work was good when it got done, but there were still delays."
DONALD M.
Edgewater, MD
No review comments provided
Michael R.
Mechanicsville, VA
"I was very satisfied with how they handled things. They were always on time which I really appreciated. The work was very good."
Easton, MD Homeowner
No review comments provided
Hanover, MD Homeowner
"I am very satisfied with my windows, the men were on time."
Germantown, MD Homeowner
No review comments provided
Bill W.
Virginia Beach, VA
"They're efficient and clean up after themselves."
Washington, DC Homeowner
No review comments provided
BONNIE D.
Fairfax Station, VA
"I thought that the communication was very deficient, I was unhappy with the structure of communication"
Springfield, VA Homeowner
No review comments provided
ALISON L.
Williamsburg, VA
"I like Thompson Creek and will use them again. I would recommend them."
Rockville, MD Homeowner
No review comments provided
Severn, MD Homeowner
"They did a great job."
Carey L.
Fairfax Station, VA
No review comments provided
Juan T.
Ellicott City, MD
"I am satisfied with my windows."
George S.
Baltimore, MD
No review comments provided
Burtonsville, MD Homeowner
"As far as implementing the quality of the work and the punctuality, my wife was really satisfied."
Anthony M.
Bowie, MD
No review comments provided
Columbia, MD Homeowner
No review comments provided
Hyattsville, MD Homeowner
No review comments provided
Kris B.
Montgomery Village, MD
No review comments provided
Melvin M.
Bryans Road, MD
No review comments provided
Newport News, VA Homeowner
No review comments provided
Chevy Chase, MD Homeowner
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Jeff M.
Edgewater, MD
"They were really good."
Yvette B.
Virginia Beach, VA
No review comments provided
Maureen Y.
Gambrills, MD
"Most definitely would recommend Thompson Creek. Great staff, professional installers, great service and lovely windows to have."
JAMES M.
Alexandria, VA
No review comments provided
Prince George, VA Homeowner
No review comments provided
RUTH B.
Silver Spring, MD
No review comments provided
MARY S.
Burke, VA
No review comments provided
Chuck M.
Fallston, MD
No review comments provided
Sheila A.
Hyattsville, MD
"Good service"
WILLIAM H.
Columbia, MD
No review comments provided
Mc Lean, VA Homeowner
"Yes, I will be recommending! I just completed phase 2 of upgrading my windows. Work was neat. Left the house spotless."
DEBBIE Z.
Walkersville, MD
No review comments provided
Gala M.
Waldorf, MD
"Good product, great installation team, and have had no issues with the end product since it was installed a month ago."
Fredericksburg, VA Homeowner
No review comments provided
DAVID L.
Bethesda, MD
"The experience was very good. The salesperson was very professional and knowledgeable. The customer service staff, especially Sydney, was very helpful. I would use Thompson Creek again."
Jonathan B.
Randallstown, MD
No review comments provided
Clay S.
Halethorpe, MD
"We inherited Thompson Creek windows in about 3/4 of our house when we bought it and have used them to replace a few of the remaining windows and are both impressed with the whole team, quality of the windows, craftsmanship with the installation, and follow up with the team."
JEFF M.
Washington, DC
No review comments provided
John B.
Leesburg, VA
"Did a great job fast and complete ready to get next door done"
Mike F.
College Park, MD
No review comments provided
Amy S.
Reston, VA
"I am over the moon pleased with the service I received every step of the way. Through the installation of my new door."
Martha I.
Lanham, MD
No review comments provided
Germantown, MD Homeowner
"Excellent service from start to finish! Especially impressed with the crew that installed our new door :)"
Mark B.
Germantown, MD
No review comments provided
LOU I.
Washington, DC
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Cindy F.
Saint Michaels, MD
No review comments provided
Jean J.
Linthicum Heights, MD
No review comments provided
CAROLINE S.
Beltsville, MD
No review comments provided
Woodbridge, VA Homeowner
No review comments provided
Marsha K.
Frederick, MD
No review comments provided
Kara M.
Waldorf, MD
No review comments provided
KATHY W.
Columbia, MD
No review comments provided
Helen H.
Pasadena, MD
No review comments provided
George A.
Henrico, VA
No review comments provided
Bethesda, MD Homeowner
No review comments provided
Charles G.
Nottingham, MD
No review comments provided
Jeremy C.
Easton, MD
No review comments provided
Mary F.
Dundalk, MD
No review comments provided
DARLENE S.
Huntingtown, MD
No review comments provided
Debbie T.
Annapolis, MD
No review comments provided
Burtonsville, MD Homeowner
No review comments provided
Edgewater, MD Homeowner
No review comments provided
Sonny B.
Davidsonville, MD
No review comments provided
Jewel T.
Germantown, MD
No review comments provided
Kim P.
Fairfax, VA
No review comments provided
RON A.
Fairfax Station, VA
No review comments provided
PAMELA B.
Washington, DC
No review comments provided
Guido D.
Annapolis, MD
No review comments provided
Towson, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
MARIA B.
California, MD
No review comments provided
Terry B.
Upper Marlboro, MD
No review comments provided
STEVE A.
Stevensville, MD
No review comments provided
Julie H.
Upper Marlboro, MD
No review comments provided
William M.
Virginia Beach, VA
No review comments provided
Shannon M.
Annapolis, MD
No review comments provided
JERI G.
Washington, DC
No review comments provided
Bryan G.
Rosedale, MD
No review comments provided
JOYCE B.
Leesburg, VA
No review comments provided
Joann G.
Laurel, MD
No review comments provided
Robert B.
Waldorf, MD
No review comments provided
Constance B.
Washington, DC
No review comments provided
Matt P.
Germantown, MD
No review comments provided
Diana L.
Pasadena, MD
"I have mixed feelings about the service provided by this roofing company. The initial home visit was positive, the representative explained the product information and explained what needed to be done to solve my gutter issue. However, the follow up discussion with the sales rep. who was to initiate the order was very unpleasant. He was dismissive and inpatient and proceeded to tell me that he was cutting into his time with his family—but he is the one that returned my call at 4pm! His attitude conveyed that he was doing me a favor rather than providing a service for which I was paying A LOT of money for—this was unprofessional and unacceptable. Fast forward to the day of the service, a supervisor came to see the work due to some unforeseen issues that were not visible during the initial estimate. To make sure the additional project was done well the supervisor promised he would come and inspect the final work once the gutter installers had completed the job to make sure the issue had been addressed adequately, unfortunately, he never returned to inspect the work. This is an especially egregious oversight especially for customers who are physically unable to climb roofs to do their own inspection, this supervisor should have returned as promised to certify the work. I am still waiting."
Teresia S.
Landover, MD
No review comments provided
Josephine C.
Fort Washington, MD
No review comments provided
Brookeville, MD Homeowner
No review comments provided
DALE T.
Laurel, MD
No review comments provided
MaryJo G.
Baldwin, MD
No review comments provided
Columbia, MD Homeowner
No review comments provided
Felicia J.
Laurel, MD
No review comments provided
Olney, MD Homeowner
No review comments provided
MICHELLE B.
Halethorpe, MD
No review comments provided
George W.
Potomac, MD
"They are a good company--very responsive. I think they've been challenged a little bit with the Coronavirus, but who hasn't?"
Malcolm C.
Upper Marlboro, MD
"We have done all our windows and recently replaced our old storm door with a new Thompson Creek door!"
Susan C.
Potomac, MD
"x"
Ed H.
Sterling, VA
No review comments provided
Greg M.
Washington, DC
No review comments provided
PAT E.
Chesapeake Beach, MD
No review comments provided
Rockville, MD Homeowner
No review comments provided
Glenarden, MD Homeowner
No review comments provided
Charles B.
Hollywood, MD
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Norris S.
Upper Marlboro, MD
"They did great work and I had a great experience."
Mike D.
Hagerstown, MD
"They did a beautiful job. I am pleased."
Mary F.
Forest Hill, MD
"They did a great job; it was perfect."
Faye L.
Laurel, MD
"Reliable service and I have already recommended to family and friends"
D E.
Bowie, MD
No review comments provided
Frank M.
Upper Marlboro, MD
No review comments provided
Silver Spring, MD Homeowner
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Herndon, VA Homeowner
No review comments provided
KATHY G.
Bryans Road, MD
"We really enjoyed working with Thompson Creek. They were on time, did a good job, and cleaned up nicely. I would give them the highest rating for everything. We had a great experience."
Alexandria, VA Homeowner
"I'd recommend Thompson Creek to anybody. They did my windows, my floor, and my carpet. They did my back sliding glass door. Everything they've done for me has been outstanding."
Edward F.
Severn, MD
"Thompson Creek did a great job for us."
Lothian, MD Homeowner
"We were completely satisfied with the entire project. We had 3 different crews to come out as we had 3 different projects done, and each of the separate crews did an amazing job. My husband and I are overjoyed with our home."
Kingsville, MD Homeowner
No review comments provided
Olney, MD Homeowner
"I like people who do good work, are on time and are considerate. Thompson Creek personnel met these standards"
Irv S.
Bowie, MD
No review comments provided
Rick C.
Damascus, MD
No review comments provided
McLean, VA Homeowner
No review comments provided
Alexandria, VA Homeowner
"Quality windows, but steep price"
Reston, VA Homeowner
No review comments provided
Walt S.
La Plata, MD
No review comments provided
Todd G.
Orchard Beach, MD
No review comments provided
Linus S.
Fort Washington, MD
No review comments provided
Jimese S.
Springfield, VA
No review comments provided
Towson, MD Homeowner
No review comments provided
Herndon, VA Homeowner
No review comments provided
Kevin M.
Catonsville, MD
No review comments provided
Olney, MD Homeowner
No review comments provided
Arlington, VA Homeowner
No review comments provided
Centreville, VA Homeowner
No review comments provided
Michelle W.
Lanham, MD
No review comments provided
Yvette C.
Annapolis, MD
No review comments provided
Nancy O.
Nottingham, MD
No review comments provided
Beena G.
Montgomery Village, MD
No review comments provided
Falls Church, VA Homeowner
No review comments provided
Neil R.
Baltimore, MD
No review comments provided
Severn, MD Homeowner
No review comments provided
Gloria W.
Upper Marlboro, MD
No review comments provided
Dervila J.
Leesburg, VA
No review comments provided
Robert T.
Baltimore, MD
No review comments provided
Tawa O.
Washington, DC
No review comments provided
Willis J.
Clinton, MD
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Ellicott City, MD Homeowner
No review comments provided
Amanda D.
Linthicum, MD
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Pete K.
Washington, DC
"I am very pleased with the work completed by Thompson Creek."
Patsy K.
Leesburg, VA
"They provided excellent and professional service."
Lovettsville, VA Homeowner
"Great service"
Dannie H.
Temple Hills, MD
No review comments provided
John S.
Pasadena, MD
No review comments provided
Ellis B.
Bowie, MD
No review comments provided
Columbia, MD Homeowner
No review comments provided
Laurel, MD Homeowner
No review comments provided
Anne M.
Chester, MD
No review comments provided
Capitol Heights, MD Homeowner
No review comments provided
South Chesterfield, VA Homeowner
No review comments provided
Deria G.
Clinton, MD
No review comments provided
Kelley O.
Huntingtown, MD
No review comments provided
Mark H.
Severn, MD
No review comments provided
Jim H.
Chevy Chase, MD
"I have left several messages asking to repair my front window. I was told I would get a call back to set an appointment but still not repaired. My windows were installed Sept 17th. Please follow up to get the repair fixed."
Rickie B.
Waldorf, MD
"I like the product very much. However, I was not very happy with the communication. I was never told to take down some string lights that were suspended over my deck. The crew took down the section of the lights that attached to the house without notifying me and when they put them back up they created two additional holes in the house by inserting two smaller screws where I initially only had one where the primary eye bolt was located. So I had to fix the problem by taking the string lights down again, re-insert the eye bolt properly, then hang the string lights again."
David J.
Lake Ridge, VA
No review comments provided
Edward G.
Upper Marlboro, MD
No review comments provided
BEN T.
Virginia Beach, VA
No review comments provided
Steven R.
Sterling, VA
No review comments provided
CLAIRE H.
Olney, MD
"They replaced every window in the house. I have already recommended them to others, family and friends."
Gary W.
Owings, MD
"Your sign is still right in front of my house. Some of the neighbors have gone with other vendors and I've told them that it's a mistake."
Frank A.
Herndon, VA
"They were very professional."
Olney, MD Homeowner
"They were timely and they did a good job. The project manager came out as well and took care of all my questions and concerns. The crew stayed until the project was completed and I was very pleased with that."
Otelia E.
Baltimore, MD
"Love my new patio door. Installation crew were fast, clean and very professional."
Mike B.
Owings Mills, MD
"They have quality products and knowledgeable employees."
Fran W.
Annandale, VA
No review comments provided
DYLAN P.
Centreville, MD
No review comments provided
Annandale, VA Homeowner
No review comments provided
Bel Air, MD Homeowner
No review comments provided
Earl S.
Bowie, MD
No review comments provided
Sophia L.
Upper Marlboro, MD
No review comments provided
MELISSA E.
Alexandria, VA
No review comments provided
Louis C.
Upper Marlboro, MD
No review comments provided
Stevensville, MD Homeowner
No review comments provided
Donald P.
Burke, VA
No review comments provided
Waldorf, MD Homeowner
No review comments provided
Leesburg, VA Homeowner
No review comments provided
NADIA H.
Odenton, MD
No review comments provided
Potomac, MD Homeowner
"They did an exceptional job."
Elizabeth B.
McLean, VA
"They are always pleasant and thorough"
Germantown, MD Homeowner
"Thompson Creek did the job very well. I am pleased with what the guys did. They even cleaned up after themselves which is very important."
Rebecca E.
South Chesterfield, VA
"Thompson Creek did a great job and were very efficient throughout the entire project."
Michael C.
Olney, MD
"They were very prompt and they completed the job within a day. We had problems with a considerable amount of debris leftover including sharp pieces of metal in the garage and driveway."
Hunt Valley, MD Homeowner
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Columbia, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Reyna R.
Silver Spring, MD
No review comments provided
Brunswick, MD Homeowner
No review comments provided
TESFAYE T.
Woodbridge, VA
No review comments provided
MARY R.
Hyattsville, MD
No review comments provided
PAMELA H.
Falls Church, VA
No review comments provided
Oakton, VA Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Clinton, MD Homeowner
"Thompson Creek did a good job."
Evelyn T.
Mount Airy, MD
"Thompson Creek is the best. I adored them! In fact, I've already sent a couple of people their way."
Judith R.
Halethorpe, MD
"I was very satisfied with their work. They did a very good job and cleaned up very well. I very much like my gutters."
Alexandria, VA Homeowner
"They did a pretty good job!"
John A.
Baltimore, MD
"We were so happy with the entire experience with Thompson Creek."
Olney, MD Homeowner
"I thought they were wonderful."
West River, MD Homeowner
"They did a wonderful job."
LOVELL W.
Columbia, MD
"They were very professional."
Joann H.
Catonsville, MD
No review comments provided
Mrs F.
Indian Head, MD
No review comments provided
Stacey W.
District Heights, MD
No review comments provided
Oxon Hill, MD Homeowner
No review comments provided
Ellicott City, MD Homeowner
No review comments provided
Vincent M.
Randallstown, MD
No review comments provided
Patricia M.
Laurel, MD
No review comments provided
Joyce I.
Damascus, MD
No review comments provided
Cockeysville, MD Homeowner
No review comments provided
Bobby M.
Clinton, MD
No review comments provided
Cheghe C.
Baltimore, MD
No review comments provided
Tes B.
Alexandria, VA
No review comments provided
Margie M.
New Market, MD
"Not sure yet. Only one person did the installation and that has me worried about the quality of the job."
Tom L.
Davidsonville, MD
"The windows are a little pricey, but it includes the high quality of service you get and comfort in knowing that a great company will be in existence for awhile."
Fulton, MD Homeowner
No review comments provided
Guy R.
Fairfax, VA
"Thompson Creek is professional and know what they're doing!"
Mohamed S.
Alexandria, VA
No review comments provided
Beltsville, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Glenarden, MD Homeowner
No review comments provided
Mitchellville, MD Homeowner
No review comments provided
La Plata, MD Homeowner
No review comments provided
Taylor S.
Lusby, MD
"They did all of our windows and they did a great job. They're a great company."
Baltimore, MD Homeowner
No review comments provided
CAROL S.
Davidsonville, MD
No review comments provided
Michael M.
Ashburn, VA
No review comments provided
DUANE D.
Mechanicsville, MD
No review comments provided
Steve D.
Silver Spring, MD
No review comments provided
Germantown, MD Homeowner
No review comments provided
Elizabeth C.
Bowie, MD
No review comments provided
Brian G.
Brandywine, MD
No review comments provided
Mary H.
Ashland, VA
No review comments provided
Pasadena, MD Homeowner
No review comments provided
Chad C.
Queen Anne, MD
No review comments provided
MICHEAL R.
Severn, MD
No review comments provided
Randallstown, MD Homeowner
"It is a great company to work with, the installers were fast, efficient, and very respectful of our home."
Stephanie F.
Chesapeake, VA
No review comments provided
Ellicott City, MD Homeowner
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Fairfax, VA Homeowner
No review comments provided
SPRINGFIELD, VA Homeowner
No review comments provided
RICHARD B.
Springfield, VA
No review comments provided
John G.
Arlington, VA
No review comments provided
Alexandria, VA Homeowner
"We have used them a couple of times and we have been very happy with the crew and everyone both times."
DAVID S.
Manassas, VA
"Thompson Creek has been here four times to do different windows. I have been pleased every time. I will have them come back in two years for more windows. Every time I have been happy and I would not use anyone else."
Bruce F.
Baltimore, MD
"Thompson Creek was everything as advertised. I was impressed with the whole process and even the performance of the windows. It was very positive, overall."
Karen L.
Bel Air, MD
"They were a great company to deal with."
Steve G.
Pasadena, MD
No review comments provided
Clifton, VA Homeowner
"I found the crew to be professional and the follow-up customer service to be excellent."
DAVID G.
Falls Church, VA
"A company is as good as it’s employees from sales installation to follow up each department has been exceptional"
CAROL M.
Annapolis, MD
No review comments provided
Reston, VA Homeowner
No review comments provided
STEVE H.
Elkton, MD
No review comments provided
Jonathan J.
Columbia, MD
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Becky B.
Tilghman, MD
No review comments provided
Alfonso J.
Washington, DC
No review comments provided
Shan-Jen H.
Baltimore, MD
No review comments provided
Bethesda, MD Homeowner
"I was pleased with the service however it was disappointing to find out that I will have to use a ladder to clean the top outside of the window. That information wasn't shared with me initially."
Shirley M.
Washington, DC
"They did a wonderful job! They arrived on time and did a superb job. I would recommend them to anyone. I was impressed with how clean they were. They even sent me a thank you letter afterwards!"
Ed B.
Solomons, MD
"They are a great company, quality windows, and great prices."
Gaithersburg, MD Homeowner
"They are awesome. They had good quality, follow-through, and their people are friendly. They wore masks are courteous. It is a great company!"
North Beach, MD Homeowner
No review comments provided
Upper Marlboro, MD Homeowner
No review comments provided
Laurel, MD Homeowner
No review comments provided
Millersville, MD Homeowner
No review comments provided
Washington, DC Homeowner
No review comments provided
Clarksville, MD Homeowner
No review comments provided
James D.
Baltimore, MD
No review comments provided
Sykesville, MD Homeowner
No review comments provided
Tony N.
Clinton, MD
No review comments provided
John S.
Baltimore, MD
"Professional. Installation completed satisfactory. Clean-up well done. Questions answered."
Columbia, MD Homeowner
"Have recommended Thompson Creek to a neighbor and that person was highly satisfied."
Charles B.
Columbia, MD
"They are very communicative and friendly. And quality products and quality install !!"
RICHARD K.
Springfield, VA
"The installation and measuring were marginal."
Donna B.
Gaithersburg, MD
"This is our second time using Thompson Creek -- first in 2017 to replace our front door, and now to replace our back door. They may not be the cheapest, but they do quality work that improves the value of one's home, and it comes with a 50-year warranty."
Laurel, MD Homeowner
"I think the windows are fabulous, the quality is A+ and beautiful. You get what you pay for."
Manassas, VA Homeowner
No review comments provided
Springfield, VA Homeowner
No review comments provided
DAN C.
Seaford, VA
No review comments provided
CAROL M.
Annapolis, MD
No review comments provided
Renee C.
Alexandria, VA
No review comments provided
Peter G.
Arlington, VA
No review comments provided
Walt G.
Lusby, MD
"The work is superior."
JETHRO L.
Mitchellville, MD
No review comments provided
Owings Mills, MD Homeowner
"I have recommended Thompson Creek on multiple occasions and I will continue to do so. My overall experience (after 3 seperate purchase/installs) has always been 100% satisfaction."
MATT P.
Woodbridge, VA
"See below."
Marriottsville, MD Homeowner
No review comments provided
ADAM W.
Arnold, MD
No review comments provided
Alexandria, VA Homeowner
"I am happy with the quality of work Thompson Creek did for me."
CRAIG L.
Stevensville, MD
"Their team was extremely helpful and professional."
Mark C.
Glen Burnie, MD
"They did everything they said they would, when they said they would do it. They were spot on with everything they committed to."
PAUL H.
Mineral, VA
"It was easy to order, quick installation, and a very professional job."
Arlington, VA Homeowner
"I was 110% impressed with the process. I was pleased with everyone I spoke with and worked with. They did a tremendous job. The installers took care of everything and cleaned up well. They all deserve a 6-star rating."
Russell G.
Springfield, VA
No review comments provided
Carol B.
Burtonsville, MD
No review comments provided
Valerie N.
Burtonsville, MD
No review comments provided
Ralea R.
Washington, DC
No review comments provided
TIM H.
King George, VA
No review comments provided
Frederick, MD Homeowner
No review comments provided
SAYED A.
Haymarket, VA
No review comments provided
Waldorf, MD Homeowner
No review comments provided
David P.
Stevensville, MD
No review comments provided
New Windsor, MD Homeowner
No review comments provided
Jerome H.
District Heights, MD
No review comments provided
Chevy Chase, MD Homeowner
No review comments provided
Olney, MD Homeowner
No review comments provided
Bowie, MD Homeowner
No review comments provided
Lexington Park, MD Homeowner
No review comments provided
James M.
Randallstown, MD
No review comments provided
Annapolis, MD Homeowner
No review comments provided
Frank M.
Upper Marlboro, MD
No review comments provided
LEONARD K.
Severna Park, MD
No review comments provided
Michael M.
Reisterstown, MD
No review comments provided
Veronica S.
Brookeville, MD
"The installation went great, and the windows have also been great!"
Herndon, VA Homeowner
"Their products and service is outstanding. We love our windows and door!"
Ken P.
Bel Air, MD
No review comments provided
Abingdon, MD Homeowner
No review comments provided
Denise D.
Bowie, MD
No review comments provided
Jeri F.
Lutherville Timonium, MD
No review comments provided
Cynthia J.
Suitland, MD
No review comments provided
STEVE G.
Nottingham, MD
No review comments provided
Elmer J.
Baltimore, MD
No review comments provided
Richard M.
Harwood, MD
No review comments provided
Blair E.
Potomac, MD
No review comments provided
Barbara J.
Chestertown, MD
No review comments provided
Joseph A.
Frederick, MD
No review comments provided
BRIAN A.
Reisterstown, MD
No review comments provided
Scott E.
Woodbridge, VA
No review comments provided
Laura Y.
Haymarket, VA
No review comments provided
Gary D.
Virginia Beach, VA
No review comments provided
Shannon W.
Middletown, MD
No review comments provided
Laurel, MD Homeowner
No review comments provided
Virginia H.
Burke, VA
No review comments provided
Oakton, VA Homeowner
No review comments provided
Jim B.
Newburg, MD
No review comments provided
Richard R.
Crownsville, MD
No review comments provided
Barbara I.
Olney, MD
No review comments provided
Diane C.
Grasonville, MD
No review comments provided
Kelly Y.
Fredericksburg, VA
No review comments provided
Kim M.
Brandywine, MD
No review comments provided
Larry M.
Glen Allen, VA
No review comments provided
Patty R.
Alexandria, VA
No review comments provided
Brook A.
Washington, DC
No review comments provided
Omar R.
Woodstock, MD
No review comments provided
Ukweni U.
Laurel, MD
No review comments provided
Joel R.
Springfield, VA
"payment was a mess, I check for payment was submitted twice to my bank and it took too long for a reimbursement with no real apology from the company!! I wrote a letter to company about this with no response."
ELLERY O.
Potomac, MD
"Great service and we love all the Thompson Creek products"
Ed D.
Woodbridge, VA
No review comments provided
Stewart P.
Hanover, MD
No review comments provided
Gene C.
White Plains, MD
No review comments provided
Jeffrey N.
Woodbridge, VA
No review comments provided
Mark D.
Annapolis, MD
No review comments provided
Bernadette F.
Gaithersburg, MD
No review comments provided
KAREN P.
Stevensville, MD
"I've used them twice and I've been very happy with them both times."
Kathy H.
Crofton, MD
"They are the bomb! We have used them so many times for our entire home. They are the most professional company to provide home improvement and remodeling needs."
Bernard J.
Halethorpe, MD
"The work that was performed and the quality of materials was excellent. When there is a problem they don't want to accept responsibility."
LISA P.
Rockville, MD
"The production team delivered exactly what the salesperson said they would. They were extremely professional, courteous, and timely. I am phasing into another set of windows because I was so happy with Thompson Creek Windows."
CHUCK B.
Suffolk, VA
"We used Thompson Creek several years ago for the upstairs windows in our home, so it made sense to finish the downstairs with their windows, as well. We are very pleased with the look and function of the windows, and the service was great especially during the pandemic when they offered virtual consultations. We had very little face-to-face contact and they accommodated social distancing protocols when needed."
Lisa G.
Vienna, VA
No review comments provided
Raymond F.
Bozman, MD
No review comments provided
Kendyl T.
Hopewell, VA
No review comments provided
Susan C.
Severna Park, MD
No review comments provided
Wendy D.
Gaithersburg, MD
No review comments provided
Justin B.
Alexandria, VA
No review comments provided
Donell B.
Clinton, MD
No review comments provided
James L.
Washington, DC
No review comments provided
Charles D.
Leesburg, VA
No review comments provided
Kevin W.
Great Mills, MD
"Thompson Creek makes it very easy to buy quality windows and have them installed. This is the third time we have used TC and will again in the future if the need arises."
LEAH C.
Edgewater, MD
"I will only buy windows from Thompson Creek Windows because they are beautiful and practical, and their team is personable, knowledgeable and capable of first-class work. Their cost is reasonable, too, which makes the experience an easy one for me to plan."
Anne R.
Silver Spring, MD
"The gutters I just had installed were my Third time with Thompson Creek, I had windows and a patio door done previously. the quality and professionalism were only part of the reason why I came back for my gutters, and now I have the remainder of windows in my house ordered as well as a storm door. I would always recommend Thompson Creek .. You won't find better quality and also better people"
Judith R.
Halethorpe, MD
"They worked very fast. They started at 8:00 AM and finished at 4:00 PM, I was very pleased. They were excellent at picking up everything and I love the windows."
DONNA S.
Alexandria, VA
"The installers that installed my windows and my drains and downspouts were very professional, dedicated, and did a beautiful job!"
FRED N.
Frederick, MD
"The most professsional company that I have dealt with. I have had multiple contractors at my home over the last year and no one compared to them they were quick and responsive."
Chris D.
Ellicott City, MD
"They are great! They did all my windows and a storm door."
Emily N.
Silver Spring, MD
"They are fantastic and I recommend them to all of my neighbors."
Carrie W.
Poolesville, MD
No review comments provided
Clarence J.
Poolesville, MD
No review comments provided
Caroline F.
Crownsville, MD
"The initial meeting went swiftly with clear and thorough explanations of our options with fair pricing. The installers came early and finished ahead of time. Thompson Creek are true professionals through and through."
Jeris J.
Germantown, MD
No review comments provided
Eula B.
Woodbridge, VA
No review comments provided
JONATHAN R.
Frederick, MD
"They are a very quality company. You can trust the work that they do."
JAMES W.
Huntingtown, MD
No review comments provided
Debbie R.
Bowie, MD
No review comments provided
Susan M.
Rockville, MD
"We are very happy with the installation."
JOSE E.
Gaithersburg, MD
"I was very impressed with the knowledge and the ease of communication with my sales rep. The installation crew was amazing as well! They were professional and fast! It was also raining when they did the install, and they worked through it like champs! I am thoroughly impressed with my windows and everything about Thompson Creek! Thanks to all!!!!"
Jody R.
Laurel, MD
No review comments provided
Dennis G.
Baltimore, MD
"Love my new windows, and refer them to my daughter!"
LOURDES H.
Rockville, MD
No review comments provided
Barbara B.
Cockeysville, MD
No review comments provided
Lester P.
Stafford, VA
No review comments provided
Kimberly W.
Mechanicsville, MD
No review comments provided
Brenda M.
La Plata, MD
No review comments provided
Nina M.
Hanover, MD
No review comments provided
BERNEATHA A.
Bowie, MD
"The mechanical quality of my sliding glass door was very good."
Gerald C.
Mount Airy, MD
"Thompson Creek Windows was very prompt and professional. They provided a great service."
Virak P.
New Carrollton, MD
"They are a great company. They are very respectful of our property and belongings. The installation team was great."
Diana D.
Reston, VA
"I received great service from Thompson Creek Windows."
Laurence P.
Woodbridge, VA
"They were professional, they did good work, and they did the job in a timely manner. It was a pleasure to work with them."
MARY T.
Alexandria, VA
"They did everything they promised and we are happy with the way it all looks."
William C.
Brookeville, MD
No review comments provided
Susan S.
Edgewater, MD
No review comments provided
FATMA S.
Fairfax, VA
No review comments provided
LISA B.
Manassas, VA
No review comments provided
KATHY S.
Bel Air, MD
No review comments provided
Don Z.
Bel Air, MD
No review comments provided
Peter R.
Callaway, MD
"I would definitely use the company again. They were very honest and professional and the work was done in a timely manner."
Jemma B.
Bladensburg, MD
"Love these windows, easy to "
LA S.
Ellicott City, MD
"Outstanding service and quality. I have hired them for three consecutive years. All my windows are now covered under their guarantee program."
Francisco L.
Germantown, MD
No review comments provided
Lan T.
Centreville, VA
"Thompson Creek Windows is a very reputable company and stand behind their product. They deliver good service and I have been thoroughly impressed. I like them and will us them in the future."
Dan L.
Laurel, MD
No review comments provided
George M.
Middletown, MD
"I would like to have somebody come out to the house. I do have a comment about the install--a complaint. "
Jay M.
Severna Park, MD
"I would recommend that my friend get a better understanding of the billing."
Frank J.
Temple Hills, MD
"I am very happy with my window."
Michele S.
Glen Burnie, MD
"I found them very professional and courteous. They did the job promptly. They installed everything in one day and cleaned up nicely when they were done."
Jeanne M.
Annandale, VA
"They were really good from start to finish. They arrived early and were done within an hour. The window looks top quality."
Jillian R.
Columbia, MD
No review comments provided
Claudette H.
Upper Marlboro, MD
No review comments provided
Evan P.
Upper Marlboro, MD
No review comments provided
William J.
Saint Leonard, MD
"Thompson Creek demonstrated itself to be a professional and reliable organization. I would recommend them to anyone."
Jeffrey R.
Oak Hill, VA
No review comments provided
Michael K.
Mount Airy, MD
No review comments provided
Jason H.
Leesburg, VA
No review comments provided
David P.
Huntingtown, MD
No review comments provided
Brian G.
Fairfax, VA
No review comments provided
David B.
Centreville, VA
No review comments provided
Angella C.
Lutherville Timonium, MD
No review comments provided
Mark T.
Norfolk, VA
No review comments provided
Penny S.
Owings Mills, MD
No review comments provided
Season W.
Waldorf, MD
No review comments provided
Dorothy S.
Rosedale, MD
"This was one of the best experience I have ever had with contractors, they were very respectful of our home and belongings. The crew came in and immediately started dropping covering over my wood floors and furniture. The work was done many hours earlier than originally told to us. I was really impressed with how well they cleaned up behind themselves. I would highly recommend this company because they are not pushy nor do they over sell their products. I felt that I got a really good deal for what we needed."
Sharon S.
Clinton, MD
No review comments provided
Phyllis W.
Springdale, MD
No review comments provided
Harry J.
Havre de Grace, MD
No review comments provided
BETH L.
HALETHORPE, MD
No review comments provided
Yong C.
Laurel, MD
No review comments provided
Patricia W.
Rockville, MD
No review comments provided
Judith K.
Annandale, VA
No review comments provided
Steve A.
Leonardtown, MD
No review comments provided
Alan K.
Bowie, MD
No review comments provided
Chase B.
Bristow, VA
No review comments provided
Karen G.
Upper Marlboro, MD
"We're very pleased with our windows. Everyone we dealt with was knowledgeable about the product they were selling. The windows are a quality product and the people who are employed by Thompson Creek are well trained.We never felt pressure to purchase until we were ready. Their price is reasonable for the quality of the product.. Also, Thompson Creek is local to the area which is a plus."
Judith C.
Gainesville, VA
"Our windows are so much better. I just keep opening and closing them and standing in front of them because I can see out."
Jill C.
Perry Hall, MD
"I was impressed by the salesperson, they convinced me about how the windows were built, which was important to me. The project manager and sales team left the product clean and well installed. They knew what they were doing. It was an overall pleasant experince! I even had another manager came out to check the quality after install. I would do it again and strongly recommend them."
Marga D.
Arlington, VA
"They did a good job and my door looks nice."
Audrey A.
Ft Washington, MD
"This was an easy process, everyone was very professional. We are very pleased."
Deborah W.
EDGEWOOD, MD
"They were quick, efficient, and very professional. They did a great job cleaning up after they were done and left no mess. I would absolutely recommend them to friends or family."
Annette J.
Oxon Hill, MD
"Thoma Creek staff was very professional, the fees were very reasonable and the service was excellent."
Valerie E.
Millersville, MD
"It was very professionally managed. The install team was very quick and the install looks perfect. I couldn't be happier with the price. They beat Anderson's price by a landslide!"
Robert P.
Ashburn, VA
"Great service from beginning to end! Install was professional! I look forward to doing business again"
Aaron W.
White Plains, MD
"We shopped around before deciding on Thompson Creek Window Company and became educated in the world of all windows are not created equal. Our Thompson Creek Sales Rep was very knowledgeable and clearly demonstrated why he believes in the product and what sets it above the competition.The Thompson Creek process is clearly organized and executed involving the customer in every process along the way keeping them informed.Our installation crew explained the process and clearly were very professional experts in the field.We will HIGHLY RECOMMEND Thompson Creek Window Company to our friends."
Scott K.
Middle River, MD
No review comments provided
Brian S.
Elkridge, MD
No review comments provided
Lisa R.
Alexandria, VA
No review comments provided
Marjorie M.
FREDERKSBURG, VA
No review comments provided
Diane Y.
Annapolis, MD
No review comments provided
Dylan M.
Catonsville, MD
No review comments provided
Michelle W.
Randallstown, MD
No review comments provided
Lyaja H.
Woodbridge, VA
No review comments provided
Randy D.
Henrico, VA
No review comments provided
Kimberly B.
Germantown, MD
No review comments provided
Minji L.
Herndon, VA
No review comments provided
Robin M.
Alexandria, VA
No review comments provided
Michael B.
Catonsville, MD
No review comments provided
Carolyn H.
Gaithersburg, MD
No review comments provided
Sarah R.
Rockville, MD
No review comments provided
Carol J.
Woodbridge, VA
"We had a new basement door installed by Thompson Creek. The installation team Tod and Taz. They were neat and professionally dressed. After introducing themselves they got right to work. The door was in in just a few hours and they cleaned up the area around the job. Great job guys!"
Richard S.
Arlington, VA
"Thompson Creek delivered what they promised. Everyone was very professional and they kept us informed on the whole process. The crew arrived on time and did a fabulous job in installing our windows. They protected all the furniture, etc and cleaned up well before they left. I would not hesitate to use them again and have recommended Thompson Creek to our neighbors."
John W.
Gainesville, VA
"Excellent at every aspect of the process.Installers were wonderful too"
John H.
Clarksburg, MD
"My experience with the Thompson Creek Window Crew was very positive, and they were great young guys, very professional and seemed very experienced in their work."
Sheron D.
Washington, DC
"From setting up a quote; to the very personable, knowledgeable, and helpful sales rep; to incredible communication between the time of signing a contract and installation; to a very efficient, professional, and friendly installation crew - I highly recommend Thompson Creek."
Justin H.
Nottingham, MD
"We had 2 new sliders installed and they did an amazing job. They were very professional and took care to clean up after themselves every step of the way. We would use their services again."
Christopher F.
Jessup, MD
"I was told be the sales person, that you guys did repairs and not just installation which is why I chose your company. When the installers arives, they stated that they could not perform the repairs which made me highly upset with you guys because I felt I was lied to; however, your project manager (Bernard don't know his last name) arrived on the seen and stated he could do the repairs. He was very professional, patient and displayed a can do attitude which got my storm doors replaced and made me highly satisfied with the work."
Nathaniel D.
Portsmouth, VA
"They did a great job."
BERT S.
Chesterfield, VA
No review comments provided
DADI N.
Henrico, VA
No review comments provided
FREDERICK K.
Hampton, VA
No review comments provided
KATHIE B.
Upper Marlboro, MD
No review comments provided
Mary M.
Columbia, MD
No review comments provided
Michael N.
Alexandria, VA
"My only issue is that they left glue around the windows. Yellow glue is smeared all over the side of my house. I haven't contacted anyone yet. I tried to scrub it off myself, but I can't. I was a little disappointed to see all of this yellow residue around my windows."
AMBER B.
Suffolk, VA
"The guys were here on time, they finished half an hour early, and they cleaned up well. The new window is working good and the room retains the heat now."
Bob S.
Alexandria, VA
"I would recommend them as we are a repeat customer."
BOB M.
Baltimore, MD
"The installer was very knowledgeable on installing the new windows."
JAMES H.
Norfolk, VA
No review comments provided
PAM R.
Hampstead, MD
"the gentlemen who came out was very nice but was not told the frames would not match .the installers came and did not re hang shades. and the frames needed to be painted prior to instalation"
Allan C.
Rockville, MD
"This is the best of any work that a contractor has done for us. They were on time, worked efficiently, and they were done within minutes of when they said that they would be done. Everybody was very pleasant and respectful. I can't say enough good things about them."
PEGGY C.
Bowie, MD
"We really enjoy having our new door, it lets in a lot of sunlight."
BETSY Y.
Mechanicsville, VA
No review comments provided
MARGARET C.
Kensington, MD
No review comments provided
Jahanvi P.
North Potomac, MD
No review comments provided
SPENCER S.
Rockville, MD
No review comments provided
GETHERS S.
Joppa, MD
No review comments provided
JAMES G.
Annapolis, MD
No review comments provided
Laura C.
Hyattsville, MD
No review comments provided
Ron T.
Fairfax, VA
"Working with The Thompson Creek Windows Company was very easy. I really like that all of their windows are made right here in Maryland! The installation crew was unbelievably professional, organized and hard working!I am so pleased with their workmanship. I know I made the right decision to select Thompson Creek Windows."
Susan C.
Frederick, MD
"I will only use Thompson Creek. I love using Thompson Creek."
Barbara O.
Bowie, MD
"The overall experience was very easy and I am satisfied."
Susanna D.
Columbia, MD
Service Area
Thompson Creek Window Company serves 43 cities in the Northern Virginia area.
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Cities Served
Thompson Creek Window Company FAQ
Services
Hours of Operation
Business Address
4200 Parliament Place Suite 600
Lanham, MD 20706
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