Thompson Creek Window Company
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 2753 customer surveys conducted through Our Research Partners.
5
2502
4
0
3
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1
251
9th year as a Best Pick Call
"Our goal is always 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the windows ourselves. We are completely accountable to our customers from their initial inquiry to project completion, and it's backed by 42 years in business and our No-Hassle Warranty and Buyer Protection Guarantee."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek Window Company designs, builds, and installs replacement windows in a variety of styles developed specifically for the mid-Atlantic climate. The company's window installers guide homeowners through the window design process and provide in-home estimates.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homeowners for up to 50 years.
Company History
Thompson Creek Window Company is family owned and operated and has been manufacturing and installing custom vinyl replacement windows and doors in the mid-Atlantic area for 42 years.
Distinctions
Thompson Creek Window Company was rated the top midsize employer on the 2020 Washington Post Top Workplaces list.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
#2705117858

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 2753 customer surveys conducted through Our Research Partners.
5
2502
4
0
3
0
2
0
1
251
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/30/2021

“Thompson Creek had done a front door for us because they replaced a bay window. For the past week, I have been trying to get in contact with them because there is a crack in the bay window that they installed.”

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08/04/2021

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08/04/2021

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08/03/2021

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08/03/2021

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07/23/2021

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07/21/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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Review by
07/20/2021

“Thompson Creek is a good quality service and you get what is expected.”

Review by
07/13/2021

“customer service went over and beyond excellent care with my intallation needs.”

Review by
07/13/2021

“I am real pleased overall with the work done.”

Review by
07/13/2021

“Windows are great The sound risistanceare super quiet.”

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07/13/2021

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07/13/2021

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07/13/2021

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07/10/2021

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07/10/2021

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07/10/2021

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07/10/2021

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07/10/2021

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07/09/2021

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Review by
07/09/2021

“Crew was on time and office informed you about your installation a few days before to remind you about the appointment.”

Review by
07/08/2021

“It was wonderful and they cleaned up afterward.”

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07/08/2021

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07/08/2021

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07/08/2021

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07/08/2021

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Review by
06/15/2021

“This is our third project that Thompson Creek has completed for us and we are totally satisfied with each process from first contact contact with sales person to saying thank you to the installer. Each have been very professional while also being courteous and friendly. The cost of each project has been within our planned budgets, so we are satisfied with pricing also. We were especially impressed with the installers. We have talked to our neighbors, family and friends about Thompson Creek. Thank you for a job well done!”

Review by
06/02/2021

“Very happy with the work and I'm very happy with the windows”

Review by
05/12/2021

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05/12/2021

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Review by
05/04/2021

“I had a great experience throughout the project.”

Review by
04/29/2021

“We used them 4 times to replace windows and they've done an excellent job.”

Review by
04/29/2021

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04/29/2021

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04/29/2021

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04/29/2021

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04/28/2021

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04/28/2021

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04/28/2021

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04/28/2021

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Review by
04/28/2021

“My overall experience with Thompson Creek was positive. From the initial sales meeting, to the scheduler, to the installation, the employees at Thompson Creed were friendly, knowledgeable and professional. The process was clearly communicated and I am very happy with my new windows!”

Review by
04/26/2021

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04/25/2021

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04/24/2021

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04/23/2021

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04/21/2021

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04/21/2021

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04/21/2021

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04/21/2021

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Review by
04/21/2021

“It was done professionally and efficiently. We are very pleased with the job.”

Review by
04/19/2021

“Our entire house is all Thompson Creek Windows now. We did it in a few phases since it is a bit expensive replacing them all at once, but we really like the quality.”

Review by
04/19/2021

“The quality of work is great and the price is fair compared to other window and door companies.”

Review by
04/19/2021

“We received good service for all phases of the project.”

Review by
04/19/2021

“They exceeded all my expectations and they finished early.”

Review by
04/19/2021

“Am very satisfied with thompson creek,”

Review by
04/19/2021

“Thompson Creek showed up on time. They were efficient. They used drop clothes and cleaned up thoroughly. It was better than I had thought or anticipated. My sister in-law used someone else and we did not have any problems like she did.”

Review by
04/19/2021

“Thompson Creek was very professional. They were on time and finished everything in a timely manner. I was pleased with everything.”

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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04/19/2021

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Review by
04/18/2021

“Very impressed with quality of the products”

Review by
04/17/2021

“I was satisfied with the work!”

Review by
04/17/2021

“ive used your company 3 times now and all has been a good experience from the sales rep to the install. the product is what the sales rep says it will be.”

Review by
04/17/2021

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04/17/2021

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04/16/2021

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Review by
03/27/2021

“The craftsmen were excellent and the last project manager that solved one of my problems was fine. They have communication problems between sales and their project management people. I was told that I would have to pay for extras that the salesperson told me to choose when the project manager comes out to measure and that it doesn't cost anything. Then that person wanted to charge for the extras instead.”

Review by
03/24/2021

“The coordination and scheduling were absolutely terrible.”

Review by
03/23/2021

“Great follow-up.”

Review by
03/23/2021

“Thompson Creek was professional, responsive and gave us a great product.”

Review by
03/23/2021

“I love them, and am very happy with the numerous projects they've done on my house.”

Review by
03/23/2021

“From start to finish Thompson Creek was easy to work with and professional. They were on time and had great follow up. I would highly recommend them.”

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03/23/2021

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03/23/2021

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03/23/2021

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03/23/2021

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03/23/2021

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03/22/2021

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03/22/2021

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03/22/2021

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03/22/2021

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03/22/2021

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Review by
03/22/2021

“1st quote sales quy said over $2300 for storm door which convinced us to spend $4k and replace entry door instead. HOA wouldn't approve so we had to adjust - 2nd sales guy said $1500 for storm door. Which means 1st guy was either not being truthful, or didn't know what he was doing. Day of install they brought the wrong door. Wouldn't go get my door, and told me I had to get at the back of the line for scheduling. I fought back and got a date the next week. That took about 5 phone calls. Ridiculous. New install day comes and they install and leave. I go to shut my entry door and the storm door makes it impossible to shut my entry door.They never bothered to test that. They had to come back and adjust. It's still really hard to shut that entry door but I've given up. Now the door is making a huge screeching sound whenever it opens. Earsplitting. Over a month until someone can look at it.”

Review by
03/20/2021

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