Thompson Creek Window Company
4th year as a Best Pick
certified company
A
rated
Based on 700+ reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
4th year as a Best Pick Call
"Our goal is always 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the windows ourselves. We are completely accountable to our customers from their initial inquiry to project completion, and it's all backed by over 35 years in business and our No-Hassle Warranty and Buyer Protection Guarantee."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek Window Company specializes in manufacturing, selling, and installing its own products developed specifically for the mid-Atlantic climate.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homes for up to 50 years.
Company History
Thompson Creek Window Company is family owned and operated and has been manufacturing and installing custom vinyl replacement windows and doors in the mid-Atlantic area for more than 35 years.
Distinctions
In 2016, Thompson Creek Window Company was ranked seventh on Remodeling magazine's list of the 550 largest replacement contractors in the US. The company is also an EPA Lead-Safe Certified Firm. Additionally, Thompson Creek received a 2014 Dealer of the Year award by Window & Door magazine for Excellence in Community Service.
Licenses
#2705117858
Areas Served
Prince William, Fairfax County, Loudoun County, Arlington County
A selection of 700+ homeowner reviews:
“Thompson Creek Window Company replaced my entry door and did an outstanding job. The installers were punctual and did an excellent job on the removal of the old door and installation of the replacement door. I am very pleased with the quality of the product and the installation process.”
“The whole Thompson Creek team was fantastic. From sales to installation, they made the process easy. We had an extremely large job—several custom windows and a front door—and everything was done right. The new windows and door work great. I would highly recommend them—A.”
“We love Thompson Creek. The quality of the doors and windows is excellent. From the estimator to the installers to our coordinator, we could not be happier with the work, attention to detail, and service—two thumbs up.”
“The experience was great, every step of the way, including financing. We have asked them to come back, though, to tighten up a couple of screws and change a screen. But they did a good job even with that.”
“Door with sidelights are excellent in quality. The installation went as scheduled. The cleanup after installation was perfect.”
“The ultimate professionals. I would not hesitate to recommend to friends and family. I had all windows and doors replaced. They were efficient, precise, and I have had absolutely no problems.”
“They were great, professional to all extent until it came to one screen they forgot to install. It took them four months to finally get around to it.”
“The front door with storm door installation went very well. The quality workmanship with an eye for detail was completed on time, as promised.”
“Good job, but had to be there to ensure water damaged baseboard was removed, otherwise they would have installed new door on top of it without checking.”
“We first had our sliding glass door replaced as we were not using that room in the winter because of the cold - a year later we replaced all the windows in the house, and next year we plan on replacing another door. Repeating customer here, I think that says it all.”
“My experiences with Thompson Creek have been quite satisfactory. I have told many people about my positive experience with Thompson Creek and have recommended that they try them. The techs who installed my windows pointed out a few things about my windows that could cause damage by rainwater. They also advised me about the type of caulking to use around my windows or contact them and they will come out and caulk. That blew my mind. I didn't realize that they would come out for something so minor.”
“The windows and doors are very high quality and the installation team was very professional throughout.”
“Overall the workmanship was good.”
“I'm totally satisfied with the work Thompson Creek did of replacing new windows in my home. Really pleased with the work.”
“After another company came to our home and gave us an estimate of the work to be done, the gentleman was who came was only concerned with amounts and payments. I politely showed him the door, and call Thompson Creek that very same day, and am so happy I did.”
“I have already recommended them to several friends. I will be having them replace some additional windows.”
“Good solid company with quality products. Generally, I am not a fan of negotiated sales pitches, and Thompson was not too pushy, but I still would have preferred an approach where you do not have to decide immediately. Good installers, and when there is an issue Thompson Creek followed through which is appreciated. Thanks for a quality sliding door.”
“They did a great job installing new windows.”
“Thompson creek provided exactly what they promised, top quality workmanship on a timely basis. They went out of their way to ensure that the house was at least as clean when they finished as when they began. One of my neighbors observed their workmanship and said when the time comes for them to replace their windows, Thompson Creek would be first on their list to be contacted. We could not have been more pleased with this overall experience.”
“I highly recommend them. I am very pleased with my windows.”
“The salesman, scheduler, and installers were polite, personable, and professional. The young men who came to install my windows and door had an impressive work ethic, not stopping until the entire job was done. I'm delighted with the windows and door and have recommended Thompson Creek to a friend who is going to be having new windows installed this year.”
“Thompson Creek did everything they said they were going to do, and their materials were top-notch. I got all new windows. They were installing them for the whole house, so it was maybe 20 windows. There was a problem with two windows, and they fixed them that day. They went back and got the right ones. They did siding and a front door, too. I chose them mostly because of quality and recommendations from others. They'd be an A.”
“It was good from start to finish. They installed two storm doors. There were two installers, and they were both outstanding. I chose them because of their reputation. They're a noble company. Thompson Creek deserves an A.”
“They were awesome. They put the windows in, and they look awesome—as if they were built with the house. They cleaned up everything very well, and they were polite and courteous. A friend of ours recommended them. I would grade them as an A.”
“We had some windows replaced. It was a half-day job. It was two windows, but they were large. I thought they were terrific. They left things clean, and they called to check and see if everything was going well. They really kept on top of things. I would absolutely recommend them. My daughter had used them in her house, and she was so pleased. They were an A-grade company.”
“They installed a bay window and two smaller slider windows. Their customer service was excellent. They came to measure and explain everything, and the installation went very smoothly with no issues. I would rate them as an A.”
“They changed eight windows in the basement. They left the job cleaner than it was before, and the customer service was excellent. I chose Thompson Creek because they actually did my windows before. I would grade them as an A.”
“My house had been broken into, and I needed a new sliding door, like, immediately. Thankfully, they had a door that was the exact same size that somebody had cancelled, and they were able to come out within just a couple of days and install it. I chose them because I'd used them the previous year for another sliding glass door. They deserve an A+.”
“They did basement windows. I called them back for something else, too. They were efficient and really good, and I was very pleased with them. I was pleased with their service and the people that came to the home. I would use Thompson Creek again, and I'd give them an A.”
“I liked their professionalism and attention to detail. They installed a new front door. I chose them for their presentation, and I thought the young men did a great job. They deserve an A rating.”
“Thompson Creek installed the doors and the windows. They were professional, they cleaned up the mess, and it was, overall, a good experience. I would say they're an A.”
“I just had windows replaced, and I liked their overall work. The customer service was good. I would grade them as an A.”
“They showed up on the date they said they would and installed my windows, and I haven't had any problems with them. They replaced all the windows in my home and two sliding glass doors. I had used them before and had a good experience. I would rate them as an A.”
“Thompson Creek replaced a window. It took probably three to four hours. Their customer service was very good. We've used them in the past for windows. They're an A-rated company.”
“They came and told me what they were going to do and how much it was going to cost, and they did the work. They did some doors in my house, and it took them one day to do it. They had a guy that came over and showed me the details of what they were doing. They get an A.”
“Thompson Creek put in a new window downstairs, and it's beautiful. Their customer service was great; they were very nice. I would say they're an excellent, grade-A company.”
“They've installed a total of ten windows, and we have been very pleased with the product and the execution. Everybody has been spectacular. They know what they do—they don't waste your time, they answer all your questions, and they are proactive. I'm a big fan of Thompson Creek, and I'd recommend them to anybody. I would give them an A grade. They do excellent work.”
“Thompson Creek did a fantastic job. I look forward to using them again. They replaced a major window in the front of my home. They left the job immaculate when they were done, and their customer service was well above what I had hoped for. I chose them because of their quality—they're A+.”
“I thought they were excellent. I had all of my windows changed and three storm doors put in. I would use them again, and I would give them an A+.”
“They replaced all of the windows in our home. I think the quality of the work was excellent. They were really professional when they came to give us an estimate, and the actual work team was really professional and did a great job. Everything looked really nice and clean, and they finished well. I think we would give them an A+, for sure.”
“We thought their work was excellent. We were very pleased with it. They did replacement windows and a door and window combination. The workers were competent, polite, and very personable. They deserve an A+.”
“They were on time, very professional, and very friendly, and they cleaned up after themselves. The two gentleman installed the bay window. The salesperson who presented the product was excellent. I would give them an A+ grade, and I would use them in the future.”
“I bought nine windows and two sliding glass doors from Thompson Creek. I would rate them as an A+ because I couldn't really expect anything more from the quality of work—I think it was the highest quality.”
“Thompson Creek did windows for me. They would get an A+ rating, because the windows are draft-free and terrific.”
“I had all of my windows replaced. They came when they said they would, and they were finished in one day. They thought there was a problem, so they came back in two days to check it out. It was a very, very hot day, so they were very accommodating to work around that. They put everything back where it was supposed to be, and I would give them an excellent rating.”
“They've done windows for me. Thompson Creek did a great, excellent job. They did a great job with cleanup, too. I've used them in the past, and they always do a good job.”
“Their ability to get the work done in one day was pretty impressive. The cleanup was fine—it was very good. We had about 25 double-hung windows installed, and they're working out very well. I would give them an A.”
“I was very pleased with all of the Thompson Creek employees I interacted with. I'm actually going to use them again at some point—I just had to put the project on hold. The sales people and the support people came out and made all the appointments, and the gentleman who did the installation was right on time. He did a really good job and cleaned up after himself. I've been really happy with the product. They installed replacement windows. It's a big project—financially, it was huge, so I was really happy that they offered me the option of doing a couple windows at a time. The idea of doing the whole house at once was a little intimidating. Last year, I did just the first floor. I was hoping that shortly thereafter, I'd be able to get to the second floor, but that's not quite in the budget yet. I will definitely use them again. I got double-hung windows, and they taught me how to use the mechanisms and clean the windows. I would give them an A+ based on my experience.”
“They did all the windows and doors for me. I liked the quality, the craftsmanship, and their customer service. Everything about the experience was great. I would certainly use them again, and I would give them an A+.”
“My experience with Thompson Creek was fine. I had windows replaced. I heard about them through a friend, and I would give them an A+.”