Crack Attack Team
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Crack Attack Team has received 4.7 out of 5 stars based on 115 customer surveys.
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4th year as a Best Pick Call
"Crack Attack Team's first priority is 100 percent customer satisfaction. Customers can expect highly trained crews, friendly faces, and motivated employees to make sure that every job is done correctly, in a timely manner, and with the least inconvenience possible."

Tim Kremnitzer | Owner
Company Information
Services Offered
Crack Attack Team provides a number of foundation repair services to residential and commercial customers. The company repairs foundation cracks and bowed walls; settles and stabilizes foundations; and installs carbon fiber strapping and L-beams. Crack Attack Team also performs exterior, basement, and crawl space waterproofing work.
Warranty
All work performed by the company carries a lifetime transferable warranty.
Company History
Crack Attack Team has been in business since 2005 and serves both regional and local customers.
Employee Information
Company employees wear uniforms, drive marked vehicles, and undergo drug testing.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Crack Attack Team has received 4.7 out of 5 stars based on 115 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/28/2018

“When he came out and estimated, he was very professional, got right to the point, said this is what it is, how much it's going to be, and then they gave me day that they were going to come out. The guy came out and he was very professional and clean and even cleaned up his mess and explained what he was doing. I asked if I could watch him do it and he said, “yeah” and that was it. I haven't had any problems since. I'd give them an A+. I had no problems with them. I've recommended them to two people.”

Review by
02/28/2018

“So far, so good. They were good. Their prices were good. They did a good job. There's no leaking. We've gotten rain. So, I haven't seen any seepage coming in the carpet. So, they were really good, very thorough. I had another company come out before them and they were so much more money. They were doing foundation repair because there were cracks and water was coming in. I would give them an A. I would recommend them.”

Review by
02/28/2018

“It was a fantastic experience. I actually got them from a recommendation of friend of mine who also had a fantastic experience. I think they're very professional and reasonably priced. There was a crack in the foundation wall. It didn't appear to be any leaking, but we were trying to prevent future leaking. I would give them an A+ overall. I would recommend them.”

Review by
02/28/2018

“Overall, they're stellar, nothing I disliked. Everything was positive. When they came, they put some epoxy in that I had in my basement so they wouldn't leak. So they did basement repair, waterproofing, and a little of both. I would give them a B+. I've recommended them already.”

Review by
02/28/2018

“Crack Attack Team’s work was very neat and they didn't leave a mess. I did try to follow up with him about something and he said he would call me back and I never received a call back - like after the work was done. It was foundation repair. I'd give them a B+.”

Review by
02/28/2018

“They took time to educate us and they were prompt timely. We felt confident in the work that they did. They replaced and upgraded our sump pump and fixed some cracks in the basement where we were getting water. I would grade them an A+”

Review by
02/28/2018

“They were fantastic. I liked that they were clean and professional. The work looks fantastic, very timely, great prices, very professional. They did foundation repair for me. I would grade the overall experience with an A.”

Review by
02/28/2018

“I liked that they came out when they said they would; they finished the job, and they were out of here. They did waterproofing for me. I had two cracks in my crawl space. I would grade the overall experience with an A.”

Review by
02/28/2018

“I had a great experience with the Crack Attack Team. I liked the fact that when I called, they were ready to come. They did foundation repair for me. I would grade the overall experience with an A+.”

Review by
02/28/2018

“They came out quickly and they did all the work that was expected of them and they were a very good price. It was tuck-pointing of brick. I would give them an A-. Their punctuality was very good.”

Review by
02/28/2018

“They were really good. They came in and did a good job, and I haven't had any problems since. It was foundation repair. I would grade them an A+. Yes, I would recommend them.”

Review by
02/28/2018

“Crack Attack Team did a good job. They were prompt. They did good work, and I had not complaints. It was more foundation repair than anything else. I'd give them an A.”

Review by
02/28/2018

“The first guy that did it, another guy had to come back out because he missed a spot. They repaired a foundation crack, I would grade them a B+.”

Review by
02/28/2018

“They were pretty efficient. They did waterproofing and foundation repair for me. Overall, I'd give them an A.”

Review by
09/20/2016

“They did a foundation crack repair. Nothing stood out. I don't remember any issues, so I guess I'd go with A.”

Review by
09/20/2016

“They did a foundation crack. There wasn't anything that stood out to me. I would grade it an A.”

Review by
09/20/2016

“We had a crack so they kind of sealed it. I mean, they were efficient. I would give them an A.”

Review by
09/20/2016

“Their  work is excellent, I have no complaints, and I'm 1 percent to recommend them.”

Review by
09/20/2016

“I had a crack, (inaudible) crawlspace so basically. (inaudible) They get an A.”

Review by
09/20/2016

“As I recall, they did a great job. It was a crack. I wasn't there. The work was excellent with no complaints and I would recommend them.”

Review by
09/20/2016

“They replaced window wells, a sump pump, and put concrete in our crawlspace. They were honest, up front, and they had a good price. I'd give them an A rating.”

Review by
09/20/2016

“They repaired a crack in my foundation. They were nearly 5 percent less in the price for the exact same quality of work, which is why I went with them. I'd grade them an A.”

Review by
09/20/2016

“They filled a crack in our foundation. They got us in right away, they were prompt, and the service they provided was very thorough. It was A+ work.”

Review by
09/20/2016

“There was a crack downstairs in my basement that they were filling. They were pretty good to talk to and good with explaining what they were doing. I would say an A grade. They were pretty good.”

Review by
09/20/2016

“They were good. They were leveling my dirt crawl and they were going to do some other work, but I ended up going with a different company. It was foundation repair. I'd give them an A grade.”

Review by
09/20/2016

“I've had them do a couple things over the years, but this was foundation crack repair. It was prompt service. I would say it's definitely an A. I would highly recommend them to someone.”

Review by
09/20/2016

“They were filling some cracks by windows. They were pretty easy to deal with in terms of scheduling. I'd grade it an A-. Something like that takes a while to know if it really worked.”

Review by
09/20/2016

“They filled a small crack. It’s little expensive. I need to negotiate more. It's a very tiny crack. I'll give you B+. I hope in the future it doesn't come, but I don't know in a year how it will be.”

Review by
09/20/2016

“They were filling foundation cracks. It was the first time I ever had any kind of work like that done, so I have nothing to compare it to. I would grade it probably a B+. Mainly because of cost. I would relate any minuses or not excellent grades to higher cost.”

Review by
09/20/2016

“Everything was positive, but we did seem to have a little seepage. I haven't called them back to complain, but they need to come out and fix it. They were doing foundation repair. I would say a B overall because of the seepage.”

Review by
09/20/2016

“It  was great. It was excellent and I would and have recommended them.”

Review by
09/20/2016

“I had a positive experience. Excellent, I would recommend them.”

Review by
09/20/2016

“I had a positive experience. They're excellent, no complaints.”

Review by
09/20/2016

“They were filling cracks. They deserve an A grade.”

Review by
09/20/2016

“It was pretty quick and efficient. I'd say an A.”

Review by
09/20/2016

“I would not use them again.”

Review by
09/20/2016

“They sealed some cracks I had in the cement in the basement. They were very pleasant and very professional. I'd give them A+ grade.”

Review by
09/20/2016

“That was a while ago. I had a positive experience with them. It was excellent with no complaints and I would recommend them.”

Review by
09/20/2016

“They were very good, actually. They fixed some cracks in the foundation. They gave me a quote, they were on time, did the work in a very professional manner, and I’m very happy with them. They had a very good price too. I'd grade it an A.”

Review by
09/20/2016

“I had two locations had a lot of water seepage because the older buildings didn't have proper pipe drainage in the ground, so they redid all the basement areas. They did two crawlspaces, the basement, and then put in a sump pump. I'd give them an A+ rating.”

Review by
09/20/2016

“They  were fantastic. We had a water leak our basement, so they sealed and waterproofed the side and basement of our house. They arrived right when they said they would, took exactly the length of time they said it would, and I've never had a problem since. They deserve an A+.”

Review by
09/20/2016

“Definitely They did encapsulation and some wall stabilization. They did what they said and a few other things that other people were going to charge a fair amount more for, but and they didn't. Either they kicked it in or they charged very little in addition. It was an A.”

Review by
09/20/2016

“They fixed some cracks in the foundation and offered a long-term drainage solution for the water that was leaking into the basement. It was very affordable. They were very responsive and on time. They were very helpful offering solutions that were affordable and would get the job done. I'd say an A.”

Review by
09/20/2016

“We had some cracks in the foundation, and there was a lot of leaking and flooding. They had to come back two or three times to take care of the problem, but they were always prompt and called me right back. They did a great job. They followed up with the homeowners. They were respectful of the property and really good to work with. I'd give them an A+ rating.”

Review by
09/20/2016

“They repaired a window well drain and added a sump pump. It was foundation repair and waterproofing. They were very responsive. I'd grade it a B. They had to come out and redo a portion, but I don't know if that's the nature of that game, fix something, and then see if it works. They owned up to everything they did and they made it right, but it took longer.”

Review by
09/20/2016

“They were doing waterproofing work on a crack. There were three cracks in the foundation, but I think he came back and did another one. They filled it with the epoxy and repaired it. One of the cracks didn't hold and was still leaking, but they came back out and did the whole thing. I'd give them an A rating. I already recommended them.”

Review by
09/20/2016

“If I recall, that was for a basement crack under a window. They were very professional and told me exactly what they would be working on ahead of time. There were no surprises, and pricing was fair. I'm very happy. I would grade it definitely an A. It depends if I would recommend them, if it's a small job or big. I'm only saying this because I manage a large warehouse, even though it's for personal use. I definitely would recommend them for that kind of job.”

Review by
09/20/2016

“We had a crack in our foundation and they filled it in, fixed it, and stopped our basement from leaking. They were fast and they guaranteed it for life. I would say it was an A. When I called about it, they came right out, so I didn't have to wait very long for them to come and fix it. We were getting a lot of rain around here and the basement was leaking, but they came out within a couple days.”

Review by
09/20/2016

“They've done a couple of things for us. They did a small repair on our house that I had listed. A small crack came up on an inspection, but then about three years ago, they did a huge job on foundation that was bowed in. They got a basement that was soaking wet, dry. They did foundation repair and waterproofing. They were prompt, did a good job, and they had good pricing. I'd give them an A.”

Review by
09/20/2016

“I  had a structural crack in my basement and I was receiving a lot of water every time it rained. They actually patched and sealed the crack, it was about eight feet tall. I wasn't waiting around for the proposal; I got it the same day. The service was scheduled within a week, which is great customer service, and I was really impressed with the installer. It's not a glorious job that he does, but he did it with a smile and he stayed there until we were happy with it. I would honestly say an A+.”

Review by
09/20/2016

“It was positive, other than the follow up. I liked the price. I liked them coming out here. They cranked it out. I don't like that it's still under warranty and I still have some issues that need to get addressed, but I've yet to receive a call back. They did waterproofing. I've got multiple properties. In fact, I've got more properties I need to get done. I want the guy to do them, but not unless he calls me back. I'd be willing to give them good feedback, but I need them to follow up on stuff. Other than that, I liked the guys, but follow up is not good. I'm going to say average because it's all based on follow up. Based on follow up, I'd give them a B maybe a B+, but because follow up is so important to somebody like myself, I'd have to give them a D.”

Review by
09/20/2016

“They repaired a crack in the basement wall. I really liked that they put a sticker on the crack because our basement is finished, so it was a previous crack that had failed. The previous owners had the crack repaired, but we didn't know who did it. So when Crack Attack came out, they fixed it and put one of their stickers on it. We actually have moved out of that house, I don't foresee anything happening, but if it did, they know who did the repairs and who to contact. I thought that was nice. I would say A+.”

Review by
09/20/2016

“They were fixing the foundation fracture and water leak. They were very prompt. They were good. The only thing they didn't do right, which I didn't like, they used some egg crate kind of product to put up against the wall, directly against the foundation. It went down under the dirt and kept the dirt off the caulking they did along the crack and this prevents water. So if any water gets behind it, it will drain down, but the problem was that they left this top portion of this plastic sheet sticking up about six inches above the level of the dirt. So I basically have this thing protruding up onto the front of the foundation wall, which is visible, and it looks relatively ugly. Because of that esthetic problem and the dirt piled up on the outside of the foundation, I would probably say C. It doesn't seem to be leaking anymore, so I think that was successful.”

Review by
09/20/2016

“They were patching a crack in the basement, the foundation wall. That was kind of sort of waterproofing, because we had a little bit of water coming through. The technician that did it was pretty accommodating. The person who came out to give the estimate saw that there was a little bit of water leaking through the crack at the time, which had been going on for a while, and he said that that wouldn't be an issue to patch. Then the technician saw that it would be, but he was willing to work with me to figure out a solution, as opposed to stop working entirely. So it was good. Overall, I would definitely give them an A. I have no complaints there at all. I would definitely recommend them.”

Review by
09/20/2016

“It wasn't bad. It was a little slow experience, but it was OK. They were doing a foundation crack on a basement. There was a foundation crack where water was coming through and every time it rained, the basement kept leaking. They came out there four times and kept patching the same thing, but it kept leaking. Finally, on the fifth time, they came out and fixed it. That was the only slow and frustrating thing about it, but it got done. I would grade it a B. I was hoping they would have figured out that leak a little quicker than they did.”

Review by
09/20/2016

“Cracks were supposed to be repaired, they've been repaired three times, they've leaked each time. The first time they did the work, they left the foam material they inject into the cracks, it dripped all over our front walk. They came back a few weeks later and cleaned that up and then when they put ports into the basement walls, inject the foam, they told we could not re-drywall the basement, it was obvious it was all drywalled before they began the work so that was another problem. I'd grade it a C. I wouldn't use them again.”

Review by
08/11/2015

“They did some work for us in the Spring, and it has helped the leak, however, under some heavy rain, the leak found a new way back, and I think we're waiting on them to come back and just check that out, but it's been pretty dry, so there's nothing for them to check. I really don't have a big issue with them, I know they haven't been out the second time afterward, yet, but I think largely it's functional even when it rains. He was pretty straight forward, they did what they said they were going to do, they came in and did a good job, didn't leave a mess, they didn't take their time, they were prompt when they said they would be there, they were there, it's just a matter of that fix really fixed it, or if we're going to have to have them come back do some follow up. Basically they fixed some cracks in our foundation from the inside in order to stop the water coming when it would rain heavily out. I would give them a B+.”

Review by
08/11/2015

“I liked that they came out and gave a good estimate. The guy was prompt, very friendly, and very courteous with the estimate. When the technician came out, he was very friendly. According to my wife, she was comfortable around them. Then, they came out the second time to fix it after it leaked. They told me it might because it was a pretty bad leak when they fixed it, so it's not like it was their fault. They repaired the crack in the foundation, leaking and currently leaking. I would give them an A.”

Review by
08/11/2015

“They were fine—they did a good job. Crack Attack Team had a guy come out who estimated the project. Another guy came out a couple of days later and did the work, and it seemed like they were doing a really nice job. They did a foundation crack—they injected some epoxy material into the crack just to seal it off, and then they used what they call staples, steel staples, to keep the foundation from splitting apart in the future very easily. A—they did a nice job.”

Review by
08/11/2015

“It was okay. They did foundation repair. I'm a little disappointed that they said they would come back and do another coat back over, and they never did show up and I never had a chance to call them. Working with them was fine. They patched a chunk of cement that had popped out of the side of my foundation. I'd give them a C.”

Review by
08/11/2015

“Despite some difficulties, very responsive to fixing issues. They sealed 3 cracks to my foundation. I would give them a B.”

Review by
08/11/2015

“They were quick, on time, in and out, and price. They did repair on foundation cracks. I would give them a B.”

Review by
08/11/2015

“I liked that the crack they fixed didn't leak again. They fixed a foundation crack and did an A-rate job.”

Review by
08/05/2015

“They were absolutely fine. I think they just took care of the job and handled it well. They fixed a crack in the foundation wall. I’d sum them up with an A-.”

Review by
08/05/2015

“They were easy to work with and very knowledgeable. They repaired a foundation crack in my basement, and it was definitely A-grade work.”

Review by
08/05/2015

“The service they provided was a good service, and we haven’t had any problems ever since with the water coming out. We had a couple of exterior foundation cracks that they sealed up. We previously had water coming into the home. We had some really hard rains afterward, and we haven’t had any water come in. That’s A+ work.”

Review by
08/05/2015

“I liked that they were prompt. They came on time, they gave me a quote and an estimate, they came back, and they followed through. They did a good job and sent me the stuff electronically. Crack Attack Team met all my expectations, so they were good. They repaired a minor foundation issue for me and did an A+ job.”

Review by
08/05/2015

“They filled a crack for us. We had a pretty bad crack, and they filled it the first time with no funny business. It was a crack in the foundation in the basement. I chose them over a different company because we actually specifically avoided the company who did it last time for the previous owner. I’d rate Crack Attack Team with an A.”

Review by
08/05/2015

“This was when we were selling our old house. They were very responsive and professional. I would recommend them to someone else. I thought it was a good experience overall and a good value. They buried downspouts for us in a home that we were selling, but they moved the downspouts away from our house so that it wasn’t going into the foundation. I’d grade them A.”

Review by
08/05/2015

“I liked that they came quickly, that the technician seemed to take care of the situation very quickly, and that he explained things to me. So far, everything’s been fine. They just did minor crack repair in our foundation. I chose them because I called two companies, and Crack Attack Team was able to come out first; the availability’s what made me choose them. They get an A.”

Review by
08/05/2015

“Crack Attack Team did a very good job. They were prompt and courteous. They were nice people to do business with, and I could tell their quality of work was good. They poured a concrete floor in my crawlspace, and they repaired a crack in my foundation. I chose them over a different company because the price was reasonable. It wasn’t the least expensive, but it wasn’t the most expensive. They left me the impression that they were well qualified at what they did. It’s an A from me.”

Review by
08/05/2015

“Eighty-five percent of the work was positive and fifteen percent was not good. The finish is not really good. One part is damaged and they still have not come to my house to fix. I called Tim and he told me that he would arrange his schedule to come to my house to look but after that he didn’t call me back. They did foundation repair work for me. They replaced a new concrete porch for me in the front of my house. I would recommend them to others. I’d give them a B.”

Review by
08/05/2015

“They did the work for us. That was months and months ago. In the beginning, at the time where they did the work, it was during the winter season. Since it was in the winter, all their trucks got frozen, and they couldn’t make it. I understand that it was because of the bad weather, but the great thing was that they felt like it was their responsibility to get down there and not disappoint us, so they gave me a discount on the price. I thought that was very generous of them. When it came to the price, I thought it was going to be an arm and a leg—and a hip. They made it really reasonable and told me what they were going to do. They told me that when we were ready to paint the wall, we could paint any color we wanted so it could blend in really easily. They did foundation repair for us from the inside out. I’d give them an A.”

Review by
08/05/2015

“They seem to know what they were doing and they did what needed to be done at a fair price. I don’t see that there’s anything to complain about. There were some basement foundation cracks that they filled and there were also some cracks in the floor and they put epoxy in. they basically just tightened up the basement. I know it’s not going to be a waterproof basement but it’s better than it was. I would recommend them to others. I’d probably give them a B+ only because they kind of overestimated what they could do in a day and they really couldn’t get that much done in one day but they did all the work and they got it all done. It was nothing, really, that was troublesome.”

Review by
05/20/2014

“I've used them for two different projects besides my own. I used them in my house four years ago during a flood situation, when both sides of my house had cracked. They did the foundation where the wall had cracks in it, and it was like six feet tall. Then, I hired them again. It’s guaranteed for life; if it leaks, I'll be calling Matthew. They took care of my previous employer’s property; they did a wall of his house, and so far, so good. We've been very pleased, so we keep using them—we keep them busy. Their work stands out. They're clean, and they do their work. They make a little bit of a mess, but they clean it up themselves. They're just professional. They show up on time, too. I would give them an A grade because they do excellent work.”

Review by
05/20/2014

“Everything was great. I had a crack in the foundation from all the cold weather here, and they used the carbon reinforcement strips. I wasn't even home, but my wife was. She said everyone was very courteous and very helpful, and they did a great job. I would give them an A+ grade for their excellent work—I have no complaints.”

Review by
05/20/2014

“There were two foundation cracks that they sealed with epoxy. Matthew, the lead technician, was great. He came out and really walked me through the process. Devon was the person who actually did the work, and he was very friendly and polite. I’d definitely recommend them, and I'd give them an A.”

Review by
05/19/2014

“I had some cracks in the foundation, and they dug down and sealed them up for me to prevent water from coming in. They were very knowledgeable, and they fixed the problem exactly as I had expected that they would. Crack Attack gets an A.”

Review by
05/19/2014

“Crack Attack is a wonderful company, and they were very professional. I had a crack in the foundation of my English basement. They injected it to make it all better, and I’m very happy with their work. They were very careful with my home, which I appreciated. Everything was perfect—I would give them an A.”

Review by
05/19/2014

“They did a really good job on some injection work in foundation cracks. They did very thorough, clean work. They cleaned up after themselves, too. I haven't had to call them back for anything—it's been solid. I'd give them an A rating because there’s been no leakage or further cracking. It's only been a year, but so far, so good.”

Review by
05/19/2014

“We didn't know exactly what that's called but, the foundation. Well it wasn't foundation repair. It was I guess maybe it was. Inside you know, where they dig into the wall or the floor, I don't know. They didn't install anything. It was a leak. I think we found them by referral. I guess I would refer them. I'd say B. Probably a B at this point. I guess probably just another call, I would think, they just had done the job and so hard to say if there's going to be issues with it yet.”

Review by
05/19/2014

“I have a finished basement, and the rug was wet. There was a slough outside the foundation. A man came out, and I said, ‘I want this fixed.’ A week later, they came out, dug a hole, and tarred it; they put the fascia, drain tile, and that sort of thing on there; then, they put the dirt back. It's been raining in Chicago, and I have gotten no water. They said they’d fix it with a lifetime warranty, and that was it. He was a very polite guy, and he knew what he was talking about. I would recommend them and use them again. I'd give them an A for their excellent job.”

Review by
05/19/2014

“The guy from Crack Attack was a very nice fellow. I had no idea, really, what he was talking about, but he seemed to know what he was talking about and what needed to be done. He came when he was supposed to, and he was a very personable young fellow. There were some cracks in the basement foundation under a new addition. He put epoxy somewhere and put in some little tubes that come out. Crack Attack is A+.”

Review by
05/19/2014

“It was really good. A bunch of black foundation was cracking, and it was coming in slightly in a few places. They put four piers in the wall to hold it together better—they epoxied all the cracks, and then they put those piers on the inside every four feet. I liked the guy who did the work. He was really personable, and he seemed to do a good job. I had two guys come out. The first guy wanted to do a whole sump pump deal and everything, but the house is kind of a tear-down house; it isn’t that nice and I don't really want to put much money into it. The Crack Attack guy was willing to do it cheaper. I would recommend them. I would rate them as an A.”

Review by
05/19/2014

“They filled one of the foundation cracks in my basement so I could sell my home. They were quick about it. I thought the people were very efficient and professional about what they were doing. Their pricing was good, and they were willing to work with the amount of work they were getting. Even when I said I just wanted one crack filled, they were still really good about it, instead of saying, ‘Well, are you sure? You know you have more cracks down there.’ They didn't pressure me in any way whatsoever; they just did what I asked of them and left. I would recommend the company. They earned an A.”

Review by
05/19/2014

“They sealed some foundation cracks and pointed out some areas where there might be water seepage. I did some of the sealing myself—it was pretty basic stuff. I haven't seen any water yet, but the work is kind of new—they did it in the fall when it got cold, but so far, we haven't seen any water in the basement. They were efficient, effective, and to the point. We had no problems; it all went pretty well. I called them, and they sounded reasonable, so I had them come out. I would recommend them, and I'd give them an A for now.”

Review by
05/19/2014

“They sealed the exterior foundation of our six-unit condo building twice—they did an initial section, and then they had to do an additional section. They were easy to work with and schedule with, and they were responsive. I would recommend them. I would give them an A-. There was an issue with the timeliness of their arrival. The work itself was OK, but they had to dig on our neighbor's property because our wall is the property line, and where there was some ground cover that was gravel, they just mixed it in with the dirt. The neighbor came back and said, ‘Hey, now it's all muddy. What happened to the gravel?’ They were very responsive in resolving that, though, and they didn't charge me—I just called them up, and they said, ‘We'll bring a load of gravel over,’ and they did.”

Review by
05/19/2014

“I had a great experience with them. They showed up when they said they were going to show up, and they were very polite and courteous. I had several kids here, and they made their way around the kids. They cleaned up when they were done, they communicated everything they were doing, they made sure I got the warranty when they were done, and they followed up to make sure everything went the way it was supposed to go. They were great. I was very happy with them. They had to change one of the things we had originally planned, and they communicated what the change was. I belong to a local group, and I said something about having a problem with my foundation and asked if anyone had any suggestions. Somebody said, ‘Crack Attack is great—you should use them.’ Several other people commented that they’d used them, too, and had been happy with them. I would give them an A, and I would absolutely use them again.”

Review by
05/19/2014

“They came out here recently to repair a crack in my foundation that was leaking—they did a typical crack repair in an unfinished part of the basement. It had cracked and been repaired before we bought the house, so they had to it dig out all the previous work and redo it even though the new crack was small—it was in a corner. They also used some cement caulking to close up a couple artificial cracks on the outside of the home. I really liked working with them. They came out right away, they were really pleasant to work with, they were nice people, and they were reasonably priced. We had multiple companies come over, and they were right in the ballpark with everybody else. The guy who came to do the work was really nice—I picked them because they were so nice. They were $50 more than another company that we were possibly going to go with, but at the end of the day, they gave us a little bit of a deal because they were going to do two projects right in our time frame. They were really nice and really reasonable. The other company just wasn't as pleasant to work with—they were a big company, and they just seemed like they were just like going to send some random out, so I didn’t know if the work was going to be done well. I would give Crack Attack an A, for sure. We've had a couple big rains, and we haven't had any issues. They guaranteed the work on the crack for life, and it's transferable—they were really good to work with.”

Review by
05/19/2014

“I would rate them a B. I don't recall what they could have done to get an A. It's been a little while now. They did foundation repair.”

Review by
05/19/2014

“They just did some ceiling work in my basement foundation. I'd say B work.”

Review by
05/15/2014

“They sealed a crack in the foundation of our crawl space. They were quick and on time, and the technician was fine and courteous. I don't remember having any problems. I'd give them an A grade, and I'd recommend them.”

Review by
05/15/2014

“Crack Attack Team did the job they said they were going to do, and there were no problems with it. They repaired our foundation. The technician was fine. I'd rate them an A—I was satisfied with what they did.”

Review by
05/15/2014

“They patched up a foundation crack. The price was good, and the person who came out was very knowledgeable. I didn't have to call them back for any problems. I would give them an A+.”

Review by
05/15/2014

“They did quality work, and they were rather efficient. They filled two cracks in my foundation. They did a good job, and they were on time. I would give them an A.”

Review by
05/15/2014

“I used them. They sort of knew what they were doing. They came out and repaired half a dozen cracks in the foundation. It was efficient and fast. They were prompt. B is fine.”

Review by
05/15/2014

“The first time they came out, I didn't like the guy that came out the very first time. So, I had to call and ask to speak to a manager, and the second time they came out, I had a good experience. The second technician was fine. He did a good job, and was friendly and nice. They pulled out all the old insulation that was in there and blew in new stuff, and they filled some foundation cracks. I didn't have to call them back for any problems after the work was completed. I would recommend them. I would rate them a B+. I had the first gentleman come out. I waited two weeks for him to come out, and he came out, and it was a waste of my time. He was rude, he gave me a bad estimate, and then I had to call and have, I guess, the guy who owns it come out, and I had to wait another week. He was able to get it handled for me. Like I said, the first guy that came out, he was kind of rude and arrogant, and said, No, you need this $6000 job done or else it can't be fixed. I was like, No, I'm sorry. I can't afford that. I'm not getting that done.”

Review by
05/15/2014

“I did have some foundation work done. They filled the crack that I thought I had, which I did, and they came out again because I thought I had another crack but it ended up not being a crack. the only concern I had was when I had called, I don't know how much sooner I had called but I was quoted a price over the phone and then when they got there, I was quoted a different price. I probably did have record but I don't know where it was so I don't know. I was kind of under the gun so I just didn't have time to challenge them about that but wasn't happy about that. They were fine. They were friendly and as I said, they were nice. They sent another person out right away when I thought I had another crack. Again I was under a time constraint so they were good about that. As far as I know, everything's OK. I guess it would be a B because of that difference in the price. You know, what their office had told me and then what the person who actually came out quoted me.”

Review by
05/15/2014

“The first time I used them they came, and they were really fast. They did the work that we needed, and it was a really good price. Everything was fine. I needed them to come back and redo something, and they were willing to do that. They worked on our foundation, and they worked on a crack on our front porch. However, the crack has returned. I contacted the company. They're kind of at their witts end. This is a crack that nobody seems to be able to fix. The second time that we had them, I felt that they really overcharged us. They thought that their business had grown. I was in a tight spot because I needed something done right away because I was in the middle of a construction project. They did come, but they really did overcharge me. I would rate them a B-.”

Review by
05/15/2014

“They were great. They shored up my interior foundation wall in my basement. The guy, Matt, was very available whenever any concerns or questions and was very helpful. I would recommend them to other people. He was fast and efficient. I would give them a B. It's all in the details. When they finished the work in my basement they put the washing machine back in and they didn't put the drain hose back in the proper place and I did laundry and I got water all over. But they came out and fixed it up and took care of stuff.”

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