Crack Attack Team
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Crack Attack Team has received 4.6 out of 5 stars based on 150 customer surveys.
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5th year as a Best Pick Call
"Crack Attack Team's first priority is 100 percent customer satisfaction. Customers can expect highly trained crews, friendly faces, and motivated employees to make sure that every job is done correctly, in a timely manner, and with the least inconvenience possible."

Tim Kremnitzer | Owner
Company Information
Services Offered
Crack Attack Team provides a number of foundation repair services to residential and commercial customers. The company repairs foundation cracks and bowed walls; settles and stabilizes foundations; and installs carbon fiber strapping and L-beams. Crack Attack Team also performs exterior, basement, and crawl space waterproofing work.
Warranty
All work performed by the company carries a lifetime transferable warranty.
Company History
Crack Attack Team has been in business since 2005 and serves both regional and local customers.
Employee Information
Company employees wear uniforms, drive marked vehicles, and undergo drug testing.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
10134 Clow Creek Road Unit 1
Plainfield, IL 60555
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Crack Attack Team has received 4.6 out of 5 stars based on 150 customer surveys.
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113
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28
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/06/2018

“Crack Attack Team filled in cracks in the foundation of my home.”

Review by
12/06/2018

“The area in which Crack Attack Team exceeded my expectations was in their workmanship.”

Review by
12/06/2018

“They are very fair, understanding and prompt.”

Review by
12/06/2018

“Dan, who came out, was excellent. The office staff are also pleasant to speak with.”

Review by
12/06/2018

“They exceeded my expectations in their pricing.”

Review by
11/20/2018

“They did exactly what we wanted and did a great job. They were quick, and we actually had window people coming in to replace the windows at the same time Crack Attack was here. They worked well with each other and didn't get in each other's way. I was very pleased with that.”

Review by
11/20/2018

No review comments provided

Review by
11/20/2018

“They were on time and they were done before they say they would be. Their instructions afterward were very thorough.”

Review by
11/20/2018

“They exceeded my expectations in all areas. They did a wonderful job.”

Review by
11/20/2018

“I would like to recognize everyone at Crack Attack Team for exceptional service. Everyone there was great from the office staff to the technician crew.”

Review by
11/20/2018

“I am satisfied with the servicer and contractor.”

Review by
11/20/2018

“I don't remember the guy's name. Just that they were on time, prompt, very clean, and the workmanship was excellent. I have no complaints about it at all, and would definitely use them again.”

Review by
11/20/2018

“All areas were fantastic and gave exceptional service.”

Review by
11/20/2018

“I was most satisfied with how professional and friendly Crack Attack Team was.”

Review by
11/20/2018

“I was pleased that they were able to bump up the schedule and come earlier than planned.”

Review by
11/20/2018

“They originally told me they wouldn't be able to repair the entire crack because the top of the crack was under some insulation, but they found a way to do it anyways. That exceeded my expectations.”

Review by
11/20/2018

“The quality of the work was awful they guy that came out damaged my floors.”

Review by
11/20/2018

No review comments provided

Review by
11/14/2018

“Crack Attack Team met and exceeded our expectations because they sealed the leak that they said they would, so I am happy!”

Review by
11/14/2018

“I was most satisfied with their communication. Every time I called they came.”

Review by
11/13/2018

“I was very satisfied with their customer service.”

Review by
11/13/2018

“Crack Attack Team was efficient and professional.”

Review by
11/13/2018

“I was most satisfied with how they accommodated my tight schedule.”

Review by
11/13/2018

“It was a good experience from end to end. They do the work, and they do it well. Everything was done well. They just did a nice job. I liked the information and recommended them to the new buyer.”

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

“They filled cracks in the foundation in a few buildings of mine.”

Review by
11/13/2018

“They fixed a crack in my basement foundation.”

Review by
11/13/2018

“They met and exceeded my expectations.”

Review by
11/13/2018

“Crack Attack Team did a good job.”

Review by
11/13/2018

“I have not checked, but I don't believe we have had any more leaks, so I think the waterproofing has been successful.”

Review by
11/13/2018

“The foreman was good.”

Review by
11/13/2018

“The job was done, and they were there on time. They even completed the job in less time than they thought it would take.”

Review by
11/13/2018

“Crack Attack Team did not finish the job. I am currently waiting for them to come back and fix it. They damaged my property and told me they would fix it, but they have not. I am still waiting to receive a call back for Crack Attack Team to come and finish the job as well as fill in the hole in my backyard.”

Review by
11/13/2018

“The beginning started off great, and just went downhill from there. They were very responsive in the first one or two visits and then all fell apart from there.”

Review by
02/28/2018

“They were fantastic. I liked that they were clean and professional. The work looks fantastic, very timely, great prices, very professional. They did foundation repair for me. I would grade the overall experience with an A.”

Review by
02/28/2018

“I liked that they came out when they said they would; they finished the job, and they were out of here. They did waterproofing for me. I had two cracks in my crawl space. I would grade the overall experience with an A.”

Review by
02/28/2018

“I had a great experience with the Crack Attack Team. I liked the fact that when I called, they were ready to come. They did foundation repair for me. I would grade the overall experience with an A+.”

Review by
02/28/2018

“They came out quickly and they did all the work that was expected of them and they were a very good price. It was tuck-pointing of brick. I would give them an A-. Their punctuality was very good.”

Review by
02/28/2018

“They were really good. They came in and did a good job, and I haven't had any problems since. It was foundation repair. I would grade them an A+. Yes, I would recommend them.”

Review by
02/28/2018

“Crack Attack Team did a good job. They were prompt. They did good work, and I had not complaints. It was more foundation repair than anything else. I'd give them an A.”

Review by
02/28/2018

“They were pretty efficient. They did waterproofing and foundation repair for me. Overall, I'd give them an A.”

Review by
02/28/2018

“When he came out and estimated, he was very professional, got right to the point, said this is what it is, how much it's going to be, and then they gave me day that they were going to come out. The guy came out and he was very professional and clean and even cleaned up his mess and explained what he was doing. I asked if I could watch him do it and he said, “yeah” and that was it. I haven't had any problems since. I'd give them an A+. I had no problems with them. I've recommended them to two people.”

Review by
02/28/2018

“So far, so good. They were good. Their prices were good. They did a good job. There's no leaking. We've gotten rain. So, I haven't seen any seepage coming in the carpet. So, they were really good, very thorough. I had another company come out before them and they were so much more money. They were doing foundation repair because there were cracks and water was coming in. I would give them an A. I would recommend them.”

Review by
02/28/2018

“It was a fantastic experience. I actually got them from a recommendation of friend of mine who also had a fantastic experience. I think they're very professional and reasonably priced. There was a crack in the foundation wall. It didn't appear to be any leaking, but we were trying to prevent future leaking. I would give them an A+ overall. I would recommend them.”

Review by
02/28/2018

“They took time to educate us and they were prompt timely. We felt confident in the work that they did. They replaced and upgraded our sump pump and fixed some cracks in the basement where we were getting water. I would grade them an A+”

Review by
02/28/2018

“Crack Attack Team’s work was very neat and they didn't leave a mess. I did try to follow up with him about something and he said he would call me back and I never received a call back - like after the work was done. It was foundation repair. I'd give them a B+.”

Review by
02/28/2018

“Overall, they're stellar, nothing I disliked. Everything was positive. When they came, they put some epoxy in that I had in my basement so they wouldn't leak. So they did basement repair, waterproofing, and a little of both. I would give them a B+. I've recommended them already.”

Review by
02/28/2018

“The first guy that did it, another guy had to come back out because he missed a spot. They repaired a foundation crack, I would grade them a B+.”

Review by
09/20/2016

“As I recall, they did a great job. It was a crack. I wasn't there. The work was excellent with no complaints and I would recommend them.”

Review by
09/20/2016

“They replaced window wells, a sump pump, and put concrete in our crawlspace. They were honest, up front, and they had a good price. I'd give them an A rating.”

Review by
09/20/2016

“They repaired a crack in my foundation. They were nearly 5 percent less in the price for the exact same quality of work, which is why I went with them. I'd grade them an A.”

Review by
09/20/2016

“They filled a crack in our foundation. They got us in right away, they were prompt, and the service they provided was very thorough. It was A+ work.”

Review by
09/20/2016

“They did a foundation crack repair. Nothing stood out. I don't remember any issues, so I guess I'd go with A.”

Review by
09/20/2016

“They sealed some cracks I had in the cement in the basement. They were very pleasant and very professional. I'd give them A+ grade.”

Review by
09/20/2016

“That was a while ago. I had a positive experience with them. It was excellent with no complaints and I would recommend them.”

Review by
09/20/2016

“They did a foundation crack. There wasn't anything that stood out to me. I would grade it an A.”

Review by
09/20/2016

“We had a crack so they kind of sealed it. I mean, they were efficient. I would give them an A.”

Review by
09/20/2016

“Their  work is excellent, I have no complaints, and I'm 1 percent to recommend them.”

Review by
09/20/2016

“I had a crack, (inaudible) crawlspace so basically. (inaudible) They get an A.”

Review by
09/20/2016

“There was a crack downstairs in my basement that they were filling. They were pretty good to talk to and good with explaining what they were doing. I would say an A grade. They were pretty good.”

Review by
09/20/2016

“They were good. They were leveling my dirt crawl and they were going to do some other work, but I ended up going with a different company. It was foundation repair. I'd give them an A grade.”

Review by
09/20/2016

“I've had them do a couple things over the years, but this was foundation crack repair. It was prompt service. I would say it's definitely an A. I would highly recommend them to someone.”

Review by
09/20/2016

“They were filling some cracks by windows. They were pretty easy to deal with in terms of scheduling. I'd grade it an A-. Something like that takes a while to know if it really worked.”

Review by
09/20/2016

“It  was great. It was excellent and I would and have recommended them.”

Review by
09/20/2016

“I had a positive experience. Excellent, I would recommend them.”

Review by
09/20/2016

“I had a positive experience. They're excellent, no complaints.”

Review by
09/20/2016

“They were filling cracks. They deserve an A grade.”

Review by
09/20/2016

“It was pretty quick and efficient. I'd say an A.”

Review by
09/20/2016

“They  were fantastic. We had a water leak our basement, so they sealed and waterproofed the side and basement of our house. They arrived right when they said they would, took exactly the length of time they said it would, and I've never had a problem since. They deserve an A+.”

Review by
09/20/2016

“Definitely They did encapsulation and some wall stabilization. They did what they said and a few other things that other people were going to charge a fair amount more for, but and they didn't. Either they kicked it in or they charged very little in addition. It was an A.”

Review by
09/20/2016

“They fixed some cracks in the foundation and offered a long-term drainage solution for the water that was leaking into the basement. It was very affordable. They were very responsive and on time. They were very helpful offering solutions that were affordable and would get the job done. I'd say an A.”

Review by
09/20/2016

“I had two locations had a lot of water seepage because the older buildings didn't have proper pipe drainage in the ground, so they redid all the basement areas. They did two crawlspaces, the basement, and then put in a sump pump. I'd give them an A+ rating.”

Review by
09/20/2016

“They were very good, actually. They fixed some cracks in the foundation. They gave me a quote, they were on time, did the work in a very professional manner, and I’m very happy with them. They had a very good price too. I'd grade it an A.”

Review by
09/20/2016

“We had some cracks in the foundation, and there was a lot of leaking and flooding. They had to come back two or three times to take care of the problem, but they were always prompt and called me right back. They did a great job. They followed up with the homeowners. They were respectful of the property and really good to work with. I'd give them an A+ rating.”

Review by
09/20/2016

“They were doing waterproofing work on a crack. There were three cracks in the foundation, but I think he came back and did another one. They filled it with the epoxy and repaired it. One of the cracks didn't hold and was still leaking, but they came back out and did the whole thing. I'd give them an A rating. I already recommended them.”

Review by
09/20/2016

“If I recall, that was for a basement crack under a window. They were very professional and told me exactly what they would be working on ahead of time. There were no surprises, and pricing was fair. I'm very happy. I would grade it definitely an A. It depends if I would recommend them, if it's a small job or big. I'm only saying this because I manage a large warehouse, even though it's for personal use. I definitely would recommend them for that kind of job.”

Review by
09/20/2016

“We had a crack in our foundation and they filled it in, fixed it, and stopped our basement from leaking. They were fast and they guaranteed it for life. I would say it was an A. When I called about it, they came right out, so I didn't have to wait very long for them to come and fix it. We were getting a lot of rain around here and the basement was leaking, but they came out within a couple days.”

Review by
09/20/2016

“They've done a couple of things for us. They did a small repair on our house that I had listed. A small crack came up on an inspection, but then about three years ago, they did a huge job on foundation that was bowed in. They got a basement that was soaking wet, dry. They did foundation repair and waterproofing. They were prompt, did a good job, and they had good pricing. I'd give them an A.”

Review by
09/20/2016

“I  had a structural crack in my basement and I was receiving a lot of water every time it rained. They actually patched and sealed the crack, it was about eight feet tall. I wasn't waiting around for the proposal; I got it the same day. The service was scheduled within a week, which is great customer service, and I was really impressed with the installer. It's not a glorious job that he does, but he did it with a smile and he stayed there until we were happy with it. I would honestly say an A+.”

Review by
09/20/2016

“They repaired a crack in the basement wall. I really liked that they put a sticker on the crack because our basement is finished, so it was a previous crack that had failed. The previous owners had the crack repaired, but we didn't know who did it. So when Crack Attack came out, they fixed it and put one of their stickers on it. We actually have moved out of that house, I don't foresee anything happening, but if it did, they know who did the repairs and who to contact. I thought that was nice. I would say A+.”

Review by
09/20/2016

“They were patching a crack in the basement, the foundation wall. That was kind of sort of waterproofing, because we had a little bit of water coming through. The technician that did it was pretty accommodating. The person who came out to give the estimate saw that there was a little bit of water leaking through the crack at the time, which had been going on for a while, and he said that that wouldn't be an issue to patch. Then the technician saw that it would be, but he was willing to work with me to figure out a solution, as opposed to stop working entirely. So it was good. Overall, I would definitely give them an A. I have no complaints there at all. I would definitely recommend them.”

Review by
09/20/2016

“It wasn't bad. It was a little slow experience, but it was OK. They were doing a foundation crack on a basement. There was a foundation crack where water was coming through and every time it rained, the basement kept leaking. They came out there four times and kept patching the same thing, but it kept leaking. Finally, on the fifth time, they came out and fixed it. That was the only slow and frustrating thing about it, but it got done. I would grade it a B. I was hoping they would have figured out that leak a little quicker than they did.”

Review by
09/20/2016

“It was positive, other than the follow up. I liked the price. I liked them coming out here. They cranked it out. I don't like that it's still under warranty and I still have some issues that need to get addressed, but I've yet to receive a call back. They did waterproofing. I've got multiple properties. In fact, I've got more properties I need to get done. I want the guy to do them, but not unless he calls me back. I'd be willing to give them good feedback, but I need them to follow up on stuff. Other than that, I liked the guys, but follow up is not good. I'm going to say average because it's all based on follow up. Based on follow up, I'd give them a B maybe a B+, but because follow up is so important to somebody like myself, I'd have to give them a D.”

Review by
09/20/2016

“They repaired a window well drain and added a sump pump. It was foundation repair and waterproofing. They were very responsive. I'd grade it a B. They had to come out and redo a portion, but I don't know if that's the nature of that game, fix something, and then see if it works. They owned up to everything they did and they made it right, but it took longer.”

Review by
09/20/2016

“They filled a small crack. It’s little expensive. I need to negotiate more. It's a very tiny crack. I'll give you B+. I hope in the future it doesn't come, but I don't know in a year how it will be.”

Review by
09/20/2016

“They were filling foundation cracks. It was the first time I ever had any kind of work like that done, so I have nothing to compare it to. I would grade it probably a B+. Mainly because of cost. I would relate any minuses or not excellent grades to higher cost.”

Review by
09/20/2016

“Everything was positive, but we did seem to have a little seepage. I haven't called them back to complain, but they need to come out and fix it. They were doing foundation repair. I would say a B overall because of the seepage.”

Review by
09/20/2016

“Cracks were supposed to be repaired, they've been repaired three times, they've leaked each time. The first time they did the work, they left the foam material they inject into the cracks, it dripped all over our front walk. They came back a few weeks later and cleaned that up and then when they put ports into the basement walls, inject the foam, they told we could not re-drywall the basement, it was obvious it was all drywalled before they began the work so that was another problem. I'd grade it a C. I wouldn't use them again.”

Review by
09/20/2016

“They were fixing the foundation fracture and water leak. They were very prompt. They were good. The only thing they didn't do right, which I didn't like, they used some egg crate kind of product to put up against the wall, directly against the foundation. It went down under the dirt and kept the dirt off the caulking they did along the crack and this prevents water. So if any water gets behind it, it will drain down, but the problem was that they left this top portion of this plastic sheet sticking up about six inches above the level of the dirt. So I basically have this thing protruding up onto the front of the foundation wall, which is visible, and it looks relatively ugly. Because of that esthetic problem and the dirt piled up on the outside of the foundation, I would probably say C. It doesn't seem to be leaking anymore, so I think that was successful.”

Review by
09/20/2016

“I would not use them again.”

Review by
08/11/2015

“I liked that the crack they fixed didn't leak again. They fixed a foundation crack and did an A-rate job.”

Review by
08/11/2015

“I liked that they came out and gave a good estimate. The guy was prompt, very friendly, and very courteous with the estimate. When the technician came out, he was very friendly. According to my wife, she was comfortable around them. Then, they came out the second time to fix it after it leaked. They told me it might because it was a pretty bad leak when they fixed it, so it's not like it was their fault. They repaired the crack in the foundation, leaking and currently leaking. I would give them an A.”

Review by
08/11/2015

“They were fine—they did a good job. Crack Attack Team had a guy come out who estimated the project. Another guy came out a couple of days later and did the work, and it seemed like they were doing a really nice job. They did a foundation crack—they injected some epoxy material into the crack just to seal it off, and then they used what they call staples, steel staples, to keep the foundation from splitting apart in the future very easily. A—they did a nice job.”

Review by
08/11/2015

“They did some work for us in the Spring, and it has helped the leak, however, under some heavy rain, the leak found a new way back, and I think we're waiting on them to come back and just check that out, but it's been pretty dry, so there's nothing for them to check. I really don't have a big issue with them, I know they haven't been out the second time afterward, yet, but I think largely it's functional even when it rains. He was pretty straight forward, they did what they said they were going to do, they came in and did a good job, didn't leave a mess, they didn't take their time, they were prompt when they said they would be there, they were there, it's just a matter of that fix really fixed it, or if we're going to have to have them come back do some follow up. Basically they fixed some cracks in our foundation from the inside in order to stop the water coming when it would rain heavily out. I would give them a B+.”

Review by
08/11/2015

“Despite some difficulties, very responsive to fixing issues. They sealed 3 cracks to my foundation. I would give them a B.”

Review by
08/11/2015

“They were quick, on time, in and out, and price. They did repair on foundation cracks. I would give them a B.”

Review by
08/11/2015

“It was okay. They did foundation repair. I'm a little disappointed that they said they would come back and do another coat back over, and they never did show up and I never had a chance to call them. Working with them was fine. They patched a chunk of cement that had popped out of the side of my foundation. I'd give them a C.”

Review by
08/05/2015

“The service they provided was a good service, and we haven’t had any problems ever since with the water coming out. We had a couple of exterior foundation cracks that they sealed up. We previously had water coming into the home. We had some really hard rains afterward, and we haven’t had any water come in. That’s A+ work.”

Review by
08/05/2015

“I liked that they were prompt. They came on time, they gave me a quote and an estimate, they came back, and they followed through. They did a good job and sent me the stuff electronically. Crack Attack Team met all my expectations, so they were good. They repaired a minor foundation issue for me and did an A+ job.”

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