“They were wonderful to work with, and laid out our project very well for both my husband and I to understand. Their communication was great and consistent.”
“The services provided by them were very professionally done and communication between the sales team and people that did the work were excellent!”
“The USS personnel was very knowledgeable and supportive. The quickly prepared the estimate and executed work as soon as everything was in place. Our request for changing dates were met with understanding and fully accommodated. The crew did excellent job, very quickly and efficiently. The results was outstanding, our doors and windows are leveled, cracks are not spreading or appearing. Thanks for the great work.”
“Brian and his team were great! They listened, assessed our foundation issues, and designed a solution that worked and solved the problem. We highly recommend United Structural Systems!”
“Regarding the job estimate and experience with owner, staff, and workers: The company was very easy to work with and was very patient with all of my contract changes. The workers were very friendly and explained what they were doing while they were onsite. I am very happy with the overall experience.”
“They stuck with the original quote and time frame to get the job done on time. Left the work site so clean it was like it never happened.”
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“Reinforced a bowing basement wall. Overall good service & communication”
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“They did a great job on my foundation repair”
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“They were wonderful to work with, and laid out our project very well for both my husband and I to understand. Their communication was great and consistent.”
“Highly recommended. They did very good work at a fair price. I would not hesitate to call them again.”
“The services provided by them were very professionally done and communication between the sales team and people that did the work were excellent!”
“They did a great job. The service people were easy to work with.”
“Repair made in 2020 was great. Repair made in 2021 was a crack repaired by this company under a different name and so warranty was not honored. Not pleased with the excuse that they "sold" the company and didn't transfer lifetime warranties. But the pricing and the original owner, now the estimator, are better than their competition. Unlike the major brands, they do not try to sell you an entire drainage system or other extensive foundation projects. If you want to avoid that and just get the crack filled, they do a fine job at an affordable price.”
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“We have already recommended them and will do so again. They did an excellent job, at a fair price, on-time, and no hassles.”
“The USS personnel was very knowledgeable and supportive. The quickly prepared the estimate and executed work as soon as everything was in place. Our request for changing dates were met with understanding and fully accommodated. The crew did excellent job, very quickly and efficiently. The results was outstanding, our doors and windows are leveled, cracks are not spreading or appearing. Thanks for the great work.”
“Brian and his team were great! They listened, assessed our foundation issues, and designed a solution that worked and solved the problem. We highly recommend United Structural Systems!”
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“I thought that the estimate they provided was fair. The work that was done was completed timely and professionally.”
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“They did great work and were very nice to work with!”
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“They were awesome.”
“They were very effective and efficient.”
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“The employees at United Structural Systems of Illinois were total professionals. The price was fair and the quality of workmanship was terrific. They completed the job in a timely manner and they did solid work.”
“I was happy with the service. Everything was good, and the communication was very good. All questions were answered, so I'm happy.”
“They have always been very good, and I have used them several times.”
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“They were very professional and got the job done quick.”
“Small job. Done well as scheduled”
“Regarding the job estimate and experience with owner, staff, and workers: The company was very easy to work with and was very patient with all of my contract changes. The workers were very friendly and explained what they were doing while they were onsite. I am very happy with the overall experience.”
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“completed on time done properly”
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“You have difficulty following up on repeated calls and honoring your warranty. Basement wall still has moisture issue.”
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“Great job, timely appointments, and reasonable prices.”
“They did a good job and friendly.”
“I thought they did good work and were timely. They came when they were scheduled to come and left the area clean after. As far as I know the work is good, it was a less cost. They gave us a proven method and gave us the best approach, from an engineering perspective, that cost the least.”
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“They were comprehensive. They identified the problem quickly and resolved it.”
“United Structural Systems was professional and took care of everything I needed in a timely manner. I would recommend them to anyone and would use again.”