United Structural Systems of Illinois Reviews in Chicago

United Structural Systems of Illinois, Inc.

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Compiled Score:

United Structural Systems of Illinois, Inc. has received 4.8 out of 5 stars based on 165 customer reviews. Learn about Our Research Process.

143

How are scores calculated?

"United Structural Systems is a local, family-owned company, and our employees take tremendous pride in knowing that our work supports our clients' biggest investment: their home. Our reputation is built on a solid foundation."

Rick Thomas | President

Company Information

Services Offered

United Structural Systems of Illinois, Inc. (USS), repairs sinking and settling foundations, bowing or leaning foundation walls, and foundation cracks. The company also offers inspections, installs new construction helical piers, and provides waterproofing services for basements and crawl spaces.

Services Not Offered

The company does not perform mold remediation.

Warranty

The company offers various warranties depending on the service provided.

Company History

USS is a local, family-owned company that was founded in 1995. President Rick Thomas has 20 years of industry experience.

Employee Information

Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.

Additional Information

USS offers products from Titan Products, MacLean Dixie, and Empire Piers.

Areas Served

Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Address

2124 Stonington Avenue
Hoffman Estates, IL 60169

Hours

Mon

8:30 am - 5:00 pm

Tue

8:30 am - 5:00 pm

Wed

8:30 am - 5:00 pm

Thu

8:30 am - 5:00 pm

Fri

8:30 am - 5:00 pm

Sat

Closed

Sun

Closed

Compiled Score:

United Structural Systems of Illinois, Inc. has received 4.8 out of 5 stars based on 165 customer reviews. Learn about Our Research Process.

143

How are scores calculated?

HOMEOWNER REVIEWS

Review by Bruce J. | Orland Park, IL

09/16/2023

No review comments provided

Review by Jimmy R. | Palos Heights, IL

09/10/2023

“Have already recommended.”

Review by Shannon M. | North Barrington, IL

09/05/2023

No review comments provided

Review by Eric L. | Barrington, IL

09/05/2023

No review comments provided

Review by Trisha F. | Naperville, IL

09/02/2023

No review comments provided

Review by Park Ridge, IL Homeowner

08/29/2023

No review comments provided

Review by Des Plaines, IL Homeowner

08/29/2023

No review comments provided

Review by Jed B. | Mundelein, IL

08/29/2023

“They were wiling to work with us to identify the scope of work that fit our needs and budget. They were on schedule for their work. But were accommodating when the work schedule needed to be modified to meet our needs. There were prompt in responding to a call back on a minor issues. I would definitely recommended them to a friend.”

Review by Paul L. | Barrington, IL

08/29/2023

No review comments provided

Review by Len S. | Buffalo Grove, IL

08/28/2023

No review comments provided

Review by Robert S. | Schaumburg, IL

08/28/2023

“Hard working crew that did a thorough job and explained what they did .”

Review by Claire L. | Arlington Heights, IL

08/27/2023

“We've had USS of IL fix two separate cracks in our basement walls and both have not had any issues since their fix. One of the cracks was a repair to a previously repaired crack (done by a different company prior to us owning the house and was leaking only a few months later). The tech explained why his process and materials were better suited for this type of crack. The tech was also able to identify the location of a second crack that was hidden on another occasion. His almost immediate finding the of the crack saved us lots of time and money searching for the source.”

Review by Charles G. | Wheaton, IL

08/26/2023

“Rick and the office staff were very responsive. The crew that did the work was friendly and professional. The foundation repair was well-designed and expertly performed. The price was fair.”

Review by Elizabeth V. | Romeoville, IL

08/25/2023

“I was totally pleased with the work provided by United Structural Systems of Illinois and would certainly recommend them to anyone who has a foundation issue like mine.”

Review by John L. | Elgin, IL

08/25/2023

“House inspection at sale required a crack repair. They responded quickly and got the repair done well.”

Review by Schaumburg, IL Homeowner

08/25/2023

“We had United Structural Systems of Illinois, Inc complete a three push pier foundation stabilization project for us on our rear addition. They understood the problem we were faced with, were open to discussing the best possible solution, were professional and informative as well as competitive in pricing. The crew did a great job and were patient with any questions we had during the process. I would highly recommend this company, we were very satisfied.”

Review by Hanover Park, IL Homeowner

08/25/2023

No review comments provided

Review by Charles L. | Northwoods, IL

08/24/2023

No review comments provided

Review by Michael L. | Linconshire, IL

08/24/2023

No review comments provided

Review by Karin G. | Evaston, IL

08/24/2023

No review comments provided

Review by Wayne B. | Lincolnshire, IL

08/24/2023

No review comments provided

Review by Helen L. | Bartlett, IL

08/24/2023

No review comments provided

Review by Beth D. | Downers Grove, IL

10/10/2021

No review comments provided

Review by Stavros A. | Glenview, IL

10/10/2021

No review comments provided

Review by Jim B. | Palatine, IL

10/10/2021

“They stuck with the original quote and time frame to get the job done on time. Left the work site so clean it was like it never happened.”

Review by Crystal Lake, IL Homeowner

09/22/2021

No review comments provided

Review by John C. | Arlington Heights, IL

09/16/2021

No review comments provided

Review by Avik D. | Hoffman Estates, IL

08/31/2021

No review comments provided

Review by Sandy L. | Medinah, IL

08/31/2021

No review comments provided

Review by Joseph T. | Warrenville, IL

08/30/2021

No review comments provided

Review by Steven V. | Western Springs, IL

08/25/2021

No review comments provided

Review by Northbrook, IL Homeowner

08/24/2021

No review comments provided

Review by Northbrook, IL Homeowner

08/24/2021

“Reinforced a bowing basement wall. Overall good service & communication”

Review by Richard R. | Lagrange, IL

08/20/2021

No review comments provided

Review by Debbie S. | Crystal Lake, IL

08/19/2021

No review comments provided

Review by Randy M. | Palos Hills, IL

08/18/2021

“They did a great job on my foundation repair”

Review by Adams K. | St. Charles, IL

08/17/2021

No review comments provided

Review by Tim C. | Arlington Heights, IL

08/17/2021

No review comments provided

Review by David B. | Chicago, IL

08/17/2021

No review comments provided

Review by David W. | La Grange Park, IL

08/17/2021

No review comments provided

Review by Sally O. | Elmhurst, IL

08/17/2021

No review comments provided

Review by Carlos O. | Glenview, IL

08/16/2021

No review comments provided

Review by Deerfield, IL Homeowner

08/16/2021

“The services provided by them were very professionally done and communication between the sales team and people that did the work were excellent!”

Review by Palatine, IL Homeowner

08/16/2021

“They did a great job. The service people were easy to work with.”

Review by Shawna A. | Batavia, IL

08/16/2021

“They were wonderful to work with, and laid out our project very well for both my husband and I to understand. Their communication was great and consistent.”

Review by Sal E. | La Grange, IL

08/16/2021

“Highly recommended. They did very good work at a fair price. I would not hesitate to call them again.”

Review by Barrington, IL Homeowner

08/16/2021

“Repair made in 2020 was great. Repair made in 2021 was a crack repaired by this company under a different name and so warranty was not honored. Not pleased with the excuse that they "sold" the company and didn't transfer lifetime warranties. But the pricing and the original owner, now the estimator, are better than their competition. Unlike the major brands, they do not try to sell you an entire drainage system or other extensive foundation projects. If you want to avoid that and just get the crack filled, they do a fine job at an affordable price.”

Review by J.C.&. | North Aurora, IL

08/14/2021

No review comments provided

Review by Harry H. | North Barrington, IL

08/13/2021

“We have already recommended them and will do so again. They did an excellent job, at a fair price, on-time, and no hassles.”

Review by Vitaliy G. | Northbrook, IL

08/13/2021

“The USS personnel was very knowledgeable and supportive. The quickly prepared the estimate and executed work as soon as everything was in place. Our request for changing dates were met with understanding and fully accommodated. The crew did excellent job, very quickly and efficiently. The results was outstanding, our doors and windows are leveled, cracks are not spreading or appearing. Thanks for the great work.”

Review by Gurnee, IL Homeowner

08/12/2021

“Brian and his team were great! They listened, assessed our foundation issues, and designed a solution that worked and solved the problem. We highly recommend United Structural Systems!”

Review by South Elgin, IL Homeowner

08/12/2021

“I thought that the estimate they provided was fair. The work that was done was completed timely and professionally.”

Review by Richard M. | Schaumburg, IL

08/12/2021

No review comments provided

Review by Evanston, IL Homeowner

08/12/2021

No review comments provided

Review by Virginia S. | Park Ridge, IL

01/23/2021

No review comments provided

Review by Kim K. | Barrington, IL

01/23/2021

No review comments provided

Review by Bartlett, IL Homeowner

12/10/2020

“They did great work and were very nice to work with!”

Review by Cathy B. | Barrington, IL

12/07/2020

No review comments provided

Review by Jerome L. | Libertyville, IL

12/07/2020

No review comments provided

Review by Palatine, IL Homeowner

12/07/2020

No review comments provided

Review by Sue Z. | Naperville, IL

12/07/2020

No review comments provided

Review by Kathy D. | Bartlett, IL

12/07/2020

No review comments provided

Review by Diana M. | Pingree Grove, IL

12/07/2020

No review comments provided

Review by Robert S. | Algonquin, IL

12/07/2020

No review comments provided

Review by Martin E. | Skokie, IL

12/03/2020

“They were awesome.”

Review by Barrington, IL Homeowner

11/30/2020

“They were very effective and efficient.”

Review by Nadine M. | Barrington, IL

11/30/2020

No review comments provided

Review by Tom W. | Naperville, IL

11/30/2020

No review comments provided

Review by Jody B. | Northbrook, IL

11/30/2020

No review comments provided

Review by Barrington, IL Homeowner

11/30/2020

No review comments provided

Review by Schaumburg, IL Homeowner

11/30/2020

No review comments provided

Review by Paul P. | Schaumburg, IL

11/30/2020

No review comments provided

Review by Aimee L. | Evanston, IL

11/26/2020

No review comments provided

Review by Steve H. | Crystal Lake, IL

11/25/2020

No review comments provided

Review by Algonquin, IL Homeowner

11/25/2020

No review comments provided

Review by Downers Grove, IL Homeowner

11/25/2020

No review comments provided

Review by Jim W. | Skokie, IL

11/25/2020

“The employees at United Structural Systems of Illinois were total professionals. The price was fair and the quality of workmanship was terrific. They completed the job in a timely manner and they did solid work.”

Review by Naperville, IL Homeowner

11/25/2020

“I was happy with the service. Everything was good, and the communication was very good. All questions were answered, so I'm happy.”

Review by Inverness, IL Homeowner

11/25/2020

“They have always been very good, and I have used them several times.”

Review by Cary, IL Homeowner

11/14/2019

No review comments provided

Review by Arlington Heights, IL Homeowner

11/14/2019

No review comments provided

Review by Des Plaines, IL Homeowner

11/14/2019

No review comments provided

Review by Mt. Prospect, IL Homeowner

11/08/2019

“They were very professional and got the job done quick.”

Review by Pieper V. | Palatine, IL

11/05/2019

“Small job. Done well as scheduled”

Review by Glen Ellyn, IL Homeowner

11/03/2019

“Regarding the job estimate and experience with owner, staff, and workers: The company was very easy to work with and was very patient with all of my contract changes. The workers were very friendly and explained what they were doing while they were onsite. I am very happy with the overall experience.”

Review by Adams K. | Streamwood, IL

11/03/2019

“Honest and thorough company. Great workmanship.”

Review by Stucka G. | Golf, IL

11/02/2019

No review comments provided

Review by Belvidere, IL Homeowner

11/02/2019

No review comments provided

Review by P.S.&. | Glen Ellyn, IL

10/26/2019

No review comments provided

Review by Daye K. | Evanston, IL

10/26/2019

No review comments provided

Review by Batkins M. | Oak Park, IL

10/26/2019

No review comments provided

Review by Peterson J. | Arlington Heights, IL

10/26/2019

No review comments provided

Review by L.W.&. | Streamwood, IL

10/26/2019

No review comments provided

Review by Misic S. | Hoffman Estates, IL

10/26/2019

No review comments provided

Review by Coyle G. | Arlington Heights, IL

10/26/2019

No review comments provided

Review by Fitzharris C. | Barrington, IL

10/26/2019

No review comments provided

Review by Erickson D. | Poinciana, FL

10/26/2019

No review comments provided

Review by G.G.&. | Northbrook, IL

10/26/2019

No review comments provided

Review by Barrington Hills, IL Homeowner

10/24/2019

No review comments provided

Review by Niles, IL Homeowner

10/24/2019

No review comments provided