U.S. Waterproofing
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 127 customer surveys conducted through GuildQuality.
5
95
4
17
3
9
2
4
1
2
9th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing provides comprehensive structural foundation repair services, including foundation underpinning as well as wall straightening and stabilization. The company specializes in installing steel push piers, helical piers, and carbon fiber products to stabilize bowed or cracked foundation walls. U.S. Waterproofing also provides basement waterproofing, concrete raising, and water management solutions to prevent basement seepage.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
The company is a certified dealer of Earth Contact Products. According to the company, U.S. Waterproofing has resolved over 300,000 foundation repair and basement waterproofing problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
81 Remington Road
Schaumburg, IL 60173
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 127 customer surveys conducted through GuildQuality.
5
95
4
17
3
9
2
4
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2021

“When I first contacted the company the lady I spoke with provided me with exceptional service.”

Review by
08/06/2021

“Jose Morgana provided exceptional service.”

Review by
07/22/2021

No review comments provided

Review by
07/14/2021

No review comments provided

Review by
07/14/2021

No review comments provided

Review by
07/13/2021

“I would like to recognize the salesman for his exceptional service. He was very polite and courteous.”

Review by
07/13/2021

“I would like to recognize Frank Ryan.”

Review by
07/13/2021

No review comments provided

Review by
07/13/2021

“They did what they came out to do and we have not had any problems. I am happy with that.”

Review by
06/10/2021

No review comments provided

Review by
06/07/2021

No review comments provided

Review by
06/03/2021

“Workers were skillful, professional, attentive to their work, and personable. With no hesitation, we will recommend US waterproofing to friends and family.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

No review comments provided

Review by
05/31/2021

“Chuck Nowosielski our inspector who came and inspected the work to be done and advised us of the process of how the work would be completed and the materials used during the process. Also Fernando the gentlemen who performed the repair on the foundation crack who did a great job and was very helpful on answering any questions we had during the process. We would recommend US Waterproofing to anyone that would need the same type of repairs.”

Review by
05/31/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“I would like to recognize the technician that came out for their exceptional service.”

Review by
05/25/2021

No review comments provided

Review by
05/24/2021

“They did an excellent job on the repair.”

Review by
05/24/2021

“I would like to recognize our salesperson. I think his name was Matt. He was very thorough. He was good.”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“Joe Silverberg”

Review by
05/24/2021

“They met all of our expectations. They did everything we agreed on.”

Review by
05/24/2021

“I would like to recognize the main guy who did the work, the service guy. I do not know his name.”

Review by
05/24/2021

“U.S. Waterproofing met and exceeded my expectations because they filled a crack and did a good job. We have not had any leaks.”

Review by
05/24/2021

“The repair met my expectations. The gentlemen were very courteous and clean. They helped patch some cracks that the salesman did not note on the quote, but were expanding on the original crack. They went beyond what was asked of them originally. I appreciate that.”

Review by
05/24/2021

“They did a very good job. They fixed the foundation. There have been no water issues since.”

Review by
05/24/2021

“They delivered fast service when I was under contract. I wanted to leave a warranty with the new buyers and they came out super fast.”

Review by
05/24/2021

“Both of the guys who came out to the house did a great job.”

Review by
05/24/2021

“Very professional. Did a nice clean-up on the property. Now we shall see if the repair works!”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“Work is good, warranty is good, but time from quote to getting the work started can take a few scary weeks of time.”

Review by
05/19/2021

“When the person came to the house to make the estimate he spent a time locating any ways in which water could enter the basement. He was very thorough in making notes and taking pictures so the crew who would be doing the work knew exactly what the issues were. The crew that did the work were neat and cleaned up any debris afterward. I would use them again if needed.”

Review by
05/19/2021

“They fixed our complex problems. The work was expensive, but I think that it is expensive, period. Their prices were probably competitive.”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
01/13/2021

“On time and excellent service”

Review by
11/30/2020

“The gentleman from U.S. Waterproofing that came out was very professional and fixed our problem.”

Review by
11/30/2020

No review comments provided

Review by
11/30/2020

“U.S. Waterproofing stopped the water leak.”

Review by
11/30/2020

“The sales person offered a standard of services the person working stated could not be achieved. It was very disappointing. My sidewalk was cracked in the process of them trying to achieve what I was promised and they had to do some shotty cement work that doesn't come close to matching the color of my current cement. It looks worse.”

Review by
11/24/2020

“DENNIS!!! He is the best, has a great sense of humor, extremely knowledge about the product, and a good conversationalist. Also very patient as I am sure I drove him nuts with all the questions I was asking.”

Review by
11/24/2020

“Nice job on carpentry work”

Review by
11/20/2020

“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“Been quite some time since the work was done but the gentlemen that came to do the estimate and walk through was EXCELLENT”

Review by
11/20/2020

“The individual that came to my residence, unfortunately i don't remember his name.”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“The individual who came out the 2nd time to quote the foundation cracks was very professional and was excellent in how he worked with us.”

Review by
11/18/2020

“U.S. Waterproofing was very good at getting the work done efficiently.”

Review by
11/18/2020

“I've used U.S. Waterproofing before and I've always been very happy. I'd use them again in a heartbeat.”

Review by
11/18/2020

“Everyone I dealt with was great. The guy that gave the estimate, I was very impressed with him. The guy that did the work, I was also very impressed with him.”

Review by
11/18/2020

“I would like to recognize the sales person, Alex Wolfgang. I felt like he was honest.”

Review by
11/18/2020

“I'm very pleased with the initial meeting. We established what work needed to be done. They got the work scheduled. The crew is very professional and well trained. I have not had any issues since.”

Review by
11/18/2020

“i got what i expected”

Review by
11/18/2020

“They did the work that they said they would do.”

Review by
11/18/2020

“I had no problems with U.S. Waterproofing”

Review by
11/18/2020

“Someone at U.S. Waterproofing that I would like to recognize for their exceptional service is Jason Burger, who was the salesman that came out. He was very patient and courteous. I did call him with additional questions relating to the project. He was more than responsive.”

Review by
11/18/2020

“They provided good customer service.”

Review by
11/18/2020

“They do nice work when getting around to doing it.”

Review by
11/16/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Pete and Nick”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”

Review by
11/18/2019

No review comments provided

Review by
11/16/2019

“I believe his name was Doug(?) Rademacher. He was amazing. He was the only person out of 3 companies that actually dug outside and looked at the situation before providing a solution. Everyone else just said ?you're getting water? Ok well do this...? He knew his stuff and was honest and up front. I felt I could trust him and he didn't come off as ?salary.? I viewed him more as a trusted consultant than a salesman.”

Review by
10/14/2019

“They met my expectations. Everything was good.”

Review by
10/14/2019

“Everybody has been really great right from the start!”

Review by
10/14/2019

“I was very impressed with the thoroughness of the initial assessment.”

Review by
10/03/2019

“I would like to recognize Lashun Haggins for his exceptional service.”

Review by
10/01/2019

“The salesman we worked with Joe was great”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Ida wants to recognize her salesperson, Wolfgran. She gives him a five!”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Work was extended to 6 weeks due to company's??s lack of organization and incompetence.”

Review by
09/28/2019

No review comments provided

Review by
09/26/2019

“Chris Nielsen, Chris Nava”

Review by
09/25/2019

“I would like to recognize all of the employees of U.S. Waterproofing for exceptional service.”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

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