U.S. Waterproofing
10th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 146 customer surveys conducted through Our Research Partners.
5
111
4
20
3
7
2
5
1
3
10th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing provides comprehensive structural foundation repair services, including foundation underpinning as well as wall straightening and stabilization. The company specializes in installing steel push piers, helical piers, and carbon fiber products to stabilize bowed or cracked foundation walls. U.S. Waterproofing also provides basement waterproofing, concrete raising, and water management solutions to prevent basement seepage.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
The company is a certified dealer of Earth Contact Products. According to the company, U.S. Waterproofing has resolved over 300,000 foundation repair and basement waterproofing problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
81 Remington Road
Schaumburg, IL 60173
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 146 customer surveys conducted through Our Research Partners.
5
111
4
20
3
7
2
5
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/26/2021

No review comments provided

Review by
08/24/2021

“My basement was plagued with water problems for years. I had various contractors look at it. U.S. Waterproofing got it done right! I haven't had any water in years. They solved the water mystery! (They are not cheap, but worth every dollar!)”

Review by
08/20/2021

“The person who provided me with the estimate was great.”

Review by
08/06/2021

“The job was done on time and was very professional and clean.”

Review by
07/22/2021

No review comments provided

Review by
07/14/2021

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07/14/2021

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Review by
07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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Review by
06/10/2021

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Review by
06/07/2021

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Review by
06/03/2021

“Workers were skillful, professional, attentive to their work, and personable. With no hesitation, we will recommend US waterproofing to friends and family.”

Review by
06/01/2021

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Review by
06/01/2021

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Review by
05/31/2021

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05/31/2021

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Review by
05/25/2021

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05/25/2021

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05/25/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

“They were very kind and professional.”

Review by
05/24/2021

“They delivered fast service when I was under contract. I wanted to leave a warranty with the new buyers and they came out super fast.”

Review by
05/24/2021

“They did a very good job. They fixed the foundation. There have been no water issues since.”

Review by
05/24/2021

“Very professional. Did a nice clean-up on the property. Now we shall see if the repair works!”

Review by
05/24/2021

No review comments provided

Review by
05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

“Work is good, warranty is good, but time from quote to getting the work started can take a few scary weeks of time.”

Review by
05/19/2021

“When the person came to the house to make the estimate he spent a time locating any ways in which water could enter the basement. He was very thorough in making notes and taking pictures so the crew who would be doing the work knew exactly what the issues were. The crew that did the work were neat and cleaned up any debris afterward. I would use them again if needed.”

Review by
05/19/2021

“They fixed our complex problems. The work was expensive, but I think that it is expensive, period. Their prices were probably competitive.”

Review by
01/13/2021

“On time and excellent service”

Review by
11/30/2020

“The gentleman from U.S. Waterproofing that came out was very professional and fixed our problem.”

Review by
11/30/2020

No review comments provided

Review by
11/30/2020

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Review by
11/30/2020

“The sales person offered a standard of services the person working stated could not be achieved. It was very disappointing. My sidewalk was cracked in the process of them trying to achieve what I was promised and they had to do some shotty cement work that doesn't come close to matching the color of my current cement. It looks worse.”

Review by
11/24/2020

“The first time I used US Waterproofing was because we had recently purchased a home and as part of the closing the previous owner had schedule work to be done after the closing. I had heard of them before but had never had a need to use them. Dennis our technician was punctual and most importantly patient with me as I asked a millions questions about the process.”

Review by
11/24/2020

No review comments provided

Review by
11/20/2020

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Review by
11/20/2020

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Review by
11/20/2020

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Review by
11/20/2020

“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“A really poor experience from a company that I expected to be much better.”

Review by
11/18/2020

“I would recommend U.S. Waterproofing to a friend because the company was very professional and I liked the salesman who they sent over to access the work. He was excellent!”

Review by
11/18/2020

“I'm very pleased with the initial meeting. We established what work needed to be done. They got the work scheduled. The crew is very professional and well trained. I have not had any issues since.”

Review by
11/18/2020

“They were very quick in responding. The people they came out, were very nice and polite. It seemed like a very fair estimate. They scheduled the job quickly and it took less time than I thought to complete the job.”

Review by
11/18/2020

“I've used U.S. Waterproofing before and I've always been very happy. I'd use them again in a heartbeat.”

Review by
11/18/2020

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Review by
11/18/2020

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Review by
11/18/2020

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Review by
11/18/2020

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Review by
11/18/2020

“I had no problems with U.S. Waterproofing”

Review by
11/18/2020

“They provided good customer service.”

Review by
11/18/2020

“They do nice work when getting around to doing it.”

Review by
11/16/2020

No review comments provided

Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”

Review by
11/18/2019

No review comments provided

Review by
11/16/2019

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Review by
10/14/2019

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Review by
10/14/2019

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Review by
10/14/2019

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Review by
10/03/2019

“They were good people. Very respectful and helpful. They told me what was going on and they fixed the problem.”

Review by
10/01/2019

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Review by
10/01/2019

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Review by
09/30/2019

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09/30/2019

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09/30/2019

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09/30/2019

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09/30/2019

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09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

“Work was extended to 6 weeks due to company’s lack of organization and incompetence.”

Review by
09/28/2019

No review comments provided

Review by
09/26/2019

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Review by
09/25/2019

“U.S. Waterproofing did what they said they would do. I have had no more issues since U.S. Waterproofing came out.”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

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