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FEATURED REVIEWS
“Incredible job at an incredible price. No hard sell no idiotic comments or suggestions. Incredible.”
“A++ all around, great doing business with you.”
“U.S. Waterproofing delivered as advertised, on time and on budget. We're very sat six fold with the work and it seems to be working perfectly. ”
“I was impressed with how he handled the job. He was a very good employee. I've never had waterproofing done before, so I watched him do his job, and he was very knowledgeable about what he was doing. He was explaining to me how the thing was going as he was doing the work. It was a different fellow for the estimate, and the repair fellow was by himself. There was a foundation crack that went from the top to the bottom. It's been a while since the work was done. It was leaking for quite a while. I have a lot of torrential downpours, and I've been watching it, and we've had no problems since. I've seen their vehicles around, so I remembered them when I saw the water seeping in. I chose them because I thought it was a reputable and good company. I took it on myself to call them. I liked what I saw.”
“Several interior basement foundation cracks were filled. This involved removing and replacing existing paneling. Everything about the procedure was fully described beforehand, so we knew what to expect—there were no unexpected surprises. The lone worker did an excellent job of replacing paneling with little or no damage to it—clean-up was very thorough, too. Best of all, after the rainiest June in Illinois history, we had no leaks.”
“I prefer U.S. Waterproofing over Perma-Seal. U.S. Waterproofing is more targeted, precise, and specific to what the problems were. Perma-Seal wanted to do this whole big job; they were just looking to make a lot of money on it which is why I didn't use them.”
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“They did their job.”
“I appreciated the FACT that they offered multiple solutions. Permaseale has 1 solution, and it is expensive and intrusive. Have heart problem? Surgery. $10,000. Have a hang nail? Surgery. $10,000. Have a bad hair day? Surgery. $10,000. That's how I felt. They quoted me that price 10 years ago, and I was so desperate, I was going to do it until a relative stepped in.”
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“Mike Likvan was an outstanding salesperson. He didn't try to pressure you into making a deal, he explained things very well, and I would do business again with U.S. Waterproofing because of him. He was interested in helping the client, not just closing the deal. He was the first person who ran a hose across the front of the house to see where the leak was coming from. He was very thorough and interested in finding the root cause of the problem before recommending a solution.”
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“they did ok on concrete raising”
“Everything was fine.”
“I am very grateful for U.S. Waterproofing finding the reason for the leak we had over a year. They figured it out.”
“They met my expectations in all areas.”
“I would like to recognize everyone for their exceptional service.”
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“Did not fix my problem and went with EverDry for full waterproof system”
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“The work was done well.”
“The company and its staff and field techs are great to work with.”
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“We have not had a water problem since the repair was made!”
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“The crew was very prompt, and the process was very well explained ahead of time. The job was completed in only two days to install almost 200 feet of interior drain tile, and a new sump pit with battery backup pump system. The site was left cleaner than when they started and my basement has not had a single drop of water since the repairs were completed.”
“Excellent work. Overall very satisfied. Only negative is it’s long, very long wait until they got to my home and to complete work to be done. And they had to return, as repair was not complete first time around, with more weeks of waiting in between. Work took several months to be completed.”
“Quick and professional service. Solved the problem in twenty minutes. The technician was pleasant and explained the entire process clearly. I have referred U.S. Waterproofing to three other people so far.”
“I used U.S. Waterproofing 20 years ago and was extremely satisfied. Based on my recent experience with them, I'd never use them again!”
“Incredible job at an incredible price. No hard sell no idiotic comments or suggestions. Incredible.”
“U.S. Waterproofing personnel were professional, personable, and knowledgeable in my dealings with them. I would definitely recommend US Waterproofing. ”
“I did have a small problem with the clean-up ( it was a 9%+ day) I was more than happy with the quick response and the companies willingness to go above and beyond to rectify the issue in a more than timely manor. If you choose U.S. Water Proofing, I am certain you will be more than satisfied with their work and have a new appreciation toward the workman's mastery and performance.”
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“A++ all around, great doing business with you.”
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“I have had you folks for more than one leak and you have fixed them. This time I was told that a leak I have is under the front step and you cannot do anything about that. I will have to find some concrete co. to break the step before you can do anything. I think you should be able to handle the whole problem. I am disappointed that you do not have someone to handle the entire job.”
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“Don't know if leak was fixed haven't had any extreme rain yet. Jerry Meadow came out to give me an estimate and analysis of my home, I really think all he did was look at the two cracks that I felt concern with and gave me an estimate for them, when asked if he felt there was any other problem he said no. I question my downspouts outside and he said they were fine without really looking at them. I thought this could have been a source of the problem he said no. He also said that the repairman had enough room to work without having to open the wall, all I had to do was move the freezer. When the repairman came and see the two cracks he seemed mad that Jerry said he had enough room, a man that was in the business for 3 years should have known better. He ended up repairing the cracks with your solution and the drill was pretty tight for him to use. Like I said I'll be completely satisfied if I don't have any leaks in the future.”
“U.S. Waterproofing, corrected a problem in my foundation without a problem, also they corrected a water problem that would not go away, because I was still receiving water leaking in my basement. So far, the problem seems to be corrected, but I still have a warranty on the workmanship, so I will see what transpires with the next rainstorm. The warranty expires in August.”
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“Had multiple occasions of rain and no further leaking from the repair work. The technician was very good and gave good explanations of what he was doing.”
“I should have called U.S. Waterproofing 1st. Trying to save money I ended up paying double. The work the first contractors did not solve the foundation problem I had. U.S. Waterproofing stopped the leaking 1%. Would recommend to anyone.”
“Wonderful service. Repairman was quick and efficient, but took time to answer all my questions. Job will be completed at a later date because material needs to set up before injection tubes can be trimmed and wall surface restored, which is fine with me. ”
“We had water in our basement for the first time EVER and it was four days before the closing on our house. They gave us an estimate and fixed the cracks the SAME DAY. Buyers were satisfied with the transferable lifetime warranty and we closed as planned. Thanks guys!”
“Wonderful company to work with. Great customer service and dedicated crew. Strongly recommended. ”
“Full explanation of work to be done including why and expected result. Also advised of what would eventually occur if work not done or partially done.”
“U.S. Waterproofing delivered as advertised, on time and on budget. We're very sat six fold with the work and it seems to be working perfectly. ”
“U.S. waterproofing did a very good job overall. There was an issue when the work was completed as I was not told and just happened to show up when they finished. Customer service and follow up wasn't that good. They also forgot to inject several cracks but did so promptly when notified. Have had work done from them in past and always been very satisfied.”
“The work that was done was good so far - but we have only had this for a few months. I was not pleased with our sales person. We spent almost $2, with your company, and he seemed almost put out every time I called him. I would have rather contacted the workers on site, and would have probably gotten a better response from them. The workers that came to the job site were very punctual and professional, and I felt that they got the work done in a timely manner.”
“We had been getting seepage in our basement since we moved in 2 years ago and finally wanted to see if we could have it stopped. US Waterproofing came out and identified a number of different strategies and prices. We decided to target a foundation crack from a window to the floor first and see if that fixed the problem before doing anything else (also the cheapest option). They came out right away sealed the crack, and we have been dry ever since.”
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“I feel U.S. Waterproofing did a good job. I don't feel anyone is perfect in what they do, there is always margins for improvement. Other than that I think the job was completed good. They worked with me and completed the job when I was at work so I did not supervise, but I can tell they did what they were asked to do and left my crawl space clean after they were gone!”
