U.S. Waterproofing
8th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 190 customer surveys conducted through GuildQuality.
5
144
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25
3
12
2
6
1
3
8th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing provides comprehensive structural foundation repair services, including foundation underpinning as well as wall straightening and stabilization. The company specializes in installing steel push piers, helical piers, and carbon fiber products to stabilize bowed or cracked foundation walls. U.S. Waterproofing also provides basement waterproofing, concrete raising, and water management solutions to prevent basement seepage.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
The company is a certified dealer of Earth Contact Products. According to the company, U.S. Waterproofing has resolved over 300,000 foundation repair and basement waterproofing problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
5650 Meadowbrook Industrial Court
Rolling Meadows, IL 60008
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 190 customer surveys conducted through GuildQuality.
5
144
4
25
3
12
2
6
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/30/2020

No review comments provided

Review by
11/30/2020

“The gentleman from U.S. Waterproofing that came out was very professional and fixed our problem.”

Review by
11/30/2020

“U.S. Waterproofing stopped the water leak.”

Review by
11/30/2020

“The sales person offered a standard of services the person working stated could not be achieved. It was very disappointing. My sidewalk was cracked in the process of them trying to achieve what I was promised and they had to do some shotty cement work that doesn't come close to matching the color of my current cement. It looks worse.”

Review by
11/24/2020

“DENNIS!!! He is the best, has a great sense of humor, extremely knowledge about the product, and a good conversationalist. Also very patient as I am sure I drove him nuts with all the questions I was asking.”

Review by
11/24/2020

“Nice job on carpentry work”

Review by
11/20/2020

“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“Been quite some time since the work was done but the gentlemen that came to do the estimate and walk through was EXCELLENT”

Review by
11/20/2020

“The individual that came to my residence, unfortunately i don't remember his name.”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“The individual who came out the 2nd time to quote the foundation cracks was very professional and was excellent in how he worked with us.”

Review by
11/18/2020

“U.S. Waterproofing was very good at getting the work done efficiently.”

Review by
11/18/2020

“I've used U.S. Waterproofing before and I've always been very happy. I'd use them again in a heartbeat.”

Review by
11/18/2020

“Everyone I dealt with was great. The guy that gave the estimate, I was very impressed with him. The guy that did the work, I was also very impressed with him.”

Review by
11/18/2020

“I would like to recognize the sales person, Alex Wolfgang. I felt like he was honest.”

Review by
11/18/2020

“I'm very pleased with the initial meeting. We established what work needed to be done. They got the work scheduled. The crew is very professional and well trained. I have not had any issues since.”

Review by
11/18/2020

“i got what i expected”

Review by
11/18/2020

“They did the work that they said they would do.”

Review by
11/18/2020

“I had no problems with U.S. Waterproofing”

Review by
11/18/2020

“Someone at U.S. Waterproofing that I would like to recognize for their exceptional service is Jason Burger, who was the salesman that came out. He was very patient and courteous. I did call him with additional questions relating to the project. He was more than responsive.”

Review by
11/18/2020

“They provided good customer service.”

Review by
11/18/2020

“They do nice work when getting around to doing it.”

Review by
11/16/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Pete and Nick”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”

Review by
11/18/2019

No review comments provided

Review by
11/16/2019

“I believe his name was Doug(?) Rademacher. He was amazing. He was the only person out of 3 companies that actually dug outside and looked at the situation before providing a solution. Everyone else just said ?you're getting water? Ok well do this...? He knew his stuff and was honest and up front. I felt I could trust him and he didn't come off as ?salary.? I viewed him more as a trusted consultant than a salesman.”

Review by
10/14/2019

“They met my expectations. Everything was good.”

Review by
10/14/2019

“Everybody has been really great right from the start!”

Review by
10/14/2019

“I was very impressed with the thoroughness of the initial assessment.”

Review by
10/03/2019

“I would like to recognize Lashun Haggins for his exceptional service.”

Review by
10/01/2019

“The salesman we worked with Joe was great”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Ida wants to recognize her salesperson, Wolfgran. She gives him a five!”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

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Review by
09/30/2019

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Review by
09/30/2019

“Work was extended to 6 weeks due to company's??s lack of organization and incompetence.”

Review by
09/28/2019

No review comments provided

Review by
09/26/2019

“Chris Nielsen, Chris Nava”

Review by
09/25/2019

“I would like to recognize all of the employees of U.S. Waterproofing for exceptional service.”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/20/2019

“Overall, they did a good job.”

Review by
09/20/2019

“They met my expectations.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

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Review by
09/20/2019

No review comments provided

Review by
09/19/2019

“Excellent job all the way around.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I was very satisfied; they exceeded my expectations.”

Review by
09/18/2019

“U S Waterproofing saved our house from some major damage. Our basement wall had severe cracking. Since their repair we have not had any water damage and we have experienced some very severe weather. The repair team was fantastic from the first day they assured us that they would not leave until our basement was repaired.”

Review by
09/18/2019

“where great with communication and meeting my needs”

Review by
09/18/2019

“Very professional”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I cant remember everyone's name but they were all great”

Review by
09/18/2019

“The man who repaired my foundation cracks was the best highly recommend”

Review by
09/18/2019

“Have already referred someone”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

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Review by
09/18/2019

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Review by
09/18/2019

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Review by
09/18/2019

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Review by
09/18/2019

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Review by
02/28/2019

No review comments provided

Review by
02/28/2019

“They did their job.”

Review by
02/28/2019

“I prefer U.S. Waterproofing over Perma-Seal. U.S. Waterproofing is more targeted, precise, and specific to what the problems were. Perma-Seal wanted to do this whole big job; they were just looking to make a lot of money on it which is why I didn't use them.”

Review by
02/28/2019

No review comments provided

Review by
02/28/2019

“Mike Likvan was an outstanding salesperson. He didn't try to pressure you into making a deal, he explained things very well, and I would do business again with U.S. Waterproofing because of him. He was interested in helping the client, not just closing the deal. He was the first person who ran a hose across the front of the house to see where the leak was coming from. He was very thorough and interested in finding the root cause of the problem before recommending a solution.”

Review by
02/28/2019

“I appreciated the FACT that they offered multiple solutions. Permaseale has 1 solution, and it is expensive and intrusive. Have heart problem? Surgery. $10,000. Have a hang nail? Surgery. $10,000. Have a bad hair day? Surgery. $10,000. That's how I felt. They quoted me that price 10 years ago, and I was so desperate, I was going to do it until a relative stepped in.”

Review by
02/27/2019

No review comments provided

Review by
02/27/2019

No review comments provided

Review by
02/27/2019

“they did ok on concrete raising”

Review by
02/26/2019

“Everything was fine.”

Review by
02/25/2019

“I am very grateful for U.S. Waterproofing finding the reason for the leak we had over a year. They figured it out.”

Review by
02/25/2019

“They met my expectations in all areas.”

Review by
02/25/2019

“I would like to recognize everyone for their exceptional service.”

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