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FEATURED REVIEWS
“Gary Milligan was extremely helpful. He explained the process very well and imparted lots of information to me. The job supervisor (sorry, I don't remember his name... Matt?) was also helpful.”
“Can't sing their praises enough. Prompt, courteous, easy to talk to about the work they were doing and excellent attention to detail from start to finish. They are really knowledgeable and very good at what they do. Instilled 100% confidence from the outset. Kept me informed as they made their way through the project and as they finished up. Experts at what they do w/ great customer service throughout the process.”
“Work completed in two days - amazing!”
“They worked on a couple of different properties for me and did an excellent job on both.”
“They were good. They did foundation repair for us. They were excellent and there were no problems.”
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“Robert was great in letting us know each day what they were doing.”
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“The scheduling exceeded my expectations. We only had a 2-week window because we were closing on the house. They were able to fit us in in about a week and came out and got the job done with good quality. No one else could guarantee they could get it done.”
“The technician was very thorough and explained what he was doing. He was very nice. The salesman was very thorough and explained the schedule. Everyone who came out was great.”
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“With all of the areas, they met my expectations.”
“the work was completed quickly and it seems to be working.”
“The guy that came out has been here before and does a good job. He is quick, reliable, nice, and polite.”
“They met my expectations with their timing.”
“Atlas Restoration met and exceeded my expectations with their timeliness because they got everything done quickly.”
“Chris Heinz was very helpful.”
“The gentleman that did the job”
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“Atlas group of workers were fabulous already referred to others.”
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“Gary Milligan was extremely helpful. He explained the process very well and imparted lots of information to me. The job supervisor (sorry, I don't remember his name... Matt?) was also helpful.”
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“Can't sing their praises enough. Prompt, courteous, easy to talk to about the work they were doing and excellent attention to detail from start to finish. They are really knowledgeable and very good at what they do. Instilled 100% confidence from the outset. Kept me informed as they made their way through the project and as they finished up. Experts at what they do w/ great customer service throughout the process.”
“Work completed in two days - amazing!”
“Prompt, friendly service”
“They worked on a couple of different properties for me and did an excellent job on both.”
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“I liked their flexibility and the willingness to listen to my specific problem and come up with a custom solution that I wanted in the end. They did both foundation repair and waterproofing, but primarily waterproofing, for me. I would grade the overall experience with an A+. Cleanliness—they did everything I asked. Expertise—they were willing to do what I wanted. I had to explain what I needed them to do, and they did it. I have recommended them.”
“They were very thorough, very polite, cleaned up. They did a wonderful job, were here on time, and did what they said they were going to do. They did foundation work. I would give them an A overall. They jacked up the house and disturbed some of the walls, but that was not their house. They explained everything before they did it.”
“I liked the time they took to explain the process. It was garage foundation—just leveling the garage. I'd give them an A. I think punctuality was fine, I didn't have any complaints. I didn't have any complaints.”
“They offered alternative solutions for the issue that we had and they came back and completed it without extra cost. They were doing foundation repair. Overall, I'd give them an A.”
“They were able to come out quickly and do the work for us. So, we didn't have to wait a long time for them to do the service. It was foundation repair. I would give them an A+.”
“I liked that they were accurate in their estimates; they were on time, and did the job. They did foundation repair for me. I would grade the overall experience with an A+.”
“I liked that they were responsive and did exactly what I expected them to. They did foundation repair for me. I would grade the overall experience with an A+.”
“They were easy to work with. They did foundation repair for me. I'd give them A+ for the complete experience. I have no more problems.”
“I believe that they gave me a fair price with good quality work. A little bit of everything. I would grade them an A+.”
“The work they did was very good. They were doing foundation repair. I'd give them an A. They were very punctual.”
“They were good. They did foundation repair for us. They were excellent and there were no problems.”
“They were very courteous. I'd give them an A+. They did a great job.”
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“I liked that they were very responsive. There was a crack in the foundation, so they filled it. I would grade the overall experience with a B. There's nothing they could have done to improve the overall services. Nothing to complain about.”
“I would say the quick response, like the turnaround time from when I needed them to when they arrived is something I liked. Kind of both a foundation repair and waterproofing, I had a water issue. I would say they're a B. I had to have two different people come out. I would say the expertise part—the fact that we had to have two different people come out, I would like to improve on that. I mean, but overall, I did get my issue resolved so I was satisfied with it.”
“To do what they had to do at my house they had to coordinate a lot of stuff. One day, do this, one day do that, whatever. They did a really good job coordinating everything that needed to be done so there's no wasted time. They did foundation repair. Overall, I would give them a B for sure. I had to have them come back and they had to dig up a lot of earth because I had a crawlspace. I had to have them come back and flatten it out a little bit. They piled everything up in a corner, but they sent somebody out to do it. It wasn't that big of a deal. I'd be likely to recommend them.”
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“I'm very satisfied with the communications with the crew and quality of work!”
“Atlas came to fix a foundation crack, they were punctual, professional, polite and knowledgeable. It's been one year and the repair seems perfect. I would certainly recommend them to anyone needing this type of work. It's nice to know I have a go-to company to fix these types of major home repairs. ”
“Atlas was amazing. On time and very professional. They cleaned up every day and the job was incredible .”
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“Fine work. Would hire in future if needed.”
“The salesperson who came out to find the problem could not find the foundation crack and wanted to do all kinds of waterproofing at a very expensive price. Fortunately I found the crack myself and then they repaired it. The repair was fine and I have had no further problems but the original person who came out here was not good at diagnosing the problem.”
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“Excellent work, excellent service and great communication by all parties.”
“Overall Atlas did a fine job. My only complaint is an appearance issue: the bases of the jack stands to support the basement are misaligned with each other and with the stairs. A second attempt by Atlas failed to correct this.”
“I was pleased with every phase of their work. From consulting up front with multiple options, I was able to decide what was the best solution. I was not forced into a costly solution. With a lifetime guarantee of foundation repair, I'm assured the problem will stay fixed .”
“We needed replacement of the foundation under the main beam of 13 year old house. They did a great job and cleaned up and lined the crawl space. It had been a real mess and the concrete foundation piers had been crumbling.”
“The Atlas Rep was polite and professional. He worked quickly yet was thorough. He offered intelligent feedback and responses to questions. We recommend them and would use their services if ever needed. ”
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“They were great and professional and reasonably priced.”
“They're nice people who work hard and know how to do the job right!”
“Honest, Fast, Efficient, Knowledgeable.”
“Great job very customer orientated.”
“Satisfied with work.”
“Great job!”
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“I had a very positive experience with Atlas. Sales people very friendly and quite helpful when seeking advice. Back office was equally nice. Work seems to be fine, it is still quite new so it is hard to judge the waterproofing.”
“Great experience with Atlas from beginning to end. Professional, kind and they truly know their business!! ”
“The process to acquire the permits with the city of Chicago is long and, although I understand that, I would have appreciated periodic updates on the permit acquisition process. I had to contact Atlas to get updates and then was given the expeditors contact information, when I feel like he should've been contacting me. When you are paying a company a substantial amount of money to do a major repair to your home, I feel like they should keep you in the loop on the status of things - you shouldn't have to go seeking that information. When it comes to the actual work - the workers were on time, efficient and clean. They worked hard to get the job done in one week and they did an amazing job keeping our finished basement clean (one pier needed to be installed inside our home). I couldn't have been happier with the work. The last thing I would say is that it should've been made more clear in the beginning that the actual cost of the permit was not included in the contract. When we received our final bill and it was $95 more than I anticipated, I was definitely shocked. I looked back to our contract and they were correct that it was not included in the cost, but I think when you are budgeting for/figuring out how to finance a project of this magnitude, to have an extra $95 cost thrown on at the end can be very hard to manage. So, in my opinion, the fact that it is not included should be more explicitly stated and the approximate cost of the permit should be told to the homeowners in advance. ”
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“When Atlas Restoration came in, it was for the foundation. They did what they said. They also got a structural engineer who came out with his report, and part of it was that he could only see so much. He couldn't see below the ground, so he had very specific instructions for them—if they went down and saw certain things, then they would have to do things a little differently. It didn't extend beyond that point. The foundation for the garage is above ground at the back part of it, and there was a crack that was more of a weather crack as opposed to foundation shifting or settling. They installed large metal plates after filling the crack, and the plates wrap around and are bolstered into the foundation. They did a good job with what they had to do. They made sure that there wouldn't be a problem, and we've got an engineer report. Atlas Restoration earned an A grade.”
“They met me at my house and were really accommodating to my schedule. I’m a teacher, so it's hard to get away during a weekday and during a business hour. Also, their scope of work and their bid that they offered were good, and the work they performed was clean. They took care of everything, made everything look much nicer, and completely solved the problem, so that's why I would give them a positive report. We had some cracks in the foundation and running along the sidewalk on the side of our house. The people from Atlas Restoration were able to seal it up without damaging any of the finishes on the inside of the building itself. I would grade them as an A.”
“I was going to call them because I do have some water in my crawlspace, and I don't know where it's coming from. The worker was very courteous and worked well. I had no problem with that at all. They worked in the basement and the crawlspace, mostly. It was a foundation issue, and I still have it, because I need other work to be done on the side. I really thought that they would do the two stoops; I really was interested in that first. They don't do that—it's a separate thing—so I was disappointed in that. They deserve an A rating.”
“They did a really nice job on the crack repairs. They were very clean when they did it, and they cleaned up when they were done. They took pretty good care in actually doing the work, as well. This was sealing two cracks in the foundation—it was sealing one crack and then fixing a crack that had once been repaired that was leaking. I think I chose them for their price, and the company was recommended by some other people that had used them. I would give them an A.”
