“I liked their flexibility and the willingness to listen to my specific problem and come up with a custom solution that I wanted in the end. They did both foundation repair and waterproofing, but primarily waterproofing, for me. I would grade the overall experience with an A+. Cleanliness—they did everything I asked. Expertise—they were willing to do what I wanted. I had to explain what I needed them to do, and they did it. I have recommended them.”

“They were very thorough, very polite, cleaned up. They did a wonderful job, were here on time, and did what they said they were going to do. They did foundation work. I would give them an A overall. They jacked up the house and disturbed some of the walls, but that was not their house. They explained everything before they did it.”

“I liked the time they took to explain the process. It was garage foundation—just leveling the garage. I'd give them an A. I think punctuality was fine, I didn't have any complaints. I didn't have any complaints.”

“They offered alternative solutions for the issue that we had and they came back and completed it without extra cost. They were doing foundation repair. Overall, I'd give them an A.”

“They were able to come out quickly and do the work for us. So, we didn't have to wait a long time for them to do the service. It was foundation repair. I would give them an A+.”

“I liked that they were accurate in their estimates; they were on time, and did the job. They did foundation repair for me. I would grade the overall experience with an A+.”

“I liked that they were responsive and did exactly what I expected them to. They did foundation repair for me. I would grade the overall experience with an A+.”

“They were easy to work with. They did foundation repair for me. I'd give them A+ for the complete experience. I have no more problems.”

“I believe that they gave me a fair price with good quality work. A little bit of everything. I would grade them an A+.”

“The work they did was very good. They were doing foundation repair. I'd give them an A. They were very punctual.”

“They were good. They did foundation repair for us. They were excellent and there were no problems.”

“They were very courteous. I'd give them an A+. They did a great job.”

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“I liked that they were very responsive. There was a crack in the foundation, so they filled it. I would grade the overall experience with a B. There's nothing they could have done to improve the overall services. Nothing to complain about.”

“I would say the quick response, like the turnaround time from when I needed them to when they arrived is something I liked. Kind of both a foundation repair and waterproofing, I had a water issue. I would say they're a B. I had to have two different people come out. I would say the expertise part—the fact that we had to have two different people come out, I would like to improve on that. I mean, but overall, I did get my issue resolved so I was satisfied with it.”

“To do what they had to do at my house they had to coordinate a lot of stuff. One day, do this, one day do that, whatever. They did a really good job coordinating everything that needed to be done so there's no wasted time. They did foundation repair. Overall, I would give them a B for sure. I had to have them come back and they had to dig up a lot of earth because I had a crawlspace. I had to have them come back and flatten it out a little bit. They piled everything up in a corner, but they sent somebody out to do it. It wasn't that big of a deal. I'd be likely to recommend them.”

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“I'm very satisfied with the communications with the crew and quality of work!”

“Atlas came to fix a foundation crack, they were punctual, professional, polite and knowledgeable. It's been one year and the repair seems perfect. I would certainly recommend them to anyone needing this type of work. It's nice to know I have a go-to company to fix these types of major home repairs.  ”

“Atlas was amazing. On time and very professional. They cleaned up every day and the job was incredible .”

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“Fine work. Would hire in future if needed.”

“The salesperson who came out to find the problem could not find the foundation crack and wanted to do all kinds of waterproofing at a very expensive price. Fortunately I found the crack myself and then they repaired it. The repair was fine and I have had no further problems but the original person who came out here was not good at diagnosing the problem.”

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“Excellent work, excellent service and great communication by all parties.”

“Overall Atlas did a fine job. My only complaint is an appearance issue: the bases of the jack stands to support the basement are misaligned with each other and with the stairs. A second attempt by Atlas failed to correct this.”

“I was pleased with every phase of their work. From consulting up front with multiple options, I was able to decide what was the best solution. I was not forced into a costly solution. With a lifetime guarantee of foundation repair, I'm assured the problem will stay fixed .”

“We needed replacement of the foundation under the main beam of 13 year old house. They did a great job and cleaned up and lined the crawl space. It had been a real mess and the concrete foundation piers had been crumbling.”

“The Atlas Rep was polite and professional. He worked quickly yet was thorough. He offered intelligent feedback and responses to questions. We recommend them and would use their services if ever needed. ”

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“They were great and professional and reasonably priced.”

“They're nice people who work hard and know how to do the job right!”

“Honest, Fast, Efficient, Knowledgeable.”

“Great job very customer orientated.”

“Satisfied with work.”

“Great job!”

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“I had a very positive experience with Atlas. Sales people very friendly and quite helpful when seeking advice. Back office was equally nice. Work seems to be fine, it is still quite new so it is hard to judge the waterproofing.”

“Great experience with Atlas from beginning to end. Professional, kind and they truly know their business!! ”

“The process to acquire the permits with the city of Chicago is long and, although I understand that, I would have appreciated periodic updates on the permit acquisition process. I had to contact Atlas to get updates and then was given the expeditors contact information, when I feel like he should've been contacting me. When you are paying a company a substantial amount of money to do a major repair to your home, I feel like they should keep you in the loop on the status of things - you shouldn't have to go seeking that information. When it comes to the actual work - the workers were on time, efficient and clean. They worked hard to get the job done in one week and they did an amazing job keeping our finished basement clean (one pier needed to be installed inside our home). I couldn't have been happier with the work. The last thing I would say is that it should've been made more clear in the beginning that the actual cost of the permit was not included in the contract. When we received our final bill and it was $95 more than I anticipated, I was definitely shocked. I looked back to our contract and they were correct that it was not included in the cost, but I think when you are budgeting for/figuring out how to finance a project of this magnitude, to have an extra $95 cost thrown on at the end can be very hard to manage. So, in my opinion, the fact that it is not included should be more explicitly stated and the approximate cost of the permit should be told to the homeowners in advance. ”

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“When Atlas Restoration came in, it was for the foundation. They did what they said. They also got a structural engineer who came out with his report, and part of it was that he could only see so much. He couldn't see below the ground, so he had very specific instructions for them—if they went down and saw certain things, then they would have to do things a little differently. It didn't extend beyond that point. The foundation for the garage is above ground at the back part of it, and there was a crack that was more of a weather crack as opposed to foundation shifting or settling. They installed large metal plates after filling the crack, and the plates wrap around and are bolstered into the foundation. They did a good job with what they had to do. They made sure that there wouldn't be a problem, and we've got an engineer report. Atlas Restoration earned an A grade.”

“They met me at my house and were really accommodating to my schedule. I’m a teacher, so it's hard to get away during a weekday and during a business hour. Also, their scope of work and their bid that they offered were good, and the work they performed was clean. They took care of everything, made everything look much nicer, and completely solved the problem, so that's why I would give them a positive report. We had some cracks in the foundation and running along the sidewalk on the side of our house. The people from Atlas Restoration were able to seal it up without damaging any of the finishes on the inside of the building itself. I would grade them as an A.”

“I was going to call them because I do have some water in my crawlspace, and I don't know where it's coming from. The worker was very courteous and worked well. I had no problem with that at all. They worked in the basement and the crawlspace, mostly. It was a foundation issue, and I still have it, because I need other work to be done on the side. I really thought that they would do the two stoops; I really was interested in that first. They don't do that—it's a separate thing—so I was disappointed in that. They deserve an A rating.”

“They did a really nice job on the crack repairs. They were very clean when they did it, and they cleaned up when they were done. They took pretty good care in actually doing the work, as well. This was sealing two cracks in the foundation—it was sealing one crack and then fixing a crack that had once been repaired that was leaking. I think I chose them for their price, and the company was recommended by some other people that had used them. I would give them an A.”

“The Atlas Restoration people were really good, and they did exactly what they promised. They were the most commonsense company that we worked with. We had some drainage stuff on the side of the house between the foundation wall and the fireplace, and everybody else wanted the water company to come in. These guys actually stopped the water from coming into the house. We had a very good experience with them. They get an A rating from me.”

“Everything was good. They were professional and courteous. They came in and did what they needed to do. I think they were sealing the foundation cracks that we had. It was a new home, and when we had it inspected, it looked like there were some cracks in the foundation. We wanted to get on top of that before there were issues. I certainly don't have any complaints, so they get an A.”

“It was very good. They did really good work and charged us a very reasonable rate, and I would use them again. They were sealing a crack in our foundation. The whole process took two weeks. The actual work was done in about three hours, but they had to come out, estimate, and size it. An A grade sounds good for them.”

“It was good work. They sealed a crack in my basement foundation. It took a number of hours. They were very professional in what they did, and they were firm on their quote. They followed through on everything they said they were going to do, and it has worked to my expectations. I would give them an A.”

“It was fine. Atlas Restoration got the job done, and it was done OK. They were prompt, they did a good job, and they cleaned up. So far, so good—this was the foundation that they worked on. I think they would probably be an A-grade company right now.”

“I really had a good experience because of the time the tech spent in going over details. Then, the crew themselves that came were really confident and clean. They were great. They sealed a couple of foundation cracks. An A would definitely be their grade.”

“I liked their knowledge about what they were doing, the fact that they were not prescribing a huge remedy for a small problem—it was a simple a fix and their advice was economical—and just that they were reliable. There were some very small cracks in our foundation and crawlspace walls that needed to be filled. It would be an A grade from me.”

“They're timely, responsive, and organized. The project turnaround was performed correctly, and the job site was left clean afterward. They were repairing a foundation crack and sealing it from the exterior. I chose the company because it was recommended by my next-door neighbor. It’s an A from me.”

“They did a very good job. The people were very efficient. They explained everything to us, showed us what they were going to do, and then they did it. Atlas Restoration did a fine job when they did the foundation. They're an A.”

“Atlas Restoration did it quick and did it well. They were professional, and I was pleased by their work. I had a crack in the foundation. They put some filling in the crack, and then they sealed the crack. I would say they deserve an A.”

“The basement is completely dry, so it was a good job by Atlas Restoration. The people did a good, fast job. It was only a one-day job. It was a water leak and a wet basement, and they fixed the foundation. I would give them an A rating.”

“It seemed like the work was good, and the price seemed fair. There was a crack in the foundation. Atlas Restoration’s price was a little bit better—that's why I chose them. I guess their grade would be an A for excellent.”

“The final product was good. It was efficient and quick, and the price was fair. We had a crack in the foundation. I got a couple of estimates. I would say they deserve an A; I didn't have any problems.”

“I liked their cleanliness and timeliness. They did foundation repair for a crack in the foundation. I chose Atlas Restoration because I had worked with them previously, and they're an A.”

“The tech that came in was knowledgeable, friendly, and very accommodating, and he respected my house. He did great work. He did foundation crack sealing, and I would grade them as an A.”

“It took a few iterations to get everything working properly but it's good now. It was waterproofing for my house. There were cracks in the foundation that needed for an interior drain tunnel. I didn't really deal with them very much directly, my wife did. The first guy that came out from Atlas recommended a waterproofing barrier on the exterior of the house and that seemed to work for a few months but then the problem came back. There were some cracks to repair and they repaired the cracks. They came back again and they finally did the drain tunnel and everything was fine. It cost a lot more than I wanted it to but it's worth it. They're a B. I would probably recommend them.”

“They seemed to know what they were doing and did a good job in a timely way. They did some foundation work on our house. We live in an older home and they removed some older foundation that was buckling and they replaced it. They repoured the foundation in that area. I looked at about two different companies and they seemed to know what they were doing and it made sense when they explained and their pricing seemed reasonable for what we were doing. I would say they're probably a B+. There was a couple of little issues like for example when they first dug around the foundation, they hit a water pipe and it broke. That was kind of a problem. I just wish they didn't do that. There was a little bit of a communication issue but everything was a problem, they dealt with it. They were great at communicating and everything was fine. Every time we had an issue, they were right on the spot to deal with it but some of the issues, I was surprised we had them. I would recommend the company to somebody else.”

“They sealed some cracks in the foundation, and they also put an exterior drain on the front of the house to collect any water that got pooled. I think the price was fair, and the work was quality. I haven't had any water in my basement since they did it. I picked three companies, and they were like in the middle as far as price. Then, one of the other companies tried to sell me something that was not what I needed. They were all pretty similar, but I just thought the work Atlas proposed was the most reasonable. I would say they’re an A.”

“They did patches on my foundation, and they did a good job. They cleaned up after themselves, which was a good thing. I had a slight problem with leakage on the major patchwork, and they responded to that right away. They came out and did a little bit of a repair job on it, and so far after two heavy rain storms, it's not leaking. I'm happy as a lark. I would say it's excellent. They did a great job.”

“Atlas Restoration was very professional. They put in seven piers to support our foundation, and they did a good job. They seemed to know what they were doing, and they cleaned up after themselves. I’m very happy with their work. I would give them an A.”

“I guess we won't really know how well the system works until it's been a few years. So far it's been positive. There weren't a whole lot of options. We like their system and we needed to restore our foundation. I would pick the second one you said. I was under the impression they were going to fix the exterior cracks in the foundation that we had discussed above grade level all the way through to waterproof them and close them up. When I brought it to the foreman's attention as they were getting ready to leave. He threw some black tar on the cracks that I referenced but that didn't really seem like what I was talking about when I said waterproof them and have them sealed. So while they did throw something on them, I'm not sure that that was exactly what the sales man described to me as what the process would be. Not necessarily a rush, but black tar isn't really sealed, wrapping, and one of the cracks actually was above grade that they didn't actually do anything to because they said they were only fixing stuff below grade which again wasn't exactly my understanding of what the salesman said. It could be a communication issue, but for the amount of money I spent, it seems like they could've done a thorough job of fixing the foundation cracks both above and below grade and wrapping them not just putting some black tar on the surface.”

“Atlas Restoration repaired a crack in the foundation. It was fine. It was quick; they were in and out, and they did the job with no problems. Part of why I chose them was a recommendation from a friend. I think it was excellent work, and I have no complaints.”

“A portion of my foundation was sinking, so they put in some piers to shore it up. They had good service. They got the work done on time and did good, quality work. I have no complaints. I chose them based on price and their overall help as I was trying to figure out the issue. They deserve an A.”

“Atlas Restoration fixed a crack in my foundation. They went above and beyond what I expected, and everybody I dealt with was very nice, professional, and helpful. I’d give them an A.”

“They got here when they said they'd be here and very responsive on coming out to take a look on what work needed to be done. They did some foundation crack work. I'd give them a B.”

“Atlas Restoration put in five piers and underpinnings on a garage, and they attached the garage walls. It has been a job that I'd been putting off for a long time. Then, it started acting up again, but I think I had looked at the company sometime back and thought they seemed pretty good. They were just very thorough and did the job well. I’d give them an A grade.”

“They put piers under the foundation of our garage. There really aren't that many people who do that, so I think we just had two estimates. I think someone had referred Atlas, so we ended up going with them. I guess the only thing was that we had a couple delays, but I don't know if that was their doing so much as weather related. I would say they were an A-.”

“We used Atlas Waterproofing. They reinforced the walls, special fabric and cut off the cracks, you know. I didn't have any communication issues. I'd give them an A.”