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“I don't remember the lead guys name, but he was great. Actually, all of the guys that worked in my home were great.”

“The quality of workmanship, knowledge, integrity, and honesty of the staff was great.”

“Harts Services met and exceeded my expectations because it was all perfect.”

“They were here at the time they said they would be, and they provided quality workmanship. Every time we have called Harts Services they have been efficient and provided excellent service. If there was anything else we needed to have repaired while they were here, they would take the time to look at it and discus what needed to be done.”

“I would like to recognize the receptionist and the technician for their exceptional service. The receptionist was extremely helpful. I was super stressed out and her customer service skills were fantastic. She is a great representative for Hart's! The technician that came out that did the service was wonderful. He explained everything, gave me ideas, told me what I needed to do in the future, and when he left I felt like I knew all of my options.”

“The timeliness of the project was great.”

“Harts Services is a wonderful family owned business. They did a great job taking care of my problem.”

“No way do we recommend Harts Services. We tell everyone we know how bad their service is.”

“I've had to have them out here two or three times because it wasn't done right. It was leaking. The pipe was broke. They had to glue it together when the man put the sheet rock up. He discovered it and had to fix the pipe for me. I had him take a picture so they would know. I liked the people, but they were training new people, and they had to leave them for a few minutes to go do their part. They didn't leave the property. They had to leave the person to do another part of my house, and when they did that, the new guy probably did what they could. They have it on record because I called it.”

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“They met or exceeded my expectations for being on time.”

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“They were really timely in their response to request for service. They were very responsive and very helpful.”

“They did a great job.”

“Andrew provided exceptional service.”

“responsive, friendly and quality service”

“I do not remember the names, but the whole team provided exceptional service.”

“All technicians”

“Whoever did my last drain cleaning. I don't remember his name but I felt he went above and beyond.”

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“Very professional service to analyze the problem and make the necessary repairs. Prompt courteous workers who also did a good job of cleaning up”

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“Harts Services met/exceeded my expectations with the quality of work provided.”

“Harts Services came out for the faucets, and I asked him about the hot water heater at that time. He did that as well, and that was very nice.”

“They were all pretty helpful.”

“All expectations were met or exceeded.”

“We had a little issue in the beginning. They went above and beyond and made us a happy customer.”

“I would like to recognize the person who did the job for exceptional service. I don't remember his name.”

“The woman I spoke with was very polite. The guy that came out was very neat and clean.”

“The service tech was awesome!”

“They met or exceeded my expectations by fixing the drain in the bathtub. They went around and checked all the pipes explaining everything to me and were very careful to cover everything on the inspection.”

“The two crew guys were really good.”

“Harts Services changed out my kitchen faucet and did a good job. They also changed out my bathroom toilet.”

“They did not meet any of my expectations.”

“Overpriced and didn't show up when scheduled”

“Communication started of great, then I had to keep calling to get a response. They charged for the work before they had even started. There was a leak at the shut off they installed behind washer that we found after a week, also a leak at the new hot water heater. They left old pipes under the house. Did not contact us in regards to a final inspection. Cuts in sheetrock where terrible, and did not clean up pieces of sheetrock and debris left between beams in bathroom.”

“I would be proud to recommend your company to a friend. All the employees that we have had interaction with, have been very professional. Especially love the the follow through and follow up.”

“will have back to fix bathroom sink drain !”

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“If anybody called and asked me, I'd be glad to tell them. I'm really happy with it. So far, everything is going down the drain smoothly. Everything's working well.”

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“It is very expensive.”

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“Told me i had to buy the whole pump for the fitting that was leaking, Found that was not the case. took 3 visits to get the leak fixed”

“No comment”

“I hope nobody else asks this company to assist them with anything. They will definitely take advantage of the customer.”

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“I would say that their responsiveness definitely exceeded my expectations.”

“They sent a text with the technicians name and picture, so I knew who I was dealing with and that was helpful.”

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“I would like to recognize the salesperson for his exceptional service.”

“Both of the technicians were good.”

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“John and James were both really good.”

“Harts Services met my expectations with the installation.”

“Harts Services didn't fix the problem so that was the only issue that I had. I can't answer many questions because I wasn't here when he work was done. I feel like it wouldn't be fair.”

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“Harts Services was willing and did what I asked them to do which was great.”

“The person that did the inspection and sold me the hotwater heater was exceptional!”

“Their customer service exceeded my expectations! The lady I spoke with on the phone was always very nice and helpful.”

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“Harts services prices are excessively high.”

“Jared was super nice.”

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“They arrived on time with the replacement unit and quickly completed the job and cleaned up.”

“the guys in the field did a really good job, the communication, coordination and follow from the office staff was extremly poor.”

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“Yes, the plumber that came out to my home did a great job. He really went out of his way to help with the cost.”

“I was impressed by the timeliness and friendliness of the technician, but I believe the technician was just trying to sell me more services. Harts Services offered me a gift card to give them a review, and I do not think that it is ethical. I would not want a review to be sponsored by the company.”

“The only person I met was the guy who came and did the job, and I don't remember his name. He did a good job.”

“I can't remember their names, but there were two main guys. One came out on a Friday and the other came out on a Monday.”

“We were really impressed with the way they used the snake to fix our garbage disposal. They were very knowledgeable, and everything they said would happen happened.”

“I was satisfied with the customer service.”

“I wasn't completely satisfied with the whole thing, but it wasn't horrible. They fixed what they needed to fix.”

“I really didn't interact with them; my husband did.”

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“Hi! I'm so happy that I was able to work with Harts! Aurora worked so fast to get a service person out even when it was late. She also reached out to me again after the work was done to make sure it was done to my satisfaction. And my service man, James was so personable and professional. He explained everything and worked quickly. I know I'll be calling Harts again when I have to do more plumbing work in the future. I do have to say how much I appreciate getting a text with information about James and what he looked like. That made me feel even more comfortable- great business strategy!”

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“Steve and his partner.”

“I would like to recognize James for his exceptional service; he answered my questions and educated me on plumbing. He also gave us a new tankless water heater, and I highly recommend him. I would like to recognize David who is experienced with outside plumbing issues, and he answered my questions and was knowledgeable. Lastly, I would like to recognize Eric; I think that was his name was nice and professional.”

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“I felt they were really responsive and were very professional. They called me to let me know what was going on, got permission to do everything, and did a really good job. They were really efficient. Later, one gal in the office helped me find someone to repair the drywall.”

“I would like to recognize Ben, I felt comfortable with him doing my work.”

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“They were able to diagnose the problem which ended up costing less money than we originally thought, whereas they could have just charged me for the higher cost repair since I would not have known any better.”

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