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FEATURED REVIEWS
“I would like to recognize James for his exceptional service; he answered my questions and educated me on plumbing. He also gave us a new tankless water heater, and I highly recommend him. I would like to recognize David who is experienced with outside plumbing issues, and he answered my questions and was knowledgeable. Lastly, I would like to recognize Eric; I think that was his name was nice and professional.”
“I'd like to thank Aurora for her awesome job of keeping in touch with me, it was hard for me to communicate as I work Monday through Friday and after a lot of phone tag she was still super polite and great to talk to and scheduling was a breeze. And then I'd also like to thank Ryan for coming out and doing an outstanding job. He was totally clean, very informative, professional, and didn't mind me hovering over him and asking him questions. He was super fun to talk to at 8am when he was over.”
“I would like to recognize the service for his exceptional service. He was really good. He was training a new person, and he was efficient in sharing and explaining everything. I think it's a great thing to share and transfer the knowledge to a newcomer, and I think he is a great asset to the company.”
“They did an awesome and terrific job.”
“They are excellent.”
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“I would say that their responsiveness definitely exceeded my expectations.”
“They sent a text with the technicians name and picture, so I knew who I was dealing with and that was helpful.”
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“I would like to recognize the salesperson for his exceptional service.”
“Both of the technicians were good.”
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“John and James were both really good.”
“Harts Services met my expectations with the installation.”
“Harts Services didn't fix the problem so that was the only issue that I had. I can't answer many questions because I wasn't here when he work was done. I feel like it wouldn't be fair.”
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“Harts Services was willing and did what I asked them to do which was great.”
“The person that did the inspection and sold me the hotwater heater was exceptional!”
“Their customer service exceeded my expectations! The lady I spoke with on the phone was always very nice and helpful.”
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“Harts services prices are excessively high.”
“Jared was super nice.”
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“They arrived on time with the replacement unit and quickly completed the job and cleaned up.”
“the guys in the field did a really good job, the communication, coordination and follow from the office staff was extremly poor.”
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“Yes, the plumber that came out to my home did a great job. He really went out of his way to help with the cost.”
“I was impressed by the timeliness and friendliness of the technician, but I believe the technician was just trying to sell me more services. Harts Services offered me a gift card to give them a review, and I do not think that it is ethical. I would not want a review to be sponsored by the company.”
“The only person I met was the guy who came and did the job, and I don't remember his name. He did a good job.”
“I can't remember their names, but there were two main guys. One came out on a Friday and the other came out on a Monday.”
“We were really impressed with the way they used the snake to fix our garbage disposal. They were very knowledgeable, and everything they said would happen happened.”
“I was satisfied with the customer service.”
“I wasn't completely satisfied with the whole thing, but it wasn't horrible. They fixed what they needed to fix.”
“I really didn't interact with them; my husband did.”
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“Hi! I'm so happy that I was able to work with Harts! Aurora worked so fast to get a service person out even when it was late. She also reached out to me again after the work was done to make sure it was done to my satisfaction. And my service man, James was so personable and professional. He explained everything and worked quickly. I know I'll be calling Harts again when I have to do more plumbing work in the future. I do have to say how much I appreciate getting a text with information about James and what he looked like. That made me feel even more comfortable- great business strategy!”
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“Steve and his partner.”
“I would like to recognize James for his exceptional service; he answered my questions and educated me on plumbing. He also gave us a new tankless water heater, and I highly recommend him. I would like to recognize David who is experienced with outside plumbing issues, and he answered my questions and was knowledgeable. Lastly, I would like to recognize Eric; I think that was his name was nice and professional.”
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“I felt they were really responsive and were very professional. They called me to let me know what was going on, got permission to do everything, and did a really good job. They were really efficient. Later, one gal in the office helped me find someone to repair the drywall.”
“I would like to recognize Ben, I felt comfortable with him doing my work.”
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“They were able to diagnose the problem which ended up costing less money than we originally thought, whereas they could have just charged me for the higher cost repair since I would not have known any better.”
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“Harts Services met all of my expectations.”
“I would like to recognize Ethan.”
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“James was kind and professional. Superb in every way.”
“I was most satisfied with their quickness.”
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“James - Plumbing Expert Agent 007”
“They were very organized and courteous.”
“Speed, great service, and reasonable pricing”
“Steven was so helpful, professional and informative! Will request him for any future plumbing needs.”
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“The installer did just what he said he would do good job 5 stars”
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“I was very pleased with the work that Hart's did at my home. They were truly professional and explained every detail of the fixes that needed to be done.”
“A little bit too pricey for just a small repair.”
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“They were timely and competently skilled.”
“I'd like to thank Aurora for her awesome job of keeping in touch with me, it was hard for me to communicate as I work Monday through Friday and after a lot of phone tag she was still super polite and great to talk to and scheduling was a breeze. And then I'd also like to thank Ryan for coming out and doing an outstanding job. He was totally clean, very informative, professional, and didn't mind me hovering over him and asking him questions. He was super fun to talk to at 8am when he was over.”
“Aaron was really up front and seemed really knowledgeable.”
“I would like to recognize the guy that came out, he was friendly, courteous, and knew what he was doing.”
“The plumber was friendly and helpful and the response time was quick.”
“I don't remember her name, but I would like to recognize the scheduler for her exceptional service. I had to put them off a couple of times because I wasn't ready to do the work and they were very good about giving me enough time to get my dogs somewhere so they could come in and do the work.”
“I would like to recognize the plumber for his exceptional service.”
“They met all my expectations, and they were prompt and timely.”
“I would like to recognize the office staff for their exceptional service. They were very efficient and customer oriented.”
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“Jason Mahaffey came to our rescue when our outside above ground water pipe burst. It looked like a Bellagio casino fountain. He arrived in less than an hour an dispatched the problem within another hour. If I'm not mistaking I think he had a cape on. Seriously, he was courteous and personable. PS: He even shoveled the snow off our front door steps because I have a leg cast and couldn't do it myself. He's the guy to call for any future plumbing issues. Paul & Gretta”
“I was most satisfied with the timely manner in which they came out.”
“They are excellent.”
“I would like to recognize the man who came out to fix the drain from Harts Services. He did a great job, and was very personable.”
“Customer Service was exceptional. They communicated before, during & after the job was done.”
“They met /exceeded my expectations in the time frame and quality of work.”
“The technician who came out should be recognized.”
“Harts services met my expectations. It was an emergency situation where my water heater needed to be replaced. I called them at 2:30 in the morning, and my water heater was replaced within 12 hours.”
“I would like to recognize the service for his exceptional service. He was really good. He was training a new person, and he was efficient in sharing and explaining everything. I think it's a great thing to share and transfer the knowledge to a newcomer, and I think he is a great asset to the company.”
“Overall, the customer service was great.”
“They met all of my expectations.”
“I would like to recognize Steven.”
“Everything exceeded my expectations. Ryan was professional, honest, knowledgeable, and I can't say enough how great their service was.”
“All areas of the job they did are perfect to me.”
“Harts Services exceeded my expectations in every other way than the quote for a future job.”
“I would like to recognize my plumber Ethan. I think it is absolutely amazing that I remember his name after so many weeks. That is the kind of impression he left on me. He was very informative and also took the extra time to talk to my son who is thinking about becoming a plumber. He went above my expectations.”
“I would definitely like to recognize the technician that provided the service. I believe his name was James but I am not sure.”
“They met all of my expectations.”
“They did an awesome and terrific job.”
“You can't get any better than five stars. They did a great job!”
“Ethan was terrific.”
“The gentleman that came out to do the work on the septic tank.”
“I don't remember their names.”
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“I appreciate they came back to check for the leak.”
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