Harts Services
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Harts Services has received 4.4 out of 5 stars based on 198 customer surveys conducted through Our Research Partners.
5
148
4
14
3
18
2
10
1
8
4th year as a Best Pick Call
"At Harts Services we believe every customer deserves respect and a positive experience. In fact, it's our mission. Our aim is to provide professional, top-quality, value-added solutions you can rely on at competitive rates. We maintain a highly trained and motivated staff to deliver these things with courtesy and precision."

Dan Hartsough | Owner
Company Information
Services Offered
Harts Services offers residential and commercial repair and installation of plumbing fixtures, sump pumps, water heaters, and water and sewer lines. The company also provides sewer and drain cleaning for clogged and slow drains; leak detection; water softeners; and water quality testing. Harts Services provides maintenance plans and free second opinion quotes.
Warranty
Harts Services offers a two-year clog-free guarantee, a ten-year guarantee on full sewer and complete water line replacements, and a one-year guarantee on all other services.
Company History
The local, family-owned-and-operated company was founded in 2013.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor, Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish
Address
1120 Pacific Avenue
Tacoma, WA 98504
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
HARTSS*824P4

Compiled Score:

Harts Services has received 4.4 out of 5 stars based on 198 customer surveys conducted through Our Research Partners.
5
148
4
14
3
18
2
10
1
8
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/05/2021

No review comments provided

Review by
07/05/2021

No review comments provided

Review by
07/03/2021

No review comments provided

Review by
06/15/2021

No review comments provided

Review by
06/03/2021

No review comments provided

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

“They were here at the time they said they would be, and they provided quality workmanship. Every time we have called Harts Services they have been efficient and provided excellent service. If there was anything else we needed to have repaired while they were here, they would take the time to look at it and discus what needed to be done.”

Review by
06/01/2021

“Harts Services is a wonderful family owned business. They did a great job taking care of my problem.”

Review by
06/01/2021

“Harts Services quickly responded to our emergency service call, and they were affordably priced.”

Review by
06/01/2021

No review comments provided

Review by
05/31/2021

“No way do we recommend Harts Services. We tell everyone we know how bad their service is.”

Review by
05/28/2021

“I've had to have them out here two or three times because it wasn't done right. It was leaking. The pipe was broke. They had to glue it together when the man put the sheet rock up. He discovered it and had to fix the pipe for me. I had him take a picture so they would know. I liked the people, but they were training new people, and they had to leave them for a few minutes to go do their part. They didn't leave the property. They had to leave the person to do another part of my house, and when they did that, the new guy probably did what they could. They have it on record because I called it.”

Review by
05/24/2021

No review comments provided

Review by
05/22/2021

No review comments provided

Review by
05/22/2021

No review comments provided

Review by
05/21/2021

No review comments provided

Review by
05/21/2021

No review comments provided

Review by
05/20/2021

No review comments provided

Review by
05/18/2021

“responsive, friendly and quality service”

Review by
05/15/2021

“They were always responsive, very professional, service was exem no issues”

Review by
05/13/2021

“Very professional and thorough. Can't beat their drain cleaning special.”

Review by
05/13/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

“Very professional service to analyze the problem and make the necessary repairs. Prompt courteous workers who also did a good job of cleaning up”

Review by
05/11/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

“The guy was very professional!”

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

“They were expensive. I had to have them to come back twice, the second time with a supervisor because the work the first time was rather sloppy.”

Review by
05/10/2021

“Overpriced and didn't show up when scheduled”

Review by
05/10/2021

“Communication started of great, then I had to keep calling to get a response. They charged for the work before they had even started. There was a leak at the shut off they installed behind washer that we found after a week, also a leak at the new hot water heater. They left old pipes under the house. Did not contact us in regards to a final inspection. Cuts in sheetrock where terrible, and did not clean up pieces of sheetrock and debris left between beams in bathroom.”

Review by
05/09/2021

“I would be proud to recommend your company to a friend. All the employees that we have had interaction with, have been very professional. Especially love the the follow through and follow up.”

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

No review comments provided

Review by
05/07/2021

No review comments provided

Review by
05/07/2021

No review comments provided

Review by
05/07/2021

“If anybody called and asked me, I'd be glad to tell them. I'm really happy with it. So far, everything is going down the drain smoothly. Everything's working well.”

Review by
05/07/2021

“It is very expensive.”

Review by
05/07/2021

“I had new water pipes installed to the kitchen, ordered two bathroom sinks, and a tank-less water heater put in. Overall the workers were very efficient, and fast. So fast that they forgot a sink and I had to call to have them return to install the sink. The fixtures in the sink that was installed was loose and had to have them return to tighten it when they came back with the missing sink. The shower fixtures in both bathrooms were loose after they cut through the wall to access the pipes. At the very beginning I let their office know that the bill would be paid by the Trust which purchased the home. This was understood. At the end of the job, they demanded immediate payment. I provided the information to the attorney who would send them the payment due, (over $15,000), and they provided the information where and to whom to send it. They accidentally gave me the wrong information so the check was returned. I received a call from one of the supervisors/manager of Hart's who threatened me with potential legal action if I didn't pay immediately. After some time they discovered that they had not given me the correct address but never apologized for what I deemed was rude behavior at the very least. When a local contractor came to replace the kitchen floor he found a clamp/vise still attach to a pipe. All these things left me in a position to never recommend Hart's to anyone. I hesitated to say anything because the regular workers were extremely polite and worked very hard. The job supervisor keep me informed as to the process and reasoning for certain aspects to the overall project. Someone did not check the job after it was done to make sure it had all been completed, and when I called to complain they acted like they were doing me a favor to bring a sink that had been ordered. The only reason I gave them two stars instead of one is because the workers deserved credit for their attitude and work ethics.”

Review by
05/07/2021

“Told me i had to buy the whole pump for the fitting that was leaking, Found that was not the case. took 3 visits to get the leak fixed”

Review by
05/07/2021

“I hope nobody else asks this company to assist them with anything. They will definitely take advantage of the customer.”

Review by
01/11/2021

No review comments provided

Review by
01/11/2021

No review comments provided

Review by
01/11/2021

No review comments provided

Review by
12/01/2020

No review comments provided

Review by
11/30/2020

No review comments provided

Review by
11/28/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/27/2020

“Harts Services did a really good job but I'm 77 years old and they charged me $4,000. I bought the tub myself. I thought they did a great job but they sent a too many people and th eprice was too high. I bought the sink myself and all they had to do was attach them to drains. They sent 4 people out and spent 4 hours so that's about $1,000 a man to attach a tub and a sink. They did add some kind of a drain but for me to buy the equipment it was still too high. My children were mad at me because they said I was being taken advantage of.”

Review by
11/27/2020

“Harts Services didn't fix the problem so that was the only issue that I had. I can't answer many questions because I wasn't here when he work was done. I feel like it wouldn't be fair.”

Review by
11/25/2020

No review comments provided

Review by
11/18/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

“It was expensive.”

Review by
11/14/2020

“They arrived on time with the replacement unit and quickly completed the job and cleaned up.”

Review by
11/14/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
04/10/2019

No review comments provided

Review by
04/10/2019

No review comments provided

Review by
03/13/2019

No review comments provided

Review by
03/06/2019

“Harts Services quoted me an astronomical amount for a job that I could do for fifty dollars.”

Review by
03/05/2019

“Harts is so good that we're talking about having our hot water heater replaced by them. We're looking at them for other jobs in our home as well.”

Review by
03/05/2019

No review comments provided

Review by
03/05/2019

No review comments provided

Review by
03/05/2019

No review comments provided

Review by
03/05/2019

No review comments provided

Review by
02/23/2019

No review comments provided

Review by
02/23/2019

No review comments provided

Review by
02/23/2019

No review comments provided

Review by
02/22/2019

No review comments provided

Review by
02/22/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: