Harts Services
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Harts Services has received 4.4 out of 5 stars based on 67 customer surveys.
5
46
4
10
3
7
2
0
1
4
1st year as a Best Pick Call
"At Harts Services we believe every customer deserves respect and a positive experience. In fact, it's our mission. Our aim is to provide professional, top-quality, value-added solutions you can rely on at competitive rates. We maintain a highly trained and motivated staff to deliver these things with courtesy and precision."

Dan Hartsough | Owner
Company Information
Services Offered
Harts Services offers residential and commercial repair and installation of plumbing fixtures, sump pumps, water heaters, and water and sewer lines. The company also provides sewer and drain cleaning for clogged and slow drains; leak detection; water softeners; and water quality testing. Harts Services provides maintenance plans and free second opinion quotes.
Warranty
Harts Services offers a two-year clog-free guarantee, a ten-year guarantee on full sewer and complete water line replacements, and a one-year guarantee on all other services.
Company History
The local, family-owned-and-operated company was founded in 2013.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
9523 19th Avenue East Suite A
Tacoma, WA 98445
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
HARTSS*824P4

Compiled Score:

Harts Services has received 4.4 out of 5 stars based on 67 customer surveys.
5
46
4
10
3
7
2
0
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
04/10/2019

No review comments provided

Review by
04/10/2019

No review comments provided

Review by
03/13/2019

“Yes, the plumber that came out to my home did a great job. He really went out of his way to help with the cost.”

Review by
03/06/2019

“I was impressed by the timeliness and friendliness of the technician, but I believe the technician was just trying to sell me more services. Harts Services offered me a gift card to give them a review, and I do not think that it is ethical. I would not want a review to be sponsored by the company.”

Review by
03/05/2019

“The only person I met was the guy who came and did the job, and I don't remember his name. He did a good job.”

Review by
03/05/2019

“I can't remember their names, but there were two main guys. One came out on a Friday and the other came out on a Monday.”

Review by
03/05/2019

“We were really impressed with the way they used the snake to fix our garbage disposal. They were very knowledgeable, and everything they said would happen happened.”

Review by
03/05/2019

“I was satisfied with the customer service.”

Review by
03/05/2019

“I wasn't completely satisfied with the whole thing, but it wasn't horrible. They fixed what they needed to fix.”

Review by
02/23/2019

“I really didn't interact with them; my husband did.”

Review by
02/23/2019

No review comments provided

Review by
02/22/2019

“Hi! I'm so happy that I was able to work with Harts! Aurora worked so fast to get a service person out even when it was late. She also reached out to me again after the work was done to make sure it was done to my satisfaction. And my service man, James was so personable and professional. He explained everything and worked quickly. I know I'll be calling Harts again when I have to do more plumbing work in the future. I do have to say how much I appreciate getting a text with information about James and what he looked like. That made me feel even more comfortable- great business strategy!”

Review by
02/22/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

“I would like to recognize James for his exceptional service; he answered my questions and educated me on plumbing. He also gave us a new tankless water heater, and I highly recommend him. I would like to recognize David who is experienced with outside plumbing issues, and he answered my questions and was knowledgeable. Lastly, I would like to recognize Eric; I think that was his name was nice and professional.”

Review by
02/21/2019

“Steve and his partner.”

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

“I would like to recognize Ben, I felt comfortable with him doing my work.”

Review by
02/21/2019

“I felt they were really responsive and were very professional. They called me to let me know what was going on, got permission to do everything, and did a really good job. They were really efficient. Later, one gal in the office helped me find someone to repair the drywall.”

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

“They were able to diagnose the problem which ended up costing less money than we originally thought, whereas they could have just charged me for the higher cost repair since I would not have known any better.”

Review by
02/21/2019

No review comments provided

Review by
02/21/2019

“I would like to recognize Ethan.”

Review by
02/21/2019

“Harts Services met all of my expectations.”

Review by
02/21/2019

No review comments provided

Review by
02/18/2019

“James was kind and professional. Superb in every way.”

Review by
02/18/2019

“I was most satisfied with their quickness.”

Review by
02/16/2019

“James - Plumbing Expert Agent 007”

Review by
02/16/2019

No review comments provided

Review by
02/16/2019

“They were very organized and courteous.”

Review by
02/15/2019

“Steven was so helpful, professional and informative! Will request him for any future plumbing needs.”

Review by
02/15/2019

“Speed, great service, and reasonable pricing”

Review by
02/15/2019

“I was very pleased with the work that Hart's did at my home. They were truly professional and explained every detail of the fixes that needed to be done.”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“The installer did just what he said he would do good job 5 stars”

Review by
02/15/2019

No review comments provided

Review by
02/15/2019

“A little bit too pricey for just a small repair.”

Review by
02/15/2019

No review comments provided

Review by
02/13/2019

“They were timely and competently skilled.”

Review by
02/13/2019

“I'd like to thank Aurora for her awesome job of keeping in touch with me, it was hard for me to communicate as I work Monday through Friday and after a lot of phone tag she was still super polite and great to talk to and scheduling was a breeze. And then I'd also like to thank Ryan for coming out and doing an outstanding job. He was totally clean, very informative, professional, and didn't mind me hovering over him and asking him questions. He was super fun to talk to at 8am when he was over.”

Review by
02/11/2019

“I would like to recognize the service for his exceptional service. He was really good. He was training a new person, and he was efficient in sharing and explaining everything. I think it's a great thing to share and transfer the knowledge to a newcomer, and I think he is a great asset to the company.”

Review by
02/11/2019

“Overall, the customer service was great.”

Review by
02/11/2019

“Aaron was really up front and seemed really knowledgeable.”

Review by
02/11/2019

“Harts services met my expectations. It was an emergency situation where my water heater needed to be replaced. I called them at 2:30 in the morning, and my water heater was replaced within 12 hours.”

Review by
02/11/2019

“They met all of my expectations.”

Review by
02/11/2019

“They are excellent.”

Review by
02/11/2019

“Jason Mahaffey came to our rescue when our outside above ground water pipe burst. It looked like a Bellagio casino fountain. He arrived in less than an hour an dispatched the problem within another hour. If I'm not mistaking I think he had a cape on. Seriously, he was courteous and personable. PS: He even shoveled the snow off our front door steps because I have a leg cast and couldn't do it myself. He's the guy to call for any future plumbing issues. Paul & Gretta”

Review by
02/11/2019

“I would like to recognize the man who came out to fix the drain from Harts Services. He did a great job, and was very personable.”

Review by
02/11/2019

“Customer Service was exceptional. They communicated before, during & after the job was done.”

Review by
02/11/2019

“They met /exceeded my expectations in the time frame and quality of work.”

Review by
02/11/2019

“I was most satisfied with the timely manner in which they came out.”

Review by
02/11/2019

“I would like to recognize the guy that came out, he was friendly, courteous, and knew what he was doing.”

Review by
02/11/2019

“The plumber was friendly and helpful and the response time was quick.”

Review by
02/11/2019

“I don't remember her name, but I would like to recognize the scheduler for her exceptional service. I had to put them off a couple of times because I wasn't ready to do the work and they were very good about giving me enough time to get my dogs somewhere so they could come in and do the work.”

Review by
02/11/2019

“I would like to recognize the plumber for his exceptional service.”

Review by
02/11/2019

“They met all my expectations, and they were prompt and timely.”

Review by
02/11/2019

“I would like to recognize the office staff for their exceptional service. They were very efficient and customer oriented.”

Review by
02/11/2019

No review comments provided

Review by
02/11/2019

No review comments provided

Review by
02/11/2019

“I appreciate they came back to check for the leak.”

Review by
02/11/2019

No review comments provided

Review by
02/11/2019

“Their workmanship was good.”

Review by
02/11/2019

“The gentleman that came was exceptional.”

Review by
02/11/2019

“I was satisfied because they did the job.”

Review by
02/11/2019

No review comments provided

Review by
02/11/2019

No review comments provided

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