Intelligent Plumbing, Heating, Cooling & Drain Cleaning
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 248 Surveys
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Verified License(s)
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Compiled Score: star star star star star
Intelligent Plumbing, Heating, Cooling & Drain Cleaning has received 5 out of 5 stars (A-rating) based on 248 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Intelligent has been providing unparalleled service to homeowners in the Chicago area since 1982. We pride ourselves on employing the best, most highly trained plumbing, heating, and cooling technicians in the country. We believe in serving at the highest level, and we look forward to the opportunity to serve you."

Jason Kerr | President
Company Information
Services Offered
Intelligent Plumbing, Heating, Cooling & Drain Cleaning offers plumbing, heating, cooling, drain, and sewer services, including drain cleaning, video inspections, ejector pump installation, and in-house sewer repair and replacement. The company also performs a complete list of plumbing services as well as HVAC services, including furnace and A/C repair and replacement.
Intelligent offers a lifetime workmanship warranty.
Company History
Intelligent Plumbing, Heating, Cooling & Drain Cleaning, a division of Kerr Mechanical Corporation, has provided plumbing, heating, cooling, drain cleaning, and sewer repair services to the local area since 1982.
Employee Information
The company's employees wear uniforms and drive marked vehicles.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood

“They came in, they identified the issue, and took care of it professionally. The way I thought it would have to be taken care of, they found a different way, which was a lot cleaner and effective, and they were in and out. They were looking at a sewer line blockage. They get an A+. They were really great. The punctuality was a coincidence—they had someone who was a block away. They saved me a huge cleanup from what I thought it was.”

“I thought, I think his name was Han, the service man, did an excellent job, explained everything that as going on, and I was pleased with what he did. He did some work on a faucet. He just solved the problem—identified it immediately and resolved it. And then I had him do some routing for me, routing of the sewer line. They're an A overall. I would recommend them if I had to.”

“It's been positive. They were thorough addressing issues with snakes and mice, so they've done good. I'd give Intelligent Plumbing an A+. I've recommended them to like three neighbors.”

“We were in a crisis situation, and they sent somebody out within an hour on the day before a holiday. They did sewer clean up outside for us. The workers were very professional. I'd give them an A+. Their cleanliness was good.”

“They got the work done. There were some slow running drains. The workers that came out were fine. I would give them an A+ for the overall grade. They were fine. They were good.”

“Intelligent Plumbing did their job, so I was happy. It was cleaning drains out. They get an A+. Punctuality was good.”

“They did a good job. They were able to get out here rather quickly. We had a backed-up sewer pipe. I'd give them an A+.”

“They were very good to work with. He was knowledgeable, he was caring, and he assessed the problem and dealt with it immediately. It was for a garbage disposal. I'd give them an A. The quality of work was good.”

“They bailed me out much better than their competitor. They drained a sink, drained an upstairs bathroom sink. I'd give them an A overall.”

“I think they were informative, and they just kind of filled us in about some regular maintenance that we should continue to do on our home. We had a stopped up shower and toilet. So they routed out our sewer line. Overall, I would give them an A.”

“This is my second time using Intelligent Plumbing. They replaced a drain trap on a bathroom sink. I liked their scheduling, the person that took the call, and the quality of service. They were very punctual. They had the parts with them. I'd give them an A+. I'd absolutely recommend them.”

“Intelligent Plumbing fixed the problem. They were professional, they were on time and knowledgeable, and they were very easy to deal with. I would give them an A for every category.”

“The guy was really friendly and professional. They get an A+.”

“They put in a whole new sewer line. I liked everything. They were really nice people, they knew their stuff, and they got the job done in a timely manner. I'd rate them as an A overall.”

“They cleared a clogged sewer. They were excellent—A.”

“They installed a detector. I thought their technician was super on the ball and, very responsive, and came up with lots of different options. I obviously haven't picked up on everything that they offered. We had to get some work done right away, so I bid out that job and they were here the next morning. I'd give it an A grade.”

“They worked on a backed up sump pump. I liked everything. They earned an A+ for the overall experience.”

“They seemed good. They did three different things, so it was a very significant project. It was drainage work. They were prompt, efficient, and seemed to get things done quickly. I'd rate them an A overall.”

“They worked on my sump pump. They were thorough. I'd rate them as an A.”

“I needed a new drainpipe on my utility in the laundry room. The plumber that arrived was on time, that is often an issue, and he explained what the problem was and which options that I had. I appreciated his explanation and laying out the options. I'd give them an A.”

“They were very good. I like it—A.”

“They were very professional. They were really good at explaining what they were doing and my questions got answered. I'd give them an A grade.”

“I like that Intelligent Plumbing is very responsive and that they stand by their work. We were able to get somebody who knew what they were working on. We had a little bit of a complicated issue, and we realized that we needed the big guns. They were easy to work with. They installed a couple of new sump pumps and a soft water system with an iron aerator. They get an A.”

“Everything about Intelligent Plumbing is great. The guys are knowledgeable, and they get out here right away when we need them. They did a lot. They fixed our hot water heater and worked on our sump pump, and I'd give them an A.”

“Intelligent Plumbing fixed my bathtub drain. We chose them because they were in the area. They completed the job on time, so we'd give them an A grade.”

“Intelligent Plumbing was very thorough. I'd rate them as an A.”

“Intelligent Plumbing Services was responsive, and they came out quickly. I really thought they could help me best. They quoted stuff, and when they thought they probably weren't the best option as a contractor, they suggested that I go elsewhere. I like that honesty. I had them replace a sump pump, and then at the same time, I had asked them to change the drainage of my sump pump out of the house. That was the job where they suggested that I'd be better off with a landscaper than going with them. I appreciated that. I would give them an A.”

“I think they repaired or replaced my sump pump. They did fine. They showed up on time and did what I asked them to do, and they were polite. They were recommended to me by somebody. Intelligent Plumbing Services gets an A.”

“I've been using them for a long time, and everything about the company stands out. They're great to deal with, and the people and their work are great. They deserve an A.”

“Intelligent Plumbing was on time, and they did good work. We were very happy with it. They were prompt and courteous. They were very pleasant to deal with. I'd give them an A rating.”

“Intelligent Plumbing is a really good company. There is nothing at all that I disliked about them. They took care of a big sewer problem. I chose them because I had used them before, and I would give them an A.”

“I've used Intelligent Plumbing in the past. Their work and service was excellent, and they did the cleanup fine. They're professional, and they are clean workers. You couldn't ask for anything better. I would give them an A++.”

“Intelligent Plumbing was able to help me root out the outside sewer line. I picked the company based on a referral, and that was my first time using them. They responded quickly when I called to schedule. They were very professional and explained the process of what they were doing. The cleanup was fine—it was perfect; there was no mess at all. I'd rate them an A.”

“I used Intelligent Plumbing a few weeks ago. They were very friendly, reliable, and knowledgeable. They do good quality work—everything has held up very well so far. I would recommend them, and I would give them an A+.”

“They were here for a clogged drain in our garage. The technicians were polite; they were nice guys. The two of them were clearly working hard. They did not overstay—they got done what they had to get done. I would give them an A+ grade.”

“They made an estimate, and they stuck to it. I think they went above and beyond the call of duty. They did repairs for me on a bathroom drain leak. I feel like they did that work in a timely fashion, and they responded in the same manner. If had to use them again, I certainly would. I would have to give them an A+.”