John Baethke & Son Plumbing
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

John Baethke & Son Plumbing has received 4.5 out of 5 stars based on 91 customer surveys conducted through GuildQuality.
5
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3rd year as a Best Pick Call
"There's a lot more to our company than industry expertise alone; we're also committed to providing the best customer experience you can find anywhere. We understand that customer service is integral to your overall satisfaction, and our licensed and certified plumbers always go the extra mile to bring a smile to your face."

John Baethke | CEO & President
Company Information
Services Offered
John Baethke & Son Plumbing provides drain cleaning, repiping, and sewer line cleaning for residential and commercial customers. The company also offers sump pump repair, installation, and maintenance; water leak services; water heater repair and installation; remodel plumbing services; inspections; code corrections; and 24/7 emergency service.
Warranty
The company offers various warranties on parts and labor and honors manufacturers' warranties.
Company History
John Baethke & Son Plumbing has been locally owned and operated since 1993.
Distinctions
The company is a member of the Illinois PHCC and the Midwest Plumbing Council.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Chicago, Lincolnwood
Address
3511 North Cicero Avenue
Chicago, IL 60641
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#055-004154

Compiled Score:

John Baethke & Son Plumbing has received 4.5 out of 5 stars based on 91 customer surveys conducted through GuildQuality.
5
74
4
5
3
4
2
4
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/07/2021

No review comments provided

Review by
01/22/2021

No review comments provided

Review by
01/22/2021

No review comments provided

Review by
12/13/2020

No review comments provided

Review by
12/09/2020

“I'd like to recognize Eddy, the technician, for his exceptional service.”

Review by
12/07/2020

“The plumber that did the job did well.”

Review by
12/07/2020

“They have great prompt service, accurate estimates, and a friendly staff.”

Review by
12/07/2020

“I would like to recognize the last two contractors that came to my home for their exceptional service!”

Review by
12/07/2020

“The plumber came and did spectacular job. They took photos of the controls under my sink. He also made labels. It was very good. He explained everything, was polite, and masked up. I have used them twice. It was great both times.”

Review by
12/07/2020

“There is one guy who comes all the time who I would like to recognize for exceptional service. The one who did the outside drain was great. They are all great. They have good communication as far as letting you know they are coming and when, along with a photo of who is coming so when they arrive you know who it is. They have been really good about covid protocols.”

Review by
12/07/2020

“They exceeded every expectation for the whole project.”

Review by
12/06/2020

No review comments provided

Review by
12/06/2020

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Review by
12/06/2020

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Review by
12/06/2020

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Review by
12/06/2020

“Showed up on time; went right to issue and provided necessary information”

Review by
11/29/2020

No review comments provided

Review by
11/29/2020

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Review by
11/29/2020

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Review by
11/28/2020

No review comments provided

Review by
11/27/2020

“I would like to recognize one of the plumbers, Nate for exceptional service. He was excellent.”

Review by
11/27/2020

“Yuri”

Review by
11/27/2020

“I would like to recognize Cathy for exceptional service.”

Review by
11/27/2020

“They did not successfully to fix my faucet. They were supposed to call me when a part came in, and they never did. I had to call them myself to get the work done.”

Review by
11/25/2020

No review comments provided

Review by
11/24/2020

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Review by
11/24/2020

“Excellent service with conscientious and knowledgeable service techs. The men explained everything and gave us options for the repair/service.”

Review by
11/24/2020

No review comments provided

Review by
11/24/2020

“John Baethke & Son Plumbing did what they were called to do. I had a father son team and they were nice and polite.”

Review by
11/24/2020

No review comments provided

Review by
11/24/2020

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Review by
11/24/2020

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Review by
11/24/2020

“our pro that day”

Review by
11/24/2020

No review comments provided

Review by
11/24/2020

No review comments provided

Review by
11/24/2020

“They charge for giving an estimate. Didn't say that beforehand.”

Review by
01/06/2020

No review comments provided

Review by
11/21/2019

“the quality of service exceeded my expectations.”

Review by
11/20/2019

“I would like to recognize Josh for his exceptional service. I didn't have him out this last time, but I have had him a few times at the house, and he is terrific!”

Review by
11/20/2019

“They do quality work.”

Review by
11/20/2019

“The whole crew was awesome! They stayed late on a Friday in order to finish and get everything put back together so that our yard wasn't torn up over the weekend.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“I was pleased in every aspect of my project.”

Review by
11/19/2019

“They've been doing plumbing work for us for about 10 years.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“Dan Lowen - he was awesome!”

Review by
11/19/2019

“They are too expensive and did a crappy job.”

Review by
11/17/2019

No review comments provided

Review by
11/17/2019

No review comments provided

Review by
11/17/2019

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Review by
11/10/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

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Review by
11/10/2019

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Review by
11/10/2019

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Review by
11/09/2019

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Review by
11/08/2019

“The quality of the work was great.”

Review by
11/07/2019

“I would like to recognize the gentleman who came out because he was great.”

Review by
11/07/2019

“It thought they did a great job.”

Review by
11/07/2019

“Overall they have exceeded our expectations. They do a great job.”

Review by
11/07/2019

“They were very professional and courteous and they felt like a friend.”

Review by
11/07/2019

“They were very professional and helpful. They explained every detail to me.”

Review by
11/07/2019

“I think they charge too much just to find the problem.”

Review by
11/06/2019

No review comments provided

Review by
11/05/2019

“Dan Lowery was my plumber for this visit and he was excellent”

Review by
11/05/2019

“polite and energetic professional”

Review by
10/24/2018

“Tom the plumber, and Tyler the dispatcher are both always friendly and responsive.”

Review by
10/24/2018

“They exceeded my expectations with their timeliness and table stakes professionalism.”

Review by
10/18/2018

“Everything that John Baethke & Son Plumbing did met my expectations.”

Review by
10/17/2018

“I will say, I called them after previously using another plumber. I expected them to do a better job than the other plumber, but they did even better than my expectation.”

Review by
10/17/2018

“I would like to recognize the whole company of John Baethke & Son Plumbing on their exceptional service. They did a great job of explaining everything.”

Review by
10/16/2018

“There has been a couple of times my building has used them. We have also used them in the past and they have been fine. When I asked for some follow up they have been non-responsive.”

Review by
10/10/2018

“They have always met or exceeded my expectations anytime I use them.”

Review by
10/09/2018

“Their service was absolutely the way to go and reassuring to know that they give great service.”

Review by
10/09/2018

“John Baethke & Son Plumbing exceeded my expectations all the way around. They were timely and clean, even more so than I expected.”

Review by
10/09/2018

“The end result was what we wanted. We wanted to clean out sewer line, which is what we achieved. There have been no more backups. They're a great company, and I would use them again.”

Review by
10/02/2018

“I would like to recognize the service person, Tom, who was terrific.”

Review by
10/01/2018

“I think what I appreciated was that we had other plumbers come in trying to resolve one of the problems and it felt like they were really interested in getting to the heart of it and they were more thorough than the other plumbers. The technician worked with us to run the water from the roof to the pipes and ran through every appliance. They went above and beyond to make sure they resolved the problem.”

Review by
10/01/2018

“I was satisfied because they seem to know what they are doing.”

Review by
10/01/2018

“The met my expectations by being on time for their appointment.”

Review by
10/01/2018

“The guy that came to our house. He was nice, friendly, and he knew what he was talking about.”

Review by
10/01/2018

“John Baethke & Son Plumbing met my expectations in all areas.”

Review by
09/26/2018

“The gentleman was great! He was very good and very professional.”

Review by
09/26/2018

“I am satisfied because they come when they are supposed to and fix whatever needs fixing. They know what they are doing. My only negative comment is that they are very expensive.”

Review by
09/26/2018

“The two gentlemen, one of which was an apprentice, were very respectful and polite. They were very aware of the problem and in their investigation.”

Review by
09/26/2018

“They have great workmanship, communication, and great value.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“I was satisfied with their timeliness and the expertise.”

Review by
09/26/2018

“The company was highly professional and very good at what they were doing. They took it step by step. They were ok with ending the job early.”

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