Papalia Home Services
Drain/Sewer Cleaning & Repair
Hours of Operation
Business Address
1220 Liberty Square Road
Boxborough, MA 01719
Company Details
Services Offered
- Camera Inspection
- Drain Cleaning Services
- Sewer Replacement
- Drain Repair Services
- Rodding Services
- Hydro-Jetting
- 24/7 Emergency Drain Service
- Water Filtration
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Labor warranties
- Limited manufacturer warranties on products and materials
Employee Information
- Background Checked
- Marked Vehicles
- Ongoing Training
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Customer Benefits
Availability
Weekends
Satisfaction Guarantee
About this company
"For years, the plumbers and certified HVAC technicians at Papalia Home Services have dedicated themselves to providing the highest level of plumbing, heating, and air conditioning services available. We are committed to customer satisfaction, and no job is out of our scope, from drain cleaning to HVAC installation and repair."
— Jim Papalia, Founder
License
2345
Ratings & Reviews
Compiled Score:
Papalia Home Services has received 4.9 out of 5 stars based on 2341 customer reviews. Learn about Our Research Process.
Valeria Rendon
2 months ago
We had a huge tree fall across the front of our house and take down our main power line late Sunday night, National Grid was forced to disconnect us until an electrician repaired the electrical damages. We called Papalia and spoke to their automated service and got us booked with them for emergency electrical service the next day. Papalia was very quick in their response and James was at our home repairing our electrical damage by 8am. Although a bit pricy, understandable given the swift emergency response. Thank you so much for your help!
Owen Berliner
3 weeks ago
I recently bought a house and needed a lot of electrical work done before my family moved in. Our original electrical contractor fell through on short notice, so I reached out to Papalia Home Services, and I'm so glad I did. Nick came out right away and spent a lot of time walking through the house with me. We went over every update I needed: wiring, breakers, switches, outlets, and AV. He documented everything carefully on his iPad. Other contractors have left me unsure whether they captured everything, but with Papalia I never had that doubt. That walkthrough was on a Friday, and by Monday a full crew was at the house. Ian and Nick, the lead electricians, were great to work with. They listened to all my needs and concerns, laid out a clear plan, and then carried it out. They worked alongside the painters and other trades who were finishing up, coordinated smoothly with everyone, and got the job done in record time, well before our move-in deadline. Along with the core electrical work, they set up smart devices and installed new light fixtures. They also hung a very intricate, delicate chandelier with real care and skill. What really sets Papalia apart is how easy everything was beyond the electrical work. When a few small plumbing jobs came up, the office had their plumber out the next day. And when a power surge during the work damaged a component in our oil burner, they sent their heating technician to replace it without my having to ask, at no cost to me. He installed an upgraded part, so the system is better than it was before. They made it right before I even had to think about it. I can't recommend Ian, both Nicks, and the whole Papalia team enough.
Alan Danziger
4 months ago
The plumber who came to the house was amazing! I had a stuck shower cartridge, and he fought it like a champ! He called it the worst small job he’d ever seen… it took power tools and elbow grease, but he was able to overcome the worst corrosion from 20 years of bad water and get the job done! I am so appreciative of his hard work! Photos are before (the wedged, broken cartridge), immediately after he got it out, and after he cleaned it up! If he hadn’t been so helpful with a great attitude I would have taken off a star for their AI phone assistant, which seemed to ‘understand’ what I said well enough, but did not relay my messages.
Hilary Gordon
4 weeks ago
Nick came out the day after we had emergency plumbing services for an urgent follow up to see what kind of repairs we would need. He spent time triaging each issue we had and went out of his way to make sure we know all our options and that we went with what was safe and as inexpensive as possible. Nick even followed up to make sure we were good with getting scheduled afterwards. Big surprise plumbing expenses are never fun but I feel better knowing I’m in good hands now and have a plan. Thank you!
Paul Austin
4 months ago
As an update...Just had my one year complimentary A/C service call with Papalia and John was timely, professional, respectful and diligent. He provided an excellent report with pictures and addressed my one concern. Top notch organization! My AC system needed to be replaced after 27 years. Papalia was responsive to my quote request. Carl listened to my concerns, answered all my questions and provided a competitively priced quote within 24 hours. I decided on Papalia due to the fact that they answered the phone with a positive and helpful attitude, excellent real online reviews and provided the type of solution I requested. Not only did their team exhibit excellent customer service but they offered better than standard warranty on their workmanship and a much appreciated Veterans discount! Carlo’s install team did an amazing job being respectful of our home while contending with monsoon like conditions and were able to complete all work in one day! As a follow up, the Papalia team registered my new equipment and sent us all the details. There are not enough stars to give them with the work they accomplished ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Service Area
Papalia Home Services serves 42 cities in the Boston area.
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Cities Served
Papalia Home Services FAQ
Services
Hours of Operation
Business Address
1220 Liberty Square Road
Boxborough, MA 01719
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